Flexispot E7B-Pro Electric Height Adjustable Desk User Manual

June 13, 2024
FLEXISPOT

Flexispot E7B-Pro Electric Height Adjustable Desk

Flexispot-E7B-Pro-Electric-Height-Adjustable-Desk-
PRODUCT

Specifications

Max. Static Load 440 lbs (200kg)
Max. Speed 1.5”/s
Adjustable Height 25”-50.6” (635-1285mm)
Adjustable Width 43.3”-74.8” (1100-1900mm)
Working Temperature 32°-104° F
Duty Cycle 10% (Working 2 minutes then stop 18 minutes)

Pre-installation Guide

Flexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG-
\(1\)

Accessory Package

Flexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG-
\(2\)

Diagram of Components

Flexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG-
\(3\)

Flexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG-
\(4\)

INSTRUCTION

  1. Attach the side brackets to the beamFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(5\)

  2. Adjust the length of the frame

  3. Loosen the tour screws shown and adjust the length of the crossbar

  4. Atter confirmation. tighten the eight screws shown by and Flexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(9\)
    NOTE:
    Distance from the support plate to the edge of the tabletop not exceeding 7.87 inch.

  5. Affix the tabletopFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(10\)
    NOTE:
    When the beam is stretched to the widest point, 11 screws need to be installed to fix the table, and 1 spare screw.
    Otherwise, only 10 screws need to be installed to fix the table, and 2 spare screws.

  6. Install the leg columnsFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(11\)

  7. Attach the feetFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG-\(12\)
    NOTE:
    Please note the orientation of the table legs when installing

  8. Fix the keypadFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(13\)

  9. Connect the wiresFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(14\)

  10. Attach the cable trayFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(15\)

  11. Attach the cable trayFlexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(16\)

  12. Adjust foot pads for balance
    NOTE:
    The shaking of the table due to the uneven ground can be balanced by adjusting the tightness of the foot pads. This step is installed according to the situation.

  13. Finished

  14. NOTE:
    Cable ties total length 2m, not disposable use product, when you need to tidy up the cable, cut it to a suitable length.Flexispot-E7B-Pro-Electric-Height-
Adjustable-Desk-FIG- \(20\)

  15. Keypad User Guide

    • Child lock function:

    • When the child lock is turned on, the child lock blue indicator light ( V and M directly above) lights up.

    • Press the button indicator to flash once.

    • To unlock or start the child lock, you need to press and hold the M button for about 5 seconds.

    • Only when the child lock is unlocked, all the buttons can work normally.

    • Height Adjustable Function:Flexispot-E7B-Pro-Electric-Height-Adjustable-Desk-FIG- \(23\)
      Press the “ ” or “ ” button to adjust the height. The LED display shows the current height.

    • Height Memory Function:

    • Press UP or DOWN button and adjust the height to the desired height. Press “M” to save the height, and the screen will display “5- I”; Press “1”, “2” ,or “3”, “4” then, that is, save the height to the corresponding position 1 or 2 3, or 4, which will show in the display screen as “§-|” ,”5-2″, or “5-3”, or “5-4”;

    • Press “1”, “2” and “3”, “4” button directly to automatically adjust the memory height you saved.

    • Collision prevention sensitivity adjustment – optional features:

    • Press and hold the “ ” “ ” button for 5 seconds at the same time to switch the sensitivity. There are four levels of sensitivity (A-3 , A-2 , A-1 , A-0). Each operation will switch the sensitivity into the next level.

    • The display shows “A-0” , the anti-collision function is off; the display shows “A-1 “,
      low sensitivity; Display shows “A-2”, medium sensitivity; display shows “A-3”, high sensitivity;

    • During height adjustment, when tabletop comes in contact with another object, it instantly stops and reverses to avoid damage.

    • Press and hold the “ ” “ ” button for 5 seconds at the same time. If the display does not display the above code, there is no anti-collision function.

    • Troubleshooting:

    • Reset: When the LED shows “RSr”, press” v” button until the desk reaches its lowest height and rebounds to stop, it means the reset has been finished.

    • When it does’t work and the LED shows “E01” or “E02”, please retry 18 mins later.

    • If the” v” button does’t work, please check the cable connection and then cut off the power for at least 10 seconds. Reconnect to the power and press” v” button to start the reset process when it shows the” RSr “.

    • If all these above process are inefficient, plz contact our customer service.

Resolving Common Issues

The following tips will help you identify and correct common issues. If you encounter an issue not isted in the table below, or if you follow the instructions below and the issue is still not resolved, please contact your supplier. All such anomalies or errors can only be investigated and corrected by the manufacturer or specially trained personnel.

Issue Solution
Electronic functions are not working properly Verify cables are connected

correctly
Slow ascent| Check whether the desk load is too heavy (over 440 Ibs)
Desktop slips during ascent
Keypad often goes into reset state
Keypad often goes into reset state| Reset the desk
Desk does not rise or lower the full distance
Desk remains at lowest height
Desk motor has been running for more than 18 minutes| Let the desk idle for 18 minutes with the power connected
Press the down button and the device does not drop but rises| Check for obstructions under the table or if the harness is hanging down

Attention

  • Power supply: AC100V – 240V, frequency 50/60HZ;

  • Working environment: 0 – 40°C;

  • Before cleaning, you have to unplug the power supply cable. Clean with a slightly damp cloth to wipe away the surface dust. Keep all electrical components away from liquids. Do not damage the connection line and keep the plug in a safe position.

  • Inside the control box, there are electronic components, metal parts, plastic parts, wires and so on.
    They should be disposed in accordance with the local laws and regulations. They cannot be disposed as household waste.

  • Before using the product, please make sure the product has been installed correctly.

  • Before starting use of the product, please read the instructions to fully understand all the product’s functions and settings.

  • Keep children away from electric height-adjustable desks, control units and handsets.
    Manufacturer is not responsible of any damages that result from children’s unpredictable behaviour.

  • Slight noise caused by the multi wedge belt or brake system will not impact the use of this product.

  • Do not use corrosive or abrasive materials to clean this product and please dispose of cleaning solutions in an environmentally friendly manner.
    Understand the risks associated with using this product. Children or those with cognitive impairment should not use this product without supervision.

  • If the power supply cord is damaged or broken, it must be replaced by the manufacturer or a relevant specialist to avoid any iniuries.

  • Please operate in a clean and safe environment. For example, do not left around your tools. And always be careful to deal with packaging materials, in order to avoid any kinds of possible danger.
    Potential chocking risk exists when children play with plastic bags!

  • If necessary, retain the original package for future transportation.

Recycling and Disposal
This product cannot be disposed of as household waste. To prevent damage to the environment, this product should be recycled. Please use the relevant recycling systems available to you or contract the distributor or manufacturer for recycling assistance.

FlexiSpot Limited Warranty

This limited warranty offered by FlexiSpot covers defects in material or workmanship in new
FlexiSpot products. This warranty extends to the original purchaser only and is non- transferable. Only consumers purchasing FlexiSpot products from authorized FlexiSpot retailers or resellers may benefit from our limited warranty.

What is Covered?
The FlexiSpot limited warranty covers our products against defects in material or workmanship as follows:

  • FlexiSpot Height Adjustable Desk Frames
    E7 height-adjustable desks feature a 15-year warranty for the frame & motor and a 15-year warranty for the controller, switch, electronics and other mechanisms.

  • FlexiSpot Desktop
    All Bamboo desktops feature a 5-year warranty.
    All Chipboard and Solid wood festure a 2-year warranty.

  • FlexiSpot Sit-Stand Desktop Workstations
    All sit-stand desktop workstations feature a 5-year warranty for the frame and MD desktop and 3-year warranty for the gas spring system and other mechanisms.

  • FlexiSpot Desk Bikes
    All desk bikes and parts, including the frame, electronics, and other mechanisms, feature a 1- year warranty.

  • FlexiSpot Chairs and other accessories
    All FlexiSpot chairs and other accessories feature a 1-year warranty.

What are your Remedies?

FlexiSpot will replace at no charge to the consumer the defective parts only or, at FlexiSpot’s option, replace any product or part of the product that is defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If FlexiSpot is unable to provide a replacement and repair is not practical or cannot be completed in a timely fashion, FlexiSpot may elect to refund the purchase price in exchange for the return  of the product. In the rare event that your FlexiSpot product is defective, we will provide you witha replacement item shipped at no cost to you within the continental Canada. The shipping method for replacement products is FedEx Ground, but expedited shipping is available if you choose to pay the additional expense. In addition, you will need to pay the shipping costs if any products need to be shipped to you at an address outside the continental Canada.

What is Not Covered?
Our limited warranty does not cover any problem that is caused by:

  1. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
  2. Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration.
  3. Accessories, connected materials and products, or related products not manufactured by FlexiSpot.
  4. Conditions, malfunctions or damage resulting from failure to follow the instructions and guidelines relating to the product’s intended use.
    Our limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).

How to File a Claim?
In order to receive the benefit of our limited warranty, you need to process your claim in compliance with the terms of this limited warranty and follow proper return procedure. To request warranty service, please contact customer service via email at contact@flexispot.ca or toll free at 855-585-5618. You will need to provide the sales receipt or other evidence of the date and place of purchase for your FlexiSpot product.

Implied Warranties and Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY,AND FLEXISPOT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FLEXISPOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow limitations on the duration of an implied warranty or the exclusion or limitation of special,indirect, incidental or consequential damages, so the above limitations or exclusions may not apply to you.

References

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