JOHNSON TF50XR Treadmill Matrix Fitness User Guide

June 13, 2024
Johnson

TREADMILL GUIDEJOHNSON TF50XR Treadmill Matrix
Fitness

SAVE THESE INSTRUCTIONS

Read the OWNER’S GUIDE before use. When using an electrical product, basic precautions should always be followed, including the following: Read all instructions before using this equipment. It is the responsibility of the owner to ensure that all users of this equipment are adequately informed of all warnings and precautions. If you have any questions after reading this guide, contact Customer Tech Support.
It is essential that this equipment is used only indoors, in a climate- controlled room. If your exercise equipment has been exposed to colder temperatures or high moisture climates, it is strongly recommended that this equipment is warmed up to room temperature prior to use.
This equipment is intended for in-home use only. Do not use this equipment in any commercial, rental, school or institutional setting. Failure to comply will void the warranty.

WARNING
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:

  • Use this equipment only for its intended use as described in this guide and in the equipment’s Owner’s Manual.

  • At NO time should children under the age of 14 use the equipment.

  • At NO time should pets or children under the age of 14 be closer to the equipment than 10 feet / 3 meters.

  • This equipment is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or have been given instruction concerning use of the equipment by a person responsible for their safety.

  • Always wear athletic shoes while using this equipment. NEVER operate the exercise equipment with bare feet.

  • Do not wear any clothing that might catch on any moving parts of this equipment.

  • Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death.

  • If you experience any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician before continuing.

  • Do not jump on the equipment.

  • At no time should more than one person be on the equipment.

  • Set up and operate this equipment on a solid level surface.

  • Never operate the equipment if it is not working properly or if it has been damaged.

  • Use handlebars to maintain balance when mounting and dismounting, and for additional stability while exercising.

  • To avoid injury, do not expose any body parts (for example, fingers, hands, arms or feet) to the drive mechanism or other potentially moving parts of the equipment.

  • Connect this exercise product to a properly grounded outlet only.

  • This equipment should never be left unattended when plugged in. When not in use, and prior to servicing, cleaning, or moving equipment, turn off power, then unplug from outlet.

  • Do not use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Customer Tech Support or an authorized dealer.

  • Never operate this equipment if it has been dropped, damaged, or is not working properly, has a damaged cord or plug, is located in a damp or wet environment, or has been immersed in water.

  • Keep power cord away from heated surfaces. Do not pull on this power cord or apply any mechanical loads to this cord.

  • Do not remove any protective covers unless instructed by Customer Tech Support. Service should only be done by an authorized service a technician.

  • To prevent electrical shock, never drop or insert any object into any opening.

  • Do not operate where aerosol (spray) products are being used or when oxygen is being administered.

  • This equipment should not be used by persons weighing more than the specified maximum weight capacity as listed in the equipment Owner’s Manual. Failure to comply will void the warranty.

  • Do not use this equipment in any location that is not temperature controlled, such as, but not limited to: garages, porches, pool rooms, bathrooms, car ports or outdoors. Failure to comply will void the warranty.

  • Contact Customer Tech Support or an authorized dealer for examination, repair and/or service.

  • When lowering the treadmill deck, wait until rear feet are firmly on the floor before stepping on the deck.

  • To avoid injury, use extreme caution when stepping onto or off of a moving belt. Stand on the siderails when starting the treadmill.

  • To avoid injury, attach safety clip to clothing before use.

  • Disconnect the safety key from treadmill to prevent uncontrolled usage by third parties.

  • Ensure that the edge of the belt is parallel with the lateral position of the side rail and does not move under the side rail. If the belt is not centered, it must be adjusted before use.

  • The noise level of the treadmill is less than 70 dB when there is no user on it and may be louder with a user running on the running surface. If the noise of the treadmill bothers you, stop exercising and take a break. Noise emission under load is higher than
    without load.

  • Never operate the treadmill with the air opening blocked. Keep the air opening and the entire motor compartment clean, free of lint, hair, and the like.

  • Make sure the treadmill comes to complete stop before folding. Do not operate the treadmill when it is folded.

  • When moving the treadmill, DO NOT lift treadmill or turn it upside down or place treadmill on its side. Treadmill has high pressure gas-shocks which can spring open, potentially causing injury. Transport unit ONLY on the ground, and ONLY after it is fully assembled and in the upright folded position with the lock latch secured.

GROUNDING INSTRUCTIONS

This product must be grounded. If a treadmill should malfunction or breakdown, grounding provides a path of least resistance for electrical current to reduce the risk of electrical shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with local codes and ordinances.
DANGER!
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service provider if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
This product is for use on a nominal local voltage circuit and has a grounding plug. No adapter should be used with this product. This product must be used on a dedicated circuit. To determine if you are on a dedicated circuit, shut off the power to that circuit and observe if any other devices lose power. If so, move devices to a different circuit.
Note: There are usually multiple outlets on one circuit.
WARNING!
Connect this exercise product to a properly grounded outlet only. Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.
LOCATION OF THE TREADMILL
Place the treadmill on a level and stable surface. There should be one foot of clearance in front of the treadmill for the power cord. Please leave a clear zone behind the treadmill that is at least the width of the treadmill and at least 79” (2 meters) long. This zone must be clear of any obstruction and provide the user a clear exit path from the machine. In case of an emergency, place both hands on the side arm rests to hold yourself up and place your feet onto the side rails. For ease of access, there should be an accessible space preferentially on both sides of the treadmill equal to 2 ft (0.6 meters) to allow a user access to the treadmill from either side.
Do not place the treadmill in any area that will block any vent or air openings. The treadmill should not be located in a garage, covered patio, near water or outdoors.JOHNSON TF50XR Treadmill Matrix Fitness -
TREADMILL WARNING!
Our treadmills are heavy; use care and additional help if necessary when moving. Do not attempt to move or transport treadmill unless it is in the upright, folded position with the lock latch secured. Failure to follow these instructions could result in injury.
FOLDING TREADMILLS
Some treadmills have a deck that can fold for storage and transport. To fold, firmly grasp the back end of the treadmill. Carefully lift the end of the treadmill deck into the upright position until the lock latch engages and securely locks the deck into position. Make sure the deck is securely latched before letting go.
UNFOLDING
Firmly grasp the back end of the treadmill. If your treadmill has a FOOT LOCK LATCH (A), to unfold, gently press down on the foot lock latch with your foot until the lock latch disengages. If your treadmill has a DECK LOCK LATCH (B), pull the deck lock latch to release the deck. Carefully lower the deck to the ground.

JOHNSON TF50XR Treadmill Matrix Fitness - TREADMILL 1

MOVING THE TREADMILL

WARNING!
When moving the treadmill, DO NOT lift treadmill or turn it upside down or place treadmill on its side. Treadmill has high pressure gas-shocks which can spring open, potentially causing injury. Transport unit ONLY on the ground, and ONLY after it is fully assembled and in the upright folded position with the lock latch secured. If you must lift treadmill or disassemble treadmill to move it to a different location, carefully follow these steps to reduce the risk of injury and to prevent the gas-shocks from springing open!
STEPS:

  1. STRAP: Use zip ties on both the right and left sides of the treadmill to securely strap the deck frame (the part of the frame that has the running surface) to the folding frame (the part of the frame that stays on the ground when the treadmill is folded up into the storage position).
  2. TEST: Once the zip ties are securely in place, try to lift the deck into the folded-up storage position. The zip ties should prevent the deck from being folded up.
  3. DOUBLE-CHECK: Carefully tip treadmill onto its side, keeping fingers and hands clear of the folding frame of the treadmill. The zip ties should prevent the high pressure gas-shocks from springing open.
  4. DISASSEMBLY (if required). If disassembly of treadmill masts is necessary to relocate treadmill, carefully remove console and masts from the treadmill frame, taking care to protect the console cable where it leaves the mast and enters the treadmill frame. Refer to Assembly section of your Owner’s Manual for more information.
  5. RE-CHECK: Go back to steps 2 and 3 to re-test and re-check zip ties to ensure that they prevent the high pressure gas shocks from springing open.
  6. MOVE: Move treadmill to its new location. Take care to keep fingers and hands clear of the folding frame and the area near the gas-shocks.
  7. RELOCATE AND REASSEMBLE: Once treadmill is placed where it is to be used, reassemble treadmill (if necessary). Refer to Assembly section your Owner’s Manual for more information. Check to make sure that all bolts and screws are fully tightened and that treadmill is operational.
  8. CUT ZIP TIES: At this time, you may cut the zip ties to release the deck from being strapped to the folding frame. Once the zip ties are cut, DO NOT lift treadmill or turn it upside down or place treadmill on its side. Treadmill has high pressure gas-shocks which can spring open, potentially causing injury. Transport unit ONLY on the ground, and ONLY after it is fully assembled and in the upright folded position with the lock latch secured.

JOHNSON TF50XR Treadmill Matrix Fitness - TREADMILL 2 MOVING: NON FOLDING
To move, firmly grasp rear frame and tilt the treadmill up (1) and roll (2).
MOVING: FOLDING 2 WHEELS
To move, make sure the treadmill is folded and securely latched. Then firmly grasp the handlebars, tilt the treadmill back (1) and roll (2).

MOVING: FOLDING 4 WHEELS
The 2 wheel locks must be released before moving. To unlock wheels, push down on the TOP LEVER (1) of the rear wheel locks located on the rear corners of the base frame. Then firmly grasp the handlebars, and slowly move the treadmill (3). After moving to the desired location, push down on the BOTTOM LEVER (2) of the rear wheel locks to lock the rear wheels.
NOTE: Both rear wheel locks must be locked before using the treadmill.

PROPER USAGE

Your treadmill is capable of reaching high speeds. Always start off using a slower speed and adjust the speed in small increments to reach a higher speed level. Never leave the treadmill unattended while it is running. When not in use, remove the safety key, turn the on/off switch to off and unplug the power cord. Make sure to follow the MAINTENANCE schedule in this guide to maintain optimal performance and prevent premature electronic failure. Keep your body and head facing forward.
Do not attempt to turn around or look backwards while the treadmill is running.
Stop your workout immediately if you feel pain, faint, dizzy or are short of breath.
CAUTION – RISK OF INJURY TO PERSONS
While you are preparing to use the treadmill, do not stand on the belt. Place your feet on the side rails before starting the treadmill. Start walking on the belt only after the belt has begun to move. Never start the treadmill at a fast running speed and attempt to jump on!
USING THE SAFETY KEY
Your treadmill will not start unless the safety key is placed in position. Attach the clip end securely to your clothing. This safety key is designed to cut the power to the treadmill if you should fall. Check the operation of the safety key every 2 weeks.
WARNING
Never use the treadmill without securing the safety key clip to your clothing. Pull on the safety key clip first to make sure it will not come off your clothing.
POWER
Your treadmill is powered by a power supply. The power must be plugged into the power jack, which is located in the front of the machine near the stabilizer tube. Some treadmills have a power switch, located next to the power jack. Make sure it is in the on position. Unplug cord when not in use.
NOTE: Some treadmills have an on/off switch located behind the console.
WARNING!
Never operate product if it has a damaged cord or plug, if it is not working properly, if it has been damaged, or immersed in water. Please reference contact information on the back cover of the INFORMATION CARD for assistance.

JOHNSON TF50XR Treadmill Matrix Fitness - LOCK

LEVELING THE TREADMILL
Your treadmill should be level for optimum use.
Once you have placed your treadmill where you intend to use it, raise or lower one or both of the adjustable levelers located on the bottom of the treadmill frame. A carpenter’s level is recommended. If your treadmill is not level, the running belt may not track properly. Once you have leveled your treadmill, lock the levelers in place by tightening the nuts against the frame.

TROUBLESHOOTING

COMMON PRODUCT QUESTIONS
ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new treadmills. This noise will diminish over time, although it may not totally go away. Over time, the belt will stretch, causing the belt to ride smoother over the rollers.
WHY IS THE TREADMILL I PURCHASED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more background noise than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor.
Sometimes a heavy rubber mat will help reduce reverberation through the floor.
If a fitness product is placed close to a wall, there will be more reflected noise.
WHEN SHOULD I BE WORRIED ABOUT A NOISE?
As long as the sounds your treadmill makes are no louder than a normal conversational tone of voice, it is considered normal noise.
BASIC TROUBLESHOOTING
PROBLEM: The console does not light up.
SOLUTION: Verify the following:
Does the red light on the ON/OFF switch light up?
NOTE: Some treadmill models do not have a switch that lights up. If this is the case, please proceed with the yes and no solutions below.
If yes :

  • Turn the power off, unplug the power cable and wait 60 seconds. Remove motor cover.
    Wait until all red LED lights have gone off on the motor control board before proceeding.
    Next verify that none of the wires connecting to the lower board are loose or disconnected.

  • Double-check that all connections are secure, especially the console cable. Unplug and reconnect the console cable to verify.

  • Make sure the console cable is not pinched or damaged in any way.

  • Plug the treadmill in, turn the power switch on and look for any lit LEDs on the motor control board.
    If no:

  • Verify that the outlet the machine is plugged into is functional. Double-check that the breaker has not tripped, it is on a dedicated 15-amp circuit, it is not on a GFCI-equipped outlet, and it is not plugged into a power strip/surge protector or extension cord.JOHNSON TF50XR Treadmill Matrix Fitness - LOCK 1

  • Verify that the power cord is not pinched or damaged and is properly plugged into the outlet AND the machine.

  • Verify that the power switch is turned to the ON position.

PROBLEM: The console reads SAFETY KEY OFF or only displays dashes.
SOLUTION: Verify the following:

  • Verify the safety key is securely in place.
  • If using a magnetic key, make sure the key is magnetized.

FOR TREADMILLS WITH SPEAKERS:
PROBLEM: When MP3 player is connected there is no sound coming from the speakers or the speakers sound fuzzy.
SOLUTION: Make sure audio cable is plugged in securely to both the console and MP3 Player jacks.

BASIC TROUBLESHOOTING

PROBLEM: The belt does not move or moves briefly, but the console works.
SOLUTION: Verify the following:

  • Make sure you are following the recommendations and power guidelines on pages 4 and 5 of this TREADMILL GUIDE. The unit should be on a dedicated 15-amp circuit and not on a GFCI-equipped outlet. Do not plug the machine into a power strip/surge protector or extension cord.
  • Check for any belt movement. If so, make note of how far or how long it moves before stopping.
  • Try to move the belt by hand. If not, the drive belt may have come off or the motor bearings may have seized.
  • Turn the treadmill off and unplug it from the outlet. Remove the plastic motor cover located in front of the machine by taking out the Phillips screws. Check the drive belt for proper alignment.
  • With the cover still off, check over the wire and cable connections, as they may have become loose or disconnected during shipping or assembly. Make sure connections are secure and no wires are crimped, damaged, disconnected or burnt.

JOHNSON TF50XR Treadmill Matrix Fitness - MOTOR COVER

PROBLEM: The incline does not move, won’t go down or does not seem to be at the right level.
SOLUTION: Verify the following:

  • Make sure you are following the recommendations and power guidelines on pages 4 and 5 of this TREADMILL GUIDE. The unit should be on a dedicated 15-amp circuit and not on a GFCIequipped outlet. Do not plug the machine into a power strip/surge protector or extension cord.
  • Make sure the console shows a change on the display when the elevation buttons are pressed.
  • Turn the treadmill off and unplug it from the outlet. Verify the console cable connections at the top of the mast are connected securely. Make sure all of the multicolored wires are fully inserted into the cable harness.
  • Remove the plastic motor cover located in front of the machine by taking out the Phillips screws. Check over the wire and cable connections, as they may have become loose or disconnected during shipping or assembly. Make sure connections are secure and no wires are crimped, damaged, disconnected or burnt.

PROBLEM: No audio comes out of the speakers, but the headphones work.
SOLUTION: Verify the following:

  • Turn the treadmill off and unplug it from the outlet. Remove the plastic motor cover located in front of the machine by taking out the Phillips screws.
  • Check the wire and cable connections to the speaker board, near the motor control board.

PROBLEM: The treadmill circuit breaker trips during a workout.
SOLUTION: Verify the following:

  • Make sure the treadmill is plugged into a dedicated 15-amp circuit.
  • Verify that you do not have the machine on an extension cord or surge protector.
  • Confirm that the machine is not plugged into a GFCI-equipped outlet or on a circuit that has a GFCI-equipped outlet on it.

PROBLEM: The running belt does not stay centered during a workout.
SOLUTION: Verify the following:

  • Make sure the treadmill is on a level surface.
  • Verify that the belt is properly tightened and centered (Refer to the TENSIONING and CENTERING THE RUNNING BELT sections for detailed directions).

PROBLEM: Operating speed appears inaccurate.
SOLUTION:

  • Turn the treadmill off and unplug it from the wall.
  • Remove the screws from the motor cover screws using a Phillips screwdriver.
  • Verify that the optical sensor is plugged into the motor control board.
  • Inspect the speed sensor cable/connection for any visible damage.

PROBLEM: At higher incline levels, a message reading “Speed Range Error – Ending Workout” appears.
SOLUTION:

  • This is a safety feature that automatically cuts power to the drive motor when the speed is out of range due to the combination of the load on the belt and high degree of incline
  • To prevent an automatic end to your workout, reduce the incline level percentage.

TROUBLESHOOTING HEART RATE (GRIP-PULSE ONLY)
Check your exercise environment for sources of interference such as fluorescent lights, computers, underground fencing, home security systems or appliances containing large motors.
These items may cause erratic heart rate readouts.
You may experience an erratic readout under the following conditions:

  • Gripping the heart rate handlebars too tight. Try to maintain moderate pressure while holding onto the heart rate handlebars.
  • Constant movement and vibration due to constantly holding the heart rate handlebars while exercising. If you are receiving erratic heart rate readouts, try to only hold the grips long enough to monitor your heart rate.
  • When you are breathing heavily during a workout.
  • When your hands are constricted by wearing a ring.
  • When your hands are dry or cold. Try to moisten your palms by rubbing them together to warm.
  • Anyone with heavy arrhythmia.
  • Anyone with arteriosclerosis or peripheral circulation disorder.
  • Anyone whose skin on the measuring palm is especially thick.

NEED ASSISTANCE?
If this troubleshooting section does not remedy the problem, discontinue use and turn the power off.
Please reference contact information from local service or on the INFORMATION CARD if available for assistance.
The following information may be asked of you when you call. Please have these items readily available:

  • Model Name
  • Serial Number
  • Proof of Purchase Some common troubleshooting questions that may be asked are:
  • How long has this problem been occurring?
  • Does this problem occur with every use? With every user?
  • If you are hearing a noise, does it come from the front or the back? What kind of noise is it (thumping, grinding, squeaking, chirping etc.)?
  • Has the machine been maintained per the MAINTENANCE schedule?

Answering these and other questions will give the technicians the ability to send proper replacement parts and the service necessary to get you and your treadmill running again! You may find more troubleshooting suggestions on the customer support section of our website.

MAINTENANCE

Preventative maintenance is the key to smooth operating equipment, as well as keeping the users’ liability to a minimum. Equipment needs to be inspected at regular intervals. Defective components must be replaced immediately.
Improperly working equipment must be kept out of use until it is repaired. Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so.
WARNING
To remove power from the treadmill, the power cord must be disconnected from the wall outlet.
MAINTENANCE SCHEDULE

ACTION FREQUENCY

Clean and inspect the treadmill:
• Turn off the treadmill with the ON/OFF switch, then unplug the power cord at the wall outlet.
• Wipe down the running belt, deck, motor cover and console casing with a damp cloth. Never use solvents, as they can cause damage to the treadmill.
• Inspect the power cord. If the power cord is damaged, please reference contact information on the back cover of the INFORMATION CARD for assistance.
• Make sure the power cord is not underneath the treadmill or in any other area where it can become pinched or cut during storage or use.
• Check the tension and alignment of the running belt. Make sure that the treadmill belt will not damage any other components on the treadmill by being misaligned.
• If any labels are damaged or illegible, please reference contact information on the back cover of the INFORMATION CARD for assistance.| DAILY
Clean underneath the treadmill:
• Turn off the treadmill with the ON/OFF switch, then unplug the power cord at the wall outlet.
• Fold the treadmill into the upright position, making sure that the lock latch is secure.
• Move the treadmill.
• Wipe or vacuum any dust particles or other objects that may have accumulated underneath the treadmill.
• Return the treadmill to its previous position.| WEEKLY
IMPORTANT!
• Turn off the treadmill with the ON/OFF switch, then unplug the power cord at the wall outlet. Wait 60 seconds.
• Inspect all assembly bolts of the machine for proper tightness.
• Remove the motor cover. Wait until ALL display screens turn off.
• Clean the motor and lower board area to eliminate any lint or dust particles that may have accumulated. Failure to do so may result in premature failure of key electrical components.
• Wipe down the belt with a damp cloth. Vacuum any black/ white particles that may accumulate around the unit. These particles may accumulate from normal treadmill use.
• If your treadmill has air shocks under the deck for lift assistance, lubricate the silver air shock tube with Teflon-based spray found at your local hardware or bike store.| MONTHLY

MAINTENANCE SCHEDULE
LUBRICATING THE RUNNING BELT
EVERY 3 MONTHS OR 300 MILES
It is necessary to lubricate your treadmill running deck every three months or 300 miles to maintain optimal performance. Once the treadmill records 300 miles it will display the message “LUBE” or “LUBE BELT.” The treadmill will not operate while the message is showing. Your treadmill came with a bottle of 100% silicone lubricant, which can be used for two applications.
Go to this website to purchase additional Silicone
Lubricant: www.johnsonfit.com/lubricant
Tools Needed:

  • Blue-handled T-wrench or Allen wrench
  • 100% silicone oil

JOHNSON TF50XR Treadmill Matrix Fitness - MOTOR COVER
1

PROCEDURE:

  1. Turn off the treadmill with the on/off switch and unplug the power cord at the wall outlet.

  2. Using the T-wrench or Allen wrench, loosen the rear roller bolts 10-15 counter-clockwise turns. This should give the belt enough slack for you to lift it.

  3. Lift the belt as far as you can and squirt the silicone oil in a zigzag pattern across the entire running deck surface.
    Use 1/2 bottle of silicone lubricant. Do not apply the silicone oil on top of the running belt. Lay the running belt down and then tighten both rear roller bolts clockwise the same number of turns loosened.

  4. After you have applied lubricant, plug in the power cord, and insert the safety key. Reset the Lube Belt message by first pressing and holding the SPEED UP button, then STOP button and hold BOTH buttons for 5-7 seconds.

  5. Stay off of the machine and press START. Allow the belt to run at 3 mph for 3 minutes to begin spreading the silicone. Then walk on the machine at a comfortable speed for 3 minutes to complete spreading the silicone and to check the running belt for proper tension and alignment.

  6. Once the belt is centered and tensioned, stop the belt. Wipe any excess oil from the sides with a damp cloth.

Press any key to suspend the lubrication warning message until after your next workout.
Note: Some older models may require you to hold stop for 5 seconds to suspend message for 5 miles of use.
If your treadmill has air shocks under the deck for lift assistance, lubricate the silver air shock tube with Teflon-based spray found at your local hardware or bike store.
Visit the Customer Support section of our website to view “how-to” maintenance videos. Please contact Customer Tech Support with questions about applying lubricant to your treadmill.

JOHNSON TF50XR Treadmill Matrix Fitness - MOTOR COVER
2JOHNSON TF50XR Treadmill Matrix Fitness -
MOTOR COVER 3

TENSIONING THE RUNNING BELT
For more information and/or how-to videos, visit our Customer Support section on our website. Contact information is located on the back page of the INFORMATION CARD.
WARNING
Running belt should NOT be moving during tensioning. Overtightening the running belt can cause excessive wear on the treadmill as well as its components. Never over-tighten the belt.
If you can feel a slipping sensation when running on the treadmill, the running belt must be tightened. In most cases, the belt has stretched from use, causing the belt to slip. This is a normal and common adjustment. To eliminate this slipping, turn the treadmill off and tension both the rear roller bolts using the supplied Allen wrench, turning them ¼ turn to the right (clockwise) as shown. Turn the treadmill on and check for slipping. Repeat if necessary, but never turn the roller bolts more than ¼ turn at a time. Belt is properly tensioned when the slipping sensation is gone.
CENTERING THE RUNNING BELT
For more information and/or how-to videos, visit our Customer Support section on our website. Contact information is located on the back page of the INFORMATION CARD.
CAUTION
Do not run belt faster than 1 mph while centering. Keep fingers, hair and clothing away from belt at all times.
If the running belt is too far to the right side: Using the supplied Allen wrench and with the treadmill running at 1 mph turn the LEFT adjustment bolt counter-clockwise a ¼ turn and wait for the belt to adjust itself.
Use the motor cover marking or part line as a reference for alignment.
Repeat if necessary, until the belt remains centered during use.
If the running belt is too far to the left side: Using the supplied Allen wrench and with the treadmill running at 1 mph turn the LEFT adjustment bolt clockwise a ¼ turn and wait for the belt to adjust itself.
Use the motor cover marking or part line as a reference for alignment.
Repeat if necessary, until the belt remains centered during use.

  • If you find the belt is slipping because it is too loose, center it then tension as needed.
  • For easier adjustment bolt access, remove the end caps.

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