i-tec TB3TRAVELDOCKPD Thunderbolt 3 Travel Dock Dual 4K Display Power Delivery 60W User Guide

: June 13, 2024
: i-tec

Table of Contents

INTRODUCTION
SPECIFICATIONS
DESCRIPTION
SYSTEM REQUIREMENTS
INSTALLING DRIVERS
HARDWARE INSTALLATION
CONNECTING A HDMI / DP MONITOR
USING IN WINDOWS OS
USING IN MACOS
SAFETY INSTRUCTIONS
FREQUENTLY ASKED QUESTIONS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

i-tec TB3TRAVELDOCKPD Thunderbolt 3 Travel Dock Dual 4K Display Power Delivery 60W

INTRODUCTION

Please read the entire instruction manual carefully. Detailed manual is available on our website www.i-tec.pro/en/ in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at:
support@itecproduct.com

Important Warning
The docking station must be used along with a USB-C power adapter.

mportant warning regarding 8K resolution: The docking station supports up to 8K resolution (7680×4320/30 Hz), but the resolution can only be set if it is also supported by your laptop – Thunderbolt™ 3 must support DisplayPort 1.4. If the Thunderbolt™ 3 port of your laptop only supports DisplayPort 1.2, maximum resolution is only 4K 4096×2160@60 Hz.

GLOSSARY

Interface / port / connector / input / slot – a place where two devices are physically connected.
Chipset – a semiconductor device in a laptop, tablet or PC controlling the function of a port.
Thunderbolt™ – is a quick hardware interface, which serves for connection of (peripheral) devices to the computer through an expansion bus-bar.
Thunderbolt connects PCI-Express and DisplayPort to a serial data interface. Enables you to chain up to 6 other Thunderbolt™ devices; transfer speed (bitrate) of Thunderbolt™ 3 is up to 40Gbit/s.
USB-C / USB Type-C / Thunderbolt™ 3 – is a new symmetric connector and standard, introduced by USB-IF in their specification USB 3.1. Windows 10 (Microsoft), Mac OS X (Apple) and Chrome OS and Android (Google) have introduced native support for this connector. It allows faster charging, energizing, double-function (a host but also a guest), support for alternative modes (DisplayPort, MHL, Thunderbolt) and error messaging using Billboard equipment.
USB-C Power Delivery (USB-C PD) – optional property of the USB-C connector. A connector with this support can charge and be charged at the same time and it supports loads from 10W to 100W (depending on profiles 1-5).
USB 3.1 / 3.0 / 2.0 – a standard for USB interface / port for connection of various USB devices. Various USB devices can be connected to the docking station or adapter using the USB interface type A. USB type B is used for connecting the docking station or adapter to a laptop or tablet.
HDMI / Display Port – a standard for digital graphical interface / port for connection of monitors and other graphical display devices.
LAN (Local Area Network) – the local computer network is now the most popular Ethernet that achieves a theoretical transfer rate of up to 1 Gbit/s at the docking station – GLAN / RJ-45.
Audio – designation for audio input (microphone) or output (earphones / loudspeakers).

SPECIFICATIONS

1x integrated ThunderboltTM3 cable for connecting to a device (18 cm).
Docking station technology: Thunderbolt™ 3
Power Delivery: 60 W
Video ports:
1x Display Port
1x HDMI
Resolution:
DP 1.2 HBR2:
1 monitor – 1x DP up to 4K/60 Hz
1 monitor – 1x HDMI up to 4K/60 Hz
2 monitors – 1x HDMI + 1x DP up to 2x 4K/60 Hz
DP 1.4 HBR3:
1 monitor – 1x DP up to 8K/30 Hz*
1 monitor – 1x HDMI up to 4K/60 Hz
2 monitors – 1x HDMI + 1x DP up to 2x 4K/60 Hz 1x USB-C PD port (power delivery only)
1x USB 3.1 Gen 2 port (10 Gbps)
1x USB 2.0 port
1x Ethernet GLAN RJ-45 port (Realtek RTL8153)
1x 3.5 mm combo audio jack
Integrated USB-C cable (18 cm)
OS: Windows 10, macOS, Linux with the latest updates
Product dimensions: 100 x 100 x 28 mm
Product weight: 210 g
8K resolution must be supported by the connected laptop or tablet.

DESCRIPTION

USB-C 3.1 Gen 2 port (10 GB/s)
USB-A 2.0
3.5 mm Combo Audio Jack
Ethernet GLAN RJ-45 port – supports 10/100/1000 Mb/s
HDMI port – for connecting a monitor with HDMI input.
DisplayPort – allows connecting up to one 8K/30 Hz monitor. Only if the main GPU and Thunderbolt™ 3 port support DisplayPort 1.4.
USB-C Power Delivery port – for charging a laptop, tablet or smartphone that supports Power Delivery technology.The port can be used to connect an original or universal power adapter with a USB-C connector to provide constant charging while you’re using your laptop, tablet or smartphone. Unplugging the USB-C adapter will restart the docking station and disconnect and reconnect all connected devices.
Power LED – glows green after connecting to power.
Thunderbolt™ 3 LED – glows blue after connecting the docking station to a Thunderbolt™ 3 device.

SYSTEM REQUIREMENTS

Hardware requirements: Device with a free Thunderbolt3 port.
Operating system: Windows 10, macOS and Linux with the latest updates. In order to play Ultra HD 4K/5K video, the computer must be capable of decoding the video through its GPU. Less powerful portable computers are often able to handle playing 4K/5K video, but the result is not ideal (video stuttering).

INSTALLING DRIVERS

The docking station can be connected directly; its drivers are a part of the operating system.
For Windows 10, please make sure your computer has the latest drivers for Thunderbolt™ 3 installed. The drivers are provided by the manufacturer of your laptop.

ThunderboltTM EN 3 Travel Dual 4K Display Docking Station

HARDWARE INSTALLATION

Turn on the laptop / tablet and connect the power adapter to the docking station.
Connect the docking station’s power adapter to 110 V / 230 V AC mains.
Plug a Thunderbolt™ 3 cable into the Thunderbolt™ 3 port on the rear panel of the docking station.
Plug the other end into a free Thunderbolt™ 3 port of your laptop / tablet.
If on Windows OS, enable the new Thunderbolt™ 3 device.
If on Linux, enable the new Thunderbolt™ 3 device. It must be displayed with the description Enabled.
There is no need to enable anything in macOS ; the docking station will work automatically.
Afterwards, the station’s ports will automatically start installing onto the system.
Once installation is complete, it is recommended to restart the laptop / tablet.

In Windows, the LAN port appears in Start - > Control Panel (Show Small Icons)
Device Manager->Network Adapters as “Realtek RTL8153”. Audio ports can be found in Start->Control Panel (Show Small Icons)->Device Manager->Audio, Video and Game Controllers as „USB Advanced Audio Device“ and/or depending on the connected monitor (for example, on figure „LG Ultra HD (Intel® Display Audio)“)

Displaying LAN and audio ports in Device Manager
The installed ports are displayed in Mac OS X as “i-tec TB3TRAVELDOCKPD“ in “About This Mac“ “System Profiler“ “Hardware“ “Thunderbolt“.

Displaying the docking station in macOS

CONNECTING A HDMI / DP MONITOR

To connect a monitor to the docking station, use an HDMI / DP cable (it is recommended to use cable version 2.0 and higher for HDMI and DP 1.4 and higher for DP). The screen of your laptop / tablet may flash while the external monitor is installing. This is normal. The docking station supports the connection of a maximum of two monitors. Display interface: 1x HDMI and 1x DP

1 monitor connected through 1 DisplayPort cable – resolution of up to 8K 7680×4320/30 Hz or 1 monitor through 1 HDMI cable – resolution of up to 4K 4096×2160@60 Hz.
8K resolution is supported only if the Thunderbolt™ 3 connector of your laptop supports DisplayPort 1.4.

If the Thunderbolt™ 3 port only supports DisplayPort 1.2, maximum resolution is only 4K 5120×2880/60 Hz

2 monitors connected simultaneously, 1x DisplayPort and 1x HDMI, max. resolution of 4K 4096×2160@60Hz.
Video resolution and repetition rate depend on the capabilities of the host PC / NB.

USING IN WINDOWS OS

Advanced graphics output configuration – after connecting your monitor, right click your desktop and select “Display settings”. Here you can choose which monitor to use, select resolution and refresh rate.

By clicking on the second monitor and moving it you can position this monitor as required relative to the original monitor of your laptop / tablet.

Now you can set Extend and Mirror mode:

Mirror mode: on the monitor select the 2nd Monitor, select Several monitors → Mirror this display → OK.
Extend mode: on the monitor select the 2nd Monitor

Audio settings – Windows → System → Audio

Sound settings

The Standby / Hibernate mode and the Video port – after the activation of the laptop / tablet from the Standby / Hibernate mode the primary (original) monitor is displayed, for this reason we recommend using the monitor that is integrated with the laptop / tablet as the primary monitor, so that you can log on to the system again.
The Mirror mode – the additional monitor takes on the parameters of the original monitor in the system, i.e., if you select the Mirror mode and the original monitor resolution is e.g. 1280×1024 then the screen will be displayed on the additional monitor with a resolution of max. 1280×1024 (even if you set a higher resolution).
Pressing the keys „Windows“ + P you can also easily control the monitors – for using a monitor in Win 10 you can select: Computer screen only, Mirror, Extend, Second screen only

USING IN MACOS

After connecting the monitor, the screen on your Mac will glimmer, which is a standard condition, after stabilization it is possible to perform standard setting of the monitor here: System Preferences-Displays:

Click on Arrangement and in the default mode (Extended desktop) click on the new monitor and drag it as necessary vis-à-vis the Mac monitor. If you select Mirror displays the mode will change to Mirror (the resolution of the monitors will be automatically adjusted according to their parameters and the highest possible resolution will be set on both monitors). By cancelling the Mirror displays option you will return to the Extended desktop mode.

Extended mode: The arrow indicates the possible position of the connected monitor vis-à-vis the Mac monitor.

Extended mode: In this mode you can choose the Main monitor by dragging the Menu Bar.

Mirror mode: This mode can only be used if supported by the Mac.

Click on Gather Windows: using this option you can choose the settings of the corresponding monitor – Scaled (offers available resolutions), Rotation (Standard, 90°, 180° and 270°) and Refresh rate (if offered). Below the following setting options are displayed. This may vary, depending on your monitor.

In Scaled mode click on the required icon, the resolution is displayed below (which looks like this, 3008×1692 = 4K/30Hz)

Closed-display mode – 4 conditions have to be met to prevent the MacBook from turning off. The MacBook must be connected to power and an external keyboard, mouse and monitor must be connected. You can then close the MacBook lid and work only with the external monitor. https://support.apple.com/en- us/HT201834
In some cases, display issues can be resolved by disconnecting the docking station’s cable from the Mac’s port and reconnecting it after approximately 10 seconds. Wait for your peripherals to finish connecting. The majority of issues with fixing black screen issues on the connected monitor after putting the Mac to sleep mode, using the screen saver, restarting the Mac or turning the Mac on/ off can be resolved the same way.

SAFETY INSTRUCTIONS

Do not expose to extreme temperatures and air humidity
Do not cover, risk of fire.
Use the device on flat surfaces – you will prevent it from slipping and falling to the ground.
Save the user manual for a possible use later.
In cooperation with the service department:
Check functionality after falling to water or to the ground.
Check functionality when the cover is broken.
Send the device back if it does not work in accordance with the user manual.