PetSafe PBC00-15999 Rechargeable Bark Collar User Manual

PetSafe PBC00-15999 Rechargeable Bark Collar

Welcome

You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your rechargeable bark collar is designed to safely and humanely eliminate nuisance barking. We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INFORMATION

Explanation of Attention Words and Symbols used in this Guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

• WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
• CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
• NOTICE is used to address practices not related to personal injury.

Not for use with aggressive dogs. Do not use this product if your dog is aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.

This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge with an inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed.

CAUTION:

• This product is not a toy. Keep it away from the reach of children. Use it only for its bark stopping purpose.
• Risk of skin damage. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
  • Avoid leaving the collar on the dog for more than 12 hours per day.
  • When possible reposition the collar on the pet’s neck every 1 to 2 hours.
  • Check the fit to prevent excessive pressure; follow the instructions in this manual.
  • Never connect a lead to the electronic collar; it will cause excessive pressure on the contact points.
  • When using a separate collar for a leash, don’t put pressure on the electronic collar.
  • Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
  • Examine the contact area daily for signs of a rash or a sore.
  • If a rash or sore is found, discontinue use of the collar until the skin has healed.
  • If the condition persists beyond 48 hours, see your veterinarian.
  • For additional information on bed sores and pressure necrosis, please visit our website.

The PetSafe® Rechargeable Bark Collar must be used only on healthy dogs. We recommend that you take your dog to a veterinarian before using the collar if he is not in good health.

To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.com. By registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Center, we will be able to help you faster. Most importantly, your valuable information will never be given or sold to anyone. Complete warranty information is available online at www.petsafe.com.

In the Box

How it Works

• The PetSafe® Rechargeable Bark Collar uses several features designed to shorten the training phase and promote good behavior.
• First, the bark collar has a unique sensor that provides the most reliable bark detection available. It also uses temperament learning to decrease and, in most cases, eliminate nuisance barking.

The system has 15 levels of static correction. It begins with low-level corrections. If excessive barking continues, the correction intensity will increase with each successive bark until the barking stops. Once the dog has learned to reduce the barking, the initial warning corrections are reduced. As a built-in safety feature, if your dog barks 15 times or more within a 1 minute 20 second period, the bark collar will automatically shut off for 3 minutes.

Lite

PetSafe® Lite Bark Collars are designed specifically for dogs with a sensitive or timid personality. The stimulation levels are very gentle even when increasing to higher levels. Lite bark collars can be used with dogs of all sizes, but they are particularly well suited for small to medium-sized dogs.

Charge the Collar

Excessive charging can shorten battery life. Only charge the collar when you see the low battery light.

1. Lift the cover protecting the charging port and connect the charger.
2. Plug in and fully charge the collar. This can take up to 5 hours.
3. When fully charged, the green LED on the collar will turn off. When the bark collar is charged, replace the rubber cover.

To Turn the Collar On

Press and hold the power button until you hear a low to high beep and the green LED appears, and then release. The green LED will flash once every 5 seconds.

To Turn the Collar Off

Press and hold the power button until the bark collar beeps high to low, and then release. The red LED will be illuminated during the button press and will turn off when the bark collar turns off.

Quick Tip: When not using the collar, turn it off to extend battery life.

LED Function

The two color LED indicates the battery level. When the battery is low, the red LED will blink 3 times every 5 seconds. When it is fully discharged, no LED will flash. When the collar is charged, the green LED will flash once every 5 seconds.

Fit the Collar

Important: The proper fit and placement of the bark collar is important for effective operation. The contact points must have direct contact with your dog’s skin on the underside of his neck.

1. Make sure that the collar is turned off.
2. Start with your dog standing comfortably (A).
3. Place the collar on your pet so that the PetSafe® logo is right side up and the collar is directly under your dog’s chin. Center the contact points underneath your dog’s neck, touching the skin (B). NOTE: It is sometimes necessary to trim the hair around the contact points to make sure that contact is consistent. However, you should never shave your pet’s neck as this may increase risk of skin irritation.
4. Check the tightness of the collar by inserting one finger between the end of a contact point and your dog’s neck (C). The fit should be snug but not constricting.
5. Allow your dog to wear the collar for several minutes, and then recheck the fit. Check the fit again as your dog becomes more comfortable with the collar.

CAUTION: Do not shave the pet’s neck as this may increase the risk of skin irritation. The collar should not be worn for more than 12 hours out of every 24-hour period. Leaving the collar on too long could lead to skin irritation.

Temperament Learning

Temperament Learning tracks the number of corrections needed to substantially reduce (and in most cases) eliminate the number of nuisance barks. The collar starts at the lowest correction level and increases the intensity with each successive bark until the barking stops. This correction level becomes the starting level the next time the dog barks. Once your dog has learned to reduce this barking, the initial warning corrections are automatically reduced.

NOTE: As a built-in safety feature, if your dog barks 15 times or more within an 80 second period, the bark collar will automatically shut off for 3 minutes.

Reset the Correction Level

1. Power the collar on. Wait 5-10 seconds or until the first green LED flash.
2. Press and hold the on/off button.
3. Continue holding through the red LED and power off tone.
4. The green LED will flash 5 times to confirm the correction level has been reset to level 1.
5. Release the on/off button. The bark collar will now be powered off.

Test the Collar

1. Plug the bark collar into the charger.
2. While the charger is plugged in, press and hold the on/off button.
3. Continue to hold the on/off button while unplugging the bark collar from the charger. A blue LED will appear for the Rechargeable Bark. A red LED will appear for the Lite Rechargeable Bark.
4. Release the on/off button. After a 2 second delay, the following will begin: The bark collar will tone (beep) 15 times, once for each level of correction. Then, it will sound the normal power off tone and turn itself off.
5. The test can be stopped at any time by pressing the on/off button.

What to Expect During Use

Important: Do not leave your dog alone the first few times he receives a correction.

Place the collar properly on your dog and wait nearby until he barks. Most dogs will understand very quickly that the collar is disrupting their urge to bark and will relax and stop barking. Because the static correction may be surprising or startling at first, some dogs may bark more at the initial correction.

On rare occasions, a dog may begin barking at the correction. If this happens, reassure your dog with a calm voice. As your dog relaxes, he will understand that if he becomes quiet, he will not receive any more static corrections. The number of dogs that have this reaction typically will only have it the first time they wear the bark collar.

You should notice a reduction in your dog’s barking within the first couple of days that he wears the bark collar. At this point, it is important to remember the learning process is still not complete. Dogs will “test” this new learning experience and may increase their attempts to bark. This usually occurs during the second week a dog wears the bark collar. If this does occur, remain consistent and do not alter your use of the bark collar. You must place the bark collar on your dog in every situation when you expect him to be quiet. If your dog is not wearing the bark collar, he may resume barking and his learning will suffer a setback.

Customer Care

• USA & Canada
  • Tel: +1 800-732-2677
• Monday – Friday 8 AM
  • 8 PM / Saturday 9 AM – 5 PM (EST)

Terms of Use and Limitation of Liability

Terms of Use

The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.

Proper Use

Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.

No Unlawful or Prohibited Use

This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.

Limitation of Liability

In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.

Modification of Terms and Conditions

Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

Warranty

One Year Non-Transferable Limited Warranty

This product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this product and its terms can be found at www.petsafe.com.

Important Recycling Advice

Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. At the end of the product life, do not place it in the normal municipal waste system. Please check the regulations in your area or return it to where it was purchased so that it can be placed in our recycling system. If these options are not possible, please contact the Customer Care Center for further information.

Compliance

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Modification or changes to this equipment not expressly approved by Radio Systems Corporation may void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult customer care, the dealer, or an experienced radio/TV technician for help.

Radio Systems Corporation 10427 PetSafe Way

• Knoxville, TN 37932
• +1 800-732-2677
• petsafe.com
• YU400-2072/6
• ©2019 Radio Systems Corporation

FREQUENTLY ASKED QUESTIONS

How old does a pet have to be before using the bark collar?

Your pet should be at least 6 months old before using the bark collar. The collar may be too large for dogs under 8 lb.

Will the bark collar work for my dog?

The bark collar is safe and effective for most breeds and sizes of dogs, though it may be too large for dogs under 8 lb. to wear comfortably.

Can I attach a leash to the bark collar?

No. This can result in pulling the contact points too tightly against your dog’s neck. Attach a leash to a separate, non-metallic collar or a harness, making sure the extra collar does not put pressure on the contact points.

How does the PetSafe Rechargeable Bark Collar work?

The collar employs 15 automatically adjusting static correction levels to safely curb excessive barking. It utilizes unique bark-sensing technology to ensure that only your dog's specific bark triggers the correction, avoiding false triggers from external noises or other dogs.

Can I use the collar indoors and outdoors?

Yes, the collar is waterproof, allowing training in various environments, be it indoors or outdoors.

How long does the collar's battery last, and how do I recharge it?

The rechargeable battery offers up to 40 hours of use. It can be recharged in 2 hours using the provided USB charger. However, note that the wall adapter is not included.

What size dogs is the collar suitable for?

The collar is designed for dogs weighing 8 lbs and above. The adjustable strap accommodates neck sizes up to 28 inches.

What makes PetSafe's collar unique from other bark collars?

PetSafe has been a trusted brand for 25 years, specializing in high-quality, safe training products. The Rechargeable Bark Collar's dual detection technology ensures that corrections are only made based on a combination of vibration and sound, reducing false triggers.

What if the product isn’t working for my pet?

PetSafe is dedicated to customer satisfaction. If this product doesn't meet your needs, you can contact a PetSafe Customer Care Specialist for assistance in finding a more suitable product.

How should the collar fit on my dog?

The collar should be snug, but not too tight. You should be able to insert one finger between the contact point and your pet's neck. Remember not to leave it on for more than 12 consecutive hours a day.

How do I know if the product is functioning correctly before training?

The collar comes with a test tool that can be used to verify its functionality. This tool can also replace the contact points if required.

Does the collar only use static correction?

No, PetSafe offers a variety of bark solutions, including Spray, Static, Ultrasonic, Tone, and Vibration. If one method isn't effective for your dog, PetSafe can provide an alternative solution.

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