WISeNeT XRN-815S Network Video Recorder User Manual
- June 13, 2024
- WISeNeT
Table of Contents
- XRN-815S Network Video Recorder
- overview
- getting started
- live
- REAL-TIME EVENT MONITORING
- CAMERA VIDEO CONTROL
- Temperature Detection Mode
- Change Channel Aspect Ratio
- PTZ CONTROL
- EXPORTING THE RECORDED VIDEO
- Search
- AI search
- Play
- setup
- Setting the Profiles
- setup
- starting web viewer
- live viewer
- USING VIRTUAL KEYBORD
- TROUBLESHOOTING
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
XRN-815S Network Video Recorder
User Manual
XRN-815S Network Video Recorder
NETWORK VIDEO RECORDER
User Manual
Wisent NVR
Copyright
©2022 Hanwha Teach-in Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other
trademarks mentioned in this manual are the registered trademark of their
respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document
shall be reproduced, distributed or changed, partially or wholly, without
formal authorization.
Disclaimer
Hanwha Teach-in makes the best to verify the integrity and correctness of the
contents in this document, but no formal guarantee shall be provided. Use of
this document and the subsequent results shall be entirely on the user’s own
responsibility. Hanwha
Teach-in reserves the right to change the contents of this document without
prior notice.
❖ Design and specifications are subject to change without prior notice.
You can download the latest version from the Hanwha Teach-in web site. (www
.hanwha-security.com)
❖ The initial administrator ID is “admin” and the password should be set when
logging in for the first time.
Please change your password every three months to safely protect personal
information and to prevent the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any
other problems caused by mismanaging a password.
Hanwha Teach-in Co., Ltd. is a surveillance camera manufacturer that provides
video information equipment with various functions.
Users must comply with local laws when using our devices.
Users are solely responsible for any illegal use of our products.
overview
IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below.
Keep these operating instructions handy for future reference.
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this apparatus near water.
- Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. (Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)
- Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. if the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
- Unplug this apparatus during lightning storms or when unused for long periods of time.
- Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Standards Approvals
-
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
-
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
-
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. -
Reorient or relocate the receiving antenna.
-
Increase the separation between the equipment and receiver.
-
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-
Consult the dealer or an experienced radio/TV technician for help.
PRODUCT USER MANUALDESCRIPTION
This document is a user manual for Recorder product. Before using this
product, please read this document carefully in order to use it properly.
- This user manual explains how to use the product based on the defaults and default screens of this product.
- The content of this manual is subject to change depending on the product software updates and the company policies. It is subject to partial changes without prior notification to users.
TARGET AUDIENCE
This user manual contains contents for Recorder users.
HOW TO USE THE PRODUCT
Users of this product can perform the following:
- Monitor cameras registered to Recorder in real time
- Search for or play videos saved in Recorder
- Monitor text data being transmitted to the POS device connected to Recorder in real time
- Search for text data from the POS device connected to Recorder
- Monitor real time events that occur in Recorder, sensors, and cameras or search through logs
Before using this product, check if the latest version of this software is installed. Go to Hanwha Teach-in’s website (http://www.hanwha-security.com) to check the software version and download necessary files.
CAUTION
- RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
- Do not ingest battery, Chemical Burn Hazard.
- This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
- Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part or the body, seek immediate medical attention.
ATTENTION
- IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.
getting started
STARTING THE SYSTEM
-
Connect the power cable of the recorder to the wall outlet.
-
You will see the initialization screen.
The initialization process will last about 2 minute. If a new HDD is installed, the initialization process may take longer. -
The live screen appears with a beep.
< > state, it indicates that the HDD has problems. Visit your nearest customer service center to check the HDD.
The following symptoms might be observed when starting the system.
■If the HDD number is displayed at the bottom of the screen along with < > while the product is booting up, it indicates that the HDD is in recovery, and for this reason booting up may take longer. ■ If the progress stalls while in
INSTALLATION WIZARD
As shown below, proceed through each step of the < Installation wizard >.
Install Wizard can only be accessed at factory reset. If you do not want to
proceed, click
■It will automatically change to the optimal monitor resolution and run the
install wizard.
■ If the install wizard does not run, remove the monitor connection from the
back of the recorder, reboot the recorder and reconnect the monitor.
-
In the < language> screen, select the language and press the < Next> button.
-
Set the network connection type and the connection environment on the < Network> screen, and then click the < Next>.Setting up the DHCP server
If you set up the DHCP server to, the IP address is automatically assigned to your camera.
For more details, refer to the “Setup > Setting the Network > DHCP Server” page in the Table of Contents.
■ Depending on the camera’s state, no IP may be automatically assigned to the camera. After exiting the installation wizard, go to the menu to assign an IP to DHCP, or set the IP manually.
Setting up the network
Each product supports a different number of network ports. If it supports two or more network ports, you can set the network for each function as follows. Clickof the network connected to the recorder.
● Network 1 (Camera) : Can be used as a port for connecting a camera. If you connect a camera, then the camera video will be transmitted.
● Network 2 (Viewer) : Can be used as a port transmitting video to the web viewer. If you access the network information on your browser, then you can remotely monitor video in your web viewer.
● Network 3 (iSCSI) : Can be used as a port for an iSCSI connection.
■ Only provided for products that support Network 3.
● Network (All) : Can be used as a common port for connecting camera, web viewer, and iSCSI.
– IP type : Allows you to select the type of network access.
– IP Address, Subnet Mask, Gateway, DNS
■ Manual : IP address, subnet mask, gateway, and DNS can be directly entered.
■ DHCP : IP address, subnet mask, gateway, and DNS can be automatically set.
■ If the LAN cable is not connected to the port,button will not be activated for use. Check the LAN cable connection. (In case of a PoE product, Network 1 is activated.)
■ The built-in DHCP Server in Recorder will turn on automatically at stage 1. At this stage, using the existing DHCP server in the same network may cause a problem, as two DHCP servers would be simultaneously operating.
■ A product with multiple network ports cannot use a single bandwidth for all of them.
Example)
– Port 1 : 192.168.100.199 / Port 2 : 192.168.100.198 (X)
– Port 1 : 192.168.100.199 / Port 2 : 192.168.101.198 (O)
Setting the camera registration method
This function is only available for products that support PoE. For products that support PoE, see “Products supporting each feature” (Page 4) in the Product Specification Manual.
● Enable PnP mode: Cameras connected to the PoE port of the product will automatically be registered for each channel in order of port number.
– When the camera resets to factory default, it defaults to the ID and password set during the < Camera ID/PW > step. If the camera ID and password are not set, the recorder ID and password will be set automatically.
– If the camera’s ID and password have already been set, the information that matches the ID and password set during the < Camera ID/PW > step will be registered (up to 3 sets).
If your camera uses a manual IP, its bandwidth should match with that of Network 1 IP for registration.
– If manual mode is used, it automatically detects and registers cameras connected to the recorder’s PoE port and cameras connected to a separate switch.
Online upgrade
You can receive a new firmware notification when the recorder is connected to a network. -
Set the administrator password on the < Recorder ID/PW > screen and click the
.
Click < ****> to view the basic guide for setting a password. Refer to the password setup rules. -
Set the camera password in factory reset on the < Camera ID/PW > screen.
If ID/PW is already set in the camera, register the ID/PW and click < Next>. ■ When the password is in factory reset, it can be changed and managed in a batch.
■ Up to 3 sets of camera ID with password and password can be registered.
■ You may change the passwords of registered cameras all at once in the “SetupCamera > Camera password” menu.
■ You cannot change the password for cameras registered with ONVIF and RTSP. -
Set the date, time, and daylight saving time on the <Date & Time> screen, and then click the
.■ The time zone setup might differ depending on the region that the product is released. -
To set the recommended resolution on the < Resolution> screen, click < Apply> followed by the < Next> button. ■ This function is not supported in some models.
-
On the < Camera register > screen, select a camera to register from the searched camera list and click < Register>.
Select a camera to register from the list and click < Change IP>.
After completing camera register click < Next>. ■ After entering the ID and password set in the camera, the connection test must be completed to successfully register. -
On the < Channel setup > screen, you can view the camera videos registered to each channel in thumbnails along with thumbnail information. To change the camera video position, select a video and drag and drop it to the desired location.
After completing channel setup, click < Next>. -
On the < Easy connect > screen, a remote user can network a recorder in a dynamic IP system.
Click < Enable> to test the connection to see if the current recorder can be connected remotely. When the connection is successful, a QR code is created.
To connect a recorder via a viewer, select the viewer you want to use. You can check the connection method of the selected viewer in the popup window. ■ It connects to Wisent DDNS first. If it does not connect to DDNS, it automatically connects to P2P. -
Click
to complete the Installation wizard.
SHUTTING DOWN THE SYSTEM
- Select < Shutdown> at the top right of the screen.
- The < Shutdown> window will appear.
- Click on < OK>.
The system will shut down.
RESTARTING THE SYSTEM
- Select < Restart> at the top right of the screen.
- The < Restart> window will appear.
- Click on < OK>.
The system will restart.
- Only the user with the “Shutdown/Restart” permission can shut down or restart the system.
- To manage Permission Setup, refer to the “Setup > Setting the system > User” page in the Table of Contents.
LOGIN
To use the Recorder menu, you are required to login as a user that is
authorized to access the applicable menu.
- Select < login> at the top right of the screen.
- The < login> window will appear.
- Enter the user ID and password, then click
. ■ The initial administrator ID is “admin” and you will need to configure the password in the installation wizard.
■ Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
■ For more information about limited-access permission, refer to the “ **SetupSetting the System > User**” page in the Table of Contents.
live
Shows the video of the camera connected to the recorder. Also, you can adjust the camera and check the network transfer status.
SCREEN LAYOUT Of THE LIVE
The live screen is built as follows.
Item | Description |
---|
1
| Menu| Click each menu to go to the corresponding menu screen.
2
| List/Event| ● List : Select to check the camera list.
● Event : Select to check the event list
3
| Camera list| The list of cameras registered in the recorder is displayed. You can also register the camera manually or automatically.
● : Registers the camera manually.
● : Searches and registers the camera connected to the recorder
automatically.
Event List| A list of events that have occurred on the camera is displayed.
4
| Layout list| Displays the default layout and a list of created layouts. You can also set and play a sequence of layout lists.
5
| PTZ control| Controls the connected PTZ camera.
Item| Description
---|---
6
| | Saves the recorded video of the selected channel in the designated path.
| Clears the alarm in the event list and stops the alarm/beep sound for the
system status when it is emitted.
| Activates the manual recording function of the recorder.
7
| | Displays information of the OSD screen on the video window.
| Shows channel information.
| Shows the status of all cameras connected to the recorder.
8| | Removes all screens from the video window.
| Shows the video in its original aspect ratio or full screen.
| It changes to full screen from the current split mode.
9
|
Video window
| Shows the video of the camera connected to the recorder.
10
|
| Displays the IP address and mutual authentication status of the viewer receiving the video from the recorder.
● : Mutual authentication connection using WISENET device certificates
● : Mutual authentication connection without WISENET device certificate
● – : Connection without mutual authentication
● No viewer connected: Displayed when there is no viewer connected to the
recorder.
| The ID of the connected user is displayed.
The < L ogout / Resta r t / S hu t d o
wn > menu will appear if you click.
| Displays a QR code to download the user manual.
| Changes the color theme of the screen.
11
|
| Stops the alarm/beep sound for the system status when it is emitted.
12
|
System status display
| Displays the status of the system, hard disk, and network.
13
|
2020-09-27 10:31:20
| Displays the current time and date.
■ If the camera’s frame rate is set to 60 fps, the frame rate could be reduced on the live screen depending on the monitor resolution output.
Checking the System Status
The icon at the top of the screen indicates the status of the system.
Item
| Description
---|---
| It is displayed when there is a problem with the fan.
▪ Only provided for products that support fans. (See page 4 of the Product
Specification Manual )
| It is displayed when there is a problem with the power supply.
▪ Only provided for products that support power supply redundancy. (See page
4 of the Product Specification Manual )
| Display when recording data is not properly saved.
| Displayed if the HDD is full and the Recorder has an insufficient space to record.
| Displayed when there is no HDD or HDD is not detected.
| Displayed if the HDD needs a technical examination.
| It is displayed when RAID contains a malfunctioning HDD or cannot be used
due to HDD malfunction.
▪ Only provided for products that support RAID.
| It is displayed when recovering a RAID Error.
▪ Only provided for products that support RAID.
| Appears when input data rate per channel exceeds the specified data rate limit.
| It is displayed when an ISCSI device is disconnected.
▪ Only provided for products that support iSCSI.
| It is displayed when the network is overloaded.
▪ It occurs when the max receiving allowance is exceeded, causing an overload
to the CPU. It disappears when you modify the Delete Camera or Set Camera to
reduce the data rate.
Item
| Description
---|---
| Displayed if the server has firmware to update.
| It is displayed when the system is overloaded.
▪ Limit the number of users remotely monitored by Web Viewer or VMS, or
control the number of events displayed in the event list of the recorder.
| Displayed when manually recording a video while the access restriction for stop recording is enabled. Only a user with the permission to stop recording is allowed to stop recording.
| Displayed when exporting a recorded video in live mode.
| Displayed when there is software to update on the camera.
| Displayed when playing the layout sequence.
| Displayed when running automatic switching of the split screen.
| Displayed when an error occurs in the internal memory.
Error Information
-
If the built-in HDD is not connected, the “NO HDD” icon ( ) will be displayed. You must contact the service center since the Recording, Play, Export, and Upgrade functions do not work while doing this.
-
If you do not format a purchased HDD in a format supporting Recorder, a “NO HDD” icon ( ) will be displayed. If the “No HDD” icon is displayed, check the hard disk connection status in “Setup > Device > Storage device” and format the hard disk.
-
If a product with a fan does not work or has a problem with the fan,
appears and
the fan malfunction icon ( ) is displayed. In this case, check the fan inside the product. If the fan is defective, it can shorten the product life cycle, so please make sure to contract service center nearby. -
If an abnormal fan ( ) icon or NO HDD ( ) icon, HDD FAIL ( ) icon is displayed, contact our customer service.
Check Camera list
Displays the camera type, status, and name registered in the recorder.
Itrem | Description |
---|
1
| Channel information| Displays channel information (channel number, video window assignment, and color indication).
2
| Camera type| | Displays a normal camera.
| Displays a PTZ camera.
Camera status| | Recording an event video.
| Recording a general video.
| Displays the camera error status.
3
| Camera name| Displays the name set for the camera.
■ If a camera connection error occurs, it is disabled in the list.
■ The camera status display information changes according to the network
connection status and settings.
Check Multichannel Cameras list
For multichannel cameras registered with the Wisent protocol, the channel
information will be displayed under the model name of the multichannel camera.
In case of multichannel cameras, only one main channel can be registered for
recording.
Subchannels in which recording is not required do not need to be registered on
the recorder, as they can be monitored real time. However, recording, event
reception, or camera settings are not available.
live Screen Menu
After selecting the desired channel on the split mode, roll the mouse cursor
over the screen to see the live screen menu.
The live screen menu appears differently depending on the recorder operation
status or the type of the registered camera.
■ Each function may be restricted depending on the type of camera and the
user’s authority.
■ For more detailed information about each function, refer to the table of
contents “ Live > Camera Video Control “.
Item | Description |
---|---|
Manual trigger | If the event action for < Manual trigger > is |
set for the selected channel, the event rule name is displayed when you hover
the mouse over < >. Click < > to activate the set event.
| Capture| You can take a screenshot of the selected channel.
| Instant Viewer| You can rewind 30 seconds while monitoring the video.
| Temperature Detection| For images that support the thermal imaging
camera function, you can click the desired point to check the temperature
information.
| PTZ control| If the network camera connected to the selected
channel supports the PTZ function, it changes to the PTZ control mode.
| Zoom in| You can zoom in or zoom out the video.
| Audio| Turns the audio on or off when the audio is connected.
| Display Text| Turns the text output on or off.
| Channel aspect ratio| Shows the video in actual proportions.
| DE warping| Enters the setup mode for deworming the fisheye camera.
▪ It works only when the video resolution is 1:1. Some models do not support
this function.
Icons on the live Screen
You can check the status or operation with the icons on the live screen.
■ The icons displayed on the screen may differ depending on the type of camera
and the user’s authority.
Item | Description |
---|
1
|
Recording status and camera name
| Displays camera’s recording status and name.
● : Displays the event recording.
● : Displays the normal recording.
2
| Video input status| | Displayed when there is no input while the
camera is on.
| Displayed when the resolution of the live video exceeds the supported range
while the camera is on.
| Displayed if no permission to live view is granted.
WISENET| Displayed when the camera is not registered.
If you set the channel setup to < Covert2 >, nothing will be displayed on
the live screen.
▪ If you set the channel setup to < Covert1 >, the video will not
displayed on the live screen, but only the OSD will be displayed.
Item| Description
---|---
3
| Event Display| Events from the recorder and camera are displayed
in icons.
For details, refer to the “ Setup > Setting the Event > Event rule
setup ” page in the Table of Contents.
Status Display| | It is displayed on the channels that can enable the
PTZ mode.
| Displays AUDIO ON/OFF.
It will not be displayed when < Off > is selected for the audio in the
channel setup.
| If the alarm in is set, it is displayed on the connected channel when an
external signal is entered.
| If the event detection is set for each channel, it is displayed when a
camera event occurs.
| It is displayed when it fails to decode all the frames due to limited
decoding performance and in this case only the I-Frame is decoded.
| This is displayed when a POS (text) event occurs.
| Displayed when there is an error with the SD card.
| Displayed when the SD card capacity is full.
| Displayed when a defocus event occurs.
| Displayed when a fog detection event occurs.
| Displayed if the Wisent camera’s certificate is valid.
- The ‘Live4NVR’ profile is added automatically with network camera auto registration, and settings can be changed according to user environment.
- Live4NVR Profile Basic Settings : H.264 (codec), 800 x 600 or 800 x 448 (resolution), 30fps (frame rate)
- Depending on camera specification, you may not be able to add a profile or if you have the PLUGINFREE profile, you will not be able to add the Live4NVR profile.
- When system overloaded and the performance is down, network camera may play only main frame(I-frame).
- To set profiles, refer to “Setup > Setting the Camera > Setting the Profiles” page in the Table of Contents.
OSD Information Display
You can show or hide the recording status, camera status, event display, etc.
in the video window.
To show or hide the OSD information, click < > at the bottom of the screen.
Channel Information Display
You can check the information of the video being recorded with each camera.
To check the channel information, click < > at the bottom of the screen. The
information of the current video is displayed on the live video which is being
monitored.
- 800×448 : Displays the resolution of the video.
- H.264 : Displays the video codec.
- S/I/D 25/24/24 : Displays the frame rate (FPS) of the video. (S : Settings, I : Video input, D : Video display)
- XNV-6081Z : Displays the camera model name.
- CH1 : For multi-channel cameras, the channel number is be displayed. The channel number may not be displayed depending on the camera.
- S : Displays the protocol used when registering the camera.
– S and V represent Wisent protocol while O represents ONVIF.
– When connected by RTSP protocol, only RTSP is displayed without the product name.
■ ARB is only visible when an ARB situation occurs.
Check the Camera Status
You can check the status of all cameras connected to the recorder.
To check the camera status, click < > at the bottom of the screen.
live Status
Select < live> in the < Status> menu to check the transmitted data
from a network camera connected to each channel.
- Model : Displays the model name of camera connected to each channel.
- Status : Shows the connection status of camera set to each channel.
- IP address : Displays the IP address of a camera set to each channel.
- Codec : Displays the live profile codec information for a camera set to each channel.
- Resolution : Displays the live profile resolution of a camera set to each channel.
- Frame rate : Displays the live profile transmission rate for a camera set to each channel.
Record Status
If you select < Record> in the < Status> menu, you can check the
profile, record type, frame rate (Input/Record), and bit rate
(Limit/Input/Record) for each channel.
-
Total bitrate (record/max) : Record shows the amount of data currently being recorded, and Max shows the amount of recorded data allowed for the recorder.
-
Current : Shows the recording status information of currently transferred data.
-
Max : Shows recording information of the most biggest recording data out of configured standard and event recordings.
-
: Reloads the recording information.
-
Profile : Shows the video profile configured to each channel.
-
Record : View the record type according to normal or event recording.
-
Frame rate (fps) : Shows the receive/record frames per second for each channel.
-
Bitrate (bps)
– Limit / Receive / Record : Shows the amount of limit/receive/record data for each channel.
– Receive/Limit : Shows the data ratio of actual data transferred from the camera and allowed maximum defined by user. -
Record setup : You can set detailed recording settings.
For more details, refer to the “Setup > Setting the Recording > Record Setup” page in the Table of Contents.
■ If an error occurs during recording, the channel’s profile column turns yellow.
This profile error indicates that when a recording profile cannot be used to receive video from camera, an alternative profile is used to record the video. When the recording profile resumes, the camera video can record by using the set recording profile.
■ If Recorder exceeds the recording limit, only the key frame will be recorded. In that case, a restricted recording popup and an icon will appear.
The restricted recording popup appears only once. If you change the camera setup and record setup, the restricted recording popup may appear once more to confirm the status.
If you don’t want to see it again, then check Do not show this again in the popup.
For the maximum allowed number of recoding, refer to the “Setup > Setting the Recording > Record Setup” page in the Table of Contents.
■ For dual recording, the bitrate is shown as the sum of recording and remote profiles.
However, thebox in the “Record > Record options” menu must be checked.
The recording profile and remote profile can be set in the “Camera > Profile setup” menu.
Network Status
Select < Network> in the < Status> menu to check the status of network
bandwidth currently being received/transmitted.
■ Each product supports a different number of network ports.
PoE Status
For products that support PoE, see “Products supporting each feature”
(Page 4) in the Product Specification Manual.
Select < PoE> in the < Status> menu to check the current PoE status of
each port.
- Consumption (W) : Displays the power consumption in PoE.
– 0 : No device is connected to the port or device is using its own power supply.
– – : Port failure (Failure information is displayed in Detailed information.)
■ If the total power of the port or the maximum power per port is exceeded, all ports will be powered off one by one.
For PoE power consumption of each product, see “Products supporting each feature” (Page 4) in the Product Specification Manual.
● Enable: Turns on/off the power supply to the camera.
– Checked ( ): Power supply available
– Not checked ( ): Power supply limited
● Detailed information: If there is a problem with power supply, it is described here. Power supply problem includes overload power (Class 1 to 4) and voltage fault.
● Total power consumption (W): Displays the sum of power consumption of all ports.
Channel Setting
You can display the channel in a desired area of a split screen.
To switch the position of a channel, hold a channel and drag and drop it to
the desired location.
Example) If switching CH 1 to CH 7 Switching to Single Mode
When in split mode, select and double-click a desired channel to switch to its
Single mode.
Example) If double-clicking CH 3
Changing Overall Channel Aspect Ratio
Video screen ratio for all channels can be changed in live split screen mode.
Click < > at the bottom of the screen. It changes to the actual proportion of
the video.
Click < > to return to the previous aspect ratio.
■ You can change the aspect ratio of each channel. For more information, refer to the “Live > Camera Video Control > Change Channel Aspect Ratio” page in the Table of Contents.
Full Screen Mode
You can change to full screen mode, which has no top/bottom/left/right areas
of the live screen.
Click < > at the bottom of the screen.
Changes to full screen mode.
■ To exit full screen, place your mouse cursor over the bottom of the full
screen mode and click < >.
SETTINGUP THEL IVE lAYOUT
This section outlines how to select a series of channels based on their
purpose/accessibility and monitor them in a single layout.
Example) Layout “Lobby” – Lobby camera 1, Lobby camera 2, Front entrance
camera 2
Layout “VIP” – Directors’ meeting room 1, Directors’ meeting room 2,
Directors’ lounge 1, Corridor camera on the 7th floor
■ After the software upgrade, the previously set layout may be changed. Reset
the layout and sequence.
Check layout list
Click < list > at the top left of the live screen, and then click < > to
display the layout list.
- : Create a new layout.
- : Save the changed layout.
- : Saves the selected layout with a different name.
- : Delete the added layout.
- : Open or close the layout list.
- : Change the name of the layout.
Add layout and Set Name
- Click < > to add a layout.
- Click < > to set the name for the added layout.
- Double-click or drag and drop a channel from the camera list to display it on the layout screen. The selected channel will be displayed in the video window.
■You can simultaneously assign multiple consecutive channels from the camera list to the video window. Drag the desired channels from the camera
list and drop them on the video window. Depending on the drop location and the number of channels, empty area or the current layout will be
expanded to assign the video.
4. Click < > to save the set layout.
■ Each layout is saved separately by the user.
■ The layout set on the live screen can also be used for time search and can be searched according to the channel order and channel combination set by the user. For more information, refer to the “Search > Time Search” page in the Table of Contents.
Delete layout
Click < > after selecting the layout to delete.
■ You cannot delete the default layout.
Change of layout Channel and Name
- Click < > after selecting a layout.
- Add or delete channels or rename layouts.
- Click < > to save the changed settings.
Dynamic layout
You can set the size and position of the video assigned to the layout as
desired.
■ The dynamic layout function can only be set on the primary monitor.
Assigning One Channel
Double-click or drag and drop a channel from the camera list to display it on
the layout screen.
The video is assigned to the empty area or depending on the drop location, the
current layout will be expanded to assign the video.
Example) When assigning 9 channels to a new layout, the channels are
arranged in the order below.
Assigning Multiple Channels at once
Drag multiple consecutive channels from the camera list and drop them into the
video window.
Depending on the drop location and the number of channels, the videos will be
assigned to empty areas or the current layout will be expanded to assign the
videos.
Example) When assigning 9 consecutive channels to a new layout, the
channels are arranged in the order below.
Zooming In and Out of Videos
You can enlarge or reduce the video by dragging a corner or vertex of the
video in the desired direction.
If you double-click the corner or vertex of the enlarged video area, the video
will be reduced step by step.
The video can be enlarged if there is an expandable blank area around the
video.
Moving Videos
To move the video, click the video and then drag and drop it in the desired
location.
Dragging it outside of the layout area will expand the layout area.
Play layout Sequence
You can automatically switch the layout list to a set time interval to view.
Sequence Setting
Click < > at the bottom of the layout list to set the sequence.
- Sequence switching time : Set the switching time of the layout list.
- Sequence list : Set the layout sequence playback order. You can add the same layout repeatedly.
Play layout Sequence
Click < Play sequence> at the bottom of the layout list to automatically
switch the layout according to the sequence settings.
-
is active only when a sequence is set.
REAL-TIME EVENT MONITORING
Real-time events that occurred on the camera can be checked in the live video window and event list.
- AI events are only available for products that support AI.
- AI events are displayed only after setting event rules. AI event search may have different settings and operation specifications depending on the recorder or camera.
Check Event list
Click < Event> on the left side of the live screen to display the real-time
event list.
-
When new events occur, the list of events will be updated accordingly.
-
The specified channels and events are displayed in the list according to the event rule setup.
For details, refer to the “Setup > Setting the Event > Event rule setup” page in the Table of Contents.
-
: Browses for the event by the desired condition.
-
: Plays the video at the time of the event.
■ When an alarm output occurs, if event recording is set and pre-event time and post-event time are set, event recording is performed before or after the event according to the set recording method. For more information about event recording settings, refer to the “Setup > Setting the Recording > Record setup” page in the Table of Contents.
■ The video may be delayed depending on the network condition.
■ The event output can be delayed as the transfer of the alarm event from the network camera takes time.
Event Search
You can browse events by camera and event type.
To search for a specific event, click < > to select the event type and camera
to browse.
Event filter
Displays only selected events in the event list.
- Common event : Searches for event types that have occurred in general cameras such as motion detection and IVA.
- AI event : Searches for AI event types such as face, person, and vehicle.
■ AI events are only activated when an AI camera is connected.
■ AI events are displayed only after setting event rules. For details, refer to the “Setup > Setting the Event > Event rule setup” page in the Table of Contents.
Camera filter
Displays events for the selected camera only.
Event Instant Viewer
Select an event to check from the event list, and click < > to play the
recorded video at the time the event occurred.
- Instant viewer can play an event video for 1 minute.
- For AI events, the best shot and details of the event that occurred are displayed.
- AI event recognition may have different settings and operation specifications depending on the recorder model or camera.
- To see AI events, set any of the following options as necessary : See the relevant page for detailed setup method.
– Setup > Event > AI engine
– Setup > Event > Event setup > Object
– Setup > Event > Event setup > AI recognition
– Setup > Event > Event setup > Mask
– Setup > Event > Event setup > IVA
– Setup > Event > Event rule setup
- : The video is played/paused.
- : Moves to the playback screen.
- : Instant Viewer playback ends.
Stop Alarm Output
When an event occurs, an alarm can occur. Click < > at the bottom of the
screen to stop the alarm output if necessary.
For details, refer to the “Setup > Setting the Event > Event rule setup” page
in the Table of Contents.
CAMERA VIDEO CONTROL
By using the function icon of the video window, you can easily use the functions of capture, video zoom, PTZ camera and thermal imaging camera. When you place your mouse over the video window, the live screen menu will appear.
Manual trigger
If the event action for
Capture
You can take a screenshot of the current video of a specific channel selected
on the live screen.
-
Select a channel to capture video and click < >.
-
Select the output information to be displayed on the captured screen.
-
Set the device where the screenshot file will be saved and the file name.
■ If you click, the format confirmation window will appear. Click to format the selected storage device. -
Complete the settings and click
then the image captured from the screen is saved to the selected device.
■ Camera screen larger than 2 megapixels is captured in Full HD size.
Instant Viewer
You can move the video back 30 seconds and play it while live monitoring.
Instant viewer plays video from 30 seconds to 1 minute from the current time.
Select the desired channel and click < >.
The Instant Viewer screen appears.
Temperature Detection Mode
For images that support the thermal imaging camera function, you can click the
desired point to check the temperature information.
Select the desired channel and click < >.
When you place your mouse over the video, the mouse pointer changes to a
thermometer shape, and when you click a specific location on the video, the
temperature at that location is displayed next to the mouse pointer.
- : Exits temperature sensing mode.
- : The color of the video changes according to the temperature color selection.
PTz Mode
You can run PTZ control of the selected channel.
Select the desired channel and click < >.
Enters the PTZ control mode.
-
Depending on the camera, the PTZ control function and speed may be different.
-
: The PTZ mode is closed.
-
: Captures video of the current state.
-
: After clicking the digital zoom icon, you can use < > to zoom in or zoom out the video.
-
: Returns to the 1x zoom screen.
Adjusting the Camera Direction
When you rolls over the mouse to < >, the 8-way key appears, and when the
mouse leaves the area of the direction key, the direction key disappears. You
can fine-tune the camera direction by clicking the 8-direction key once. Keep
clicking the arrow keys to move in the desired direction and release the mouse
to stop.
To quickly adjust the direction of the camera, click < > and drag. The screen
moves quickly in the desired direction. You can adjust the screen movement
speed according to the drag distance.
Moving to the Center of the Screen
Click a specific location on the screen to move the video at that location to
the center of the screen.
zooming the Selected Area
Drag a specific area of the screen, to move and the selected area to the
center of the screen and zoom in.
zooming In and Out of Images
You can zoom in or out using the mouse wheel. Click < > to go back to the
original size.
zoom In
You can zoom in or out the video via digital zoom.
Select the desired channel and click < >.
Enters the digital zoom mode.
-
In PTZ mode, click < > to run the digital zoom.
-
: Exits the digital zoom mode.
-
: Zooms in or out the video.
-
Minima: When the video is enlarged 10%, a minima is displayed. You can quickly check the desired location in the enlarged video through the mini-map.
Audio
You can turn the sound on/off corresponding to the channel in Live mode.
Select the desired channel and click < >.
Audio output can only be turned on in one channel. The audio output of other
channels will be automatically turned off.
-
If you have configured the audio output settings properly but the audio or voice is not output, check if the connected network camera supports the sound signal and if you have configured the sound settings as appropriate.
The sound icon can be displayed if the sound signal fails to output from noise. -
Only the channel where
Display Text
You can monitor texts regarding the sales record received from POS in real
time.
- This is executable when a text device is connected.
- The Recorder can display text on a live screen when a text device is set. For details, refer to the “Setup > Setting the Device > Text” page in the Table of Contents.
Select the desired channel and click < T >.
When text information occurs, the text information is displayed in the
corresponding video window.
Also, when a set text event occurs, the corresponding part of the text is
displayed in a separate color.
Change Channel Aspect Ratio
You can change the aspect ratio of each channel.
Select the desired channel and click < >.
It changes to the actual proportion of the video.
Dewarping
You can correct distorted images from the fisheye camera by running dewarping.
Select the channel you want and click < >.
It will enter the setup mode for dewarping.
-
It works only when the video resolution is 1:1. Some models do not support this function.
-
The set dewarping mode is cleared when the layout is changed, so set it again.
-
Dewarping will be applied only to the selected channel.
-
In dewarping mode, the frame rate of the video is limited depending on the resolution (3-30 fps).
-
: Dewarping mode is closed.
-
: You can select from
, , , and for the view mode.
– Single, Quad view : You can use the PTZ function by dragging the mouse up/down/left/right or by using the mouse wheel.
– Single panorama : You can select when the mounting mode is
– Double panorama : You can select when the mounting mode isor . You can use the PAN function by dragging the mouse left or right. -
: You can select the mounting mode from
, , and .
PTZ CONTROL
With this Recorder, you can configure the settings of a PTZ camera as well as
commercial cameras in the market to your preference.
This is active only if a channel that a PTZ camera is connected to is
selected.
Getting Started with PTZ Operations
The PTZ camera will be activated only if the channel of the PTZ camera is
selected. After selecting the desired channel, click < > on the live screen
menu.
- This is available only if a PTZ camera is connected and the <> icon is displayed on the screen.
- Even if the connected network camera does not support the PTZ operations, you can configure the PTZ control settings (if possible) by installing the PTZ driver (physical device).
- It only supports a network camera with Hanwha Techwin’s PTZ function and a camera registered in the ONVIF.
PTZ Control Menu
You can use a single PTZ camera to perform the Pan, Tilt and Zoom operations
to monitor multiple places, and configure the custom settings of the presets
in a desired mode.
Click
Item | Desaiption |
---|---|
1 | |
2 | |
Auto focus | You can adjust the focus automatically. |
3 |
desired preset to move to the set position.
| Swing| Swing is a monitoring function that moves between two preset points
and enables you to trace the motion.
| Group| The group function enables you to group various presets before
calling them in sequence.
| Tour| Monitor all the groups created by a user in turn.
| Trace| Tracking remembers the trace of movements that you instructed and
reproduces it for your reference.
4| | The preset you set is saved and displayed in the list.
5| | Deletes the selected preset list.
6| Preset List| Shows a list of saved presets.
-
The PTZ working (active) mark can be active even if the PTZ operation is not available in normal mode. So ensure that you have completed the
PTZ settings before proceeding. -
Some cameras may differ in the menu title and operation with regard to Swing, Group, Tour and Trace.
-
Even if your network camera supports the function, you can use it only if the button is activated in the PTZ control launcher.
using Digital PTz (D-PTz) function
-
Register a camera that supports the D-PTZ profile.
In cameras that support the D-PTZ profile, you can use the D-PTZ function. -
Both cameras that support general PTZ and cameras that support D-PTZ can control the live image usingsome of the
function menus.
For more information about the supported functions, please refer to the camera manual.
Preset
Preset is a set of saved data specifying the locations of a PTZ camera. A
single PTZ camera can save up to 300 locations.
- The max. number of presets may vary depending on the number of presets supported by the camera.
To add a preset
-
Select the desired channel and click < >.
■ The PTZ control screen appears. -
Use the arrow keys to adjust the camera to the point.
-
Click < >.
-
If you click < >, the
window will appear. -
Click < > to select the Preset Order to set.
-
Enter the Preset name.
-
Click
.
The preset setting will be saved.
■ If you replace a camera that saves your preset settings with a different one, you must configure the preset settings again.
To delete a registered preset
-
Click < >.
-
Click < >.
window will appear. -
Click < > to select the preset to delete.
-
Click
. The selected preset will be deleted.
Running Preset
- Click < >.
- Click the preset you want to run from the list.
The camera lens moves to the set position.
Running Swing (auto pan), group (scan), Tour, or Trace (pattern)
The running method of each function is the same as the preset operation
method. For details on how to use it, refer to the camera’s user manual.
- Depending on the camera’s capabilities, only some features may be available.
EXPORTING THE RECORDED VIDEO
You can search the storage device to be exported and export the recorded video of the desired time by layout or channel.
- Click < > at the bottom of the screen.
- The export setup screen will appear.
● Select a layout : Select a desired layout from the layout list.
● Channel : Select a channel to export.
■ You can select multiple channels. If you select
● Export section : Set the
– Start : You can set the start time for the export to the desired time.
Click
– End : You can set the end time for the export to the desired time.
Click
● Overlap : Shows a list of overlapping data on a same time according to the
number of data.
This is displayed when there are duplicate data in the same channel due to
changes in the time or time zone.
■ For more details, refer to the “Setup > Setting the System >
Date/Time/Language” page in the Table of Contents.
● Device : Select a device to export the among the searched devices.
● Format : If you click
● File type : Select the export format.
– SEC : You can export in your own file format that can be played directly on
your PC. You can play with the viewer included in the export folder.
■ If you select SEC format, you can choose whether to include “PW Setup” and
“Include text data”.
– Recorder : You can export to a file that can be played only on the recorder.
– AVI : You can export to an AVI format-compatible with popular media players.
● Path : Displays the folder location where the export file will be saved. You
cannot change the storage folder, only the file name to be saved.
● Check capacity : You can check the selected export capacity and the current
and remaining capacity of the export device.
-
After completing the export setup, select
.
■ If there is no device to export, thebutton will be deactivated.
■ If you clickduring the export progress, which is the export will be canceled. -
Click
on the export completion confirmation window to finish.
■ If you insert a USB memory stick with insufficient storage space, volume calculation may be disabled.
Format the memory stick or delete some of the data on the memory stick to secure adequate storage space.
■ The operation speed of the product may slow down if the export is in which is a progress.
■ You can switch to the menu screen during export progress, but data playback will not be possible.
■ Data can be played in the web viewer during export progress, but audio will not be supported.
■ If the export fails, check the current capacity and status to see if the hard disk is connected properly in the “Device > Storage device” menu.
■ Ifis selected while the export is in progress, the screen changes to the upper menu, but the export continues.
Search
Item | Description |
---|---|
1 | Menu |
2 | Search menu tab |
Click Search menu to go to the corresponding Search screen.
3| Search conditions| You can set various search conditions, such as
date/time/event.
4| Search results| Displays search results.
5| Export| Exports search results to a file.
6| /| Displays the search results as a list or thumbnail.
-
Click
to initialize the search conditions and results. -
Double click on the desired item in the search results list to go to the play screen.
When you click Playback ( ), the video will be played in an instant viewer. -
You can specify a bookmark by clicking the bookmark ( ) in the search results list. You can check the specified video in the bookmark search menu.
-
If the search results are in multiple pages , you can click to go to the previous/next page. Or, you can click the current page number and enter the desired page to move.
TIME SEARCH
You can search the recorded data by the desired date and time conditions.
- The time displayed will be based on the time zone and daylight saving time (DST) applied time zone, so it may be displayed differently depending on whether the data time zone recorded at the same time and daylight saving time (DST) is applied.
-
Select
-
Select a channel to search.
-
Choose a layout.
-
Click , in the date selection window to select the year and month to search.
Dates with data will be shown in orange and current dates will be shown in orange circles. -
Select a date to search from the calendar.
The first video of the searched data of the day will be displayed in the video window and the data will be displayed in the time line.
● Clickto search for today’s date. Today’s date will be selected.
● If you click, you can check the time line by setting the overlapping section by time change.
● The displayed color differs depending on the type of recording data.
– Light green : Normal recording video
– Red : Event recording video -
Double click the time of the desired channel to play the recorded video of that time.
EVENT SEARCH
You can search for various events by channel.
-
Select
in the menu. -
Select a channel to search.
■ If you select a channel to search, you can change the channel display mode by clicking < >. You can select a desired channel by clicking or dragging it
from the channel table, and clicking the channel in the channel list. -
Select a date and time to search.
■ The search runs only for a maximum of 1 minute, so if the event search section is long, events may not be searched. In this case, reset the section and search again. -
Please select an event type. When you click the item, the event type selection window will appear.
■ Event type options : All, motion detection, IVA, face detection, auto tracking, tampering detection, Defocusing detection, fog detection, audio detection, sound classification, alarm input(camera), continuous recording, manual recording, Object Detection. Person, Object Detection. Face, Object Detection. Vehicle, Object Detection. License Plate, Mask detection, Shock Detection
■ Event type options may vary depending on the camera model. -
Select the overlap.
It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. -
Click the
button.
● CH : Displays the channel where the event occurred.
● Camera name : Displays the camera name.
● Event : Displays the event type of the recorded video.
● Time : Displays the start time and end time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video. -
If you double-click an item to play in the search list, the recorded video will be played.
ExPORT SEARCH
You can search the exported data on the connected storage device. Only data
saved in recorder file format when exported will be retrieved.
-
Select
in the menu. -
When you click
-
Click
.
Exported file information will be displayed.
● Folder : Displays the folder where files are stored.
● Name : Displays the saved file name.
● CH : Displays the channel of the recorded video.
● Time : Displays the start time and end time of the exported video.
● Playback : Plays the exported video with an instant viewer. -
If you double-click an item to play in the search list, the recorded video will be played.
ARb SEARCH
You can search auto-recovery backup data stored on ARB storage
devices.
-
Select
in the menu.
■ For more information about ARB search, refer to the “Setup > Setting the Device > Storage device” page in the Table of Contents. -
When you click
-
Click
.
The ARB file information stored on the device will be displayed.
● Folder : Displays the folder where ARB data is stored.
● Name : Displays the file name stored on the ARB device.
● CH : Displays the recorded channel.
● Time : Displays the start time and end time of the backed up video recording.
● Playback : Plays the recorded video with an instant viewer. -
If you double-click an item to play in the search list, the recorded video will be played.
BOOKMARK SEARCH
You can search for bookmarked data.
-
Select
in the menu.
■ To search for bookmarks, you need to specify them by clicking the bookmark ( ) in the instant viewer or search results. If no bookmark is specified, search results will not be displayed. -
Select a channel to search.
■ If you select a channel to search, you can change the channel display mode by clicking < >. You can select a desired channel by clicking or dragging it from the channel table, and clicking the channel in the channel list. -
Select a date and time to search.
-
Click
.
● Bookmark name : Displays the bookmark name you set.
● Event : Displays the event type of the recorded video.
● CH : Displays the recorded channel.
● Time : Displays the start time and end time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Displays whether bookmarks are specified. -
If you double-click an item to play in the search list, the recorded video will be played.
■ Bookmarked images will be stored without being overwritten during repeated recording. However, when the automatic deletion is set, it will be deleted according to the set period.
■ When the bookmark is released, the video will not be saved. If necessary, before releasing the bookmark, export the video.
■ Up to 100 bookmarks can be specified.
SMART SEARCH
You can search for events by selecting a region of interest, an exclusive
region, or a virtual line from a recorded video at a specific time.
-
To use smart search, you need to set the area of the camera’s “Motion Detection” or “IVA” to the entire area. However, if you want to search for cameras after Wisenet X series, you must select “Enable” in “Event setup > IVA” of the camera. For details, refer to the “Setup > Setting the Event > Event setup” page in the Table of Contents.
1. Click < > on the video window menu.
2. Set the smart search area in the video window.
● Virtual line ( ) : Detects the passing of an object based on the virtual line and direction set on the image. Click and drag the start and end points of the virtual line to the desired location with the mouse.
– The virtual line can be set in one direction or both directions. If you select the option of the direction of the virtual line on both sides, it will detect all objects passing in both directions on one virtual line.
● Region of interest ( ) : Uses the entire screen as a non-detection area and specifies a specific area as a motion detection area. Drag the mouse over the image or take a vertex to set the detection area at the desired location.
– When you set a zone, an event/object option icon will be displayed at the bottom of the zone. Click the icon to exclude the event/object from the search.
– Intrusion ( ) : Detects and searches for moving objects within the area set by the user.
– Enter ( ) : Searches by detecting movement from the outside to the inside of the area set by the user.
– Exiting ( ) : Searches by detecting the movement from the inside to the outside of the area set by the user.
– Person ( ) : Searches for events that include people within the area set by the user.
– Vehicle ( ) : Searches for events that include vehicles within the area set by the user.
– All Objects ( ) : Searches for events that include all objects within the area set by the user.
● Exclusive region ( ) : Uses the entire screen as a detection area and specifies a non-detection area to exclude detection of a specific area.
Drag the mouse over the image or take a vertex to specify the non-detection area at the desired location. -
Set the date and time range to perform the virtual area search and click < >.
-
When you click an item to play on the time line, the corresponding recorded video will be played.
■ You can set up to 3 areas of interest, exclusion and virtual line.
■ Click Delete () to delete all the set areas.
AI search
If there is AI data recorded by the camera, you can search for images in various conditions such as people, faces, and vehicles.
- This function is not supported in some models.
- For products that support AI search function, see page 4 “Products supporting each feature” of the Product Specification Manual.
SCREEN LAYOUT OF THE AI SEARCH
Item | Description |
---|---|
1 | Menu |
2 | Search menu tab |
Click Search menu to go to the corresponding Search screen.
3| Search conditions| You can set various search conditions, such as
date/time/gender.
4| Search results| Displays search results.
5| Export| Exports search results to a file.
6| | Displays the search results as a list or thumbnail.
-
The search options you set will be saved, and click
to reset the search conditions. -
Double click on the desired item in the search results list to go to the play screen.
When you click Playback ( ), the video will be played in an instant viewer. -
You can specify a bookmark by clicking the bookmark ( ) in the search results list. You can check the specified video in the bookmark search menu.
PERSON SEARCH
In the recorded data, you can search for a person by any condition you want,
such as gender, top/bottom color.
-
Select
in the menu. -
Select a channel to search.
■ If you select a channel to search, you can change the channel display mode by clicking <>. You can select a desired channel by clicking or dragging it from the channel table, and clicking the channel in the channel list. -
Select a date and time to search.
-
Select a detailed search option.
● Person search options : gender, Clothing-Top color, Clothing-bottoms color, bag
■ Click the option to display the option selection window. Select the desired search option.
■ If no details are set, all conditions will be selected and searched. -
Select the overlap.
It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. -
Click the
button.
● CH : Displays the recorded channel.
● Camera name : Displays the camera name.
● Attribute : Displays the recognized search result attributes.
● Time : Displays the start time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video. -
If you double-click an item to play in the search list, the recorded video will be played.
FACE SEARCH
From the recorded data, you can search faces according to your desired
conditions such as gender and age.
-
Select
in the menu. -
Select a channel to search.
■ If you select a channel to search, you can change the channel display mode by clicking <>. You can select a desired channel by clicking or dragging it from the channel table, and clicking the channel in the channel list. -
Select a date and time to search.
-
Select a detailed search option.
● Face search options : gender, Age, glasses, Mask
■ Click the option to display the option selection window. Select the desired search option.
■ If no details are set, all conditions will be selected and searched. -
Select the overlap.
It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. -
Click the
button.
● CH : Displays the recorded channel.
● Camera name : Displays the camera name.
● Attribute : Displays the recognized search result attributes.
● Time : Displays the start time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video. -
If you double-click an item to play in the search list, the recorded video will be played.
VEHIClE SEARCH
You can search the vehicle by setting the vehicle type and color conditions
from the recorded data.
-
Select
in the menu. -
Select a channel to search.
■ If you select a channel to search, you can change the channel display mode by clicking < >. You can select a desired channel by clicking or dragging it from the channel table, and clicking the channel in the channel list. -
Select a date and time to search.
-
Select a detailed search option.
● Vehicle search options : Type, Vehicle color
■ Click the option to display the option selection window. Select the desired search option.
■ If no details are set, all conditions will be selected and searched. -
Select the overlap.
It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. -
Click the
button.
● CH : Displays the recorded channel.
● Camera name : Displays the camera name.
● Attribute : Displays the recognized search result attributes.
● Time : Displays the start time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video. -
If you double-click an item to play in the search list, the recorded video will be played.
LP SEARCH
You can search for vehicle license plates from the recorded data.
-
Select
in the menu. -
Select a channel to search.
■ If you select a channel to search, you can change the channel display mode by clicking < >. You can select a desired channel by clicking or dragging it from the channel table, and clicking the channel in the channel list. -
Select a date and time to search.
-
Select the overlap.
It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. -
Click the
button.
● CH : Displays the recorded channel.
● Camera name : Displays the camera name.
● Time : Displays the start time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video. -
If you double-click an item to play in the search list, the recorded video will be played.
lPR SEARCH
You can search for the license plate number recognized in the recorded data.
- LPR search is only available on recorder models that support AI recognition.
-
Select
in the menu. -
Select a channel to search.
■ If you select a channel to search, you can change the channel display mode by clicking < >. You can select a desired channel by clicking or dragging it from the channel table, and clicking the channel in the channel list. -
Select a date and time to search.
-
Enter the license plate number to search.
■ Click < > to see the search guide for license plate number.
■ The option of license plate number entry field is only available on recorder models that support LPR search. -
Select the overlap.
It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. -
Click the
button.
● CH : Displays the recorded channel.
● Camera name : Displays the camera name.
● LPR : Shows the identified license plate number.
● Time : Displays the start time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video. -
If you double-click an item to play in the search list, the recorded video will be played.
Play
You can play the recorded data and export the video you want during playback.
SCREEN LAYOUT OF THE PlAY
Item | Description |
---|---|
1 | Video control |
: Runs a smart search by specifying an area in the video window.
: Saves the video screen as an image.
: Zooms in the selected area on the screen. It only runs on a single split
screen.
: Displays the image rotated 90 degrees. (This function is not supported in
some models.)
:Tums the sound on or off.
: Changes the video display ratio.
: Enters the setup mode for deworming the fisheye camera.
It works only when the video resolution is 1:1. Some models do not support
this function.
2| Overlap| The list will be displayed according to the number of overlapped
data in the same time zone.
It will appear when a video is overlapped in one channel due to time or time
zone change at the selected time.
3| Export section| Turns the export section setting on or off. You can select
a start time and end time for exporting.
4| Export| You can export the video of the channel you are playing.
5| Filter| You can filter the event items to see the time line.
6| Channel| The channel and camera name will be displayed.
7| Playback control| You can control video playback.
---|---|---
8| Date/Time| Set the date/time.
9| Time line| Move the playback position and display event data.
10| Show/Hide Channel| You can change the number of channels displayed in the
time line.
■ Up to 4 channels of time line can be displayed.
11| Status| You can check the live, recording, and network status.
Remove all tiles| Removes all screens from the video window.
Full aspect ratio| Change the video display ratio.
Full screen| Display the image enlarged to full screen.
12| Previous/ Next Channel| You can check the time line of the previous/next
channel.
PlAY SEARCH RESULTS
Time line Adjustment
You can move the playback position and zoom the time line in and
out.
-
Click the desired play position in the time line.
The playback start position will be moved.-
* Click the start point on the left side of the time line to move the playback position to the start point of the first video.
- Place your mouse over the time line to see the corresponding thumbnail of the recorded video.
-
-
Click the time line and use the mouse wheel to zoom in or out on the time scale.
It will change in the order of 24 hours-12 hours-6 hours-3 hours-1 hour-30 minutes-15 minutes-5 minutes-1 minutes.-
* The time line magnification of the time line will be displayed at the top right of the time line.
-
-
To see the time line previous or next zooming in, zoom in and drag the time line left or right.
Open Time line Channel
You can display the time line of multiple channels.
- You can click , to display 1 to 4 channels in the time line. The time line will be displayed as many channels as selected.
- Click to move to the previous or next channel.
- Place your mouse over the time line to see the corresponding thumbnail of the recorded video.
Play button Name and function
Paused state
Playback state
| Item| Description
---|---|---
1| Previous event| Go to the previous event video.
2| Previous frame| Moves backward to the key frame (I-frame).
3| Playback| Play the video.
4| Next frame| Moves forward one frame or more.
5| Next event| Go to the next event video.
6| Speed| Select the video playback speed.
Speed : x1/8, x1/4, x1/2, x1, x2, x4, x8, x16, x32, x64, x128, x256
7| Fast backward| It is used for reverse playback.
Speed : -x1/8, -x1/4, -x1/2, -x1, -x2, -x4, -x8, -x16, -x32, -x64, -x128,
-x256
■ Depending on the split screen, the maximum speed may be limited.
8| Pause| Pause the video.
9| Fast forward| It is used for forward playback.
Speed : x1/8, x1/4, x1/2, x1, x2, x4, x8, x16, x32, x64, x128, x256
■ Depending on the split screen, the maximum speed may be limited.
SEARCH Results ExPORT
You can export the search results to a file.
-
Click the button.
-
Select a layout and channel to export.
-
Select a start date/time and an end date/time.
■ If you changed the time zone of the recorder, select whether to apply DST. -
Select the overlap.
It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time. -
Click to select a storage device.
■ If you click, the format confirmation window will appear. Click to format the selected storage device. -
Please select a storage file type.
– SEC : You can export in your own file format that can be played directly on your PC. You can play with the viewer included in the export folder.
■ Clickto set a password for the exported video.
■ If you check, you can save text data in the exported video.
– Recorder : You can export to a file that can be played only on the recorder.
– AVI : You can export to an AVI format-compatible with popular media players. -
Check the path to save the file to be exported. Only the file name to be saved can be changed.
-
Click
to check the storage capacity. -
Click
.
When the export is complete, a confirmation window will be displayed. -
Click
to exit.
■ If you clickwhile exporting, the export action is canceled.
setup
Sets the camera, recording, event, device, network, and system environment.
SCREEN LAYOUT Of THE SETUP
| Item| Description
---|---|---
1| Menu| Click each menu to go to the menu screen.
2| Top menu list| Configure the settings or select a parent item to change the
existing settings.
3| Sub-menu list| Among the sub-menus of selected parent menu, select a
desired item to set.
4| Detailed Menu| Click desired item’s input field to change and enter a
desired value.
5| Apply| Apply the modified settings.
SETTING THE CAMERA
You can access to the channel setup, camera settings, and profiles and camera
password-related settings.
Setting the Channel
You can register a network camera for each channel and make connection
between.
Setup > Camera > Channel setup
-
: Displays the camera of the corresponding channel as a list or a thumbnail.
■ Camera searched with ONVIF does not provide previews. -
camera name : Provide a camera Name. You can enter up to 15 letters including spaces.
-
IP address : Display the IP address of a network camera.
-
Model : Show the camera model name.
-
Protocol : Show the protocol information of a registered network camera.
-
Video
– On/Off : You can turn ON/OFF the selected channel’s camera. If the camera video is turned off, a blank screen is displayed.
– Covert1 : Shows information other than the video of the selected channel.
For privacy protection, it does not display the video while the recording continues.
– Covert2 : Shows nothing but an empty screen while the recording continues.
■ If the channel is set toor mode, the channel’s sound is not hearable.
However, the channel’s sound is recorded if its Audio setting is set to, even the sound is not heard in Live mode. -
Audio
– If set to, you can turn the audio of the channel ON/OFF on the Live screen.
– If set to, the channel’s audio is off on the Live screen and not recorded. -
Status : Display the connection status.
-
Edit : You can change the connection information of the camera.
-
Upgrade : You can check the camera’s version, upgrade version, and status and upgrade it.
-
PoE output status : For products that support PoE, this shows the current status of the connected PoE.
For products that support PoE, see “Products supporting each feature” (Page 4) in the Product Specification Manual.
■ If you cannot register a camera after initializing the system, check the network setting. As the system is initialized and the network setting is reset, the camera’s network bandwidth will be different from the product’s network bandwidth, so it will be impossible to register a camera.
Automatic Registration of Network Cameras
-
In the
field, click on the button. -
window appears. ■ Click < > in the camera list on the live screen to automatically search and register the camera. -
Select a camera to register in the
list and press the button.
You can check the selected camera in thelist.
■ An already registered camera will be marked in blue in the list.
■ If you search for the camera again or if the IP is an old IP that was not assigned by the DHCP server (such as 192.168.1.100), then press thebutton to check if a new IP has been assigned.
■shows the camera authentication status. In the state, click < > to enter the camera ID and password.
■ Click a header at the top of the list to sort the list according to that header. -
To change the IP address of the camera, select the desired camera from the
list and press the button. -
Click
at the bottom of the screen to set the registered camera channel. -
Press the
button on the lower right of the screen to register the selected camera.
■ If you register a camera using a user account—not admin account—the camera features may be limited.
■ When you change the camera ID/password in the camera web viewer, if the camera is already registered in Recorder, you also have to change the camera ID/password information registered in Recorder.
■ When the camera is factory reset, it defaults to the ID and password set in “Setup > Camera > Camera password”.
■ If the camera’s ID and password have already been set, the registered information matches the ID and password set in the “Setup > Camera > Camera password”. (up to 3 sets)
■ Wisenet camera is registered via Wisenet protocol while a third party camera is registered via ONVIF protocol.
■ A device running a DHCP server should never be connected to a PoE port or a camera setup port. (e.g. router)
■ If your camera uses its own power supply unit, you need to manually register or auto-register the camera.
■ For products that support PoE, see “Products supporting each feature” (Page
- in the Product Specification Manual.
Registering a Network Camera Manually
-
In the
field, click on the button. -
window appears. ■ You can register the camera manually by clicking <+> from the camera list on the live screen. -
Select a channel and protocol used to connect to a camera.
The input items may differ depending on the selected protocol.
● Wisenet : Wisenet camera’s protocol can be used.
● ONVIF : Means the camera supports ONVIF protocols. When connecting a camera that its name cannot be found from the list, select.
■ When a camera is registered with ONVIF, if the difference in system time between the camera and recorder is 2 minutes or more, you won’t be able to register it. In this case, synchronize the camera and recorder time.
● RTSP : Comply with RFC 2326, one of “Real Time Streaming Protocol (RTSP)” for real-time streaming. -
If you select the
protocol, check options as necessary.
● Model : Select a camera model.
– Unknown : Select when the camera model cannot be identified.
– Wisenet Camera : You can register Hanwha Teach-in’s cameras and encoders.
– Wisenet Multi-Channel : You can register Hanwha Teach-in’s multi directional cameras and multi-imager cameras. A multi-channel camera is a camera that has multiple camera modules in one body. Autoregistering your
camera to Recorder lets you register multiple channels at once.
However, if you want to manually register it, you need to register one channel at a time.
● Address type : Select an address type of the camera.
■ The supported address type may differ depending on the type of the connected product.
– IPv4/IPv6 : Used to provide the IP address of the camera manually.
– Wisenet DDNS : This is available only if the camera is registered with the Wisenet DDNS(dens.hanwhasecurity.com) server. Provide the registered domain for DDNS ID.
Example) http://ddns.hanwha-security.com/snb5000 ; provide “snb5000” for Wisenet DDNS
– URL : Used for URL address input.
■ The DDNS specs supported by each camera can be checked in the user manual of the corresponding camera.
● IP address : Provide the IP address of the camera.
● Port : Provide the device port of the camera.
■ Depending on the camera type, some device ports will not be supported.
● HTTP : Provide the HTTP port of the camera.
● ID : Provide the ID of the camera that you want to register.
● Password : Enter the password of the camera to be registered.
● Details : You can set the streaming mode. -
Select
or for the protocol and enter your input for each field appears.
● ONVIF : After selecting an IP type, set IP address, ONVIF port, ID, password, and details.
– IP type : Select the IP type of the camera.
– IP address : Enter the camera’s IP address.
– ONVIF port : Enter the port number when the address type is IPv4 or IPv6.
– Channel : Enter the channel to register the camera.
– ID : Enter the camera ID.
– Password : Enter the camera password.
– Details : You can set the usage of TLS, authentication mode, and streaming mode.
● RTSP : Set URL, ID, password, and details.
– URL : Enter your RTSP access address. For more information, see your camera user manual.
– ID : Enter the camera ID.
– Password : Enter the camera password.
– Details : You can set the streaming mode.
■ If ONVIF or RTSP protocol is selected, you can set the streaming mode in the Details section.
– TCP : The connection to network camera operates in the RTP over TCP mode.
– UDP : The connection to network camera operates in the RTP over UDP mode.
– HTTP : The connection to network camera operates in the RTP over TCP (HTTP) mode.
– HTTPS : The connection to network camera operates in the RTP over TCP (HTTPS) mode.
If you want to check the error details of camera registration
If you failed to register a camera, the reason for the failure will be
displayed.
- Connection failed due to unknown error. : This message appears if the camera has failed to be registered due to unknown connection status.
- Due to the camera account locking, access has failed. : When you enter a wrong ID/password 5 times to login to the camera account, this message is displayed.
Try to log in again after 30 seconds. If the same message appears, you may need to check whether someone has tried to access your camera account from the outside.
- Connected successfully. : This message appears if the camera is connected successfully.
- Incorrect model information. Provide the correct model information. : This message appears if the model information provided for registering the camera is incorrect.
- Authentication has failed. : This message appears if the ID or password provided for registering the camera is incorrect.
- Connection has failed due to excessive concurrent users. : This message appears if the concurrent user count exceeds the upper limit.
- Connection has failed due to incorrect HTTP port information. : This message appears if the HTTP port number of the camera is invalid.
- Connection has failed. unknown connection status. : This message appears if the camera has failed to be connected due to a unknown error.
- user Model Modification : When registering a new camera, it is named according to the device’s default if user set the model to
. In case if automatic registration fails, user can change the model name of camera to be registered.
To edit camera profile
To change profile, refer to the “Setup > Setting the Camera > Setting the
Profiles” page in the Table of Contents.
-
In case of Recorder, if you set 3 different profiles for live, recording and network profile, one camera will produce video streams accordingly,
having different stream formats. Especially, note that the live profile may vary depending on the used screen split mode. -
For cameras, if applied with one profile only, the produced frame rate is fixed as the profile specifies; if applied with multiple profiles, produced video stream’s frame rate is not guaranteed. For example, if applied with 2 profiles of 30fps, the camera may transmit streams at 20fps.
Delete Network Camera
-
Click < Delete> in the < Channel setup > field.
-
When the delete window appears, select the camera channel to delete.
■ Click < All channels > to select cameras for all channels. -
Click < OK> to delete the camera of the selected channel.
Network Camera firmware upgrade
-
Channel : Displays channel information.
-
Model : Displays the camera model information.
-
Current version : Displays the current camera firmware version.
-
Upgrade version : Displays the firmware version to upgrade.
– Press the button to select the firmware manually within the USB.
– indicates an upgrade via a remote server. -
Status : Displays the status of the ongoing upgrade (upgrading, successful, failed).
-
Press the
button in the field. -
Displays the upgradeable channel list among the connected cameras.
■ If newer firmware exists on the remote server, the upgrade version is displayed, and the check box is automatically selected.
■ If you do not see the upgrade version, you can press the button to get the upgrade version information from the server.
■ Connect a USB camera with camera firmware to the recorder and press the button to check and select the firmware file in the USB.
■ Select a channel and press thebutton to apply the firmware to other channels connected to the same model at once. -
Check the box of the channel you want to upgrade.
-
Click the
button. The camera firmware upgrade starts.
■ You can move to another menu while upgrading.
■ You can stop the upgrade by clicking thebutton during the upgrade.
■ When the upgrade is completed, you can see the result in the popup window.
■ Firmware upgrade is available only for channels connected with the Wisenet protocol and the camera’s administrator account.
■ If the upgrade version is not displayed even though the camera’s firmware is out of date, check the network settings.
■ If there are more than 50 firmware files in the top USB folder, the file may not be scanned.
■ The system may reboot if USB is disconnected from the recorder during an upgrade via USB.
■ Video data of the channel connected to the camera to upgrade may not be recorded.
■ Do not format the HDD until the upgrade is complete. The upgrade may fail.
Setting the Camera functions
You can set the camera while viewing the live video of the selected camera.
Setup > Camera > Camera setup
■ You can use this feature in the following cases :
1. A camera connected to Wisenet protocols.
2. A camera connected with admin privileges.
■ For more details on camera settings, refer to the camera user manual.
Settings and operational spec vary depending on each camera.
■ This function is not supported in some models.
SSDR
If there is a significant difference between the dark and the bright areas,
increase the brightness of the dark areas to maintain the level of brightness
of the entire area.
You can set Mode, Level, and D-Range.
Backlight
You can view both bright and dark areas.
You can set Mode, WDR level, WDR black level, and WDR white level.
Exposure
You can adjust the exposure of your camera.
You can set brightness, shutter, SSNR, Sens-up, iris/lens, and AGC.
-
Brightness : Adjusts the brightness by setting the exposure value.
-
Shutter : Adjusts the brightness by controlling the camera shutter speed. If you select shutter, you can set among the items below.
– Auto : Adjusts the brightness automatically, controlling the shutter speed of the camera.
– ESC (Electronic Shutter Control) : Adjusts the brightness automatically, controlling the shutter speed according to the surrounding brightness.
– Manual : Adjust the brightness by manually selecting the maximum/minimum shutter speed of the camera.
– Anti-flicker : Reduces flickering in video when screen blur occurs due to different lighting and frequency of attention. The shutter speed cannot be set when the anti-flicker frequency is selected. -
SSNR : Adjusts the brightness by reducing noise and minimizing afterimages even in dark places.
-
Sens-up : Automatically adjusts the shutter speed according to the brightness of the current light.
-
IRIS/Lens : Adjusts the brightness by automatically or manually adjusting the camera IRIS and lens.
-
AGC : Adjust the brightness by amplifying the camera’s electrical signal when images are shot in the dark.
Day/Night
You can change the mode to adjust the color and contrast.
You can set Mode, Dwell time, Negative color, Duration, Alarm input, Switching
brightness, Simple focus after Day/Night, and Activation time (color).
● You can select the day/night video display mode in < Mode>.
– Color : Images are always displayed in color.
– B/W : Images are always displayed in B/W
– Auto : The video will be displayed in color in normal environments and in
B/W at night.
– External : Displays a color or B/W video by linking an external infrared
camera to the alarm in terminal. Set the alarm in item when selecting the <
External>.
– Schedule : Controls the video output mode by directly inputting the color
video activation time. Click
Special
You can set DIS (Digital Image Stabilization), Defog, and Defog level.
Focus
You can adjust the focus of you camera’s video.
You can set Focus, Zoom, Simple focus, and Initialize focus.
Video rotation
You can set flip/mirror modes and hallway view.
Privacy area
You can set an area to be hidden in the camera image range to protect privacy.
You can select whether or not to use the privacy setting and set up to 32 new
privacy areas.
■ With a PTZ camera, it is not possible to configure settings, and when it is
permitted, the setting area may be incorrect.
Setting the Profiles
Setting the Recording Profile
You can configure the video profile settings for instructing the network
camera (connected to each channel) to make recording.
Setup > Camera > Profile setup > Record
- You can configure the settings only for the profiles that are supported by the camera.
- If the profiles used for recording and network are different, camera’s video feed may not comply with the frame rate as specified in the camera.
- It is recommended to set the identical codec for the Record/Live/Remote profile when setting the camera profile.
- : Displays the camera of the corresponding channel as a list or a thumbnail.
- Camera name : Display the camera name.
- IP address : Display the IP address of a camera.
- Profile : You can select the recording profile for selected channel.
- Codec : You can check the codec for selected channel.
- Resolution : You can select the resolution for selected channel.
- Frame rate : You can set the frame rate for selected recording profile.
- Edit : You can add, change, and delete the camera profiles.
Setting the live Profile
You can change the live transfer settings of the network camera.
Setup > Camera > Profile setup > live
-
: Displays the camera of the corresponding channel as a list or a thumbnail.
-
Camera name : Display the camera name.
-
IP address : Display the IP address of a camera.
-
Live replacement : You can select the live profile setup mode.
If you select < Manual> the profile setup items are enabled, and you can change settings manually.
– Auto : For the profile for live monitoring, a profile optimized for each split mode is displayed, along with the ‘live4NVR’ profile automatically generated at the time of the camera registration. -
Live4NVR profile default : H.264 800 x 600, 800 x 448 30 fps
– Manual : Live monitoring is performed with the profile selected by the user from the registered camera profiles.
– Record : Live monitoring is performed with the profile set for recording. -
Profile : You can set the camera profile.
-
Codec : Show the codec of the selected profile.
-
Resolution : Show the resolution of the selected profile.
-
Frame rate : Show the frame rate of the selected profile.
-
Edit : You can add, change, and delete the camera profiles.
Setting the Remote Profile
You can set the video profile transmitted to the network.
Setup > Camera > Profile setup > Remote
- : Displays the camera of the corresponding channel as a list or a thumbnail.
- Camera name : Display the camera name.
- IP address : Display the IP address of a camera.
- Profile : Select a network profile for the connected camera.
- Codec : Show the codec information for the selected network profile.
- Resolution : Display the resolution for the selected network profile.
- Frame rate : Shows the selected network profile’s frame rates.
- Edit : You can add, change, and delete the camera profiles.
- If the profiles used for network and recording are different, camera’s video feed may not comply with the frame rate as specified in the camera.
setup
Editing the Profiles
You can change the video settings of a registered network camera for each
channel.
Setup > Camera > Profile setup
-
Channel selection : You can select camera channels to change their video transmission settings.
-
Add : You can add camera profile. Click on the < Add> button to launch the addition window.
Enter the information and click on the < OK> button to add it to the list. -
Delete : You can delete the selected profile from the list.
-
Apply to other channels : If you select
, “Apply to other channels” confirmation window will appear.
After selecting channels that the settings will be applied to, click on < OK> to apply them to the selected channels. -
Profile : You can check the video profile of the camera connected in the camera setup.
-
Codec : You can check the codec for the selected channel.
-
Resolution : You can change the resolution of the selected channel.
-
Frame rate : You can change the frame rate of the selected channel.
-
Bitrate control : You can change the bitrate of the selected channel.
-
Type : Displays the currently applied profile.
■ If you change specific profile settings for each product, the frame rate’s setup range may be changed. Example) If you set the frame rate for the first profile to 30 fps, then the setting range for the second profile may be changed to 15 fps.
■ Any settings other than codec, resolution, and frame rates can be changed in the setup menu of the camera web viewer. For camera web viewer, refer to the “Setup Viewer > Setting the Camera > Camera Setup” page in the Table of Contents. Click < Camera we viewer> button for connection.
■ If you change the current profile settings, you may encounter an interrupted playback on the recording or live screen for a certain time.
■ Changes made in your camera’s setup page will be applied immediately. But any changes made through the camera’s online website, it may take up to 3 minutes to apply the changes.
■ Bitrate settings are not supported for ONVIF cameras.
DE warping Setup
Press the < DE warping> button at the bottom of the < Detailed profile
configuration> window to go to the distortion correction setup popup window
for each channel.
-
Profile : Displays the profile type.
-
Video output / Dewarp view: You can set < Video output> and < Dewarp view> for each profile type.
– Fisheye view : If you select < fisheye view> from < Video output>, the < fisheye view> is automatically selected for < Dewarp view>.
– Dewarp view : If you select < Dewarp view> from -
You can select view modes supported by your camera.
-
Resolution : You can set the resolution of the profile.
-
Mounting mode : You can change the fisheye installation type. You can select a view mode from among ceiling/ground/wall depending on the installation location.
-
If there is no camera registered in the Recorder that supports fisheye view, DE warping Setup will not be available.
How to set Whitestream
Function to analyze the complexity of the video and effectively reduce the
data size while maintaining the quality. For details, refer to the camera’s
help or the product’s user guide.
Press the < Whitestream> button at the bottom of the <Detailed profile
configuration> screen to go to the Whitestream setup popup window for the
channel.
● Mode : You can choose the degree of video compression. You can choose <
Off>,
■ Whitestream setup cannot be executed if there is no camera registered in
Recorder that supports Whitestream.
Dynamic gOV/fPS setup
Dynamic GOV can be used to automatically change the length of GOV depending on
the video condition. For details, refer to the camera’s help or the product’s
user guide.
At the bottom of the < Detailed profile configuration> screen, press the
< Dynamic go & fops’> button to open the dynamic GOV/FPS setup popup for
the channel.
-
Profile : Shows the video profile of the connected camera setting.
-
Dynamic FPS : Automatically adjusts the frame rate (frames per second) based on the video conditions.
-
Dynamic GOV
– Mode : Set the GOV length to change automatically.
– Length : Enter the maximum GOV length value to be applied when there is no motion in the video.
Minimum GOV value can be set on the camera web page.
– Range : The range of the input value of < length> is displayed. -
Any profile not supported with the dynamic GOV/FPS setting is marked with ‘-‘.
Setting Camera Password
You can change the passwords of all registered cameras at once.
You can register the camera’s ID and password.
Setup > Camera > Camera password
-
Password : Enter the new password for the factory default camera according to the password setting rules.
The initial password for the camera must be entered. -
Confirm password : Input the new password again.
-
ID : Enter the ID of the camera whose ID and password are set.
-
Password : Enter the password of the camera whose ID and password are set.
■ When the password is in factory reset, it can be changed and managed in a batch.
■ If you click , a basic guide for password setup is displayed.
■ If you select < Show password>, the current password is displayed as the actual input characters.
■ If you check the < Change the password of all registered cameras>, the passwords of all cameras are changed with the entered password.
■ Up to 3 sets of camera ID with password and password can be registered.
You can use the registered camera ID/PW to automatically discover and register the camera from the “Channel setup > Auto detect” screen.
■ A camera password registered with ONVIF and RTSP cannot be changed.
SETTING THE RECORDING
You can setup scheduled recording, event recording and other recording related
settings.
Record schedule
If you set a recording schedule for a specific date and time, the recording
will start at that specific time.
Setup > Record > Record schedule
- Channel : Select the channel you want to set.
- All : The entire time range (Monday through Sunday including holidays, AM 0~ PM 23) will be reserved with the same recording schedule.
- Apply to other channels : If you select < Apply to other channels>, “Apply to other channels” confirmation window will appear.
After selecting channels that the settings will be applied to, click on < OK> to apply them to the selected channels.
■ Event recording and scheduled recording starts about 3 seconds prior to the event/schedule for guaranteed recording.
Record setting by the color
Color | Function | Description |
---|---|---|
White | No recording | No schedule / event recording |
Green | Continuous | Scheduled recording only |
Red | Event | Event recording only |
Orange | Continuous/Event | Both scheduled / event recordings |
- Each press of a selected cell will cycle through < No recording>-
- -<Continuous/Event>.
Record Setup
You can set the resolution and number of recordings for each channel when an
event occurs or during a normal recording.
You can check frame rates and data transfer amount of Full Frame and Key Frame
recordings for each channel, and set the transfer limit for recordings.
Setup > Record > Record setup
-
Apply to other channels : If you select < Apply to other channels>, “Apply to other channels” confirmation window will appear.
After selecting channels that the settings will be applied to, click on < **OK** to apply them to the selected channels.
-
: Displays the camera of the corresponding channel as a list or a thumbnail.
-
Camera name : Display the camera name.
-
IP address : Display the IP address of a camera.
-
Continuous recording / Event recording : Set the recording method for Continuous recording or Event recording.
– Full frame : Records all frames fed by the camera.
– I-frame : Records only key frames fed by the camera. It depends on the camera’s settings.
– Off : No recording is made. -
Frame
– Full frame : Shows the amount of data for all the scene recordings.
– I-frame : Shows the amount of data for the main scene recordings. -
Limit : Set the amount of data allowed for input for each channel.
-
Event : When an event occurs, you can set which point you will start or stop recording.
– Pre : When an event occurs, recording will be started regardless of the time set.
If you set it to five seconds, recording will start at five seconds before an event occurs.
– Post : When an event occurs, recording will continue after the time set.
If you set it to five seconds, recording will continue for a further five seconds after an event is finished. -
Audio : Specify whether to record the sound received from the camera or not.
■ If a channel’s data transfer exceeds defined allowed limit, then it may affect to other channels, and may force switching torecording even when the channel is configured to recording mode. For Key Frame recording channels, the icon for limited recording appears on the live screen’s top side.
But if the sum of the limits is below the max limit, you can still receive the entire frames despite exceeding the permitted bitrates for each channel.
■ A channel displayed in yellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera.
Check the channel information to see the applied profile to the channel listed in yellow.
A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount. In this case, it is impossible to record all of the incoming frames. Instead, only part of the frames (1 or 2 frames per second) can be recorded.
To resolve this issue, you must set the permitted data amount to be greater than the amount of inputted data.
Refer to the “Live > Live screen mode > Check the camera status” page in the Table of Contents.
Record Options
You can set recording options, such as enabling dual recording or overwrite of
hard disk for repeated recording.
Setup > Record > Record options
-
Enable dual recording : Select this if you want to record both the recording profile and remote profile at the same time. Enabling dual recording is applied with a profile suitable for split mode during playback.
-
Overwrite : Select the recording method when the hard disk storage capacity is full.
– Checked : If the HDD is full, this will overwrite the existing data and keep recording.
– Not checked : If the HDD is full, this will stop recording automatically. -
Beeps when recording is stopped: If < Overwrite> has not been set, this button is enabled. Specifies whether to use beep or not when HDD recording ends.
If you check it, the beep will sound on the disk full and the recording stops. -
Retention period : If you check this option, the period list box is active, and you can set the automatic deletion period. Specify the deletion period to delete any earlier data than the specified date. However, you can search for data from the current time to the selected date.
■ If < Overwrite> has been set, this button is enabled.
■ You can select a channel and set a different recording duration for each channel. -
Apply to other channels : If you select
, “Apply to other channels” confirmation window will appear. After selecting channels that the settings will be applied to, click on < OK> to apply them to the selected channels.
■ If you press
SETTING THE EVENT
You can set the event-related settings such as whether or not an event is
detected for each channel and whether an alarm occurs.
AI function setup guide
To use AI function, set any of the following options as necessary : See the
relevant page for detailed setup method.
– Setup > Event > AI engine
– Setup > Event > Event setup > Object
– Setup > Event > Event setup > AI recognition
– Setup > Event > Event setup > Mask
– Setup > Event > Event setup > IVA
– Setup > Event > Event rule setup
■ AI recognition function may have different settings and operation
specifications depending on the recorder model and camera.
AI engine
You can set whether to use AI events (object detection, AI recognition) from
the camera, and check the usage of AI engine.
Setup > Event > AI engine
-
AI engine status : Shows the AI engine usage status.
■ If the AI engine capacity is full, no additional settings can be made. To set additional AI functions, disable the object detection and AI recognition function from the previously set channel. -
Camera name : Display the camera name.
-
IP address : Display the IP address of a camera.
-
Type : Displays the camera type.
-
Object detection : Sets whether or not to enable object detection for the camera.
-
AI recognition : Sets whether or not to enable AI recognition function for the camera.
■ AI recognition works only when the object detection option is set to. -
Usage : Shows the AI engine usage of the camera.
■ The AI engine function is only available on products that support AI. For products that support AI search function, see “Supported products by function (Page 4)” in the product specification manual.
Event setup
Sets whether or not to detect events (e.g. object detection, AI recognition,
motion detection, intelligent video analytics, tampering) sent by the camera
for each channel and applies detailed settings.
Setup > Event > Event setup
- Object : You can set detailed settings for object detection of the connected camera.
- AI recognition : Sets detailed settings for AI detection of the connected camera.
- Mask : Sets detailed settings for mask detection of the connected camera.
- Motion : You can set detailed motion detection for the connected camera.
- IVA : You can set up intelligent video analytics of the connected camera.
- Tampering : You can make detailed settings for tampering detection, such as when the screen of a connected camera is obscured or the camera location is changed.
■ The settings for Object detection may vary depending on the recorder model or the connection of Wisenet AI camera.
Object
Setup > Event > Event setup > Object
-
Object detection : You can set whether to enable object detection.
-
Object type : You can select the object type to detect.
■ Object items may vary depending on the camera model. -
Best Shot : You can set the object to display the postshot items.
■ Set the same as the item selected in < Object type> to display the best shot when an event is detected. -
Detection excluded area : You can set the exclusion area for AI object detection. Click < Add> to set the detection exclusion area on the preview screen.
-
Sensitivity : Sets the object detection sensitivity.
■ Setting the sensitivity level high increases the object detection rate but also raises the detection error rate. -
Object size : You can set the size of the object to recognize the motion.
– Click < Setup> to select the minimum/maximum size and set the object size on the preview screen.
■ If detection errors occur frequently, set the detection excluded area or lower the object detection sensitivity.
AI recognition
Setup > Event > Event setup > AI recognition
■ AI recognition function is only available for recorder models that support
AI engine function.
● LPR : Sets whether or not to enable license plate number recognition.
■ AI recognition function may have different settings and operation
specifications depending on the recorder model and camera.
■ Clicking at the top right of the screen shows the AI camera setup guide.
Mask
Setup > Event > Event setup > Mask
■ The settings for Mask detection may vary depending on the recorder model or
the connection of Wisenet AI camera.
- Mask detection : Sets whether or not to use mask detection.
- Type : You can select the mask detection type.
- Minimum duration : Sets the minimum observation duration upon mask detection.
Motion
Setup > Event > Event setup > Motion
-
Motion detection : You can set whether to enable motion detection.
-
MD type : You can set a detection area and a detection excluded area.
– Detection area : Set the area to detect motion.
– Detection excluded area : Set the area to not detect motion.
– Add : After selecting the desired area item, set the area on the preview screen.
– Area initialization : You can clear all the set areas. -
Object size : You can set the size of the object to recognize the motion.
– Click < Setup> to select the minimum/maximum size and set the object size on the preview screen. -
Detection level : You can set the basic level required for motion detection. Level values can be set for each detection area set in < MD type>. If a motion value is bigger than the set level, then a motion detection event is triggered.
-
Detection result display : You can overlay the detection area over video.
-
Sensitivity : You can set the sensitivity of motion detection for each area. Set a lower sensitivity for an environment where the background and an object are clearly distinguishable and a higher sensitivity for an environment where the background and an object are not clearly distinguishable.
Activation time : You can set the activation time for motion detection.
– Always : Detects motion regardless of time.
– Schedule : Detect motion only during the set period. Click < Setup> to set the detection schedule.
■ Each camera product support different features. For more information, see the camera manual or help.
IVA
Setup > Event > Event setup > IVA
-
IVA : You can set whether to enable intelligent video analytics.
-
Type : You can set a virtual line, virtual area, and detection excluded area.
– Virtual line : Set the virtual line to enable intelligent video analytics.
– Virtual area : Set the area to enable intelligent video analytics. You can set the details of virtual areas to fit your purposes. -
Intrusion : Creates an event when the motion of an object in the designated area is detected.
■ Enter : Creates an event when a moving object enters into the target area from the outside.
■ Exiting : Creates an event when a moving object goes out of the target area.
■ Appear/Disappear : When an object which does not exist inside the area designated by the user appears inside the area without passing the area line and remains for a certain period of time, or if an object which exists inside the area disappears, an event is created. You can enter the duration to be recognized as an event.
■ Loitering : Creates an event when the motion of a loitering object in the virtual area is detected. You can enter the duration to be recognized as an event.
– Detection excluded area : Set the area to not enable video analytics in the virtual line and the virtual area.
– Add : After selecting the desired area item, set the area on the preview screen.
– Area initialization : You can clear all the set areas. -
Sensitivity : You can set the motion detection sensitivity for the virtual line and the virtual area.
-
Detection result display : You can overlay the detection area over video.
-
Activation time : You can set the activation time to recognize motion analysis.
– Always : Detects motion analysis regardless of time.
– Schedule : Detects motion analysis only during the set period. Click < Setup> to set the detection schedule. -
Object size : You can set the size of the object to recognize the motion.
– Clickto select the minimum/maximum size and set the object size on the preview screen. -
Object : You can set the object to enable video analytics.
■ Objects are visible only when an AI camera is connected.
■ Object details may vary depending on the recorder model.
■ Each camera product support different features. For more information, see the camera manual or help.
Tampering
Setup > Event > Event setup > Tampering
- Tampering detection : You can set whether to enable tampering detection.
- Sensitivity : Sets the tampering detection sensitivity.
■ Since tampering detection is designed for optimal performance based on the sensitivity level by the user, there may be no noticeable change in the tampering detection performance depending on the sensitivity level under normal monitoring conditions.
Event Rule Setup
You can set the event trigger and action rule to output an alarm when an event
occurs.
Setup > Event > Event rule setup
- Add : Adds a new event rule by selecting from rule creation or rule copy.
- Delete : Deletes the selected event rule.
- Enable : Specify whether to enable the corresponding event rule.
- Rule name : Displays the name of the event rule. You can change the name of the event rule by clicking < >.
- Schedule : Displays the schedule set in the event rule.
- Event trigger : Displays the event trigger set in the event rule.
■ The event trigger will be displayed in the live video window when an event is received, and will be saved as an event log record.
Item | Description | Item | Description |
---|---|---|---|
Motion detection | SD Card | ||
NA | Dynamic event |
Example) DigitalAutoTrading, Queue, Shod Detection, Mask Detection
| Face detection
| Tampering detection| | Object Detection
| Auto trading| | Change password
| Defocusing detection| | HOD status
| Fog detection| | Fan failure
| Audio detection| | Power On/Off
| Sound massification| | Manual recording
| Alarm input (camera), Alarm input (NVR)| | Recording error
| Video loss detection| | Manual Digger
● Event action : Displays the event action set in the event rule.
Item | Description |
---|---|
Record/Go to preset | |
Alarm output | |
FTP | Transfer images to FTP server |
Mobile push notification | |
Monitor event | |
Shutdown | |
User coding |
● Edit : Changes the registered event rule.
Register a new event rule
-
Click < Add> in the
field. -
Click < Create rule>.
● Copy rule : When you select one of the event rules already created, it is added to the events list.
You can click < > to modify the rule name. -
Set the details when the event rule setting window is displayed.
● Rule name : Enter the name of the event rule.
● Event trigger : Click <+ Add trigger> to set the event trigger and channel.
■ Up to three event triggers can be added.
■ The event trigger option may vary depending on the recorder model.
■ Duration is the waiting time to recognize the occurrence of a selected event. You have to select two or more event triggers to set this option.
The event action will run only when all the selected event triggers occur within the duration time.
■ Event triggers will be displayed on the live screen when an event occurs and are used for event log recording.
■ To select a channel to detect an event trigger, click or drag the desired channel in the channel table. It will be displayed in orange when a channel is selected.
● Schedule : Select the schedule to run the event action.
● Event action : Click <+ Add action> to set the event action.
– Record/Go to preset : Set the PTZ preset to be displayed when an event occurs. Click < > to set camera presets for each channel.
– Alarm output : Set the alarm out to be generated when an event occurs. Select the output terminal according to the number of alarm terminals on the recorder to set the alarm duration.
– E-mail : Set up users to receive e-mail when an event occurs. Click < > to select users to receive the e-mail.
■ Set the interval for sending events in the “Setup > Network > E-mail > Events” menu.
– FTP: When an event occurs, the images are transferred to the designated FTP server. The overlapping events that occurred during the set delivery interval will be sent as text in an html format file.
■ Set the FTP connection and delivery interval in the “Setup > Network > FTP” menu.
– Mobile push notification : When an event occurs, the event push notification will be displayed on the connected smart phone.
– Monitor event : When an event occurs, the screen of the corresponding channel will be displayed by switching to the live screen. When selecting event monitoring, set the alarm duration in consideration of network conditions.
– Shutdown: When an event occurs, a pop-up window will appear. You can select < Shutdown> or.
– User coding: It can be selected when < Manual trigger> is set. You can set the WISENET camera to execute the SUNAPI command entered in < user coding> when an event occurs. Click < Test> to test the execution of the entered SUNAPI command.
■ Event action will run only when all set event triggers occur. If only one of the multiple events set has occurred, the event action will not run.
■ Set the event action only when necessary. -
Click
at the bottom of the setting window to register the event rule.
Alarm Input
You can set the operation of the alarm sensor.
■ This function is not supported in some models.
Setup > Event > Alarm input
● Type : Set the mode in which the alarm sensor will operate.
– Off : Alarm sensor is disabled. Alarm is not used.
– N.O. (Normal Open) : Sensor is opened. If the sensor is closed, it generates
alarm.
– N.C. (Normal Close) : Sensor is closed. If the sensor is opened, it
generates alarm.
ONVIf Setup
You can set the details related to camera events registered with the ONVIF
protocol.
Setup > Event > ONVIf setup
- No. : Select the channel to which the ONVIF camera is registered.
- Camera event : It shows the list of all the events supported by a camera by using the ONVIF protocol.
- NVR event : You can map the list of events supported by a camera to events that the Recorder can detect. There is no default value. It only shows the value sent by a camera.
Schedule
When setting the event rule, you can set the operating time of the event
action.
Setup > Event > Schedule
-
Add : Add a schedule by setting the desired day and time.
– Off : Displayed in white and no alarm will be output even if an event occurs.
– On : Displayed in orange and an alarm will be output only when an event occurs. -
Click < > to change the schedule name.
-
Delete : Delete the selected schedule.
■ You cannot delete the schedule in use.
■ When the alarm is generated on the scheduled time, you can stop the alarm by canceling the schedule.
SETTING THE DEVICE
You can make the detailed settings for devices such as storage device and
monitors.
Storage Device
You can set the storage device usage and check the setting status.
Checking and formatting the device
You can check storage devices and their capacity, usage as well as status.
The connectable storage devices are HDD and USB.
Setup > Device> Storage device > Management
-
Device : Displays the storage device type.
-
No. : You can check the designated number for the built-in HDD.
■ If you want the find out about the location corresponding to the HDD number, refer to the < HDD Map>. -
Model : Displays the model name of the storage device.
-
Capacity : Displays the amount of storage device use and the full capacity.
-
Type : Displays the usage type of the storage device.
-
Status : Displays the current working condition of a storage device.
■ If the Status is set to, format the storage device before use. -
Temperature : You can check the temperature of the HDD mounted in the Recorder.
-
Time : Displays the use time of an HDD.
-
Format : Select a storage device and click on format after which a format confirmation window appears.
Click on the < OK> button to format the selected storage device. -
Storage Status : Displays the working status of a storage device. Click the < View> to display the storage status window.
– Red : Displays the situation of video loss.
– Green : Displays the normal situation without video recording losses.
– View : Click < View> to see detailed information. ■ HDD write : Displays the current rate of recording.
■ Present loss : Displays the current recording loss rate.
■ Worst loss : Displays the maximum amount of losses up until now.
■ If loss is continuously generated, check the following.
For more information, refer to the “Troubleshooting (FAQ)” in the Appendix.
– When data is lost due to system failure (reset the rate of data transferred from the camera)
– When there is a problem in HDD recording performance due to an HDD malfunction (check the HDD error or replace the HDD)
■ Formatting will delete all the recording data that has been saved. Be careful.
■ While formatting is ongoing, you cannot record video.
■ Do not remove a formatting device until it is finished.
■ After installing an HDD, if the state of use of the HDD is, format the HDD before use. (If the warning message persists after formatting, replace the HDD with a new one) -
ARB : Video that was not recorded due to a camera disconnection can be backed up after the connection with the camera is re-established. Press the button and an < Auto recovery backup (ARb)> window is opened.
– Select HDD : Select a HDD to be set to ARB.
– Capacity : Shows the capacity of the HDD to be set as ARB.
– Select channel : Select a channel to run the ARB.
■ You can select multiple channels. If you select, all channels will be selected.
– ARB bandwidth : Select a bandwidth for the ARB function.
■ The ARB feature is available only when your video is saved in the SD card after registering your Wisenet camera using the Wisenet protocol.
This is only supported in SUNAPI 2.3.2 or later.
■ Set the profile bitrate used for recording a video in the SD card of camera to 6144 kbps or below.
For more information on how to set the SD card recording profile, see your camera manual.
■ To use the ARB function correctly, both the camera and Recorder should be time synchronized with the time server.
Refer to the “Setup > Setting the System > Date/Time/Language” page in the Table of Contents.
■ ARB function is activated when Recorder starts/when the channel camera set is reconnected/when an Recorder recording missing section recurs at regular intervals after Recorder starts.
■ Recorder recording missing section that can be restored with the ARB function is for 24 hours backwards from the point when the ARB function is activated.
■ You can check which channels have ARB function activated through the message on each channel screen that is displayed when selecting a channel.
Refer to the “Live > Live screen mode > Channel Information Display” page in the Table of Contents.
■ For automatically recovered files through ARB, refer to the “Search > ARB Search” page in the Table of Contents.
■ ARB storage capacity is recommended to be at least one day. Example) If you saved 64 channels with 1 Mbps each, the ARB capacity should be set to 0.7 TB or higher. -
HDD map : You can check the location according to the assigned number for the HDDs installed inside.
■ Refer to this when servicing or installing an additional HDD.
■ Do not add or remove an HDD while Recorder is running.
Connecting the iSCSI
This function is only available for products that support iSCSI. For products
that support iSCSI, see page 4 “Products supporting each feature” of the
Product Specification Manual.
When connecting an iSCSI device to the recorder, you can search for the iSCSI
device and connect and disconnect it.
Setup > Device> Storage device > iSCSI
- Add : Add an iSCSI device.
- Delete : Delete the registered iSCSI device.
- Model : Displays the iSCSI model name.
- iSCSI name : It displays the name of iSCSI in compliance with the iSCSI protocol format.
- Capacity : It displays the currently used amount/total capacity of iSCSI devices.
- Status : Displays the status of an installed iSCSI device.
list of products supported
Promise Technology vessRAID 1740i / 1840i / 2600i 1ea JBOD 3ea / SRB-160S
Adding an iSCSI device
- In the iSCSI window, click on the
button. - In the
window, enter your IP address and port number and click . - In the
list, click on a device to add. - After entering ID/password, click on the
button.
■ iSCSI device requires an independent port. Use a general port instead of a camera port.
■ When using a hub to connect an iSCSI device with recorder, make sure to use the GIGA hub and to use an independent network to save data normally.
■ When the Recorder is connected to an iSCSI device, if you change the iSCSI equipment setting, a problem can occur.
■ A HDD to be mounted in vessRAID should be listed in the RAID compatibility list.
■ Each volume of an iSCSI device is recommended to be 16 HDDs.
■ When you register an iSCSI device in the Recorder for the first time, you need to format it first.
■ The iSCSI lung mapping function is supported.
■ If you activate the LUN mapping function in the iSCSI device, the LUN can only be connected to a Recorder which is mapped.
■ More than one mapped lung should be available to connect to the initiator when using lung mapping.
■ An internal HDD must be mounted in the Recorder before connecting the iSCSI device.
■ For the stable communication of large data, register only one iSCSI device to Recorder to use it.
RAID mode setting
This function is only available for products that support RAID. For products
that support RAID, see page 4 “Products supporting each feature” of the
Product Specification Manual.
If you enable the RAID (Redundant Array of Independent Disks) mode, you can
safely recover your data even if your system HDD is damaged.
● RAID for each product
– 8 HDDs model : Supports Array 1
– 16 HDDs model : Supports Arrays 1 and 2
Setup > Device> Storage device > RAID
-
RAID status : Displays the operational status of the RAID.
– Active : Signals the fact that the RAID is operating normally.
– Degraded : It is displayed when the one or more HDDs that make up the RAID are malfunctioning. When the maximum number of HDDs allowed in the RAID level are malfunctioning, if an additional HDD malfunctions, you cannot use or restore the RAID. Immediately, replace the HDD and proceed with restoration.
■ For more information about how to replace the HDD and recover the RAID array, refer to the “Setup > Setting the Device > Storage device” page in the Table of Contents.
– Rebuilding : Indicates that the RAID array is in the recovery process. At RAID level 5 or 6, if the max number of HDDs allowed by the RAID level is malfunctioning, and one more HDD caused malfunction during rebuilding, then you cannot recover or use the RAID array.
– Fail : This means that the RAID cannot be used or restored. -
Model : Displays the registered RAID model.
-
Status : Displays the current operating condition of the HDDs installed in a RAID.
– Active : Displays that the HDD is operating normally.
– Faulty : It displays that the HDD is malfunctioning. You need to immediately replace the HDD for smooth recovery of the RAID.
– Check : A problem occurs on the HDD, requiring replacement or inspection.
– Ready : If recovery of 2 HDDs is required in the RAID 6 state, HDDs for which rebuild is pending are displayed. -
Capacity : It shows the total capacity of the HDDs that composes a RAID.
-
Temperature : You can check the temperature of HDD(s) that compose a RAID.
RAID mode setting
- Click on the
or button. - In the use RAID window, select settings of RAID and click on the < OK> button.
● Enable : You can select whether or not to use the RAID mode.
● Shows the RAID types supported by each product.Product| RAID type
---|---
32-channel model 64-channel model| Level 5, level 6 - It will show the list of HDDs that compose a RAID. In the RAID screen, click on < OK>.
- The data deletion and system rebooting message window will appear. You can click on the < OK> button to reboot the system for RAID mode setting.
- When RAID building is complete, select “Setup > Device > Storage device > RAID” to check the build.
■ If you disable the RAID mode at RAID level 5 or 6, then every RAID array
will be canceled. If you want to cancel only one of RAID arrays in use, then
go to the setup window and disable that specific RAID array.
■ If the Status of HDD is displayed as Check or Replace under
■ When the RAID mode is in use, it is recommended to use HDDs with the same
storage space from the same manufacturer.
■ If you enable or disable the RAID mode, existing data will be deleted. If
you need to keep your old data, export it first.
■ RAID Array capacity calculation
– When you build the RAID in level 5, the available capacity of a RAID is (the
least HDD capacity) x (total number of HDDs -1).
– When you build the RAID in level 6, the available capacity of a RAID is (the
least HDD capacity) x (total number of HDDs -2).
■ If you use HDDs with different capacity, the HDD with the smallest capacity
will be used to build a RAID.
Recovering RAID Array
- If the HDD number whose
is shown as Faulty or Check is recognized, check the location of HDD to be replaced on the HDD map. - Replace the malfunctioning HDD from the recorder with a new HDD.
- When the recovery starts, the LED of the replaced hard disk lights up in yellow.
In the “Setup > Device > Storage device > RAID” menu, you can check the recovery progress.
■ Replace it with the same model of HDD or an HDD of the same capacity from the same manufacturer.
■ A HDD used to build the RAID should be one of the recommended models.
If it’s not possible to use the same model of HDD, then use the HDD with the same capacity from the same manufacturer should be used.
■ If you remove the power cord while using the RAID, it can damage it, so be careful.
For reliable power, it is recommended you use the UPS.
■ A new HDD to be replaced should be one that is not RAID configured.
Distributed Recording
This function is only available for products that support distributed
recording. For products that support distributed recording, see page 4
“Products supporting each feature” of the Product Specification Manual.
You can save recordings in a distributed manner by distributing HDD(s) of each
group.
Setup > Device > Storage device > Distributed recording
-
Record type : Select a storage type from < Continuous recording> or
. -
Initialization : Settings that are provided when
is selected are configured as the default settings. -
: Update values such as hard disk capacity, input, and storage date to the latest data.
-
Group : Select a group to distribute the recording. If you select a group, a list to select a camera to assign opens below.
-
HDD : The number and kind of currently available HDDs are activated.
■ Example) A channel number that is activated like < > is an available HDD. -
External : Select an external storage device on which recordings will be stored.
-
Capacity : Displays the currently used capacity and entire capacity of an HDD that is selected in the group.
-
Receive : Displays the recording data volume of a channel selected in the group.
■ If the input value exceeds 200 Mbps, it will be displayed in red. -
Days : Displays the number of storable days for the input from the selected channel in the group on the HDD.
■ Example) 3 days and 12 hours is displayed as 3.5. -
HDD map : You can check the location according to the assigned number for the HDDs installed inside.
-
Channel list : The button state of the channel list is as follows.
– : Channel selected in the current group.
– : Channel selected in other group.
– : Channel that is not currently selected. Please add this channel to the group.
■ Recording cannot be performed while saving changes in distributed recording settings.
■ To add more HDDs for distributed recording, install them in the order of 1, 5, 2, 6, 3, 7, 4 and 8.
S.M.A.R.T
You can check the connection status and details of the hard disk mounted in
the recorder.
Setup > Device> Storage device > S.M.A.R.T
Monitor
You can set the information displayed on the monitor as well as the output
system.
Setup > Device > Monitor
Monitor settings
You can set the monitor output related screen displays, switching time, video
display, etc.
- OSD : Only checked items among date, time, channel name and information icon will be displayed on the monitor screen.
- Multiple displays : Set the video display resolution.
For products that support the extended monitor, you can set the resolution after selectingor mode for video display.
– Duplicate these displays : You can set the video display resolution of the primary monitor and secondary monitor to be the same.
If you set a resolution exceeding 1920 x 1080 while operating in clone mode, the video will not be displayed to the secondary monitor.
– Extend these displays : You can set the video display resolution of the primary monitor and secondary monitor respectively.
■ Primary monitor supports 4K resolution (or 1080p), and Secondary monitor supports 1080p resolution.
■ If the newly selected resolution does not fit with the monitor, the display won’t function properly. In this case, wait until the native resolution is restored and then switch to another resolution of your choice.
■ The video output for Primary monitor and Secondary monitor may differ depending on the recorder model.
– Primary monitor: HDMI
– Secondary monitor: HDMI or VGA
Extended monitor setting
This function is only available for products that support the use of an
extended monitor.
For products that support extended monitor, see page 4 “Products supporting
each feature” of the Product Specification Manual.
- Select
for video display and click . You can change the layout of the extended monitor. - Select the Screen division you want.
- Select as many channels from the channel table as the selected number of Screen division channels to view the videos on the monitor screen.
■ When extended mode is selected, the maximum resolution of the image output on the primary monitor (HDMI) is limited to 1920 x 1080.
■ If the newly selected resolution does not fit with the monitor, the display won’t function properly. In this case, wait until the native resolution is restored and then switch to another resolution of your choice.
■ Set up Event Display and Sequence Switching Time in consideration of the network environment time.
■ The profile used in the live output of the expanded monitor uses a remote profile. If the user changes the remote profile, the video output of the expanded monitor may be affected.
■ If the monitor is in clone mode, you can specify up to the split mode supported by the recorder. When the monitor is set to extended mode, you can split the screen of the Secondary monitor up to 36-split mode depending on the recorder model.
■ The dynamic layout function can only be set on the primary monitor.
Screen position setup
Some monitors many not display information (camera name, icon, time
information, etc.) about the Recording, depending on the condition. Then, you
can change the display position of the data.
- From the monitor setup menu, select < Screen position setup>.
- Using < > button to adjust the screen that is cut off.
- Click < OK>.
■ This product only supports 30Hz at 4K resolution.
Text
You can set the POS device setting to send text information and text event
information.
Device Settings
You can make detailed settings for the POS device connected to the recorder.
Setup > Device > Text > Device
- Device : Displays the text device name registered by the user.
- Enable : Specifies whether to enable text device.
- Channel : Select a channel to add a device from a channel table.
- Port : Display a port number that is set.
- Encoding type : Select an encoding type to use from a list.
■ Epson, Wincor Nixdorf, Axiohom, Radiant System, IBM POS device, and ANPR protocols are supported.
■ POS device connected to Recorder uses TCP/IP communication protocol.
Registering a Text Device
-
Click the desired item in the text device list.
-
Enter the device information to register in the < Modify the text device> window.
● Device name : Enter the desired text device name.
● Text device : Specify whether to enable text device.
● CH : Select a channel to add a device from a channel table.
● Pre-event playback time : Enter the start time of the playback from how many seconds before when an event occurs.
● Port : Enter the device’s port number.
● Encoding type : Select the encoding type of the device.
● Device type : Select the device type.
● Start / End : You can select starting and ending character strings.
– A text string can be entered by using texts, hex codes, and regular expressions.
– Text : Enter a text string to search for.
– Hex Code : Enter a hexadecimal text string to search for.
(Your input should not be in hexadecimal —e.g. 1b40, 1b69)
– Regular expression : Enter a regular expression to search for text strings that follow specific rules. -
Click < OK>.
Text Event Settings
You can set the text to receive an alarm when an event occurs.
Setup > Device > Text > Event
- Total amount : Set the condition of the total amount to be notified when a text event occurs. Check whether the total amount is used, and then select the base amount and range.
- Keyword : You can register or delete keywords to be notified when an event occurs.
– If thebutton is clicked, a screen to add keywords pops up.
– If you select one of the added keywords to delete and click thebutton, the selected keyword will be deleted.
■ When entering the total amount, set it to 15 characters or less, including minus and decimal point.
■ When entering keywords, set them within 50 characters. Up to 20 keywords can be specified.
SETTING THE NETWORK
You can set various network functions, such as monitoring live video by connecting to a network from a remote location and receiving an event by e-mail.
IP & Port
You can set the network connection route and protocol.
Setting a network connection
Sets the protocol and environment of the network.
Setup > Network > IP & Port > IP address
-
Network : Each product supports a different number of network ports. If it supports two or more network ports, you can set the network for each function as follows.
-
Network 1(Camera) : It can be used as a port for connecting a camera. If you connect a camera, then the camera video will be transmitted. Using the network information, you can access the web viewer.
-
Network 2 (Viewer) : It can be used as a common port for camera and web viewer connection.
-
Network 3 (iSCSI) : It can be used as a dedicated port for iSCSI connection.
■ Only provided for products that support Network 3.
● Network (All) : It can be used as a common port for connecting camera, web viewer, and iSCSI.
– IP type : Select the type of network access.
– IP address, Subnet Mask, Gateway, DNS
■ Manual : IP address, subnet mask, gateway, and DNS can be directly entered.
■ DHCP : IP address, subnet mask, gateway, and DNS can be automatically set. -
Transfer bandwidth : Enter the max data volume of a rate for transfer.
-
Default gateway : Select the default gateway. If there are multiple network ports, set one of them as the default gateway.
■ The DNS value of DHCP can be directly entered only if you have selected
Connecting and Setting the Network
Networking may differ from the connection method, check your environment
before setting the connection mode.
When no router is used
-
Manual mode
– Internet connection : Static IP, leased line, and LAN environments allows connection between the Recorder and remote user.
– Network Settings : Set theof the connected recorder to < Manual>.
■ Consult your network manager for IP, Gateway and Subnet Mask. -
DHCP mode
– Internet connection : Connect the Recorder directly to a cable modem, DHCP ADSL modem or FTTH network.
– Network Settings : Set the < IP type> of the connected recorder to < DHCP>.
When a router is used
■ To avoid IP address conflict with the Recorder’s static IP, check followings
:
-
Setting the Recorder with a static IP
– Internet connection : Connect the recorder to an IP router where cable modem is connected, or connect the recorder in the local area network (LAN) environment. -
Setting the Recorder Network
-
Set the
of the connected recorder to . -
Check whether the set IP address is in the static IP range provided by the Broadband Router.
IP Address, Gateway, and Subnet Mask : Consult your network manager.
■ If a DHCP server is configured with starting address (192.168.0.100) and end address (192.168.0.200), you should set the IP address out of the configured DHCP range (192.168.0.2 ~ 192.168.0.99 and 192.168.0.201 ~ 192.168.0.254). -
Check the Gateway address and subnet mask are equal to those set in the Broadband Router.
● Setting the DHCP IP Address of the broadband Router
- To access the Broadband Router’s configurations, open a web browser on the local PC that is connected to the Broadband Router and enter the router’s address (ex : http://192.168.1.1).
- At this stage, make the local PC’s windows network configurations to the below example :
Example) IP : 192.168.1.2
Subnet Mask : 255.255.255.0
Gateway : 192.168.1.1
– Once connected to the Broadband Router, it prompts with password. While entering nothing to the User Name field, enter “admin” into the password field and press < OK> to access the router configurations.
– Access the router’s DHCP configuration menu and set its DHCP server activation, and provide the start and end address.
■ Start address : 192.168.0.100
■ End address : 192.168.0.200
■ Above steps may differ from the router devices depending on the manufacturer.
Port Setting
Setup > Network > IP & Port > Port
-
Protocol type : Select the protocol type among TCP, UDP Unicast and UDP Multicast.
-
RTSP port : It is used to transmit the video over the network. The initial value is < 558>.
-
UDP port : Activated when an UDP item is selected in protocol type. The initial value is < 8000-8159>, and the setting value changes in 160 units.
– UDP : It has less stability and faster speed when compared to TCP, and recommended for local area network (LAN) environments. -
Multicast IP address : Enter the IP address directly when selecting an UDP Multicast.
-
Multicast TTL : Enter the TTL value when selecting an UDP Multicast. The initial value is set to <5>, and enter a value between 0 and 255.
-
HTTP port : Enter the port value for the HTTP web viewer. The initial value is set to < 80>.
-
HTTPS port : Enter the port value for the HTTPS web viewer. The initial value is set to < 443>.
■ HTTPS is an enhanced version of the HTTP web communication protocol. If security is important when accessing the web viewer, enable the HTTPS port. -
Cam proxy port : Sets the camera proxy port. The initial value is set to <10001>.
DDNS & P2P
A remote user can network a recorder using a DDNS address in a dynamic IP
system. If you cannot connect with a dynamic IP, you can easily access using a
P2P service.
Accessing using DDNS address in the dynamic IP environment
In the dynamic IP environment such as xDSL/Cable modem, the router’s WAN IP
can be changed, so we provide DDNS (Dynamic Domain Name Server) service so
that you can always access the recorder with only the DDNS address even in the
dynamic IP environment.
Before using Wisenet DDNS & P2P, please set up the network connection and DDNS
first.
DDNS Setting
Setting DDNS in the Recorder
Set < Protocol type> to
DDNS Settings of the Router
Select the corresponding menu for the network transfer protocol of the router.
Setting up uPnP of Router
Refer to the router’s documentation to enable the UPnP function of the router.
Setting the Wisenet DDNS & P2P
Setup > Network > DDNS & P2P
● Enable : Click < Enable> to test the connection to see if the current
recorder can be connected remotely.
When the connection is successful, a QR code is created.
■ It connects to Wisenet DDNS first. If it does not connect to DDNS, it
automatically connects to P2P.
■ P2P service period expires in 5 years. If you want to extend it after
expiration, contact your vendor.
■ In a double NAT environment or if the router’s port is not configured, the
DDNS status will be displayed as
■ You must be connected to an external network for a DDNS connection. (If
there are two or more networks, be sure to connect an external network to the
network set as the
■ If you are setting up a port that is already in use, then the connection
might fail. Check the port setup of your router.
■ If the viewer is connected through P2P instead of DDNS when connecting to a
recorder, performance may be lower than that of the DDNS connection. You can
check the current connection method (DDNS or P2P) in each viewer.
■ DDNS is a short form of Dynamic Domain Naming System.
DNS (Domain Name System) is a service that routes a domain name consisting of
user friendly characters (ex : www.google.com) to an
IP address consisting of numbers (64.233.189.104).
DDNS (Dynamic DNS) is a service that registers a domain name and the floating
IP address with the DDNS server so that the domain name can be routed to the
IP address even if the IP is changed in a dynamic IP system.
● Quick connect (UPnP) : To use the function, set to
The message about the progress appears when connecting to Quick connect
(UPnP).
– Quick Connect Success : Message for a successful connection.
– Invalid Network Configuration : Message appears if the network configuration
is not valid. Check the configuration.
– Please enable uPnP function of the router. : Message appears if the router
requires UPnP function enabled.
– failed to find the router. : Message appears if the router is not found.
Check the router’s configurations.
– Please restart the router. : Message appears if the router should be
restarted.
– Quick Connect not supported in up mode. : Set < Protocol type> to
– Connection failed. : If the connection fails due to an unknown error, the
message is displayed.
■ If there is a port conflict, it will automatically change to another port.
You can check the changed port information in the “Setup > Network > IP & Port
Port” menu of the connected recorder.
■ If there is a port conflict, check the port forwarding or UPnP settings in the user manual of the connected router.
Setting the Public DDNS
- DDNS site : Select whether to use DDNS and the site registered when using it.
- Host name : Enter the host name registered with the DDNS site.
- User name : Enter the user name registered with the DDNS site.
- Password : Enter the user password registered with the DDNS site.
Connecting to the Viewer
To connect to the Wisenet mobile from your smartphone
-
Install and run the “Wisenet mobile” app on your smartphone.
You can scan the QR code of the recorder on the < Add device> screen. -
When the QR code is scanned, the < Product ID > shown in the recorder is automatically reflected in the mobile viewer, and you can use the mobile viewer by entering the recorder ID/password.
-
Then, when you run the “Wisenet mobile” app, it will be automatically connected to the recorder and you can monitor it easily with your smartphone.
To connect to the Wisenet Viewer from your PC
-
Go to https://www.hanwha-security.com on your PC.
Install and run the “Wisenet Viewer” app. -
Select < IP type> to <DDNS/P2P> in the “Setup > Device > Device list > Add > Manual” menu.
-
Enter the recorder ID/password and < Product ID >, and then click < Register>.
The information of the current recorder will be displayed, and you can use the “Wisenet Viewer” app.
To connect to the Web Viewer from your PC
If you connect to http://ddns.hanwha-security.com/product ID including <
Product ID> in the local PC address bar, the recorder’s web viewer screen
will appear.
http://cldnthanwha-security.com X
http://ddns.hanwha-security.com/product ID
IP filtering
You can prepare the list of IP addresses to allow or block access to a
specific IP address.
Setup > Network > IP filtering
-
Filtering type
– Deny registered IP : Access to the registered IP address will be limited.
– Allow registered IP : Only registered IP addresses can be accessed. -
Enable : Select whether to enable registered IP filtering.
-
IP address : Displays the registered IP address. Double click the IP address to change the settings.
-
Prefix : Displays the prefix to be filtered. Double-click the prefix to change the settings.
-
Filtering range : If you enter an IP address or prefix, then the range of IP addresses blocked or permitted will be displayed.
■If a camera’s IP address is not included in the Permit list or is in the Reject list access to it will be rejected.
■ For IPv4, camera IP filtering through PoE port is not immediately applied. (Previous connections are maintained, and filtering is applied on next login.)
To register the IP addresses to filter
-
Select the IP type tab you want to register from IPv4 or IPv6.
-
Click < Add> at the bottom of the screen.
-
When the additional window is displayed, set the details.
● IP filtering : Select whether to enable IP filtering.
● IP address : Enter the address to enable IP filtering.
– When entering an IP address, a value in the range 0-255 must be entered to register.
● Prefix : Enter the prefix value. -
Click < OK> to complete.
■ To delete a registered item, select the check box of the item to be deleted and click < Delete> at the bottom of the screen.
HTTPS
You can choose a secured connection system or install a certificate.
Setup > Network > HTTPS
-
Secure connection system : You can select a type of secure connection system based on the service environment and the security level.
HTTPS (Hypertext Transfer Protocol Secure) is a more secure version of HTTP that exchanges data through the encryption and decryption of the user’s page request at the TLS (Transport Layer Security).
– HTTP (Does not use a secure connection) : Transmits data without encryption.
– HTTPS (Secure connection mode using a unique certificate) : Establishes a secure connection using a unique certificate provided by the recorder.
■ Mutual authentication : Mutual authentication can be performed to enhance security. If you select, you can access the storage device even if mutual authentication is not performed. If you select <Allow only mutually authenticated connections>, you can access the storage device only when mutual authentication was successful.
– HTTPS (Secure connection mode using the public certificate) : Establishes a secure connection using a public certificate. You can select this after installing a public certificate.
● TLS settings : You can select the Cipher mode or TLS version to use for encrypted communication.
– Cipher mode : Cipher suites are provided by combining different algorithms for use in TLS-encrypted communications, such as key exchange, authentication, and encryption.uses only high-security cipher suites.
For backward compatibility, select. However, security may be poor, as it includes all cipher suites, whether secure or not.
– Version : You can select the TLS protocol version to use for encrypted communication.
■ Ifis set as , you can select only <TLS 1.2> or <TLS 1.3>.
■ If the recorder is connected to the external internet or installed in an environment with high priority for security, making a secure connection is recommended. -
Install a public certificate : You can scan and register a public certificate to be installed. To install a certificate, you must install a certificate file or key file issued by a certificate authority. Click
to register the certificate.
■ In the <HTTPS (Secure connection mode using the public certificate)> mode, you cannot install or delete a public certificate. Change to <HTTP (Does not use a secure connection)> or <HTTPS (Secure connection mode using a unique certificate)> mode before proceeding.
■ Install the certificate file extension as .cart and the key file extension as .key.
■ For certificate and key files, use PEM format generated by RSA (2048 or higher recommended) or ECC.
■ For certificate and key files, use PKCS#1 or PKCS#8 without a password.
802.1x
When connecting to a network, you can select whether to use the 802.1x
protocol and install a corresponding certificate.
802.1x is an authentication system between a server and a client, which
prevents hacking, virus infection, and information leakage of transmitted and
received network data.
802.1x can be used to block the unauthorized client access and increase
security by allowing only authenticated users to communicate.
Setup > Network > 802.1x
-
EAPOL version : Select the EAPOL version to be used as protocol.
■ Some switch hubs will not operate if you set them to version <2>. Select the version <1>, which is the EAPOL default. -
ID : Enter the ID provided by the RADIUS server administrator.
■ If the entered ID does not match the ID of the client’s certificate, it won’t be processed properly. -
Password : Enter the password provided by the RADIUS server administrator.
■ If the password you entered does not match that of the client’s private key, it won’t be processed properly. -
Certificates : Search for a device. Click on < > to search for a device again.
-
CA certificates : Select this only if your public certificate includes the public key.
-
Client certificate : Select if the public certificate includes a client’s authentication key.
-
Client private key : Select it if the public certificate contains the client private key.
■ For successful implementation of the 802.1x operating environment, the
administrator must use the RADIUS server.
In addition, the switch hub connected to the server must be a device that
supports 802.1x.
■ If the time setting of the RADIUS server, the switch hub and an recorder do
not match, communication between them can fail.
■ If a password is assigned to the client’s private key, the server
administrator should confirm the ID and password.
The ID and password allow up to 30 characters each. (But it only supports
letters, numbers and special characters (“-“, “_”, “.” 3 types) only.
Accessing non password-protected files is allowed without entering a password.
■ The 802.1x protocol adopted by the Recorder is EAP-TLS.
■ You need to install all three certificates to use 802.1x.
FTP
When an event occurs, it can be configured to send the event image to the FTP
server.
Setup > Network > FTP
-
Server address : Enter the FTP server address to connect to.
-
Port : Enter the connection port. The initial value is set to <21>. Enter a value between 1 and 65535.
-
ID : Enter the user ID to authenticate when connecting to the FTP server.
-
Password : Enter the user password to authenticate when connecting to the FTP server.
-
Upload directory : Enter the path of the FTP server where the transmitted event image will be saved.
-
Passive mode : Check
if passive mode is required due to firewall or FTP server settings. -
Enable Transport Layer Security (TLS) : Select between < Disable> and < Tells (if available)>.
-
Delivery interval : Select the delivery interval for your event.
■ If a series of events occurs, it will be sent at the set time, not on each event. The overlapped events that occurred during the set delivery interval are sent as text in an html format file. -
FTP test : Conducts the transfer test with the entered FTP server settings.
E-mail
You can send an e-mail to a Recorder-registered user at a specific time
interval, or if an event occurs.
SMTP Setting
Sets the SMTP mail server.
Setup > Network > E-mail > SMTP![WISeNeT XRN 815S Network Video Recorder
-
SMTP Setting](https://manuals.plus/wp-content/uploads/2023/09/WISeNeT-XRN- 815S-Network-Video-Recorder-SMTP-Setting.jpg)
-
Server address : Enter the SMTP server address to connect to.
-
Port : Enter the connection port.
-
Enable authentication : Check this if the SMTP server uses user authentication.
The ID and password fields will be activated when the authentication is enabled.
– ID : Enter a ID to use authentication when connecting to the SMTP server.
– Password : Enter the password of the SMTP server user. -
Enable Transport Layer Security (TLS) : Select one from < Disable> and < TlS (if available) >.
-
Sender : Use the virtual keyboard to enter the sender’s e-mail address.
-
Test e-mail : Conducts the test on the server settings.
-
Event Setting
You can set the interval and type of the event that will be sent to the user.
Setup > Network > E-mail > Event![WISeNeT XRN 815S Network Video Recorder
- Event Setting](https://manuals.plus/wp-content/uploads/2023/09/WISeNeT-XRN- 815S-Network-Video-Recorder-Event-Setting.jpg)
● Delivery interval : Set the event interval.
■ If a series of events occurs, the e-mail will be sent at the specified
interval, not on each event.
Recipient Setting
You can create a group and add users to it or; you can delete users and change
a group.
Setup > Network > E-mail > Recipient
-
Click on < > to add a group.
Enter the group name. -
Select a recipient group to receive emails.
If a group is added, it will appear in the group list. -
Click on < > to add a recipient.
Select a group and enter names and email addresses.
If a group is created, you can add a recipient.
SNMP
The SNMP protocol allows system or network administrators to remotely monitor
and configure the network devices.
Setup > Network > SNMP
-
Enable SNMP v1 : SNMP v1 is used.
-
Enable SNMP v2c : SNMP v2c is used.
– Read community : Enter the name of read-only community to access the SNMP information.
– Write community : Enter the name of write-only community to access the SNMP information. -
Enable SNMP v3 : SNMP v3 is used.
– Password : Set the initial user password for SNMP version 3. -
Enable SNMP traps : SNMP trap is used to send important events and conditions to the Admin System.
– IP address : Enter the IP address to which messages will be sent.
DHCP Server
You can set the internal DHCP server and assign an IP address to the network
camera.
Network Setting
Setup > Network > DHCP server > Network
● Network : You can set the IP range and time to activate as the recorder’s
DHCP server.
To set the DHCP server
- Click < Setup> of the network you want to set as a server.
- When the network setting window is displayed, select < Run> for < Status>.
- Enter the starting IP and end IP in the < IP range> field.
- Fill in the < IP lease time> field.
- Click < OK>.
The IP range entered is set as the DHCP server address of the network.
Checking the status
You can check the IP address assigned to the current DHCP server, MAC address,
and the connected network port information.
Setup > Network > DHCP server > Status
Failover
This function is only available for products that support failover. For
products that support failover, see page 4 “Products supporting each feature”
of the Product Specification Manual.
If the recorder cannot record due to a network failure, other recorders that
have been prepared can record instead.
You can connect 32 ‘Active’ recorders to one ‘Standby’ recorder.
■ The recorder you want to configure for failover needs to be connected to
both the camera and viewer ports to the local network.
■ Failover configurations can only be set with recorders of the same model.
■ Troubleshooting network interface supports IPv4 only.
■ All recorders must have time synchronized. For more information about time
synchronization settings, refer to the “Setup > Setting the System >
Date/Time/Language” page in the Table of Contents.
■ The network IP band in the recorder must be set to a different band.
– Example of IP in a different bandwidth
Example 1) IP : 192.168.1.200, subnet 255.255.255.0
In the Example 1) above, since 255 of the subnet corresponds to 192.168.1, any
IP in a format of 192.168.1.x has the same bandwidth.
An IP in a format of 192.168.2.x has a different bandwidth with an IP in a
format of 192.168.1.x.
Example 2) IP : 172.16.1.200, subnet 255.255.0.0
In the Example 2) above, since 255 of the subnet corresponds to 172.16, any IP
in a format of 172.16.x.x has the same bandwidth.
An IP in a format of 172.17.x.x has a different bandwidth with an IP in a
format of 172.16.x.x.
■ For more information about network settings, refer to the “Setup > Setting
the Network” page in the table of contents.
To set troubleshooting
- Set one recorder to < Standby> mode and the other recorder to < Active> mode.
- In the recorder set to < Active> mode, enter the viewer port IP and administrator password of the < Standby> recorder you want to connect to and click < Connection> under the status display.
- Check the IP and status of the connected < Active> recorder in the < Standby> recorder.
Setup > Network > failover
● Mode : Select either < Active> or < Standby> mode.
– Active : Recorder being recorded. Monitored by the < Standby> recorder.
– Standby : Recorder being prepared without recording. It will record instead
of the < Active> recorder if a problem occurs.
In the case of active mode
- Standby recorder IP : Enter the viewer port ID of a standby recorder to access.
- Standby recorder password : Enter the administrator password of the standby recorder.
- Status : Displays the current connection status.
- Connection / Disconnection : Click the button to access or disconnect the access.
In the case of standby mode
- Device list & status : Shows the status of the normal recorder currently connected to the standby recorder. To delete the normal recorder connected, click
on the right side of the recorder. - The standby recorder can only enable some functions in the < System>,
, and < Network> menus. You can’t use the and menus. - In the standby recorder, the previous operation will stop when a failover is performed during the playback or section export, and the screen will move to the live screen.
State name | Description |
---|---|
Ready | Ready to be connected |
Connected | Normal recorder and standby recorder connected (failover available) |
Failover | Troubleshooting is being performed |
Connected fail | Connection was attempted but failed |
Authentication failure | Auth failed by entering an incorrect standby password |
when attempting to connect
Connected(Match Time Required)| Connected without time synchronization with
the standby recorder
Connected(check camera port IP)| Even if the camera port of a normal recorder
is connected to the viewer port of the standby recorder or connected to the
same viewer port, the IP port of the camera port is not matching.
Connected fail(check camera port IP)| The connection from the normal
recorder’s camera port to the standby recorder’s camera port failed.
Connected fail (It is a different model.)| Failed connection by connecting
recorders of different models.
Example of setting up failover
– Subnet 1 ➡ Network 1 (Camera)
– Subnet 2 ➡ Network 2 (Viewer)
– Subnet 3 ➡ Network 3 (iSCSI)
SETTING THE SYSTEM
You can set the date, language, authority, etc. displayed when using the
system, and query system information or log information.
Date/Time/language
You can check and setup the current Date/Time and time related properties, as
well as the language used for the interface on the screen.
Setup > System > Date/Time/language
-
Date : Sets the date and its format that will appear on the screen.
-
Time : Sets the time and its format that will appear on the screen.
-
Time zone : Sets the time zone of your area based on the Greenwich Mean Time (GMT).
■ GMT (Greenwich Mean Time) is standard World Time and the basis of world time zone. -
Time sync : Specify the use of synchronization with the time server.
Click the < Setup> button to display time synchronization setup screen.
If you enable, the current time of the recorder is synchronized by the server specified in , and the time information cannot be manually changed.
– Synchronize with NTP server : Specify the use of synchronization with the time server.
– NTP server address : Enter an IP or URL address of the time server.
– Last sync : Displays the most recent synchronization time from the selected time server.
– Enable as NTP server : If you select < Enable>, this recorder will act as a time server for another recorder or network camera. -
DST : Set up Daylight Saving Time with its period to make the time earlier than the GMT of its time zone by 1 hour during the set period.
-
Language : Select your language. Sets the language for the interface.
■ Depending on the location of the product release, the language and standard time setup may vary. -
Holiday : A user can select specific dates as holidays according to their own preferences. Select a holiday from the calendar displayed by clicking < Setup>.
– The same applies to < Record schedule> or < Schedule> settings as holidays.
Example) If you select May 1 and check < May 1Day>, May 1 will be set as a
yearly holiday, and if you check < May 1Day> and < first Friday l May>
May 1 of every year and all Fridays of the first week of May will be set as
holidays.
To use the calendar
-
Select year and month.
■ Click < > on the right side of the year to change the year by one year.
■ Click the < > to the right side of the month to change the month every 3 months. -
Select a date and click on the < Apply> button.
user
You can manage users, such as adding or deleting users and granting different
authorities for each user.
Setting the Administrator
You can set and change Administrator’s ID and password. The administrator can
use and set all menu items and functions.
Setup > System > user > Administrator
- ID : Change the admin ID.
- Current PW : Enter the current PW.
- New password : Enter new password.
- Confirm new password : Enter the new password again.
■ If < Show password> is selected, the password will no longer be hidden on the screen when you type it.
■ The initial administrator ID is set to “admin” and you will need to configure the password in the installation wizard.
■ Please change your password every three months to safely protect personal information and to prevent the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
■ If you click , a basic guide for password setup is displayed.
User setting
You can create user groups and set authorities for each group. You can manage
user information such as registering and deleting users in the created user
group.
Setup > System > user > user
If you want to add a group
-
Click on the < > button to launch the Group Addition popup window.
If you want to add a group, click on < OK>. -
If you click the group name item on the right, a virtual keyboard to enter the group name will appear.
Enter the group name to register.
■ You can add a maximum of 10 groups.
If you want to set group permission
Set the access authority of the group.
Users in the group can only enable the menu to which they have been granted
authority.
-
Select the menu to set group permissions.
Set the menu and click < Setup> on the right to display the detailed settings window.
● Live channel : You can set permissions to access the live screen for each channel.
● Search channel : You can set permissions to access the search menu for each channel.
● Export : You can set the authority to access the export menu for each channel.
● Menu : You can select and set the setting menu that can be accessed. A group user can only access the menu selected. If you select the menu, the menu permission setting screen will be displayed.
● Record, Stop recording, PTZ control, Remote alarm output control, Shutdown : You can set the menu to grant access to users in the group.
■ Permission-set menus will show up in the Live menu when users of the group log in. -
Select < Apply>.
Users in the group will be given access to the set items.
If you want to register a user
-
Click on the < > button to launch the user addition popup window.
To add a user, click on. -
Select a group.
When registering a user, the selected group will be automatically registered.
■ You can change the group after entering all the user information. -
Enter a name, ID and password (confirm password) and enable or disable the viewer option.
If you activate use of, you will have the right to use the web viewer and the network viewer.
■ Ifis selected, the password will no longer be hidden on the screen when you type it. -
Click < Apply>.
Registered user information will be saved.
When you want to delete the group and user information
- Select the group or user to delete and press the < > button.
- The deletion confirmation window will appear and click on < OK>.
Restriction Settings
Set user’s restricted access or network restriction.
Items with restrictions will require logging in for use.
Setup > System > user > Restriction settings
-
Access restriction : You can set the menu to restrict the access for user.
– Checked ( ) : Restricted
■ Only those users who were given Permission for the menu incan access the menu.
– Not checked ( ) : Accessible
■ Regardless of the Permission settings for the menu inall users can access the menu. -
Remote access restriction : You can restrict remote access for users.
– All viewers : Set all users to be unable to access the network and the web viewer.
– Web viewer : Set all users to be unable to access the web viewer. -
Auto logout : A user will be automatically logged out if there is no operation on Recorder for over set period of time.
-
ID manual entry : In the login window, select whether to enter ID.
If the user has restricted access
If a general user selects a menu to which they do not have access, an access
restriction confirmation window will be displayed. If all rights are
restricted, only the accessible menu of the live screen menu will be
displayed, and only the user’s own password can be changed.
To change the user password
If you log in with the user account of a group with restricted access, you
just can change your own password.
Setup > System > user
- Provide the login information.
- Select < user> in < System>.
- Please enter your current password.
- Provide a new password. Enter the password you want to change in the password confirmation box again.
- Select < Apply>.
The old password will be changed to a new one.
System Management
You can check the current system version and update to a new version, export
data, setting initialization, and more.
Checking the System information
You can check the current software version and MAC address before proceeding
with the upgrade.
Setup > System > System management > Product information
-
Product information : Shows the current system’s information.
– Model : Shows the model name of the product.
– Software version : The software version of the product currently being used is displayed. You can check the software version and upgrade to the latest version.
– MAC address : Shows the Mac address of the product.
– RAID version : Shows the RAID version for products that support RAID.
– AI version : Shows the AI version of products that support AI.
– UWA version: Shows the UWA version of the product. -
S/W Upgrade : Updates the Recorder’s software up to date.
– If hard disk is unavailable or not properly connected, the software upgrades do not appear.
– Press the < > buttons to search for the software in the USB or on the network.
– When the updating is done, it automatically restarts. Make sure to not turn off the power during upgrade. -
Device name : You can enter a device name for your product. To differentiate multiple recorders in VMS, Device Manager, etc., it is recommended to enter a different device name for each device.
■ The system information displayed may differ depending on the recorder model.
To upgrade the current software version
-
Connect a device storing the software to be updated.
■ It may take about 10 seconds to recognize the device.
■ Upgradeable devices include USB memory, and network device.
■ If you want to upgrade it on the network, the product should be connected to an external network.
Upgrade via the proxy server may not be enabled due to the restricted access. -
Select < System management> from < System> window.
-
Select < Product information>.
-
When the recognized device appears, select < upgrade>.
■ If you connect a device in the upgrade menu window, you can press the < > button to search for available software.
■ If there is an upgraded version on the network, a popup window will appear.
■ < Upgrade> will be activated only when there is a higher version than the current software version.
■ When online upgrade is enabled, you will receive a new firmware notification when your network is connected to your recorder. After enabling it, click the < Apply> button. -
In the
window, select < OK>.
■ While updating, it shows the progress. -
When the updating is done, it automatically restarts.
Do not turn the power off until it finishes restarting.
■ If “Upgrade Failed” appears, retry from the step 4. When you experience continued failure, consult the service center for assistance.
Settings
You can export the information set in the recorder to a storage device and
apply the same information to other recorders.
Setup > System > System management > Settings
-
Storage device : Shows the connected storage device.
– Press the < > button to view the list of storage devices.
– If you click < format>, the format confirmation window will appear. Click < yes > to format the selected storage device. -
Recorder ➡ USB : Save the information set in the recorder to a storage device.
– If you select < Export>, a confirmation window will appear. If you select < OK>, the recorder information will be saved as a file.
● USB ➡ Recorder : Apply the setting information stored in the storage device to the recorder.
– If you select the exclusion setting, you can import all information but the selected information.
– If you select < Import>, you can recall the setting information stored in the storage device. Select < OK> to apply the loaded information to the recorder.
■ The < Export> and < Import> settings can be used in the same software version only. -
Factory default : Resets the product to its factory default settings. However, logs won’t be reset. Anything selected under Exclusion Setting won’t be part of the factory reset.
A confirmation pop-up will appear when you press the < Reset> button. Select the < OK> button to reset the selected items. -
Camera registration method : Set the camera registration method. This function is only available for products that support PoE. For products that support PoE, see “Products supporting each feature” (Page 4) in the Product Specification Manual.
– Enable PnP mode: Cameras connected to the PoE port of the product will automatically be registered for each channel in order of port number.
■ When the camera resets to factory defaults, it defaults to the ID and password set in the “Setup > Camera > Camera password” menu.
If the camera ID and password are not set, the recorder ID and password will be set automatically.
■ If the camera’s ID and password have already been set, the information that matches the ID and password set in the “Setup > Camera > Camera password” menu will be registered (up to 3 sets).
■ You may change the passwords of registered cameras all at once in the “SetupCamera > Camera password” menu.
■ If manual mode is used, you can register cameras connected to the recorder’s PoE port and cameras connected to a separate switch in themenu. For more details on camera registration, see the “Setup > Setting the Camera > Setting the Channel” page in the Table of Contents. -
Power down : If the power is off, the first alarm is generated. Select the <use the alarm output no. 1 when the device power is off> check box and click < Apply> to clear all alarms set for alarm output 1, and then selecting alarm 1 with another alarm out will not be possible.
■ This function is provided only for products that support alarm output.
■ If that function is set, the first alarm-out checkbox and all alarms in the alarm setup screen are deactivated, to Off.
■ If you export setup information, then the data will be saved as a file in the recorder folder of your storage device.
■ If you want to import setup information, you have to first make sure that the setup information file is located in the recorder folder of the storage device.
log
You can check the log information related to system, events, and export.
Checking the system log
System Log shows log and timestamp on every system start up, system shutdown,
and changes on system settings.
Setup > System > log > System log
- Search date : Click the Calendar icon to display the calendar window, or use the direction buttons to specify the search period of the system log.
- Search : Specify the date and press this button to display the search result in the log list.
- CH : Select a channel to search.
- Log type : When there are too many logs, you can display logs of the desired format by selecting the type. Select the desired type and click < Apply>.
- First page/Last page : Move to the first/last page when there are many search results.
- Export : Save all the logged information recorded in the Recorder into the storage device.
Checking the event log
You can search recorded events including alarms, camera events and video loss.
It also shows the log and its timestamp.
Setup > System > log > Event log
- Search date : Select the date to search the event log by using the calendar window that appears when the calendar icon is selected or by using the arrow buttons.
- Search : Specify the date and press this button to display the search result in the log list.
- CH : Select a channel to search.
- Log type : When there are too many logs, you can display logs of the desired format by selecting the type. Select the desired type and click < Apply>.
- First page/Last page : Move to the first/last page when there are many search results.
- Export : Save all the logged information recorded in the Recorder into the storage device.
Checking the export log
You can search the user who performed the export and the execution time and
details (time, channel, device, file type).
Setup > System > log > Export log
- Search date : Select the date to search the export log by using the calendar window that appears when the calendar icon is selected or by using the arrow buttons.
- Search : Specify the date and press this button to display the search result in the log list.
- First Page/Last Page : Move to the first/last page when there are many search results.
starting web viewer
WHAT IS Webb VIEWER?
Web Viewer is a software program with which the operator can access a remote
Recorder for real-time monitoring, PTZ control (if configured) or
search.
Product features
-
Remote connection using the browser
-
PTZ camera control enabled
-
Split mode supported
– 2-split vertical, 2-split horizontal, 3-split, 4-split, 6-split, 1+5-split, 1+7-split, 9-split
■ Depending on the number of channels supported by the product, the number of screen split modes may vary. -
Takes a screenshot and saves images in PNG format
-
Record video in AVI format-compatible with popular media players. (The integrated codec is needed)
System Requirements
The following lists the minimum suggested hardware and operating system
requirements needed to run the Web Viewer.
-
Use the browser recommended by the OS.
Ex.) Microsoft recommended browser: Microsoft Edge -
Supported browsers : Chrome, Edge, and Safari
-
Supported OS : Works on all of the Windows, Linux, and OS X environments given the platform-independent nature of the web.
-
Tested environments : Tested and certified to run on Windows® 10 with Edge 91, Google Chrome™ 91 and Intel® Core™ i7-7700 processor 3.60 Ghz with NVIDIA® GeForce® GTX™ 1050 or Intel™ HD Graphics 630.
-
Performance restrictions : The performance of users’ CPU/GPU may impact the video playback performance of the web viewer. The video quality may decrease depending on the settings, such as high resolution or transfer bandwidth, when playing H.265 video in Chrome.
CONNECTING WEB VIEWER
-
Open your web browser and type the IP address or URL of Recorder into the URL address box.
-
A user with the admin permissions should provide the admin ID and password.
A registered user should provide the user ID and password. -
After you log in, the Live Viewer main screen appears.
■ All settings are applied according to the Recorder settings.
■ If you change the web port when connecting to the WebView, you may fail to access since the applicable port is blocked. In this case, change the port to a different port.
■ Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
■ It allow s up to 10 simultaneous access including the admin and general users.
■ Password of the admin and general users can be changed inmenu of the Recorder.
■ Normal users should have setunder to Use before connecting to the Web Viewer.
For details, refer to the “Setup > Setting the System > User” page in the Table of Contents.
■ All settings are applied according to the Recorder settings.
SET THE RECORDER PASSWORD
After factory reset, the password must be set for the recorder to access the
web viewer.
Enter the password of the admin account, and click < login>.
■ Click < > to view the basic guide for setting a password. Refer to the
password setup rules.
INSTALLATION WIZARD
As shown below, proceed through each step of the
Install Wizard can only be accessed at factory reset. If you do not want to
proceed, click
■ When you complete installation using the install wizard on your recorder,
the install wizard will not appear on your web viewer.
-
In the < language> screen, select the language and press the < Next> button.
-
Set the camera password in factory reset on the < Camera ID/PW > screen.
If ID/PW is already set in the camera, register the ID/PW and click < Next>. ■ When the password is in factory reset, it can be changed and managed in a batch.
■ Up to 3 sets of camera ID with password and password can be registered.
■ You may change the passwords of registered cameras all at once in the “SetupCamera > Camera password” menu.
■ You cannot change the password for cameras registered with ONVIF and RTSP. -
Set the network connection type and the connection environment on the < Network> screen, and then click the < Next> button. ■ For details on network settings, refer to the “Getting Started > Installation wizard” page in the Table of Contents.
-
Set the daylight saving time on the < Time zone> screen, and then click < Next>.
-
To modify the date and time on the < Date & Time> screen, select the < Modify> check box.
Set the date and time, and then click < Next>. -
On the < Easy connect> screen, a remote user can network a recorder in a dynamic IP system.
Click < Enable> to test the connection to see if the current recorder can be connected remotely. When the connection is successful, a QR code is created.
To connect a recorder via a viewer, select the viewer you want to use. You can check the connection method of the selected viewer in the popup window. ■ It connects to Wisenet DDNS first. If it does not connect to DDNS, it automatically connects to P2P. -
Click the < Next> button to complete the installation wizard.
live viewer
You can check the video from camera registered in the Recorder connected from
a remote PC. Also, you can adjust the camera and check the network transfer
status.
SCREEN LAYOUT Of THE LIVE VIEWER
|
Menu
| Description
---|---|---
1|
Menu
| Click each menu to go to the corresponding menu screen.
2|
List/Event
| List : Select to check the camera list.
Event : Select to check the event list
3|
Camera list
| The list of cameras registered in the recorder is displayed.
4|
Event list
| Shows a list of events that occurred on the camera.
5|
Layout list
| Displays the default layout and a list of created layouts.
6|
PTZ Control
| Controls the connected PTZ camera.
7| | Saves the video saved in the set time of the selected channel in PC in
AVI format.
8|
| Clears the alarm in the event list and stops the alarm/beep sound for the
system status when it is emitted.
9| | Enables the Manual recording function of the recorder.
10| | Displays the information on the OSD screen in the video window.
11| | Shows the selected Channel Information.
12| | Shows the status of all cameras connected to the recorder.
13| | Sets the split screen of the video window.
14| | Removes all screens from the video window.
15| | Shows the video in actual proportions.
16| | It changes to full screen from the current Split Mode.
To exit full screen, press the ESC key on your keyboard.
■ MAC Safari does not support full screen.
17
|
Video window
| Shows the video of the camera connected to the recorder.
| Displays the IP address and mutual authentication status of the viewer
receiving the video from the r
● : Mutual authentication connection using WISENET device certificates
● : Mutual authentication connection without WISENET device certificate
● – : Connection without mutual authentication
● No viewer connected : Displayed when there is no viewer connected to the
recorder.
| The ID of the connected user is displayed.
| You are directly connected to the Hanwha Teach-in homepage (www.hanwha-
security.com).
| Changes the color theme of Web Viewer.
18| System status display| Displays the status of the system, hard disk, and
network.
CHECKING THE SYSTEM STATUS
The icon at the top of the screen indicates the status of the system.
Name | Description |
---|---|
Displayed when a problem occurs with the pan or recording status. |
Displayed when an error occurs in the power supply.
Displayed when the amount of input data by channel exceeds the set amount of
data limit.
| Displayed when the hard disk is full during recording and the recording
capacity is insufficient. Displayed when the hard disk does not exist or needs
to be replaced.
Displayed when there is an abnormality in RAID or cannot be used.
Displayed when RAID is being rebuilt.
■ Only provided for products that support RAID.
Displayed when an error occurs in the iSCSI device connection.
■ Only provided for products that support iSCSI.
| Displayed when the capacity of the built-in battery in the recorder is
insufficient. After replacing the battery, set the system time again.
Displayed when network overload occurs.
■ It occurs in case of excessive CPU load because the reception performance is
exceeded. It disappears when you modify the Delete Camera or Set Camera to
reduce the data rate.
■ Limit the number of users remotely monitored by Web Viewer or VMS, or
control the number of channels played by remote or recorder.
| Displayed if the server has firmware to update.
CHECKING USER ID
Displays the user ID and authority for the user connected to Web Viewer.
Click < logout> to log out the logged-in user.
■ If you are logged in with an admin account, the authority setting window
will not be displayed.
CHECKING CAMERA LIST
Displays the camera type, status, and name registered in the recorder.
live > list
| Name| Description
---|---|---
1| Channel information| Displays channel information (channel number, video
window assignment, and color indication).
2| Camera type| | Displays a normal camera.
| Displays a PTZ camera.
Camera status| | Displays the camera error status.
3| Camera name| Displays the name set for the camera.
■ If a camera connection error occurs, it is disabled in the list.
■ The camera status display information changes according to the network
connection status and settings.
■ For multichannel cameras registered with the Wisenet protocol, the channel
information will be displayed under the model name of the multichannel camera.
■ In case of multichannel cameras, only one main channel can be registered for
recording.
Subchannels in which recording is not required do not need to be registered on
the recorder, as they can be monitored real time. However, recording, event
reception, or camera settings are not available.
USING VIRTUAL KEYBORD
- For alphanumeric inputs, the virtual keyboard window appears.
- Using a mouse, click on the desired character tab.
- Select
.
Entered word is applied.
■ If you want to enter a special character or uppercase letters, select <Caps lock> or.
■ Using the virtual keyboard is the same to a normal keyboard use in your region.
■ Your ID can contain any combination of upper/lowercase alphabet letters and numbers.
■ If the password length is 8 to 9 digits, you can combine at least three different types of the following characters : upper/lowercase alphabets, numbers, and special characters.
■ If the password length is 10 digits or more, you can combine at least two different types of the following characters : upper/lowercase alphabets, numbers, and special characters.
TROUBLESHOOTING
Problem | Action |
---|---|
Live video will be slow or cut off. | •The frame number set for multiple data |
transmission set in camera or network environment could differ from the actual
rate of transmission.
Click < > at the bottom of the screen to check the number of incoming frames
per
channel and the actual number of frames played.
Basically, when you register a camera, the Live4NVR profile is created and the
rate is set to H.264 800’44834s.
If necessary, go to”Setup > Camera > Profile setup > Eat” and change the
number of frames.
•If you keep seeing video slow down or cut off, then check the network
environment or camera condition.
The system does not turn on and the indicator on the front panel does not work
at all.| •Check if the power supply system is properly connected.
•Check the system for the input voltage from the power source.
•If the problem persists even after you have taken the above actions, check
the power supplier and replace it with a new one if necessary.
•Check inside if the cables are properly connected. (SMPS, FRONT)
The video input is okay, but the videos of some channels are not properly
displayed or are abnormally displayed (e.g. black screen, B/W screen).| •Check
if the camera is properly supplied with power.
•Check the state of the cable connected to the camera and reconnect it after
replacing or disconnecting it
•Check the video output connecting the camera’s Web Viewer.
•Check if the network port is properly connected and the network setting is
set correctly.
•Change the hub supporting Gigabit it may solves.
The screen displays the logo image repeatedly.| •This may occur from a problem
with the main board, or the related software is corrupt Contact the nearest
service center for more information.
The Channel button does not work on the Live screen.| •The Channel button does
not work if the current screen is in the event monitoring mode.
The cursor will not move to the Start button when I start the calendar
search.| •Check if the channel and the date that you want to play are marked
with the V symbol. Both channel and date should be checked before you can
start playing with the Start button.
The screen of the connected monitor is displayed abnormally or not displayed
at all.| •Check if the necessary cables are connected to the monitor properly.
•Some monitors do not support the Recorder output (HDMI1 or HDMI2NGA). Check
the monitor resolution.
— HDMI1 : 3840×2160(30 Hz), 1080P, 7201>, 1280×1024
— HDMI2NGA : 1920×1080, 1280×720, 1280×1024, 1024×768
•Disconnect the monitor cable from the recorder, and connect again.
Logo screen on bootup stalls in the < > state.| •The HDD may have problems.
Visit your nearest customer service center to check the HDD.
No response controlling PTZ in the live viewer.| •Check the registered Camera
if it support PTZ function.
References
- ddns.hanwha-security.com/product
- ddns.hanwha-security.com/snb5000
- Hanwha Vision - Innovative Video Surveillance Systems
- Hanwha Vision - Global Vision Solution Provider
- Hanwha Vision - Global Vision Solution Provider
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