genie WAHD324H 32 Channel 4 in 1 High Definition DVR with 4HDD Bays User Guide

: June 13, 2024
: GENIE

Table of Contents

genie WAHD324H 32 Channel 4 in 1 High Definition DVR with 4HDD Bays
Product Information
Product Features
Product Dimensions
Intro Section
Product Dimensions
Specification
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

genie WAHD324H 32 Channel 4 in 1 High Definition DVR with 4HDD Bays

Product Information

The Genie WAHD324H is a 32-channel 1080p H.264 high-definition DVR with 4HDD bays. It supports 32-channel video input, 4-channel audio input, and 16-channel simultaneous playback. The DVR is compatible with iPhone and Android devices and comes with an app (Super Live Plus) and free Windows / MAC CMS software.

Product Features

32 channel 1080p H.264 high definition DVR
4HDD bays
Supports 32-channel video input
Supports 4-channel audio input
Supports 16-channel simultaneous playback
iPhone and Android compatible
Comes with Super Live Plus app
Free Windows / MAC CMS software supplied

Product Dimensions

Width: 440mm
Height: 390mm
Depth : 70mm

Intro Section

Please read this instruction carefully before operating the product and keep it for further reference. All examples and pictures used here are for reference only.
The contents of this manual are subject to change without notice.

CAUTION

Please check the device and the accessories after getting the device. If there are any damages, shortages or defects, please contact your dealer immediately.

Introduction

The Genie WAHD324H is a 32 channel 1080p H.264 high deﬁnition DVR. The DVR supports 32 channel video input, 4 channel audio input and 16 channel simultaneous playback. It is iPhone and Android compatible with an app (Super Live Plus) available with free Windows / MAC CMS software supplied.

Product Features

32 CH TVI / CVI / AHD video input
32 CH 1080p / 1080p Lite / 720p / WD1 recording
H.264 high proﬁle compression format for high quality video at much lower bit rate
Intuitive and user friendly graphics user interface (GUI), window style operation by
mouse
Multi-mode recording: Manual / Timer / Motion
Playback : 16 CH simultaneous playback
Search: Time slice, Time, Event (Manual, Motion), Tag Search
Express and ﬂexible backup via USB, network etc.
Pentaplex : Preview, Record, Playback, Backup and Remote Access
DHCP, DDNS, PPPoE Network Protocol, IE browser and CMS supported
Remote control via Web or CMS : Preview, Playback, Backup, PTZ and Conﬁguration
Dual stream technology for local storage with high deﬁnition, remote network transmission and remote surveillance with mobile device
Multi-user online simultaneously
P2P ready for hassle free remote access
Authorisation management, log review and device status review
Supports HDMI 1080P output, true high resolution display
Supports PTZ preset and auto cruise, up to 255 presets and 8 cruises
Supports NAT function and QR code scanning by mobile phone and iPad
Powerful smart phone & iPad surveillance with iOS and Android OS

Product Dimensions

Specification

Model	WAHD324H

System

| OS| Embedded Linux
CPU| Cortex A9

Video

| Input| BNC x32

Output

| HDMI x 1 : 1920×1080, VGA x 1 : 1920×1080,

BNC x 1 : CVBS (Used as the main or spot output)

Resolution| TVI / CVI / AHD 1080p, 720p, WD1 real-time
Compression| H.264 / H.265

Audio

Playback

| Playback| 16 CH
Search| Time Slice / Time / Event / Tag Search
Smart Search| Highlighted colour to display the camera record in a certain period of time, different

colours refers to different record events.

Function| Play, Pause, FF, FB, Digital Zoom, etc.

Alarm

Network

| Interface| RJ45 10M / 100M / 1000Mbps x 1
Protocol| TCP / IP, PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP

Record

| Resolution| 1080p, 1080p Lite, 720p, WD1

Frame Rate

| 1080P : 12fps (PAL) / 15fps (NTSC)

1080P Lite / 720p

WD1 : 25fps (PAL) / 30fps (NTSC)

Backup

| Local Backup| USB stick, USB mobile HDD
Network Backup| Yes

Port

| RS485| RS485 x 1, connect to PTZ or keyboard
USB| USB 2.0 x 1 (In the front panel),

USB 3.0 x 1 (In the rear panel)

Remote Controller| Optional

Others

HDD Installation

This series of the product supports 4 SATA hard drives. Please make sure that the device is powered off before the installation. The pictures of the installation are only for re

Loosen the screws to open the cover.
Screw two screws into the holes of HDD but not don’t tighten them.
Turn over the machine and place the HDD with two screws onto the bottom of the case. Then lock the screws according to the order of the marks.
Install the other three HDDs according to above-mentioned method.
Connect the power and data cables.
Install the cover back and fix it. Note: Please check the inside structure of the device and make sure that the cables are connected well before installing the cover back. Please format the HDD before using.

Rear Panel Instruction

The interfaces of the rear panel are for reference only.

Name	Description

VGA

| Connect to monitor

HDMI

| Connect to high definition display device

LAN

| Network port

USB

| Connect to USB storage device or USB mouse

ALARM IN

| Alarm input for connecting sensor

ALARM OUT

| Relay output, connect to external alarm

GND

| Ground

P/Z

| Connect to speed dome. Y is TX+,Z is TX

K/B

| Connect to keyboard. A is TX+,B is TX

AUDIO OUT

| Audio output

AUDIO IN

| Audio input

e-SATA

| Connect to HDD with e-SATA interface

Start Up and Shut Down

Startup

Connect the monitor and the power.
The device will boot and the power indicator will display blue.
A wizard window will pop up.

Shutdown
Go to “Main Menu” and then select “Shutdown” icon. This will bring up a shutdown window. The device will shut down by clicking “OK” button. Then disconnect the power.

Login

The default username is admin and the default password is 123456. You must configure the wizard if you start the DVR for the first time and you may change the password when you configure the wizard for the first time. You can skip the settings wizard next time. Click “Start” and select “Login”. This will take you to see a login box. Enter the default username and password you set. Then you will see the live image.

Ananlogue Camera Connection

First connect the camera to the DVR.
Then go to Start → Settings → Camera→ Manage Camera → Camera Signal to checkmark the video mode. Theactual signals input shall correspond to the video mode. Please refer to the User Manual for details.

Network Configuration & Adding IP Camera

After you finish adding IP cameras, you can see the live images through the monitor of the DVR. The following will mainly introduce how to add the IP cameras via LAN/WAN.

LAN

Set the network of the DVR. Go to Start → Settings → Network → TCP/IP. Enter IP address, subnet mask, gateway, etc. If using DHCP, please enable DHCP in both the DVR and the router.
Go to Start → Settings → Network → Port. Enter HTTP port (the default value is 80), server port (the default port is 6036).
Click “Apply” to save the settings.
Go to Start → Settings → Camera → Add Camera. The DVR will automatically refresh the cameras searched. The IPC which supports the Onvif protocol may be added manually. If the IPC searched is not in the same local network as the DVR, you should select the device and click to modify the IP address.
Checkmark the device you want to add and then click “Add” button.The DVR will automatically refresh the cameras and return to “Edit Camera” interface. “Online” status means connecting the device successfully and you will see the live image. You may select the added device and click button to modify channel, IP address, etc.

WAN

Set the network of the DVR. Go to Start → Settings → Network → PPPoE. Enter static IP address or enable PPPoE and then enter the user name and password received from your ISP.
Go to Start → Settings → Camera. Click “Add Camera” or behind the column of the search camera and select “Manually Add” to add the IP cameras. Enter IP address, server port, username and password of the IP camera. The IP camera must be connected over WAN. And here the IP address of the IP camera must be a WAN IP address.

You can use the UPnP function to enable the fast connection of the device to WAN via a router without port mapping.

Go to Start → Settings → Network → UPnP, and enable UPnP and then click “Apply” button to save.
Enable the UPnP function in the router.
Click “Refresh” button to refresh the UPnP status. If the UPnP status were still “Invalid UPnP” after refreshing it for several times, the port would be wrong. Please change the mapping type to “Manual” and then click to modify the port until the UPnP status turns to “valid UPnP”.

NAT Settings

The DVR shall be powered on and connected to the network.
Go to Start → Settings → Network → TCP/IP. You can obtain the IP address, subnet mask and gateway automatically. You can also manually enter them according to the actual network situation. Please make sure the network segment is the same as that of the network which is used.
Set the preferred or alternative DNS Server. Click “Apply” to save the parameters.
Go to Start → Settings → Network → NAT tab. Enable NAT and select the NAT Server Address (The default NAT Server Address is nat.autonat.com). Click “Apply” to save the parameters.

NAT Access
After ﬁnishing the NAT settings, you can enter www.autonat.com in the address bar of your browser and then press enter to go to the following interface. If you are the ﬁrst time to access the NAT, you shall download and install the plug-in according to the tips. After installing the plug-in successfully, it will pop up the login box.

Device Serial Number:
Click on the menu bar at the bottom of the live interface to check the serial number or go to Start → Settings → Network → Network Status to check the serial number of the DVR).

Username:
The username of the DVR. The default username is admin.

Password:
The password of the DVR. The password is set by yourself when you conﬁgure the wizard for the ﬁrst time.

Manual Recording
Before recording, please install and format a HDD. In the live interface you can see the menu toolbar. Click button to start recording. Click it again to stop recording. You can also click to check the status of the recording.

Playback
Instant Playback
Click “Instant Playback” in the right-click menu of the camera’s preview window to select or drag the playback progress bar to change the playback time to play back the record.
General Playback
Click on the tool bar at the bottom of the live preview interface or click

Start → Playback to go to the playback interface as shown below. You can also add the playback cameras manually. Click in the playback window to pop up the “Add Camera” window. Check the cameras in the window and then click “Add” to add playback camera. The record ﬁles of the added playback camera
will be played in the playback interface.

Sales +44(0)1707 330541
Enquiries sales@genieproducts.co.uk
Website www.genieproducts.co.uk