NESCAFE Neo KRUPS Coffee Machine Instructions

June 13, 2024
NESCAFE

NESCAFE Neo KRUPS Coffee Machine Instructions
NESCAFE Neo KRUPS Coffee Machine

Safety precautions

Read all instructions and keep these safety instructions. Any type of misuse of the appliance may result in a potential injury.

In case of any inappropriate use or failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee may not apply.

The guarantee does not cover appliances that do not work or do not work properly because they have not been maintained and/or descaled.

INTENDED USE

  • This appliance is intended to be used in household only. It is not intended to be used in following applications, and the guarantee will not apply for:
    • staff kitchen areas in shops, offices and other working environments;
    • farm houses;
    • by clients in hotels, motels and other residential type environments;
    • bed and breakfast type environments;
  • Your appliance is intended for domestic use inside the home only at an altitude below 3000 m.

ELECTRICAL POWER SUPPLY

  • Connect the appliance to a mains power socket with an earth connection only. Mains voltage must be the same as the details on the rating plate. The use of incorrect connection will negate the guarantee and may be hazardous.
  • To protect against fire, electric shock and injury to persons do not immerse the power cord, plugs or the appliance in water or other liquid. Avoid spillage on the plug. Never touch the power cord with wet hands. Do not overfill the water tank.
  • In case of an emergency remove the plug from the mains power socket immediately.
  • To disconnect, remove the plug from the mains power socket. Do not unplug by pulling the cord.
  • Do not let the cord hang over the edge of a table or counter, or touch hot surfaces or sharp edges. Do not allow the cord to dangle (risk of tripping up).
  • Do not operate any appliance with a damaged cord or plug. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Do not operate any appliance that malfunctions or has been damaged in any manner. Unplug cord immediately. Return the damaged appliance to the nearest authorised service facility designated by the NESCAFE® Dolce Gusto® Neo hotline.
  • If the mains power socket does not match the plug on the appliance, have the plug replaced with a suitable type by aftersales service centres designated by the NESCAFÉ Dolce Gusto® Neo hotline.

CONDITIONS OF USE

  • Always use the appliance on a flat, stable, heat resistant surface away from sources of heat or water splashes.

  • Do not use the appliance without the drip tray and drip grid, except when a very tall mug is used.

  • Never turn the machine upside down.

  • The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

  • Do not place on or near a hot gas or electric burner, or in a heated oven.

  • Do not put fingers under the outlet during beverage preparation.

  • Do not turn off the appliance during the descaling process. At the end of the descaling cycle (steady Green light), rinse the water tank and clean the appliance to avoid any residual descaling agent.

  • If away for prolonged periods, on holiday, etc. the appliance must be unplugged, emptied and cleaned. Rinse before reuse. Operate the rinse cycle before re-using your appliance.

  • Do not put your fingers inside the brewing unit and do not remove the pods by hand. In case of need, use a spoon or other non-sharp tools to remove the pod.

  • For health reasons, always fill the water tank with fresh drinking water.

  • Empty and clean the drip tray and the pod bin on a daily basis.

  • The heating element surface is subject to residual heat after use and plastic .
    housings may feel warm to touch several minutes upon use

  • The appliance shall not be placed in a cabinet when in use

  • Always empty the water tank, drip tray and pod bin if you need to move the machine! Never transport the machine if there is water in water tank.

  • Hot water dispensed from the machine must not be used for infant formula preparation.

  • This appliance is a multi-beverage dispenser, preparing drinks from Roast & Ground coffee, soluble coffee, milk, cacao and plant-based beverages (oat milk, coco milk or almond milk). Clean the appliance according to the cleaning procedure.

CHILDREN

  • Keep the appliance and its cord out of reach of children aged less than 8 years. Children shall not play with the appliance.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
  • This appliance is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Persons who have a limited or no understanding of the operation and use of this appliance must first read and fully understand the contents of the user manual, and where appropriate seek additional guidance on its operation and use from the person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised by an adult.
  • Children should not use the appliance as a toy.

MAINTENANCE

  • Unplug from the mains power socket before cleaning. Allow to cool before putting on or taking off parts, before cleaning the appliance. Never immerse the appliance in any fluid. Never clean the appliance with running water. Never use detergents to clean the appliance. Clean the appliance only using soft sponges/brushes. The water tank should be cleaned with a clean food- safe brush.
  • Do not dismantle appliance and do not put anything into openings. Any operation other than normal use, cleaning and care must be undertaken by after-sales service centres designated by the NESCAFÉ Dolce Gusto® Neo hotline.
  • To reduce the risk of fire or electric shock, do not remove the external housing parts. No user serviceable parts inside. Repair should be done by authorized service personnel only!
  • For additional guidance on how to use the appliance, refer to the user manual on
    www.dolcegusto.com or call the NESCAFÉ Dolce Gusto® Neo hotline number.

RECYCLING

  • Packaging is made of recyclable materials. Contact your local council/ authority for further information on recycling programs. Your appliance contains valuable materials which can be recovered or recycled.

EUROPEAN MARKETS ONLY: Think of the environment!

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point or at an approved service centre, where it will be disposed of properly. European Directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE), stipulates that used household appliances must not be disposed of in normal unsorted municipal waste. Old appliances must be collected separately to optimise the sorting and recycling of their parts and to reduce the impact on human health and the environment.

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