Ubiquiti Networks UVC-G3-PRO Network Camera Specifications and Datasheet

Ubiquiti Networks UVC-G3-PRO Network Camera

INTRODUCTION

Camera G3 Pro

Varifocal Full HD (1080p) bullet camera with 3x optical zoom and powerful infrared LEDs. IP67 rated.
The UniFi Camera  G3 Pro delivers uncompromising image quality in any lighting conditions. A 3X powered optical zoom lens allows the field of view to be precisely adjusted to cater to the unique needs of each installation. The integrated high-power infrared LEDs, wide-aperture lens, and larger image sensor work together to capture every detail at night, while the wide dynamic range provides feature optimal image quality in even the most challenging daytime scenes.

Product Specifications

Mechanical

• Dimensions : Ø86 x 153 mm (Ø3.39 x 6.02″)
• Weight :
  • Without mount : 640 g (1.41 lb)
  • With mount : 660 g (1.46 lb)
• Enclosure materials : Polycarbonate, aluminum alloy
• Mounting material : Aluminum alloy
• Weatherproofing : IP67

Optics

• Sensor : 1/2.8” 2MP sensor
• Lens : 3x powered zoom lens, 3-9 mm, f/1.2 – f/2.1
• View angle :
  • Wide : H: 108°, V: 58°, D: 125°
  • Zoom : H: 37°, V: 20°, D: 43°
• Night mode : Built-in IR LED illumination and IR cut filter

Video

• Video compression : H.264
• Resolution : 1920 x 1080 (16:9)
• Maximum frame rate : 30 FPS
• Image settings : Flip, brightness, contrast, 50/60 Hz flicker reduction, WDR, hue, infrared, sharpness, saturation, denoise

System

• Management interface : UniFi Protect
• Networking interface : 10/100 MbE RJ45 port
• Max. power consumption : 12.5W
• Power method : 802.3af PoE mode A
• Supported voltage range : 24 to 48VDC
• Button : Factory reset
• Mounting :
  • Types : Wall/ceiling, pole
  • Kit : Included
• Operating temperature : -20 to 50° C (-4 to 122° F)
• Operating humidity : 0 to 90% non-condensing
• Certifications : FCC, IC, CE

Audio

• Microphone: Yes (can be disabled in software)

Software

• Controller software: UniFi Protect
• Mobile apps: UniFi Protect iOS and Android

Troubleshoot

The Ubiquiti Networks UVC-G3-PRO Network Camera is a professional-grade camera offering advanced features and capabilities. If you encounter problems with this camera, follow this troubleshooting guide:

• Camera Not Powering On :
  • Ensure that the Power over Ethernet (PoE) injector or switch is plugged in and functioning.
  • Check all cable connections between the camera, PoE injector, and the network switch or router.
  • Test the camera with a different PoE port or a different PoE injector.
• No Video Feed :
  • Make sure the camera is powered on and the status LED is glowing.
  • Ensure the camera is correctly connected to the network.
  • Check if the camera is recognized in the UniFi Video software or UniFi Protect.
  • Reset the camera to factory defaults and reconfigure it.
• Blurry or Unfocused Image :
  • Clean the camera lens with a soft, lint-free cloth.
  • Adjust the focus manually (if the camera model allows manual focusing).
  • Check for obstructions or debris blocking the camera view.
• IR LEDs Not Working in Night Mode :
  • Ensure that night mode is enabled in the camera settings.
  • Look for a faint red glow from the LEDs in complete darkness – this indicates that the LEDs are working.
  • Reset camera settings to default.
• Camera Not Recording :
  • Ensure there’s sufficient storage space in your NVR or connected storage solution.
  • Check the recording settings in the UniFi Video software or UniFi Protect.
  • Make sure motion detection zones (if set) are correctly configured.
• Connectivity Issues :
  • Restart the camera and your router or switch.
  • Ensure DHCP is enabled on your router if you’re not using static IPs.
  • Update the camera firmware and the UniFi Video software or UniFi Protect to the latest versions.
  • Check for IP address conflicts on your network.
• Camera Not Detected in UniFi Software :
  • Restart the UniFi software or the UniFi Protect controller.
  • Ensure the software/controller is on the same subnet as the camera.
  • Temporarily disable any firewall or antivirus software to see if it’s causing a conflict.
• Distorted Audio or No Audio :
  • (Note: Some versions may not have audio due to regulations.)
  • Ensure audio is enabled in the camera settings.
  • Check the audio levels and ensure it’s not muted.
  • Reset the camera to factory defaults and reconfigure audio settings.
• Firmware Update Failed :
  • Reboot the camera and retry the firmware update.
  • Manually download the firmware from the Ubiquiti website and attempt a manual update.
  • Ensure you have a stable network connection during the update process.
• Factory Reset :
  • If all else fails and you can’t resolve an issue, consider resetting the camera to its factory settings. Note: This will erase all your configurations.
  • Follow the manufacturer’s guide for a factory reset.

If you’ve gone through these troubleshooting steps and still face issues, it might be time to contact Ubiquiti Networks support for more in-depth troubleshooting. Always remember to keep your devices updated with the latest firmware to ensure optimal performance and security.

Customers’ Support

Specifications are subject to change. Ubiquiti products are sold with a limited warranty described at: www.ui.com/support/warranty

©2020 Ubiquiti Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, UniFi, and UniFi Protect are trademarks or registered trademarks of Ubiquiti Inc. in the United States and in other countries. Apple and the Apple logo are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service mark of Apple, Inc., registered in the U.S. and other countries. Android, Google, Google Play, the Google Play logo and other marks are trademarks of Google LLC. All other trademarks are the property of their respective owners.

FAQs

Is the UVC-G3-PRO compatible with other UBNT Systems products?

Yes, as part of the UniFi series, it seamlessly integrates with other UBNT Systems devices and software.

How do the high-power infrared LEDs improve night-time video quality?

The high-power infrared LEDs enhance the camera's capability to capture clear footage in low-light conditions, providing visibility even in complete darkness.

Is there a mobile application available for remote viewing?

Yes, the UniFi Video software offers a mobile application that can be used to view live feeds and recordings from any location with internet access.

Can the motion sensor be customized for specific areas of interest in the camera's field of view?

Most UBNT Systems cameras, including the UVC-G3-PRO, allow for motion zones to be set, ensuring notifications and recordings are triggered by movement in specified areas.

What type of power source is required for the UVC-G3-PRO?

UniFi cameras are Power over Ethernet (PoE) capable, allowing them to be powered via the network cable.

Can I connect the UVC-G3-PRO to a third-party Network Video Recorder (NVR)?

While the UVC-G3-PRO is designed to work seamlessly with UBNT's NVR solutions, it may work with third-party NVRs that support the same protocols. It's advisable to check compatibility before setup.

Are there any subscription fees associated with the use of the camera or its software?

Typically, UBNT Systems does not charge subscription fees for the use of their UniFi Video software, but it's always good to confirm directly with the company.

Is the camera's firmware regularly updated for security and features?

Yes, UBNT Systems frequently releases firmware updates to enhance the camera's features and ensure security vulnerabilities are addressed.

How can I access the recordings stored on the camera?

Recordings are accessible via the UniFi Video software, available on both PC and mobile platforms.

Can I integrate the UVC-G3-PRO with my home automation system?

Integration possibilities depend on the compatibility of the home automation system in question. Check with both UBNT Systems and your home automation provider for specifics.

Is the camera's zoom feature digital, optical, or both?

The UVC-G3-PRO features a PRO grade 3X adjustable zoom lens, suggesting optical zoom capabilities.

Can I set up the UVC-G3-PRO camera to record on a schedule?

With the UniFi Video software, users typically have the flexibility to set up recording schedules based on their preferences.

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