NETWORK CAMERA
User Manual
TNV-C7013RC

Copyright
©2023 Hanwha Vision Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.
Disclaimer
Hanwha Vision makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Hanwha Vision reserves the right to change the contents of this document without prior notice.
※ Design and specifications are subject to change without prior notice.
※ The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6.  Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.
   (Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13.  Unplug this apparatus during lighting storms or when unused for long periods of time.

14.  Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. This product is intended to be supplied by a UL Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2” and rated from 12 Vdc, 1.06A or PoE (48Vdc), 0.27A.

16. This product is intended to be supplied by isolation power.

17. If you use excessive force when installing the product, the camera may be damaged and malfunction.
    If you forcibly install the product using non-compliant tools, the product may be damaged.

18. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table.
    This may cause damage to the product.

19. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance.
    Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

20. If you install/disassemble the product in a manner that has not been recommended, the production functions/performance may not be guaranteed.
    Install the product by referring to “Installation & connection” in the user manual.

21. Installing or using the product in water can cause serious damage to the product.

22. Although a rapid change in temperature could cause frost inside the dome, there will be no problem with the video.

23. This device has been verified using STP cable. The use of appropriate GND grounding and STP cable is recommended to effectively protect your product and property from transient voltage, thunderstroke, communication interruption.

24. The operating temperature of the product is -10°C to +55°C (+14°F ~ +131°F)

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.
CAUTION

CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

Class construction
An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
The battery cannot be replaced.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
Please use the input power with just one camera and other devices must not be connected.
Before connecting the Power Terminal Block, you need to unplug the power plug from the outlet first.
When a new product box is opened (or during the initial use of the product), moisture might build up on the glass of the camera. The built-up moisture disappears naturally within a few hours after powered on.
Do not arbitrarily loosen or tighten the gore valve.
The ITE is to be connected only to PoE networks without routing to the outside plant.
The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802.3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1 or PS2 as defined in UL62368-1.
Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102.
As such, associated Ethernet wiring shall be limited to inside the building.

Please read the following recommended safety precautions carefully.

• Do not place this apparatus on an uneven surface.
• Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area.
•  Do not place this apparatus near conductive material.
•  Do not attempt to service this apparatus yourself.
• Do not place a glass of water on the product.
• Do not install near any magnetic sources.
• Do not block any ventilation openings.
• Do not place heavy items on the product.
• Please wear protective gloves when installing/removing the camera.
  The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.

• Reference : In case of providing information for helping of product’s usages
• Notice : If there’s any possibility to occur any damages for the goods and human caused by not following the instruction

※ Please read this manual for the safety before using of goods and keep it in the safe place.
We do not guarantee the quality of third-party products (e.g. lenses, accessories) that you separately purchase.
In particular installation environments, there might be interference in radio communications.
When interference of electromagnetic waves occurs between the product and radio  ommunication device, it is recommended to keep a certain distance between the two or change the direction of the receiving antenna.

WARNING
To Prevent damage which may caused by IR LED, don’t stare at operating lamp.
For below model only.
TNV-C7013RC
Risk Group 1 (Groupe de Risque 1)
WARNING IR emitted from this product.
Do not stare at operating lamp.
Product tested against IEC 62471

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher
•  RAM : 8G or higher
• Recommended browser: Chrome
• Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)
• Supported OS : Windows, Mac, Linux, Android, iOS, Chrome
• Verification environment
  – Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later
  – Mac 10.13/14: Safari version 11.0.1 or later
  ※ The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 16GB ~ 1TB(MLC or 3D TLC type required)
• Recommended Manufacturers : SanDisk, Transcend, Samsung, Western Digital
• Product Type : High endurance, Pro endurance, WD Purple
• The compatibility varies depending on the card manufacturers and types.

NAS RECOMMENDED SPECS

• Recommended capacity : 200GB or higher is recommended.
•  For this camera, you are recommended to use a NAS with the following manufacturer’s specs.
  Recommended products : QNAP NAS, Synology NAS

WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)

camera body
| Power Cable| 1| Used to plug into the power port
| Audio/Alarm cable| 1| Used to connect with the audio and alarm port
| Cable bushing| 1| Cable bushing for network/power cable installation.
| 1| Extra cable bushing for network cable installation.
| Cap Installer| 1| Used to connect the RJ45 cable.

• Use installation screws of at least M4, L30 for the installation of this product.

OPTIONAL ACCESSORIES FOR INSTALLATION
You can purchase appropriate optional accessories available.
Dome cover
SPG-VAN13W

AT A GLANCE
Appearance

included.
3 Mount Bracket| Used to install the camera in a corner.

Components (Camera body)

connection.

2 Audio/Alarm cable port

| Port to connect audio and alarm cables.
ALARM #1| They are configurable from the web viewer and can be used as Alarm in or Alarm out.
ALARM #2

GND

| The common “earthing” terminal for connecting Alarm I/ O signals.
MIC| A terminal for connecting to an external microphone.
SPEAKER| A terminal for connecting to an external speaker.
3 Power port (DC 12 V)| Port for power terminal block.
  4 Microphone hole| Microphone is embedded.
Item| Description
---|---
 5 Micro SD card slot| Compartment for the Micro SD card.

6 Reset Button

| The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.
J If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.
 7 Illumination Sensor| The sensor detects incoming light and controls the IR LEDs (in Auto mode).
8 IR LED| These infrared LED’s are controlled by the illumination sensor.
The IR LEDs emit light in the 940nm wavelength range, so red light is invisible to the human eye.

installation & connection

INSTALLATION

• This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation
Ensure you read out the following instructions before installing the camera:

•  It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site.
  And put aside personal belongings from the site, just in case.

• If the product is installed with excessive force, it may cause damage to the camera due to malfunction.
  Forcing assembly using non-compliant tools may damage the product.

• The installation of the product on a wall with a 90-degree angle is recommended for optimum performance.

• If there is any protruding part around the installed camera, the quality of night videos may be compromised due to the diffused reflection of the IR light.

Disassembling

1.  Remove the dome cover by turning the dome cover’s fastening bolt counterclockwise.
   •  Note that it is not necessary to loosen the screws completely.

2. Remove the camera body by turning its fastening screw counterclockwise.
   •  You don’t have to completely remove the screws.

Inserting a Micro SD card
Slide the Micro SD card into the Micro SD card slot on the camera module in the direction of the arrow

• Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated.
• Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product.
• Product disassembly or Micro SD card removal are not recommended in rainy or humid weather.
• When installing/removing the Micro SD card, make sure you put the product body on a flat ground before working on it in order to prevent accidents due to loss or drop of any parts.

Removing a Micro SD card
Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD card from the slot.

• Before removing the Micro SD card, in <Setup ( )>--, set the device to and press the [Apply] button and turn the camera off.
• If you turn off the camera or remove the Micro SD card that contains data from the product, the data may be lost or damaged.

Installation (mount bracket)
[Direct installation]
1-1. Punch a hole for cable passage within the designated area.

1-2. Fix the mount bracket by using the appropriate screws.

• Install by referring to the [TOP] mark engraved on the mount bracket.

1-3. Pull out network cable through the hole in the mount bracket.

[Installing using pipe] Install the dome cover (SPG-VAN13W) after separately purchasing it to connect and install a pipe.
2-1. Place the pipe on the mount bracket.
2-2. Fix the mount bracket using appropriate screws.

•  Install by referring to the [TOP] mark engraved on the mount bracket.

2-3. Pull out network cable through the pipe.

Installation (camera body)
1. Pull out the cable bushings from the camera body.

[Installing the network cable] (IP66)
2-1. Pull off the extruded part of the 1-hole cable bushing provided.
2-2. Use the cap installer to pass through the network cable.

2-3. Mount the cable bushing to the camera body.

2-4. Connect the network cable jack to the PoE port of the camera body.

[Installing network/power cables]
3-1. Pull off the extruded parts of the cable bushing to be used.
3-2. Route the network cable through the big hole of the cable bushing and connect to the network cable connector.
3-3. (When using the power) Route the power cable through the small hole of the cable bushing and connect it to the provided terminal block.

3-4. Mount the cable bushing to the camera body.

[Installing audio/alarm cables] 4. Pull out the cable bushings from the camera body.

5. Insert the cable bushing of the audio/alarm cables into the camera body.

6. Connect the audio/alarm cable connector to the audio/alarm cable port of the camera body.

7. Using the fastening screws on the camera body, fix the camera body to the mount bracket.

Installation (dome cover)
[Direct installation] 8-1. Assemble the dome cover.

• Make sure to firmly tighten the fastening screws so that there is no water damage issue.

[Installing using pipe]
9-1. Assemble the dome cover.

• Install the dome cover (SPG-VAN13W) after separately purchasing it.
• Make sure to firmly tighten the fastening screws so that there is no water damage issue.

9-2. Cover the unused pipe hole with a cap.

Outdoor installation

When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

1. Connect network and alarm/audio cables, etc.
2. Wrap the black cable jacket (Area A) and the cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

• If the cable jacket is not waterproofed properly, then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.
• Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

Setting focus
Adjust the focus for a clearer image by turning the lens.

• Adjust the focus after removing the lens protection cover.

CONNECTING WITH OTHER DEVICE

Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
Power Supply
Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.

• If the power source for PoE and DC 12V are simultaneously turned on, the device power will be supplied by DC 12V.
  – You can also use a router featuring PoE to supply power to the camera.
  – Use PoE that is compliant with the IEEE 802.3af protocols.

• Be careful not to reverse the polarity when you connect the power cable.

• If you want to connect an external device, you must turn off the external device before proceeding.

Power Cable Specification

| Wire Type (AWG)| Cable Length (Max.)
---|---|---
DC 12V| #18| 19 m

16| 30 m

Network Cable Specification

Connecting audio and alarm I/O

1. Connect the MIC port of the camera with the microphone or LINE OUT port of the amplifier that the microphone is connected to.
   • You can use the internal microphone of the camera without an external microphone connection.

2. Connect the SPEAKER port of the camera with the speaker or LINE IN port of the amplifier that the speaker is connected to.

3. Check the specifications for audio input.
   •  Audio Codec
   • Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate: 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz), AAC (Bit Rate: 48Kbps / Sampling Frequency: 16kHz)
   • Audio Out : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz)
   • Full duplex Audio
   • Audio in : Selectable (microphone/Line-in/Internal microphone), Supported voltage: 2.5VDC (4mA), Input impedance: 2kΩ
   • Audio out : Line-out (3.5mm mono jack), Maximum output: 1Vms, Line out impedance : 600Ω

Connecting to the I/O port box
Connect the Alarm I/O cable to the corresponding port of the port box.

Alarm-related Connector

• Make sure to connect the provided audio/alarm cable before use.

ORANGE : ALARM #1 BROWN : ALARM #2

|

ALARM I/O 1,
ALARM I/O 2

|

These two ports are configurable from the web viewer, as they can be used as Alarm in or Alarm out
※ Alarm I/O changes can be made through the Webviewer setup.

BLACK

|

GND

|

It is a ground terminal.

To connect to an external sensor
To use as an Alarm IN: Connect one of the [ALARM I/O] port and the other terminal to the [GND] port.
Alarm In Wiring Diagram(example)

To connect to an alarm output
If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open collector method, it may cause damage.
Refer to the alarm out connection diagram below case.
Alarm Out Wiring Diagram(example)

network connection and setup

You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING
Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.
2. Enter the IP address of the camera in the address bar of the browser.

• A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set.
  In this case, to resolve the problem, contact your network administrator.

• By factory default, the IP address will be assigned from the DHCP server automatically.
  If there is no DHCP server available, the IP address will be set to 192.168.1.100.
  To change the IP address, use the Device Manager.
  For further details on Device Manager use, refer to “Using Device Manager”. (Page 22)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

1. Connect the user PC directly with the network camera.

2. Run the Device Manager and change the IP address of the camera so that you can use the web browser
   on your desktop to connect to the camera.

3. Use the Internet browser to connect to the web viewer.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.
   • For information on how to set DDNS, refer to the online help of Web Viewer.
   • For information on how to set the IP format, refer to the online help of Web Viewer.

USING DEVICE MANAGER

• Device manager program can be downloaded from - menu at Hanwha Vision website
  (https://www.HanwhaVision.com).

• More instructions of Device Manager can be found at menu of the main page.

AUTOMATICALLY SEARCHING CAMERA
If a camera is connected to the same network of the PC where device manager is installed, you can find network camera by using search function.

1.  Click at the main page of device manager.
2.  Check the camera from the list.
   • Check MAC address at the sticker attached to the camera.

CONFIGURING IP ADDRESS
If you want to change camera network setting, sign must be displayed at .
Click at the main page to log in.

Configuring Static IP
Manually insert and configure IP address & port information.

1. Click the camera from the list that you want the change the IP setting.

2. Click at the main page of device manager.

3. Select .
   • IP information of the camera will be displayed as previously set.

4. Fill in IP & Port related categories.

If not using a Broadband Router
For setting , , and , contact your network administrator.

• HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.
• RTSP Port: A port that controls real-time streaming. The initial value is 554.

If using a Broadband Router

• IP Address : Enter an address falling in the IP range provided by the Broadband Router.
  ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254

• Subnet Mask : The of the Broadband Router will be the of the camera.

• Gateway : The of the Broadband Router will be the of the camera.

• The settings may differ depending on the connected Broadband Router model.
  For more information, refer to the user manual of the applicable router.

• For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”. (Page 24)

If the Broadband Router has more than one camera connected
Configure the IP related settings and the Port related settings distinctly with each other. ex)

255.255.255.0
192.168.1.1| 192.168.1.101
255.255.255.0
192.168.1.1
Port related settings| HTTP Port RTSP Port| 8080
554| 8081
555

• If the is set other than 80, you must provide the number in the address bar of the Internet browser before you can access the camera.
  ex) http://IP address : HTTP Port
  http://192.168.1.100:8080

5. Click [Apply] Button.
6. If the success message is displayed, click [OK].

Configuring Dynamic IP
Receive IP address from DHCP

•  Example of the Dynamic IP environment
  – If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server
  – If connecting the camera directly to modem using the DHCP protocols
  – If IPs are assigned by the internal DHCP server via the LAN
  1. Click the camera from the list that you want to change the IP setting.
  2. Click at the main page of device manager.
  3. Select <Obtain an IP address automatically (DHCP)>.
  4. Click [Apply] button.
  5. If the success message is displayed, click [OK].

MANUALLY REGISTERING CAMERA
If the camera cannot be found using search function, the camera can be registered remotely by manually inserting IP information, if the camera is connected to external network.

1. Click – at the main page of device manager.
2.  Insert the range of IP address that you search.
3. Select the of the camera that you register, and insert HTTP port, ID, and password.
4. Click [Register] button.
5.  Check if camera is registered.
   • Check MAC address at the sticker attached to the camera.

AUTOMATICALLY CONFIGURING IP

1. Click the camera from the list that you want to automatically configure the IP.

2. Click < + > at the main page of device manager.
   • Equipment Setting menu appears.

3.  At the menu, click .

4. Click [Close] button.

PORT RANGE FORWARD (PORT MAPPING) SETUP
If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.

Manual Port Range Forwarding

1. From the Setup menu of the Broadband Router, select <Applications & Gaming> – .
   For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router.

2. Select and for each connected camera to the Broadband Router.
   The number of each port to be configured to the IP router should be set according to the port number designated in – – <IP & Port> on the camera web viewer.

3. When done, click [Save Settings].
   Your settings will be saved.

• Port forwarding setting is an example of setting CISCO IP router.
•  The settings may differ depending on the connected Broadband Router model.
  For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras

• You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.
• A user can change each port using the camera setting screen.
  When Camera1 and Camera2 are connected to a router :

• Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function.
  After connecting the network camera, select the checkbox from the menu <Quick connect> in in “Settings -> Network -> DDNS”.

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC

1. Run device manager.
   It will scan for connected cameras and display them as a list.

2. Double-click a camera to access.
   The Internet browser starts and connects to the camera.

• Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.
CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET

On a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access
cameras within a Broadband Router’s network by using the camera’s DDNS URL.

1. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router.
2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID

• To use DDNS, sign up at the DDNS homepage (http://ddns.hanwha-security.com) and register the product at [My  DDNS]>[Register Product].

CONNECTING TO THE CAMERA

Normally, you would

1. Launch the Internet browser.
2. Type the IP address of the camera in the address bar.
   ex) • IP address (IPv4) : 192.168.1.100 ;
   http://192.168.1.100
   – the Login dialog should appear.
   • IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111
   → http://[2001:230:abcd:ffff:0000:0000:ffff:1111] – the Login dialog should appear.

If the HTTP port is other than 80

1. Launch the Internet browser.
2. Type the IP address and HTTP port number of the camera in the address bar.

ex) IP address : 192.168.1.100:HTTP Port number(8080)
→ http://192.168.1.100:8080 – the Login dialog should appear.

Using URL
1. Launch the Internet browser.
2. Type the DDNS URL of the camera in the address bar.
ex) URL address : http://ddns.hanwha-security.com/ID – the Login dialog should appear.

• Network connection is disabled in the LAN only environment.
Connecting via UPnP

1. Run the client or operating system in support of the UPnP protocol.
2.  Click the camera name for search.
   In the Windows operating system, click the camera name searched from the network menu.
   – The login window is displayed.

Connecting via Bonjour

1. Run the client or operating system in support of the Bonjour protocol.
2. Click the camera name for search.
   In the Mac operating system, click the camera name searched from the Bonjour tab of Safari.
   – The login window is displayed.

To check the DDNS address
If the camera is connected directly to a DHCP-based cable modem or DSL modem, the IP address will change each time it tries to connect to the ISP (the company you subscribed to).
If this is the case, you will not be informed of the IP address changed by DDNS.
Once you register a dynamic IP-based device with the DDNS server, you can easily check the changed IP when you try to access the device.
To register your device to the server, visit http://ddns.hanwha- security.com and register your device first, and then set the Web Viewer’s