VOLLRATH 36355 BOTTOM MOUNT FABRICATOR HOT WELL User Manual

: June 13, 2024
: VOLLRATH

Table of Contents

VOLLRATH 36355 BOTTOM MOUNT FABRICATOR HOT WELL
Product Information
Product Usage Instructions
Safety Precautions
Features and Controls
Operation
Troubleshooting Chart
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VOLLRATH 36355 BOTTOM MOUNT FABRICATOR HOT WELL

Product Information

The Modular Drop-In Bottom Mount Fabricator Well is a versatile piece of equipment designed to hold containers of hot food at the proper serving temperature. It is available in various models with different voltage and amperage specifications. The equipment is manufactured by Vollrath, a trusted brand in the industry.

Product Specifications:

Model: 36352
Description: Drop-In, Bottom Mount Thermostatic Control
Voltage: 120V
Amps: 8.3
Industry: Well

Safety Precautions:

It is important to follow these safety precautions to ensure safe operation of the equipment:

Warning: This indicates the presence of a hazard that can cause severe personal injury, death, or substantial property damage if ignored.
Caution: This indicates the presence of a hazard that can cause minor personal injury or property damage if ignored.
Note: This provides important installation, operation, or maintenance information that is not hazard-related.

Please read and understand these safety precautions carefully.

Product Usage Instructions

Ensure that you have a grounded electrical outlet matching the nameplate-rated voltage.
Have the equipment installed by qualified personnel, following local codes and ordinances.
Do not use an extension cord or plug the equipment into a power strip or multi-outlet power cord.
Always operate the equipment with water. Do not operate without water.
Avoid spraying controls or the outside of the equipment with liquids or cleaning agents.
Do not clean the equipment with steel wool.
Keep the equipment and power cord away from open flames, electric burners, or excessive heat.
Never operate the equipment unattended.
Avoid operating the equipment in public areas and/or around children.
Do not operate the equipment if it has been damaged or is malfunctioning in any way.

Note : The equipment is not intended for household, industrial, or laboratory use. It must be cleaned and dried thoroughly before initial use.

Unpacking and Initial Setup:
Follow these steps to unpack and set up the equipment:

Dispose of all packaging and materials in an environmentally responsible manner.
Remove all packing material, tape, and protective plastic from the equipment.
Clean any glue residue left over from the plastic or tape.
Ensure that the equipment is installed only by qualified service personnel, following local codes and ordinances.
Ensure that the clearance to the sides is 0 (0 mm) and the minimum distance between wells is 1-1/2 (38 mm).

For further information and detailed instructions, refer to the Operator’s Manual provided with the equipment. Keep the manual for future reference and retain the original box and packaging for potential future shipping needs.

Modular drop-in BottoM Mount FaBrIcator Well

$36354-Bottom-Mount-Industry-And-Vollrath-Wells-fig- $1$$

Item	description	control	Voltage	amps	Well
36352	Drop-In, Bottom Mount	Thermostatic Control	120V	8.3	Industry Well
36353	Drop-In, Bottom Mount	Thermostatic Control	120V	8.3	Industry Well
36354	Drop-In, Bottom Mount	Thermostatic Control	208-240V	3.6-4.2

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this packaging to ship the equipment if repairs are needed.

Safety Precautions

To ensure safe operation, read the following statements and understand their meaning. Please read carefully.

WARNING Warning is used to indicate the presence of a hazard that can cause severe personal injury, death, or substantial property damage if the the warning is ignored.
CAUTION Caution is used to indicate the presence of a hazard that will or can cause minor personal injury or property damage if the caution is ignored.
NOTE Note is used to notify people of installation, operation, or maintenance information that is important but not hazard-related.

For Your Safety!
These precautions should be followed at all times. Failure to follow these precautions could result in injury to yourself and others.

To reduce the risk of injury or damage to the equipment:

Use only grounded electrical outlets matching the nameplate-rated voltage.
Have the equipment installed by qualified personnel.
Do not use an extension cord with this equipment. Do not plug this equipment into a power strip or multi-outlet power cord.
Do not operate without water.
Do not spray controls or outside of equipment with liquids or cleaning agents.
Do not clean the equipment with steel wool.
Keep equipment and power cords away from open flames, electric burners, or excessive heat.
Do not operate unattended.
Do not operate equipment in public areas and/or around children.
Do not operate if equipment has been damaged or is malfunctioning in any way.

Function and Purpose
This unit is intended to hold containers of hot food at the proper serving temperature. This unit is not designed or intended to cook raw food or reheat prepared food. Before using this equipment it must be cleaned and dried thoroughly. This equipment is not intended for household, industrial, or laboratory use.

Unpacking the Equipment and Initial Setup

When no longer needed, dispose of all packaging and materials in an environmentally responsible manner.

Remove all packing material and tape, as well as any protective plastic from the equipment.
Clean any glue residue left over from the plastic or tape. The equipment must be installed only by qualified service personnel. The equipment must be installed by following local codes and ordinances. The clearance to the sides is 0” (0 mm). .The minimum distance between wells is 1-1/2” (38 mm).
Model/size| Well Opening
---|---
All| 19-7/8” x 11-7/8”

NOTE: All cutout openings must be within 1/8” of listed opening sizes and have a corner radius of 7/8”.

Hold the unit in place and drill holes through the holes in the well through the mounting surface.
Place the bead of silicone sealer rated at a minimum of 450 °F (232 °C) between the countertop and the inside of the well to prevent water from leaking into control areas. Place the bead of silicone sealer rated at a minimum of 450 °F (232 °C) in mounting holes when using rivets or other fasteners.

Features and Controls

TEMPERATURE CONTROL dial. Used to set or adjust the temperature of the well. The higher the number the higher the temperature, the lower the number the lower the temperature. On models with no On/Off switch, the “0” position is off.
PIL OT light. Illuminates when the well is in heating mode.
ON/OFF SWITCH (some models). Switches the equipment power ON or OFF.
DRAIN VALVE (not shown). Used to empty water from the well.

Operation

****	WARNING

Electrical shock hazard.

Keep water and other liquids from entering the inside of the unit. The liquid inside the unit could cause an electrical shock. Do not damage the power cord.

Do not overfill wells, pans, or trays. Liquid could contact the electrical components and cause a short circuit or an electrical shock. Unplug the unit before performing service, draining, or removing spillage pans and trays. Do not spray water or cleaning products. Do not use a power cord that has been modified or damaged.
**| WARNING
---|---
Burn hazard.**

Do not touch hot food, liquid, or heating surfaces while the equipment is heating or operating.

Hot surfaces, steam, and food can burn skin. Allow the hot surfaces to cool before handling. Do not drop or spill water onto the cooking surface as it can spray or splatter.

Check the drain valve (A) to verify it is in the CLOSED position to prevent water from draining The valve is in the CLOSED position when the handle of the valve forms a “T” with the body of the valve.
Fill the well to the correct level with clean fresh The correct level is about 1” (2.5 cm) from the bottom. Always maintain water in the well. Do not overfill. Allowing the well to run dry during operation may reduce the service life of the equipment.
Preheat the water in the wells by covering wells with empty food containers or covers. Turn the unit on by setting the heat control (B) to the maximum heat setting or, turn the on/off switch (D) to the “ON”

position and turn the temperature control (B) to the maximum setting. Preheat for 45 minutes.

Place container of hot food product, above 140°F (60°C), into preheated
Reduce heat setting to a level that will maintain a safe holding temperature and maintain food See food safety precautionary note.

Food safety Precautionary note:
Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140ºF (60ºC) to help prevent bacteria growth. Maintain correct water level and temperature setting. Periodically remove the food container and check the water level. Add water if needed.

During operation:

Maintain the water level at or near water level Periodically (approximately 2 hours) remove containers of food and check the water level. Add hot water if needed.

When finished using the equipment:

Turn the heat control (A) to the “0” setting, turn the power switch (C, some models) to the “OFF” position, and unplug the unit. When removing hot food containers from the unit use gloves, mitts, or pot holders to protect hands.
Allow the unit and water to cool completely before cleaning.

Troubleshooting Chart

problem	It might be caused by	course of action
The unit does not get to the correct temperature or a high temperature.	Low
or incorrect voltage to the unit.	Verify that the voltage rating in the unit

matches the source voltage. If not have qualified electrical personnel install the proper source voltage.
No water or incorrect water level.| Add water to the correct level.

Service and Repair
There are no user-serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power cord yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualified professional repair service listed below.

Warranty Statement for The Vollrath Co. L.L.C.
The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for one year, except as specifically provided below. The warranty runs 12 months from the date of original installation. (End user receipt):

Refrigeration compressors: The warranty period is 5 years
Replacement parts: The warranty period is 90
Fry pans and coated cookware: The warranty period is 90 days
EverTite™ Riveting System: The warranty covers loose rivets only,
Cayenne® Heat Strips: The warranty period is 1 year plus an additional 1 year period on heating element parts only.
Ultra and Professional Induction Ranges: The warranty period is 2 years.
Mirage and Commercial Induction ranges: The warranty period is 1 year.
ServeWell® Induction Workstations: The warranty period is one year on the workstation table and 2 years on induction hobs.
Slicers: The warranty period is 10 years on gears and 5 years on belts
Mixers: The warranty period is 2 years
Extended warranties are available at the time of sale
Vollrath: Redco products The warranty period is 2 years
Optio / Arkadia product lines: The warranty period is 90
All non-stick products (i.e. fry pans and surfaces) are 90 days for the nonstick surfaces.

All products in the Jacob’s Pride® collection, including the following, have a lifetime warranty:

NSF Certified One-Piece Dishers
NSF Certified Spoodle® Utensils
NSF Certified Heavy-Duty Spoons with

Ergonomic Handle

NSF Certified Heavy-Duty Basting Spoons
Heavy-duty Turners with Ergonomic handles
One-Piece Tongs*
Heavy-Duty One-Piece Ladles*
Nylon Handle Whips
One-Piece Skimmers
Tribute®, Intrigue®, and Classic Select® Cookware*

Jacob’s Pride® warranty does not cover Kool-Touch®, nonstick coatings, and silicone handles.

Items sold having no warranty:

Meat Grinder Knives
Light Bulbs in Convection Ovens and

Hot Food Merchandiser

Oven Door Seals
Oven Door Glass
Hot Food Merchandisers / Display Case Glass
Calibration and set up of gas equipment
Slicer / Dicer blades (tabletop food prep) – Redco and Vollrath

This WARRAnTY is instead of AnY OThER WARRAnTiEs, EXPREss OR iMPliED, inClUDing AnY iMPliED WARRAnTY OF MERChAnTABiliTY OR FiTnEss FOR A PARTiCUlAR PURPOsE

As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the defective product or part without charge, except as otherwise provided below:

For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
To obtain warranty service, the buyer will be responsible for returning to The Vollrath Company LLC any product (other than gas equipment that is permanently installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certified technician designated by The Vollrath Company LLC to perform warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights and sizes of the product)
No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision when required, neglect, improper use, installation, or operation contrary to installation and operating instructions or other causes not arising out of defects in materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.
No remedy will be available for slicers where the blade has not been sharpened (Refer to owner’s manual for sharpening instructions)
No remedy will be available for mixers damaged by changing gears while the unit is running or overloading, in either case as determined by a Vollrath Certified Technician
Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed warranty claim procedures.
No remedy will be available for the product returned and found to be acceptable to the product specification.
No remedy will be available under any warranty not registered as required below.

Warranty Procedure
On all warranty calls, the following process and information is required:

All warranty claims will start with a call to the Vollrath Technical Service support line. (800-354-1970).
A technical support professional will work to diagnose the issues and provide the details for the service solution.
Name and phone number of the person calling
Business name, street address, city, state, and zip
Model and serial number
Date of purchase and proof of purchase (Receipt)
Name of dthe ealer where the unit was purchased

NOTE : Vollrath will not accept products sent without the proper procedure being followed.
Important : TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.

Register Today

ONLINE : Register your warranty online now at www.Vollrathco.com
NO WEB ACCESS : If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC office in the country of purchase $36354-Bottom-Mount- Industry-And-Vollrath-Wells-fig- $5$$