hp B94HNI46CPA Probook Laptop User Guide
- June 13, 2024
- HP
Table of Contents
User Guide
SUMMARY
This guide provides information about components, network connection, power
management, security, backing up, and more.
Legal information
© Copyright 2022 HP Development Company, L.P.
AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HP Inc. under license. Intel, Celeron,
Pentium, and Thunderbolt are trademarks of Intel Corporation or its
subsidiaries in the U.S. and/or other countries. Windows is either a
registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries. NVIDIA and the NVIDIA logo are trademarks
and/or registered trademarks of NVIDIA Corporation in the U.S. and other
countries. The microSD logo and microSD are trademarks of SD-3C LLC. USB
Type-C ® are registered trademarks of USB Implementers Forum. DisplayPort™ and
the DisplayPort™ logo are trademarks owned by the Video Electronics Standards
Association (VESA ® and USB-C ) in the United States and other countries. ®
The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein. For DTS patents,
see http://patents.dts.com.
Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS
and the Symbol together are registered trademarks, and DTS Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights Reserved . Second Edition: May
2022 First Edition: January 2022 Document Part Number: N05887-002
Product notice
This user guide describes features that are common to most models. Some
features might not be available on your computer.
Not all features are available in all editions or versions of Windows. Systems
may require upgraded and/or separately purchased hardware, drivers, software
or BIOS update to take full advantage of Windows functionality. Windows is
automatically updated, which is always enabled. High-speed internet and
Microsoft account required. ISP fees may apply and additional requirements may
apply over time for updates. See http://www.windows.com. If your product
ships with Windows in S Mode: Windows in S Mode works exclusively with apps
from the Microsoft Store within Windows. Certain default settings, features,
and apps cannot be changed. Some accessories and apps that are compatible with
Windows may not work (including some antivirus, PDF writers, driver utilities,
and accessibility apps), and performance may vary, even if you switch out of S
Mode. If you switch to Windows, you cannot switch back to S Mode. Learn more
at Windows.com/SmodeFAQ. To access the latest user guides, go to
http://www.hp.com/support , and follow the instructions to find your
product. Then select Manuals.
Software terms
By installing, copying, downloading, or otherwise using any software product
preinstalled on this computer, you agree to be bound by the terms of the HP
End User License Agreement (EULA). If you do not accept these license terms,
your sole remedy is to return the entire unused product (hardware and
software) within 14 days for a full refund subject to the refund policy of
your seller. For any further information or to request a full refund of the
price of the computer, please contact your seller.
Safety warning notice
Reduce the possibility of heat-related injuries or of overheating the computer
by following the practices described.
WARNING! To reduce the possibility of heat-related injuries or of
overheating the computer, do not place the computer directly on your lap or
obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional
printer, or a soft surface, such as pillows or rugs or clothing, to block
airflow. Also, do not allow the AC adapter to come into contact with the skin
or a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adaptcomply with the user-accessible surface temperature
limits defined by applicable safety standards.
Processor configuration setting (select products only)
Important information about processor configurations.
IMPORTANT: Select computer products are configured with an Intel®
Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series
processor and a Windows® operating system. If your computer is configured as
described, do not change the processor configuration setting in msconfig.exe
from 4 or 2 processors to 1 processor. If you do so, your computer will not
restart. You will have to perform a factory reset to restore the original
settings.
Getting started
This computer is a powerful tool designed to enhance your work and
entertainment. Read this chapter to learn about best practices after you set
up your computer and where to find additional HP resources. After you set up
and register the computer, HP recommends the following steps to get the most
out of your smart investment:
TIP: To quickly return to the computer Start screen from an open app or
the Windows desktop, press the Windows key on your keyboard. Pressing the
Windows key again returns you to the previous screen.
- Connect to the internet—Set up your wired or wireless network so that you can connect to the internet. For more information, see Network connections on page 19.
- Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 49.
- Get to know your computer—Learn about your computer features. See Components on page 3 and Navigating the screen on page 24 for additional information.
- Find installed software—Access a list of the software preinstalled on the computer: Select the Start button, and then select All apps. ‒ or – Right-click the Start button, and then select Apps and Features.
- Back up your hard drive—Create recovery discs or a recovery USB flash drive to back up your hard drive. See Backing up, restoring, and recovering on page 56.
- Access HP Support Assistant app—For quick online support, open the HP Support Assistant app (select products only). HP Support Assistant optimizes computer performance and resolves problems using the latest software updates, diagnostic tools, and guided assistance. Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant.
Finding information
To locate resources that provide product details, how-to information, and
more, use this table.
Table 1-1 Additional information
| Resource | Contents |
|---|---|
| Setup Instructions | ● Overview of computer setup and features |
HP support For HP support, go to https://www.hp.com/support , and follow
the instructions to find your product.
‒ or – Select the Search icon in the taskbar, type support in the search box,
and then select HP Support Assistant.
‒ or – Select the question mark icon (select products only) in the taskbar.| ●
Online chat with an HP technician
● Support telephone numbers
● Replacement parts videos (select products only)
● Maintenance and service guides
● HP service center locations
Safety & Comfort Guide
To access this guide:
■ Select the Search icon in the taskbar, type HP Documentation in the search
box, and then select HP Documentation.
‒ or –
■ Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the internet to access the latest version
of the user guide.| ● Proper workstation setup
● Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
● Electrical and mechanical safety information
Regulatory, Safety, and Environmental Notices
To access this document:
■ Select the Search icon in the taskbar, type HP Documentation in the search
box, and then select HP Documentation.| ● Important regulatory notices,
including information about
Restrictions of Hazardous Substances (RoHS) and proper battery
disposal, if needed.
Limited Warranty*
To access this document:
■ Select the Search icon in the taskbar, type HP Documentation in the search
box, and then select HP Documentation.
‒ or –
■ Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the internet to access the latest
version of the user guide.| ● Specific warranty information about this
computer
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone number, and postal address.
Components
Your computer features top-rated components. This chapter provides details
about your components, where they are located, and how they work.
Locating hardware
Use these instructions to find out what hardware is installed on your
computer.
■ Select the Search icon in the taskbar, type device manager in the search
box, and then select the
Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version
number, press fn+esc (select products only).
Locating software
Use these instructions to find out what software is installed on your
computer:
■ Right-click the Start button, and then select Apps and Features.
Right
Use the illustration and table to identify the components on the right side of
the computer.
Table 2-1
Right-side components and their descriptions
| Component | Description |
|---|---|
| (1) microSD™ card reader | Reads optional memory cards that store, manage, |
share, or access information.
To insert a card:
1. Hold the card label-side up, with the connectors facing the computer.
2. Insert the card into the memory card reader, and then press in on the card
until it is firmly seated.
To remove a card:
■ Press in on the card, and then remove it from the memory card reader.
(2) USB Type-C power connector port, SuperSpeed 20 Gbps port, and
DisplayPort™ output| Connects a USB device, provides high-speed data transfer,
and (for select products) charges small devices (such as a smartphone) when
the computer is on or in Sleep mode.
NOTE: Use a standard USB Type-C charging cable or cable adapter
(purchased separately) when charging a small external device.
– and – Connects a display device that has a USB Type-C connector, providing
DisplayPort output.
(3) USB SuperSpeed 20 Gbps port with HP Sleep and Charge| Connects a USB
device, provides high-speed data transfer, and charges small devices (such as
a smartphone), even when the computer is off.
NOTE: Use a standard USB Type-A charging cable or cable adapter
(purchased separately) when charging a small external device.
(4) Security cable slot| Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it might
not prevent the computer from being mishandled or stolen.
Left
Use the illustration and table to identify the components on the left side of
the computer.
Table 2-2 Left-side components and their descriptions
| Component | Description |
|---|---|
| (1) Battery light | When AC power is connected: |
● White: The battery charge is greater than 90%.
● Amber: The battery charge is from 0 to 90%.
● Off: The battery is not charging.
When AC power is disconnected (battery not charging):
● Blinking amber: The battery has reached a low battery level. When the
battery has reached a critical battery level, the battery light begins
blinking rapidly.
● Off: The battery is not charging.
(2) Power connector| Connects an AC adapter.
(3) USB Type-C power connectors and
Thunderbolt™ ports with HP Sleep and Charge (2)| Connect a USB device,
provides high-speed data transfer, and charges small devices (such as a
smartphone), even when the
computer is off.
NOTE: Use a standard USB Type-C charging cable or cable adapter
(purchased separately) when charging a small external device.
NOTE: Your computer might also support a Thunderbolt docking station. –
and – Connect a display device that has a USB Type-C connector, providing
DisplayPort output.
(4) Audio-out (headphone)/Audio-in (microphonecombo jack| Connects optional
powered stereo speakers, headphones, earbuds, a headset, or a television audio
cable. Also connects an optional headset microphone. This jack does not
support optional standalone microphones. WARNING! To reduce the risk of
personal injury, adjust the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the Regulatory, Safety, and
Environmental Notices. To access this guide:
■ Select the Search icon in the taskbar, type HP Documentation in the search
box, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer speakers are
disabled.
Display
Use the illustration and table to identify the display components.
Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for
improved eye comfort and safety.
Also, blue light mode automatically adjusts blue light emissions when you are
using the computer at night or for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort
Guide. It describes proper workstation setup and proper posture, health, and
work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort
Guide is available on the web at http://www.hp.com/ergo.
NOTE: Choose the illustration that matches your computer.
Table 2-3 Display components and their descriptions
| Component | Description |
|---|---|
| (1) Infrared (IR) LEDs (2)c | On: Camera is operating. |
| (2) Camera (IR)* | Allows you to video chat, record video, and record still |
images. To use your camera, see Using a camera (select products only) on page
28. Some cameras also allow a facial recognition logon to Windows, instead of
a password logon. For more information, see Windows Hello (select products
only) on page 48.
NOTE: Camera functions vary depending on the camera hardware and software
installed on your product.
(3) Camera (Web)| Allows you to video chat, record video, and record still
images. To use your camera, see Using a camera (select products only) on page
28. Some cameras also allow a facial recognition logon to Windows, instead of
a password logon. For more information, see Windows Hello (select products
only) on page 48.
NOTE: Camera functions vary depending on the camera hardware and software
installed on your product.
(4) Webcam LED| On: Camera is operating.
(5) Ambient light sensor| Detects light levels in the environment to adjust
the camera’s noise reduction levels.
(6) Antennas (2)**| Send and receive wireless signals to communicate with
wireless local area networks (WLANs).
*The infrared camera and lenses are not visible from the outside of the computer.
**The antennas are not visible from the outside of the computer.
For wireless regulatory notices, see the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region.
To access this guide:
■ Select the Search icon in the taskbar, type HP Documentation in the search
box, and then select HP Documentation.
Table 2-4 Display components and their descriptions
| Component | Description |
|---|---|
| (1) Infrared LEDs (2) | On: Camera is operating. |
| (2) Camera (IR)* | Allows you to video chat, record video, and record still |
images. To use your camera, see Using a camera (select products only) on page
28. Some cameras also allow a facial recognition logon to Windows, instead of
a password logon. For more information, see Windows
Hello (select products only) on page 48. NOTE: Camera functions vary depending
on the camera hardware and software installed on your product.
(3) Camera (Web)| Allows you to video chat, record video, and record still
images. To use your camera, see Using a camera (select products only) on page
28. Some cameras also allow a facial recognition logon to Windows, instead of
a password logon. For more information, see Windows
Hello (select products only) on page 48.
NOTE: Camera functions vary depending on the camera hardware and software
installed on your product.
(4) Web cam LED| On: Camera is operating.
(5) Ambient light sensors (2)| Detect light levels in the environment to
adjust the camera’s noise reduction levels.
(6) Antennas (2)**| Send and receive wireless signals to communicate with
wireless local area networks (WLANs).
*The infrared camera and lenses are not visible from the outside of the computer.
The antennas are not visible from the outside of the computer.
For wireless regulatory notices, see the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region.
To access this guide:
■ Select the Search icon in the taskbar, type HP Documentation in the search
box, and then select HP Documentation.
Keyboard area
Keyboards can vary by language.
NOTE: The keyboard, including the function keys and power key (select
products only), is disabled in stand, tent, and tablet modes. To enable the
keyboard, including the power key, change to the clamshell mode.
Touchpad
The touchpad settings and components are described here.
Touchpad settings
You learn how to adjust the touchpad settings and components here.
Adjusting touchpad settings**
Use these steps to adjust touchpad settings and gestures.
- Select the Search icon in the taskbar, type touchpad settings in the search box, and then press enter.
- Choose a setting.
Turning on the touchpad
Follow these steps to turn on the touchpad.
- Select the Search icon in the taskbar, type touchpad settings in the search box, and then press enter.
- Using an external mouse, click the Touchpad button.
If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to select the button.
Touchpad components
Use the illustration and table to identify the touchpad components.
Table
2-5 Touchpad components and their descriptions
| Component | Description |
|---|---|
| (1) Touchpad zone | Reads your finger gestures to move the pointer or activate |
items on the screen.
NOTE: For more information, see Using touchpad and touch screen gestures on
page 24.
(2) Left touchpad zone| Functions like the left button on an external mouse.
(3) Right touchpad zone| Functions like the right button on an external mouse.
Lights
Use the illustration and table to identify the lights on the computer.
References
- Patents - DTS
- Windows 10 and Windows 11 in S mode FAQ - Microsoft Support
- Print On Demand process for HP product documents | HP® Support
- hp.com/support
- Experience the Power of Windows 11 OS, Computers, & Apps | Microsoft
- hp.com/support
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