Solplanet SOL7.4EV Series EV Charger User Manual

EV Charger- User Manual

Thank you for choosing the Solplanet EV charger.
The Solplanet EV charger is an AC power charging station, it supplies AC power to charge electric vehicles. The EV charger is suitable for outdoor and indoor use such as garages, carports underground car parks, apartment blocks, hotel parking lots and other areas where an EV charger may be suitable.
The EV charger, except the plug and play version, can be operated with an RFID card or via our EV charger APP.
This manual describes the installation, commissioning, and maintenance of the following Solplanet EV chargers: SOL7.4EV Series，SOL11EV Series，SOL22EV Series.
Please read and follow the instructions in this manual carefully.

About this document

This document, intended for qualified persons and qualified electricians, describes the activities relating to the installation, commissioning, operation and maintenance of the Solplanet EV charger (Charger.)
The contents of this document apply to the following charger models:

• SOL7.4EV-O
• SOL7.4EV-R
• SOL7.4EV-WR
• SOL7.4EVS-O
• SOL7.4EVS-R
• SOL7.4EVS-WR
• SOL11EV-O
• SOL11EV-R
• SOL11EV-WR
• SOL11EVS-O
• SOL11EVS-R
• SOL11EVS-WR
• SOL22EV-O
• SOL22EV-R
• SOL22EV-WR
• SOL22EVS-O
• SOL22EVS-R
• SOL22EVS-WR

The models listed above are equipped with a variety of interfaces, please check the technical specifications in section 10 to confirm the interfaces that are available on the charger. Please note that a WiFi connection is mandatory for enabling advanced features that are available on the SOLxxEVx-WR charger. The charger can then be used to charge an electric vehicle (EV) without the App after the set-up and configuration has been completed. Please note that a point to point connection between the charger and a smart mobile device is not possible.

Safety information

Before using or maintaining this product, it is important to read the following safety instructions.
Failure to follow and implement all the specified instructions and procedures, will invalidate the warranty and as such Solplanet will not be liable for any claims for compensation.
DANGER

• Do not open the charger.
• Do not use the charger if it is damaged.
• Do not use an extension lead on the charging cable.
• Do not touch or insert foreign objects into plugs.
• Do not install the charger near flammable, explosive, or combustible materials.

WARNING

• All work on the equipment must only be carried out by qualified personnel who have read and fully understood all safety information and installation requirements contained in this manual.
• The charger must be out of reach from children.
• EV charger must be connected to a protective earth conductor.
• The electrical installation must comply with all local applicable safety requirements, standards and guidelines.
• No modifications must be made to the EV charger.
• Components should not be changed or replaced by the end-user or unqualified personnel.

Symbols on type label

safety. Failure to observe the safety information in this manual may result in injury or death.
| Beware of high voltage and operating current.
The EV charger operates at high voltage and current. Work on the EV charger must only be carried out by skilled and authorized electricians.
| Certified safety The product is TUV-tested and complies with the requirements of the EU Equipment and Product Safety Act.
| CE mark. The EV charger complies with the requirements of the applicable EC guidelines.
| Do not dispose of the EV charger with household waste.
For more information on disposal, please refer to Section 11 “Recycling and disposal”.
| Refer to the manual accompanying the EV charger.

Scope of Delivery

Check the product packaging for any external visible damage and ensure that all items in the table below have been included. Contact your distributor if the accessories delivered are incomplete or the EV charger or accessories have been damaged.

Product overview

4.1 Product overview

*RFID Area: This function is applicable to the following models: SOL7.4EV–R, SOL7.4EV-WR, SOL7.4EVS–R, SOL7.4EVS-WR, SOL11EV–R, SOL11EV-WR, SOL11EVS–R, SOL11EVS-WR, SOL22EV–R, SOL22EV-WR, SOL22EVS–R, SOL22EVS-WR
WARNING
Do not change or modify the AC input and AC output connectors or glands that are supplied with the EV charger.
4.2 LED signals
The LEDs indicate the operating status of the EV charger.
Explanation of the different light signals

Mounting

5.1 Requirements for mounting
WARNING

• Requirements for mounting location:
• Danger to life due to fire or explosion.
• Despite careful construction, if installed incorrectly or mounted in unsuitable locations, electrical devices can cause fires. This can result in death or serious injury.
• Do not mount the EV charger in areas containing highly flammable materials or gases.
• Do not mount the charger in potentially explosive atmospheres.

The EV charger must not be directly exposed to sunlight.
The surface for mounting of the EV charger must be made of a non-flammable material.
EV charger can be mounted on a pole for our door use.
The location must offer sufficient air ventilation.
The installation surface area requires at least 237 mm x 343 mm.

A solid, flat support surface, e.g., concrete or masonry, must be available for mounting.

A minimum clearance of 20 cm from other equipment or objects must be kept.

The installation height is between 140 and 160 cm (from the floor to the bottom of the EV charger housing).

The installation location must be freely accessible.

The mounting location must be selected so that the EV Charger and the vehicle can be connected with the charging cable without exerting undue stress on the charging cable.
5.2 Mounting of the EV Charger

1. Using the mounting plate (B) as a template to determine the position of the holes, drill four holes at a depth 50mm with an electric drill using anφ8mm drill bit. Insert the expansion plugs in the drilled holes gently with a hammer. Attach the mounting plate（B）on the wall and tighten the screws.
2. Use an appropriately sized screwdriver to fix mounting plate（A） to the EV charger.
3. Carefully hang the EV charger to the mounting plate.
4. Insert and tighten the anti-theft screw to protect the charger from theft.

Electrical connection

6.1 Power supply connection
DANGER
The charging current must never be set higher than the line fuse itself.
If the charger is to be operated with an output of 7 kW and 22 kW, it must be protected with an 40 A over current protection device (such as fuse), and 11kW with a 20A over current protection device (such as fuse). Ensure the current carrying capacity of the AC cable into the EV charger is greater than the current rating of the over current protection device.
Ensure the installation site has a connection to the utility grid. If unsure, please contact your electrical contractor.
Connect the AC cables as per the image below, ensure the cables are connected to the corresponding terminals that are labeled L, N and PE. An isolating device, between the charger and the AC power supply, such as a fuse, circuit breaker, residual current device should also be installed if mandated by the local electrical regulations.
The product provide disconnection means and a residual current monitoring for detecting 6 mA direct residual current. In order to guarantee safety in accordance with IEC 61851-1 that RCD Type A and appropriate equipment that ensures the disconnection of the supply in case of DC fault current above 6 mA. The additional overcurrent protection and approved RCD Type A need to be provided in the installation as well.

6.2 Connecting the EV Charger

• The EV must be stationary during the charging process.
• The charging cable and the charging connector must not be driven over.
• The charging cable must not be strained, squeezed, or bent.
• The charging cable must be stored securely.

Communication

The charger of WiFi version is set to ‘Plug & Play Mode’ by default, users can charge EV´s without authorization. For the SOLxxEVx-WR charger models, users can disable ‘Plug & Play mode’ via the Solplanet Sol EVPower APP. Please refer to the APP manual for the information. For the SOLxxEVx-R (RFID) charge models, users can enable charging by using the supplied IC card(s).

Commissioning & Operation

Plug and Play mode enabled (Default)

1. Ensure that the emergency stop button is released
2. Energize the charger, and wait for approximately 10 seconds for the device to complete its self-test
3. Arc-LED and cycle-LED will flash blue, this indicates the EV Charger is in standby state
4. Charging can begin by connecting the charger to the EV. For SOLxxEVx-R model, users must first swipe the IC card before every charge, while for SOLxxEVx-WR models, users can swipe the IC card or operate on APP.
5. The EV charger starts working normally when the arc-LED is green and cycle-LED is green(flashing).

Plug and Play mode disabled
Plug and play mode can be disabled on the SOLxxEVx-WR charger models via the App, please refer to the App manual for further information.
Additional features such as:

• Registering a Solplanet account
• Connecting the charger to a WiFi network
• Adding a charger(s) to an registered account
• Sharing a charger(s) to other registered accounts
• Monitoring the status of the charger(s)
• Set-up of the following functions:
  o Reserve charge
  o Load balancing

Can be carried out via the App and are available only on the SOLxxEVx-WR models. Please refer to the App manual for further information.

Maintenance

EV charger must only be cleaned by using a dry cloth.

The EV charger must be regularly inspected for visual damage.

The charging cable must be regularly checked for any damage or deterioration.

Technical specifications

• standard features
  ○ optional features
  – not available

Troubleshooting

Error messages are displayed in the LED screen.

breaker is turned on and cables are connected securely and correctly.
ES| The emergency stop switch is pressed.| Release the emergency stop switch
OC| EV charger detects over current.| Contact the service provider if it occurs frequently.
OV or UV| The supply voltage is too high or too low.| Check that the supply voltage is within 95 to 275V.
OT| The internal temperature of the EV charger is too high.| Check whether the ambient temperature around the inverter is too high or whether it is exposed to direct sunlight. Please stop charging for a few hours and wait for the temperature of the EV charger to cool down. Contact the service provider if it occurs frequently.
LC or ERR 16| EV charger detects leakage current.| Check the EV charger cable and housing for damage and contact the service provider.
GND| EV charger detects bad grounding.| Contact the service provider and request a check of the earthing of the EV charger.
CP or ERR 14| EV charger detects charging CP signal error.| Please refer to sections 6 and 7 for charging. Contact the service provider if it still occurs.
ERR 02| EV charger detected electric lock failure.| Re-powering off the EV charger, if the error occurs again, please contact your service provider to check the electric lock.
ERR 04| WIFI module failure| Contact the service provider.
ERR 06| RFID module failure| Contact the service provider
ERR 08, ERR 11, ERR 12 or ERR13| EV charger control board failure| Contact the service provider
ERR 15| EV charger detected relay failure.| Request a professional to check the voltage between the neutral line and ground line and contact the service provider.

Recycling and disposal

• This device is used to charge electric vehicles and is subject to the EU directive 2012/19 / EU on waste electrical and electronic equipment (WEEE).
• Disposal must be according to national and regional Regulations for electrical and electronic equipment respectively.
• Old devices and batteries must not be disposed of with household waste or bulky waste. Before the device being disposed of should it be rendered inoperable.
• Dispose of the packaging material in the region’s usual collection container for cardboard, paper, and plastics .

Contact

If you have any technical problems concerning our products, please contact Solplanet service.

Service Contact:
Hotline：+48 134 926 109（ Europe）
You can submit your claims online by visiting website : https://solplanet.net/installer-area#claims
or by sending email: [email protected]
You will get response within 24 hours AISWEI Industrial (Shanghai) Co., Ltd.
Add.: Room A-1327, No.188 Building, Yesheng Road, Lingang Area,China (Shanghai) Pilot Free Trade Zone.
AISWEI New Energy Technology (Jiangsu) Co., Ltd.
Headquarters add.: Building 9, No.198 Xiangyang Road, Suzhou 215011, China
AISWEI New Energy Technology (Yangzhong) Co., Ltd.
Factory add.: No.588 Gangxing Road, Yangzhong Jiangsu, China

References

• Installer Area | Solplanet

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