LG F-12085V4W Washing Machine User Manual
- June 13, 2024
- LG
Table of Contents
LG F-12085V4W Washing Machine
Product Information
- Product Name: Washing Machine
- Models: F-12085V4W, FV1285S4W, F-1208V4W, FV1285S4V, F2V5PYP**, FV5S90W2, FV1209S5WA
- Manufacturer: LG
- Revision: MFL71521411 Rev.11_060623
Table of Contents:
- Important Safety Instructions
- Installation
- Operation
- Smart Functions
- Maintenance
- Troubleshooting
Important Safety Instructions
- Read all instructions before use.
- Follow the provided safety guidelines to prevent risks and damage.
- Pay attention to the warning and caution symbols throughout the manual.
- Basic precautions should be followed to reduce the risk of explosion, fire, electric shock, injury, or scalding.
Installation:
- Refer to the parts and specifications section for a detailed view of the washing machine.
- The front view includes the control panel, detergent dispenser drawer, drum, door, cover cap, drain pump filter, drain plug, and adjustable feet.
- The rear view includes the power plug, transit bolts, and drain hose.
- The installation process is explained with diagrams and instructions.
Parts and Specifications
- The washing machine comes with various accessories such as a cold water inlet hose, spanner, caps for covering transit bolt holes, anti-slip sheets, elbow bracket for securing drain hose, and tie strap. – Note that the availability of these accessories may vary depending on the model purchased.
Product Usage Instructions
- Before beginning installation, carefully read the entire manual for proper guidance.
- Follow the safety instructions provided to avoid any risks or damage during operation.
- Use the table of contents to navigate through different sections of the manual.
- For installation, refer to the front and rear views of the washing machine and identify the different parts.
- Ensure all necessary accessories are available for installation.
- Follow the step-by-step instructions provided for installation, including connecting the power plug, removing transit bolts, and securing the drain hose.
- Once the installation is complete, refer to the operation section for instructions on how to use the washing machine effectively.
- Explore the smart functions section to learn about additional features and how to utilize them using the LG ThinQ Application and Smart Diagnosis.
- Regular maintenance is essential for optimal performance. Follow the provided instructions for cleaning after every wash and periodic cleaning of the appliance. 10. In case of any issues or troubleshooting needs, refer to the troubleshooting section before calling for service. Please note that this response is based on the given text-extract from the user manual. For more detailed instructions and specific information, it is recommended to refer to the complete user manual provided by the manufacturer.
OWNER’S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions carefully. This will
simplify installation and ensure that the product is installed correctly and
safely. Leave these instructions near the product after installation for
future reference.
EN ENGLISH F-12085V4W FV1285S4W F-1208V4W FV1285S4V F2V5PYP** FV5S90W2
FV1209S5WA
MFL71521411 Rev.11_060623
www.lg.com Copyright © 2019-2023 LG Electronics Inc. All Rights Reserved
IMPORTANT SAFETY INSTRUCTIONS
EN
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the appliance. The guidelines are
separated into WARNING’ andCAUTION’ as described below.
Safety Messages
This symbol is displayed to indicate matters and operations that can cause
risk. Read the part with this symbol carefully and follow the instructions in
order to avoid risk.
WARNING This indicates that the failure to follow the instructions can cause
serious injury or death.
CAUTION This indicates that the failure to follow the instructions can cause
the minor injury or damage to the product.
WARNING
WARNING To reduce the risk of explosion, fire, death, electric shock, injury
or scalding to persons when using this product, follow basic precautions,
including the following:
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EN
Technical Safety
· This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
· Children of less than 3 years should be kept away unless continuously
supervised.
· If the power cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
· Ventilation openings must not be obstructed by a carpet.
· This appliance is intended to be used in household only.
· Use a new hose or hose-set supplied with the appliance. Reusing old hoses
can cause a water leak and subsequent property damage.
· The water pressure must be between 50 kPa and 800 kPa.
· The maximum capacity in some cycles for dry clothes to be washed is:
FV5S90W2 FV1209S5WA
9 kg
F-12085V4W FV1285S4W FV1285S4V
8.5 kg
F-1208V4W F2V5PYP**
8 kg
· The recommended maximum capacity for each washing programme may differ. To get good wash results, please refer to Programme Table in OPERATION chapter for further details.
Installation
Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
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EN
· This appliance should only be transported by two or more people holding the
appliance securely.
· Do not install the appliance in a damp and dusty place. Do not install or
store the appliance in any outdoor area, or any area that is subject to
weathering conditions such as direct sunlight, wind, or rain or temperatures
below freezing.
· Tighten the drain hose to avoid separation. · If the power cord is damaged
or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre. · Do not
plug multiple socket outlets, an extension power cable or
adapter with this appliance. · This appliance must not be installed behind a
lockable door, a
sliding door or a door with a hinge on the opposite side to that of the
appliance, in such a way that a full opening of the appliance door is
restricted. · This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by providing a
path of least resistance for electric current. · This appliance is equipped
with a power cord having an equipment grounding conductor and a grounding
power plug. The power plug must be plugged into an appropriate socket outlet
that is installed and grounded in accordance with all local codes and
ordinances. · Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is properly
grounded. · Do not modify the power plug provided with the appliance. If it
does not fit the outlet, have a proper outlet installed by a qualified
electrician.
Operation · Do not attempt to separate any panels or disassemble the
appliance.
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· Do not apply any sharp objects to the control panel in order to operate the
appliance.
· Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless specifically
recommended in this Owner’s Manual. Use only authorized factory parts.
· Do not put animals, such as pets into the appliance. · Keep the area
underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc. · Do not
leave the appliance door open. Children may hang on the
door or crawl inside the appliance, causing damage or injury. · Use new hose
or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage. · Do not put in,
wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances (such as
waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents,
kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil,
acetone, alcohol, etc.). Improper use can cause fire or explosion. · Never
reach into the appliance while it is operating. Wait until the drum has
completely stopped. · In case of flood, disconnect the power plug and contact
the LG Electronics customer information centre. · Do not push down the door
excessively, when the appliance door is open. · Do not touch the door during a
high temperature programme. · Do not use flammable gas and combustible
substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the
appliance. · If the drain hose or inlet hose is frozen during winter, use it
only after thawing. · Keep all washing detergents, softener and bleach away
from children. · Do not touch the power plug or the appliance controls with
wet hands.
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· Do not bend the power cable excessively or place a heavy object on it.
· Do not wash rugs, mats, shoes or pet blankets, or any other items other than
clothes or sheets, in this machine.
· This appliance must only be used for domestic household purposes and should
not be used in mobile applications.
· If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area immediately.
Maintenance · Securely plug the power plug in the socket outlet after
completely
removing any moisture and dust. · Disconnect the appliance from the power
supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does not
disconnect this appliance from the power supply. · Do not spray water inside
or outside the appliance to clean it. · Never unplug the appliance by pulling
on the power cable. Always grip the power plug firmly and pull straight out
from the socket outlet.
Disposal · Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse. · Dispose of all packaging
materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause suffocation.
· Remove the door before disposing of or discarding this appliance to avoid
the danger of children or small animals getting trapped inside.
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INSTALLATION
EN
Parts and Specifications
NOTE · Appearance and specifications may change without notice to improve the quality of the appliance.
Front View
Rear View
a Control Panel b Detergent dispenser drawer c Drum d Door e Cover cap f Drain pump filter g Drain plug h Adjustable feet
a Power plug b Transit bolts c Drain hose
Accessories
- This feature may vary depending on the model purchased.
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a Cold water inlet hose b Spanner c Caps for covering transit bolt holes d Anti-slip sheets e Elbow bracket for securing drain hose f Tie strap*
Specifications
Model
Power Supply Product Weight
F-12085V4W FV1285S4W F-1208V4W FV1285S4V F2V5PYP** FV5S90W2 FV1209S5WA 220 –
240 V~, 50 Hz
60 kg
· No further backflow protection required for connection to the water inlet.
Dimension (mm)
W
600 mm
D
475 mm
D”
1015 mm
H
850 mm
D’
535 mm
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EN
Installation Place Requirements
Before installing the appliance, check the following information to make sure
that the appliance should be installed in a correct place.
5 mm
Installation Location
· Install the appliance on a flat hard floor. (Allowable slope under the
appliance: 1°)
· Never try to correct any unevenness in the floor with pieces of wood,
cardboard or similar materials under the appliance.
· If it is impossible to avoid positioning the appliance next to a gas cooker
or coal burning stove, an insulation (850 X 600 mm) covered with aluminum foil
on the side facing the cooker or stove must be inserted between the two
appliances.
· Ensure that when the appliance is installed, it is easily accessible for an
engineer in the event of a breakdown.
· With the appliance installed, adjust all four feet using the transit bolt
spanner provided to ensure the appliance is stable, and a clearance of
approximately 5 mm is left between the top of the appliance and the underside
of any worktop.
· To ensure sufficient clearance for water inlet hoses, drain hose and
airflow, allow minimum clearances of at least 20 mm at the sides and 100 mm
behind the appliance. Be sure to allow for wall, door, or floor moldings that
may increase the required clearances.
20 mm
20 mm
WARNING
· This appliance must only be used for domestic household purposes and should
not be used in mobile applications.
NOTE · If the appliance is installed on a raised platform,
it must be securely fastened in order to eliminate the risk of falling off.
Wooden Floors (Suspended Floors)
When installing the appliance on wooden floors, use rubber cups to prevent the
appliance from excessive vibration and unbalance. · To prevent vibration, we
recommend you to
place rubber cups a at least 15 mm thick of the each foot of the appliance,
secured to at least two floor beams with screws.
100 mm 10
EN
· If possible, install the appliance in one of the corners of the room, where
the floor is more stable.
· Fit the rubber cups to reduce vibration.
NOTE · You can purchase rubber cups (Part
No.4620ER4002B) from the LG Electronics service centre.
Ventilation
· Make sure that air circulation around the appliance should not be impeded by
carpets, rugs, etc.
Ambient Temperature
· Do not install the appliance in rooms where freezing temperatures may occur.
Frozen hoses may burst under pressure. The reliability of the electronic
control unit may be impaired at temperatures below freezing point.
· If the appliance is delivered in winter and temperatures are below freezing,
place the appliance at room temperature for a few hours before putting it into
operation.
· Connect the appliance to an earthed socket in accordance with current wiring
regulations.
· The appliance must be positioned so that the plug is easily accessible.
· Repairs to the appliance must only be carried out by the qualified
personnel. Repairs carried out by inexperienced persons may cause injury or
serious malfunctioning. Contact your LG Electronics service centre.
· Power outlet must be at least 1 meter of either side of the location of the
appliance.
WARNING
· The power plug must be plugged into an appropriate socket outlet that is
installed and grounded in accordance with all local codes and ordinances.
Unpacking the Appliance
Lifting the Appliance Off the Foam Base
- This feature may vary depending on the model purchased.
1 After removing the carton and shipping
material, lift the appliance off the foam base. Make sure the tub support a* comes off with the base and is not stuck to the bottom of the appliance.
2 If you must lay the appliance down to remove
the carton base b, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.
Electrical Connection
· Do not use an extension cord or double adapter.
· Always unplug the appliance and turn off the water inlet after use.
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Removing the Bolt Assemblies
1 Starting with the bottom two transit bolts a, use
the spanner (included) to fully loosen all transit bolts by turning them
counterclockwise.
Adjusting and Leveling the Feet
When installing the appliance, the appliance should be aligned and perfectly
level. If the appliance is not aligned and level properly, the appliance may
be damaged or may not operate properly.
1 Turn the adjustable feet as required if the floor
is uneven. · Do not insert pieces of wood etc. under the
feet. · Make sure that all four feet should be stable
and resting on the floor.
2 Remove the bolt assemblies by wiggling them
slightly while pulling them out.
3 Install the hole caps.
· Locate the hole caps b included in the accessory pack or attached on the
back.
2 Check if the appliance is perfectly level using a
spirit level a.
Leveling the Appliance
Checking the Leveling
When pushing down the edges of the top plate diagonally, the appliance should
not move up and down at all (check both directions). If the appliance rocks
when pushing the top plate of the appliance diagonally, adjust the feet again.
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3 Secure the adjusting feet with the lock nuts b
by turning counterclockwise against the bottom of the appliance.
3 Place the adhesive side a of the anti-slip
sheets on the floor.
· The most effective way is to install the antislip sheets under the front
feet. If it is difficult to place the sheets under the front feet of the
appliance, attach them under the rear feet.
4 Check if all lock nuts at the bottom of the
appliance are secured properly.
NOTE · Proper placement and leveling of the appliance
will ensure long, regular, and reliable operation. · The appliance must be
100% horizontal and
stand firmly in position. · It must not `Seesaw’ across corners under the
load. · Do not let the feet of the appliance get wet.
Failure to do so may cause vibration or noise.
4 Put the appliance on the anti-slip sheets.
· Do not attach the adhesive side a of anti-slip sheets to the feet of the
appliance.
NOTE · Additional anti-slip sheets are available at LG
Electronics service centre.
Using Anti-Slip Sheets
This feature may vary depending on the models purchased.
If you install the appliance on a slippery surface, it may move because of
excessive vibration. Incorrect leveling may cause malfunction through noise
and vibration. If this occurs, install the anti-slip sheets under the leveling
feet and adjust the level.
1 Clean the floor to attach the anti-slip sheets.
· Use a dry rag to remove and clean foreign objects and moisture. If moisture
remains, the anti-slip sheets may slip.
Connecting the Water Inlet Hose
Note for Connection
· Water pressure must be between 50 kPa and 800 kPa (0.58.0 kgf/cm²). If the
water pressure is more than 800 kPa, a decompression device should be
installed.
· Do not overtighten the water inlet hose to all valves.
· Periodically check the condition of the hose and replace the hose if
necessary.
2 Adjust the level after placing the appliance in
the installation area.
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EN
Checking the Rubber Seal on the Water Inlet Hose
Two rubber seals a are supplied with the water inlet hoses. They are used to
prevent water leaks. Make sure that the connection to taps should be
sufficiently tight.
NOTE
· Before connecting the inlet hose to the water tap, turn on the water tap to
flush out foreign substances (dirt, sand, sawdust, and etc.) in the water
lines. Let the water drain into a bucket, and check the water temperature.
Connecting Screw-Type Hose to Tap Without Thread
1 Loose the four fixing screws.
Upper connector
Rubber seal
Fixing screw
2 Remove the guide plate if the tap is too large to
fit the adapter. Guide plate
Connecting Hose to Water Tap
Screw – Type Hose to Tap with Thread Screw the hose connection to the water
supply, which has ¾” threaded union.
3 Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection. Tighten the four fixing screws.
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EN
4 Push the supply hose vertically upwards so
that the rubber seal within the hose can adhere completely to the tap and then
tighten it by screwing it to the right.
4 Pull the connector latch plate down, push the
supply hose onto the adapter, and release the connector latch plate. Make sure
the adapter locks into place.
Plate
Supply hose
Latch plate
Connecting One Touch Type Hose to Tap Without Thread
1 Unscrew the adapter ring plate and loose the
four fixing screws.
Ring plate
NOTE · After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign substances (dirt, sand,
sawdust, and etc.) in the water lines. Let the water drain into a bucket, and
check the water temperature.
Connecting Hose to the Appliance
Screw the water line to the water supply on the back of the appliance.
2 Remove the guide plate if the tap is too large to
fit the adapter. Guide plate
3 Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection. Tighten the four fixing screws
and the adapter ring plate.
NOTE
· After completing connection, if water leaks from the hose, repeat the same
steps. Use the most conventional type of tap for the water supply. If the tap
is square or too big, remove the guide plate before inserting the tap into the
adaptor.
· Make sure that the hose should not be kinked or trapped.
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EN
Installing the Drain Hose
For Model with Drain Pump
The drain hose should not be placed higher than 100 cm above the floor. Water
in the appliance may not drain or may drain slowly. · Securing the drain hose
correctly will protect the
floor from damage due to water leakage.
_DN
· If the drain hose is too long, do not force it back into the appliance. This
will cause abnormal noise.
· When installing the drain hose to a sink, secure it tightly with string.
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OPERATION
EN
Operation Overview
Using the Appliance
Before the first wash, select the Cotton wash programme and add a half amount
of the detergent. Start the appliance without laundry. This will remove
possible residues and water from the drum that may have been left during
manufacturing.
1 Sort laundry and load items.
· Sort laundry by fabric type, soil level, colour and load size as needed.
Open the door and load items into the appliance.
2 Add detergent or softener.
· Add the proper amount of detergent to the detergent dispenser drawer. If
desired, add bleach or fabric softener to the appropriate areas of the
dispenser.
3 Turn on the appliance.
· Press the Power button to turn on the appliance.
4 Choose the desired cycle.
· Press the cycle button repeatedly or turn the cycle selector knob until the
desired cycle is selected.
· Now select a wash temperature and spin speed. Pay attention to the care
labeling of your clothes.
5 Begin cycle.
· Press the Start/Pause button to begin the cycle. The appliance will agitate
briefly without water to measure the weight of the load. If the Start/Pause
button is not pressed within 15 minutes, the appliance will shut off and all
settings will be lost.
6 End of cycle.
· When the cycle is finished, a melody will sound. Immediately remove your
clothing from the appliance to reduce wrinkling. Check around the door seal
when removing the load for small items that may be caught in the seal.
Preparing the Wash Load
Sort laundry for best washing results, and then prepare laundry according to
the symbols on the care labels.
Sorting the Wash Load
· For best washing results, sort your clothes according to the symbol on the
care labels according to the type of fabric and washing temperature and wash
them with adapted spin speed.
· Always sort dark colours from pale colours and whites. Wash separately as
dye and lint transfer can occur causing discolouration of white and pale
garments. If possible, do not wash heavily soiled items with lightly soiled
ones.
NOTE · Soil (Heavy, Normal, Light): Separate clothes
according to amount of soil. The Intensive option is effective when washing
normally and heavily soiled laundry. · Colour (White, Lights, Darks): Separate
white fabrics from coloured fabrics. Wash new dark and colored garments
separately at first. · Lint (Lint producers, Collectors): Wash lint producers
and lint collectors separately.
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Checking the Clothes Care Label
Symbols on the care labels
The symbols tell you about the fabric content of your garment and how it
should be washed.
Symbol
Wash / Fabric type
· Normal Wash · Cotton, Mixed Fabrics
· Easy Care · Synthetic, Mixed Fabrics · Special Delicate Wash · Delicates ·
Hand Wash Only · Wool, Silk · Do not wash
· Close zippers, hooks and strings to make sure that these items do not snag
on other clothes.
· Pre-treat dirt and stains by brushing a small amount of detergent dissolved
water onto stains to help lift dirt.
· Check the folds of the flexible gasket (gray) and remove any small articles.
CAUTION
· Check if the laundry gets stuck between the door and the seal, otherwise the
laundry may get damaged while washing.
NOTE
· The dashes under the symbol give you information about the type of fabric
and the maximum allowance of mechanical stress.
· Remove items from the flexible gasket to prevent clothing and door seal damage.
Checking the Clothes before Loading
· Combine large and small items in a load. Load large items first.
· Large items should not be more than half of the total wash load. Do not wash
single items. This may cause an unbalanced load. Add one or two similar items.
· Check all pockets to make sure that they are empty. Items such as nails,
hair clips, matches, pens, coins and keys can damage both your appliance and
clothes.
· Wash delicates (stockings, underwired bras) in a wash net.
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Adding Detergents and Softeners
Detergent Dosage
· Detergent should be used according to the instruction of the detergent
manufacturer and selected according to type, colour, soiling of the fabric and
the washing temperature.
· If too many suds occur, reduce the detergent amount.
· If too much detergent is used, too many suds can occur and this will result
in poor washing results or cause heavy load to the motor.
· If you wish to use liquid detergent, follow the guidelines provided by the
detergent manufacturer.
· You can pour liquid detergent directly into the main detergent drawer if you
are starting the wash cycle immediately.
· Do not use liquid detergent if you are using Delay End function, or if you
have selected Pre Wash option, as the liquid may harden.
· Detergent usage may need to be adjusted for water temperature, water
hardness, size and soil level of the load. For best results, avoid
oversudsing.
· Refer to the label of the clothes, before choosing the detergent and water
temperature.
· Use only suitable detergents for the respective type of clothing:
– Liquid detergent is often designed for special applications, e.g. for
coloured fabric, wool, delicate or dark laundry.
– Powdered detergent is suitable for all types of fabric.
– For better washing results of white and pale garments, use powdered
detergent with bleach.
– Detergent is flushed from the dispenser at the beginning of the wash cycle.
NOTE · Do not let the detergent harden. Doing so may
lead to blockages, poor rinse performance or odour. · Full load: According to
manufacturer’s recommendation. · Part load: ¾ of the normal amount · Minimum
load: ½ of full load
Adding Detergent
· Detergent for main wash a only ~ J · Detergent for pre wash b and main wash
a ~
d # J
NOTE · Use the appropriate amount of detergent. Too
much detergent, bleach or softener may cause an overflow. · When selecting Pre
Wash, divide the dosage into for pre wash and for main wash.
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Adding Detergent Tablet
Detergent tablet is also available when washing laundry.
1 Open the door and put detergent tablets into
the drum.
· Do not leave the fabric softener in the detergent drawer for more than 2
days (Fabric softener may harden).
· Softener will automatically be added during the last rinse cycle.
· Do not open the drawer when water is being supplied.
· Solvents (e.g. benzene, etc.) must not be used.
NOTE · Do not pour fabric softener directly onto the
garments, as this may cause stains on your clothing.
2 Load the laundry into the drum and close the
door.
NOTE · Do not put tablets into the drawer.
Adding Water Softener
A water softener, such as anti-limescale can be used to cut down on the use of
detergent in areas with high water hardness level.
· First add detergent, and then the water softener. Dispense according to the
amount specified on the packaging.
Adding Fabric Softener
· Do not exceed the maximum fill line. Overfilling can cause early dispensing
of the fabric softener, which may stain clothes. Close the dispenser drawer
slowly.
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Control Panel
Control Panel Features
a Power Button · Press the Power button to turn on or off the appliance.
b Programme Knob · Programmes are available according to the laundry type. ·
The lamp will light up to indicate the selected programme.
c Start/Pause Button · This Start/Pause button is used to start the wash cycle
or pause the wash cycle. · If a temporary stop of the wash cycle is needed,
press the Start/Pause button.
d Extra Options and Functions · Extra options and functions are available for
better washing performance. Several options and functions can be customized. ·
To use the extra functions, press and hold the corresponding button for 3
seconds. The corresponding symbol lights up in the display. · In order to use
the Remote Start function, refer to SMART FUNCTIONS. · This allows you to
select an additional programmes and will light when selected. – q : When this
icon is illuminated, the beep sound is off simultaneously. – i : When this
icon is illuminated, the control panel is locked except for the power button.
– f : This icon is illuminated when the appliance is connected to WLAN
network.
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EN e Display
· The display shows the settings, estimated remaining time, options, and
status messages. When the appliance is turned on, the default settings in the
display will illuminate. – 18:88: When a programme is selected, the default
time for that programme is displayed. The default time can be changed
according to the selected option. – k : When the laundry is being washed, this
icon is illuminated. – l : When the laundry is being rinsed after completion
of washing programme, this icon is illuminated. – p : When the laundry is spun
to remove the water in the laundry, this icon is illuminated. – H : When this
icon is illuminated, the door cannot be opened.
f AI DD · AI DD M provides the desired washing. · M is activated when Cotton,
Mixed Fabric and Easy Care programmes are selected and operated when these
selected programmes are in operation.
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Programme Table
Washing Programme
Programme Description
Proper Temperature Max. Spin Speed
Cotton
Provides better performance by combining various drum motions.
Use for coloured fast garments (shirts, nightdresses, pajamas, etc.) and
normally soiled cotton load (underwear).
40 °C (Cold to 95 °C) Max. Load
Rating
1200 rpm
Programme Description
Proper Temperature Max. Spin Speed
Cotton+
Provides optimised washing performance for large amount of laundry with less
energy consumption.
Use for coloured fast garments (shirts, nightdresses, pajamas, etc.) and
normally soiled cotton load (underwear).
60 °C (Cold to 60 °C) Max. Load
Rating
1200 rpm
Programme Description
Proper Temperature Max. Spin Speed
Mixed Fabric
Enables various fabrics to be washed simultaneously.
Use for various kind of fabrics except special garments (silk/delicate, sports
wear, dark clothes, wool, duvet/curtains).
40 °C (Cold to 60 °C) Max. Load
4 kg
1200 rpm
Programme Description
Proper Temperature Max. Spin Speed
Easy Care
Suitable for casual shirts that do not need ironing after washing. Use for Polyamide, acrylic, polyester.
40 °C (Cold to 60 °C) Max. Load
4 kg
1200 rpm
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Programme Description
Proper Temperature Max. Spin Speed
Silent Wash
Provides less noise and vibration and saves money by using overnight
electricity.
Use for coloured fast garments (shirts, nightdresses, pajamas, etc.) and
lightly soiled white cotton (underwear).
40 °C (Cold to 60 °C) Max. Load
4 kg
1000 rpm
Programme Description Proper Temperature Max. Spin Speed
Programme Description
Proper Temperature Max. Spin Speed
Allergy Care Helps to remove allergens such as house mites, pollen and fur.
60 °C 1200 rpm
Max. Load
4 kg
Baby Steam Care
Helps to remove soild and protein stains and provide better rinse performance. Use for lightly soiled baby wear.
60 °C
Max. Load
4 kg
1000 rpm
Programme Description Proper Temperature Max. Spin Speed
Delicates Suitable for delicate clothes such as under wear, blouse, etc
20 °C (Cold to 40 °C) 800 rpm
Max. Load
1.5 kg
Programme Description
Proper Temperature Max. Spin Speed
Hand/Wool
For hand and machine washable delicate clothes such as washable wool, lingerie, dresses etc. (Use detergent for machine washable woolens).Use for Wool, Silk, hand washable clothes, delicate, easily damaged laundry.
30 °C (Cold to 40 °C) Max. Load
2 kg
800 rpm
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EN
Programme Description
Proper Temperature Max. Spin Speed
Sportswear
Suitable for special garments like sports and outdoor wear. Use for Coolmax, gore-tex, fleece and sympatex.
40 °C (Cold to 40 °C) Max. Load
2 kg
800 rpm
Programme Description Proper Temperature Max. Spin Speed
Quick 30 Provides fast washing time for small loads and lightly soiled clothes.
20 °C (Cold to 40 °C) Max. Load
2 kg
1200 rpm
Programme Description
Proper Temperature Max. Spin Speed
Duvet
For large items such as bed covers, pillows, sofa covers, etc. Use for cotton bedding except special garments (delicates, wool, silk, etc.) with filling: duvets, pillows, blankets, sofa covers with light filling.
Cold (Cold to 40 °C)
Max. Load
2.5 kg (1 down duvet)
1000 rpm
Programme Description
Tub Clean This is a special function to clean inside of your appliance.
Programme Description
Proper Temperature Max. Spin Speed
Download Cycle
The Download Cycle programme allows you to download new and special washing programs to your washing machine with a smartphone. The default program is on Rinse + Spin.
–
Max. Load
–
–
· Test accordance in conformity with IEC60456. For water efficiency labeling
program, select program “Cotton+,60 °C,1200 RPM” . “Cotton+,60 °C,1200 RPM” is
the recommended program designed to minimize water consumption for normally
soiled load at rated load capacity.(model: FV1285S4W/ FV1285S4V only for
Singapore)
· For energy efficiency labeling program. please select program”Cotton + 60 °C
- Spin 1200″,which is tested in accordance with IEC 60456.(model:FV1285S4W
/FV1209S5WA only for Malaysia)
· Set programme at ” Cotton+, 60 °C, 1200 RPM ” for test in accordance with IEC60456.(model: F-12085V4W / F-1208V4W / FV5S90W2)
NOTE · Select the proper wash temperature and spin speed for the desired programmes. · When washing, always pay attention to the care label of your clothes. · Actual maximum spin speed may vary depending on the model, programme, and load conditions.
25
Extra Options
Programme Cotton Cotton+
Mixed Fabric Easy Care Silent Wash
Allergy Care Baby Steam Care
Delicates Hand/Wool Sportswear
Quick 30 Duvet
Tub Clean Download Cycle
EN
Intensive #
# # # # # # # #
Rinse+ # # # # # # # # # # # #
Pre Wash # # # #
Delay End # # # # # # # # # # # #
Add Item # # # # # # # # # # # #
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Extra Options and Functions
You can use the extra options and functions to customize the programmes.
Intensive
You can use this option in order to wash normally and heavily soiled laundry.
1 Press the Power button. 2 Select a washing programme. 3 Press the Intensive
button. 4 Press the Start/Pause button.
Rinse l
You can select the number of this option by pressing the Rinse button. This
option is recommended for people with detergent allergies.
Rinse+ This option is used to add rinse once.
Delay End
You can set this function so that the appliance starts automatically and
finishes after a specified time interval.
1 Press the Power button.
2 Select a washing programme.
3 Press the Delay End button to set a required
time.
4 Press the Start/Pause button.
NOTE · The delay time is the time to the end of the
programme, not the start. The actual running time may vary due to water
temperature, wash load and other factors. · To cancel the function, the Power
button should be pressed. · Avoid using liquid detergent for this function.
Wi-Fi f
When WLAN is connected, the Wi-Fi icon on the control panel is lit.
Pre Wash
This option is recommended when washing the heavily soiled laundry.
1 Press the Power button.
2 Select a washing programme.
3 Press the Pre Wash button.
4 Press the Start/Pause button.
Add Item
You can use this option in order to add or remove the laundry after the
washing programme is started.
1 Press the Add Item button when the LED is
turned on.
2 Open the door after it unlocks itself. 3 Add or remove laundry. 4 Close the
door and press the Start/Pause
button.
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NOTE · For safety reasons, the door remains locked
when the water level or temperature inside of the drum is high. It is not
possible to add laundry at this time.
Temp.
You can use this option in order to select the wash and rinse temperature in
combination for the selected programme. Press this button until the desired
setting is lit. Cold tap water is used for all rinses. · Select the water
temperature suitable for
the type of load you are washing. Follow the garment fabric care labels for
best results.
Spin p
Spin speed level can be selected by pressing the Spin button repeatedly.
1 Press the Power button.
2 Select a washing programme.
3 Press the Spin button to select spin speed.
4 Press the Start/Pause button.
NOTE · When you select No (No), it will still rotate for a
short time to drain quickly.
Beep On/Off q
This function operates only when the appliance is in operation. · Press and
hold the Rinse+ and Pre Wash
button simultaneously for 3 seconds to set the this function.
NOTE · Once this function is set, the setting is
memorized even after the power is turned off. · If you want to turn the beeper
off, simply repeat
this process.
Child Lock i
Use this function to disable the controls. This function can prevent children
from changing cycles or operating the appliance.
Locking the Control Panel
1 Press and hold the Delay End and Add Item
button for 3 seconds.
2 A beeper will sound, and CL will appear on the
display. When the Child Lock is set, all buttons are locked except the Power
button.
NOTE · Turning off the power will not reset this function.
You must deactivate this function before you can access any other functions.
Unlocking the Control Panel Press and hold the Delay End and Add Item button
for 3 seconds.
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SMART FUNCTIONS
EN
Using LG ThinQ Application
Before Using LG ThinQ
1 Check the distance between the appliance and
the wireless router (WLAN network). · If the distance between the appliance
and
the wireless router is too far, the signal strength becomes weak. It may take
a long time to register or installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
· To verify the WLAN connection, check that Wi-Fi f icon on the control panel
is lit.
· The appliance supports 2.4 GHz WLAN networks only. To check your network
frequency, contact your internet service provider or refer to your wireless
router manual.
· LG ThinQ is not responsible for any network connection problems or any
faults, malfunctions, or errors caused by network connection.
· If the appliance is having trouble connecting to the WLAN network, it may be
too far from the router. Purchase a WLAN repeater (range extender) to improve
the WLAN signal strength.
· The WLAN connection may not connect or maybe interrupted because of the home
network environment.
· The network connection may not work properly depending on the Internet
service provider.
· The surrounding wireless environment can make the wireless network service
run slowly.
· The appliance cannot be registered due to problems with the wireless signal
transmission. Unplug the appliance and wait about a minute before trying
again.
· If the firewall on your wireless router is enabled, disable the firewall or
add an exception to it.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating
system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, you may fail to set up
the network. Please change it to other security protocols (WPA2 is
recommended.) and register the product again.
Installing LG ThinQ
Search for the LG ThinQ application from the Google Play Store or Apple App
Store on a smartphone. Follow instructions to download and install the
application.
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EN
Wi-Fi Function
Communicate with the appliance from a smartphone using the convenient smart
features.
Washer Cycle (Remote Start, Download Cycle)
Set or download any preferred cycle and operate by remote control.
Using the Appliance Remotely
Remote Start w Use a smartphone to control your appliance remotely. You can
also monitor your cycle operation so you know how much time is left in the
cycle.
Using this function
Tub Clean Coach
This function shows how many cycles remain before It is time to run the Tub
Clean cycle.
Energy Monitoring
Check the energy consumption of the recently used cycles and monthly average.
Smart Diagnosis
This function provides useful information for diagnosing and solving issues
with the appliance based on the pattern of use.
Settings
Various functions are available.
Push Alert
This function is to notify the status notification so that the user can
recognize the appliance status. The notifications are triggered even if the LG
SmartThinQ application is off.
NOTE · If you change your wireless router, internet
service provider, or password, delete the registered appliance from the LG
ThinQ application and register it again. · The application is subject to
change for appliance improvement purposes without notice to users. · Functions
may vary by model.
1 Press the Power button.
2 Put the laundry into the drum.
3 Press and hold Remote Start button for 3
seconds to enable this function.
4 Start a cycle from the LG ThinQ application on
your smartphone.
NOTE · Once this function is enabled, you can start
a cycle from the LG ThinQ smartphone application. If the cycle is not started,
the appliance will wait to start the cycle until it is turned off remotely
from the application or this function is disabled. · When this function is
turned on, the door is automatically locked.
Disabling this function
When this function is activated, press and hold Remote Start button for 3
seconds to disable this function. This function must be turned off, so that
the appliance can be used manually.
Download Cycle
Download a new and special cycle that is not included in the basic cycles on
the appliance. A variety of specialty cycles specific to the appliance can be
downloaded to the successfully registered appliances. Only one cycle can be
stored on the appliance at a time. Once cycle download is completed in the
appliance, the product keeps the downloaded cycle until a new cycle is
downloaded.
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Standby Power Consumption
Standby power consumption
0.5 W
Network standby power consumption 2.0 W
The period of time after which the power management function, or a similar function, switches the equipment automatically into standby and/or off mode and/or the condition providing networked standby
20 min.
Wireless LAN Module Specifications
Model
LCW-007
Frequency Range 2412 – 2472 MHz
Output Power(Max)
IEEE 802.11b: 17.59 dBm IEEE 802.11g: 17.39 dBm IEEE 802.11n(HT20): 16.64 dBm IEEE 802.11n(HT40): 17.05 dBm
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com. This
offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
· The feature may be subject to change without prior notice and may have a
different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can
transmit troubleshooting data to a smartphone using the LG ThinQ application.
· Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu. Follow the instructions provided in
the LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Press the Power button to turn on the
appliance. · Do not press any other buttons.
2 Place the mouthpiece of your smartphone close
to the c or d logo.
1M0 amxm.
1M0 amxm.
Smart Diagnosis
This feature is only available on models with the c or d logo. Use this
feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE’s
negligence, the service may not operate due to external factors such as, but
not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store
policy, or app unavailability.
3 Press and hold the Temp. button for 3 seconds
or longer while holding the smartphone mouthpiece to the logo until the data
transfer is complete. · Keep the smartphone in place until the data
transfer has finished. Time remaining for data transfer is displayed.
31
EN
4 4 After the data transfer is complete, the
diagnosis will be displayed in the application. NOTE · For best results, do
not move the smartphone
while the tones are being transmitted.
32
MAINTENANCE
EN
WARNING
· Unplug the appliance before cleaning to avoid the risk of electric shock.
Failure to follow this warning may result in serious injury, fire, electric
shock, or death.
· Never use harsh chemicals, abrasive cleaners, or solvents to clean the
appliance. They may damage the finish.
Cleaning After Every Wash
Care After Wash
· After the wash cycle is finished, wipe the door and door seal to remove any
moisture.
· Leave the door slightly open to dry the drum. · Wipe the appliance with a
dry cloth to remove
any moisture.
Cleaning the Exterior
Proper care of your appliance can extend the service life. Door Wash with a
damp cloth on the outside and inside and then dry with a soft cloth. Exterior
Immediately wipe off any spills. Wipe with a damp cloth.
WARNING
· Do not attempt to separate any panels or disassemble the appliance. Do not
apply any sharp objects to the control panel in order to operate the
appliance.
Cleaning the Interior
· Use a towel or soft cloth to wipe around the door opening and door glass.
· Always remove items from the appliance as soon as the cycle is complete.
Leaving damp items in the appliance can cause wrinkling, colour transfer, and
odour.
Cleaning the Appliance Periodically
Tub Clean
This function is used to clean inside of the appliance. A higher water level
is used in this programme at higher spin speed. Run this function once a month
(or more often if needed) to remove detergent buildup and other residue.
1 Remove any clothing or items from the
appliance and close the door.
2 Open the dispenser drawer and add
anti-limescale powder to the main wash compartment. · Put tablets into the
drum.
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3 Close the dispenser drawer slowly.
4 Turn on the power, and then select the
Tub Clean. · tcL will be displayed on the display.
5 Press the Start/Pause button to start.
6 After the programme is complete, leave the
door open to dry the door opening, gasket, and door glass.
CAUTION
· Leave the door open to dry inside of the appliance only if the children are
supervised at home.
Cleaning the Water Inlet Filter
Water inlet filter collects lime or any small objects that may be in water
supplied to the appliance. If the water is very hard or contains traces of
limescale, the filter on the water inlet may be clogged.
1 Turn off the water tap and unscrew the water
inlet hose.
NOTE · Turn off the supply tap to the appliance if the
appliance is to be left for a certain period of time (e.g. holiday),
especially if there is no floor drain (gully) in the immediate vicinity. · 1E
will be displayed on the control panel when the water is not entering the
detergent drawer.
Cleaning the Drain Pump Filter
The drain filter collects threads and small objects left in the laundry. Check
regularly that the filter is clean to ensure smooth running of your appliance.
Allow the water to cool before cleaning the drain pump filter. Open the door
in an emergency or perform a emergency evacuation.
1 Unplug the appliance.
2 Open the cover cap and pull out the hose.
3 Unscrew the drain plug a , and then drain the
water. Slowly unscrew the drain pump filter b to drain the water and remove
small objects.
2 Clean the filter using a medium bristle tooth
brush.
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4 After cleaning the drain pump filter, take the
drain pump filter out and insert the drain plug.
5 Close the cover cap.
CAUTION
· Be careful when draining, as the water may be hot.
· Run the drum cleaning programme once a month (or more often, as needed) to
remove excess detergent and other debris.
2 Remove the build-up of detergent and softener.
· Rinse the drawer and the components of the drawer with warm water to remove
the buildup from detergent and softener. Use only water to clean the dispenser
drawer. Dry the drawer and the components of the drawer with a soft cloth or
towel.
3 To clean the drawer opening, use a cloth or
small, non-metal brush to clean the recess.
· Remove all residue from the upper and lower parts of the recess.
Cleaning the Dispenser Drawer
Detergent and fabric softener may build up in the dispenser drawer. Remove the
drawer and the components of the drawer in the drawer and check for build-up
of detergents or softeners once or twice a month.
1 Remove the detergent dispenser drawer by
pulling the drawer straight out until the drawer stops.
· Remove the drawer while pressing the disengage button.
4 Wipe any moisture off the recess with a soft
cloth or towel.
5 Re-assemble the components of the drawer to
the proper compartments and insert the drawer.
35
TROUBLESHOOTING
EN
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect
and diagnose problems at an early stage. If the appliance does not function
properly or does not function at all, check the following tables before
calling to LG Electronics service centre.
Error Messages
Symptoms 1E INLET ERROR
OE WATER OUTLET ERROR UE UNBALANCE ERROR
dE dE1 dEz dE4 DOOR ERROR
Possible Cause & Solution
Water supply is not adequate in that location. Water does not enter appliance
or it enters slowly. · Check another tap in the house.
Water supply tap is not completely open. Water does not enter the appliance or
it enters slowly. · Open fully tap.
Water supply hose(s) are kinked. · Straighten hose or reinstall the water
inlet hose
The filter of the supply hose(s) are clogged. · Check and clean the filter of
the inlet hose.
Drain hose is kinked or clogged. Water in the appliance does not drain or
drains slowly. · Clean and straighten the drain hose.
The drain filter is clogged. · Check and clean the drain filter.
The appliance has a system which detects and corrects the unbalance of the
appliance. · The laundry may be too wet at the end of the cycle, rearrange the
load to
allow proper spinning. Close the door and press Start/Pause button. It may
take a few moments before the appliance begins to spin. The door must be
locked before spin can be achieved.
Load is too small. This system may stop spinning or even interrupt the spin
cycle altogether if individual heavy articles (e.g. bath mat, bath robe, etc.)
are loaded. · Add 1 or 2 similar items or smaller articles of laundry to help
balance the
load. Close the door and press Start/Pause button. It may take a few moments
before the appliance begins to spin. The door must be locked before spin can
be achieved.
Door sensor malfunctions. · Please call LG Electronics service centre. You can
find your local LG
Electronics service centre phone number in the warranty card.
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Symptoms tE CONTROL ERROR LE MOTOR LOCKED ERROR FE OVERFLOW ERROR
PE PRESSURE SENSOR ERROR
vs VIBRATION SENSOR ERROR FF FROZEN FAILURE
AE WATER LEAKAGE PF POWER FAILURE
Possible Cause & Solution This is a control error. · Unplug the power plug and
call for service. Over load in motor · Let the appliance wait for 30 minutes
until the motor is cooled down and
then, restart the cycle. Water overfills due to the faulty water valve. ·
Close the water tap. · Unplug the power plug. · Call for service. Water level
sensor malfunctions. · Close the water tap. · Unplug the power plug. · Call
for service. Vibration sensor malfunctions. · Call for service.
Is supply/drain hose or drain pump frozen? · Supply warm water into the drum
in order to unfreeze the drain hose and
the drain pump. Cover the supply hose with wet and warm towel. Water leaks. ·
Call for service. The appliance experienced a power failure. · Restart the
cycle.
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Noises You Might Hear
Symptoms Rattling and clanking noise Thumping sound
Vibrating noise
Possible Cause & Solution
Foreign objects, such as keys, coins, or safety pins may be in the drum. ·
Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Heavy wash loads may produce a thumping sound. This is usually normal. · If
the sound continues, the appliance is probably out of balance. Stop and
redistribute the wash load.
Wash load may be out of balance. · Pause the cycle and redistribute the load
after the door unlocks.
Package materials are not removed. · Remove package materials.
Wash load may be unevenly distributed in the drum. · Pause the cycle and
redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor. · See the
Leveling the Appliance to adjust the leveling of the appliance.
Floor not rigid enough. · Check if the floor is sold and does not flex. See
the Installation Place
Requirements to select the proper location.
Operation
Symptoms Water is leaking.
Appliance does not operate.
Possible Cause & Solution
House drain pipes are clogged. · Unclog the drain pipe. Contact plumber if
necessary.
Leakage is caused by improper installation of drain hose or clogged drain
hose. · Clean and straighten the drain hose. Check and clean the drain filter
regularly.
Control panel has powered off due to inactivity. · This is normal. Press the
Power button to turn the appliance on.
Appliance is unplugged. · Make sure that the cord should be plugged securely
into a working outlet.
Water supply is turned off. · Turn the water supply tap completely.
38
EN
Symptoms Appliance does not operate.
Buttons may not function properly. Door does not open. Appliance is not
filling properly.
Possible Cause & Solution
Controls are not set properly. · Make sure that the cycle should be correctly
set. Close the door and press
the Start/Pause button.
Door is open. · Close the door and make sure that nothing should be caught
under the
door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown. · Check house circuit breakers/fuses.
Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will resume
the cycle where it stopped once power is restored.
Control needs to be reset. · Press the Power button, then reselect the desired
programme and press
the Start/Pause button.
Start/Pause was not pressed after a cycle was set. · Press the Power button,
then reselect the desired programme and press
the Start/Pause button. The appliance is turned off if the Start/Pause button
is not pressed within 15 minutes.
Extremely low water pressure. · Check another tap in the house to make sure
that household water
pressure should be adequate.
Appliance is heating the water or making steam. · The drum may stop operating
temporarily during certain cycles, while
water is safely heated to a set temperature.
The door cannot be opened for safety reasons once the appliance starts. ·
Check if the CL is illuminated. You can safely open the door after the
Door Lock icon turns off.
The door cannot be opened for safety reasons once the appliance starts. ·
Check if the H icon is illuminated. You can safely open the door after the
H icon turns off.
Filter clogged. · Make sure the inlet filters on the fill valves are not
clogged.
Inlet hoses may be kinked. · Check that inlet hoses are not kinked or clogged.
Insufficient water supply. · Make sure that both hot and cold water taps
should be turned on all the
way.
Hot and cold inlet hoses are reversed. · Check inlet hose connections.
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Symptoms Appliance does not drain water.
Detergent is not dispensed incompletely or not dispensed at all. Cycle time is
longer than usual.
Duration is delayed
Possible Cause & Solution Kinked drain hose. · Ensure that the drain hose is
not kinked. Drain located higher than 1.2 m above the floor. · Make sure that
the drain hose should not be higher than 1.2 m above the
bottom of the appliance. Too much detergent is used. · Follow the guidelines
provided by the detergent manufacturer.
The load is too small. · Add more items to allow the appliance to balance the
loads. Heavy articles are mixed with lighter items. · Always try to wash
articles with similar weight in order to allow the
appliance to evenly distribute the weight of the load for spinning. The load
is out of balance. · Manually redistribute the load if articles have become
tangled.
Unbalance is detected or suds removing programme is on. · This is normal. The
time remaining shown on the display is only an
estimated duration. Actual time may vary.
Performance
Symptoms Poor stain removal
Staining
Possible Cause & Solution
Previously set stains. · Articles that have been previously washed may have
stains which have
been set. These stains may be difficult to remove and may require hand washing
or pre-treating to aid in stain removal.
Bleach or softener is dispensed too soon. · Dispenser compartment is
overfilled. It makes bleach or softer dispensed
rapidly. Always measure bleach or softener to prevent overfilling. · Close the
dispenser drawer slowly.
Bleach or softener was added directly to the wash load in the drum. · Always
use the dispensers to ensure that laundry products are properly
dispensed at the right time in the cycle.
Clothes were not properly sorted. · Always wash dark colours separately from
light colours and whites to
prevent discolouration. · Never wash heavily soiled items with lightly soiled
items.
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EN
Symptoms Wrinkling
Musty or mildewy odour in appliance
Possible Cause & Solution
Appliance is not unloaded promptly. · Always remove items from the appliance
as soon as the cycle is complete.
Appliance is overloaded. · The appliance can be fully loaded, but the drum
should not be tightly
packed with items. The door of the appliance should be closed easily.
Hot and cold water inlet hoses are reversed. · Hot water rinse can set
wrinkles in garments. Check the inlet hose
connections.
Inside of drum is not cleaned properly. · Run the Tub Clean function
regularly.
The drain hose is not properly installed, causing siphoning (water flowing
back inside of the appliance). · When installing the drain hose, make sure
that it does not get kinked or
blocked.
The detergent dispenser drawer is not cleaned regularly. · Clean the detergent
dispenser drawer, especially the top and the bottom of
the drawer’s opening.
Odours can occur if the drain hose is not properly installed, causing
siphoning (water flowing back inside of the appliance). · When installing the
drain hose, make sure that it does not get kinked or
blocked.
If the detergent dispenser drawer is not cleaned regularly, odours can occur
from mold or foreign substances. · Clean the detergent dispenser drawer,
especially the top and bottom of the
drawer’s opening.
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EN
Wi-Fi
Symptoms
Your home appliance and smart phone is not connected to the Wi-Fi network.
Possible Cause & Solution
The password for the Wi-Fi that you are trying to connect to is incorrect. ·
Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on. · Turn off the Mobile data of
your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly. · The wireless network
name (SSID) should be a combination of English
letters and numbers. (Do not use special characters).
The router frequency is not 2.4 GHz. · Only a 2.4 GHz router frequency is
supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the router
frequency, check with your internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far. · If the
distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move the
location of the router so that it is closer to the appliance.
42
Memo
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>