NESCAFE GENIO S Automatic Coffee Machine User Manual

: June 13, 2024
: NESCAFE

NESCAFE GENIO S Automatic Coffee Machine

NESCAFE GENIO S Automatic Coffee Machine

SAFETY PRECAUTIONS

Read all instructions and keep these safety instructions. Any type of misuse of the appliance may result in a potential injury.
In case of any inappropriate use or failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee may not apply.
The guarantee does not cover appliances that do not work or do not work properly because they have not been maintained and/or descaled.

INTENDED USE

This appliance is intended to be used in household only. It is not intended to be used in following applications, and the guarantee will not apply for:
– staff kitchen areas in shops, offices and other working environments;
– farm houses;
– by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments;
Your appliance is intended for domestic use inside the home only at an altitude below 3400m.
ELECTRICAL POWER SUPPLY
Connect the appliance to amains power socket with an earth connection only. Mains voltage must be the same as the detail son the rating plate. The use of incorrect connection will negate the guarantee and may be hazardous.
To protect against fire, electric shock and injury to persons do not immerse the power cord, plugs or the appliance in water or other liquid. Avoid spillage on the plug. Never touch the power cord with wet hands. Do not overfill the water tank.
In case of an emergency remove the plug from the mains power socket immediately.
Unplug from the mains power socket when not in use.
To disconnect, remove the plug from the mains power socket. Do not unplug by pulling the cord.
Do not let the cord hang over the edge of a table or counter, or touch hot surfaces or sharp edges. Do not allow the cord to dangle (risk of tripping up).
Do not operate any appliance with a damaged cord or plug. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Do not operate any appliance that malfunctions or has been damaged in any manner. Unplug cord immediately. Return the damaged appliance to the nearest authorised service facility designated by the Krups hotline.
If the mains power socket does not match the plug on the appliance, have the plug replaced with a suitable type by aftersales service centres designated by the Krups hotline.
CONDITIONS OF USE
Always use the appliance on a flat, stable, heat resistant surface away from sources of heat or water splashes.
Do not use the appliance without the drip tray and drip grid, except when a very tall mug is used. Do not use the appliance for hot water preparation.
Never turn the machine upside down.
The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.
Do not place on or near a hot gas or electric burner, or in a heated oven.
Do not put fingers under the outlet during beverage preparation.
Do not touch the injector of the machine head.
Never carry the appliance by the extraction head.
The capsule holder is equipped with a permanent magnet. Avoid placing the capsule holder near appliances and objects that can be damaged by magnetism, e.g. credit cards, USB drives and other data devices, video tapes, television and computer monitors with picture tubes, mechanical clocks, hearing aids and loud speakers.
Do not turn off the appliance during the descaling process. Rinse the water tank and clean the appliance to avoid any residual descaling agent.
If away for prolonged periods, on holiday, etc. the appliance must be emptied, cleaned and unplugged. Rinse before reuse. Operate the rinse cycle before re-using your appliance.
We recommend using the NESCAFÉ® Dolce Gusto® capsules designed and tested for the NESCAFÉ® Dolce Gusto® machine. They were designed to interact together – the interaction provides the in-cup quality that NESCAFÉ® Dolce Gusto® is known for. Each capsule is designed to prepare a perfect cup, and cannot be reused.
Do not remove hot capsules by hand. Always use capsule holder handle to dispose of used capsules.
Always insert the capsule holder in the machine to prepare a beverage. The appliance will not work if the capsule holder is not inserted. Do not pullout the capsule holder before the indicator stops blinking.
Machines equipped with a locking handle: Scalding may occur if the locking handle is opened during the brewing cycles. Do not pull up the locking handle before the light son the machine stop flashing.
For health reasons, always fill the water tank with fresh drinking water.
After use of the appliance always remove the capsule and clean the capsule holder. Empty and clean the drip tray and capsule bin daily. Food allergy sufferers must rinse the appliance according to cleaning procedure.
The heating element surface is subject to residual heat after use and plastic housings may feel warm to touch several minutes upon use.
Patients with pacemakers or defibrillators: Do not hold the capsule holder directly over the pacemaker or defibrillator.
he appliance shall not be placed in a cabinet when in use.
CHILDREN
Keep the appliance and its cord out of reach of children aged less than 8 years. Children shall not play with the appliance.
This appliance can be used by children aged from8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
This appliance is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Persons who have a limited or no understanding of the operation and use of this appliance must first read and fully understand the contents of the user manual, and where appropriate seek additional guidance on its operation and use from the person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised by an adult.
Children should not use the appliance as a toy.
MAINTENANCE
Unplug from the mains power socket before cleaning. Allow to cool before putting on or taking off parts, before cleaning the appliance.
Never clean wet or immerse appliance in any fluid. Never clean the appliance with running water. Never use detergents to clean the appliance. Clean the appliance only using soft sponges/brushes. The water tank should be cleaned with a clean food-safe brush.
Do not dismantle appliance and do not put anything into openings. Any operation other than normal use, cleaning and care must be undertaken by after-sales service centres designated by the Krups hotline.
To reduce the risk of fire or electric shock, do not remove the cover.
No user serviceable parts in side. Repair should be done by authorized service personnel only!
For additional guidance on how to use the appliance, refer to the user manual on www.krups.comor call the Krups hotline number.
RECYCLING
Packaging is made of recyclable materials. Contact your local council / authority for further information on recycling programs. Your appliance contains valuable materials which can be recovered or recycled.

EUROPEAN MARKETS ONLY: Think of the environment!

Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point or at an approved service centre, where it will be disposed of properly. European Directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE),stipulates that used household appliances must not be disposed of in normal unsorted municipal waste. Old appliances must be collected separately to optimise the sorting and recycling of their parts and to reduce the impact on human health and the environment.

MACHINE OVERVIEW

Water tank
Water tank cover
INTUITIVE LED CONTROL RING
Locking handle
Rinsing tool
Capsule holder
Cleaning needle
Injector
Drip tray

ECONOMY MODE :
After 1 minute of non-usage upon an extraction. 5 minutes upon switch-on if no extraction.

TECHNICAL DATA

Symbol AU / NZ / ZA
220–240 V, 50/60 Hz, 1340–1600 W
Symbol max. 15 bar
Symbol 0.8 L
Symbol ~2 kg
5–45 °C
41–113 °F
Symbol A = 11.21 cm
B = 27.32 cm
C = 28.65 cm

KEY FEATURES

INTUITIVE LED CONTROL RING

Key Features

Control ring
Select the volume for the beverage preparation
Descaling indicator
The machine needs to be descaled after 300 extractions
XL function
Prepare an extra large cup
HOT AND COLD SELECTION
The beverage temperature can be set (2 predefined settings):

Cold, but the water temperature is still too high
Start/Stop button
Start/Stop the beverage preparation
Volume display
Shows the extraction progress by moving down from the selected volume until completion

HOW TO START THE MACHINE

Ensure to use the correct mains voltage as given in 2. “MACHINE OVERVIEW” on page 6. Connect the power plug to the mains power socket.
How To Start The Machine

Press any button or rotate the control ring to start the machine.
How To Start The Machine

The machine can also be switched on by opening the locking handle.
How To Start The Machine

COLD MODE

Option A:The machine is switched off.
Cold Mood

Press the temperature selection button to start the machine in cold mode. A cold beverage can be prepared immediately.
Cold Mood

The cold mode must only be used with dedicated cold products, e. g. Cappuccino Ice.

Option B:The machine is switched off.
Cold Mood

Open the locking handle. The machine switches on automatically. Press the temperature selection button within 10 seconds after starting the machine to change to cold mode (blue). A cold beverage can be prepared immediately.
Cold Mood

Option C: A hot beverage has been prepared or the cold mode was not selected within 10 seconds after starting the machine. Press the temperature selection button to go into cold mode. The temperature selection button will blink blue to indicate that the machine needs to cool down.
Cold Mood

To accelerate the cooling, select level 7 on the volume display. Press the start/stop button. The machine starts rinsing. The volume display bar moves down until it disappears.
Cold Mood

Empty the container. The temperature selection button is steady blue to indicate that the machine is cooled down and a cold beverage can be prepared.
Cold Mood

BEVERAGE EXAMPLES

Adjust the drip tray
Beverage Examples

Choose hot or cold
Beverage Examples

ESPRESSO INTENSO
Beverage Examples

GRNADE/AMERICANO MORNING CUP
Beverage Examples

CAPPUCCINO
Beverage Examples

CAPPUCCINO ICE
Beverage Examples

RECOMMENDATIONS FOR SAFE USE

Never add hot water to the water tank!
For rinsing and beverage preparation use only drinking water.
Recommendations For Safe Use

Always keep the machine upright!
Recommendations For Safe Use

After finishing the preparation, the temperature selection button and the volume display light blink for up to 8 seconds. During that time do not open the locking handle! After that, the temperature selection button lights steadily.
Recommendations For Safe Use

Do not touch the plug with wet hands. Do not touch the machine with wet hands!
Recommendations For Safe Use

Never use a wet sponge. Only use a soft damp cloth to clean the top of the machine.
Recommendations For Safe Use

Do not touch the used capsule after the beverage preparation! Hot surface, risk of burns!
Recommendations For Safe Use

Never touch the injector with the finger!
Recommendations For Safe Use

Do not use the rinsing tool for tea or hot water preparation.
Recommendations For Safe Use

IF LEFT UNUSED FORMORE THAN 2 DAYS: Empty the water tank, rinse it, refill it with fresh drinking water and insert it into the machine.
Before reuse rinse machine according to instructions in 8.”CLEANING” on beginning with step 4 to step 8.
Recommendations For Safe Use

FIRST USE RINSING

Fill the water tank with fresh drinking water. Insert it back into the machine. Remove the drip tray.
First Use Rinsing

Open the locking handle. Put the rinsing tool into the capsule holder. Insert the capsule holder into the machine. Place a large empty container underneath the coffee outlet.
First Use Rinsing

Close the locking handle.
First Use Rinsing

Use the control ring and select level 7 on the volume display (highest bar).
First Use Rinsing

Press the start/stop button. The machine starts rinsing.
First Use Rinsing

The temperature selection button and the volume display light blink for up to 8 seconds.
First Use Rinsing

Press the start/stop button. The machine starts rinsing.
Wait until the machine stops automatically. The temperature selection button and the volume display light blink for up to 8 seconds.
First Use Rinsing

Open the locking handle. Pullout the capsule holder.
Remove the rinsing tool. Reinsert the capsule holder.
First Use Rinsing

Empty the container. Fill the water tank with fresh drinking water. Insert the water tank into the machine. Reinsert the drip tray. The machine is ready to be used.
First Use Rinsing

PREPARING A BEVERAGE

ONE CAPSULE (E. G. ESPRESSO INTENSO)

Adjust the drip tray position. Place the cup with the correct cup size on the drip tray. See “BEVERAGE EXAMPLES” or package. Check if the water tank contains enough fresh drinking water.
Preparing A Beverage

Open the locking handle. The machine switches on automatically. The temperature selection button blinks while the machine is heating up for approximately 40 seconds. Afterwards, the temperature selection button lights steady red. The machine is ready to be used.
Preparing A Beverage

Make sure the rinsing tool is not inside. Insert the capsule in the capsule holder. Insert it back into the machine. Close the locking handle.
Preparing A Beverage

Use the control ring to set the volume in accordance with the number of bars shown on the capsule or select the desired volume to your own taste. Choose XL beverage for an extra big cup. Wait around 1.5min if you want to prepare a second extra large cup.
Preparing A Beverage

Press the start/stop button. The beverage preparation starts. Do not open the locking handle during the extraction. Wait until the extraction stops. The machine stops the preparation automatically. The extraction can be stopped at any time manually by pressing the start/stop button.
Preparing A Beverage

After finishing the preparation, the temperature selection button and the volume display light blink for up to 8 seconds. During that time do not open the locking handle!
Preparing A Beverage

After the extraction is finished open the locking handle.
Remove the cup from the drip tray.
Preparing A Beverage

Pullout the capsule holder. Remove the used capsule. Put the used capsule in the dustbin.
Preparing A Beverage

Rinse both sides of the capsule holder with fresh drinking water. Dry the capsule holder. Insert it back into the machine. Enjoy your beverage!
Preparing A Beverage

TWO CAPSULES (E. G. CAPPUCCINO)

Make sure the rinsing tool is not inside. Insert the first capsule in the capsule holder. Insert it back into the machine. Close the locking handle.
Preparing A Beverage

After finishing the preparation, the temperature selection button and the volume display light blink for up to 8 seconds. During that time do not open the locking handle!
Preparing A Beverage

Open the locking handle. Pullout the capsule holder. Remove the used capsule. Put the used capsule in the dustbin.
Preparing A Beverage

Insert the second capsule in the capsule holder. Insert it back into the machine. Close the locking handle.
Preparing A Beverage

Use the control ring to set the volume in accordance with the number of bars shown on the capsule or select the desired volume to your own taste.
Preparing A Beverage

After finishing the preparation, the temperature selection button and the volume display light blink for up to 8 seconds. During that time do not open the locking handle!
Preparing A Beverage

When the indicator light is steady green open the locking handle. Remove the cup from the drip tray.
Preparing A Beverage

Pullout the capsule holder. Remove the used capsule. Put the used capsule in the dustbin.
Preparing A Beverage

Rinse both sidesof the capsule holder with fresh drinking water. Dry the capsule holder. Insert it back into the machine. Enjoy your beverage!
Preparing A Beverage

CLEANING

Rinse and clean the water tank. Use a clean food-safe brush and washing-up liquid as needed. Afterwards refill with fresh drinking water and insert it into the machine.
The water tank is not dishwasher safe!
Cleaning

Rinse the drip tray and the rinsing tool with fresh drinking water. Clean the drip tray with a clean food-safe brush. Alternatively wash the drip tray in the dishwasher.
Cleaning

Clean both sidesof the capsule holder with washing-up liquid and fresh drinking water. Alternatively wash in the dishwasher. Dry it afterwards. Clean the head of the machine around the injector with a clean soft damp cloth.
Cleaning

Open the locking handle. Put the rinsing tool into the capsule holder. Insert the capsule holder into the machine. Close the locking handle. Remove the drip tray.
Place a large empty container underneath the coffee outlet.
Cleaning

Use the control ring and select level 7 on the volume display (highest bar). Press the start/stop button. The machine starts rinsing.
Cleaning

Empty and clean the container. Warning: Hot water! Handle with care!
Cleaning

Open the locking handle. Pullout the capsule holder.
Remove the rinsing tool. Keep it in a safe place for later cleaning or descaling. If any, remove the water from the water tank.

Switch off the machine. Unplug the power plug! Clean the machine with a soft damp cloth. Dry it afterwards with a soft dry cloth.
Cleaning

DESCALING AT LEAST EVERY 3–4 MONTHS

Use NESCAFÉ® Dolce Gusto® liquid descaler. To order, go on the NESCAFÉ® Dolce Gusto® website.

Do not use vinegar for descaling!

Avoid contact of the descaling liquid with any part of the machine.

Do not unplug the machine during descaling!

If the orange descaling indicator light turn son, or the beverage comes outs lower than usual (even in droplets), or if it is cooler than usual, the machine has to be descaled.

If any, remove the water from the water tank. Mix 0.5 liter of fresh drinking water with the descaler in a measuring cup. Pour the descaling solution into the water tank and insert the water tank into the machine.

Open the locking handle. Put the rinsing tool into the capsule holder. Insert the capsule holder into the machine. Close the locking handle. Place a large empty container underneath the coffee outlet.
Descaling

To enter the descaling mode, select XL and turn the control ring four times clockwise until the descaling LED starts blinking.

Press the start/stop button. The machine starts descaling. The volume display bar moves from the top down to the 4th level. The machine descales with hot water in start-stop operation. The machine stops descaling once the water tank is empty.

To allow a better descaling efficiency, the machine is on hold approximately 2minutes.The volume display bar moves down until it disappears.

The volume display bar flashes (4th level).
Descaling

Empty and clean the container. Rinse and clean the water tank. Use a clean food-safe brush and washing-up liquid as needed. Refill the water tank with fresh drinking water and insert it into the machine. Place the container underneath the beverage outlet.
Descaling

Press the start/stop button. The machine rinses continuously with hot water. The volume display bar moves down until it disappears. The machine stops rinsing once the water tank is empty.
Descaling

The descaling indicator turns off, the temperature selection blinks and turns steady red once the machine is ready to use.

Remove the container. Empty and clean the container. Pull out the capsule holder. Remove the rinsing tool. Keep it in a safe place for later cleaning or descaling. Rinse both sides of the capsule holder with fresh drinking water.
Reinsert the capsule holder.

Clean the machine with a soft damp cloth. Dry it afterwards with a soft dry cloth.
Descaling

TROUBLESHOOTING

ORANGE DESCALING INDICATOR LIGHT TURNS ON

The orange descaling indicator light turn son.
Troubleshooting

This means that the machine needs to be descaled. To do so, please follow the descaling instructions. See 9. “DESCALING AT LEAST EVERY 3–4MONTHS”.
Troubleshooting

NO LIQUID COMES OUT – NO WATER?

The beverage preparation stops part way during the delivery or does not start at all. The volume display flashes at the current level. No liquid comes out: The water tank may be empty.
Troubleshooting

Check if the water tank contains enough fresh drinking water. If not, refill with fresh drinking water and press the start/stop button to continue the preparation. In case there is still no liquid coming out check 10.3 “NO LIQUID COMES OUT – CAPSULE BLOCKED?”.
Troubleshooting

NO LIQUID COMES OUT – CAPSULE BLOCKED?

No liquid comes out: The capsule may be blocked and under pressure.
Troubleshooting

Always keep the machine upright! To stop the preparation, press the start/stop button again. Do not unplug the machine!
Troubleshooting

Do not drink the coffee! Open the locking handle. The machine releases pressure. Remove the capsule holder.
Put the used capsule in the dustbin.
Troubleshooting

Try to operate the machine without capsule. If the water flows, it show that the issue was with the capsule. Just use a different capsule. If not, follow with 10.4 “NO LIQUID COMES OUT -INJECTOR BLOCKED?”.
Troubleshooting

NO LIQUID COMES OUT – INJECTOR BLOCKED?

No liquid comes out: The injector may be blocked and under pressure.
Troubleshooting

Ensure the drip tray is empty. Take out the cleaning needle. Keep the needle out of reach of children!
Troubleshooting

Remove the capsule holder. Open the locking handle. Clean the injector with the cleaning needle. Follow instructions in 9.”DESCALING AT LEAST EVERY 3–4 MONTHS”.
Troubleshooting

VARIOUS

The machine cannot be switched on.
Troubleshooting

Check if the power plug is correctly plugged into a mains power socket. If yes, check your electricity supply.
Troubleshooting

If the machine still cannot be switched on, call the Krups hotline. For the hotline numbers see last page.
Troubleshooting

The beverage is splashing out of the coffee outlet.
Troubleshooting

Press the start/stop button to stop the preparation. Pull out the capsule holder. Put the used capsule in the dustbin.
Troubleshooting

Clean the capsule holder. Insert a new capsule in the capsule holder and insert it back into machine.
Troubleshooting

If the beverage comes outs lower than usual (even in droplets),or if it is cooler than usual the machine has to be descaled.
Troubleshooting

To do so, please follow the descaling instructions. “DESCALING AT LEAST EVERY 3–4MONTHS”.
Troubleshooting

The temperature selection button blinks fast.
Troubleshooting

Check if capsule is blocked,
“NO LIQUID COMES OUT – CAPSULE BLOCKED?” .
Unplug the power plug and wait 20minutes. Afterwards, insert the power plug into the mains power socket and switch the machine on.
Troubleshooting