Cosmic Byte GS410 Wired On Ear Headphone With Mic User Guide

June 13, 2024
Cosmic Byte

GS410 Wired On Ear Headphone With Mic
User Guide

Headphone and Mic related issues

Resolution 1: Press/Scroll the Volume buttons several times, sometimes it is the buttons that get stuck inside and prevents sound.
Resolution 2: Please re-install pc audio drivers
Resolution 3: Please check with other devices (At times there is an issue with the device and not the product) and if problem persists, please contact us.
Headphone jack related issues
Resolution 1: – Try to clean jack with cotton cloth as the dirt can block the connection between the headphones and the jack.
For G410 Headset mic issue.
Resolution: GS410 has a mic switch on the cable, please turn it on and test on other devices like phones.
PC has Separate Audio and Mic Ports
If your PC or other devices have separate audio and mic ports but your Cosmic Byte headphone has a single audio jack, you will not be able to use the microphone on the device.
SOLUTION
You will need to buy a 2 Male-1 Female Audio and Mic Splitter which will split the headphone audio and microphone audio into separate jacks.
PC has Single Audio and Mic Port
If your PC has a single Audio port and the Cosmic Byte headphone has separate audio and microphone jacks, you will not be able to use the microphone on the PC.
SOLUTION
You will need a 1 Female- 2 Male Audio Mic Cable which will merge the Audio and Mic input of your headphone into a single audio jack.
Microphone Low Volume Troubleshooting

Increase Microphone Volume in Windows

From the Windows Desktop Screen, right-click on the ‘Sound’ icon and from the options displayed select ‘Recording Devices’.

Right-click on the active microphone. The active microphone has a green checkmark marked against it.
Depending upon the setup there may be multiple microphones present. Cosmic
Byte GS410 Wired On Ear Headphone With Mic - Figure 2

Again, right-click the active mic and select the ‘Properties’ option.

Cosmic Byte GS410 Wired On Ear Headphone With Mic - Figure
3

Then, under the Microphone Properties window, from the ‘General’ tab, switch to ‘Levels’ tab and adjust the boost level. Cosmic Byte GS410 Wired On Ear
Headphone With Mic - Figure 4

By default, the level is set at 0.0 dB. You can adjust it up to +40 dB using the slider provided.
Be sure to carry out the process during your conversation so that you get the feedback from the other end immediately. This will also tell you whether the adjustments made are appropriate or not.

Microphone volume too low

In rare cases, it has been observed that boosting the microphone volume may not solve your problem. If it is so, select the ‘Advanced’ tab from the ‘Microphone
Properties’ window instead of ‘Levels’ and uncheck the option that reads as ‘Allow application to take executive control of this device’. Cosmic Byte
GS410 Wired On Ear Headphone With Mic - Figure 5

Microphone Boost option not available

Audio features depend on the chipset and drivers installed. If you do not see the Boost option, you may try the following:

  1. Change the port to connect the Microphone
  2. Run the Recording Audio troubleshooter
  3. Update Drivers: Updating Sound, Microphone & Audio drivers will help. If it is a Realtek chipset, you can get the updated drivers from Realtek.

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