dyson SV12 V11 Cordless Pet Stick Vacuum User Manual

User manual
SV12 JN.00000 PN.000000-00-00
00.00.00 VERSION NO.01

Top view of the Dyson V11 machine, showing cleaner head, wand, bin and main body.
MARKETS  TO BRIEF HOGARTH

In the box

Getting started

The LCD screen

The LCD screen shows performance, including the cleaning mode selected, remaining run time, filter maintenance and blockage information.
Settings menu
Control the settings on your machine using the Selection button.
To enter the settings menu, press and hold the button until the menu screen appears. Tap to scroll through the options available.

Settings menu
Control the settings on your machine using the Selection button.
To enter the settings menu, press and hold the button until the menu screen appears. Tap to scroll through the options available. Change language

To change the language on your screen, press the button and hold until the language list appears. Release the button.
Tap the button to scroll through the language list to your preferred languagePress and hold the button until the countdown ends.
A green tick will appear on the screen to show your language selection is complete.
To cancel your selection, release the button during the countdown. Change alert settings
You can turn the alert motor pulse off. Your motor will no longer pulse but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention.
Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine.
Tap to scroll through the settings menu. Select the ‘Alerts’ option.
Scroll to select on or off. Hold the button until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdown Run time countdown
When the battery needs charging, your machine will pulse three times and a low run time icon will appear on the screen.
When your battery is empty, a red warning icon will appear on the screen. Battery health
To get the best performance and life from your battery, use Eco or Auto/Med mode. Exit settings menu

Caring for your floors
Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage.
Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
The brush bar on your machine can damage certain carpet types and floors.
Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this appends, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.

Charging your machine
Connect to the charger either directly or in the dock.
The blue LEDs on either side of the battery will flash during charging.
When the battery is fully charged, both LEDs will light for 5 seconds.
Your battery is fully charged when the display shows 100%.
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.
It’s important to fully charge your new machine before using it for the first time, and after every clean. This is because the battery and monitoring system’s algorithm ‘learns’ over time, and fully charging your machine helps it to more accurately calculate and display remaining run time.
Switch to Fahrenheit first. Celsius in parenthesis

Changing your click-in battery
If you have additional click-in batteries, we recommend that you alternate the batteries to maintain even performance.
Removing your battery
Push the Battery release button on the handle and slide the battery off your machine.
Charge the battery.
Refitting your battery
Align your battery with the handle and slide it in. Push firmly until it clicks into place.Arrows showing the location of the Battery release button and the battery coming off the handle when the button is pressed. The battery is then shown being replaced on the base of the handle, clicking into place.

Emptying your bin
Empty as soon as the dirt reaches the MAX level – don’t overfill. Using your machine when the dirt is above the MAX line may affect the performance and require more frequent filter washing. Remove your wand
Press the red wand release button, on the top of the wand, and pull the wand away from the bin.
Release the dirt
Hold the machine over the bin, pointing downwards.
Firmly push the red bin release button. The bin will slide down, cleaning the shroud as it goes, and the bin base will open.
The bin base won’t open if the red bin release button isn’t pushed down all the way.
change to “minimize”
Minimise dust contact
Cover your bin tightly in a dust proof bag while you empty. Remove your bin carefully, seal the bag tightly and dispose. Cleaning your bin

If it is necessary to clean your bin, empty it as shown in the ‘Emptying your bin’ section.
Press the red button located on the bin runner to release the bin and slide your bin off the runner.
Only use a damp, lint-free cloth to clean your bin.
Make sure that your bin and seals are completely dry before replacing. Insert the spine on to the bin runner.
Close your bin by pushing the bin base upwards until the bin and bin base click into place.
Your bin isn’t dishwasher safe and the use of detergents, polishes or air fresheners to clean your bin isn’t recommended, as it may damage your machine.

Clearing blockages

Disconnect your machine from the charger before looking for blockages.
Be careful not to touch the trigger and be aware of sharp objects.
Leave your machine to cool down before looking for blockages.
Don’t use your machine when looking for blockages as this could cause injury.
If your machine detects a blockage, the motor will pulse and you won’t be able to use your machine until the blockage has been cleared.
If you try to use your machine when the motor is pulsing, it will automatically cut out. Check the main body
Remove the bin and check for blockages in the main body of your machine.
Make sure any blockages are completely cleared and all parts are fitted before using your machine.
Check the wand and cleaner head Check the wand for blockages.
Check your cleaner head for blockages, following the instructions to remove the brush bar, where necessary.
Refit all parts securely before using your machine.
Clearing blockages isn’t covered by your guarantee. Clearing obstructions from your Digital Motorcar™ cleaner head
Your Digital Motorcar™ cleaner head doesn’t have a washable brush bar.
To maintain optimum performance, check your brush bar regularly and clear any obstructions.
Make sure your machine is disconnected from the charger and make sure your machine power is turned off.
Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Press the cleaner head release button on the end of the wand. Place the cleaner head upside down.
Use a coin to unlock the end cap.
Twist the end cap and remove it from your brush bar. Don’t wash the end cap.
Slide your brush bar out of the cleaner head. Look for obstructions
Clear any debris from your brush bar.
Check inside the cleaner head and remove any debris or blockages.
Your Digital Motorbar™ cleaner head and brush bar aren’t washable.
Wipe over with a damp lint-free cloth.
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Replace your brush bar
Push the end cap back on to your brush bar and slide it back into the cleaner head.
Turn the end cap into the locked position.
Clearing blockages from your Hair screw tool

Your Hair screw tool doesn’t have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions.
Make sure your machine is disconnected from the charger and take care not to touch the trigger.

Remove the cover and brush bar
Remove the Hair screw tool from the wand or machine.
Push the base plate open. Press the red lever down to release the cleaner head cover.
Pull the cleaner head cover off the main body of the tool. Look for obstructions
Pull your brush bar firmly to remove it from the main body.
Check and remove any obstructions from all three parts of your Hair screw tool.
Your Hair screw tool isn’t washable. Wipe over with a damp lint-free cloth.
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.

Re–assemble Hair screw tool
Put your brush bar back into position and press firmly until it clicks back into position.
Check the red locking lever is in the unlocked position. Align the cleaner head cover with the guide on the main body. Push it down until it clicks into position.
Push the red locking lever up until it clicks into position and push the base plate back into place.

Washing your filter

For more information and support videos for your machine go online: www.dyson.com/support
Wash your filter at least once a month to maintain optimum suction power.
Twist off your filter
Twist your filter anti-clockwise and pull it away from your machine.
change to “counter-clockwise
Tap your filter
Before washing your filter, tap it gently over a bin to remove any loose dust and debris. Wash your filter
Wash with warm, running tap water – gently rubbing your filter with your fingers to remove the dirt.
Fill and shake
Place your hand over one end of your filter.
Fill the filter with warm tap water.
Place your hand over the open end of the filter and shake it firmly to remove trapped dirt and debris.
Repeat these steps until the water runs clear. Shake and dry
Empty the filter and shake firmly to remove excess water.
Keep shaking until there’s no water coming from the filter.
Place your filter end up, as shown.
Place the filter on its end and leave to dry for at least 24 hours in a well ventilated, warm place.
Don’t dry your filter in a tumble dryer, microwave or near a naked flame.
Important: your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter. Washing your Illuminated cleaner head brush bar

Your Illuminated cleaner head has a washable brush bar. To maintain optimum performance, check and wash your brush bar regularly.
Make sure your machine is disconnected from the charger and take care not to touch the trigger.

Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Press the cleaner head release button on the end of the wand. Place the cleaner head upside down.
Push the end cap up fully and pull the brush bar out of the cleaner head.
Remove the end cap from the brush bar. Don’t wash the end cap.
Slide your brush bar out of the cleaner head. Wash and dry your brush bar
Hold your brush bar under running water and gently rub to remove any lint or dirt.
Stand your brush bar upright as shown. Leave to dry completely for at least 24 hours. Replace your brush bar
Before replacing, check that your brush bar is completely dry.
Reattach the end cap to your brush bar.
Slide your brush bar into the cleaner head. Push the end cap back down to the closed position.

Cleaning your optic lens
To maintain optimum performance, keep your optic lens clean. Only clean the lens when the cleaner head is not attached to your machine.
Use a soft, dry, lint-free cloth to wipe the lens.

Cleaning your tools

Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end.
Make sure your tools are completely dry before using.

Looking after your machine

To always get the best performance from your machine, it’s important to clean it regularly and check for blockages.
Look after your machine
If your machine is dusty, wipe with a damp lint-free cloth.
Check for blockages in the cleaner head, tools and main body of your machine.
Wash your filter regularly and leave to dry completely.
Don’t use detergents or polishes to clean your machine.

Look after your battery
To get the best performance and life from your battery, use Eco or Auto/Med mode.
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F).
This is designed to protect both the motor and battery.

swap to put Fahrenheit first and Celsius in parentheses.

Your serial numbers
You can find your serial numbers on your machine, battery and charger.
Use your serial number to register.
For more information and support videos for your machine go online: www.dyson.com/support

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