frameo Photo Frame App User Manual

frameo Photo Frame App

Product Information

Specifications:

• Version: 1.7 (2020-10-13)
• Compatibility: iOS and Android
• Connectivity: Wi-Fi
• Storage: MicroSD card support
• Display: High-resolution screen
• Features: Photo and video display, settings customization

Product Usage Instructions

Getting Started:
Congratulations on your new Frameo photo frame! Follow the quick setup guide or on-screen instructions during the first power-up. Connect with friends and family once the frame is set up.

Frameo App:
To send photos to your frame, download the Frameo app from Google Play or the App Store. Use the app to share photos with your frame.

Connecting a New Friend:
To connect a new friend, generate a code from the menu and share it with them. This allows them to send photos to your frame.

Navigating Your Frameo:
Swipe left or right to browse photos. Tap once to access the menu for features like adding friends, settings, and more.

Settings:
In the Settings menu, customize options such as frame name, language, time zone, display order, and more.

Gallery:
Open the gallery for easy navigation through your photos.

Fitting Photos to Frame:
You can choose to fill the frame with a photo or fit the entire photo on the screen. Customize this setting based on your preference.

Interacting with Videos:
Adjust video playback settings like volume and autoplay from the menu.

Wi-Fi Setup:
Connect your frame to Wi-Fi for seamless photo sharing and updates.

FAQ:

• How do I reset my Frameo frame?
  To reset your frame, navigate to the Settings menu and select the option to reset the frame. Follow the on-screen instructions to complete the process.

• Can I backup my photos from Frameo?
  Yes, you can backup your photos to an external storage device like a microSD card. Use the Backup feature in the settings to save your photos.

Getting started

Congratulations with your brand new Frameo photo frame!
If you are new to using Frameo then start by following the Frameo quick setup or follow the onscreen guide when powering it on for the first time.
Once you have set up your Frameo frame, you can start connecting it to your friends and family.

Frameo app
To send photos to your frame, use the Frameo app for iOS or Android.

Find the Frameo app by scanning this code:

• For Android:
  Search for “Frameo” on Google Play.

• For iOS:
  Search for “Frameo” on App Store.

Frameo quick setup

When starting your frame for the first time, you will need to setup the frame.

• Select a language. This will be the language used on the Frameo.
• Connect your frame to the internet by connecting it to a Wi-Fi.
• Frameo may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
• Enter your name, and the location where you have placed your frame e.g. “John Doe” and “Living room”, “Kitchen” or “Office”. Finally set the timezone if not already correct.

Start using Frameo

Next step is to connect Frameo with your friends and family by providing them with a code from your frame.
If you want to be able to send photos to the frame yourself, start by downloading the app for iOS or Android on App Store or Google Play. Then use the code to connect your frame and app as described below.

Connecting a new friend

• Make sure that your friend has downloaded and installed the Frameo app.
• Click the add friend icon on your frame . A dialog will appear showing a connection code, which is valid for 12 hours.
• Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone call, to your friend.
• Once your friends have added the code in their Frameo app, they will automatically appear on your frame and be able to send you photos.
• Read chapter Change options for a friend to allow connected friends, to retrieve and share the connection code via the smartphone app.

Navigating your Frameo

Swipe left or right to go through your photos.
To access the menu, simply tap once on the screen.

In the menu you will find the most used features.

• Add friend
  This will generate a code that you can share with your friends and family so they can connect and send photos to your frame.

• Settings
  Opens the Settings.

• Power menu
  Opens the Power menu

• Hide photo
  Hides the current photo. This means that the photo will no longer be shown in the slideshow. If needed the photo can be shown again through the settings menu.

• Gallery
  Opens a gallery which allows for easy and fast navigation through your photos.

• Fit to frame/Fill frame
  This toggles how the photo is shown.
  The Fill frame option is the default. The photo is scaled so that it fills the whole screen. It will be centered around what is selected as the most important part. See the first picture below. Fit to frame will make sure that the entire photo is shown on the screen. See the second picture below .

• Adjust photo
  Allows you to adjust the position of the photo in the frame for an even better fit. Here you can also use to rotate your photo.

Interacting with videos
When a video is shown two additional controls are shown. One for play/pause of the video and one to control the volume level for video sounds.

• Press to start the video playback. Pressing will pause the video playback.
• Press to open the volume slider. Use the slider to adjust the volume level for video sounds.
• Pressing will mute the video while pressing will unmute the video.

Power menu
Tap the power icon to access the power menu. Here you can power off using , restart your frame using or enter sleep mode using .

NB. Make sure to always use the power off button on the device or in the power menu to turn Frameo off. Never disconnect power when Frameo is running.

Settings

Through the settings, you can personalize your frame to your needs.

My frame

• Frame name
  Changes the name of your frame. This is also the name that connected friends and family will see in their list of connected frames in the smartphone app.

• Frame location
  Changes the location of your frame. This is the location displayed on your friends’ and family’s list of connected frames which can help to distinguish frames from each other.

• Set language
  Sets the language used on the frame.

• Set time zone
  Sets the time zone used on the frame.

• Enable/Disable 24-hour format
  Enables, and disables, 24-hour time format.

Manage photos
In the manage photos menu you can see how many photos are on your frame and the storage they use. You can also see the amount of storage left available on your device for storing new photos.

• Show/hide photos
  Select which photos to hide by tapping them. Hidden photos will NOT be deleted from your frame and you can always select them to be shown again.
  Use to hide or show all photos.

• Delete photos
  Select photos that you want to permanently delete from your frame by tapping the photo.
  Use to select or deselect all and to permanently delete the selected photos.

• Import photos
  Allows you to import photos from an external storage (e.g. microSD card).
  Before you try to import photos, make sure you have an external storage (e.g. microSD card) inserted into your frame with the photos you wish to import.
  Start by selecting the photos that you want to import onto your frame. Once selected tap the import button to start the import process.
  Use to select or deselect all photos on the external storage (e.g. microSD card).
  Use to set the sort order of photos before import and to order by ascending/descending.
  It is currently not possible to add a caption or define the most important part of the photo when using the import function. An alternative for this is to add yourself to your friend list and send the photos using the app.

• Export photos
  Allows you to export photos from the frame to external storage (e.g. microSD card). The export function will export all photos on the frame as well as profile pictures.

My Friends
This list contains all the connected friends that are allowed to send photos to your frame.

• Change options for a friend
  Click the options icon to open the friend options menu. From here you can allow / disallow if a friend may share the code to the frame. If this is enabled the friend can retrieve and share the code to the frame from his/her app.
  From the options menu you can also delete a friend, by pressing the DELETE FRIEND button. This will remove the friend from the list and thereby remove their permission to send photos to the frame. You will then be asked to confirm the removal and if you would like to remove all photos previously received from this friend.

• Add person
  To allow a new person to send you photos, simply tap the add friend button and share the presented code in whatever way you prefer.

Display

• Brightness level
  Adjust the brightness level of the screen.

• Sleep mode
  Frameo offers a sleep mode which turns off the screen to reduce power consumption. The default setting is to turn off the screen at 23:00 and turn on the screen again at 07:00. To change this just set the sleep mode start/end time.
  Your frame is not powered down or in standby, so you will still be able to receive photos during sleep mode.

Slideshow

• Timer
  Set the duration that a photo should be displayed before showing the next photo.

• Show caption
  Sets whether or not to display the captions that your friends have sent with the photo. Check to display captions. Uncheck to hide captions.

• Fill frame
  Sets the default frame photo setting. Check to set default to fill which makes the photos fit the device screen according to the most important part of the photo. Uncheck to make the photo fit inside the screen of the device, adding blurred bars on the sides or top/bottom

• Photo display order
  Sets the order in which your photos are displayed on the frame.

  • By date: Photos are shown newest to latest.
  • Shuffle: Photos are shuffled and shown in a random order.

• Autoplay
  Enables/disables autoplay of videos in the slideshow. Videos can always be manually started regardless of this setting.

• Video playback
  Determines how videos should be played when autoplay is enabled.

  • Loop videos: The video will loop until the slideshow timer is up.
  • Play once: The video will play once and show it’s thumbnail until the timer is up.
  • Play once and continue: The video will play once and continue to the next photo, or video, once it completes.

• Video volume
  Adjust the volume level for video sounds on the frames.

Wi-Fi
Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal Connection status will say that Wi-Fi login is required and show . Tap this to open a login screen where you can enter credentials to access the network.

• Wi-Fi details
  Use to show details about the current connected Wi-Fi.

• Reset Wi-Fi
  Use to delete all Wi-Fi information and restart your frame.

Notifications

• Show notifications
  Enables/disables whether notifications are shown in the slideshow (e.g. when a new photo is received).

• Notification volume
  Adjust the volume level for notification sounds.

• Storage space
  Enables/disables notifications shown when frame storage is low.

• Backup
  Enables/disables notifications shown if automatic backup has failed.

• Network connection
  Enables/disables notifications showing network connection status.

• New photos
  Enables/disables notifications shown when receiving new photos.

• New friends
  Enables/disables notifications shown when new friends are added.

• Software update
  Enables/disables notifications shown when a software update has been installed.

• Feature news
  Enables/disables notifications shown when new exciting features are added.

Backup and Restore

• Backup frame to external storage (e.g. microSD card)
  Tap to make a backup of your photos, friends and settings. The time of the latest successful backup is also displayed here.
  Any existing backup on the external storage will be overridden!

• Automatic backup
  If checked, your frame will automatically take a backup within 30 hours of receiving new photos or making changes to your frame.

• Restore from backup
  Before you attempt to restore your frame, start by confirming that your backup is up-to-date. This is done by confirming the date under “Backup frame to external storage (e.g. microSD card)”. If e.g. the last backup is too old or if no backup is made, then press the “Backup frame to external storage (e.g. microSD card)” button to make a new backup.
  NB: To keep both the old and the new frame operational at the same time after restoring from backup, please make sure that both frames are updated to the latest version beforehand.
  If you wish to restore a backup on a frame that has already been setup, then you must first reset the frame. This is done by pressing the “Reset frame” button. This will delete all data on the Frameo and reset the Frameo to its setup screen.
  On the setup screen, you can select the “Restore from backup” button which will restore your frame according to the backup.
  If the “Restore from backup” button isn’t visible, then confirm that the external storage (e.g. microSD card) is correctly mounted.

• Reset frame
  Removes all data from your frame. This will permanently remove all your photos, friends/connections and settings.

Help

• Open-source libraries
  Opens a list of open-source libraries used in the app and their licenses.

• Share anonymous analytics data
  Sharing anonymous analytics data helps us tremendously to improve the Frameo software. We understand if you do not wish to share this data with us. Keep it checked if you wish to help us improve Frameo. Set unchecked to deny the sharing of anonymous analytics data.

• Guide
  Opens the quick start guide, that was shown when you first started the frame.

About

• Android version
  See what version of Android that is installed on the frame.

• Peer ID
  This is a unique ID for your photo frame. When contacting our support, please provide this ID with your message.
  MAC
  Shows the MAC address of your frame.

• Frameo version
  Shows what version of the Frameo software is currently installed on your frame.

• Up time
  Shows how long the photo frame has been powered on.

• Check for update
  Check if an update is available for your frame.

• Beta program
  If checked the device will join the Beta program where it will receive updates more frequently and before normal release devices.

Privacy

For more information regarding privacy, please visit http://privacy.frameo.net

Support

Please visit http://frameo.net/helpcenter for FAQ, support and to provide feedback.

Warranty, Compliance, Support and Safety information

For more information regarding warranty, hardware compliances, support and safety please refer to the material included in the package.

FCC Warnning

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Suppose this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. In that case, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

References

• Frameo - Help Center
• privacy.frameo.net
• ‎Frameo on the App Store

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