Array 23503-150 WiFi Connected Door Lock User Manual
- June 13, 2024
- Array
Table of Contents
Array 23503-150 WiFi Connected Door Lock
Introduction
In the era of smart homes, where convenience meets security, the ARRAY 23503-150 WiFi Connected Door Lock emerges as a game-changer. This innovative smart deadbolt is designed to enhance your home security while simplifying your life. Say goodbye to fumbling for keys or wondering if you remembered to lock the door because ARRAY has you covered.
Product Specifications
- Manufacturer: Hampton Products
- Part Number: 23503-150
- Item Weight: 4.1 pounds
- Product Dimensions: 1 x 3 x 5.5 inches
- Color: Bronze
- Style: Traditional
- Material: Metal
- Power Source: Battery Powered
- Voltage: 3.7 Volts
- Installation Method: Mounted
- Item Package Quantity: 1
- Special Features: Rechargeable, Wi-fi, Wifi
- Usage: Outside; Professional, Inside; Amateur, Inside; Professional, Outside; Amateur
- Included Components: 1 Hardware Quick Start Guide Instruction Sheet, 2 Keys, 1 Wall Adapter Charger, 2 Rechargeable Batteries, 1 Array WiFi Lock
- Batteries Included: Yes
- Batteries Required: Yes
- Battery Cell Type: Lithium Polymer
- Warranty Description: 1 Year Electronics, Lifetime Mechanical and Finish
Product Description
- Remote Access and Control with Ease: The ARRAY smart deadbolt is Wi-Fi cloud and app-enabled, and the best part – it requires no hub. Imagine being able to lock and unlock your door from virtually anywhere using your smartphone or tablet. Whether you’re at the office, on vacation, or just lounging in your living room, you have complete control at your fingertips.
- Scheduled Access for Added Convenience: With ARRAY, you can send scheduled e-Keys or e-Codes to authorized users via your smartphone or tablet. This feature is incredibly handy for granting access to family members, friends, or service providers during specific time slots. Keep track of who comes and goes with the activity log and receive notifications in real time.
- Seamless Compatibility with Your Devices: ARRAY plays well with both Android and iOS (Apple) smartphones, tablets, and even Apple or Android Wear smartwatches. Its compatibility extends to Amazon Echo, allowing you to lock your door effortlessly with a simple voice command to Alexa. “Alexa, lock my door” – it’s that easy.
- Next-Level Security and Convenience: ARRAY’s advanced features make it the next generation in smart home security. It boasts a rechargeable lithium-polymer battery, a built-in solar panel for eco-friendly power, and a separate battery charger for your convenience. Your home security is further ensured with high-security encryption technology.
- User-Friendly Mobile App: The ARRAY app is your gateway to managing your smart deadbolt. It’s available for free on both the App Store and Google Play Store. Its user-friendly interface makes it easy to navigate and understand. Download it to experience how simple and useful it can be.
- Hands-Free Entry for the Modern Lifestyle: Have your hands full when you reach your door. ARRAY simplifies entry with its geofencing feature. It detects when you approach or leave home, sending you a notification to unlock your door before you even step out of your car. Plus, ARRAY pairs seamlessly with Push Pull Rotate door locks, offering three convenient ways to open your door.
Product Features
The ARRAY 23503-150 WiFi Connected Door Lock is designed to offer you the ultimate convenience and security for your home. With a host of advanced features, this smart deadbolt ensures that your home is safe and easily accessible, making it a valuable addition to your smart home ecosystem. Here are the key features that set ARRAY apart:
- Remote Locking and Unlocking : Control your door lock from anywhere using your smartphone or tablet. No more worrying about forgetting to lock the door or needing to rush home to let someone in.
- Scheduled Access : Send scheduled electronic keys (e-Keys) or e-Codes to authorized users. You can specify when these keys are active, providing a flexible and secure way to grant access.
- Cross-Device Compatibility : ARRAY is compatible with both Android and iOS (Apple) smartphones, tablets, and smartwatches. It also works seamlessly with Amazon Echo, enabling voice-controlled locking and unlocking.
- Geofencing Technology : ARRAY uses geofencing to detect when you approach or leave your home. You can receive notifications to unlock your door as you approach or reminders if you forget to lock it.
- Solar Power and Rechargeable Battery : ARRAY features a built-in solar panel, making it an eco-friendly choice. It includes a rechargeable lithium-polymer battery for reliable power.
- High-Security Encryption : Your home security is paramount. ARRAY employs highly secure encryption technology to ensure the safety and reliability of your smart deadbolt.
- User-Friendly Mobile App : The ARRAY app, available for free on the App Store and Google Play Store, is easy to use and navigate. It puts the power of managing your smart deadbolt in your hands.
- Hands-Free Entry : ARRAY offers a unique hands-free entry feature. Paired with pull-rotate door locks, you can open your door in three convenient ways without setting down your belongings.
- Easy Installation : Installing ARRAY is straightforward, making it accessible for homeowners of all technical levels.
- No Monthly Fees : Enjoy the full benefits of ARRAY without any hidden fees or ongoing monthly subscriptions. It’s a one-time investment in your home security and convenience.
The ARRAY 23503-150 WiFi Connected Door Lock is not just a smart lock; it’s a gateway to a more secure and connected home. Experience the peace of mind that comes with knowing your home is protected and accessible no matter where you are.
Please note that this product complies with California’s Proposition 65.
Product Usage Instructions
Now, let’s move on to the crucial installation steps for your Array 23503-150 WiFi Connected Door Lock:
Step 1: Prepare Your Door
- Ensure your door is properly aligned and that the existing deadbolt is in good condition.
Step 2: Remove the Old Lock
- Remove the screws and detach the old deadbolt lock from the door.
Step 3: Install the Array 23503-150 Lock
- Follow the manufacturer’s provided instructions for mounting the lock on your door. Be sure to secure it firmly.
Step 4: Connect to WiFi
- Download the Array mobile app and follow the setup instructions to connect the lock to your WiFi network.
Step 5: Create User Codes
- Set up user PIN codes for yourself, family members, and trusted guests using the mobile app.
Care and Maintenance
To ensure the longevity and optimal performance of your Array 23503-150 WiFi Connected Door Lock, follow these care and maintenance tips:
- Regularly clean the lock’s keypad and surfaces with a soft, damp cloth.
- Replace the batteries as needed, and keep spares on hand.
- Check for firmware updates via the mobile app and install them when available.
Troubleshooting
- Issue 1: Lock Not Responding to Commands
- Check Power Source: Ensure the lock has working batteries. If the batteries are low, replace them with fresh ones.
- WiFi Connection: Verify that your lock is connected to your WiFi network. Check the signal strength and move the lock closer to your router if needed.
- App Connectivity: Ensure that your mobile device has a stable internet connection. Restart the mobile app and try sending commands again.
- Issue 2: Forgotten User Codes
- Master Code: If you’ve forgotten your master code, consult the user manual or contact Array’s customer support for instructions on resetting it.
- Guest Codes: If a guest has forgotten their code, you can remotely generate a new one using the mobile app.
- Issue 3: Door Locks/Unlocks Unintentionally
- Sensitivity Settings: Check the sensitivity settings of the lock. Lower sensitivity can help prevent accidental locking or unlocking due to vibrations.
- Issue 4: WiFi Connectivity Problems
- Router Reboot: Restart your WiFi router to ensure a stable connection.
- WiFi Network Issues: Verify that your WiFi network is working correctly. Other connected devices may also be affecting the network.
- Reconnect to WiFi: Use the mobile app to reconnect the lock to your WiFi network if needed.
- Issue 5: Error Codes or LED Indicators
- Error Code Lookup: Refer to the user manual to interpret error codes or LED indicators. They can provide valuable information about the issue.
- Reset Lock: If the issue persists and you can’t identify the problem, you may need to perform a factory reset of the lock. Be aware that this will erase all user data, and you’ll need to set up the lock again from scratch.
- Issue 6: Mechanical Issues
- Check Door Alignment: Ensure that your door is properly aligned. Misalignment can cause difficulties in locking and unlocking.
- Lubrication: Apply a silicone-based lubricant to the lock’s moving parts if they seem stiff or jammed.
If you’ve exhausted these troubleshooting steps and the issue still persists, it’s advisable to contact Array’s customer support for more specific guidance related to your lock model. They can provide tailored assistance to resolve any persistent issues you may be facing with your Array 23503-150 WiFi Connected Door Lock.
FAQs
How does the Array 23503-150 WiFi Connected Door Lock enhance home security?
The Array 23503-150 WiFi Connected Door Lock enhances home security by providing remote access and control. You can lock and unlock your door from anywhere using your smartphone or tablet. It also offers scheduled access, allowing you to send e-Keys or e-Codes to authorized users during specific time slots. The lock also features high-security encryption technology for added security.
Is the Array 23503-150 WiFi Connected Door Lock compatible with both Android and iOS devices?
Yes, the Array 23503-150 WiFi Connected Door Lock is compatible with both Android and iOS smartphones, tablets, and smartwatches. It also works seamlessly with Amazon Echo, enabling voice-controlled locking and unlocking.
How does the geofencing technology of the Array 23503-150 WiFi Connected Door Lock work?
The geofencing technology of the Array 23503-150 WiFi Connected Door Lock detects when you approach or leave your home. You can receive notifications to unlock your door as you approach or reminders if you forget to lock it.
Does the Array 23503-150 WiFi Connected Door Lock require a hub?
No, the Array 23503-150 WiFi Connected Door Lock does not require a hub. It is Wi-Fi cloud and app-enabled, allowing you to control it directly from your smartphone or tablet.
What is the power source of the Array 23503-150 WiFi Connected Door Lock?
The Array 23503-150 WiFi Connected Door Lock is battery-powered. It uses rechargeable lithium-polymer batteries and also features a built-in solar panel for eco-friendly power.
How do I clean and maintain the Array 23503-150 WiFi Connected Door Lock?
To clean and maintain the Array 23503-150 WiFi Connected Door Lock, regularly clean the lock's keypad and surfaces with a soft, damp cloth. Replace the batteries as needed and keep spares on hand. Check for firmware updates via the mobile app and install them when available.
What should I do if the lock is not responding to commands?
If the lock is not responding to commands, you should first check the power source and ensure that the lock has working batteries. If the batteries are low, replace them with fresh ones. Also, verify that the lock is connected to your WiFi network and that your mobile device has a stable internet connection. Restart the mobile app and try sending commands again.
What should I do if I forget my user codes?
If you forget your master code, consult the user manual or contact Array's customer support for instructions on resetting it. If a guest forgets their code, you can remotely generate a new one using the mobile app.
How can I troubleshoot WiFi connectivity problems with the Array 23503-150 WiFi Connected Door Lock?
To troubleshoot WiFi connectivity problems, you can try rebooting your WiFi router to ensure a stable connection. Verify that your WiFi network is working correctly and that other connected devices are not affecting the network. You can also use the mobile app to reconnect the lock to your WiFi network if needed.
What should I do if I encounter error codes or LED indicators on the Array 23503-150 WiFi Connected Door Lock?
If you encounter error codes or LED indicators, refer to the user manual to interpret them. They can provide valuable information about the issue. If the issue persists and you can't identify the problem, you may need to perform a factory reset of the lock. Be aware that this will erase all user data, and you'll need to set up the lock again from scratch.
What should I do if I experience mechanical issues with the Array 23503-150 WiFi Connected Door Lock?
If you experience mechanical issues, first check the alignment of your door. Ensure that it is properly aligned as misalignment can cause difficulties in locking and unlocking. If the lock's moving parts seem stiff or jammed, you can apply a silicone-based lubricant to them. If the issue persists, it's advisable to contact Array's customer support for more specific guidance related to your lock model.