Tenda A23 Wi-Fi 6 Range Extender Installation Guide
- June 13, 2024
- Tenda
Table of Contents
**Tenda A23 Wi-Fi 6 Range Extender
**
Please read this guide before you start with the quick setup upon the first
use.
This guide instructs how to install and connect the device. For more
information, such as the description of symbols displayed on relevant
materials, visit www.tendacn.com or scan the Product
Documents QR code of this guide.
Appearance
Solid green: Extended successfully. Proper position or too close to the
router
Solid yellow: Extended successfully. Fair position. Move the extender
closer to the router
Solid red: Ex1ended successfully. The extender is too far away from the
router
Blinking red slowly: Startup Completed. Not extended or failed to extend
Blinking green fast: Extending by WPS button
Power on the extender
Plug the extender into a power outlet near the router, and wait until the LED indicator of the extender blinks red slowly.
Connect to the internet
Method 1: Set up the extender by web UI
Setup by smartphone
- Connect the smartphone to the WiFi network of the extender: Tenda _ EXT and when the web UI of the extender is displayed automatically, tap Start Now.
Tips
If the above page does not appear, start a web browser, and access re.tenda.cn
in the address bar to manually log into the web Ul. lf the web UI still does
not appear, refer to Q1 in FAQ.
-
Set Login Password, and tap Next.
-
Choose the WiFi network to be extended and enter its WiFi password, and then tap OK.
Tips
To use the same password for the upstream device and extender, tick Same as the superior WiFi password.
-
Change the WiFi name and WiFi password of the extender as required, and tap Next.
Tips
To use the same password for the upstream device and extender, tick Same as the superior WiFi password. -
Read the extension message, and tap Extend.
Wait a moment until the extension finishes. Now you can connect to the WiFi network you set.
Setup by computer
- Connect your laptop to the WiFi network of the extender: Tenda _ EXT, or use an Ethernet cable to connect the computer to the Ethernet port of the extender.
- Enter the re.tenda.cn in the address bar to access the web UI of the extender. Click Start Now.
- Follow the onscreen instructions to complete the setup.
Tips
If the web UI still does not appear, refer to Q1 in FAQ.
Method 2: Set up the extender by WPS button
Tips
This method is applicable for the router having a WPS button or supporting
Tenda Wi-Fi + Mesh technology.
- Press the WPS button on the router to enable its WPS function.
- Within 2 minutes, press the WPS button on the extender, and its LED indicator blinks green fast. When the LED indicator lights solid green, the setup is successful.
Relocate the extender
- Refer to the following relocation tips to locate the extender to obtain a better performance.
- Place the extender between the router and the WiFi dead zone (the location you choose must be within the coverage of the router).
- Keep your extender away from electronics with strong interference, such as microwave ovens, induction cookers, and refrigerators.
- Place the extender in a high position with few obstacles.
- Observe the LED indicator of the extender to ensure the extender is located in the proper position.
- Solid green: Proper position.
- Solid yellow: Fair position. Move the extender closer to the router.
- Solid red: Poor position. Move the extender closer to the router.
Connect to the extender
FAQ
Q1. I cannot log in to the web UI of the extender. What should I do?”
A 1. Try the following solutions: Before extension: – If you are using a
wireless client, such as a smartphone: • Ensure that your smartphone has
connected to the WiFi network of the extender: Tenda_EXT. • Ensure that the
Mobile Data (if any) function is disabled. – If you are using a wired device,
such as a computer, ensure that your computer is set to Obtain an IP address
automatically and Obtain DNS server address automatically. – Reset the
extender, and then log in again. After extension: – If you are using a
wireless client, such as a smartphone, ensure that your smartphone has
connected to the WiFi network of the extender: The WiFi name is the same as
the upstream router by default unless you have customized the extender WiFi
name. When the WiFi name of the extender is the same as the upstream router,
stand nearby the extender and connect to its WiFi network (the extender should
not be too close to the router). – If you are using a wired device, such as a
computer, ensure that your computer is set to Obtain an IP address
automatically and Obtain DNS server address automatically.
Q2. How to reset the extender?
A2. When the extender completes startup, press the RESET button using a
needle-like item (such as a pin) for about 1 to 3 seconds. When the LED
indicator blinks yellow fast, the extender is reset successfully.
Q3. My extender cannot find the WiFi network of my router. What should I do?
A3. Try the following solutions: – Ensure that your smartphone can detect the
WiFi network of your router. – Change the channel of your router, and try
again. – Change the encryption type of the router to WPA-PSK or WPA2-PSK.
WPA3-SAE and try again.
Q4. I cannot find the WiFi name of the extender after extending network
successfully (the LED Indicator Is solid green). What should I do?
A4. The possible reason is that you did not customize the extender WiFi name
when extending the network. In this case, the WiFi name of the extender is the
same as the upstream router after the extension is successful.
Get support and services
Scan the Product Documents QR code to get related documents for more information.
Tips
The specific product model can be found on the label of the device.
Product Documents (such as datasheet and user guide)
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization
or to the retailer when he buys a new electrical or electronic equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures.
Operations in the 5.15-5.25GHz band are restricted to indoor use only.
This equipment should be installed and operated with a minimum distance 20cm
between the device and your body.
The mains plug is used as disconnect device, the disconnect device shall
remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. (2) To
avoid unnecessary radiation interference, it is recommended to use a shielded
RJ45cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: https://www.tendacn.com/download/list-9.html
Operating Frequency:
2.4 GHz: EU/2412-2472 MHz
5 GHz: EU/5150-5250 MHz
Software Version: V1.0.1.X
EIRP Power (Max.):
2.4 GHz: < 20dBm
5 GHz: < 23dBm
For EU/EFT A, this product can be used in the following countries:
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device is for indoor usage only.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. (2) To
avoid unnecessary radiation interference, it is recommended to use a shielded
RJ45 cable.
Safety Precautions
Before performing an operation, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, the installation and maintenance personnel need to understand the basic safety precautions to be taken.
- Do not use the device in a place where wireless devices are not allowed.
- Do not use this apparatus near water.
- Clean only with dry cloth.
- Do not block any ventilation openings, such as newspapers, table-cloth, curtains.
- To avoid electrical shocks, do not insert any object into the ventilation openings.
- Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus that produce heat.
- Unplug this device during lightning storms or when unused for long periods of time.
- If there is no power button on the device, then the mains plug is used as the disconnect device, which shall remain readily operable.
- Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way, for example, power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the device, the device has been exposed to rain or moisture, does not work normally, or has been dropped.
- Operating environment: Temperature: 0°C- +40°C; Humidity: (10%-90%) RH, non-condensing; Storage environment: Temperature: -40°C- +70°C; Humidity: (5%-90%) RH, non-condensing.
- Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing.
- Warning: To reduce the risk of electric shock, do not remove cover as there are no user-serviceable parts inside. Refer servicing to qualified personnel.
Customer Support
Technical Support
Shenzhen Tenda Technology Co., Ltd.
Floor6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen,
China. 518052
Website: www.tendacn.com
E-mail: support@tenda.com.cn
Copyright
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co.,
Ltd. Other brand and product names mentioned herein are trademarks or
registered trademarks of their respective holders. Specifications are subject
to change without notice.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>