Oasis FSI856R Refrigerated Self Service Island and Refrigerated User Manual

Oasis FSI856R Refrigerated Self Service Island and Refrigerated

MODEL

• REFRIGERATED SELF-SERVICE ISLAND – CID MODELS FSI856R, FSI656R, FSI663R and FSI863R
• REFRIGERATED SELF-SERVICE PENINSULA END CAP – CID MODEL FSE663R
  • IMPORTANT: IF YOUR UNIT HAS AFTERMARKET PRODUCT BINS, SEE PAGE 17 OF THE MANUAL FOR PLACEMENT INSTRUCTIONS.

OVERVIEW

• These Structural Concepts merchandisers are designed to merchandise packaged products at 41 °F (5 °C) or less product temperatures.
• Cases should be installed and operated according to this operating manual’s instructions to ensure proper performance.
• Improper use will void warranty.

CID UNITS – TYPE 2 CONDITIONS
These units are designed for the display of products in ambient store conditions where temperatures and humidity are maintained within a specific range.

• These CID units are designed for Type 2 conditions.
• Type 2 conditions are ambient conditions of 60% maximum humidity and maximum temperatures of 80 °F (27 °C).

COMPLIANCE

• Performance issues when in violation of applicable NEC, federal, state and local electrical and plumbing codes are not covered by warranty.
• See below compliance guideline.

WARNINGS

• This sheet contains important warnings to prevent injury or death. Please read carefully!

REFRIGERANT DISCLOSURE STATEMENT

• This equipment is prohibited from use in California with any refrigerants on the “List of Prohibited Substances” for that specific end-use, in accordance with California Code of Regulations, title 17, section 95374.
• This disclosure statement has been reviewed and approved by Structural Concepts and StructuralConcepts attests, under penalty of perjury, that these statements are true and accurate.

COMPLIANCE
This equipment MUST be installed in compliance with all applicable NEC, federal, state and local electrical and plumbing codes.

• WARNING: Risk of electric shock. Disconnect power before servicing unit.
• CAUTION! More than one source of electrical supply is employed with units that have separate circuits. Disconnect ALL ELECTRICAL SOURCES before servicing.
• WARNING: Hazardous moving parts. Do not operate unit with covers removed. Fan blades may be exposed when deck panel is removed. Disconnect power before removing deck panel.
• WARNING! POWER CORD AND PLUG MAINTENANCE Risk of electric shock. If cord or plug becomes damaged, replace only with cord and plug of same type.  ATTENTION CONTRACTORS
• WARNING: This product can expose you to chemicals, including Urethane (Ethyl Carbamate), which are known to the state of California to cause cancer and birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.

PRECAUTIONS

• This sheet contains important precautions to prevent damage to unit or merchandise.
• Please read carefully!
• See previous page for specifics on OVERVIEW, CONDITION TYPE, COMPLIANCE and WARNINGS.

WIRING DIAGRAM

• Each case has its own wiring diagram folded and in its own packet.
• Wiring diagram placement may vary; it may be placed near ballast box, field wiring box, raceway cover, or other related location.

CAUTION! LED LAMP REPLACEMENT GUIDELINES LED lamps reflect specific size, shape and overall design. Any replacements must meet factory specifications.
CAUTION! GFCI BREAKER USE REQUIREMENT If N.E.C. (National Electric Code) or your local code requires GFCI (Ground Fault Circuit Interrupter) protection, you MUST use a GFCI breaker in lieu of a GFCI receptacle.

CAUTION! ADVERSE CONDITIONS / SPACING ISSUES

• Performance issues caused by adverse conditions are NOT warranted.
• Rear panels must be kept at least 6” from walls and structures.
• The case must not be exposed to direct sunlight or any heat source.
• To maintain proper case temperature, keep the case at least 15-feet from exterior doors, overhead HVAC vents or any air curtain disruption.
• Self-contained case clearance: 6” min. air intake / 6” min. air discharge.

CAUTION! CHECK CONDENSATE PUMP CONNECTIONS Water on flooring can cause extensive damage!
Carefully check the following before powering up the case:

• The condensate pump must be plugged into the receptacle.
• Condensate lines must be connected to the condensate pump.

CAUTION! DO NOT RELY ON THERMOMETERS OR THERMOSTATS FOR ACTUAL PRODUCT (FOOD) TEMPERATURES.

• Thermometers and thermostats reflect air temperatures ONLY.
• For ACTUAL food temperatures, use a calibrated food probe.

SHIPPING BRACKET PURPOSE

SHIPPING BRACKET PURPOSE / REMOVAL METHOD and DISPOSAL / SHIPPING BRACE REMOVA L

1. Shipping Bracket Purpose
   • Shipping brackets are designed to secure condenser package during shipment.
   • See illustration below.
2. Shipping Bracket Removal and Disposal

   • * bracket is secured by two (2) screws at each end.

   • Remove all four (4 screws) from bracket.
   • Remove bracket from case.
   • Either discard or recycle.
   • See illustration below.
3. Shipping Brace For In-Line Casters
   • A shipping brace is on the condenser coil side of case.
   • It is to be removed AFTER the case is in position.
   • Brace may be removed via four (4) screws. Discard/recycle after removal.
   • A view of the brace is shown in “removed” position below for illustrative purposes only.

KICK PANEL REMOVAL

KICK PANEL REMOVAL / REMOVAL OF CASE FROM PALLET / POSITIONING UNIT

1. Note: Kick Panels Are NOT To Be On Case During Removal From Pallet!
   • Kick panels can easily buckle or bend while re-moving from pallet.
   • If kick panels are on case, remove by lifting up and off. No screw removal is required to remove kick panels.
   • After unit is in position, kick panels are to be placed on case.
2. Remove Unit From Pallet
   • For your safety, the equipment is furnished with a properly grounded cord connector. Do not attempt to defeat grounded connector.
   • Using Fork Lift
   • To lift case up for lift-truck forks to slide into position, use J-Bar lift tab.
   • Make certain case is well-supported on lift truck. Move into position.
3. Using J-Bar or Dolly Only (No Fork Lift)
   • Slide case to edge of pallet.
   • With several people in position, carefully slide frame support rail to edge of pallet.
   • With several people in position, slide case several more inches (off pallet) and lower rear frame support to floor.
   • Once the rear frame support rail rests on the floor, have several people supporting front of case while pallet is slid out from under case.
   • After case is off pallet, several employees may be required to slide into position.
4. Positioning Unit
   • Place unit into desired location before leveling.
   • See next page for leveling specifics.

Important! Kick Panels Are NOT To Be On Case During Removal From Pallet!

REMOTE UNITS: LEVELING UNIT VIA FRAME SUPPORT RAILS AND SHIMS

The Following Pertains To Remote Units
Leveling Unit Via Frame Support Rails

• Case must be level to assure proper operation.
• Case will have frame support rails.
• Frame support rails will need to be shimmed to level the case.
• SCC P/N 27035 – A packet of (19) 3” x 3” stainless steel, 18 gauge shims will be wrapped and provided with cases with rails.
• After case has been properly shimmed, attach panels to case (case below is shown with panels for illustrative purposes only).
• Model FSI656R Is Shown Above. It May Not Exactly Reflect Every Feature or Option of Your Particular Model.

SELF-CONTAINED UNITS: IN-LINE CASTER RAILS / LEVELERS / CONDENSER PACKAGE CASTERS

The Following Pertains To Self-Contained Units

1. In-Line Caster Rails
   • In-line caster rail allows the case to be moved/rolled to different locations.
   • All four (4) levelers must be raised off the floor for case to be moved/rolled into a new position.
   • After the case has been moved to the desired location, levelers must then be lowered to the floor again.
   • Case must then be adjusted so that it is level and plumb.
2. Condenser Package Casters (To Roll Condenser Package Out From Under Case)
   • Due to weight considerations, this unit’s condenser package has its own casters to assist in its sliding out from under the merchandiser.
   • Case slides out at intake side of case.
   • See illustration below.
   • Model FSI863R Is Shown Below. It May Not Exactly Reflect Every Feature or Option of Your Particular Model.

CEILING ORIGINATED ELECTRICAL

CEILING ORIGINATED ELECTRICAL & REFRIGERATION LINES / KNOCKOUT REMOVAL / SEALING

1. Merchandiser Versatility
   • Structural Concepts cases can accompany either floor or ceiling originated electrical and/or refrigeration lines.
   • This page shows how ceiling originated lines are routed into case.
2. Ceiling Routed Electrical/Refrigeration. Lines
   • A center pass-through protective plate is mounted at top of case over two (2) PVC center pass-throughs.
   • If electrical/refrigeration lines are ceiling originated, remove plate knockouts.
   • Electrical and/or refrigeration lines may then be dropped through PVC center pass-throughs.
   • Caution! If ceiling originated lines are used, you MUST seal both upper and lower PVC pass-throughs (at entrance points) with expandable foam sealant to prevent condensation in case.
3. Plate Removal
   • Note: Though not required, protective plate can be removed from merchandiser via four (4) screws.
4. Case Underside
   • Depending upon your model, see either REFRIGERATION FUNDAMENTALS: REMOTE DRAIN LAYOUT or REFRIGERATION FUNDAMENTALS: SELF-CONTAINED DRAIN LAYOUT section in this manual for location of center pass-throughs at underside of case.

REMOTE CASES: REFRIGERATION LINE FIELD CONNECTION

1. Refrigeration Line Field Connection
   • Warning! Turn power off and/or disconnect power before providing maintenance and service to unit.
   • Assembly/disassembly/servicing is to be performed by licensed refrigeration contractor.
2. Refrigeration Lines at Underside
   • Underside refrigeration lines are standard.
   • Refrigeration lines are ALWAYS at rear of case.
   • See photograph immediately below for illustration.
   • Note: Illustration Shown May Not Exactly Reflect Every Feature or Option Of Your Particular Case.

REMOTE CASES: CONDENSATE PUMP LOCATION AND PURPOSE

1. Condensate Pump Location
   • Warning! Turn power off and/or disconnect power before providing maintenance and service to unit.
   • Assembly/disassembly/servicing to be  performed by licensed refrigeration contractor.
   • Condensate pump is located just behind ballast box (as shown in illustration below).
2. Condensate Pump Purpose
   • Condensate pump is to be used when no floor drain is available.
   • Condensate pump transfers condensation from lower section of case through top of case and out.

FIELD WIRING BOX / DATA COLLECTION CABLE / MAIN POWER SWITCH

1. Field Wiring Box / Data Collection Box Access
   • Warning! Turn power off and/or disconnect power before providing maintenance and service to unit.
   • Assembly/disassembly/servicing to be performed by licensed electrical contractor.
   • Panel must be removed to access field wiring box and switch.
   • Data is collected from thermostat controller and transmitted to designated collector.
   • See illustration below.
2. End Panel Removal
   • To remove panel (and access field wiring box), lift panel up and off case hooks by grasping firmly and pulling up and outward (and separating from retaining magnets).
3. Self-Contained Cases Only: Main Power Switch
   • For self-contained cases, the main power switch controls power to entire case.
   • Remote cases energize when properly field wired.
   • For self-contained units, If main power switch is not turned on, lights will not turn on NOR will refrigeration components operate.
   • See illustration below.
   • Note: Illustration Reflects Self-Contained Model. Component Layout Differs From Remote Units And May Not Exactly Reflect Every Feature or Option of Your Particular Case

SELF-CONTAINED UNITS: TOE-KICK ATTACHMENT INSTRUCTIONS (HORIZONTAL vs. VERTICAL)

Self-Contained Units: Toe-Kick Attachment Instructions

• Toe-kick venting designs vary depending upon whether it is located at intake or discharge side of case.
• Proper airflow will be maintained by following these instructions:
  • A. Horizontally vented toe-kick must be attached to intake side of compressor (as shown in item “A”).
  • B. Vertically vented toe-kick must be attached to the discharge side of compressor (as shown in item “B”).
  • Note: Illustrations Shown May Not Exactly Reflect Every Feature or Option of Your Particular Case

Plan-O-Gram (Load Level Guidelines)
Note: Any changes to this sheet must also be made to SCC P/N 20-24592

CAUTION! TO MAINTAIN SAFE PRODUCT TEMPERATURES & AIRFLOW:

• DO NOT STACK PRODUCT NEARER THAN 1” TO UNDERSIDE OF FASCIA
• DO NOT STACK PRODUCT NEARER THAN 1” TO UNDERSIDE OF SHELVES
• DO NOT ALLOW PRODUCT TO HANG OVER FRONT OF SHELVES
• DO NOT STACK PRODUCT ON DECKS HIGHER THAN UNDERSIDE OF SHELF
• DO NOT ALLOW PRODUCT ON DECKS TO HANG OVER PRODUCT STOP

RESTRICTED FOOD PRODUCTS

• SALADS (GARDEN, CHEF, CHICKEN, BLT, ETC.): PLACE ON SIDE DECKS ONLY
• CHEESE STICKS: PLACE ON SIDE DECKS OR END CAP DECKS

THERMOMETERS (DIGITAL THERMOMETER & OPTIONAL “CHECK TEMPERATURE”)

Thermometers
Thermometers are located on rear plenum at upper area of case.

• Digital thermometer is on ALL merchandisers.
• The “Check Temperature” thermometer is optional.
• See illustrations below.

POWER-UP CHECK (EVAPORATOR FAN AREA)

MAINTENANCE

MAINTENANCE FUNDAMENTALS: AFTERMARKET PRODUCT BIN – PLACEMENT

Aftermarket Product Bin – Placement

• ModelFSI656R (Shown Below) May Not Reflect Every Feature Or Option Of Your Particular Case.
• Product bin is for placing bagged product such as potato chips, pretzels, crackers, etc.
• Product bin is made of stainless steel.
• Remove product bin (to clean or replace).

1. Upper product bin is to hang on acrylic shield at front of case.
2. Lower product bin prongs are to be inserted into upper bin’s cutouts (in base) and hang securely.
3. View of assembled upper and lower product bins.
4. View of assembled upper and lower product bins after being attached to case’s acrylic shield at front of case.

MAINTENANCE FUNDAMENTALS, CONT’D: SHELF & BRACKET ASSEMBLY REMOVAL

1. Shelf & Bracket Assembly Removal
   • Shelving is fixed; it is not adjustable.
   • Screws must be removed to remove shelves.
   • See illustrations below.

MAINTENANCE FUNDAMENTALS, CONTINUED – LED STYLE LIGHT FIXTURES

LED Style Light Fixtures

Removal of Faulty LED Lights:

• LED lights rarely require change-out.
• Contact Structural Concepts’ Technical Service Department for replacement LED lights.
• Turn off LED light switch.
• To remove faulty LED light, follow these steps:
  • A. Disconnect plug from LED light.
  • B. Using both hands, grasp LED light assembly (with its magnetic mounting clips). Pull downward and off its shelf (or header).
  • C. Remove magnetic mounting clips from LED light by pressing against flange part of clip with thumb.
  • Note: Mounting clips MAY be riveted to shelf or header. In such instances, simply remove LED light from mounting clips by pressing against flange part of clips with thumb.

Replacement of LED lights:

• Attach magnetic mounting clips onto LED light.
• Adjust magnetic mounting clips so they are equally spaced on LED light.
• Reattach LED light assembly to its shelf/header.
• Position properly in shelf/header.
  • Note: If mounting clips are riveted to shelf (or header), attach by placing LED in base of clip and then snapping into clip at FLANGE SIDE.
• Press plug’s barrel-shaped insert all the way into LED light.
  • Important: If plug is not inserted ALL THE WAY IN the LED light’s orifice, the light may not energize. See “BAD” vs. “GOOD” insertion illustrations below-right.
• Turn LED light switch back on.

RERIGERATION FUNDAMENTALS: REMOTE DRAIN LAYOUT

Remote Unit Refrigeration Line Access, Connections & Servicing To Be Accomplished By Licensed Contractors Only

• Illustration below shows location of refrigeration lines for remote connection.
• Two (2) drains accessible from top of unit by lifting up decking.
• See POWER-UP CHECK (EVAPORATOR FAN AREA) section in this manual for under decking drain illustration.
  • Note: Illustration Shown May Not Exactly Reflect Every Feature or Option Of Your Particular Case

REFRIGERATION FUNDAMENTALS: SELF-CONTAINED DRAIN LAYOUT

Self-Contained Refrigeration Line Access, Connections & Servicing To Be Accomplished By Licensed Contractors Only

• Illustration below shows location of refrigeration lines for self-contained operation.
• Four (4) drains accessible from top of unit by lifting up decking.
• See POWER-UP CHECK (EVAPORATOR FAN AREA) section in this manual for under decking drain illustration.

REFRIGERATION FUNDAMENTALS: CONDENSATE PACKAGE ACCESS

Self-Contained Units: Access to Condensate Package
Assembly/disassembly and servicing to be performed by licensed refrigeration contractor. Access / Sliding Out Refrigeration Package

• Simply remove panel (no screws required) by lifting up and off.
• Slots at sides of panel will lift off hooks.
• Initial access may require removal of shipment retaining screws (to prevent condensing package from coming loose during transport).
• See illustration below for locations.
• Refrigerant lines are flexible to facilitate condensate package being slid out from case.
• Plastic glides are mounted at base to assist in sliding the condenser out for access.
• Slide condenser unit out 12 to 18 inches to access high pressure service connection.
• Slide refrigeration package back under case after cleaning and/or servicing is complete.
• After servicing or cleaning, return panel to case. Turn case back on.
• See next page for complete illustrated parts breakdown of condensate package after removal from underside of case.

REFRIGERATION FUNDAMENTALS: CONDENSATE PACKAGE ILLUSTRATED PARTS BREAKDOWN

Self-Contained Unit’s Condensate Package Illustrated Parts Breakdown Assembly/disassembly and servicing to be performed by licensed refrigeration contractor.

Condensate Package Configuration

• Illustration shown is from model FSI863R. Your unit’s component layout may slightly vary.
  • Note: As shown in illustration below, condensate package may have wicking material for evaporation purposes.

GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL)

FREQ/AREA/INSTRUCTIONS

Daily Acrylic Air Deflectors (See Illustration Below):

• Use WASH spray bottle on air deflectors. Wipe off residue with paper towel.
• Use RINSE spray bottle on air deflectors. Dry with paper towel.

Daily Stainless Steel Mirrors:

• Use stainless steel cleaner or glass cleaner on surface to remove finger prints and smudges. Wipe with paper towel.

Weekly Decks (See Illustration Below):

• Remove product from case.
• Use WASH spray bottle on decks. Wipe with paper towel.
• Use RINSE spray bottle on decks. Dry with paper towel.
• Use SANITIZE spray bottle on decks. Let air dry.
• For stubborn stains/residue, remove product from case. TURN MAIN POWER SWITCH OFF.
• Remove decks from case. Submerse in warm, soapy water solution in back room pot sink. Use spray nozzle on pot sink or use RINSE spray bottle on decks. Dry with paper towel. Return decks to case.
• Return product to case. Turn main power switch back on.

Weekly Shelving/Brackets/Optional Tag Molding (See Illustration Below):

• Remove product from case.
• Use WASH spray bottle to spray components. Wipe with paper towel.
• Use RINSE spray bottle on components. Dry with paper towel.
• Use SANITIZE spray bottle on shelving, brackets and molding.
• Let air dry. Return product to case.

Weekly Exterior Surfaces (Header/Rear Plenum/ Front Panel/Lower Panel/Stainless Mirror):

• Use WASH spray bottle on exterior surfaces. Wipe with paper towel.
• Use RINSE spray bottle on exterior surfaces. Dry with paper towel.

Weekly Removable, Magnetized Condenser Coil Filter:

Monthly Condenser Coil:

• See next page for lower panel removal and location of condenser coil.
• If using vacuum, use brush attachment to thoroughly clean entire coil.
• If using brush, both metal or fiber brush may be used to remove dust and dirt that can collect on condenser coils. Avoid damaging fins on condenser coil. Replace lower panel.

Monthly Under Case Cleaning:

• Remove lower panels. Vacuum under case to remove all dust, dirt and debris. Replace lower panels.

GENERAL CLEANING (TO BE PERFORMED BY STORE PERSONNEL) – CONDENSER COIL AIR FILTER

Weekly Condenser Coil Air Filter Cleaning:

• A magnetized air filter is attached to the inside of your unit’s lower panel (on condenser coil side).
• Clean the magnetic condenser coil air filter by following these steps:
  1. Grasp lower panel. Lift up and off merchandiser (as shown in illustration below). No screw removal is required.
  2. Remove magnetic condenser coil air filter from inside of lower panel.
  3. Use a soft-bristled brush or paper towel to wipe off excess dust particles and debris from filter. DO NOT use rags or cloths.
  4. Submerse filter in warm, soapy water at back room pot sink (DO NOT use hand sink or coffee sink)! Use soft-bristled brush to remove dust, dirt and residue that may collect on magnetized air filter. Rinse with pot sink’s spray nozzle (or spray bottle with pure water). Dry with paper towel.
  5. Reattach magnetic condenser coil air filter to inner lower panel (as shown below).
  6. Reattach lower panel to case.

PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY)
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!

FREQ/AREA/INSTRUCTIONS
Quarterly Tub, Coil, Drain, Evaporator Fan Blades, Motors, Brackets:

• Disconnect power from the case before cleaning the tub, coil, fan, motor and drain area!
• Remove decking, sub-deck (if any) and fan shroud.
• Remove any debris that may clog drain.
• Use WASH spray bottle on tub, coil, drain, trough, tub, fan blades, motors and other components. Clean with paper towel or wet/dry vacuum to remove residue.
• Use RINSE spray bottle on components.
• Replace decking.

Quarterly Condensing Coil (Self-Contained Units Only):

• Remove lower panel (by lifting it up and off).
• Condenser coil brush may be used to dislodge dust, dirt and debris from condenser coil.
• Slide condensing package out from underside of case (taking care to NOT slide out too far and damage hoses).
• Use air pressure or industrial strength vacuum; clean dust and dirt that may collect on condenser coil.
• DO NOT allow dust to become airborne. Use wet clothsor paper towels to cover area where dust will fly when air pressure is applied.
  • Caution! Coil fins are sharp. Handle with care!
• Replace lower panel in reverse order it was removed.
• See sample condenser coil cleaning brushes at right.

Quarterly Refrigeration Package/Compressor Components (Self-Contained Units Only):

• Caution! Disconnect power from case before cleaning!
  • Warning! Hot gas loop is HOT! Allow to cool before cleaning evaporator pan and wiping down hot gas loop!
• Slide/roll compressor package out from under case.
• See REFRIGERATION FUNDAMENTALS: SELF-CONTAINED UNIT ILLUSTRATED PARTS BREAKDOWN section in manual for breakdown of condensate package.
• Clean evaporator pan with scrub-brush and a de-scaling solution (to prevent corrosion, lime and rust); follow instructions as to proper dilution, safety precautions and scrubbing method. After cleaning pan with scrub-brush and solution, use RINSE spray bottle on evaporator pan.
• Use WASH spray bottle on tub, coil, drain, fans, fan blades, sight glass, overflow condensate pan, motors and other components. Wipe down and remove residue with paper towel or wet/dry vacuum. Use RINSE spray bottle on components. Wipe with paper towel.
• Slide refrigeration assembly back under case.
• Replace side panel.

Quarterly Under Case Cleaning:

• Once refrigeration package is clear of unit, vacuum under case to remove all dust and dirt that may collect under case.

Quarterly Honeycomb:

• See next page for cleaning instructions.

PREVENTIVE MAINTENANCE: HONEYCOMB (PERFORMED BY TRAINED SERVICE PROVIDERS ONLY)

1. Honeycomb Air Diffuser Removal
   • A. Wedge non-metallic device of suitable strength (such as a ballpoint pen) between honeycomb and end panel.
   • Caution! Use care not to dislodge the heating wire (that prevents condensation on the lamp assembly).
   • B. Apply pressure to collapse the honeycomb to allow it to be pulled out of honeycomb retainer.
   • C. Pry downward and away from honeycomb retainer. If honeycomb is dirty, allow to soak in hot, soapy water in back room pot sink. Use nylon brush to remove dust, debris and stubborn or sticky residue. Use spray nozzle on pot sink or use RINSE spray bottle on honeycomb. Allow honeycomb to air dry or use vacuum ‘blow mode’.
2. Honeycomb Air Diffuser Installation
   • D. Squeeze honeycomb into the honeycomb retainer (behind header).
   • E. Carefully slide honeycomb into place.
   • F. Adjust honeycomb so that it fits flat against retainer. It must not be wavy or out of position.

TROUBLESHOOTING

*TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)**

routed to floor drain (remote cases) or evaporator pan (self-contained units).
 | Call service provider.
Fans Emit Excessive Noise| Call service provider.
Case Lights Are Not Working| Check that light switch is on.
 | Check that ALL of the light cords and plugs are properly connected. See

MAINTENANCE FUNDAMENTALS – SHELF & BRACKET ASSEMBLY

REMOVAL / LIGHT FIXTURES section in this manual for specifics.

 | Authorized Service Contractors Only : Check circuit breaker box for tripped circuit.
 | If case lights still do not come on, call service provider.
One (or Several) Case Lights are Not Working| Check that ALL of the light cords and plugs are properly connected. This includes the following items:

·         Oval form of plug must connect to oval form of LED light.

·         The power end of cord is to connect at the “red dot” marker at the end of the LED lamp.

·         See MAINTENANCE FUNDAMENTALS – SHELF & BRACKET ASSEMBLY REMOVAL / LIGHT FIXTURES section in this manual for more specifics including illustrations.

 | If case light still do not come on, call service provider.
Case is Not Holding Proper Temperature| If a large amount of warm product was added to the case, it will take time for the temperature to adjust. Product must be pre-chilled before placing in case.
 | Check that the case is not in the sun or near a heat or air-conditioning

vent. See OVERVIEW / TYPE / COMPLIANCE / WARNINGS /

PRECAUTIONS / WIRING DIAGRAM section in this manual for specifics.

 | If case is located near outside doors, temperature fluctuation can hinder unit’s ability to maintain temperature. See OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING DIAGRAM

section in this manual for specifics.

 | Check air return grilles (area at front of decking) for obstructions. DO NOT set product on air grilles as this will prevent proper airflow!
 | If case still is not holding proper temperature, call service provider.

TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY)

·         These CID units are designed for Type 2 conditions.

·         Type 2 conditions are ambient conditions of 60% maximum humidity and

maximum temperatures of 80 °F (27 °C).

Fans Emit Excessive Noise| Check that the case is aligned, level and plumb.
 | Check evaporator fan for cleanliness.
 | Unplug/power off fan motors. Check motor shaft for bearing wear.
 | Check that fan motors are securely mounted in brackets.
 | Verify that fan blades are securely mounted to fan motor.
 | Check that nothing is preventing blade rotation.
 | Check that the fan shroud is properly secured.
Fans Are Not Working| Check that the MAIN power switch is on.
 | Check that fans are plugged in at the fan shroud.
 | Check for foreign material obstructing fan performance.
 | Check that fan blades freely rotate within fan shrouds
 | Check that power is going to fans
 | Check that fan wiring is connected on terminal blocks.
Digital Control Display Is Blank.| Check that the MAIN power switch is on.
 | Check the circuit breaker box for tripped circuits.
System Not Operating| Check that the utility power is on.
 | Check that the MAIN power switch is on.
 | Check the circuit breaker box for tripped circuits.

TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), CONTINUED

Operating_ instructions.
 | Check voltage at LED driver. If voltage is entering but not exiting, LED driver may be faulty.
 | Check connection at front of case (from circuit breaker) for voltage.
 | Check connection at case rear (from field wiring box) for voltage.
 | If no case light STILL do not come on, call SCC Technical Service phone number (listed on last page of this operating manual).
One (or Several) Case Lights are Not Working| Follow previous page’s System Not Operating instructions.
 | If case light still do not come on, call SCC Technical Service phone number (listed on last page of this operating manual).
Control Display Is Flashing| _See your case’s serial label for your model’s specified settings. See SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE**_

for label location, etc.

Case Is Not Holding Temperature| If a large amount of warm product was added to the case, it will take time for the temperature to adjust. Unit needs product to be pre-chilled.
 | Temperature changes during defrost mode but will return to normal. Fourth LED (on temperature controller) will indicate defrost cycle in progress.
 | Check that case is not in sun or near a heat or air-conditioning vent.
 | If case is located near front doors, temperature fluctuation can hinder unit’s ability to maintain temperature.
 | Check air grilles for obstructions.

TROUBLESHOOTING – CONDENSING SYSTEM (BY TRAINED SERVICE PROVIDERS ONLY )

TROUBLESHOOTING – EVAPORATOR SYSTEM (BY TRAINED SERVICE PROVIDERS ONLY )

SERIAL LABEL LOCATION & INFO LISTED / TECH INFO & SERVICE / REFRIGERATED CASES ONLY

Serial Label Location & Information Listed / Technical Information & Service

• Serial labels are affixed at a wide range of places (on the header, near thermostat, at case rear, behind panels/toe-kicks, on electrical boxes, etc.).
• Serial labels contain electrical, temperature and refrigeration information, as well as regulatory standards to which the case conforms.
• Sample serial label shown below.
• For additional technical information and service, see the TECHNICAL SERVICE page in this manual for instructions on contacting Structural Concepts’ Technical Service Department.

PROGRAMMABLE CONTROLLER (SELECT, CLICK ON OR SCAN QR CODE FOR INFORMATION) Determine Which Programmable Controller Is On Your Case (Controllers That Are Commonly Used By Structural Concepts Are Shown Below). Your Particular Programmable Controller May Differ.

To Access Information About The Programmable Controller That Is Used On Your Case, Follow These Instructions:

• If Viewing This Document on Smart Phone, Tablet or Computer, Select/Click On The QR Code at Right.
• If Viewing This Document In Print (Hard Copy), Scan The QR Code at Right With Your Smart Phone or Tablet.

STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY

TECH SERVICE/WARRANTY CONTACT INFO:

• 1 800-433-9490 / EXTENSION 1
• DAYS/HOURS AVAILABLE:
• MONDAY – FRIDAY (CLOSED HOLIDAYS)
• 8:00 a.m. TO 5:00 p.m. EST
• YOU MUST HAVE THE FOLLOWING INFO AVAILABLE BEFORE CONTACTING STRUCTURAL CONCEPTS: SERIAL NO. / MODEL NO. / STORE NO. / STORE ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS, DAMAGE, STORE’S AMBIENT CONDITIONS, ETC.)

To Access The Limited Warranty To Your Case, Follow These Instructions:

• If Viewing This Document on Smart Phone, Tablet or Computer, Select/Click On The QR Code at Right.
• If Viewing This Document In Print (Hard Copy), Scan The QR Code at Right With Your Smart Phone or Tablet.

CONTACT

• Structural Concepts Corp.
• 888 E. Porter Rd
• Muskegon, MI 49441
• Phone: 231.798.8888
• Fax: 231.798.4960
• www.structuralconcepts.com.

USER MANUALS\20-20438_OASIS_USER MANUAL_FSIXXXR_FSEXXXR_ISLAND_END CAP_CID CASE
REV P DATE: 10/25/2022

References

• P65Warnings.ca.gov
• Delivering Fresh. Always. | Structural Concepts
• Processing QR Code
• Processing QR Code

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