signotec Virtual Comport Driver Instruction Manual
- June 13, 2024
- signotec
Table of Contents
Virtual Comport Driver
Instruction Manual
signotec Virtual Comport Driver
Legal notice
All rights reserved. This document and the components it describes are
products copyrighted by signotec GmbH based in Ratingen, Germany. Reproduction
of this documentation, in part or in whole, is subject to prior written
approval from signotec GmbH. All hardware and software names used are trade
names and/or trademarks of their respective manufacturers/owners. Subject to
change without notice.
© signotec GmbH 2000-2022
List of changes
| Version | Date | Person responsible | Status/Note |
|---|---|---|---|
| 1.0.0 | 2-Dec-14 | Ferenc Hiker | Creation of the documentation |
| 1.0.1 | 6-Jul-16 | Ferenc Hiker | Enhancement to the supported operating systems |
and signature devices.
1.0.2| 18-Oct-16| Ferenc Hiker| Legal notice Added
1.0.3| 27-Jul-22| Ferenc Hiker| Requirements adapted
Requirements
In order to install the Virtual Comport Driver, you require local
administrator rights.
The driver runs on the following operating systems and supports both 32-bit
and 64-bit versions.
| Operating system | 32-bit | 64-bit |
|---|---|---|
| Windows XP | Not supported | Not supported |
| Windows Vista | Not supported | Not supported |
| Windows 7 | Not supported | Not supported |
| Windows 8 | Not supported | Not supported |
| Windows 10 | Supported | Supported |
| Windows 11 | Not supported | Supported |
The Sigma, Omega, Alpha, Gamma, Delta and Zeta signature devices are supported
(USB HID/WinUSB version).
IMPORTANT
A virtual COM port can be created for one signature device per computer. If
multiple devices are connected, the one that is found first is used.
Installation
IMPORTANT
An update installation of the demo version to the licensed version is
currently not possible. Please uninstall the demo version first.
Please note that you must use different installation files, depending on
whether you have a 32-bit or 64-bit operating system. First of all, please
find out which operating system you are using. For a 32-bit system start the
signotec_Virtual_Comport_Driver_X.X.X_32Bit.exe file and for a 64-bit system,
start the signotec_Virtual_Comport_Driver_X.X.X_64Bit.exe file.
If User Account Control (UAC) is activated, the following message appears.
Click Yes to confirm. The language selection dialog box for the setup appears
next to allow you to select either English or German. Select a language and
then click OK. After you have selected the setup language, the installation is
prepared and a Welcome screen appears. Please click Next >. The license
agreement then appears. Please read it carefully and confirm by selecting the
‘I accept the terms in the license agreement’ option. Once you have done this,
please click Next >. Finally, all you need to do is start the installation. To
do this, click Install. Click Install again to confirm the Windows security
message. You can also choose to activate the Always trust software from
“signotec GmbH” option if you intend to install further signotec GmbH device
software and you no longer want this message to be displayed. Click Finish to
complete the installation. 2.1. Silent installation
A silent installation allows you to install the Virtual Comport Driver without
displaying any dialog boxes. This means that no additional user interaction is
necessary; all you need to do is confirm the Windows security message. To
perform a silent installation, start the command prompt. Switch to the
directory that holds the setup file.
Now enter the following command to carry out the installation. The elements
highlighted in orange need to be adapted according to your own system and
setup.
Path\signotec_Virtual_Comport_Driver_X.X.X_XXBit.exe /s /v”/qn” Example:
2.2. Silent uninstall
A silent uninstall allows you to uninstall the Virtual Comport Driver without
displaying any dialog boxes. This means that no additional user interaction is
necessary. To perform a silent uninstall, start the command prompt. Switch to
the directory that holds the setup file.
Now enter the following command to carry out the uninstall. The elements
highlighted in orange need to be adapted according to your own system and
setup.
Path\signotec_Virtual_Comport_Driver_X.X.X_XXBit.exe /s /x /v”/qn” Example:
Configuration
If your signature device was not connected during the installation, please
connect it to your computer now so that you can create the virtual COM port
for the device.
Now open the Device Manager, look under Ports (COM & LPT) and find the
signature device with the entry signotec Virtual Comport Pad Driver and the
assigned port, in this case COM3. If you uninstall the Virtual Comport Driver,
the device will be listed again under Human Interface Devices with the entry
HID-compliant vendor-defined device.
Changing the COM port
To change the COM port assigned for the device, please right-click the
respective entry in the Device Manager and select Properties. Select the Port
Settings tab in the Properties window and then click Advanced…. In the
Advanced Settings, you can now select a new COM port under COM Port Number.
Click OK to confirm the change. Also click OK to close the Properties window
that is still open.
IMPORTANT
When selecting a new COM port, please make sure that you chose a port that
is free. Ports that are already being used are listed with the text (already
occupied). The device is now displayed with the newly assigned COM port.
However, you still need to deactivate and reactivate the device once so that
it can be found by our applications. To do this, right-click the respective
entry again in the Device
Manger and select Disable. A warning will be displayed when you try to disable
the device. Please click Yes to confirm this warning message. The device will
then be displayed as disabled in the Device Manager. Now enable the device
again by right-clicking the respective entry once more in the Device Manger,
however, please select Enable this time. The device is active again and you
can close the Device Manager.
Version: 1.0.3
Date: 27.07.2022
© signotec GmbH
www.signotec.de
Tel.: (+49-2102) 53575 10
E-mail:[email protected]