Tenda RH3-WCA Security Outdoor Pan Tilt FullHD Camera User Guide
- June 13, 2024
- Tenda
Table of Contents
Quick Installation Guide
1080P Outdoor Wi-Fi Pan/Tilt Camera
CH3-WCA/RH3-WCA
This guide instructs how to install and connect the device. For more
information, such as the description of symbols displayed on relevant
materials, please visit www.tendacn.com or scan the
Product Documents QR code of this guide.
The product name and model are specified on the label of the device.
Package contents
Appearance
| 1 | Power jack | Used to connect to the included power adapter. |
|---|---|---|
| 2 | Ethernet port | 10/100 Mbps auto-negotiation Ethernet port, used for |
connecting such devices as the router and switch.
3| Speaker| /
4| Infrared light| /
5| Spotlight| /
6| Microphone| /
7| LED indicator| Solid red: Initializing and starting.
Blinking red slowly: Disconnected from a 2.4 GHz Wi-Fi network. Blinking red
quickly: Connecting to a 2.4 GHz Wi-Fi network. Solid blue: Connected to a 2.4
GHz Wi-Fi network.
Blinking blue slowly: Upgrading.
Blinking blue quickly: Waiting to connect to a 2.4 GHz Wi-Fi network.
8| Micro SD card slot (Behind the cover)| Insert the Micro SD card to store
the monitoring videos.
9| Reset button (Behind the cover)| Hold down the reset button for about 5
seconds and release it after the LED indicator blinks blue quickly or you hear
a prompt tone. The camera is reset to factory settings successfully.
Tips
” Before adding your camera, ensure that the router is connected to the
internet
successfully and the filter function is disabled.
-
Power on the camera.
The LED indicator lights solid red after the camera is powered on.
When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network.
-
Download the TDSEE App onto your mobile device by scanning the QR code or searching for TDSEE in the Google Play or App Store.
http://download.cloud.tenda.com.cn/down/TendaSecurity -
Run the TDSEE App and follow the instructions to complete user registration. Enter the home page, and tap Add a device or | in the upper-right corner of the home page.
-
Scan the QR code on the top of the camera, and follow the instructions in the App.
Install the camera
Installation method
The camera supports wall, ceiling and pole mounting.
Tips
– Make sure the ceiling is strong enough to withstand three times the weight
of the camera.
– You may need a hammer drill, a drill bit (Diameter: 6 mm), a screwdriver,
and a ladder for the installation.
– You are recommended to drill a hole of 28 mm to 32 mm using a drill bit.
Ceiling/ wall mounting
Pole mounting
Install waterproof kit
Install the waterproof kit for the Ethernet port if the camera is installed
outdoors.
Tips
The included waterproof kit is not suitable for the Ethernet cable with
protection cover on the crystal head. See the example on the right. When the
Ethernet port of the camera is connected to an Ethernet cable, the waterproof
installation steps are as follows. If not, you are also recommended to install
the kit and wrap the end with waterproof tape.
- Put the 0-ring on the Ethernet port of the camera.
- Pass the Ethernet cable through the fixed nut, the waterproof ring and the waterproof jacket in proper order.
- Rotate to fix the waterproof jacket to the Ethernet port of the camera, insert the waterproof ring into the waterproof jacket and fasten the fixed nut.
Power on the camera
Power on the camera after the camera is mounted. When the camera completes
startup, it will automatically connect to the configured Wi-Fi network. When
the LED indicator of the camera is solid blue, you can use the camera
normally.
FAQ
Q1. What should | do if | failed to add the camera?
Al. Try the following solutions: - Ensure that the router is connected to the internet successfully. - The camera only supports 2.4 GHz Wi-Fi network. When adding the camera, you need to connect the smartphone to a 2.4 GHz Wi-Fi network. - Do not hide the Wi-Fi network of the router when adding the camera (After adding the Wi-Fi network successfully, you can hide the Wi-Fi network).
- Confirm whether the LED indicator of the camera blinks blue quickly. If not, reset the camera and configure it again. Reset method: Hold the reset button down for about 5 seconds and release it after the LED indicator blinks blue quickly or you hear a prompt tone. The camera is reset successfully.
Q2. What should I do when the video preview is not smooth?
A2. Try the following solutions: - Check if the Wi-Fi network of the router is smooth. - Take the router closer to the camera and adjust the antenna angle of the camera to be vertical. - When previewing the video with cellular mobile data, make sure that the internet connection of the smartphone is smooth. - Auto, Fluent, and HD are supported for video preview. You can adjust the video clarity according to the internet status.
Q3. How to store the videos?
A3. Try the following methods: Method 1: Install the Micro SD card on the camera. The micro SD card supports Alarm Recording and All Day Recording. By default, the recording mode is Alarm Recording, you can modify the recording mode according to the actual conditions. Procedure: Run the TDSEE App, choose the camera on the home page, then tap Settings (©) in the upper right corner)
SD Card Recording Settings, and choose the corresponding mode. Method 2: Subscribe to the Cloud Storage Service on TDSEE App. Procedure: Run the TDSEE App, choose the camera on the home page, and then tap Cloud Storage in the lower left corner. You can enjoy free cloud storage service (7-day loop detection recording) for 3 months upon the first activation.
Get support and services
Scan the Product Documents QR code to get related documents for more
information.
Tips
The specific product model can be found on the label of the device.
https://ma.tenda.com.cn/product/ch3en.html
Product Documents
(such as datasheet and user guide)
CE Mark Warning
This is a Class B product. In atomistic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
The mains plug is used as disconnect device, the disconnect device shall
remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. (2) To
avoid unnecessary radiation interference, it is recommended to use a shielded
RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address:
https://www.tendacn.com/download/list-9.html
Operating Frequency:
2.4 GHz: EU/2412-2472MHz (CH1-CH13)
EIRP Power (Max.):
2.4 GHz: 16dBm
Software Version: V11.10.00.X
Caution:
Adapter Model: BNO73-A12012E, BNO73-A12012B
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100-240V AC, 50/60Hz0.4A
Output: 12V DC, 1A
**:DC Voltage RECYCLING**
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization
or to the retailer when he buys a new electrical or electronic equipment.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Operating frequency: 2412-2462MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. (2) To
avoid unnecessary radiation interference, it is recommended to use a shielded
RJ45 cable.
Safety Precautions
Before performing an operation, read the operation instructions and
precautions to be taken, and follow them to prevent accidents. The warning and
danger items in other documents do not cover all the safety precautions that
must be followed. They are only supplementary information, and the
installation and maintenance personnel need to understand the basic safety
precautions to be taken.
-
For ceiling/wall/pole mounting, the camera is suitable for mounting at heights >2m.
-
The camera is used outdoors. The power adapter is used indoors.
-
Do not use the device in a place where wireless devices are not allowed.
-
Please use the included power adapter.
-
Mains plug is used as the disconnect device, and shall remain readily operable.
-
The power socket shall be installed near the device and easily accessible.
-
Operating environment: Temperature: -30C -+60C; Humidity: (10% – 95%) RH, non-condensing;
Storage environment: Temperature: -40C – +70C; Humidity: (3% – 95%) RH, non- condensing. -
Keep the device away from fire, high electric field, high magnetic field, and inflammable and explosive items.
-
Unplug this device and disconnect all cables during lightning storms or when the device is unused for long periods.
-
Do not use the power adapter if its plug or cord is damaged.
-
If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
-
Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.
Technical Support
Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District,
Shenzhen, China. 518052
Website: www.tendacn.com
E-mail: tendasecurity@tenda.com
Copyright
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co.,
Ltd.
Other brand and product names mentioned herein are trademarks or registered
trademarks of their respective holders. Specifications are subject to change
without notice.
V1.0 Keep for future reference.