ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood Installation Guide

June 4, 2024
ZEPHYR

ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood

Your safety and the safety of others are very important. We have provided many important safety messages in this manual for your appliance. Always read and obey all safety
messages.

WARNING

This is the Safety Alert Symbol. This symbol alerts you to potential hazards that can cause severe bodily injury or death. All safety messages will follow the Safety Alert Symbol and either
the words “DANGER” “WARNING” or “CAUTION”

DANGER
Danger means that failure to heed this safety statement may result in severe injury or death.

WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

  • Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
  • Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

CAUTION
For General Ventilating Use Only. Do Not Use To Exhaust Hazardous Or Explosive Materials And Vapors. Take care when using cleaning agents or detergents. Suitable for use in
household cooking area.

Warning means that failure to heed this safety statement may result in extensive product damage, serious personal injury, or death.

CAUTION
Caution means that failure to heed this safety statement may result in minor or moderate personal injury, property or equipment damage.

WARNING – TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

  • Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
  • Always turn insert ON when cooking at high heat or when flambeing food. (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambe’).
  • Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
  • Use proper pan size. Always use cookware appropriate for the size of the surface element.

To reduce the risk of fire or electric shock, do not use this fan with any solid-state control device.

WARNING – TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWINGa:

  • SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
  • NEVER PICK UP A FLAMING PAN ­ You may be burned.
  • DO NOT USE WATER, including wet dishcloths or towels ­ a violent steam explosion will result.
  • Use an extinguisher ONLY if:
    • You know you have a Class ABC extinguisher, and you already know how to operate it.
    • The fire is small and contained in the area where it started.
    • The fire department is being called.
    • You can fight the fire with your back to an exit aBased on “Kitchen Firesafety Tips” published by NFPA.

WARNING
WARNING TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCTWORK.

CAUTION
To reduce risk of fire and to properly exhaust air outside, do not vent exhaust air into spaces within walls, ceilings, attics, crawl spaces, or garages.

WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

  • Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-rated construction.
  • Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
  • When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
  • Ducted fans must always be vented to the outdoors.
  • If this unit is to be installed over a tub or shower, it must be marked as appropriate for the application and be connected to a GFCI (Ground Fault Circuit Interrupter) – protected branch circuit.

WARNING
Prop. 65 Warning for California Residents: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

Operation

Always leave safety grilles and filters in place. Without these components, operating blowers could catch onto hair, fingers and loose clothing.
The manufacturer declines all responsibility in the event of failure to observe the instructions given here for installation, maintenance and suitable use of the product. The manufacturer further declines all responsibility for injury due to negligence and the warranty of the unit automatically expires due to improper maintenance.
NOTE: Please check www.zephyronline.com for revisions before doing any custom work.

Electrical Requirements

Important :

  • Observe all governing codes and ordinances.
  • It is the customer’s responsibility to be aware of these below:
  • To contact a qualified electrical installer.
  • To assure that the electrical installation is adequate and in conformance with National Electrical Code, ANSI/NFPA 70 latest edition* or CSA standards C22.1-94, Canadian Electrical Code, Part 1 and C22.2 No.0-M91 – latest edition** and all local codes and ordinances.
  • If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.
  • Do not ground to a gas pipe. Check with a qualified electrician if you are not sure the insert is properly grounded.
  • Do not have a fuse in the neutral or ground circuit. This appliance requires a 120V 60Hz electrical supply and connected to an individual properly grounded branch circuit protected by a 15 or 20 ampere circuit breaker or time delay fuse.
  • Wiring must be 2 wire with ground.
  • Please also refer to Electrical Diagram on product.
  • A cable locking connector (not supplied) might also be required by local codes.
  • Check with local requirements, purchase and install appropriate connector if necessary.
  • National Fire Protection Association Batterymarch Park, Quincy, Massachusetts 02269 CSA International 8501 East Pleasant Valley Road, Cleveland, Ohio 44131-5575

Federal Communication Commission Interface Statement

  • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Parts Supplied

Quantity Part
1 Hood
2 Baffle filters
4 Swivel LumiLight LED, 6W (pre- installed) (48”, 54”, 60” models)
2 Swivel LumiLight LED, 6W (pre- installed) (36” model)
2 Telescopic duct covers
4 Telescopic support rod sets
4 Telescopic support rod couplers
1 Duct cover ceiling bracket
2 Utensil rails
4 Angle brackets (short)
4 Angle brackets (long)
1 8” round starting collar
1 AC power wiring box
1 Remote blower wire harness & wiring box
1 Motor housing w/ internal motor housing flange
1 Remote blower motor housing flange
1 Hardware package

Hardware PackageZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount
Range Hood FIG \(1\)

Parts Not Supplied

Ducting, conduit and all installation tools

Cable locking connector (if required by local codes)
Single internal blower (CBI-290C, CBI-600A)
External blower (CBE-1000)
In-line blower (PBN-1000A)
Duct cover extension (Z1C-00TP)

Internal Blower Hardware Package

Installation Instructions

Ducting Calculation SheetZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only
Island Mount Range Hood FIG \(3\) ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only
Island Mount Range Hood FIG \(4\)

Maximum Duct Length: For satisfactory air movement, the totalductlengthshould not exceed 150 equivalent feet.

Mounting Height, Clearance, & Ducting

  • A minimum of 6″ round duct work must be used to maintain maximum air flow efficiency with the 290/600 CFM internal blower. A minimum of 8″ to 10″ round duct work must be used with the 1000 CFM remote blower.
  • Always use rigid type metal ducts only. Flexible ducts could min. A restrict air flow by up to 50%. max. B Also use calculation (on page 8) to compute total available duct min. C run when using elbows, transitions and caps.
  • ALWAYS, when possible, reduce the number or transitions and turns. If long duct run is required, increase duct size.
  • If turns or transitions are required; install as far away from insert duct output and as far apart, between the two as possible. 36″
  • Minimum mount height between range top to insert bottom should be no less than 24″.
  • Maximum mount height should be no higher than 36″.
  • It is important to install the insert at the proper mounting height. Inserts mounted too low could result in heat damage and fire hazard; while inserts mounted too high will be hard to reach and will lose its performance and efficiency.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(6\)
  • If available, also refer range manufacturer’s height clearance requirements and recommended insert mounting height above range.

For shipment and installation damages:

  • Please fully inspect unit for damage before installation.
  • If the unit is damaged in shipment, return the unit to the store in which it was bought for repair or replacement.
  • If the unit is damaged by the customer, repair or replacement is the responsibility of the customer.
  • If the unit is damaged by the installer (if other than the customer), repair of replacement must be made by arrangement between customer and installer.

Ducting Options

  • Use single wall rigid metal ductwork only.
  • Fasten all connections with sheet metal screws and tape all joints w/ certified Silver Tape or Duct Tape.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(7\)

WARNING
Fire Hazard: NEVER exhaust air or terminate ductwork into spaces between walls, crawl spaces, ceilings, attics, or garages.
All exhaust must be ducted to the outside, unless using the recirculating option.

Hood Specifications

ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island
Mount Range Hood FIG \(8\)

Electrical Supply

  • For personal safety, remove house fuse or open circuit breaker before beginning installation. Do not use extension cord or adapter plug with this appliance.
  • Follow national electrical codes or prevailing local codes and ordinances.
  • This appliance requires a 120V 60Hz electrical supply, and connected to an individual, properly grounded branch circuit, protected by a 15 or 20 ampere circuit breaker or time delay fuse. Wiring must be 2 wire w/ ground. Please also refer to the Electrical Diagram labeled on product.

WARNING
Electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards. Turn off electrical power at service entrance before wiring.

Cable Lock

A cable locking connector (not supplied) might be required by local codes. Check with local requirements and codes, purchase and install appropriate connector if necessary. (FIG. A)

Internal Blower Preparation

  1. Remove internal blower flange from motor housing by (6) screws.
  2. Secure internal blower to internal blower flange by (4) M4*16 screws from internal blower hardware.
  3. Secure AC power wiring box to internal blower flange by (2) M4*8 screws.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(10\)
  4. Secure ground wire to underside of internal blower flange by (1) 3/16*3/8 screw and (1) washer.
  5. Connect 9 pin molex connector from capacitor cable to 9 pin molex connector from internal blower.
  6. Re-install internal blower flange to motor housing by (6) screws previously removed from step 1.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(11\)
  7. Secure motor housing to hood body by (12) M4*6 screws.
  8. Connect 6 pin molex connector from capacitor cable to 6 pin molex connector from control box. Connect 2 pin plug from AC power cable to 2 pin plug from control box. Secure cables to hood interior with zip ties and zip tie holders.
  9. Secure capacitor box to internal hood body by (2) M48 screws and secure ground wire by (1) 3/163/8 screws.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(12\)

Remote Blower Preparation

  1. Remove internal blower flange from motor housing by (6) screws.
  2. Secure AC power box and remove blower wiring box to remote blower flange by (2) M4*8 screws each.
  3. Secure AC power ground wire and remote blower ground wire to underside of remote blower flange by (1) 3/16*3/8 screw and (1) washer each.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(13\)
  4. Secure remote blower 8″ round collar to remote blower flange by (8) M4*8 screws.
  5. Secure remote blower flange to motor housing using (6) screws previously removed from step 1.
  6. Secure motor housing to hood body by (12) M4*8 screws.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(14\)
  7. Connect 6 pin molex connector from remote blower wiring box to 6 pin molex connector from control box. Connect 2 pin plug from AC power cable to 2 pin plug from control box. Secure cables to hood interior with zip ties and zip tie holders.

NOTE: For instructions on mounting the remote blower, please refer to the CBE-1000 or PBN-1000A remote blower manual included in the remote blower packaging or on our website at www.zephyronline.com

Mounting the Range Hood

ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only
Island Mount Range Hood FIG \(16\) ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only
Island Mount Range Hood FIG \(17\)

  1. Determine the location for mounting the hood. Mark centerlines front to back and left to right of hood placement. Place supplied paper template on ceiling and center marked center lines with template center lines. Mark mounting holes for ceiling bracket and telescopic rod couplers.
  2. Cut out hole in ceiling for the duct work and electrical wiring passage.
  3. Add and secure wood blockings (minimum 2×4 studs) between ceiling joists for ceiling bracket and telescopic rod couplers if needed. FIG. B.
  4. Center, mark and fasten ceiling bracket onto ceiling using (4) M4*38 screws and (4) washers. Make sure the word “FRONT” displayed on the ceiling bracket is facing the front of the hood where the controls will be located. FIG. C.
  5. Attach telescopic rod couplers to marked locations on ceiling using (1) #6*2″ wood screw for each coupler. Make sure the set screw mounting hole is toward the bottom of the coupler during mounting. FIG. C.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(18\)
  6. Prepare and position electrical wiring and duct work through ceiling bracket.
  7. Determine desired height of hood, measure and select either 27-3/8″ or 35-3/8″ angle brackets. Position and attach angle brackets type A and B to the motor housing as shown using (8) M4*6 screws, (2) for each angle bracket. FIG. D.
  8. Slide duct covers over motor housing. Make sure bottom duct cover with cut-out is facing the front and back of hood. FIG. D.
  9. Lift assembled unit and attach all (4) angle brackets to ceiling bracket. Make sure the tabs on each angle bracket fit between the slots on the ceiling bracket. One half of the angle bracket will be outside the ceiling bracket and the other half outside the ceiling bracket. Attach angle brackets to ceiling bracket using (16) M4*6 screws, (4) for each angle bracket. FIG. E.
  10. Connect duct work and electrical wiring.
  11. Slide up upper duct cover and attach to ceiling bracket using (2) M3*5 screws.

Telescopic Rod & Utensil Rail Installation

Telescopic Rod Installation (FIG. F)ZEPHYR CTP-E36CSX Trapeze 36 Inch
Shell Only Island Mount Range Hood FIG \(19\)

1. Install telescopic rod (thicker end down) into coupler on top of hood and secure by (1) M44 set screw for each rod.
2. Extend inner telescopic rod to ceiling coupler and attach by (1) M4
4 set screw for each rod.
3. Secure telescopic rods together at top of outer rod by (1) M4*4 set screw for each rod set.

ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG
\(20\)

Utensil Rail Installation (FIG. G)

  1. 1. Attach utensil rail to long side of hood canopy. A small hole has been pre-drilled into the canopy to provide a starting point to attach the first utensil rail post. After the first post is lined up with the hole, gently slide the rest of the rail onto the canopy. Use caution and be careful not to scratch the stainless steel of the canopy when performing this step.
  2. 2. Secure utensil rail to hood canopy by (1) M4*4 set screw pre-installed into each post. Repeat step for other side of canopy.

Touch ControlsZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount
Range Hood FIG \(21\)

  1. Blower On/Off
    By pressing the blower is switched on and off. When switched on, the blower starts up on speed level 1.

  2. Speed Selection

  3. Press to decrease fan speed. 3, 2, 1.

  4. If fan is on Speed 1 and  is pressed, the fan will power off.

  5. Press to increase fan speed. Fan On, 1, 2, 3.

  6. If hood is off and  is pressed, the fan will turn on speed 1.

  7. Delay Off

  8. This feature is used for programmed shut down of blower 5 minutes after the function is activated.

  9. Press once, a dot flashes in the lower right side of display indicating the function is on.

  10. The blower will completely shut down after 5 minutes.

  11. Lights Low/Medium/High/Off

  12. Switch lights on to low by pressing and again to shut off the lights. once, press a second time for medium, press a third time for high,

  13. Display Window

  14. The display window indicates speed levels and features such as baffle filter clean reminder, delay off and clean air indicator.

Features & Controls

Baffle Filter Clean

Reminder A set of baffle filters are fitted by the factory, these baffle filters are intended to filter out residue from cooking. The filters need not be replaced on a regular basis but are required to be kept clean. The Baffle Filter Clean reminder function in the microprocessor will automatically indicate by a flashing when the baffle filters need to be cleaned after every 60 hours of use. Filters can be cleaned by hand with non-abrasive soap or in a dishwasher. Heavily soiled filters should also be soaked in grease cutting detergent prior to cleaning.

Baffle Filter Clean IndicatorZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only
Island Mount Range Hood FIG \(22\)

When flashes on the display, the baffle filters needo be cleaned. This will occur after every 60 hours of use.
Reset the filter clean reminder timer after filters are cleaned and re- installed. With hood off, press and hold for approximately 5 seconds until on display disappears . The filter clean reminder function is now reset and a new 60 hours elapse cycle is initiated.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell
Only Island Mount Range Hood FIG \(23\)

Clean Air FunctionZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island
Mount Range Hood FIG \(24\)

Clean Air is a feature that turns on the blower on low speed every 4 hours for 10 minutes to remove stagnant air in the kitchen. The Clean Air function is disabled by default and must be enabled by the user.

Clean Air Indicator

While Clean Air is active, the display will alternate between .
After 10 minutes of Clean Air operation, the blower will power off and the 4 hour timer will reset.
If the blower speed is changed while the Clean Air Function is in use, the cycle will be interrupted and the timer will reset after.

FCC Caution

To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. (Example use only shielded interface cables when connecting to computer or peripheral device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Synchronization

To create a unique link between your liner and remote control please follow these steps.

  1. With liner off, press and hold the “lights” button on the liner until the letter “F” shows on the display screen.
  2. Press on the remote, the lights on the liner will turn on and synchronization is complete.

RF Remote Control Functions

  1. Blower On / Speed Selection
    Press to power on blower and cycle through all three blower speeds.

  2. Blower On / Power Off
    By pressing , the blowers will power on at the last speed setting. Press again and the entire hood will power off, including lights.

  3. Delay Off
    By pressing , the blower and lights will enter Delay Off mode. A dot will appear in the lower right corner of the hood display indicating the function is on. The blower will change to speed 1 and shut down after 5 minutes.

  4. Lights Low/Medium/High/Off
    Switch lights to Low by pressing once , second time for Medium, third time for High, and again to switch Off.

Optional RF Remote Control

RF Remote Features

The RF remote control is equipped with a magnet on the back for easy storage. The remote may be placed on any magnetic surface such as a refrigerator or the Zephyr remote holder, FIG. H. The remote holder can be inserted into a standard electrical outlet for easy storage. Note: The remote holder does not charge the RF remote.

Maximum remote control communication distance is 15 feet from the liner.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood
FIG \(26\)

RF Remote Maintenance

  • Clean the remote control using non abrasive detergents.
  • Follow instructions below for replacing battery. Using a small flat head screwdriver, raise the cover of the battery door (A) in order to access the battery compartment. FIG. I.
  • Remove the battery and replace with battery type A23 12V. Negative end of battery should face the spring inside the remote.
  • Re-install battery door and recycle old battery.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(27\)

Hood & Grease Filter Cleaning

Surface Maintenance

  • Do not use corrosive detergents, abrasive detergents or oven cleaners.
  • Do not use any product containing chlorine bleach or any product containing chloride.
  • Do not use steel wool or abrasive scrubbing pads which will scratch and damage surface.

Cleaning Stainless Steel

Clean periodically with warm soapy water and clean cotton cloth or micro fiber cloth. Always rub in the direction of the stainless steel grain. To remove heavier grease build up use a liquid degreaser detergent.
After cleaning use a non-abrasive stainless steel polish/cleaners, to polish and buff out the stainless luster and grain. Always scrub lightly, with clean cotton cloth or micro fiber cloth and buff in the direction of the stainless steel grain.

Cleaning the Grease Filter

The grease filter installed by the factory are intended to filter out residue and grease from cooking. They need not be replaced on a regular basis but are required to be kept clean.
Remove and clean by hand or in dishwasher using a non-phosphate detergent. Discoloration of the grease filter may occur if using phosphate detergents, or as a result of local water conditions but this will not affect filter performance. This discoloration is not covered by the warranty. Spray degreasing detergent and leave to soak if heavily soiled.
Dry grease filter and re-install before using hood.

Removing the Grease Filter (FIG. J)

  1. Push grease filter away from center of hood using handles.
  2. Pivot back of filter downward.
  3. Remove filter by pulling down and away from the hood.ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG \(28\)

Swivel LumiLight LED

In the unlikely event that your swivel LumiLight LED fails, please contact Zephyr to order replacement parts. See the list of parts and accessories page for part numbers and contact information.

LED Removal (FIG. K)ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island
Mount Range Hood FIG \(29\)

  1. Remove grease filters.
  2. (If applicable) remove both side spacer panels by 2 screws for each spacer panel.
  3. Remove screws on light panel.
  4. Disconnect LED light quick connector.
  5. Remove (2) screws from the sides per LED light.
  6. Push LED light through the light panel opening.

Wiring Diagram

ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount
Range Hood FIG \(30\) ZEPHYR CTP-E36CSX Trapeze 36 Inch Shell Only Island Mount Range Hood FIG
\(31\)

Troubleshooting

Possible Problem Possible Cause Solutions
After installation, the unit doesn’t work. The power source is not turned
ON. Make sure the circuit breaker and the unit’s power is ON.
--- --- ---
The power line and the cable locking connector is not connecting properly.

Check the power connection with the unit is connected properly.
The switch board and control board wirings are disconnected.| Make sure the wirings between the switch board and control board are connected properly.
The switch board or control board is defective.| Change the switch board or control board.
Light works, but blower is not turning.| Wire harness from external or internal blower might be disconnected.| Make sure the wires are connected to the control board box.
The thermally protected system detects if the blower is too hot to operate and shuts the blower down.| The blower will function properly after the thermally protected system cool down.
Damaged capacitor.| Change the capacitor.
Blower molex plug pin is not making contact.| Disconnect the blower molex plug, check pins inside plug to see if pin is pushed inside the plug too far. Reset pin if needed.
The blower is defective, possibly seized.| Change the blower.
The unit is vibrating.| The blower is not secured in place.| Tighten the blower in place.
Damaged blower wheel.| Replace the blower.
The hood is not secured in place.| Check the installation of the hood.
The unit is whistling.| A filter is not in the correct position.| Adjust the filters until the whistling stops.
The duct pipe connections are not sealed or connected properly.| Check the duct pipe connections to be sure all connections are sealed properly.
The blower is working, but the lights are not.| The LED light connector is disconnected.| Connect the LED light connector.
Defective LED light.| Change the LED light.
Possible Problem| Possible Cause| Solutions
---|---|---
The hood is not venting out properly.| Using the wrong size of ducting.| Change the ducting to at least 6” or higher for the internal blower and 8” or higher for the external blower.
The hood might be hanging to high from the cook top.| Adjust the distance between the cooktop and the bottom of the hood within 24” and 36” range.
The wind from the opened windows or opened doors in the surrounding area are affecting the ventilation of the hood.| Close all the windows and doors to eliminate the outside wind flow.
Blockage in the duct opening or ductwork.| Remove all the blocking from the duct work or duct opening.
There are too many turns within the ducting.| Limit number of turns and/or increase duct size.
Filter is vibrating.| Filter is loose.| Adjust or change the filter.
RF Remote control does not work.| Battery is dead.| Replace battery with type A23 12v.
Poor communication with the hood.| Remote control must be within 15 ft of hood.
RF Remote lost communication with the hood.| Reset hood and remote by switching power off at the circuit breaker for 5 minutes. Place remote on counter top near the hood and switch the circuit breaker back on.

List of Parts & Accessories

Description Part Number

Replacement Parts
Baffle Filter (each)| 50210039
Swivel LumiLight LED, 6W| Z0B0052
Optional Accessories
Duct Cover Extension| Z1C-00TP
Single Internal Blower| CBI-290C / CBI-600A
External Blower| CBE-1000
In-line Blower| PBN-1000A
RF Remote Control| 14000005

To order parts, visit us online at http://store.zephyronline.com.

ZEPHYRONLINE.COM

Limited Warranty

TO OBTAIN SERVICE UNDER WARRANTY OR FOR ANY SERVICE-RELATED QUESTIONS

United States Customers please call: 1-888-880-8368 or contact us at : zephyronline.com/contact

Canada Customers please call : 1-800-361-0799 or Email: service @distinctive-online.com

Zephyr Ventilation, LLC (referred to herein as “we” or “us”) warrants to the original consumer purchaser (referred to herein as “you” or “your”) of Zephyr products (the “Products”) that such Products will be free from defects in materials or workmanship as follows:
Three Year Limited Warranty for Parts: For three years from the date of your original purchase of the Products, we will provide, free of charge, Products or parts (including LED light bulbs, if applicable) to replace those that failed due to manufacturing defects subject to the exclusions and limitations below. We may choose, in our sole discretion, to repair or replace parts before we elect to replace the Products.
One Year Limited Warranty for Labor:

For one year from the date of your original purchase of the Products, we will provide, free of charge, the labor cost associated with repairing the Products or parts to replace those that failed due to manufacturing defects subject to the exclusions and limitations below. After the first year from the date of your original purchase, you are responsible for all labor costs associated with this warranty.

Warranty Exclusions:

This warranty covers only repair or replacement, at our option, of defective Products or parts and does not cover any other costs related to the Products including but not limited to:

  • normal maintenance and service required for the Products and consumable parts such as fluorescent, incandescent or halogen light bulbs, mesh and charcoal filters and fuses;
  • any Products or parts which have been subject to freight damage, misuse, negligence, accident, faulty installation or installation contrary to recommended installation instructions, improper maintenance or repair (other than by us);
  • commercial or government use of the Products or use otherwise inconsistent with its intended purpose;
  • natural wear of the finish of the Products or wear caused by improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products;
  • chips, dents or cracks caused by abuse or misuse of the Products;
  • service trips to your home to teach you how to use the Products;
  • damage to the Products caused by accident, fire, floods, acts of God; or
  • Custom installations or alterations that impact serviceability of the Products.

If you are outside our service area, additional charges may apply for shipping costs for warranty repair at our designated service locations and for the travel cost to have a service technician come to your home to repair, remove or reinstall the Products. After the first year from the date of your original purchase, you are also responsible for all labor costs associated with this warranty. All Products must be installed by a qualified professional installer to be eligible for warranty repairs or service.

Limitations of Warranty.

OUR OBLIGATION TO REPAIR OR REPLACE, AT OUR OPTION, SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. WE SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCTS. THE EXPRESS WARRANTIES IN THE PRECEDING SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. WE HEREBY DISCLAIM AND EXCLUDE ALL OTHER EXPRESS WARRANTIES FOR THE PRODUCTS, AND DISCLAIM AND EXCLUDE ALL WARRANTIES IMPLIED BY LAW, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some states or provinces do not allow limitations on the duration of an implied warranty or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. To the extent that applicable law prohibits the exclusion of implied warranties, the duration of any applicable implied warranty is limited to the same three-year and one-year periods described above if permitted by applicable law. Any oral or written description of the Products is for the sole purpose of identifying the Products and shall not be construed as an express warranty. Prior to using, implementing or permitting use of the Products, you shall determine the suitability of the Products for the intended use, and you shall assume all risk and liability whatsoever in connection with such determination. We reserve the right to use functionally equivalent refurbished or reconditioned parts or Products as warranty replacements or as part of warranty service. This warranty is not transferable from the original purchaser and only applies to the consumer residence where the Product was originally installed located in the United States and Canada. This warranty is not extended to resellers.

To Obtain Service Under Limited Warranty:

To qualify for warranty service, you must:

  • notify us at the address or telephone number stated below within 60 days of the discovery of the defect;
  • give the model number and serial number
  • describe the nature of any defect in the Product or part.

At the time of the request for warranty service, you must present evidence of your proof of purchase and proof of the original purchase date. If we determine that the warranty exclusions listed above apply or if you fail to provide the necessary documentation to obtain service, you will be responsible for all shipping, travel, labor and other costs related to the services. This warranty is not extended or restarted upon warranty repair or replacements.
Please check our website for any additional Product information, www.zephyronline.com. Zephyr, 2277 Harbor Bay Parkway, Alameda, CA 94502

Product Registration

Congratulations on the purchase of your Zephyr product! Please take a moment to register your new Zephyr product at www.zephyronline.com/registration

IT’S IMPORTANT

Prompt registration helps in more ways than one.
Ensures warranty coverage should you need service. Ownership verification for insurance purposes. Notification of product changes or recalls.

DESIGNER TRAPEZE ISLAND

Zephyr Ventilation
2277 Harbor Bay Pkwy.
Alameda, CA 94502
1.888.880.8368

References

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