advidia M-84-FW-L Network Cameras User Manual

M-84-FW-L Network Cameras

Product Information

The 8MP Network Cameras User Manual provides instructions and
information on the M-84-FW-L model. The manual includes important
disclaimers, cautionary statements, and guidelines for proper
usage. It also covers environmental protection requirements and
symbols used throughout the manual.

Product Usage Instructions

Network Connection

Before accessing the network camera from a PC, follow these
steps:

1. Connect the network camera to the PC directly using a network
   cable.

2. Alternatively, you can connect the network camera to a switch
   or router using a network cable.

By establishing a network connection, you will be able to access
and control the network camera from your PC.

8MP Network Cameras User Manual

M-84-FW-L

Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate to contact the dealer.
Disclaimer
CAUTION!
The default password is intended for your first login. For security, please set a strong password after your first login. A strong password shall include at least nine characters comprising digits, letters, and special characters.
To the maximum extent permitted by applicable law, the product described, with its hardware, software, firmware and documents, is provided on an “as is” basis.
Best effort has been made to verify the integrity and correctness of the contents in this manual, but no statement, information, or recommendation in this manual shall constitute formal guarantee of any kind, expressed or implied. We shall not be held responsible for any technical or typographical errors in this manual. The contents of this manual are subject to change without prior notice. Update will be added to the new version of this manual.
Use of this manual and the subsequent result shall be entirely on the user’s own responsibility. In no event shall we be reliable to you for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation in connection with the use of this product.
Video and audio surveillance can be regulated by laws that vary from country to country. Check the law in your local region before using this product for surveillance purposes. We shall not be held responsible for any consequences resulting from illegal operations of the device.
The illustrations in this manual are for reference only and may vary depending on the version or model. The screenshots in this manual may have been customized to meet specific requirements and user preferences. As a result, some of the examples and functions featured may differ from those displayed on your monitor.
This manual is a guide for multiple product models and so it is not intended for any specific product. Due to uncertainties such as physical environment, discrepancy may exist between the actual values
and reference values provided in this manual. The ultimate right to interpretation resides in our company.
Environmental Protection
This product has been designed to comply with the requirements on environmental protection. For the proper storage, use and disposal of this product, national laws and regulations must be observed.
Symbols
The symbols in the following table may be found in this manual. Carefully follow the instructions indicated by the symbols to avoid hazardous situations and use the product properly.

Symbol WARNING! CAUTION! NOTE!

Description
Contains important safety instructions and indicates situations that could cause bodily injury.
Means reader be careful and improper operations may cause damage or malfunction to product.
Means useful or supplemental information about the use of product.

Contents
Disclaimer··················································································································································· 2 Environmental Protection··························································································································2
Symbols ·············································································································································· 2
1 Network Connection·························································································································1
2 Login··················································································································································1 Preparation ················································································································································ 1 Logging In to the Web Interface ················································································································ 3 Introduction to the Web Interface············································································································· 4 Initial Configuration ··································································································································· 4
3 Configuring Parameters ····················································································································5 Local Parameters········································································································································5 Network Configuration ······························································································································ 7 Ethernet·············································································································································· 7 DNS ····················································································································································· 9 Port ····················································································································································· 9 FTP ···················································································································································· 10 E-mail ················································································································································ 11 DDNS················································································································································· 12 SNMP ················································································································································ 12 802.1x ··············································································································································· 13 QoS ···················································································································································14 WebSocket ······································································································································· 14 Video & Audio ·········································································································································· 15 Video················································································································································· 15 Snapshot ··········································································································································· 16 Audio ················································································································································ 17 ROI ···················································································································································· 18 Media Stream ··································································································································· 19 Image························································································································································ 21 Image ················································································································································ 21 OSD ··················································································································································· 29 Privacy Mask·····································································································································31 Intelligent ················································································································································· 32 Smart ················································································································································ 32 Set the alarm-triggered actions and arming schedule as required. ························································33 For the detailed steps, see the descriptions of alarm-triggered actions in Events.·························33 Events ······················································································································································· 34 Common Alarm ································································································································ 34 One-Key Shielding Linkage ···············································································································40 Storage ····················································································································································· 41 Memory Card····································································································································41 Network Disk ····································································································································43 FTP ···················································································································································· 44 Security ···················································································································································· 46
i

User ·················································································································································· 46 Network Security ······························································································································ 49 Watermark ······································································································································· 51 WebSockets ······································································································································ 51 Registration Information ··················································································································51 System ······················································································································································ 52 Time ·················································································································································· 52 Viewing Device Status ······················································································································53 Photo Storage Status························································································································53 Upgrading the Device ·······················································································································54 Restarting the System ······················································································································ 54 Importing and Exporting System Configuration File ········································································55 Collecting Diagnosis Information ·····································································································55 Log ····················································································································································56 4 Live View ·········································································································································56 Live View Toolbar·····································································································································57 Viewing Certain Area of Images···············································································································58 Using Digital Zoom ···························································································································58 5 Video Playback and Download with Edge Storage ·········································································58 Video Playback ········································································································································· 59 Download ················································································································································· 59 Appendix A Glossary ··························································································································60 Appendix B FAQ ·································································································································61
ii

1 Network Connection

Before accessing a network camera (also known as IP Camera or IPC) from a PC, you need to connect the network camera to the PC directly with a network cable or via a switch or router.
Network cable

IPC

PC

Use a Shielded Twisted Pair (STP) cable to connect the network interfaces of the network camera and the PC.

Network cable

Network cable

IPC

Switch or Router

PC

Use Shielded Twisted Pair (STP) cables to connect the network interfaces of the camera and the switch or router.

2 Login
Preparation
After you have completed the installation in accordance with the quick guide, connect the camera to power to start it. After the camera is started, you can access the camera from a PC client installed with a web browser or the client software Guard Station. Internet Explorer(IE) is a recommended web browser. For more information about advidia Guard, refer to the advidia Guard User Manual. The following takes IE on a Microsoft Windows7 operating system as an example. Check before login The camera is operating correctly. The network connection between the PC and the camera is normal. The PC is installed with Internet Explorer 10.0 or higher. (Optional) The resolution is set to 3840 X 2160.

1

Add the IP address as a trusted site 1
2 1.13
2

NOTE!
The IP address 192.168.1.13 in this example is the default IP address. Please replace it with the actual address of your camera if it has been changed. (Optional) Modify user access control settings Before you access the camera, follow the steps to set User Account Control Settings to Never notify.
2
3
4 1
Logging In to the Web Interface
The default static IP address of the camera is 192.168.1.13, and the default subnet mask is 255.255.255.0. DHCP is turned on by default. If a DHCP server is used in the network, the IP address of your camera may be assigned dynamically, and you need to use the correct IP address to log in. Use the Guard Station client to view the dynamic IP address of your camera. The following takes IE as an example to describe the login procedure. 1. Browse to the login page by entering the correct IP address of your camera in the address bar.
2. If you log in for the first time, follow system prompts and install the ActiveX. You need to close your browser to complete the installation.
NOTE!
To manually load the ActiveX, typehttp://IP address/ActiveX/Setup.exe in the address bar and press Enter. The default password is intended for your first login. For security, please set a strong password after your first
login. A strong password shall include at least nine characters comprising digits, letters, and special characters. The camera protects itself from illegal access by limiting the number of failed login attempts. If login fails six
times consecutively, the camera locks automatically for ten minutes.
3

3. Enter the username and password, and then click Login. For the first login, use the default username “admin” and password “123456”.
If you log in with Save Password selected, you do not need to enter the password each time when you log in. To ensure security, you are not advised to select Save Password.
To clear the Username and Password text boxes and the Save Password checkbox, click Reset.
Introduction to the Web Interface
By default the live view window is displayed when you are logged in to the Web interface. The following shows an example.

No. 1 2 3

Menu Live view window Live view toolbar

Description

Initial Configuration

After you log in to the device, please perform the following initial configuration.

Item

Description

1. Ethernet.

Reconfigure the device IP and network parameters based on the actual networking.

Log out and log in again to the Web using the new IP address.

–

3. Set the system time.

Set the system time based on the actual situation.

(Optional) server.

Set

the

management

Set the management server based on the actual networking.

5. (Optional) Set the server for storing Set the server for storing photos based on the actual

4

Item photos. 6. Set OSD.
7. (Optional) Manage users.

networking.

Description

Set the information displayed on the screen as needed, for example, time.

Change the default password and add common users as needed.

You can watch the live video after finishing the initial configuration. Please configure other parameters as needed.
NOTE!
The displayed live view interface, parameters displayed, and value ranges may vary with models. Please see the actual Web interface for details.
The parameters that are grayed out cannot be modified. For the actual settings, see the Web interface. It is recommended that you change the password when you are logged in the first time. For details about how
to change a password, see Security.

3 Configuring Parameters
Local Parameters
Set local parameters for your PC.
NOTE!
The local parameters displayed may vary with device model. Please see the actual Web interface for details.
1. Click Setup > Common > Local Parameters.

5

2. Modify the settings as required. The following table describes some major parameters.

Parameter

Description

Video

Display Mode

Set the display mode according to the network status, including Min. Delay, Balanced, Fluent and Custom (from low delay to high delay). You may also customize the display mode as needed.

Protocol

Set the protocol used to transmit media streams to be decoded by the PC.

Audio

Encoding Format Select the audio encoding format, including G.711U and G.711A.

Recording and Snapshot

Recording

Subsection By Time: Duration of recorded video for each recording file on the computer. For example, 2 minutes.
Subsection By Size: Size of each recording file stored on the computer. For example, 5M.

When Full

Overwrite Recording: When the allocated storage space on the

Storage

computer is used up, the camera deletes the existing recording files to make room for the new recording file.

Stop Recording: When the allocated storage space on the computer is used up, recording stops automatically.

Files Folder

The path for saving snapshots and recordings. The maximum path length is 260 bytes. If the limit is exceeded, recording or snapshot during live view will fail, and messages will appear on the screen.

3. Click Save.

6

Network Configuration
Ethernet
Modify communication settings such as the IP address for the camera so that the camera can communicate with other devices.
NOTE!
After you have changed the IP address, you need to use the new IP address to log in. The configurations of DNS (Domain Name System) server are applicable when the device is accessed by
domain name. Static Address
1. Click Setup > Network > Network.
2. Select Static from the Obtain IP Address drop-down list. 3. Enter the IP address, subnet mask, and default gateway address. Make sure that the IP address of the
camera is unique in the network. 4. Click Save. PPPoE
NOTE!
This function is not supported by some models. Please see the actual model for details. If the camera is connected to the network through Point to Point over Ethernet (PPPoE), you need to select PPPoE as the IP obtainment mode. 1. Click Setup > Network > Network.
7

2. Select PPPoE from the Obtain IP Address drop-down list. 3. Enter the username and password provided by your internet Service Provider (ISP). 4. Click Save. DHCP The Dynamic Host Configuration Protocol (DHCP) is enabled by default when the camera is delivered. If a DHCP server is deployed in the network, the camera can automatically obtain an IP address from the DHCP server. To manually configure DHCP, follow the steps below: 1. Click Setup > Network > Network.
2. Select DHCP from the Obtain IP Address drop-down list. 3. Click Save. IPv6

1. Click Setup > Network > Network.
   8

2. By default the IPv6 mode is set to Manual. 3. Enter the IPv6 address, set the prefix length and default gateway. The IP address must be unique on the
network. 4. Click Save.
DNS
1. Click Setup > Network > DNS.
2. Set DNS server addresses. 3. Click Save.
Port
Port
NOTE!
This function is not supported by some models. Please see the actual model for details. 1. Click Setup > Network > Port.
2. Configure relevant port numbers. 3. Click Save. Port Mapping 1. Click Setup > Network > Port. Go to Port Mapping tab.
9

2. Enable Port Mapping and select mapping type. If Manual is selected, then external ports must be configured (external IP is obtained automatically by the camera). If the configured port is occupied, then the Status will show Inactive.
3. Click Save.
FTP
All snapshots (except face detection) are saved through the general FTP service. After the configuration of FTP, you will be able to upload snapshots from network cameras to the specified FTP server. General 1. Click Setup > Storage > FTP. Go to General tab.
2. Set the IP address and port for the FTP server, username and password used to upload images to the FTP server, select Upload Images, Overwrite Storage and set Overwrite At (threshold for overwriting images). Some camera models support FTP test. You may test FTP after completing FTP settings correctly.
3. Set the path for saving snapshots on the FTP server and the file name format. For example, set path as Preset No.\IP Address\Date\Hour(s), and set file name as Preset No.-PTZ Zoom-PTZ Latitude-PTZ Longitude.jpg.
4. Click Save. Video
This function is used to store video taken for smart functions such as face recognition. 1. Click Setup > Storage > FTP. Go to Video tab.
10

2. Set the IP address and port of the FTP server, username and password used to upload video to the FTP server.
3. Set the path for saving video on the FTP server and the file name format. 4. Click Save.
E-mail
After the configuration of E-mail, when alarms are triggered, you will be able to send messages to the specified E-mail address. 1. Click Setup > Network > E-mail.
11

2. Configure relevant parameters of the sender and the recipient. Some camera models support Email test. You may test email after setting the recipient address. The following table describes some major parameters.

Parameter

Description

TLS/SSL

When enabled, the e-mail will be encrypted using TLS (Transport Layer Security) or Secure Socket Layer (SSL) to protect privacy.
First it tries to send through an SSL connection. If the SMTP server supports SSL, the e-mail will be sent through the SSL connection; otherwise, it tries to send using STARTTLS.

Attach Image

When enabled, the e-mail will contain 3 instant snapshots as attachment according to the Capture Interval.

Username/Password

Username and password of the registration email address. The password allows the following special characters / : * ? ‘ ” <> | % &

3. Click Save.
DDNS
NOTE!
This function is not supported by some models. Please see the actual model for details.
1. Click Setup > Network > DDNS.

2. Enable DDNS Service. 3. Select a DDNS type: DynDNS, NO-IP, or MYDDNS. 4. Complete other settings including server address, domain name, username and password. 5. Click Save.
SNMP
SNMPv3 is recommended when a camera needs to transfer configuration with the central server. Both the camera and the central server should support SNMPv3.
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NOTE! Two options are available: SNMPv3 (default) and SNMPv2. If you choose SNMPv2, an onscreen message will remind you of potential risks and ask if you want to continue.
1. Click Setup > Network > SNMP
2. Select SNMPv3 and complete settings. 3. Click Save. On the SNMPv2 setting page, Read-Only Community Name is used for two-way authentication between a camera and the central server. The default name is public, and you may change it as needed. If you change the Read-Only Community Name, you should change it into the same one on the central server, or the two-way authentication will not be completed.
802.1x
802.1x provides authentication to devices (e.g., cameras) trying to connect to a network. Only the authenticated devices can connect the network. This enhances security. 1. Click Setup > Network > 802.1x.
2. Select On and then complete other settings. 3. Click Save.
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QoS
QoS(Quality of Service) is the ability to provide better service for specified network communication. As a network security mechanism, QoS is used to address problems like network delay and blocking. When the network is overloaded or congested, QoS ensures that critical services are not delayed or discarded and that the network runs efficiently. 1. Click Setup > Network > QoS.
2. Set a priority level (0~63) for each service. At present, QoS allows you to assign different priority to audio and video, alarm report, configuration management and FTP transmission. The greater the value, the higher the priority. For example, if the value of audio and video is set to 60, alarm report and configuration management is set to 0, and FTP is set to 4, when network congestion occurs, the priority is to ensure the smooth running of audio and video.
3. Click Save.
NOTE!
To use QoS, make sure that the switch support QoS mode.
WebSocket
WebSocket allows you to manage your camera on a third-party platform, such as device version and capability information acquisition, PTZ control, alarm reporting, etc.
Go to Setup > Network > WebSocket.
Set the parameters.
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Item

Description

WebSocket Select to enable or disable WebSocket.

Destination IP Enter the IP address of the third-party platform.

Destination Port

Enter the listener port of the third-party platform.

Device ID

The default device ID is the device’s serial number. You can set a device ID as needed.

Authentication Key

Enter the authentication key used to connect the camera to a third-party platform. Make sure the authentication key configured on the camera and the third-party platform is the same.

Confirm Authentication Confirm the authentication key you entered by entering it again. Key

Online Status Check whether the device is successfully connected to the third- party platform.

Click Save.

Video & Audio

Video

You can set video parameters that your camera supports and view the current status of BNC output. If available, you may also enable sub-stream and third stream as required.
NOTE!
This function may vary with models. Only some camera models support the third stream. To determine if your camera supports this function, see the Web interface.
After enabling the sub or third stream, modify the parameters as required. The parameters for the sub and third stream have the same meanings as that for the main stream.

1. Click Setup > Video & Audio > Video.

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2. Modify the settings as required. The following table describes some major parameters.

Parameter

Description

Video Compression
Frame Rate Bitrate Type Image Quality

Three options: H.265, H.264 and MJPEG. Note: Image Quality cannot be set when Video Compression is set to H.265 or H.264. When
set to MJPEG, only five frame rates are available: 1,2, 3,4 and 5; and Bit Rate, I Frame Interval, Smoothing and Smart Encoding cannot be set. The bit rate changes to the default when you change the setting between H.264 and H.265. The default bit rate for H.265 is half of that for H.264.
Frame rate for encoding images. Unit: FPS (frame per second).
Note: To ensure image quality, note that the frame rate should not be greater than the reciprocal of shutter speed.
CBR: Constant Bit Rate, which means that the camera transmits data at a constant data rate.
VBR: Variable Bit Rate, which means that the camera adjusts the bit rate dynamically according to image quality.
When Encoding Mode is VBR, you can move the slider to adjust quality level for images. Moving the slider toward Bit Rate decreases the bit rate and may affect image quality. Moving the slider toward Quality increases the bit rate and improves image quality.

I Frame Interval

Interval at which an I frame is encoded. Normally, a shorter I frame interval offers better image quality but consumes more bandwidth.

SVC

SVC (Scalable Video Coding) can reduce storage without compromising playback quality.

Smart Encoding Smoothing

Basic Mode: The actual bit rate is around 3/4 of the set bit rate. Advanced Mode: The actual bit rate is around 1/2 of the set bit rate. Note: When MJPEG is enabled, Smart Encoding is not supported. Smart Encoding is only
supported on H.264/H.265. When Smart Encoding is enabled, the capture mode does not support frame rates
higher than 30.
Set the extent of smoothing. Choosing Clear means disabling Smoothing. Moving the slider toward Smooth increases the level of smoothing but will affect image quality.
Note: In a poor network environment, you can enable smoothing to get more fluent video.

3. Click Save.
Snapshot
1. Click Setup > Video & Audio > Snapshot.

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2. Select On, and then set resolution, max. size and schedule as needed. Some parameters are described in the table below.

Parameter

Description

Snapshot Interval Number to Snapshot

Interval between two snapshots. For example, with Snapshot Interval set to 1 and Number of Snapshot set to 2, the camera will take 2 snapshots (take one first and then take another after 1 second).
Currently 1, 2, and 3 snapshots are allowed.

Snapshot Mode

Schedule: You need to set a snapshot time, e.g., 19:12:00, which means the camera takes a snapshot at 19:12:00.
Repeat: Allows you to set an interval (unit: sec). For example, according to the settings shown in the figure above, 60 seconds must elapse before the camera takes another two snapshots.

3. Click Save.
Audio
Audio configuration means setting audio encoding parameters for your camera.
NOTE!
This function is not supported by some models. Please see the actual model for details.
1. Click Setup > Video & Audio > Audio.

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2. Modify the settings as required. The following table describes some major parameters.

Parameter

Description

Audio Input

Turn on or off Audio Input. Note: It is recommended to select Off if you do not need audio. This can improve device performance to some extent.

Audio Input

Access Mode

Currently only supports the Line/Mic mode. Note: This function is not available to devices with two audio output channels.

Audio

Two options: G.711U and G.711A.

Compression G.711U and G.711A support 8K sampling rate only.

Noise Suppression

Used to reduce noise in images. To enable noise suppression, select On.

Channel

Audio output channel. Select the Enable check box to enable audio output Note: Only some camera models support two channels.

3. Click Save.
ROI
When Region of Interest (ROI) is enabled, the system ensures image quality for ROI first if the bit rate is insufficient.
NOTE!
This function is not supported by some models. Please see the actual model for details.
1. Click Setup > Video & Audio > ROI.

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2. Click , and then drag the mouse to cover the intended part of the images. To delete, select the area and then click .
Media Stream
Media Stream You can display the established media streams from a camera. You may also set the camera so it transmits code streams by the UDP or TCP protocol to a specified IP address and port number. The settings can be saved and take effect after the camera is restarted.
NOTE!
This function is not supported by some models. Please see the actual model for details. Choosing a transport protocol based on your actual needs and network performance. Generally speaking,
TCP enables better image quality than UDP but also causes higher latency. 1. Click Setup > Video & Audio > Media Stream.
2. Click , select a stream type, and then set the IP address and port number of the unicast or multicast group for the decoding device that receives audio and video streams from the camera. If you want the device to establish the media stream that has been configured before automatically after the restart, select Yes for Persistent.
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3. To delete a stream, click . 4. Click Submit to complete the operations. RTSP Multicast Address After an RTSP multicast address is configured, the third-party player can request the RTSP multicast media stream from the camera through the RTP protocol. 1. Click Setup > Video & Audio > Media Stream > RTSP Multicast Address.
For some camera models, the page is displayed as follows.
2. Set the multicast address (224.0.0.0to239.255.255.255) and port number (0 to65535).
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3. Click Save.
Image
Image
NOTE!
The image parameters displayed and value ranges allowed may vary with camera model. For the actual parameters and value ranges of your camera, see the Web interface. You may move the sliders to adjust settings or enter values in the text boxes directly.
Clicking Default will restore all the default image settings.
Setting the Scene Set image parameters to achieve the desired image effects based on live video in different scenes. Click Setup > Image > Image. The scene management page for some models is displayed as follows, you can select the desired scene in the drop-down list.
The scene management page of some models is displayed as follows, you can take the following steps to configure the scene.

1. Click Scenes. 2. Select a scene, and then set scene switching parameters. The following table describes some major
parameters.

Column

Description

Current Scene Name

Indicates the scene that is being used.
Note: Select an option button to switch to the scene and display the corresponding image
parameters for the scene. The camera switches the current scene automatically when Enable Auto Switching is
selected.
Name of the current scene. The device provides several preset scene modes. When you select a scene, the corresponding image parameters are displayed. You can adjust image

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Column

Description
settings according to actual needs.
Common: Recommended for outdoor scenes. Indoor: Recommended for indoor scenes. Road Highlight Compensation (HLC): Suppress strong light such as headlights on roads
and spotlight in parks. Recommended for capturing vehicle license plates. WDR: Recommeded for scenes with high-contrast lighting, such as window, corridor,
front dooror other scenes that are bright outside but dim inside. Starlight: Recommeded for scenes with low lighting. Custom: Set a scene name as needed.

Indicates whether to add a scene to the auto-switching list.

Auto Switching

Note:
If Auto Switching is selected, the system switches to a scene automatically when the condition for switching to the scene is met. By default the auto- switching list includes the default scene.

Setup

Click to set conditions for auto-switching, including schedule, illumination, and current elevation (angle between the PTZ and the horizontal direction). It means that auto-switching is triggered only when illumination and the current elevation during the set time period meet the set conditions. A condition is invalid if both the start and end values are set to 0.

3. Select a scene and then click to set it as the default scene. 4. If auto- switching is enabled, the camera can switch to the scene automatically when the condition for
switching to a non-default scene is met. Otherwise, the camera remains in the default scene. When auto-switching is not enabled, the camera remains in the current scene.
NOTE!
If Auto Switching is enabled (scene settings will be unavailable), the device will switch between the set scenes. If not, the device will stay at the current scene. The device will stay at default scenes unless the non-default scenes are triggered.
If multiple non-default scenes are triggered, then the device will switch to the scene with the minimum number (starts from 1 to 5).
Image Enhancement
NOTE!
This function may vary with models. Please see actual Web interface for details.
1. Click Setup > Image > Image and then click Image Enhancement.

2. Use the sliders to change the settings. You may also enter values directly. The following table describes some major parameters.
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Item

Description

Set the degree of brightness of images.

Brightness

Low brightness

High brightness

The amount of a hue contained in a color.

Saturation

Low saturation

High saturation

Set the degree of difference between the blackest pixel and the whitest pixel.

Contrast

Low contrast

High contrast

Contrast of boundaries of objects in an image.

Sharpness

Low sharpness

High sharpness

2D Noise Reduction

Reduce the noise of images. The function may cause image blurring.

3D Noise Reduce the noise of images. The function may cause motion blur (or ghosting in some

Reduction

applications).

Image Rotation

Rotation of the image.

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Item

Description

Normal

Flip Vertical

Flip Horizontal

180°

90°Clockwise

90°Anti-clockwise

3. To restore default settings in this area, click Default. Exposure
NOTE!
This function may vary with models. Please see actual Web interface for details. The default settings are scene-adaptive. Use default settings unless modification is necessary.
1. Click Setup > Image > Image and then click Exposure.

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For some camera models, the page is displayed as follows.

2. Set the parameters as required. The following table describes some major parameters.

Parameter

Description

Exposure Mode
Shutter (s)

Select the correct exposure mode to achieve the desired exposure effect.
Automatic: The camera automatically adjusts exposure according to the environment. Custom: The user sets exposure as needed. Indoor 50Hz: Reduce stripes by limiting shutter frequency. Indoor 60Hz: Reduce stripes by limiting shutter frequency. Manual: Fine tune image quality by setting shutter, gain and iris manually. Low Motion Blur: Control the minimum shutter to reduce motion blur in faces captured
in motion.
Shutter is used to control the light that comes into the lens. A fast shutter speed is ideal for scenes in quick motion. A slow shutter speed is ideal for scenes that change slowly.
Note: You can set a shutter speed when Exposure Mode is set to Manual or Shutter Priority. If Slow Shutter is set to Off, the reciprocal of the shutter speed must be greater than the
frame rate.

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Parameter

Description

Gain (dB)

Control image signals so that the camera outputs standard video signals according to the light condition.
Note: You can set this parameter only when Exposure Mode is set to Manual or Gain Priority.

Slow Shutter

Improves image brightness in low light conditions.
Note: You can set this parameter only when Exposure Mode is not set to Shutter Priority and when Image Stabilizer is disabled.

Slowest Shutter

Set the slowest shutter speed that the camera can use during exposure. Note: You can set this parameter only when Slow Shutter is set to On.

Compensation

Adjust the compensation value as required to achieve the desired effects. Note: You can set this parameter only when Exposure Mode is not set to Manual.

Metering Control

Set the way the camera measures the intensity of light.
Center-Weighted Average Metering: Measure light mainly in the central part of images. Evaluative Metering: Measure light in the customized area of images. Spot Metering: Measure light in the customized area of images but can’t increase the
image brightness. Note: You can set this parameter only when Exposure Mode is not set to Manual.

Day/Night Mode

Automatic: The camera outputs the optimum images according to the light condition. In this mode, the camera can switch between night mode and day mode automatically.
Night: The camera provides high-quality black and white images using the existing light Day: The camera provides high-quality color images using the existing light.

Day/Night Sensitivity

Light threshold for switching between day mode and night mode. A higher sensitivity means that the camera is more sensitive to the change of light and becomes more easily to switch between day mode and night mode.
Note: You can set this parameter only when Day/Night Mode is set to Automatic.

Day/Night Switching(s)

Set the length of time before the camera switches between day mode and night mode after the conditions for switching are met.
Note: You can set this parameter only when Day/Night Mode is set to Automatic.

WDR WDR Level

Enable WDR to distinguish the bright and dark areas in the same image. Note: You can set this parameter only when Exposure Mode is neither Customize nor Manual and when Image Stabilizer is disabled.
After enabling the WDR function, you can improve the image by adjusting the WDR level. Note: Use level 7 or higher when there is a high contrast between the bright and dark areas of the scene. In the case of low contrast, it is recommended to disable WDR or use level 1-6.

Suppress WDR When enabled, the camera can automatically adjust slow shutter frequency according to

Stripes

the frequency of light to minimize stripes that may appear in images.

WDR

On When enabled, the camera can automatically switch sensitivity.

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Parameter Sensitivity

Description

WDR

Off When enabled, the camera can automatically adjust the frequency of shutter same to light

Sensitivity

frequency to eliminate the streak effect in the image.

3. To restore the default settings, click Default. Smart Illumination
NOTE!
This function may vary with models. Please see actual Web interface for details.
1. Click Setup > Image > Image and then click Smart Illumination.

2. Select the correct IR control mode and set the parameters. The following table describes some major parameters.

Parameter

Description

Illumination Mode
Control Mode

Infrared: The camera uses infrared light illumination. Note: When Control Mode is set to Manual, camera can set illumination level from 0~1000.
Global Mode: The camera adjusts IR illumination and exposure to achieve balanced image effects. Some areas might be overexposed if you select this option. This option is recommended if monitored range and image brightness are your first priority.
Overexposure Restrain: The camera adjusts IR illumination and exposure to avoid regional overexposure. Some areas might be dark if you select this option. This option is recommended if clarity of the central part of the image and overexposure control are your first priority.
Custom: This mode allows you to manually control the intensity of IR illumination.

Illumination Level

Set the intensity level of the IR light. The greater the value, the higher the intensity. 0 means that the IR light is turned off.
Note: You can set this parameter only when Control Mode is set to Manual.

3. To restore the default settings, click Default. White Balance
White balance is the process of offsetting unnatural color cast in images under different color temperatures so as to output images that best suit human eyes.

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NOTE!
This function may vary with models. Please see the actual Web interface for details.
1. Click Setup > Image > Image and then click White Balance.

2. Select a white balance mode as required. The following table describes some major parameters.

Parameter

Description

White Balance

Adjust the red or blue offset of the image:
Auto/Auto2: The camera adjusts the red and blue offset automatically according to the light condition (the color tends to be blue).If the images are still unnaturally red or blue in Auto mode, please try Auto2.
Fine Tune: Allow you to adjust the red and blue offset manually. Outdoor: Suitable for outdoor environment with a relatively greater color temperature
range. Locked: Lock the current color temperature without change. Sodium Lamp: The camera adjusts red and blue offset automatically according to the
light condition (the color tends to be red).

Red Offset

Adjust the red offset manually. Note: You can set this parameter only when White Balance is set to Fine Tune.

Blue Offset

Adjust the blue offset manually. Note: You can set this parameter only when White Balance is set to Fine Tune.

3. To restore the default settings, click Default. Advanced
Use the defog function to adjust the clarity of images captured in fog or haze conditions. 1. Click Setup > Image > Image and then click Advanced.

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NOTE!
You can set this parameter only when WDR is turned off. Only some camera models support optical defog. When Defog is set to On, defog intensity level 6-9 represent
optical defog, and images change from color to black/white when defog intensity is set from level 5 to 6; if Defog is set to Auto and defog intensity level is somewhere between 6-9, images do not automatically change to black/white in light fog conditions; the camera automatically switches to optical defog only in heavy fog conditions.
2. Enable the defog function and then select a level for the scene. Level 9 achieves the maximum defog effects, and level 1 achieves the minimum.

Defog Off

Defog On

3. To restore the default settings, click Default.
OSD
On Screen Display (OSD) is the text displayed on the screen with video images and may include time and other customized contents.
NOTE!
This function may vary with models. Please see the actual Web interface for details.
1. Click Setup > Image > OSD.

The OSD interface of some models is displayed as follows.
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2. Select the position and content of the OSD. Position: Click the desired box in the Live View area. After the cursor shape is changed, click and hold
the button to move the box to the desired position. To set the position precisely, use the X and Y coordinates under Overlay Area. Overlay OSD Content: The drop-down list provides Time, Preset and Serial Info. You may also select Custom and enter the content you want. After you have set the position and OSD content, the symbol appears in the Status column, which means that the OSD is set successfully. You may set multiple lines of contents for each area and use and to adjust the sequence of display. 3. After you have completed the settings, a message appears to indicate the successful settings. You may right-click in the preview window and then choose to view in full screen mode or at an aspect ratio. You may also double-click the preview window to enter or exit full screen mode. To cancel OSD for an area, clear the OSD content in the Overlay OSD Content column or select None in the Position column. The following shows an example time OSD.
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Privacy Mask
On certain occasions, you may need to set a mask area on the camera image to protect privacy, for example, the keyboard of an ATM machine. When PTZ changes its position or zooms, the Privacy Mask will be adjusted accordingly to protect the area all along.
NOTE!
This function may vary with models. Please see the actual Web interface for details. Some models support up to 24 privacy masks. The same picture shows up to only 8 privacy masks. 1. Click Setup > Image > Privacy Mask.
For some camera models, the page is displayed as follows:
2. Click to add a privacy mask, and click to delete a mask To mask a position: Click the box (with Mask displayed on it) to activate the mask. After the cursor shape
has changed, drag the box to the intended position. To mask an area: Use the mouse to draw a box on the area you want to mask. When privacy mask is configured, the intended area is blocked. The following shows an example.
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Intelligent
You can configure intelligent monitoring to count people and monitor moving objects. Intelligent monitoring includes people counting, intrusion detection, and auto tracking. The supported functions may vary with camera model.
Smart
Click Setup > Intelligent > Smart .
For some camera models, the page is displayed as follows.
Cross Line Detection Cross line detection detects objects that cross a virtual line in live video and triggers alarm when such an event is detected.
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NOTE!
Only some camera models support this function. The supported alarm triggering and arming schedule may vary with camera model. Please see the actual
Web interface for details. The camera takes the snapshot and sends the snapshot to the back end. 1. Click Setup > Intelligent > Smart. Choose Cross Line and then click .
2. Select Cross Line Detection. 3. In the Detection Rule area, click to add a new detection area. To delete a detection area, click . 4. On the small preview window, drag the line to the intended position and set the detection range. 5. Set the direction and sensitivity for the camera to decide whether to report a cross line detection alarm. 6. Set the priority of detection to judge the trigger sequence when detection rules are triggered at the
same time. 7. Set snapshot object type to judge whether to snap small pictures 8. Set object filter type and size, alarm-triggered actions and arming schedule as required.
Set the alarm-triggered actions and arming schedule as required. For the detailed steps, see the descriptions of alarm-triggered actions in Events
1. Common Alarm. 2. Click Save. Intrusion Detection Intrusion detection detects objects that enter a specified area in live video and triggers alarm when such an event is detected.
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NOTE!
Only some camera models support this function. The supported alarm triggering and arming schedule may vary with camera model. Please see the actual
Web interface for details. The camera takes the snapshot and sends the snapshot to the back end.
1. Click Setup > Intelligent > Smart. Choose Intrusion and then click .

2. Select Intrusion Detection.
3. In the Detection Rule area, click to add a new detection area. To delete a detection area, click .
4. Drag the borders of the box to set the intended position and range. 5. Set time threshold, sensitivity for the camera to decide whether to report an intrusion detection alarm. Time Threshold: The minimum length of time that the intruder stays in the detection area before an
alarm will be reported. Sensitivity: Sensitivity of detection. A greater value means higher detection sensitivity. Percentage: The percentage of the intruder object in the area is larger than the percentage before an
alarm will be reported. 6. Click Save.
Events
Common Alarm
You can schedule alarm reporting and set actions that can be triggered by other devices so that alarms and the triggered actions can be handled in time. Alarm reporting can be scheduled for motion detection alarm, alarm input, alarm output, tampering detection alarm, and audio detection alarm. The supported alarms may vary with device model. For the alarm types that your camera supports, see the Web interface.

The following table describes the major alarm-triggered actions and how to set a plan.

Item

Description

Alarm

Select the check box. This setting is the alarm output interface linked to motion detection alarm.

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Output 1

Note: When an alarm is reported, the camera triggers alarm output so as to trigger actions by a thirdparty device.

Go Preset

Select the check box and set the preset linked to motion detection alarm.
to Note: Make sure you have set presets. Otherwise, you cannot set this parameter. When an alarm is reported, the PTZ camera automatically goes to the preset to capture video in the correct scene.

With Upload to FTP selected, the camera will automatically upload snapshots to the specified FTP

Upload to server when an alarm is triggered.

FTP

Note:

Make sure you have completed FTP and Snapshot before using this function.

Recording

With Recording selected, the camera will automatically record video when an alarm is triggered. Note: Please set Post-Record(s) on the Storage page first. Post-Record(s) specifies how long recording continues after the end of an alarm.

With Alarm the Center selected, the camera will sends alarm information to the central server

Alarm the when an alarm is triggered.

Center

Note:

Please complete settings on the Server page first.

Upload Image(Origi nal)

With Upload Image(Original) selected, The camera uploads the snapshot original image to the server or platform .
Note: Make sure you have completed FTP and Snapshot before using this function.

Upload Image(Obje ct)

With Upload Image (Object) selected, The camera uploads the snapshot object image to the server or platform. Note: Make sure you have completed FTP and Snapshot before using this function.

Attribute Collection

With Error! Reference source not found. selected, The camera uploads the attribute information t o the server or platform.
Note: Only some camera models support this function. Please set Error! Reference source not found. on the Error! Reference source not found. page fi
rst.

Trigger Tracking

With Trigger Tracking selected, the camera starts auto tracking when an alarm is triggered.
Note: Only some camera models support this function. Please set auto tracking on the Smart Settings page first.

With Trigger E-mail selected, the camera will automatically send snapshots to the specified E-mail

Trigger E- address when an alarm is triggered.

mail

Note:

Make sure you have completed E-mail before using this function.

Enable Plan

Select the check box and set the start and end times during which motion detection alarm is effective. You can directly drag the mouse to draw a plan and click Edit to edit time periods in the table. The time periods cannot overlap. The camera reports alarms during the specified period(s) only.
You can select from Monday to Sunday and set four periods for each day.

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Drag the mouse to draw a plan

Edit time periods in the table

Note:
Plan drawing using a mouse is only supported by IE versions later than 8.0. After setting the plan for one day, you can apply the same settings to other days by clicking Copy and Paste.

Click Save.

Configuring Motion Detection Alarm Motion detection detects the object motion in a specified rectangular area during a period. You need to set a detection area, sensitivity of detection, object size, and history for the camera to decide whether to report a motion detection alarm when it detects motion.
NOTE!
This function is not supported by some models. Please see the actual model for details. The alarm triggered actions may vary with models. Please see the actual Web interface for details.
Area Detection 1. Click Setup > Events > Common Alarm > Motion Detection. Set Detection Mode to Area.

2. In the Detection Area, click to add a new detection area. To delete a detection area, click . 3. Click and drag the mouse to set a detection area. 4. Set the detection sensitivity, object size, and history for the camera to decide whether to report a
motion detection alarm.
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Moving the slider to the right increases detection sensitivity. When the extent of motion within the detection area exceeds the set object size, the camera reports an alarm.
Object size specifies the minimum ratio of the object’s size to the size of the total detection area before an alarm will be reported. That is to say, to detect motion of tiny objects, you need to draw a small box (detection area) in the actual motion area accordingly.
Motion detection results are shown in real time. The red lines represent the raised motion detection alarms. The longer a line, the greater the extent of motion. The denser the lines, the greater the frequency of motion.
5. Set the alarm parameters. Suppress Alarm(s): After an alarm is triggered, the same alarm will not be reported within the set time. Clear Alarm(s): After an alarm is triggered,
a. If the same alarm is not triggered within the set time, the alarm will be cleared and the same alarm can be reported again.
b. If the same alarm is triggered within the set time, the alarm will not be cleared until the suppress alarm time expires. Then the same alarm can be reported again.
6. Set actions to be triggered by motion detection alarm and the plan. Grid Detection
7. Click Setup > Events > Motion Detection. Set Detection Mode to Grid.
8. Detection area(s) can be irregular on the grid. 9. Set detection sensitivity for the camera to decide whether to report a motion detection alarm (alarm
visible on compatible NVR). 10. Set alarm parameters. Suppress Alarm(s): After an alarm is triggered, the same alarm will not be reported within the set time.
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Clear Alarm(s): After an alarm is triggered, a. If the same alarm is not triggered within the set time, the alarm will be cleared and the same alarm can be reported again. b. If the same alarm is triggered within the set time, the alarm will not be cleared until the suppress alarm time expires. Then the same alarm can be reported again.
11. Set actions to be triggered by motion detection alarm and the plan. For the detailed steps, see the descriptions of alarm-triggered actions in Area Detection in Configuring Motion Detection Alarm.
12. Click Save. Configuring Tampering Alarm
Configure tampering alarm so that the camera reports a tampering alarm when the lens is blocked for a certain length of time.
NOTE!
This function is not supported by some models. Please see the actual model for details. The alarm triggered actions may vary with models. Please see the actual Web interface for details.
1. Click Setup > Events > Common Alarm > Tampering Alarm.
2. Select On for Tampering Alarm. 3. Set detection sensitivity and duration for the camera to decide whether to report a tampering alarm.
Sensitivity is divided into three levels: high-level, mid-level and low-level. Compared with mid-level sensitivity, the camera can detect blocking from a farther location when sensitivity is set to high. The camera reports an alarm when the lens is blocked for a specified length of time. Tampering alarm is effective to the whole screen. To disable tampering alarm, clear the Tampering Alarm check box. 4. Set actions to be triggered by tampering alarms and the plan. For the detailed steps, see the descriptions of alarm-triggered actions in Configuring Motion Detection Alarm. 5. Click Save. Configuring Audio Detection Alarm The camera can detect input audio signals for exceptions. When the rise or fall of volume exceeds the set limit, or when the input volume reaches the threshold, the camera reports an alarm and triggers the set actions.
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NOTE!
This function is not supported by some models. Please see the actual web interface for details. The alarm triggered actions may vary with models. Please see the actual Web interface for details.
1. Click Setup > Events > Common Alarm >Audio Detection.

2. Select Enable for Audio Detection, select a detection type and set the difference or threshold. To disable audio detection, clear the Enable check box.
The following table describes some major parameters.

Parameter

Description

Detection Type
Difference

Sudden Rise: An alarm is reported when the rise of volume exceeds the difference. Sudden Falls: An alarm is reported when the fall of volume exceeds the difference. Sudden Change: An alarm is reported when the rise or fall of volume exceeds the
difference. Threshold: An alarm is reported when the volume exceeds a threshold.
Threshold: After a volume is set as the threshold, an alarm is reported when the threshold is exceeded.
Difference: the difference between two volumes. When the rise or fall of volume exceeds the difference, an alarm is reported.
Note: The scale in the audio detection area is used to measure sound volume. Audio detection results are shown in real time. The red part indicates the reported audio
detection alarms.

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Parameter Volume

Description Scale

Difference 3. Set the alarm-triggered actions and arming schedule as required. For the detailed steps, see the
descriptions of alarm-triggered actions in Configuring Motion Detection Alarm. 4. Click Save.
One-Key Shielding Linkage
You can disarm alarm-triggered actions by one-key operation. 1. Click Setup > Events > One-Key Shielding Linkage.
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2. Select a disarming mode. When enabled, you need to click 3. Select the action(s) you want to shield. 4. Click Save.

to set the shielding time.

Storage

Go to Setup > Storage > Storage.

Memory Card
NOTE!
Before you use this function, make sure a memory card has been mounted on the camera. Set Storage Media to Memory Card, and select Enable.
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Item

Description

Storage Media Includes Memory Card and NAS.

Format

Stop using the storage resource and then click Format. The camera will restart after completing the formatting.

Memory Card Health Index
When Storage Full

Show the health status of the memory card. NOTE!
This feature is not available to all devices. This feature is available to TF cards only.
Overwrite: When space is used up on the memory card, new data overwrites old data. Stop: When space is used up on the memory card, the camera stops saving new data.

Post-Record(s) Sets the duration of alarm-triggered recording after the alarm ended.

Allocate storage space as needed. Configure storage information. To store manual recordings and alarm recordings Choose Manual and Alarm Recording. By default, the main stream is stored.

To store scheduled recordings and alarm recordings (1) Choose Scheduled and Alarm Recording.

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(2) The default recording schedule is 24/7. To change the schedule, drag on the calendar or click Edit.
To store alarm recordings only Choose Alarm Recording Only.
Network Disk
Use a Network Attached Storage (NAS) server to store camera videos. Set Storage Medium to NAS. Enter the server address.
Enter the path to the destination folder on the NAS server. You can find the path by viewing the folder properties.
NOTE!
Letters, digits, dots, spaces, and symbols / : , – _ @ = are allowed in the path. Other characters are not allowed and will cause failed NAS test.
After the test succeeded, click Save.
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NOTE!
· The capacity status appears after you click Save. So to change the settings, click Save first. · By default, 85% of the folder space is used to store videos, and the remaining 15% is used to store common
snapshots. To allocate space for smart snapshots, you need to reduce space for videos and common snapshots.
FTP
Upload images and videos to an FTP server for storage. Go to Setup > Storage > FTP.
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Configure server parameters.

Item

Description

Server IP

IP address of the FTP server.

Port No.

The default is 21. You can set a different port as needed.

Username

Username used to log in to the FTP server.

Password

Password used to log in to the FTP server.

Test

Test the connection to the FTP server.

Upload Images

Select the check box if you want to upload common (non-smart) snapshots. To configure an FTP server for smart snapshots, go to Setup > System > Server > Intelligent Server.
Overwrite Storage: When the number of images in the folder of the lowest level reaches the threshold, the server continues to save new images by overwriting the existing images. For example, if the folder path is IPdate, the level-2 folder “date” is the lowest. When the images uploaded on Jan. 4, 2022 exceeds 1,000, existing images in the 20220104 folder will be overwritten by new images.
NOTE!
If you select Overwrite Storage, make sure the last naming element of filename is Photo No..
The default overwrite storage threshold is 1000 images, and the maximum is 100,000 images.

Upload Video

Select if you want to upload alarm-triggered recordings.

Convert Path into UTF8 Format

Select if you want to convert the path into UTF8 format.

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Item

Description

Post-Record(s)

Fill in the number of seconds, which is the duration of the alarm-triggered recording after the alarm has ended.

Configure the storage path.

Item

Description

Photo

File path, up to 6 levels. If not specified, the default path “IPDateCommon” will be used. Common means common snapshots.
Filename, up to 20 fields are allowed. If not specified, the sequence number such as 1, 2, 3, … will be used as the filename.

Recording

File path, up to 6 levels. If no path is specified, the default path “IPDateCommon” will be used.
The default filename is “S+recording start time+E+recording end time”. For example, S20220104174903E20220104175002.

Click Save.
Security
User
There are two types of users in the system: Administrator: referred to as “admin” in this manual. The default name of the administrator is admin, which cannot be modified. Admin has full permission and can manage all users and devices. Only one admin user is allowed in the system. Common user: referred to as “user” in this manual. User only has permission to play live and recorded video. Up to 32common users are allowed in the system. You can add a user on the user management interface (under Setup>Security> User). After the user is added successfully, you can change the password by entering the new password or delete the user by clearing the username.
NOTE!
Only admin can change passwords. Changing the username or password for a user when the user is still logged in will force the user to log out. The user must use the new username or password to log in. Only admin can add and delete users. Deleting a user when the user is still logged in will force the user to log out. A deleted user cannot log in.
Add, delete or edit user information. Click Setup > Security > User.

Adding a User 1. Click Add.
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2. Set the parameters.

Parameter

Description

Username User Type Password

Set the username. Note: The default administrator name is admin, which cannot be modified.
Set the user type. Two types: Admin and Common User. Note: Only 1 administrator is allowed. Up to 31 common users are allowed. The admin user has all permissions for managing the device and other users, and
the common user only has the live view and playback permissions.
Set the password. A strong password is required.

Confirm

Confirm the password you entered by entering it again. Make sure that the two passwords you entered are the same.

Select Permission

Assign permissions to the user. Note: To select/clear all permissions, select/clear the Select Permission check box.

3. Click Save.

Editing User Info 1. Select the user you want to edit. 2. Click Edit.

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3. Set the parameters.

Parameter

Description

Admin Password Enter the admin password.

Password

Enter a new password.

Confirm

Confirm the new password you entered by entering it again. Make sure that the two new passwords you entered are the same.

Select Permission

Assign permissions to the user. Note: To select/clear all permissions, select/clear the Select Permission check box.

4. Click Save.
NOTE!
The username and user type cannot be modified. When editing admin information, you can change the email address set for password retrieval. Only admin can change passwords. The new password cannot be the same as the old password. Changing the username or password for a user when the user is still logged in will force the user to log out.
The user must use the new username or password to log in.
Deleting a User 1. Select the user you want to delete. 2. Click Delete. 3. Click OK.
Forgot Password Click Forgot Password in the login page, then follow the on- screen instructions to retrieve your password.

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NOTE!
The account will be locked if you enter the security code wrongly five times.
Network Security
HTTPS Set a secure channel for data transmission to ensure security.
NOTE!
This function is not supported by some models. Please see the actual model for details.
1. Click Setup > Network > Port.
2. Enter the port number in the HTTPS Port text box. 3. Click Save. 4. Click Setup > Security > Network Security > HTTPS.
5. Select On for HTTPS. You may import a custom SSL certificate as needed. 6. Click Save. Next time you log in, enter the address in https://IP:HTTPS port number format, for example, https://192.168.1.13:443 to enter secure channel mode. If you use the default HTTPS port, enter https://IP. Authentication RTSP (Real Time Streaming Protocol) is an application layer protocol. To transmit and control the audio and video, set RTSP authentication on the Web interface.

1. Click Setup > Security > Network Security > Authentication.
   Digest MD5 Digest MD5
   2. Select an authentication mode and then click Save. Hide Vendor Information
   You can set to hide the vendor information of the network camera on the Web interface. 1. Click Setup > Security > Registration Info.
   2. Under Registration Info, select On. 3. Click Save.
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APR Protection This function protects a camera from ARP attacks. The gateway and the MAC address must be set properly before a PC can access the camera from another network; if an incorrect MAC is set, only PCs on the same LAN can access. 1. Click Setup > Security > Network Security > ARP Protection.
2. Select the check box to enable the ARP binding function and set the gateway MAC address. 3. Click Save. IP Address Filtering Use IP address filtering to allow or forbid access from specified IP address(es).
NOTE!
This function is not supported by some models. Please see the actual model for details. 1. Click Setup > Security > Network Security > IP Address Filtering.
2. Select On to enable IP address filtering. 3. Select a filtering mode, and then add IP address(es). 4. Click Save.
NOTE!
If Filtering Mode is set to PTZ, then only the added IP address(es) are allowed to access the camera. If Filtering Mode is set to Deny Access, then only the added IP address(es) are not allowed to access the camera.
Up to 32 IP addresses are allowed. Each IP address can be added once only. The first byte of each IP address must be 1-223, and the fourth cannot be 0. For example, the following IP
addresses are illegal and cannot be added: 0.0.0.0, 127.0.0.1, 255.255.255.255, 224.0.0.1. Access Policy
1. Click Setup > Security > Network Security > Access Policy.
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2. Select On to enable Illegal Login Lock and MAC Authentication. 3. Click Save.
Watermark
Use watermark to encrypt custom information with video to prevent unauthorized delete or alteration.
NOTE!
Only some camera models support this function. 1. Click Setup > Security > Watermark.
2. Select On to enable watermark, and then input watermark content. 3. Click Save.
WebSockets
WebSockets encrypts data based on SSL. You can enable WebSockets to enhance the security of data transmission.
Go to Setup > Security > Network Security > WebSockets.
Enable WebSockets. Click Save.
Registration Information
You can set to hide vendor information of the camera from the server. Go to Setup > Security > Registration Information. Enable Hide Vendor Info. Vendor information will not be displayed on the management platform.
Click Save.
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System
Time
You can use the following methods to adjust the system time of your device. Manually Setting or Synchronizing the System Time
1. Click Setup > Common > Time, and then click the Time tab.
2. Select a synchronization mode. 3. Set the correct time zone and system time. You may also click Sync with Computer Time to synchronize
the time settings of your camera with that of your PC. 4. Click Save. Synchronizing with the NTP Server 1. Click Setup > Common > Time, and then click the Time tab.
2. Set Sync Mode to Sync with NTP Server, and then set the IP address and port of the NTP server and update interval.
3. Click Save. The camera will periodically synchronize time with the NTP server. Setting the DST
1. Click Setup > Common > Time, and then click the DST tab.
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2. Select On for DST, set the start time, end time, and DST bias. 3. Click Save.
Viewing Device Status
You can view the current status of your camera. 1. Click Setup > Common > Basic Info.
2. Click Refresh for the latest status information. 3. View the device information.
NOTE!
You may view device model, firmware version, intelligent server status, etc, on the basic info page.
Photo Storage Status
View the current photo storage status. See Error! Reference source not found. for the full storage policy.
NOTE!
Only models with storage function support this function. Please see the actual model for details.
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1. Click Photo.
2. Click Refresh to update the storage status. 3. You can export or delete photos in the Image List area.
Upgrading the Device
If the device is managed by the central management server and you want to upgrade the devices in batch mode, it is recommended to perform the upgrade operation on the central server. For detailed steps, see the user manual for the central management server. 1. Click Setup > System > Maintenance.
2. Under Software Upgrade, click Browse and select the correct upgrade file. 3. Click Upgrade and then confirm to start. The camera will restart automatically after the upgrade is
completed. Some devices support boot program upgrade. To upgrade, select Upgrade Boot Program. 4. You may click Detect to check for new versions available to cloud upgrade.
NOTE!
You must use the correct upgrade file for you camera. Otherwise, unexpected results may occur. The upgrade file is a ZIP file and must include all the necessary files. The boot program loads the operating system and then the system starts running. The upgrade boot program
function is disabled by default, and only the camera will be upgraded to the latest version. If enabled, both the camera and the boot program are upgraded, and the operating system of the following new versions can be booted properly and the camera can be upgraded conveniently. Ensure that the power supply is normal during upgrade. The device will restart after the upgrade is completed.
Restarting the System
1. Click Setup > System > Maintenance.
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2. Under Device Restart, click Restart. The device will restart after you confirm the operation.
CAUTION!
Perform this operation with caution because restarting the system interrupts the ongoing service.
Importing and Exporting System Configuration File
Export the current configurations of the camera and save them to the PC or an external storage medium. You can also quickly restore configurations by importing backup configurations stored on the PC or an external storage medium back to the camera.
CAUTION!
After you perform the Default operation, all settings are restored to factory defaults, except the following: login password of the system administrator, network settings, and system time.
Make sure you import the correct configuration file for your camera. Otherwise, unexpected results may occur.
The camera will restart when the configuration file is imported successfully.
1. Click Setup > System > Maintenance.
2. To import configurations that you have backed up, click Browse next to the Import button and select the configurations you want to import, and then click Import. The result will be displayed.
3. To export current system configurations, click Browse (next to the Exporting field), set the destination and then click Export.
4. To restore default configurations, click Default and then confirm the operation. The device will restart and restore the default configurations. Clicking Default with the check box selected will completely restore the device to factory default settings.
Collecting Diagnosis Information
Diagnosis information includes logs and system configurations. You can export diagnosis information to your PC. 1. Click Setup > System > Maintenance.
2. In the Diagnosis Info area, click Browse to set the destination and then click Export.
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NOTE!
Diagnosis information is exported to the local folder in form of a compressed file. You need to decompress the file using a tool such as WinRAR and then open the file using a text editor.
By selecting Collect Image Debugging Info, you can display video with debugging information at the same time, which makes troubleshooting easier.
Log
View device operation information and export it to the PC. 1. Click Setup > System > Log.
2. Set the start time and end time of the logs you want to query. 3. Set the main log type, and then click Query. 4. To export all the retrieved results, click Export.
NOTE!
Up to 100 logs can be displayed. The logs are sorted by time in descending order (latest logs listed first).
4 Live View
Live view means playing live video (real-time audio and video) received from a camera in a window through the Web interface. If you log in with the Live View check box selected, live video appears by default when you are logged in. You may double-click the window to enter or exit full screen mode.
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Live View Toolbar
NOTE!
The supported live view operations may vary with camera model. For the operations that your camera supports, see the Web interface.

Button /
/ /

Description
Play/stop live video.
Adjust the output volume for the media player on the PC.
Take a snapshot of the current image displayed on the PC. Note: The path for saving snapshots are setinSystem Configuration. Start/stop local recording. Note: The path for saving local recordings is setinSystem Configuration.
Start/stop digital zoom. For more details, see Using Digital Zoom.
Display in full screen mode.
Show/hide the PTZ control panel.
Set image display ratio in the window. For example, to display high-definition images at original 16:9, select Scale; to display according to window size, select Stretch; to display with the original image size, select Original.
Reset the packet loss rate to zero. Note: After you move the mouse cursor on a live view window, this button appears on the floating toolbar. Display packet loss rate and bit rate information at the bottom of the window. Note: After you move the mouse cursor on a live view window, this button appears on the floating toolbar. Click this button to always display the information. With another click, the information appears only when you move the mouse cursor over the window or place it at the bottom. If the mouse cursor rests on the window for around 3 seconds or leaves the window, the information disappears.
Click this button to open the image setting page.

Select a live video stream that the camera supports: main stream, sub stream or third stream.

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Viewing Certain Area of Images
Digital zoom, area focus and 3D positioning allow you to get more details of certain part of images. Digital zoom enlarges an image with loss in image quality, while 3D positioning enlarges an image without.
Using Digital Zoom
NOTE!
The supported live view operations may vary with camera model. For the operations that your camera supports, see the Web interface. 1. In the Live View page, click on the toolbar.
2. Click and hold the mouse button, and then drag from top down (draw a rectangle) to specify an area. To restore the original image size and zoom in on other areas of the image, right-click the mouse.
3. To exit, click .
5 Video Playback and Download with Edge Storage
NOTE!
Edge storage refers to recording video to the memory card of a frontend device (mostly a camera). Local recording refers to recording video to a local PC client.
Before you play back video with edge storage, check that the camera has been installed with a memory card and storage has been configured.
This function is not supported by some models. Please see actual models for details.
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Video Playback
1. Click Playback on the home page.
2. Set the date and type of recordings you want to search. 3. Click Search. 4. Under Results, double-click the time period to start playing the recording.
Download
Go to the Playback page.
Batch download 1. Click Recording Download. 2. Set search conditions, and then click Search. Search results are displayed. 3. Set the path to save recordings. 4. Select the desired recording(s) and then click Download. Slice download 1. Select a date from the calendar. 2. Set the recording type and click Search. 3. Select a recording and click to play it. 4. Click in the toolbar to clip the video
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5. Click to save the video clip.

Appendix A Glossary

Acronym ARP CBR DNS DDNS DHCP DST FTP GOP GUI HTTPS IE IMOS IP IPC MTU NTP OSD PoE PPPoE PTZ ROI SMTP SSL UNP USB VBR WDR

Description Address Resolution Protocol Constant Bit Rate Domain Name Service Dynamic Domain Name Service Dynamic Host Configuration Protocol Daylight Saving Time File Transfer Protocol Group Of Pictures Graphical User Interface Hyper Text Transfer Protocol over SSL Internet Explorer IP Multimedia Operation System Internet Protocol IP Camera Maximum Transmission Unit Network Time Protocol On Screen Display Power over Ethernet Point-to-Point Protocol over Ethernet Pan, Tilt, Zoom Region of Interest Simple Mail Transfer Protocol Secure Socket Layer Universal Network Passport Universal Serial Bus Variable Bit Rate Wide Dynamic Range

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Appendix B FAQ
What to do if no message prompts me to install ActiveX when I log in on a Windows 7 PC the first time Answer: Follow these steps to turn off UAC and then log in again: 1. Click the Start button, and then click Control Panel. 2. In the search box, type uac, and then click Change User Account Control Settings. 3. Move the slider to the Never Notify position, and then click OK. 4. After UAC is turned off, log in again.
What to do if the installation of ActiveX failed Answer: If the installation failed, add the IP address of the camera as a trusted site: open Internet Option in IE, click the Security tab, click Trusted sites, and then click Sites to add the website. If you use Windows 7, you need to save the setup.exe to your PC first, right-click the file, select Run as administrator, and then install it according to instructions.
What to do if live video fails when I log in for the first time Answer: Close the firewall on your PC and then log in to the Web interface again.
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