Dimplex CAS500R-RGB-EU Built in Optimyst Electric Fire Instruction Manual
- June 13, 2024
- Dimplex
Table of Contents
- IMPORTANT INSTRUCTIONS
- GENERAL INFORMATION
- WATER QUALITY & CLEANING
- INSTALLATION INSTRUCTIONS
- COMMISSIONING/INITIAL PRODUCT START-UP
- MULTIPLE PRODUCT INSTALLATION (DAISY CHAINING)
- OPERATING THE PRODUCT
- MAINTENANCE
- TROUBLESHOOTING
- ADDITIONAL INFORMATION
- PATENT / PATENT APPLICATION
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Dimplex CAS500R-RGB-EU Built in Optimyst Electric Fire Instruction Manual
This product is only suitable for well insulated rooms or occasional use.
This product complies with all the required Product Safety, Electromagnetic Compatibility and Environmental Standards. This product is fully compliant with the LVD, EMC, RoHS and Eco Design Directives.
IMPORTANT INSTRUCTIONS
Please read this information guide carefully to be able to safely install, use
and maintain your product.
Failure to follow these instructions may cause injury and/or damage and may
invalidate your guarantee.
When using electrical appliances, basic precautions should always be
followed to reduce the risk of fire, electrical shock and injury to persons,
including the following:
- If the appliance is damaged, check with the supplier before installation and operation.
- Do not use this appliance if it has been dropped.
- Do not use outdoors.
- Do not use in the immediate surroundings of a bath, shower or swimming pool.
- Do not locate the appliance immediately below a fixed socket outlet or connection box.
- Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the heater is accidentally covered or displaced.
- Use this appliance on a horizontal and stable surface.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
Children of less than 3 years should be kept away unless continuously supervised.
CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
Although this appliance complies with safety standards, we do not recommend its use on deep pile carpets or on long hair type of rugs. Ensure that furniture, curtains or other combustible material are positioned no closer than 1 meter from the appliance.
The appliance must be positioned so that the plug is accessible. In the event of a fault unplug the appliance. Unplug the appliance when not required for long periods.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard. Keep the supply cord away from the front of the appliance.
WARNING: This appliance must be earthed.
WARNING: In order to avoid overheating, do not cover the appliance. Do
not place material or garments on the appliance, or obstruct the circulation
around the appliance.
The appliance carries a DO NOT COVER warning symbol
.
WARNING: Risk of fire – We do not recommend the use of this appliance connected through an extension lead or any external switching device such as a plug in timer or remote control plug in adaptor. All heating appliances draw high current through the mains supply and any weakness in the design, connections or components in these devices can easily result in overheating of the connection points resulting in melting, distortion and even the risk of fire!
WARNING: This appliance is not equipped with a device to control the room temperature. Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN
- Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the esophagus.
- If you think batteries might have been swallowed or placed inside any part of the body seek immediate medical attention
- Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
- Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.
WARNING
KEEP OUT OF REACH OF CHILDREN Swallowing can lead to chemical bums,
perforation of soft tissue, and death Severe bums can occur within 2 hours of
ingestion. Seek medical attention immediately
CAUTION: No obvious symptoms
Unfortunately, it is not obvious when a button or coin battery is stuck in a
child’s oesophagus (food pipe).
There are no specific symptoms associated with this. The child might:
- cough, gag or drool a lot;
- appear to have a stomach upset or a virus;
- be sick;
- point to their throat or stomach;
- have a pain in their abdomen, chest or throat;
- be tired or lethargic;
- be quieter or more clingy than usual or otherwise “not themselves”;
- lose their appetite or have a reduced appetite; and
- does not want to eat solid food/be unable to eat solid food.
These sorts of symptoms vary or fluctuate, with the pain increasing and then
subsiding.
A specific symptom to button and coin battery ingestion is vomiting fresh
(bright red) blood. If the child does this seek immediate medical help.
The lack of clear symptoms is why it is important to be vigilant with “flat” or spare button or coin batteries in the home and the products that contain them.
GENERAL INFORMATION
Unpack the appliance carefully and retain the packaging for possible future use, in the event of moving or returning the fire to your supplier.
The appliance is a flame effect only. The appliance is designed to be built into a surround or built into a wall.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the flame effect. This is normal and should not be a cause for concern.
This product contains and utilises water as an aspect of its operation, the adherence to the cleaning requirement as detailed within the instructions is necessary to ensure that risk/s through bacterial proliferation are minimised.
Please refer to the Maintenance section in the following instruction booklet for details on the cleaning.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
WATER QUALITY & CLEANING
Normal clean tap water should be used in this device. In areas with hard water, a water softener (decalcifier) is recommended and more frequent cleaning and maintenance may be required.
Unfiltered water supplied from a well or another unmonitored supply is not recommended. The water tank, sump, sump lid, tank cap and air filters must be cleaned once every week, particularly in hard water areas. This is to remove dirt and prevent build up of limescale which could damage the product.
If you intend not using the appliance for longer than a week, drain the water from sump and water tank and dry the sump.
Ensure any soap/cleaning detergents if used are rinsed off fully to remove any residue before reusing parts. Do not use any harsh or corrosive chemicals for cleaning as these could damage the parts.
The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms to the latest relevant ISO standard.
Do not drink the water from the sump or from the water tank(s).
INSTALLATION INSTRUCTIONS
This section describes how to install and set up your fire. Before you start:
- Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible future use.
- Before connecting the appliance, check that the supply voltage is the same as that stated on the appliance.
CONNECTIONS REQUIRED IN ADVANCE OF INSTALLATION
ELECTRICAL CONNECTION
Please ensure a 230/240V 16A power socket is located within 1m of the product.
The electrical connection should be accessible during product installation so
that the connection can be made to the product easily.
BUILDING THE PRODUCT SURROUND/ENCLOSURE
This product can be built into a wall, surround or structure. Please take note
of the product dimensions (Fig.1) and build your wall, surround or
structure accordingly. Suitable clearance should be provided to allow the
product to be installed easily. You are required to leave a minimum of 400mm
from the base of the fuel bed to any shelf/enclosure above the product (Fig.
2). This will allow enough space above the product to allow the flame effect
to form fully and not to be obstructed. When determining a location for the
product, ensure that the unit will not be susceptible to drafts, vents,
ceiling fans and other air currents. Similar to a candle, large movements of
air will affect the unit’s ability to create and maintain the flame effect. If
the desired location is susceptible to significant air movement, i.e. air
vents, the different installation options illustrated in Fig 2 can be used.
VENTILATION
This product needs free ventilation from underneath to operate correctly.
There are slots on the underside of the product to allow this free air through
the product. The free ventilation helps keep the electronic components cool
and allows the mist to rise and leave the product. Please see Fig 3 & 4
for examples of the required ventilation. Please take note of the requirement
for a ventilation opening on the shelf where the product sits, to allow a
clear path for the air to get to the product.
CAS500R-RGB Free Ventilation Area: Minimum 210cm2
CAS1000R-RGB Free Ventilation Area: Minimum 420cm2
ELECTRICAL CONNECTION
Plug the fire into a 16amp 230/240 Volt outlet. Be sure to have access to the
plug after installation to allow for disconnection. Ensure that the supply
cable exits at the back of the fire at the right or left hand corner to suit
your supply socket location and is not trapped under the fire such that it
might cause it to be damaged.
INSTALLING THE PRODUCT INTO SURROUND/ENCLOSURE
Once your enclosure has been built to the required dimensions and the
electrical connection has been installed, follow the steps below to install
your product.
-
Sit the product on the constructed base, ensuring the cable is accessible and not caught under the product.
-
Ensure the product is at the correct height to suit the installation and ensure it is adequately level. This can be done by adjusting the adjustable feet with a flat head screwdriver. (Fig 5) The levelness of the product can be verified by checking the on-board spirit level which is located on the metal base towards the back of the fire (Fig 6).
-
Once the product is at the correct height and is level, centre the product within the opening. If using the LED log fuel bed (which is wider than the product), this can be done by fitting the fuel bed to the product. The fuel bed will centre itself within the opening and its guides will centre the product underneath (Fig 7).
-
With the product in its final position, remove the fuel bed and using suitable screws (not provided) screw the product to the surround using the four fixing holes shown in Fig 8.
COMMISSIONING/INITIAL PRODUCT START-UP
CONNECTING THE RECEIVER/TETHERED REMOTE
With the fuel bed removed, Connect the Bluetooth receiver connector into the
into the receiver cable socket at the back of the appliance (Fig 9). It is
important to ensure that the jack is pushed fully into the socket. Failure to
fully insert the connector will prevent the product from functioning
correctly. The receiver has a cable length of 1.4m which will allow you
position it anywhere around the product. If you prefer to hide it, the
receiver can be placed inside the surround/wall. Please ensure that the
receiver is not enclosed in metal, concrete or any other dense material, this
will affect the signal from the remote control.
FILLING THE WATER TANK
Before powering on the product for the first time, ensure that a full water
tank has been placed on the product. Remove the water tank from its location
on top of the sump (Fig 10) and open it by unscrewing the orange cap
(Fig 11). The tank should be filled with clean (decalcified) water only –
Refer to WATER QUALITY & CLEANING for more details. When the tank is
replaced on top of the sump, it will take about one minute for the tank to
empty into the sump. Allow the sump to fill fully before switching on the
product. Once filling is complete, the tank can be refilled and replaced on
top of the sump. This will allow for the maximum capacity of water to be
stored in the product.
INSTALLING THE LOG FUEL BED (IF SUPPLIED)
The product is supplied with a ‘metal fuel bed’ fitted. If you have chosen to
operate your product with a log fuel bed, remove this metal fuel bed and
retain it for future use (Fig. 12). Follow the steps below to install the
log fuel bed.
-
Gently lift the LED Log fuel bed out of its packaging.
CAUTION: The fuel bed weighs 5kg. Be sure to only lift the fuel bed by the two centre logs (Fig.13).
-
Place the fuel bed on top of the appliance, there are 4 plastic guides under the fuel bed to help locate it (Fig.7). Please note the fuel bed can be placed front to back or back to front on the product.
-
Once the fuel bed is in place, remove the small loose log (Fig 14). This small log is secured with magnets and should easily lift off the fuel bed.
-
Locate the DC jack under the small log and connect it to the corresponding DC jack located on the product through the hole in the fuel bed (Fig.15).
-
Each log fuel bed is supplied with a loose non LED log. For single CAS500R-RGB installations, this can be placed on top of the fuel bed or stored away with the packaging. For CAS1000R-RGB or multiple product installations, the loose log can be placed on the join in the centre between two fuel beds (Fig 16).
MULTIPLE PRODUCT INSTALLATION (DAISY CHAINING)
POWER CONNECTIONS
Both the CAS500R-RGB and CAS1000R-RGB products can be installed side by side
to elongate the flame effect. When supplying power to multiple products,
ensure the maximum wattage of the combined products does not exceed the rated
capacity of the MCB (Minature Circuit Breaker) in the circuit.
MULTIPLE PRODUCT INSTALLATION
Follow steps 1-4 in “Installing the Product into Surround/Enclosure” to fit
the first product. It is important that the first product is orientated so
that the side of the product with the slots is left free and not connected to
first end of the installation (Fig 17).
-
When the first product is installed and securely fixed, prepare the second product by unscrewing the joining screws and screwing them into the opposite side of the metalwork (Fig 18). Please note, these screws should not be fully tightened and 5-10mm of thread should be left protruding from the edge of the product.
-
Fit the second product beside the first product, ensuring the protruding screws of the second product engage with slots of the first product. (Fig 19)
-
Ensure the second product is at the correct height to match the first product and ensure it is adequately level. This can be done by adjusting the adjustable feet with a flat head screwdriver. (Fig 5) The levelness of the product can be verified by checking the on-board level (Fig 6)
-
Tighten the screws of the second product so that it joins tightly with the first product.
Additional products can be fitted to the second product by following steps 1-4 above.
MULTIPLE PRODUCT CONTROL
Each product has been supplied with its own link wire in order to form a
hardwire link between multiple products. Please follow the instructions below
to link multiple products together.
-
Identify the ‘master’ product in the installation. It should the product on the left hand side of the installation.
-
Connect the Bluetooth receiver to this product (Fig 20A, 21A). This will be the only Bluetooth receiver in the installation and will control the rest of the products in the installation. In an installation of both CAS500 & CAS1000 products, a CAS500 receiver (Fig 9) should be connected to the ‘master’ product.
-
Plug the daisy chain link wire into the connector on the right hand side of the first/‘master’ module (Fig 20B, 21B).
-
Feed the wire through the hole in the metalwork and into the housing of the next product in the installation.
-
Plug the daisy chain link wire into the left hand connector on the RGB strip on the following product (Fig 20C, 21C).
-
Each product is fitted with a rotary identifier switch which must be adjuted for daisy chaining (Fig 22).
The master unit should be set at 0 (default). Subsequent units should be given a unique identifier number on each binary switch. -
Repeat steps 3-6 above in order to connect subsequent products in the installation.
Once set up, any command sent to the first product will be sent to all
subsequent products. Flame height control and sound level control of the
master product is matched for all subsequent products. If individual flame
height control is required, this can be done by using the on board flame
height controls on the product (Fig 23). Additionally, the software of the
product has been designed in such a way that when multiple products are
connected to a main switch, products can be manually switched off and when
switched back on they will operate in the same state as before they were
switched off.
OPERATING THE PRODUCT
This section describes how to activate your fire using either the manual controls or remote control.
MAINS SWITCH
The mains switch is located under the fuel bed on the module and controls the
electricity to the appliance (Fig 23A).
Note: This switch must be in the ‘ON’ ( I ) position for each appliance
to operate.
MANUAL CONTROLS
Manual controls are located on the cassette module under the fuel bed. There
are also manual controls on the tethered receiver unit which is fitted loose.
REMOTE CONTROL
The remote control is supplied with 2x CR2032 batteries already fitted. Pull
both tabs from the rear cover to engage the batteries (Fig 24) and allow
remote operation.
Note: The tethered receiver must be fitted to the product for remote
control operation.
PAIRING THE REMOTE CONTROL
The remote control has wireless Bluetooth technology and needs to be paired to
the receiver. This can be done by following the steps below.
- Press the rocker switch to the on (I) position.
- Press the button on the Button Panel; the product will turn on.
- Press the button on the Button Panel, the LED’s will start to slowly blink on and off.
- Press the button on the remote control; the product LEDs will flash quickly five times and the product will then automatically switch off. The remote control is now paired to the product and can be used to switch it back on.
TO REPLACE THE BATTERIES
-
Remove battery cover of the remote control using a Philips screwdriver (Fig 25).
-
Correctly install two 3 Volt (CR2032 or similar) battery in the battery holder with the + side facing up .
-
Secure the battery cover using the previously removed screw.
Batteries must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area .
Frequency band(s) this product operates in: 2.4GHz
Maximum radio-frequency power transmitter in the frequency band(s) this
product operates in: 2.71dBm
GETTING THE DESIRED FLAME EFFECT
- Switch the appliance on by pressing the main switch to the on position and pressing the button. The flames will start after 45seconds.
- Press the and buttons to adjust the flame to your desired level. Please give the flame generator time to react to the changes you make.
Once you have made your adjustments to both the flame height and crackling sound, the appliance will keep these settings even if you power off the appliance by either the on/standby button or by the main switch. The next time you switch on the appliance, it will start up as normal, wait 45 seconds for the flames to start and then revert to the adjusted settings.
MANUAL & REMOTE CONTROL OPTIONS
| Standby| Press to turn on the unit or to put it into standby mode. There is
a brief delay after pressing this button before the unit turns on.Note: When
the unit is turned on there is a 45 second warm up sequence beforethe flame
effect starts.
| Increase Flame| Press repeatedly (or press and hold) to increase flame
intensity. The unit will emit an audible beep when max level reached.
| Decrease Flame| Press repeatedly (or press and hold) to decrease flame
intensity.The unit will emit an audible beep when min level reached.
| Flame Theme| Press repeatedly to cycle through the different Flame themes
below:1 – Natural Flame 2 – Blue3 – Violet4 – Red5 – Aquamarine6 – Prism
Mode – the flames will cycle through the different colours.
| Volume and crackle sound (Manual controls)| Press repeatedly to cycle
through volume levels from OFF to level 6.
| Increase Volume (Remote)| Press repeatedly (or press and hold) to increase
the volume level of the cracklingsound effect.
| Decrease Volume (Remote)| Press repeatedly (or press and hold) to decrease
the volume level of the cracklingsound effect.
| Brightness| Press repeatedly to cycle the top light brightness settings: B1
– Brightness level 1B2 – Brightness level 2 B3 – Brightness level 3 B4 –
Brightness level 4 B5 – Brightness level 5B6 – Pulsating effect
| Timer| Press repeatedly to set the duration of the timer. The fireplace goes
into standbyafter the time has elapsed.The timer can be set for 1 hour (1
presses), 2 hour (2 presses) and Timer OFF (3 presses).
| Heat(If Applicable)| Press to turn heat on/off.
| Bluetooth| Press this button for pairing remote handset – refer to ‘PAIRING
THE REMOTECONTROL’.
FLAME CONNECT APP
The fireplace is capable of being controlled using the Flame Connect App for
mobile devices. This is available to download to your device from Google Play
or Apple App stores. Follow the on screen instructions for set-up.
NOTE: The fireplace will not operate using the provided remote control
when the app is open on a mobile device.
NOZZLE INSERTS
Nozzle inserts have been supplied and fitted to the nozzle opening. These
inserts are used to alter the profile of the flame effect. These inserts can
be removed if a different flame profile is preferred. In addition to these
inserts, inserts for blocking the flame in certain areas have also been
supplied. To fit these inserts, remove the exisitng inserts that have been
supplied and fitted to the product. Break the blocking inserts into the
required length. Snap the inserts into the nozzle opening in the desired
location. See Fig 26 for further details.
LOW WATER / REFILLING THE WATER TANKS
When the water tanks have emptied and the water level in the product is
getting low, the product will flash its LEDs twice and beep twice. The product
will operate for a further 15 minutes before beeping once and switching into
low water mode. For products being operated with the LED log fuel bed, only
the fuel bed will remain illuminated while in low water mode. At this point,
the product can either be switched into stand-by mode using the remote control
or Bluetooth receiver or the product can be refilled with water. Refilling the
product with water will cause the product to restart automatically.
To refill the tank, remove the fuel bed and remove the water tank from its position on top of the sump. Refill the water tank using filtered/decalcified water only. The tank can then be replaced on top of the sump. If the product was not switched into stand-by mode after experiencing low later, the product will restart automatically after about 20 seconds of refilling.
Please note that for a CAS1000R-RGB product, the side of the product that is experiencing low water will flash twice and beep twice. The water tanks on both sides of the CAS1000R-RGB product can be refilled at this point as it is likely that they should both be empty or near empty.
MAINTENANCE
GENERAL TIPS
Only use filtered/decalcified water in this appliance.
Always ensure that the appliance is sitting on a level surface.
If you intend not using the appliance for longer than a week, remove and empty
the sump and water tank.
Once installed, never move this appliance or lay on its back, without draining
the water from sump.
CLEANING
WARNING: Always press Switch ‘A’ to the ‘OFF’ (0) position (Fig 23A) and
disconnect from the power supply before cleaning the fire.
We recommend cleaning the following components once every week, particularly
in hard water areas: Sump, Nozzle, Tank cap and seal, Air filter
For general cleaning use a soft clean duster – never use abrasive cleaners.
To remove any accumulation of dust or fluff, the soft brush attachment of a
vacuum cleaner should occasionally be used.
SUMP
-
Press Switch ‘A’ to the ‘OFF’ (0) position (Fig 23A)
-
Gently lift off the fuel bed and place it aside.
-
Remove the water tank from its position on top of the sump.
-
Disconnect the electrical connector to the transducers, located on the right side of the sump. (Fig27).
-
There are two orange clips holding down the nozzle on the sump; one on the left and one on the right hand side of the nozzle. On the left side, press in the clip with one hand and with the other lift the nozzle out of the clip. Repeat this for the right side (Fig 28). The nozzle can now be lifted up and placed aside (Fig29).
-
Gently lift up the sump (Fig 30), taking care to keep it level so as not to spill any water. Sit the sump in the sink.
-
Carefully empty the sump into the sink taking note that the transducer is held in place by a retaining clip.
-
Put a small amount of washing up liquid into the sump, and using a soft brush, gently clean all surfaces in the sump and gently clean the transducer including the cone and metal discs located in the top grooved surface.
-
When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.
-
Clean the nozzle with a soft brush and flush out thoroughly with water.
-
Reverse the above steps 1 – 6 to reassemble.
TRANSDUCER
The transducer is a consumable item and may need to be replaced through time,
depending on its usage. Replacement transducers can be purchased from our your
dealer. The transducer is fixed in the sump with a plastic clip. If you need
to replace your transducer:
- Follow the steps 1-5 in the CLEANING – Sump section under ‘Maintenance’ to gain access to the transducer.
- Press the clip back and lift the transducer upwards out of its holder.
- Place the new transducer into the sump, ensuring the its cable does not sit over the cone.
- Reverse the above steps to reassemble the nozzle and sump.
AIR FILTER
- Gently lift out the fuel bed and place it aside.
- Gently slide the air filter upwards out of its plastic holder. (Fig 31)
- Gently rinse with water in the sink and dry with fabric towel.
- Replace the filter making sure that the coarse black filter is facing outwards.
- Replace the fuel bed.
TROUBLESHOOTING
The product has been designed to highlight particular errors by flashing the on board LED lights. The lights will flash a number of times corresponding to the error that is occurring. Please see the table below for the explanation of the errors.
Symptom | Cause | Corrective Action |
---|---|---|
Product will not operate. | Electrical connection issue Product not switched | |
on | Ensure product has working electrical con- nection.Ensure mains rocker |
switch on (Fig 23)
Product will not operate.| Low water reading| Refill the water tank(s) of the
product. See
The LED fuel bed only op-| | “Filling the Water Tanks” above.
erates.| |
| | Ensure the product is level by checking the
| Product is not level| on-board level (Fig 6).
LEDs blink twice and prod- uct beeps twice| Product is approaching low water|
Refill the water tank(s) of the product. See“Filling the Water Tanks” above.
Product will not operate. LEDs continuously blink twice on one side| Low water
reading on side that is blinking| Refill the water tank(s) of the product.
See“Filling the Water Tanks” above.
Product will not operate. LEDs continuously blink three times| Time from max
level to min level is tooshort.
Conflicting water level readings (min and max level being read at the same
time.)| Ensure there are no leaks in the sump.
Ensure that the floats are moving freely withinthe sump.
| | Ensure the product is level.
Product will not operate. LEDs continuously blink four times| Fill time from
min to max level has been exceeded| Refill the water tank(s) of the product.
See“Filling the Water Tanks” above.
Product will not operate. LEDs continuously blink once every 8 seconds on one
side| Overflow Detection on side that is blink- ing| Switch off the product
and the water supply.Contact your dealer for assistance.
Little or No Mist Genera- tion| Transducer not operating correctly Transducer
is dirtyTransducer is not sitting correctly in sump
Fan is obstructed or blocked
Nozzle is not on sump correctly Nozzle is blocked
| Check operation of transducer
Clean sump and transducer thoroughly
Switch off product, take nozzle off sump and ensure transducer is fitted in
sump correctly
Remove air filter and clean. Ensure it is placedback in product correctly.
Ensure Nozzle is sitting on sump correctly
Clean sump, transducer and nozzle thorough- ly
The flame effect has toomuch smoke.| Flame effect setting is too high| Turn
down the flame effect. Give the producttime to adjust to the new setting
Bluetooth Receiver stops working| Loose connection| Check connection to the
receiver (Fig 9)
Remote working| Control| stops| Bluetooth range issue
Bluetooth Receiver connection is loose Remote control batteries need
replacing| Check positioning of Bluetooth Receiver. En- sure it is not encased
in metal or concrete.Check connection to the receiver (Fig 9) Replace
batteries with two new AAA batteries
ADDITIONAL INFORMATION
AFTER SALES SERVICE
Your product is guaranteed for two years from the date of purchase. Within
this period, we undertake to repair or exchange this product free of charge
(excluding transducer discs & subject to availability) provided it has been
installed and operated in accordance with these instructions. Your rights
under this guarantee are additional to your statutory rights, which in turn
are not affected by this guarantee.
RECYCLING
At the end of the electrical products useful life it should not be disposed of
with household waste. Please recycle where facilities exist. Check with your
Local Authority or retailer for recycling advice in your area.
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and patent applications:
- Great Britain GB2460259B, GB2475794B, GB2418014, EP2029941, GB2436212, GB2402206B
- United States US8413358, US8136276, US7967690, US8574086
- Russia RU2434181
- European EP2029941, EP2315976, EP1787063 (A1), EP2388527, EP2029941,
- China CN101883953A, CN102105746A, CN101057105 (A), CN101438104
- Australia AU2009248743A1, AU2007224634
- Canada CA2725214, CA2579444, CA2645939
- South Africa ZA2008/08702
- Mexico MX2008011712
- South Korea KR101364191
- Japan JP5281417, JP5496291
- Brazil BRP10708894
- India 4122/KOLNP/2008
- New Zealand NZ571900
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