dyson Gen5outsize Outsize Cordless Vacuum User Manual
- June 13, 2024
- dyson
Table of Contents
- In the box
- Getting started
- The LCD screen
- Alerts
- Caring for your floors
- Charging your machine
- Changing your click-in battery
- Emptying your bin
- Cleaning your bin
- Clearing blockages
- Clearing obstructions from your Digital Motorcar™ XL cleaner head
- Using your Digital Motor bar™ XL cleaner head
- Clearing blockages from your Hair screw tool
- Washing your filter
- Washing your Fluf f y Optic™ brush bar
- Cleaning your tools
- Looking after your machine
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
dyson Gen5outsize Outsize Cordless Vacuum User Manual
In the box
Your machine will come with one, or both, of the cleaner he ads shown here
Main body showing the bin and batter y attached.
Vacuum cleaner with battery and bin at tac he d
A soft fluffy brush bar housed within the cleaner head. There is an
electrical connecter end that can attach to the end of the wand or directly to
the machine
Fluffy Optic™ cleaner head
A precisely-angled blade of light makes invisible dust visible on hard
floors
A brush bar located inside the cleaner head and a suction control slider
located on the front
Digital Motorbar™ XL cleaner head
Wider cleaner head covers more surface in every sweep. Dyson DLS™ technology
monitors brush bar resistance and adapts power across different floor types.
Hair removal vanes prevent tangling around the bristles
The charger is a one piece unit with the plug, connector end and cable.
Charger
Charges your vacuum with or without a dock.
A rectangular dock that ne e ds to b e fixe d to a wall **with screws.
**
Wall Dok™
The Dyson cordless vacuum drops into the wall-mounted charging dock, ready
for your next clean.
D y son wand, with a Built- inducting and crevice tool, convenient for on-
the -spot cleans.
Wand with Built-in dusting and crevice tool
S tore d inside the wand is a ready-to – go crevice tool for on-the -spot
cleans.
Some tools ma y not b e include d.
You can buy additional tools at www.dyson.com
**This tool has a combination of brush he ad and crevice tool together in one unit. The brush he ad slides down the crevice tool when needed.
**
Combination tool
Two tools in one – wide nozzle and brush, for quick switching bet ween
cleaning and dosing task s around your home or car.
A small cleaner head with an angled body housing the motor and an electrical connector to attach to the wand or directly to the **machine
**
H air screw tool
Anti-tangle conical brush bar spirals hair of f and into the bin. Motor-
driven cleaning for smaller spaces.
The Scratch- freedoms ting brush has a he ad made of soft bristles for cleaning delicate **sur faces.
**
Scratch- free dusting brush
Gentle on delicate sur faces. S elf- cleaning – a rotating cuffed eps the soft
bristles clear of dust.
**A flexible hose engineered from tough wire and durable plastic
**
Extension hose
Adds up to 24 in of flexible reach to any tool attachment, to clean up high or
down low in your home or car
Pliable bristles and felt bumper strip on a narrow, tapered tool
Soft dusting brush
Enclosed in a skirt of soft nylon bristles for gentle, vacuum- assisted
dusting of delicate objects and surfaces
**A short nozzle with stiff bristles on the underside
**
Stubborn dirt brush
Stiff nylon bristles dislodge ground-in dirt from coarse carpets, high traffic
areas and car interiors
With an elbow joint, fitted between the bin and the tool
Low-reach adaptor Bends to comfortably reach down low. Engineered to clean further under low furniture by adjusting the wand angle up to 90°.
**A long tool with an angled end
**
Light pipe crevice tool
Crevice tool with LED lights lets you reach into dark, narrow spaces and see
where you’re cleaning
A jointed connector that creates a flexible joint b et ween the machine and
the tool. I t mus t b e use d in conjunction with a tool or cleaner head.
Up-top adaptor
Bends and locks at different angles. For effective cleaning in hard-to-reach
high areas of your home
**A wide, triangular shaped nozzle.
**
Fabric and mattress tool
Removes dust, dirt and allergens from mattresses and upholstery
A plastic clip that attaches to the wand
Wand clip
Clips to your vacuum’s wand to hold tools.
Getting started
**Using the LCD screen
**
Screen on the filter end of the machine
Finger pressing the selection button on the screen to move between power
modes.
Power modes
Your machine has three power modes for different tasks. Change power modes
quickly using the silver Selection button.
The screen showing the machine set to Eco mode with a full battery in green
to show that this will give the longest battery life of the three modes.
Eco mode
Maximum run time for longer cleans all around your home.
Two screens showing the machine set to Auto mode and Med mode with a blue
battery showing that this will give a medium length of battery life
Auto and Med mode
Medium mode for the optimum balance of power and run time. Attach your
cleaner head or Hair screw tool to activate Auto mode. Suction power
automatically adapts to dust levels
The screen showing the machine set to Boost mode with a red battery
to show that this will give the shortest battery life of the three
modes.
Boost mod e
Designed for intensive spot cleaning of ground–in dirt.
Location of the Selection button on the screen on the filter end of the machine.
Diagram showing the connection of the wand onto the main body, with the
wand release button aligned with the top of the main body.
The screen, on the end of the main body, showing a graph of the sizing and
counting of the dust particles.
Shows you when your
floor is clean
A piezo sensor continuously sizes and counts dust particles at the inlet. Your
machine categorizes, counts and displays the amount of particles picked up.
Bars will rise and fall depending on the amount of debris and dust detected –
showing you in real-time when your area is clean.
The LCD screen
Settings menu
Control the settings on your machine using the Selection button. To enter the settings menu, press and hold the button until the menu screen appears. Press the button to move through the options within the settings menu
Hold the button to open an option.
- Language
- Alerts
- Serial numbers
To exit the settings menu, press and hold the Selection button on the Exit menu screen until the countdown ends
For more information and support for your machine go online: www.dyson.com/support
The Selection button on the screen being pressed.
In the settings menu, the Language option allows you to select your screen’s language preference.
In settings, the Alerts option allows you to set the onscreen
alerts to On or Off
In settings, the third screen option allows you to view Serial numbers.
The Exit menu screen is the final option in settings.
Change language
To change the language on your screen, press the Selection button and hold it until the language list appears. Release the button.
Tap the Selection button to scroll through the language list to your preferred language. Press and hold the button until the countdown ends.
A green tick will appear on the screen to show your language selection is complete.
To cancel your selection, release the button during the countdown.
**In the settings menu, the Language option allows you to select your screen’s language preference
Two screens, the first with the language list and then the tick screen to show
that the language has been successfully changed.
**
Change alert settings
You can turn the alert motor pulse off. Your motor will no longer pulse but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention.
Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine.
Make sure you have entered the settings menu. Tap the Selection button to move through the options within the settings menu. Press and hold the button to select the ‘Alerts’ option.
Tap the button until your selection is highlighted. Hold it down until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdown.
The Alerts screen allows you to choose On or Off.
The Alert settings menu reads On, Off, Exit.
Find your serial numbers
You can find your serial numbers in the settings menu.
Press the Selection button to move through the settings sequence until you reach Serial numbers.
Press and hold the button to select this option.
Press the button to move through your serial numbers information
The Serial numbers screen is the option for searching for your serial numbers.
Run time countdown
When the battery needs charging, your machine will pulse three times and a Low run time icon will appear on the screen.
Low run time will be in amber, or red when in Boost mode.
When your battery is empty, a red warning icon will appear on n the screen.
The screen reads Low run time, surrounded by an amber circle, when the
battery needs charging
The screen reads Low run time, surrounded by a red circle, if the battery runs
low while in Boost mode.
A red screen with an icon with a plug being connected to the power supply. This demonstrates the battery is empty **and needs charging.
**
Battery health and Boost advice
To get the best performance and life from your battery, use Eco or Auto/Med mode.
If you use Boost mode frequently, this message may appear, to help you conserve your battery life.
The battery health is shown on the batteries on the screen.
Alert with a white heart icon, reads ‘Low power modes
maintain battery health’.
An alert with three battery icons, large, medium and small. The first two
cultured grey to indicate empty. The third is red, indicating very low
battery
Alerts
The alerts you might see are:
Airway obstructed
Your machine has a blockage that needs removing. Watch the animation to see which airways to check. Make sure your machine is turned off before removing a blockage.
Alert icon with Airway obstructed wording.
A pair of spectacles observing the bottom of a cleaner head is an
obstruction warning directing you to investigate a blocked cleaner head.
High storage temperature
Your machine is being stored in a place where the temperature is too high.
Move your vacuum to a cooler place.
Alert icon with ‘High temperature detected’ wording.
Alert icon with ‘Leave to warm up’ wording
Vacuum handle icon, surrounded by four three-pronged, red heat symbols, is
an alert signaling your vacuum is too hot – and should be stored clear of a
heat source.
Cold temperature
Your machine is too cold. Move your vacuum into a warmer environment and leave
to warm up.
Alert icon with ‘Machine too cold’ wording.
Alert icon with ‘Leave to warm up’ wording
Non-Dyson battery
A non-Dyson battery has been detected. If you are not aware that you are using
a third party battery for your machine, this may be a counterfeit.
Alert icon with ‘Non Dyson battery detected’ wording
Alert warning icon reads ‘Use genuine parts to protect your machine’.
Alert icon with ‘Refer to compliance and…’ wording
Alert icon with ‘…safety information’ wording.
Clean filter
Your filter needs cleaning. Please refer to ‘Washing your filter’.
After cleaning, leave to dry for at least 24 hours before reattaching it to your machine.
Alert icon with ‘Filter needs cleaning’ wording.
Alert icon with a filter graphic and ‘24+’ reminds you to leave your filter to dry for 24hrs after washing
Filter not sealed
Your filter isn’t properly fitted. Twist your filter counter-clockwise and
pull it away from your machine. Reattach to your machine, twisting it
clockwise until it locks into place.
Alert icon with ‘Filter not sealed’ wording.
Change alert settings
You can turn the alert motor pulse off. Your motor will no longer pulse but
run time alert information will continue to be displayed on the LCD screen
when your machine needs your attention.
Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine.
Make sure you have entered the settings menu. Tap the Selection button to move through the options within the settings menu. Press and hold the button to select the ‘Alerts’ option.
Tap the button until your selection is highlighted. Hold it down until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdown.
The Alerts screen allows you to choose On or Off.
The Alert settings menu reads On, Off, Exit.
Caring for your floors
Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage.
Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
The brush bar on your machine can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.
Charging your machine
You can use your machine immediately, or charge it partially, without the need to fully charge before first use.
Connect to the charger, either directly or in the dock.
The blue LEDs on both sides of the battery will flash during charging.
When the battery is fully charged, both LEDs will light for five seconds.
Your battery is fully charged when the display shows 100%.
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.
The charger connected from the power supply using the wall dock
The charger connected from the power supply directly into the front
of the battery.
Changing your click-in battery
If you have additional click-in batteries, we recommend that you alternate the batteries to maintain even performance
Removing your battery
Push the Battery release button at the front of the battery unit, and slide
the battery off your machine.
Charge the battery
Refitting your battery
Align your battery with the handle and slide it in. Push firmly until it
clicks into place.
Arrows showing the location of the Battery release button at the
front of the battery unit, and the battery coming off the handle when
the button is pressed. The battery is then shown being replaced on
the base of the handle, clicking into place.
Emptying your bin
Empty as soon as the dirt reaches the MAX level – don’t overfill. Using your machine when the dirt is above the MAX line may affect the performance and require more frequent filter washing.
Overfilling your bin could result in inaccurate readings on the particle graph.
Make sure your machine power is turned off before removing your wand or releasing the bin.
Remove your wand
Press the grey wand release button, on the top of the wand, and pull the wand
away from the bin.
Release the dirt
Hold the machine over the bin, pointing downwards.
Firmly push the red bin release button. The bin will slide down, cleaning the shroud as it goes, and the bin base will open.
The bin base won’t open if the red bin release button isn’t pushed down all the way.
Illustration of the bin being emptied into a bag.
Minimize dust contact
Cover your bin tightly in a dustproof bag while you empty. Remove your bin
carefully, seal the bag tightly and dispose.
Close the bin
Push the bin base upwards until your bin and bin base click into place
The bin lid closing with an audible click and the bin being pushed upwards
with another click once it is fully in place.
Cleaning your bin
Remove your bin
If you need to clean your bin, empty it as shown in the ‘Emptying your bin’
section.
Press the red button located on the bin runner to release the bin and slide
your bin off the runner.
Clean your bin using a damp, lint-free cloth.
Make sure that your bin and seals are completely dry before refitting.
Your bin isn’t dishwasher safe and the use of detergents, polishes or air fresheners to clean your bin isn’t recommended, as it may damage your machine.
The bin being removed and the location of the bin release lever on
the underside of the bin runner.
Refit your bin
Insert the spine on to the bin runner.
Close your bin by pushing the bin base upwards until the bin and bin base
click into place.
The bin being pushed back into position on the bin runner.
The bin base being closed as the bin is slid back onto its
runner and into position.
Clearing blockages
Disconnect your machine from the charger before looking for blockages. Make sure your machine power is turned off and be aware of sharp objects.
Leave your machine to cool down before looking for blockages.
Don’t use your machine when looking for blockages as this could cause injury.
With the bin removed, check for blockages, paying particular attention to
the air inlet, located on the right–hand side of the machine just below the
point where the bin joins the main body of the machine.
If your machine detects a blockage, the motor will pulse and you won’t be able to use your machine until the blockage has been cleared.
If you try to use your machine when the motor is pulsing, it will automatically cut out.
Check the main body
Remove the bin and check for blockages in the main body of your machine.
Make sure any blockages are completely cleared and all parts are fitted before using your machine.
Check the wand and cleaner head”
Check the wand for blockages.
Check your cleaner head for blockages, following the instructions to remove the brush bar, where necessary
Re–assemble your machine
Refit all parts securely before using your machine
Clearing blockages isn’t covered by your guaran
**With the wand removed from the machine, check for blockages at both ends of the wand.
Turn the cleaner head over to check for obstructions on the brush bar and air inlet.**
Clearing obstructions from your Digital Motorcar™ XL cleaner head
Your Digital Motor bar ™ X L cleaner he ad doesn’t have washable brush bar. To maintain optimum p err for mince, check your brush bar regularly and clear any obstructions.
M ensure your machine is disconnected d f rom the charger and take care not to touch the trigger.
Remove your brush bar
Don’t put any par t of your machine in a dishwasher or use detergent s,
polishes or air f fresheners.
Pres s the cleaner he ad release but ton on the end of the wand.
Place the cleaner he ad upside down.
Life t the catch on the cleaner he ad to release the brush bar.
Slide your brush bar out of the cleaner head.
Look for obstructions
Clear any debris f rom your brush bar.
Check inside the cleaner he ad and remove any debris or blockages.
Your Digital Motor bar ™ X L cleaner he ad and brush bar aren’t washable. Wipe over with a damp lint-f re e cloth.
Replace your brush bar
Push the brush bar back into the cleaner he ad.
Push down the brush bar release catch until it lock s in position.
**The brush bar release is locate d on the back of the cleaner he ad on the left hand side. The brush bar pulls out of the opposite end of the cleaner he ad.
**
Using your Digital Motor bar™ XL cleaner head
Your Digital Motor bar ™ X L cleaner he ad has a slider control to adjust the suction of the cleaner he ad.
To select the suction re quire d, move the control on the top of the cleaner he ad.
Maximum suction for ground in dust and debris
For vacuuming durable floor coverings, hard floors and heavy ily soiled car p
et s and rugs.
Suction for dust and debris
For vacuuming lightly-soiled car p et s, rugs and hard flooring.
For vacuuming large debris such as peanuts or rice.
Suction for deep pile carpets and delicate flooring
For vacuuming de ep pile car p et s or r bugs and flooring where you
experience greater resistance.
For vacuuming lightly soil d floors, and delicate flooring such Asvini l, parquet and lion.
The re d suctions control slider at the front of the Digital Motor bar X L cleaner he ad. The slider can b e pushed left **and right to adjust suction.
**
Clearing blockages from your Hair screw tool
Your Hair screw tool doesn’t have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions.
Make sure your machine is disconnected from the charger and your machine power is turned off.
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Remove the cover and brush bar
Remove the Hair screw tool from the wand or machine.
Push the base plate open. Press the red lever down to release the cleaner head cover.
Pull the cleaner head cover off the main body of the tool.
The location of the lever to release the brush bar is located at the back
of the Hair screw tool.
Re–assemble the Hair screw tool
Put your brush bar back into position and press firmly until it clicks back
into position.
Check the red locking lever is in the unlocked position. Align the cleaner head cover with the guide on the main body. Push it down until it clicks into position.
Push the red locking lever up until it clicks into position and push the base plate back into place.
Slide the housing back on to the brush bar and push the lever on the back
of the Hair screw tool upwards to lock
Washing your filter
Wash your filter at least once a month to maintain optimum suction power.
Important: your filter must be completely dry before putting it back into your machine. Your machine could be damaged if used with a damp filter.
For more information and support videos for your machine visit: www.dyson.com/support
Twist off
Twist your filter counter-clockwise and pull it away from your machine
The filter is located at the rear of your machine
Tap
Before washing your filter, tap it gently over a bin to remove any loose dust
and debris.
**Holding the filter by the hard, plastic end, tap the other end over the bin.
**
Wash
Wash the pleated paper element of your filter first, under warm, running
tap water, with the foam element facing downwards.
Next, wash the foam element of your filter with the foam element still pointing downwards.
Holding your filter on its side, run warm water over the outside of the foam element, gently rubbing your filter to remove the dirt.
Repeat washing until the water runs clear.
**The ‘Wash your filter’ icon is a blue tap, running water over a filter below.
A tap running water over a filter, signifying rinsing foam from the filter**
Shake and dry
Empty the filter and shake it firmly to remove excess water.
Keep shaking until there’s no water coming from the filter.
Place the filter on its end and leave to dry for at least 24 hours in a well- ventilated, warm place.
After cleaning your filter, thoroughly wash your hands using anti-bacterial soap.
Check that the filter unit is completely dry.
To refit, position the filter unit in place on the main body and twist clockwise until it clicks into place.
Don’t dry your filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
Important: Your filter must be completely dry before you put it back into the
machine. Your machine could be damaged if used with a damp filter.
A hand holding the filter with the narrow end pointing downwards with
droplets of water being shaken from the filter and again, with the end
pointing downwards shaking water out.
Alert graphic with 24+ reminds you to leave your filter to dry for 24hrs after **washing.
**
The filter is left to dry with the pleated filter end facing downwards.
Washing your Fluf f y Optic™ brush bar
Your Fluffy Optic™ cleaner head has a washable brush bar. To maintain optimum performance, check and wash your brush bar regularly.
Make sure your machine is disconnected from the charger and your machine power is turned off.
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Remove your brush bar
Press the cleaner head release button on the end of the wand. Place the
cleaner head upside down.
Push the end cap up fully and pull the brush bar out of the cleaner head.
Remove the end cap from the brush bar. Don’t wash the end cap.
Slide your brush bar out of the cleaner head.
The end cap is locate d at the side of the cleaner he ad. Push this upwards
to unlock the brush bar. Don’ t wash the end cap.
Wash and dry your brush bar
Hold your brush bar under running water and gently rub to remove any lint or
dirt.
Stand your brush bar upright as shown. Leave to dry completely for at least 24 hours.
The brush bar has an open end and a close d end. Stand upright, with the
close d end facing upwards, to dry.
Refit your brush bar
Before refitting, check that your brush bar is completely dry.
Reattach the end cap to your brush bar.
Slide your brush bar into the cleaner head. Push the end cap back down to the closed position.
The end cap should b e attached to the cleaner he ad at an angle les s than
90 °, any angle than this will not allow the end cap to close.
Cleaning your tools
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end.
Make sure your tools are completely dry before using.
-
Combination tool
-
Scratch-free dusting brush
-
Extension hose
-
Soft dusting brush
-
Stubborn dirt brush
-
Low-reach adaptor
-
Light pipe crevice tool
-
Up-top adaptor
-
Fabric and mattress tool
Looking after your machine
To always get the best performance from your machine, it’s important to clean it regularly and check for blockages.
Look after your machine
If your machine is dusty, wipe with a damp lint-free cloth.
Check for blockages in the cleaner head, tools and main body of your machine.
Wash your filter regularly and leave to dry completely.
Don’t use detergents or polishes to clean your machine.
Look after your battery
To get the best performance and life from your battery, use Eco or Auto/Med
mode.
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.
Your serial numbers
You can find your serial numbers on your machine, battery, charger and in your
screen settings.
For more information and support for your machine go online:
www.dyson.com/support
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>