ZEPHYR PRR24C01AS-OD Presrv 24 Inch Single Zone Outdoor Refrigerator Installation Guide

June 13, 2024
ZEPHYR

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ZEPHYR PRR24C01AS-OD Presrv 24 Inch Single Zone Outdoor Refrigerator

ZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-Single-Zone-Outdoor-Refrigerator-
PRODUCT

Product Information

Model: PRR24C01AS-OD

The PRR24C01AS-OD is a single-zone outdoor refrigerator manufactured by PresrvTM. It is designed to provide efficient cooling for outdoor use.

Product Usage Instructions

Safety Information

For your safety, please read and follow all instructions carefully before operating the appliance.

General Safety

  1. When using the refrigerator, always follow basic precautions to reduce the risk of fire, electric shock, and injury to persons.
  2. Before servicing the appliance, unplug or disconnect it from the power supply to reduce the risk of fire, electric shock, or personal injury.
  3. Be cautious when handling, moving, and using the refrigerator to avoid damaging the refrigerant tubing or causing a leak.
  4. Use the appliance only as described in the manual. Any other uses not recommended may cause fire, electric shock, or personal injury.
  5. This appliance is not intended for use by young children or infirm persons unless they are adequately supervised by a responsible person to ensure safe usage.
  6. Always supervise young children to prevent them from playing with the appliance.
  7. To protect against the risk of electric shock, never immerse the unit, cord, or plug in water or any other liquid.
  8. Always unplug the appliance from the power socket when not in use, when moving it, or before cleaning.

Operating Precautions

  1. To disconnect the appliance, grip the plug and pull it from the wall outlet. Never pull by the cord.
  2. Never operate the appliance in the presence of explosive and/or flammable fumes.
  3. Keep the appliance and its parts away from open flames, cooking appliances, or other heating sources.
  4. Do not use the appliance if the cord or plug is damaged or if the product malfunctions.

Safety Information

  • Your safety and the safety of others are very important.
  • We have provided many important safety messages in this manual for your appliance. Always read and obey all safety messages.
  • This is the Safety Alert Symbol. This symbol alerts you to potential hazards that can cause severe bodily injury or death. All safety messages will follow the Safety Alert Symbol and either the words “DANGER” “WARNING” or “CAUTION”

DANGER

  • Danger means that failure to heed this safety statement may result in severe injury or death.

WARNING

  • Warning means that failure to heed this safety statement may result in extensive product damage, serious personal injury, or death.

CAUTION

  • Caution means that failure to heed this safety statement may result in minor or moderate  personal injury, property or equipment damage.
  • For your safety, read all instructions carefully before operating the appliance.
General Safety

DANGER

  • When using an electrical appliance, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons.

WARNING

  • To reduce the risk of fire, electric shock or personal injury, unplug or disconnect the appliance from the power supply before servicing.

CAUTION

  • Flammable refrigerant used! When handling, moving and use of the refrigerator, make sure to avoid either damaging the refrigerant tubing, or increasing the risk of a leak.
  • Use this appliance only as described in this manual. Other uses not recommended may cause fire, electric shock or personal injury.
  • This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure that they can use the appliance safely.
  • Young children should be supervised to ensure that they never play with the appliance.
  • To protect against the risk of electric shock, NEVER IMMERSE the unit, cord, or plug in water or spray any other liquid.
  • Unplug the appliance from the plug socket when not in use, when moving from one location to another and before cleaning.
  • For your safety, read all instructions carefully before operating the appliance.
  • To disconnect the appliance, grip the plug and pull it from the wall outlet. Never pull by the cord.
  • Never operate the appliance in the presence of explosive and/or flammable fumes.
  • Never place the appliance or any of its parts near an open flame, cooking or other heating appliance.
  • Never operate the appliance with a damaged cord or plug, if the product malfunctions, or if it is dropped or damaged in any manner.
  • The use of attachments not recommended by the manufacturer may be hazardous.
  • Never operate if the housing is removed or damaged.
  • A loose fit between the AC outlet (receptacle) and plug may cause overheating and a distortion of the plug. Contact a qualified electrician to replace loose or worn outlet.

WARNING

  • Prop. 65 Warning for California Residents: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
  • Locate the unit away from direct sunlight and sources of heat (stove, heater, radiator, etc.).
  • This appliance is CFC and HFC free and contains small quantities of Isobutane (R600a), an environmentally friendly coolant.
  • You must ensure that the cooling circuit is undamaged when installing the appliance. However, if it becomes damaged, avoid proximity to open fires and heat sources of all kinds. The room in which the appliance is located should be ventilated properly and according to state and local codes.
  • Never use an appliance with a damaged circuit.
  • Ensure that the ventilation openings to and from a built-in appliance are never blocked or covered.
  • No liability will be accepted for any damage caused by misuse of the appliance, or as a result of repairs carried out by unqualified person. In this case neither the warranty nor any other liability claims will apply.
  • For your safety, read all instructions carefully before operating the appliance.

WARNING

  • Never operate any other electrical appliance inside this appliance.
  • Never attempt to repair or replace any part of your appliance unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
  • Replace all access panels before operating.
  • Use two or more people to move and install the appliance. Failure to do so can result in back or other injury.
  • Never clean appliance parts with flammable liquids. These fumes can create a fire hazard or explosion. Never store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. The fumes can create a fire hazard or explosion.
  • Never connect or disconnect the electric plug with wet hands.
  • It is recommended that a separate circuit, serving only your appliance be provided. Use receptacles that cannot be turned off by a switch or pull chain.

WARNING

  • To reduce the risk of fire, electric shock or personal injury, unplug or disconnect the appliance from the power supply before servicing.

For your safety, read all instructions carefully before operating the appliance.
Save These Instructions

  • If you are experiencing problems, check the Troubleshooting Guide at the back of this manual. It lists causes of minor operating problems that you can correct yourself.

Disposal of Old Appliance

  • Dispose of your appliance packaging properly. Refrigeration equipment must be properly disposed of in a way which protects the environment. This applies to your old appliance and to your new unit once it has reached the end of its service life.

WARNING

  • Please ensure that old, worn appliances are rendered unusable before disposal by removing the plug, cutting the power cable, and removing or destroying any snap fastenings or bolts. You will thus prevent children from locking themselves in the appliance during play (risk of suffocation) or endangering their lives in any other way.
  • The appliance must not be disposed with normal household waste collection.
  • The coolant circuit, particularly the heat exchange at the back/bottom of the unit, must not be damaged.
  • The symbol on the product or its packaging indicates that this product is not to be handled as normal household waste but is to be taken to a recycling collection point for electrical and electronic goods. By correctly disposing of this product you are contributing to the protection of the environment. Improper disposal endangers health and the environment. Further information about the recycling of the product may be obtained from your town hall or local waste collection department.
  • For your safety, read all instructions carefully before operating the appliance.

Before Using Your Appliance

  • Remove all exterior and interior packing.
  • Before connecting the appliance to the power source, let it stand upright for approximately 2 hours. This will reduce the possibility of a malfunction in the cooling system caused by handling during transportation.
  • Clean the interior surface with warm water using a soft cloth.
  • The door on this appliance can be opened from either the left or the right side. The unit is delivered with the door opening on the left side. Should you wish to open the door from the right, follow the instructions, “Reversing the Door Swing of Your Appliance,” listed below.

Installation of Your Appliance

  • WARNING Do not store or install appliance in direct sunlight.
  • The appliances are designed for either built-in, or free-standing installation.
  • Place your appliance on a floor that is strong enough to support it when it is fully loaded. To level your appliance, adjust the 4 legs until level.
  • Locate the appliance away from direct sunlight and sources of heat (stove, heater, radiator, etc.). Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption. Extreme cold ambient temperatures may also cause the unit not to perform properly.
  • Never place the unit in damp areas.
  • Plug the appliance into an exclusive, easily accessible electrical socket.
  • Any questions concerning power and/or electrical connection should be directed towards a qualified electrician or an authorized products service center.
  • The air vent at the front of the appliance must never be covered or blocked in any way.
  • The appliance must be installed to all electrical connections in accordance with state and local codes.
  • Use two or more people to move and install the outdoor refrigerator. Failure to do so can result in back or other injury.
  • The cooler may experience decreased cooling efficiency if air flow is restricted due to a fully loaded cabinet.
  • Install the outdoor refrigerator in a well-ventilated area where the ambient temperature is above 50ºF and below 115ºF.
  • Suitable for use in damp locations when installed in a GFCI-protected branch circuit. Intended for outdoor-covered patio or lanai area.
  • Damages caused by ambient temperatures of 40ºF or below are not covered by the warranty.
  • If cooler is to be exposed to ambient temperatures of 50ºF or below for over 24 hours, the cooler should be unplugged to help prevent damages.

Attention

  • Never overload the cabinet.
  • Never open the door unless necessary.
  • Never cover shelves with aluminum foil or any other shelf material which may prevent air circulation.
  • Should the appliance be left empty for long periods, it is suggested that the appliance be unplugged, and, after careful cleaning, leave the door ajar to allow air to circulate inside the cabinet in order to avoid possible condensation, mold or odors from forming.
Electrical Connection
  • Check that the voltage marked on the product corresponds with your supply voltage.

WARNING

  • Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged, have it replaced by a qualified electrician or an authorized service center.
  • This appliance should be properly grounded for your safety. The power cord of this appliance is equipped with a three-pin plug which mates with standard three-pin wall outlets to minimize the possibility of electrical shock.
  • Never under any circumstances cut or remove the third ground prong from the power cord supplied. For personal safety, this appliance must be properly grounded.
  • Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. When a standard two-pin wall outlet is encountered, it is your responsibility and obligation to have it replaced with a properly grounded three-pin wall outlet.
  • To prevent accidental injury, the cord should be secured behind the appliance and not left exposed or dangling.
  • The appliance should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating label on the appliance. This provides the best performance and also prevent overloading wiring circuits that could cause a fire hazard from overheating. Never unplug the appliance by pulling the power cord. Always grip the plug firmly and pull straight out from the receptacle. Repair or replace immediately all power cords that have become frayed or otherwise damaged. Never use a cord that shows cracks or abrasion damage along its length or at either end. When moving the appliance, be careful not to damage the power cord.
  • Never use your appliance with an extension cord unless this cord has been checked and tested by a qualified technician or service person. The extension cord must be a UL/CUL Listed, 3-wire grounding extension cord that has a grounding plug and outlet and that the electrical rating of the cord is 115 volts and at least 10 amperes.

Introduction

  • Thank you for purchasing your Zephyr outdoor refrigerator. Zephyr is dedicated to developing products that will enhance your lifestyle with superior quality and distinctive features. Please visit www.zephyronline.com for more information on your product and other Zephyr products.
  • This manual contains important information regarding the proper installation, use, and maintenance of your outdoor refrigerator. Following this manual will ensure that your product will work at its peak performance and efficiency.

For Your Records

  • Please write down the model number and serial number below for future reference. Both numbers are located on the rating label on the back of your unit and inside the the unit towards the bottom of the cabinet and are needed to obtain warranty service. You may also want to staple your receipt to this manual as it is the proof of your purchase and may also be needed for service under warranty.
  • Model Number :———————————-
  • Serial Number: ———————————
  • Date of Purchase:- ——————————
  • To better serve you, please do the following before contacting customer service:
  • If you received a damaged product, immediately contact the retailer or dealer that sold you the product.
  • Read and follow this instruction manual carefully to help you install, use and maintain your outdoor refrigerator.
  • Read the troubleshooting section of this manual as it will help you diagnose and solve common issues.
  • Visit us on the web at http://www.zephyronline.com to download product guides, additional troubleshooting resources and up-to-date information.
  • If you need warranty service, our friendly customer service representatives are available on our website at http://zephyronline.com/contact or by telephone at 888-880-8368.

List of Materials

ZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-Single-Zone-
Outdoor-Refrigerator-FIG-1

Product Specifications

Product Summary
This appliance requires a standard 115/120 Volt AC~60Hz electrical ground outlet.

DESCRIPTION OF PRODUCT Presrv Single Zone Outdoor Refrigerator
MODEL PRR24C01AS-OD
VOLTAGE/FREQUENCY AC 115/60Hz
AMPERAGE 1.5A
COLOR Stainless Steel
CAPACITY 5.6 cu/ft
REFRIGERANT R600a
TEMPERATURE RANGE 34°F – 50°F
DIMENSIONS (HxWxD) 33-7/8’’ X 23-7/8’’ X 23-5/8’’
GROSS WEIGHT (lb) 114lb
WEIGHT CAPACITY – STANDARD GLASS SHELF, SMALL DOOR BIN, LARGE DOOR DIN 40lb,

4.4lb, 22lb
OPTIONAL CASTER WHEEL ACCESSORY| PRCAST-C001
REPLACEMENT CARBON FILTER| Z0F-C014

Storage capacity is based on standard 12 oz. cans.

Internal Storage

ZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-Single-Zone-
Outdoor-Refrigerator-FIG-2

Internal Storage: Door Rack ConfigurationsZEPHYR-PRR24C01AS-OD-Presrv-24
-Inch-Single-Zone-Outdoor-Refrigerator-FIG-3

Parts Identification

ZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-Single-Zone-
Outdoor-Refrigerator-FIG-4

Dimensions

ZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-Single-Zone-Outdoor-
Refrigerator-FIG-5

Installation Instructions

Installation Clearance Requirements

  • When installing the outdoor refrigerator under a counter, follow the recommended spacing dimensions shown.
  • For proper clearance of the electrical plug, allow at least 1” of clearance at the back as shown in the diagram.
  • An installation next to a wall will require a minimum 2-1/4” door clearance to accommodate the Zephyr handle.
  • The cabinet should allow at least 24” for the width and 34” for the height to accommodate the outdoor refrigerator.
  • The power cable is located on the back right of the unit and has a length of 72” to accommodate multiple outlet locations.
  • Once you are ready to install the unit, you must adjust the feet to level the outdoor refrigerator.
  • This refrigerator can be fully built-in to cabinetry and does not require any additional clearances besides what is referenced below.
  • The installation should allow the unit to be pulled forward for servicing, if necessary.ZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-Single-Zone-Outdoor-Refrigerator-FIG-6

Carbon Filter

  • A built-in carbon filter protects your beverages by acting as a natural barrier against harmful odors. The carbon filter should be replaced every 3-6 months depending on the unit’s exposure level to odor. If the unit is placed in a kitchen, regular replacement every three months is ideal.
  • Remove the carbon filter by turning counterclockwise to unlock from rear panel.
  • Carbon Filter Replacement Part #: Z0F-C004

Installing the Handle

  1. Place door handle to the side of the door where the screw holes are present.
  2. Install the door handle by screwing (4) M4*12 screws to the side of the door.

Reversing the Door Swing of Your Appliance

Should you desire to reverse the opening direction of the door, please follow the instructions below. Safely reversing the door swing of your appliance should require at least two people.ZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-
Single-Zone-Outdoor-Refrigerator-FIG-9

  1. Take out the 2 screws from the lower door axis plate (1), remove the door (2), and the door axis plate (1).
  2. Take out the 3 hinge screws from the top right hinge (3) and remove it.
  3. Remove the door handle (4) by unscrewing 4 screws. Remove the door axis cap (5) and 4 grey decorative nails (6). Install the door handle, door axis cap, and grey decorative nails on the opposite side of the door.
  4. Remove the 3 grey decorative nails (7) from the top left side and install them to the top right side. Install the new door hinge bracket (8) to the top left side with 3 screws.
  5. Install the new lower door axis plate (9) and the door by 2 screws once correctly aligned.
  • To prevent damaging the door or door gasket, make sure the door is open at least 90-degrees when pulling shelves out of the rail compartment.
  • The door opens to a maximum of 115 degrees with a door stop on the bottom hinge preventing the door from opening further.

Removing the Glass Shelves

  1. Open the door completely and unload any content within the outdoor refrigerator.
  2. The glass shelves have mounting hooks on the back. Remove the shelves by lifting the shelf up and away from the bracket holes.

Removing the Door Shelf Bins

  1. Open the door completely and unload any content within the outdoor refrigerator.
  2. Hold the bottom of the door shelf bins and gently push it up until it has been removed from the tracks.

Installing the Optional Caster Wheel Accessory
To convert the stationary unit into a mobile unit, please follow the instructions below. Installing the optional caster wheel accessory should require at least two people to prevent injury.
Optional Caster Wheel Accessory #: PRCAST-C001ZEPHYR-PRR24C01AS-OD-
Presrv-24-Inch-Single-Zone-Outdoor-Refrigerator-FIG-12

  1. Empty all contents within the outdoor refrigerator and close the door afterwards. Lay the unit gently down on its right side.
  2. Remove the leveling legs from the outdoor refrigerator by twisting the leveling legs counterclockwise. Perform this step for each leveling leg.
  3. Install a caster wheel with 4 provided screws. Perform this step for each corner.
  4. Set the refrigerator back to its upright position. Place all contents back into the outdoor refrigerator.

Operating Your Appliance

If the unit is unplugged, power lost, or turned off, you must wait 3 to 5 minutes before restarting the unit. If you attempt to restart before this time delay, the appliance may not start and will not keep the last set temperature.

Using the Control PanelZEPHYR-PRR24C01AS-OD-Presrv-24-Inch-Single-Zone-
Outdoor-Refrigerator-FIG-13

  • This outdoor refrigerator has a temperature range from 34ºF-50ºF.

Power Button

  • Press and hold this button for three seconds to power your unit on or off. While the unit is on, the R “Compressor Running” light may illuminate to indicate the internal compressor is active.

Increase Temperature

  • Press this button to increase the temperature by one (1) degree increments. 50ºF is the highest available temperature on this unit.

Decrease Temperature

  • Press this button to decrease the temperature by one (1) degree increments. 34ºF is the lowest available temperature on this unit.

ºF/ºC Selector

  • Press this button to switch the display temperature between Fahrenheit and Celsius.
  • NOTE: The outdoor refrigerator is equipped with a memory function. If power is suddenly lost, the previous set temperature will be saved, and the cooler will return to this setting once power is restored.

Operating Your Appliance

Internal Light

  • This outdoor refrigerator is equipped with Cloud White side internal lights. The internal lights will automatically illuminate each time the door is opened and fade off once the door is closed. This feature is triggered by a sensor located on the front vent; this sensor allows the outdoor refrigerator to recognize when the door is opened or closed.

Sabbath Mode

  • Sabbath mode disables system responses to user-initiated activities and all external functions, including lighting, display and audible alarms. The unit will still maintain internal temperatures and set points.
  • To enable or disable Sabbath mode, press the Power Button and simultaneously press the Increase Temperature Button twice. The interior light and control display will go dark until the user disables Sabbath mode.
  • NOTE: Although the display will not be visible, the temperature settings will remain active and preserve the internal temperature. Sabbath mode will remain active until it is disabled by the user.

Demonstration Mode

  • In this mode, the compressor and fans never turn on but all other functions remain enabled. When in Demonstration Mode, the “R” indicator light will slowly blink indicating it is in Demonstration Mode.
  • To enable or disable Demonstration mode, hold Power Button and tap Decrease Temperature Button twice.

Temperature Alarm

  • If the interior temperature is higher than 73ºF (23ºC), “HI” is shown on the temperature control panel and the temperature alarm will sound continuously after one hour. This indicates that the inner temperature is too high. If the inner temperature is lower than 25ºF (-4ºC), “LO” is shown on the temperature display panel and the temperature alarm will sound continuously after 15 minutes. If one of these situations occur, please reference the troubleshooting section for support.

Door Open Alarm

  • After 3 minutes of the door being open an alarm will sound and the display will flash with 00.

Defrosting

  • The outdoor refrigerator is designed with an automatic defrost system. However, on colder settings, some frost may build up. Additionally, the more humid the ambient conditions, the more frost may build up. Keep the door closed as much as possible and avoid opening the door unnecessarily to minimize frost build-up.
  • If frost is preventing the door from closing properly, you may need to power the unit off until the frost melts (possibly up to 24 hours). Use a soft absorbent towel to dry the unit.

WARNING

  • Never attempt to remove frost with a sharp object.

Child Safety Lock

  • The outdoor refrigerator has a child safety lock designed to keep beverages within the cooler out of reach for children. Within the center of the front vent, a keyhole will be visible. To lock the outdoor refrigerator, insert the provided key into the keyhole and turn the key counterclockwise. To unlock the outdoor refrigerator, turn the key clockwise.

Foot Lock Feature

  • With the optional caster wheel accessory, PRCAST-C001, installed, the outdoor refrigerator will become mobile. Each caster wheel has a foot lock lever to prevent the cooler from moving.
  • By stepping on the lever, the caster wheel will be locked in place. Perform this action on each caster wheel to fully secure the unit. To release the locking mechanism, lift the foot lock lever. Perform this action on each caster wheel for the cooler to become mobile.

Care and Maintenance

Normal Sounds

  • Your new beverage cooler may make sounds that are not familiar to you. Most of the new sounds are normal. Hard surfaces like the floor or walls can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and what may be making them.
  • Rattling noises may come from the flow of the refrigerant or the water line.
  • Items stored on top of the beverage cooler can also make noises.
  • The high efficiency compressor may make a pulsating or high-pitched sound.
  • Water running from the evaporator to the water bin may make a splashing sound.
  • As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your beverage cooler.
  • You may hear air being forced over the condenser by the condenser fan.

Cleaning the Unit

  • Periodic cleaning and proper maintenance will ensure efficiency, top performance, and long life. Interior Cleaning
  1. Disconnect power to the unit.
  2. Open the door and remove the contents and shelves.
  3. With a clean cloth, wipe down the interior of the unit.
  4. Reinsert the shelves and beverages.
  5. Reconnect power to the unit.

Exterior Cleaning

The outside of the unit is stainless steel. The unit may be cleaned with a stainless steel cleaner. Apply a nonabrasive cleaner, such as a soft scrub or sponge, dampen it, and rub the area in the same direction as the stainless steel grain. Use a stainless steel cleaner and follow the manufacturer’s instructions. Never use an abrasive or caustic cleaning agent as it could damage the exterior or cause discoloration.

Cleaning the Condenser

  • To maintain operational efficiency, keep the front grille free of dust and lint. Clean the condenser when necessary.
  • Depending on environmental conditions, more or less frequent cleaning may be necessary.
  • Do not use any type of cleaner on the condenser unit. The condenser may be cleaned using a vacuum, soft brush, or compressed air.
  • NOTE: It is recommended to clean the condenser at least once every six months.

WARNING

  • Disconnect the electrical plug of the unit before cleaning the condenser.
  1. Remove the front grille.
  2. Clean the condenser coil using a vacuum, soft brush, or compressed air.
  3. Install the front grille.

Power Failure

Most power failures are corrected within a few hours and should not affect the temperature of your appliance if you minimize the number of times the door is opened. If the power is going to be off for a longer period of time, you need to take the proper steps to protect your contents.
Moving Your Outdoor Refrigerator

  • Remove all items.
  • Securely tape down all loose items (shelves) inside your appliance.
  • Turn the adjustable leg all the way up (clockwise) to the base to avoid damage.
  • If caster wheels are installed, release the brake from each caster before attempting to move the appliance.
  • Tape the door shut.
  • Be sure the appliance stays secure in the upright position during transportation. Also protect outside of appliance with a blanket, or similar item.

Energy Saving Tips

  • The appliance should be located in the coolest area of the room, away from heat producing appliances, and out of the direct sunlight.
  • Ensure that the unit is adequately ventilated. Never cover air vents.
  • Only open the door for as long as necessary.

Extended Non-Use

  • The following steps are recommended for periods of extended non-use, such from vacation, holidays, or prolonged shutdowns. If the unit will be exposed to temperatures of 40ºF (5ºC) or less, the below steps must be followed.
  1. Remove all content from the unit.
  2. Disconnect the electrical plug from the outlet and leave it disconnected.
  3. If ice is on the evaporator, allow the ice to naturally thaw.
  4. Clean and dry the interior of the unit. Ensure all water has been removed from the unit.
  5. The door must remain open to prevent formation of mold and mildew. Open the door to a minimum of 2” to provide necessary ventilation.

Troubleshooting

Possible Problem Possible Cause Solutions
The appliance does not operate. Not plugged in. Ensure the appliance is

plugged in and the power outlet has power.
The appliance is turned off.| Turn on the appliance.
The circuit breaker tripped or has a blown fuse.| Replace the broken fuse or reset the breaker.

Sabbath mode may be enabled.

| See the Operating Your Appliance section and verify if Sabbath mode is disabled.
The appliance is not cold enough.| Temperature control setting is too high.| Adjust the set temperature.
External environment may require a higher setting.| Keep the appliance away from sunshine or other heat sources.
The door is opened too frequently or for long periods of time.| Close the door tightly and do not open the door too frequently or for a long period of time.
The door gasket is not sealed properly.| Ensure the door gasket is not loose.

Demonstration mode may be enabled.

| See the Operating Your Appliance section and verify if Demonstration mode is disabled.
The cooler does not have sufficient ventilation.| Read and follow the “Installation Clearance Requirements” in the Installation Instructions section.
The cooler has restricted air flow due to too much storage.| Open space in the cabinet to allow air flow.
If the outside temperature exceeds 115ºF, the unit may not operate optimally and will affect cooling.| Place the cooler in an environment where is the temperature is above 50ºF and below 115ºF.
The appliance turns on and off frequently.| The room temperature is hotter than normal.| Run the refrigerator at the appropriate ambient temperature.
The door gasket is not sealed properly.| Ensure the door gasket is not loose.
The door is opened too frequently or for long periods of time.| Close the door tightly and do not open the door too frequently or for a long period of time.
The cooler does not have sufficient ventilation.| Read and follow the “Installation Clearance Requirements” in the Installation Instructions section.
The door is not closed completely| Make sure the door is completely closed.
Possible Problem| Possible Cause| Solutions
---|---|---
The body of the appliance is electrified.| The unit is not properly grounded.| Contact your local electrician to test your electrical grounding system.
Frost is forming in the appliance.| The environment is too humid.| The unit uses an ‘auto-defrost’ system, under certain conditions, manual defrosting may be required. If frost builds up, you can try running the refrigerator on a warmer temperature setting, minimizing the number of times you open the door or unplugging the unit to allow the frost to melt.
The ambient temperature is too low.
The door is being opened too frequently.
The appliance makes too much noise.| The rattling noise may come from the flow of the refrigerant, which is normal. As each cycle ends, you may hear gurgling sounds caused by the flow of refrigerant in the appliance.| It is normal that as each cooling cycle ends, you may hearing ratting or gurgling sounds caused by the flow of refrigerant in the appliance. The high efficiency compressor may make a pulsating or high pitched sound.
Contraction and expansion of the inside walls may cause popping and cracking noises.| Some popping or cracking noises are normal. They are caused by expansion and contraction of the inside walls due to temperature changes.
The unit is not level or is touching another appliance.| Check to make sure the cooler is level and that it is non in contact with another appliance or furniture.
The door will not close properly.| The appliance is not level.| Make sure the appliance is on a level surface.
The door gasket is not installed

correctly.

| Make sure the door gasket is

properly installed.

The gasket is dirty.| Clean the door gasket.
The shelves are out of position.| Install the shelves correctly.

Limited Warranty

  • Zephyr Ventilation, LLC (referred to herein as “we” or “us”) warrants to the original consumer purchaser (referred to herein as “you” or “your”) of Zephyr products (the “Products”) that such Products will be free from defects in materials or workmanship as follows:
  • Five Year Limited Warranty for Compressor : For five years from the date of your original purchase of the Products, we will provide, free of charge, compressor parts to replace those that failed due to manufactur-ing defects subject to the exclusions and limitations below. We may choose, in our sole discretion, to repair or replace parts before we elect to replace the Products.
  • Two Year Limited Warranty for Parts: For two years from the date of your original purchase of the Products, we will provide, free of charge, Products or parts (including LED light bulbs, if applicable) to replace those that failed due to manufacturing defects subject to the exclusions and limitations below. We may choose, in our sole discretion, to repair or replace parts before we elect to replace the Products.
  • Two Year Limited Warranty for Labor: Effective for purchases as of January 1, 2023. For two years from the date of your original purchase of the Products, we will provide, free of charge, the labor cost associated with repairing the Products or parts to replace those that failed due to manufacturing defects subject to the exclusions and limitations below.
  • To Obtain Service Under Limited Warranty: To qualify for warranty service, you must: (a) notify us at www.zephyronline.com/contact or by telephone at 888-880-8368 within 60 days of discovering the defect;(b) give the model number and serial number; and (c) describe the nature of any defect in the Product or part. At the time of the request for warranty service, you must present evidence of your proof of purchase and proof of the original purchase date. If we deter-mine that the warranty exclusions listed above apply or if you fail to provide the necessary documentation to obtain service, you will be responsible for all shipping, travel, labor and other costs related to the services. This warranty is not extended or restarted upon warranty repair or replacements.
  • Warranty Exclusions: This warranty covers only repair or replacement, at our option, of defective Products or parts and does not cover any other costs related to the Products including but not limited to:
  • (a ) normal maintenance and service required for the Products and consumable parts such as filters, light bulbs, fuses;
  • (b ) any Products or parts which have been subject to freight damage, misuse, negligence, accident, faulty installation or installation contrary to recommended installation instructions, improper maintenance or repair (other than by us);
  • (c ) commercial or government use of the Products or use otherwise inconsistent with its intended purpose;
  • (d) natural wear of the finish of the Products or wear caused by improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products;
  • (e) chips, dents or cracks caused by abuse or misuse of the Products;
  • (f) service trips to your home to teach you how to use the Products;
  • (g ) damage to the Products caused by accident, fire, floods, acts of God;
  • (h) Custom installations or alterations that impact serviceability of the Products.
  • (I) Damage to personal property or food spoilage from use of this product. If you are outside our service area, additional charges may apply for shipping costs for warranty repair at our designated service locations and for the travel cost to have a service technician come to your home to repair, remove or reinstall the Products. After the first year from the date of your original purchase, you are also responsible for all labor costs associated with this warranty. All Products must be installed by a qualified professional installer to be eligible for warranty repairs or service.
  • Limitations of Warranty: OUR OBLIGATION TO REPAIR OR REPLACE, AT OUR OPTION, SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. WE SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCTS. THE EXPRESS WARRANTIES IN THE PRECEDING SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. WE HEREBY DISCLAIM AND EXCLUDE ALL OTHER EXPRESS WARRANTIES FOR THE PRODUCTS, AND DISCLAIM AND EXCLUDE ALL WARRANTIES IMPLIED BY LAW, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states or provinces do not allow limitations on the duration of an implied warranty or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. To the extent that applicable law prohibits the exclusion of implied warranties, the duration of any applicable implied warranty is limited to the same two-year and one-year periods described above if permitted by applicable law. Any oral or written descrip-tion of the Products is for the sole purpose of identifying the Products and shall not be construed as an express warranty. Prior to using, implementing or permitting use of the Products, you shall determine the suitability of the Products for the intended use, and you shall assume all risk and liability whatsoever in connection with such determination. We reserve the right to use functionally equivalent refurbished or reconditioned parts or Products as warranty replacements or as part of warranty service. This warranty is not transferable from the original purchaser and only applies to the consumer residence where the Product was originally installed located in the United States and Canada. This warranty is not extended to resellers.
  • Please check our website for any additional product information, www.zephyronline.com For warranty support, contact us at www.zephyronline.com/contact

Product Registration

Don’t Forget to Register your  Zephyr Presrv™ Cooler

  • Congratulations on your Presrv purchase! Please take a moment to register your new cooler.

Why is it important?

  • Prompt registration helps in more ways than one:
  • Ensures warranty coverage should you need service
  • Ownership verification for insurance purposes
  • Notification of product changes or recalls

How about a review?

  • While you’re at it, leave a review to let us know how much you love your cooler.
  • zephyronline.com/registration
  • Search your Presrv model number in the top navigation bar zephyronline.com
  • 2277 Harbor Bay Pkwy Alameda, CA 94520 1.888.880.8368

References

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