WELCARE WAWF100 Aqua Pulse Water Flosser Instruction Manual

**WELCARE WAWF100 Aqua Pulse Water Flosser Instruction Manual

**

Important Safety Information

Read this section thoroughly before using the product. Please ensure you observe the safety instructions to avoid accidents, injury and damage.

Intended purpose
The Welcare Aqua-Pulse Water Flosser is intended to be used to clean between teeth and around gums by shooting a stream of water, removing food and reducing plaque build-up.

Limitations

• DO NOT use this product for anything other than its intended purpose and only use as described in this manual.
• The Welcare Aqua-Pulse Water Flosser is a non-professional appliance designed for private use.

This product is not a therapeutic device. Do not use as a substitute for medical attention

Contraindications

• DO NOT use the product with any electronic medical devices e.g., implants such as pacemakers; life support systems; or devices attached to the body such as ECG machines, as the product may cause the devices to malfunction which could result in death or serious injury.
• This product is NOT intended for use by persons with limitedphysical, sensory, or mental abilities or lacking experience and/or knowledge, unless they are supervised by a person responsible for their safety or have received and understand the instructions/ safety warnings for use of the product from this person in advance.

Safety Warnings

• The Water Flosser is NOT suitable for children under 10 years.
• This product is NOT intended for use by children without adult supervision.
• DO NOT let children play with the product.
• Keep the product and its components out of reach of children.
• Keep children away from the packaging material.
• Consult with your healthcare professional before using the  product if you have severe dental disease.
• DO NOT use if you have an open wound on your tongue or in your mouth.
• The product is not supplied with a power adaptor. A DC 5V adaptor is required. Please check whether your adaptor meets the voltage requirements in your local area.
• Always dry your hands before plugging and unplugging the product to the power source.
• DO NOT store, charge or use the product near heating appliances, in areas of high humidity, near oxidising or acidic materials.
• DO NOT use the device while charging.
• DO NOT immerse the Main Body into water.
• DO NOT fill the storage container with water while the product is charging. Remove the power adaptor from the power socket first.
• DO NOT fill the storage container with water above 40°C due to risk of burns.
• DO NOT expose the product to temperatures of over 40°C while in use.
• Remove any oral jewellery prior to use of this product.
• DO NOT direct water under the tongue, into the ear, nose, or other delicate areas.
• DO NOT press the Tip Nozzle hard on the gums or teeth. Applying excessive pressure can cause damage the teeth and gums.
• DO NOT use while driving.
• DO NOT drop or put heavy objects on the product.
• DO NOT allow the product to come into contact with any sharp objects, as this could cause damage to the product.
• DO NOT keep the product in direct sunlight.
• DO NOT place product near extreme heat as it may explode.
• DO NOT clean with hot water above 40˚C
• DO NOT clean with solvents or harsh chemicals.
• DO NOT place in the dishwasher.
• If the product is not in use for an extended period, always unplug the power cord and charging plug to avoid fire or other hazards.

Features

• 4 Pressure Cleaning Modes
• 6 Interchangeable Nozzle Tips Included
• Cordless
• Safe for use in the Shower
• Lightweight
• Memory function
• Auto Shut Off
• Rechargeable Battery
• 310mL Water Tank Capacity
• 360˚ Rotating Tips
• Convenient and Portable

Package Contents

• 1 x Water Flosser
• 6 x Interchangeable Nozzle Tips
• 1 x Type-C USB Charging Cable
• 1 x Instruction Manual & Warranty Information

Water Flosser Components

1. Operating Display
2. Nozzle Tip
3. Nozzle Release Button
4. Main Body
5. Type-C USB Charging Port
6. Water Tank
7. Nozzle Socket
8. Water Tank Fill Cap

Operating Display

1. ON/OFF Button
2. Mode Pressure Button
3. Mode Indicators
   • Pulse Mode
   • Soft Mode
   • Normal Mode
   • Power Mode
4. Battery Indicator Lights

Instruction Manual & Warranty Information 7.

Adjustable Modes

The Welcare Aqua-Pulse Water Flosser features 4 adjustable Modes designed to cater to a variety of dental needs and preferences, ensuring improvement in oral care experience.

Modes

1. Pulse Mode
   This Mode alternates between high and low-intensity water pressure, making it ideal for deep cleaning and massaging gums. It ensures a thorough clean for improved oral hygiene.

2. Soft Mode
   Designed for users with sensitive gums or those seeking a gentler oral care experience, Soft Mode provides a gentle cleaning experience while still providing effective cleaning and plaque reduction.

3. Normal Mode
   Suitable for everyday use, Normal Mode promotes improved oral hygiene by efficiently reducing plaque and food particles from between the teeth and under the gumline.

4. Power Mode
   Offers a stronger water pressure for users who need to reduce stubborn plaque and food particles. It is especially beneficial for those with braces or dental implants, as it helps clean hard-to-reach areas that traditional flossing methods may not effectively access.

Interchangeable Tips

The Interchangeable Nozzle Tips offer a range of options to customize your dental care routine:

1. Standard Nozzle Tip
   Suitable for daily flossing and teeth cleaning, with an ultra-fine water column that can clean deep into the gaps between the teeth and gums.

2. Orthodontic Nozzle Tip
   Specifically designed to remove food debris and reduce plaque from hard-to- reach areas around braces and dental implants.

3. Toothbrush Nozzle Tip
   Suitable for daily teeth cleaning and care. While it is nota substitute for regular tooth brushing with toothpaste,it can be used in conjunction with toothpaste to create amore comprehensive oral care routine. The round brush head is particularly useful for cleaning hard-to-reach areas like the back teeth, and the ultra-fine pulsed water flow helps to clean stubborn stains while rinsing.

4. Periodontal Pick Nozzle Tip
   Specifically designed to manage periodontal pockets and improve gum health. It delivers water deep into the pockets, helping to remove food particles and reduce plaque for cleaner teeth and gums. This Nozzle Tip is particularly useful for individuals with gum-related conditions or deep periodontal pockets.

5. Tongue Cleaning Nozzle Tip
   Aids in addressing a source of unpleasant mouth odor by cleaning the tongue thoroughly

Note: It is recommended to replace the Standard and Tongue Nozzle Tips every 6 months. It is recommended to replace all other Nozzle Tips every 3 months.

Before Using the Welcare Aqua-Pulse Water Flosser

• Carefully remove all packaging materials and keep the enclosed documents in a safe place.
• Keep the packaging, product, and its components out of reach of children.
• Check the product is intact. DO NOT use if broken.

If any abnormalities are detected, please contact our service centre:
In Australia – 1800 807 464
In New Zealand – 0800 523 583

Assembling the Water Flosser

Inserting and Removing the Nozzle Tips
Wash the Water Flosser thoroughly before use.

1. Select the desired Nozzle Tips to suit your needs.

2. Insert the Nozzle Tip into the Nozzle Socket. Press firmly until the Nozzle Tip clicks into place. ( figure 1.)

3. To Remove, gently press the Nozzle Release Button and pull out the Nozzle Tip. (figure 2.)

Note: Do not press Nozzle Release Button while the unit is running

Filling the Water Tank

1. Lift the Water Tank Cover and fill the Water Tank with lukewarm water. **(figure 3.)

**

2. After filling with water, close the Water Tank Cover securely. **(figure 4.)

**

Charging the Welcare Aqua-Pulse Water Flosser

Please ensure the product is fully charged prior to use. Before charging, please ensure the water tank is empty.

• Unplug the dust plug and connect the charging cable to the charging port. (below.)

  • Dust Plug

  • Charging Port
    
    A. 4 Battery Indicator lights flashing together = low battery

B. 4 Battery Indicator lights flashing one by one = battery charging

  *  **C**. 4 Battery Indicator lights not flashing = battery fully charged  

Note: This product is not supplied with a power adaptor. The adaptor output requires 5V 1A to charge.

  Adjusting the Pressure Modes

• Press Mode Button once the unit starts in “Pulse Mode”.
• Press Mode Button continuously to continually cycle through each of the Modes:
  • Pulse Mode
  • Soft Mode
  • Normal Mode
  • Power Mode
• The Mode Indicator will display

Note: For first-time users, the “soft” mode is recommended.

Using the Water Flosser

1. Press the Mode Button to select the preferred Pressure Mode.

2. Lean low over sink and place the Nozzle Tip into the mouth. Aim the Nozzle Tip towards the gumline.

3. Press the ON/OFF Button to turn the device ON, allowing the water to flow between the teeth and along the gumline.

4. Move the Nozzle Tip gently along the gumline, pausing briefly between teeth to allow the water to clean the area effectively

5. Start the cleaning process at the molars (back teeth) and work towards the incisors (front teeth).

6. Floss along the gum line, pausing briefly between the teeth for a thorough clean.

7. Gently tilt forward and keep your mouth slightly open to allow the water to flow freely form the mouth.

8. When cleaning is complete, Press the ON/OFF Button to turn the device OFF.

9. Empty any excess water from the Water Tank.

10. The Water Tank can be removed from the Main Body by sliding the Water Tank down towards the base of the unit.

Note: When operating the Water Flosser, gently tilt forward and keep your mouth slightly ajar, permitting the water to exit naturally through the corner of your lips.

Cleaning and Maintenance

After using the Water Flosser:

• Empty any excess water from the Water Tank.
• Remove the Water Tank from the Main Body by sliding the Water Tank down towards the base of the unit.
• Press the Nozzle Release Button to remove the Nozzle Tip
• Wash in the Nozzle Tip with mild soapy water then rinse thoroughly in clean water.
• Wipe the Main Body with a damp cloth.
• Allow to air dry or dry with a dust-free cloth.
• It is recommended to clean the Water Tank weekly.
• DO NOT clean with hot water above 40˚C.
• DO NOT immerse the Main Body into water.
• DO NOT clean with solvents or harsh chemicals.
• DO NOT put in the dishwasher.

Storage

If the product will not be used for an extended period, disconnect the power cord and charging plug to prevent the risk of fire or other hazards.

• Press the ON/OFF Button to turn OFF.
• Wipe away any dirt or dust from the product.
• Store in a safe, cool, dry place away from children as per Safety Warnings

Replacement Accessories

(sold separately)

Replacement accessories can be purchased online or by contacting us directly:
Australia: 1800 807 464 www.welcare.com.au
New Zealand: 0800 523 583 www.jadavey.co.nz

Troubleshooting

Tip or Fully re-charge the Battery for 3 hours
The device works for only a few minutes after charging| The device is at the end of its Battery life or faulty Charging Cable| Contact Customer Support or replace the Charging Cable
Insufficient charging time| Fully re-charge the Battery for 3 hours
Blockage in Nozzle Tip or Tubing| Check for blockages and clean
Charging Indicator is not on| Charging Cable is not plugged in correctly| Insert Charging Cable correctly

If the problem is not solved by the troubleshooting guide or you have any queries, please contact our service centre:

In Australia – 1800 807 464
In New Zealand – 0800 523 583
DO NOT attempt to open or repair the product yourself.

Technical Data

Charging Cable1 x Instruction Manual & Warranty Information
Waterproof Level| IPX7
Water Pressure| 40-120PSI
Water Jet Pulse Frequency| 1400-1600 times/min
Usage Time| ≤ 2 minutes/time
Decibels| ≤ 60dB
Power| Maximum 5W
Adaptor Output Requirement| Rated voltage 3.7V Charging voltage 5V 1A
Battery| Lithium-ion 3.7V 1500mAh 5.55Wh
Charging Time| 3 Hours
Operating Conditions| Temperature: -5˚C to 40˚
Humidity: 0% to 80% (non-condensing)
Atmospheric Pressure: 1010hPa to 3030hPa
Storage/Transport Conditions| Temperature: -5˚C to 30˚
Humidity: 0% to 80% (non-condensing)
Atmospheric Pressure: 1010hPa to 3030hPa
Dimensions| 241mm (H) x 84mm (W) x 70mm (D)
---|---
Weight| NET 343g
Material| ABS & PC
Water Tank Capacity| 310mL

Symbol Explanation

(RCM).
| The product meets the applicable European New Approach Directives.
| The product meets the safety requirements specified for class III according to IEC 61140.
| Separate collection for electrical and electronic waste. Do not dispose of battery in household waste.
| Able to withstand immersion in water up to 1 metre for 30 minutes.

Product Warranty

  PRODUCT WARRANTY

Please register your warranty information at:
AUS – www.jadavey.com.au
NZ – www.jadavey.co.nz

This Welcare Aqua-Pulse product is warranted to be free of manufacturing defects for 1 year from the date of purchase*. This warranty is void if the product is modified or altered, is subject to misuse or abuse, damaged in transit or lack of  responsible care, is dropped, if damage occurs by reason offailure to follow the written instruction manual, or if product repairs are carried out without authority from J A Davey Pty Ltd

We will repair, or at our option replace free of charge, any parts necessary to correct material or workmanship, or replace the entire product and return to you during the period of the warranty. Otherwise, we will quote for any repair which will be carried out on acceptance of our quotation. The benefits conferred by this Warranty are in addition to all other rights and remedies in respect of Product which the Consumer has under the Australian Consumer Law and other State or Territory laws in Australia and New Zealand (as applicable).

Our goods come with guarantees that cannot be excluded under Australian and New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure

Please note: The battery and accessories are not covered under warranty.
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE

Before sending in your product for service, please take a few minutes to do the following:

• To ensure safe and correct use, storage and cleaning, please ensure you review the Instruction Manual in full. The Instruction Manual can be downloaded online.
• In your instruction manual, read the troubleshooting section that describes common errors, their cause, and remedies.
• Contact Welcare customer service. Our staff are trained to assist you with most issues you may have experienced, without the need to send your product in for service.

PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA:
Free call : 1800 807 464
IN NEW ZEALAND:
Free call: 0800 523 583

SENDING IN YOUR UNIT FOR SERVICE

1. Should repair be needed within the warranty period, enclose the cut-off section of the warranty form and your proof of purchase receipt. Please ensure all relevant details are completed before sending your unit in for service. Please ensure your contact details are still current and include a brief description of the problem you are experiencing together with your purchase receipt.
2. Include the unit with all product components in your package. This is extremely important, so our repair technicians can make the correct diagnosis with any problems.
3. Please return the product and warranty form at your cost to

IN AUSTRALIA
J A DAVEY PTY LTD
Welcare Repairs
PO Box 84
Port Melbourne
Victoria, Australia 3207

IN NEW ZEALAND
BV Medical
Welcare Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland, New Zealand 1061

Warranty Form

PLEASE RETAIN THE WARRANTY INFORMATION. RETURN THIS PORTION ONLY WHEN YOU RETURN YOUR PRODUCT FOR REPAIR UNDER WARRANTY.

NAME:__
ADDRESS:_
POSTCODE:__
DAYTIME PHONE:_
EMAIL:____
MODEL:____
DATE OF PURCHASE: / /
PLEASE ATTACH PROOF OF PURCHASE
RETAILER’S NAME:_
RETAILER’S ADDRESS:___
POSTCODE:_
BRIEF DESCRIPTION OF PROBLEM YOU ARE EXPERIENCING:___

WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT.
Our Privacy Policy can be found here https://jadavey.com.au/privacy-policy/

Should you require any further information please do not hesitate to contact us.

Manufactured for:
IN AUSTRALIA:
J A DAVEY PTY LTD
626 Lorimer Street
Port Melbourne, VIC 3207
Telephone: 1800 807 464
Website www.jadavey.com.au

IN NEW ZEALAND:
J A DAVEY LTD
C/- Healthcare Logistics
58 Richard Pearse Drive
Mangere, Auckland 2022
Telephone: 0800 523 583
Website www.jadavey.co.nz

Disposal

At the end of its life, please treat this product as electronic waste and dispose of responsibly according to current local regulations.

Made in China
V09/23

Collect batteries separately for recycling. CONTAINS LITHIUM BATTERY

References

• JA Davey Ltd
• JA Davey Pty Ltd
• Premium Quality Sleep, Air & Healthcare Products - Welcare
• Privacy Policy – JA Davey Pty Ltd

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