VICTORY UC500 Professional Under Cabinet Range Hood User Manual

VICTORY UC500 Professional Under Cabinet Range Hood

Product Information

• Product Name: Professional Under Cabinet Range Hood
• Model Name: UC500
• Available Sizes: 30, 36
• Manufacturer: VICTORY range hoods
• Website: www.victoryrangehoods.com
• Revision: 202208035

Important Safety Notice

• Please read all instructions before installing and operating this appliance to ensure safety.
• For any emergencies related to the product, contact your local emergency service immediately.
• The manufacturer and/or distributor/reseller decline responsibility for failure to follow installation, maintenance, and usage instructions provided in this manual.
• The manufacturer and/or distributor/reseller are not responsible for any injuries or damages caused by negligence or improper maintenance of the unit.
• The manufacturer and/or distributor/reseller will not be held liable for any damages to personal property, real estate, or bodily injuries caused directly or indirectly by the range hood.

Electrical Requirements

• It is important to observe all governing codes and ordinances when installing the range hood.
• Ensure compliance with the latest edition of Code, ANSI/NFPA 70 or CSA Standards C22. 1-94, Canadian Electrical Code, Part 1 and C22. 2 No. 0-M91, as well as local codes and ordinances.
• A qualified electrician should determine the adequacy of the ground path if a separate ground wire is used.
• A 120-Volt, 60 Hz, AC-only, fused electrical supply is required on a separate 15-amp circuit.
• Do not ground the range hood to a gas pipe. Consult a qualified electrician if unsure about proper grounding.
• Do not have a fuse in the neutral or ground circuit.
• Save this Installation Guide for the electrical inspector’s use.
• The range hood should be connected with copper wire/plug only and directly to the fused disconnect (or circuit breaker) box through flexible armored or non-metallic sheathed copper cable.
• A U.L.- or C.S.A.-listed strain relief must be provided at each end of the power supply cable.
• Copies of the standards listed can be obtained from the National Fire Protection Association and CSA International.

Product Usage Instructions

1. Before using the range hood, make sure to read and understand all safety instructions provided in the user manual.
2. Ensure that the range hood is properly installed according to the installation guide. If unsure, consult a professional installer.
3. Use the range hood for residential purposes only.
4. When using the range hood, ensure that the oils are heated slowly on low or medium settings to avoid potential hazards.
5. Regularly clean and maintain the range hood according to the
   maintenance instructions provided in the user manual to ensure proper functioning and safety.
   Note: For more detailed information on installation, maintenance, and suitable use of the product, please refer to the complete user manual provided with the range hood.

IMPORTANT SAFETY NOTICE

Read all instructions before installing and operating this appliance

• The installation in this manual is intended for qualified installers, service technicians or persons with similar qualified background. Installation and electrical wiring must be done by qualified professionals and in accordance with all applicable codes and standards, including fire-rated construction.
• DO NOT attempt to install this appliance yourself. Injury could result from installing the unit due to lack of appropriate electrical and technical background.
• Range hood may have very sharp edges; please wear protective gloves if it is necessary to remove any parts for installing, cleaning or servicing.
• Activating any switch ON before completing installation may cause ignition or an explosion.
• Due to the size and weight of this range hood, two-person installation is recommended.

To reduce the risk of fire, electric shock, or injury to persons:

• For general ductilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
• The combustion air flow needed for safe operation of fuel-burning equipment may be affected by this unit’s operation. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
• Before servicing or cleaning unit, switch power OFF at service panel and lock service panel to preduct power from being switched ON accidentally.
• Clean grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly, make sure to duct air outside. DO NOT duct exhaust into spaces between walls, crawl spaces, ceiling, attics and/ or garages.
• Ducted fans MUST always be ducted to the outdoors.
• Use only metal ductwork and this unit MUST be grounded.
• Sufficient air is needed for proper combustion and exhausting of gases through the duct to preduct back drafting.
• When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden utilities.
• All electrical wiring must be properly installed, insulated and grounded.
• Old duct work should be cleaned or replaced if necessary to avoid the possibility of a grease fire.
• Check all joints on duct work to insure proper connection and all joints should be properly taped.
• Use this unit only in the manner intended by the manufacturer. If you have questions, contact the vendor.

To reduce the risk of a stove top grease fire:

• Keep all fans, spacers, filters, grease tunnels, oil containers and grease-laden surfaces clean. Grease should not be allowed to accumulate on fan, baffle, spaces, filter, grease tunnel and oil container.
• Always turn range hood ON when cooking at high heat or when cooking foods that produce flames.
• Use high settings on cooking range only when necessary.
• Never leave surface units unattended at high settings. Boil overs cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
• Clean ductilating fan frequently.
• Always use appropriate cookware and utensils size.
• Always use cookware appropriate for the size of the surface element.

To reduce the risk of injury to persons in the educt of a stove top grease fire:

• Smother flames with a close-fitting lid, cookie sheet, or metal tray, then turn OFF the burner. Be careful to PREDuct BURNS. Never pick up a pan that has flames—you may be burned. Keep flammable and/ or combustible material away from flames. If the flames DO NOT go out immediately, EVACUATE and CALL the FIRE DEPARTMENT or dial your local emergency service immediately.
• DO NOT use WATER, including wet dishcloths or towels — it will result in a violent steam explosion
• Use an extinguisher ONLY if:
  • You know you have a Class A, B, C extinguisher, and you already know how to operate it.
  • The fire is small and contained in the area where it has started.
  • The fire department is on the way.
  • You can fight the fire while having access to a safe exit.

To reduce the risk of injury to persons in the educt of a gas leaks:

• Extinguish any open flame.
• DO NOT turn on the range hood fan or any type of ductilator.
• DO NOT turn on the lights or any type of appliance.
• Open all doors and windows to disperse the gas. If you still smell gas, call the gas company and fire department or dial your local emergency service immediately.
  Your safety and the safety of others is very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING

• This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others. All safety messages will follow the safety alert symbol and the word “WARNING”.
• The manufacturer and/or distributor/reseller declines all responsibility in the educt of failure to observe the instructions given here for installation, maintenance and suitable use of the product.
• The manufacturer and/or distributor/reseller further declines all responsibility for injury due to negligence and the warranty of the unit automatically expires due to improper maintenance.
• The manufacturer and/or distributor/reseller will not be held responsible for any damages to personal property or real estate or any bodily injuries whether caused directly or indirectly by the range hood.

ELECTRICAL REQUIREMENTS

IMPORTANT: Observe all governing codes and ordinances.

• It is the customer’s responsibility:
  • To contact a qualified electrician
  • To assure that the electrical installation is adequate and in conformance with National Electrical Code, ANSI/NFPA 70 — latest edition*, or CSA Standards C22. 1-94, Canadian Electrical Code, Part 1 and C22. 2 No. 0-M91 – latest edition** and all local codes and ordinances.
• If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.
• A 120-Volt, 60 Hz, AC-only, fused electrical supply is required on a separate 15-amp circuit.
• DO NOT ground to a gas pipe.
• Check with a qualified electrician if you are not sure that the range hood is properly grounded.
• DO NOT have a fuse in the neutral or ground circuit.

IMPORTANT: Save this Installation Guide for electrical inspector’s use.

• The range hood must be connected with copper wire/plug only.
• The range hood should be connected directly to the fused disconnect (or circuit breaker) box through flexible armored or non-metallic sheathed copper cable. A U.L. – or C.S.A. – listed strain relief must be provided at each end of the power supply cable.
• Wire sizes (copper wire only) and connections must conform with the rating of the appliance as specified on the model/serial rating label. Wire sizes must conform to the requirements of the National Electrical Code ANSI/NFPA 70 — latest edition*, or CSA Standards C22. 1-94, Canadian Electrical Code Part 1 and C22. 2 No. 0-M91 – latest edition** and all local codes and ordinances. A U.L. – or C.S.A. – listed conduit connector must be provided at each end of the power supply cable (at the range hood and at the junction box).
• Copies of the standards listed may be obtained from:
  • National Fire Protection Association
  • Batterymarch Park
  • Quincy, Massachusetts 02269
  • CSA International
  • 8501 East Pleasant Valley Road
  • Cleveland, Ohio 44131-5575

VENTING REQUIREMENTS

• Duct system must terminate to the outside (roof or side wall).
• DO NOT terminate the duct system in an attic or other enclosed area.
• DO NOT use 4” (10.2 cm) laundry-type wall caps.
• Use metal/aluminum duct only. Rigid metal/aluminum vent is recommended.
• DO NOT use plastic duct.
• Always keep the duct clean to ensure proper airflow.
• Calculate the following figures before installation:
  1. Distance from the floor to the ceiling.
  2. Distance from countertop/stove to range hood (recommend* 24” to 30”).
  3. Height of hood and duct cover.

For the most efficient & quiet operation:

• A distance of 24” to 30” is recommended* between stove top and the bottom of range hood.
• It is recommended that the range hood be vented vertically through the roof through 6” or bigger round metal/aluminum duct work.
• The size of the duct should be uniform.
• Use no more than three 90° elbows.
• Make sure there is a minimum of 24” (61 cm) of straight duct between the elbows if more than one elbow is used.
• DO NOT install two elbows together.
• The length of duct system and number of elbows should be kept to a minimum to provide efficient performance.
• The duct system must have a damper. If roof or wall cap has a damper, DO NOT use damper (if supplied) on top of the range hood.
• Use aluminum foil tape to seal all joints in the duct system. Use caulking to seal exterior wall or roof opening around the cap. USE 6” ROUND ROOF OR RECTANGULAR WALL VENT CAP.

IMPORTANT:

• Use a rectangular to circular transition to connect range hood to ducting system.
• A minimum of a 6” round duct (standard for this range hood) must be used to maintain maximum airflow efficiency.
• Always use rigid type metal/aluminum ducts if available to maximize airflow when connecting to provided duct.
• Please use Duct Run Calculation below to compute total available duct run when using elbows, transitionsand caps.
• ALWAYS, when possible, reduce the number or transitions and turns in the duct run. If a reducer is used, install a long reducer instead of a pancake reducer. Reducing the duct size will restrict airflow and decrease efficiency.
• If turns or transitions are required: Install as far away from opening and as far apart, between 2, as possible.
• Minimum mount height between stove top to hood bottom should be no less than 24-inch*.
• Maximum mount height between stove top to hood bottom should be no higher than 30-inch*.
• It is important to install the hood at the proper mounting height. Hoods mounted too low could result in heat damage and fire hazard; while hoods mounted too high will be hard to reach and will loose its performance and efficiency.
• If available, also refer to stove top manufacturer’s height clearance requirements and recommended hood mounting height above range.

Minimum Duct Size:

• Round – 6”. Use Aluminimum foil tape to properly seal.

CALCULATING DUCT SYSTEM LENGTH

To calculate the length of the duct system you require, subtract the equivalent feet for each “Duct piece” (Table Below) used in the system from the “Recommended maximum run” (Table Below). The longest duct run that is acceptable (if completely straight) is 50 feet. The number of duct pieces (elbow, transition, etc.) installed in your duct run will determine the maximum length the duct run can be. Please refer to the example below:
Duct Run Calcuation example:

• One roof cap, two 90º elbows, and one 45º elbow used: 7ft + 9ft + 9ft + 5ft = 30ft used.
• The above duct pieces used are equivalent to 30ft of a straight duct run. Subtract 30ft from the allowable 50ft. The remaining distance of 20ft is the longest that the straight ducting (in addition to the vent pieces) can be.

Duct Run Calculation:|
---|---
Recommended maximum r| un
6” round duct| 50 ft
 |
Duct piece deduction|
Each 90º elbow used| 9  ft
Each 45º elbow used| 5 ft
Each round to rectangle transition used| 7  ft
Side wall cap with damper| 7 ft
Roof cap| 7  ft

SPECIFICATIONS

/ 5.3 Sone

(64 dB )

Motor Type| Double Motor
Power Connection Type| Hard-Wired
Control Type| Electronic Controll Panel with Back light
Filtration Type| Stainless Steel Baffle Filters
Illumination| 2  x 35W halogen / 2 x 5W LED, GU10, 120V
Venting Size| Top or Back, 9 ¾” x 3 ⅛” Rectangular Exhaust
Warranty| 1  YEAR ( parts warranty  )

REQUIRED TOOLS

PARTS SUPPLIED

NOTE:
Where necessary, additional screws will be needed for installation and added support, but is not included. Please review contents before installation.

DIMENSIONS

PREPARATION

BEFORE INSTALLING THE RANGE HOOD, CHECK FOR PHYSICAL DAMAGES. THIS RANGE HOODS COMES WITH A WIRE AND PLUG. TEST THE HOOD BEFORE INSTALLATION.
If there is a grinding noise coming from the motor, DO NOT INSTALL IT, contact us as soon as possible.

Advanced Preparations:

1. Read the entire installation guide and users manual thoroughly, understand instructions and warnings.
2. Be familiar with the controls of the range hood.
3. Place the range hood on a flat, stable surface. Connect the range hood to a designated standard outlet (please refer the product label for the suitable voltage of this unit) and verify no debris has entered the duct openings, then turn on the range hood.
4. Place all supplied parts and required hardware on a flat, stable surface and verify the existence of all supplied parts.
5. Carefully remove the white/blue plastic protective coat from the chimney covers and range hood if any.

Preparations:
NOTE: To avoid damage to your hood, preduct debris from entering the duct opening.

1. Determine and mark the center line on the ceiling where the range hood will be installed. Make sure there is proper clearance within the ceiling or wall for exhaust duct.
2. Due to the weight and size of this unit, please make sure that the support system or framework being used is stable and secure in the ceiling.
3. Put a thick, protective covering over counter top, cook top or range to protect from damage or dirt. Remove any hazardous objects around the area when installing.
4. Mark the locations of the support mounting bracket holes, vent cutout (if used) and power supply cable cutout on the ceiling. Use drill and saber saw or keyhole saw to cut openings for power supply cable and duct.
5. Use caulking to seal exterior wall or roof openings.
6. Disconnect main electrical supply, prepare and run electrical wiring through ceiling. Leave approximately 12” of electrical cord hanging from the ceiling. Do not restore power until wiring is completed.
7. Disconnect power cord, remove the stainless steel baffle filter and grease tunnel.
8. Set aside the stainless steel baffle filters and grease tunnel until the range hood is properly installed.

ROUGH-IN

1. Measure the distance between the stove top and the bottom of range hood. A distance of 24” to 30” is recommended*.
   Due to different ceiling height configurations, recommended height may not be applicable.

2. Use a flathead screwdriver to insert into slot opening of the top exhaust vent panels. Pry and lift out panel from range hood, and remove completely. Repeat for the second panel. IMPORTANT: DO NOT PUSH panels into the range hood, as it may cause damage to the blower.
   Fasten the Exhaust Connector using M4-4mm Big Head screws, and ensure it is (c) installed with the damper (flap) opens up to the front of the range hood (the hinge is to the back of the range hood).

3. Ensure you have ⅞” space from wall to your cut out to accommodate the size of connector for ducting.

INSTALLATION

• Lift and insert the range hood underneathe the cabinet. Ensure the wiring passes through the opening created below the cabinet.
• Secure with 4 woodscrews from the inner side of the range hood.
  CAUTION: Make certain the range hood is secure before releasing!

Connect the range hood’s electrical wiring and check the fan motor and lights are functioning. Be alert of any electrical hazards and refer to the product label for the suitable voltage of this unit.

• *Distance from wall to transition circumference edge for 6” – Ø Transition will be 1”.
• Use aluminum foil tape to make all joints secure and air tight.

• Use 6” round steel pipe to connect the exhaust on the hood to the ductwork above. Use aluminum foil tape to make all joints secure and air tight.
• Ensure the cylinder duct passes through, leading to the roof cut out for exhaust connecting duct.

INSTALLATION OF FILTERS

VENTING METHODS

• This range hood is factory set for venting through the roof or wall.
• Duct work can terminate either through the roof or wall. To vent through a wall, a 90° elbow is needed.

IMPORTANT:

1. NEVER exhaust air or terminate duct work into spaces between walls, crawl spaces, ceiling, attics or garages. All exhaust must be vented to the outside.
2. Use metal/aluminum duct work only.
3. Fasten all connections with sheet metal screws and tape all joints with certified Aluminum Tape.
4. Use caulking to seal exterior wall or roof opening around the cap.
5. Colder climates require wrapping insulation around the ducts and optional blowers.
6. The system must have a Backdraft Damper.

BACK VENT OPTION

• Use a flathead screwdriver to insert into slot opening of the back exhaust vent panels. Pry and lift out panel from range hood, and remove completely. Repeat for the second panel. IMPORTANT: DO NOT PUSH panels into the range hood, as it may cause damage to the blower.
• Ensure when you fasten the exhaust connector at the back of the range hood that the damper (flap) hinge is at the top (refer to pre-install for screws and assembly).
  NOTE: Remove damper (flap) if you will be using a roof or wall cap that already has a built-in damper included.

RANGE HOOD OPERATIONS

Control Panel Layout and Button Configurations:
Always turn fans ON a couple of minutes before cooking to establish air flow and allow fans to run for a few minutes after cooking for cleaner air in the kitchen. The Quiet Speed Button (On/Off) button must be pressed before a Speed Control button can be activated.
NOTE: The Light On/Off switch is independent from all Fan buttons, and will not be affected by the Fan On/Off/Timer button.

Turn On/Off/ Fans:

• Press the FAN On/Off/Timer button to illuminate all speed selection buttons. Select the “Quiet”, Low, Medium, or High selection buttons for desired fan speed. Once a button is pressed, the button selected will continue to illuminate. You may select different speeds at any time cancelling your previous selection.
• Press the FAN On/Off/Timer button twice to turn off the power.

Activate 3-Minute Timer Mode for Fans:

• Press the FAN On/Off/Timer button to illuminate all speed selection buttons. Select the “Quiet” speed, Low Speed, Medium Speed, or High Speed buttons to select the desired fan speed. Once a button is pressed, the button selected will continue to illuminate. You may select different speeds at any time.
• To activate the 3 minute timer mode, press the FAN On/Off/Timer button, again and the illuminated buttons will blink indicating that the fans will turn off in 3 minutes.
• Press the FAN On/Off/Timer button once to turn off the power and cancel timer mode.

Turn On/Off Lights:
Press the Light Switch button to power on/off the lights.
CAUTION: DO NOT touch the lights until switched OFF and cooled.

WIRING DIAGRAM

TROUBLESHOOTING

1. If the range hood or lights do not operate after installation:

   • Check if the range hood has been plugged in, make sure that all power has been turned back ON, fused not blown and all electrical wiring are properly connected.
   • Swap out light assembly to working ones to determine whether it is caused by defective bulbs. See Replacing the light bulbs page.

2. The range hood vibrates when the blower is on:

   • The range hood might not have been secured properly on to the ceiling or wall.
   • The impeller may be out of balance.

3. The blower or fan seems weak:
   Duct is too small. Range hood WILL NOT function efficiently with insufficient duct size. For example: Connecting this hood to 4” or 5” duct will reduce the suction and create extra noise and vibrations. Check if duct is clogged or if damper unit is not installed correctly or opening properly. A tight mesh on a side wall cap unit might also cause restriction to the air flow.

4. The lights work but the blower is not spinning at all, is stuck or is rattling.
   The blower might be jammed or scraping the bottom due to shipping damage. Please contact us immediately.

5. The hood is not venting out properly: • Make sure the distance between the stove top and the bottom of the hood is within 24” and 30” in distance. Due to different ceiling height configurations, recommended height may not be applicable.

   • Reduce the number of elbows and length of duct work. Check if all joints are properly connected, sealed, and taped.
   • Make sure the power is on high speed for heavy cooking.
   • The duct size must be 6”, or larger. Please make sure there are NO reducers or plenums in the duct work.
   • Refer to Duct Venting in the Venting Methods page for illustrative examples.

DO’S AND DON’TS FOR DUCT VENTING

• Avoid the use of sharp elbows. Use 45 degrees instead, if possible.
• DO NOT use REDUCERS. Keep the size of the duct the same, as per the manual. A reducer will reduce the CFM of the hood and increase the noise.
• DO NOT use plenum boxes. Boxes create turbulence and make the hood inefficient. Use a smooth elbow to guide the air outdoors.

USE AND CARE INFORMATION

Operations:

• Read and understand all instructions and warnings in this manual before operating the appliance. Save these instructions for future reference.
• Always leave safety grills and filters in place. Without these components, operating blowers could catch on to hair, fingers and loose clothing.
• NEVER dispose cigarette ashes, ignitable substances, or any foreign objects into blowers.
• NEVER leave cooking unattended. When frying, oil in the pan can easily overheat and catch fire. The risk of self combustion is higher when the oil has been used several times.
• NEVER cook on “open” flames under the range hood. Check deep-fryers during use: Superheated oil may be flammable.

Cleaning:

• The saturation of greasy residue in the blower and filters may cause increased inflammability. Keep unit clean and free of grease and residue build-up at all times to prevent possible fires.
• Filters must be cleaned periodically and free from accumulation of cooking residue. Old and worn filters must be replaced immediately.
• DO NOT operate blowers when filters are removed. Never disassemble parts to clean without proper instructions. Disassembly is recommended to be performed by qualified personnel only. Read and understand all instructions and warnings in this manual before proceeding.

MAINTENANCE

SAFETY WARNING
Never put your hand into area housing the fan while the fan is operating! For optimal operation, clean range hood and all baffle/spacer/filter/grease tunnel/oil container regularly. Regular care will help preserve the appearance of the range hood.

Cleaning Exterior surfaces:

• Clean periodically with hot soapy water and clean cotton cloth. Do not use corrosive or abrasive detergent (e.g. Comet Power Scruv®, EZ-Off® oven cleaner), or steel wool/scoring pads, which will scratch and damage the stainless steel surface. For heavier oil use liquid degrease such as “Forumla 409®” or “Fantastic®” brand cleaner.
• If the hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the stainless steel cleaner. CAUTION: Do not leave on too long as this may cause damage to the hood finish. Use a soft towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use a dry soft towel to dry the hood.
• After cleaning, you may use non abrasive stainless steel polish such as 3M® or ZEP®, to polish and buff out the stainless luster and grain. Always scrub lightly, a with clean cotton cloth, and with the grain.
• DO NOT allow deposits to accumulate or remain on the hood.
• DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and cause rusting.
• DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel for extended periods. Many of these compounds contain chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a clean cloth.

Cleaning Stainless Steel Filters:
IMPORTANT: Drain oil from grease tunnel and filters before oil and residue overflow!

• The stainless steel filters are intended to filter out residue and grease from cooking. It need not be replaced on a regular basis, but are required to be kept clean.
• Filters should be cleaned after every 30 hours of use.
• Stainless steel filters are dishwasher safe. Spray “Formula 409®” or equivalent degreasing detergent and leave to soak if very dirty. Dry the filters and re-install before using the hood. Replacing Filters:
• Should filters wear out due to age and prolonged use, please contact Victory Range Hoods to order replacement filters.

BULB REPLACEMENT

Replacing the light bulb:

• Make sure the range hood is unplugged or turn OFF breaker.
• Make sure the lights are cool to touch, before carefully removing the old light fixture and replace it with the new one.

1. Use a thin laminate card (like a business card, or plastic palette knife to prevent scratches on the metal finish) and insert in between the switch panel and LED bulb housing. Work your way around
2. until the light housing pops out.

3. Twist the connector cap off, and
4. dislodge from electrical tether. LED Bulb is model: GU10. Contact Victory Range Hood and place an order, or you may purchase at your nearest hardware store.

5. Push in the inner ring tabs to release outer ring.

6. Lift and remove outer ring. Remove inner ring from bulb. Replace GU10 bulb.

To re-assemble, simply reverse the steps (6) to (2). To re-install, (7) press the bulb housing carefully and firmly into the recess, until you hear a positive snap.
*Observe all safety precautions before you proceed to turn ON breaker and range hood to test for operation.

WARRANTY

TO OBTAIN SERVICE UNDER WARRANTY:

• You must present proof of original purchase date.
• Please provide an original dated proof of purchase (sales receipt / invoice) in order to obtain service under warranty.

One Year Parts Warranty:
For one year from the date of original purchase, Victory Range Hoods will provide free of charge, non-consumable replacement parts or components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below, Victory Range Hoods will replace any part of its products that prove defective by reason of improper workmanship or materials. Replacement parts or products will be provided by Victory Range Hoods on an exchange basis, and will be either new or refurbished to be functionally equivalent to new.

Who is Covered:
This warranty is extended to the original purchaser for products purchased for ordinary home use.

This Warranty Will Be Voided When:
Product is damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, modification, or failure to follow installation instructions. When product is used commercially or other than its intended purpose. Damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than Victory Range Hoods. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly or has been sold as second-hand.

What is Not Covered:

• Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish, and wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products. Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation. Damage of product caused by accident, fire, floods or acts of God. The manufacturer and/or distributor/reseller is not liable for, and does not cover under warranty, any loss of properties or any costs associated with removing, servicing, installing, or determining the source of problems with this product.
• This warranty is valid in Canada and the United States of America. It is non-transferable and applies only to the original purchaser and does not extend to subsequent owners of this product. Any applicable implied warranties, including the warranty of merchantability, are limited in duration to a period of express warranty as provided herein beginning with the date of original purchase and, no warranties, whether expressed or implied, shall apply to this product thereafter.
• To obtain warranty service, you may contact Victory Range Hoods. Please confirm the terms of Victory Range Hood’s policies prior to contacting us. Typically, you must include product identification information, such as the model number/name with a detailed description of the problem you are experiencing. You must also include proof of the date of original purchase as evidence that the product is within the applicable warranty period, and that it is a genuine range hood from Victory Range Hoods.

DISCLAIMER

• Carefully inspect all items for damages before accepting delivery. note any damages on the freight bill or express receipt. request name and signature of the carrier’s agent and keep a copy to support your claim. Upon acceptance of items, owner assumes responsibility for its safe arrival. Report damages to the carrier and file a claim immediately. Failure to do so may result in the denial of your claim. The carrier will furnish you with necessary forms for filing a claim.
• Damages on any returns or exchanges caused during transit are not covered under our warranty (the customer must insure the return with the shipping company). If your range hood is damaged in transit, please contact us within 14 days of receiving your new order to report the damages. Victory Range
• Hoods will, to the best of its ability, file a damage claim and investigate the matter.
• Please inspect contents of package(s) carefully upon receiving! We must be notified of any damages and/or missing parts within fourteen (14) days upon your receipt of the package(s). Claims will not be accepted after fourteen (14) days. NOTE: Items are thoroughly tested and carefully packed in our facility before shipping.
• Products must be returned in good working condition with ALL original parts and documentation packed in all original cartons, fillers and shipping cartons. A restocking fee of 10% will be charged for all approved return(s). Exchanges or returns will not be accepted if the unit has been installed, and may be rejected if parts are missing.
• Make sure to inspect the hood for damages and defects before installation. Appearance flaws of the hood found after installation and not affecting hood performance are not covered under our warranty for returns or exchanges. Service visits are not covered under warranty and will carry a service charge.

CONTACT US

• If you require assistance, please contact Victory Range Hoods. Please have your order number and model of the range hood ready. You must have this information in order to receive a response to your request.
• If you need replacement parts, we recommend using only genuine parts. Our accessories and parts are engineered and designed specifically for VICTORY range hoods. Each part is rigorously tested assuring the utmost in durability and reliability, providing a factory match, factory-installed appearance and functionality tailored to each individual range hood model.
  • 583 Nicola Avenue, Port Coquitam, BC, Canada
  • Toll Free: 1-800-394-4020
  • info@victoryrangehoods.com

References

• High quality range hoods sold & shipped by VICTORY — Victory Range Hoods

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