GEWISS I-CON Premium Wall Box Instruction Manual
- June 12, 2024
- GEWiSS
Table of Contents
- INFORMATION ABOUT THIS MANUAL
- REGULATORY ASPECTS
- SAFETY
- DEVICE DELIVERY AND STORAGE
- DEVICE HANDLING
- PREPARATION FOR DEVICE INSTALLATION
- DEVICE INSTALLATION AND CONNECTION
- APP AND CHARGING STATION CONNECTION
- OPERATION AND CHARACTERISTICS
- GRAPHIC INTERFACE OPERATION
- STATUS INDICATORS
- CHARGING PROCESS
- | Action to be carried out| RGB LED status
- CLEAN CONTACT CONNECTION
- CHARGE POWER REDUCTION BASED ON THE INTERNAL TEMPERATURE
- FAULTS AND TROUBLESHOOTING
- UPDATING THE FIRMWARE
- MODIFYING THE OPERATING PARAMETERS OF THE RECHARGING STATION
- DISCONNECTING FROM THE MAINS SUPPLY
- PREVENTIVE MAINTENANCE
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
JOINON WALLBOX
I-CON PREMIUM
User and installation manual
electric vehicle recharging unit
INFORMATION ABOUT THIS MANUAL
This manual describes the JOINON I-CON electrical vehicle recharging station and provides the necessary information for correct delivery, installation, start-up, maintenance and operation.
1.1 FIELD OF APPLICATION
This manual applies for the following charging stations:
– GWJ3201A – WB ICON PREM.AUT.DLM 4kW T2S IP55
– GWJ3202A – WB ICON PREM.AUT.DLM 7.4kW T2S IP55
– GWJ3202L – WB ICON PREM.RFID 7.4kW T2S IP55 – ETH
– GWJ3202R – WB ICON PREM.RFID 7.4kW T2S IP55
– GWJ3202W – WB ICON PREM.RFID 7.4kW T2S IP55 – 4G
– GWJ3203A – WB ICON PREM.AUT.DLM 11kW T2S IP55
– GWJ3204L – WB ICON PREM.RFID 22kW T2S IP55 – ETH
– GWJ3204R – WB ICON PREM.RFID 22kW T2S IP55
– GWJ3204W – WB ICON PREM.RFID 22kW T2S IP55 – 4G
– GWJ3211A – WB ICON PREM.AUT.DLM 4kW T2C IP55
– GWJ3212A – WB ICON PREM.AUT.DLM 7.4kW T2C IP55
– GWJ3212L – WB ICON PREM.RFID 7.4kW T2C IP55 – ETH
– GWJ3212R – WB ICON PREM.RFID 7.4kW T2C IP55
– GWJ3212W – WB ICON PREM.RFID 7.4kW T2C IP55 – 4G
– GWJ3213A – WB ICON PREM.AUT.DLM 11kW T2C IP55
– GWJ3214L – WB ICON PREM.RFID 22kW T2C IP55 – ETH
– GWJ3214R – WB ICON PREM.RFID 22kW T2C IP55
– GWJ3214W – WB ICON PREM.RFID 22kW T2C IP55 – 4G
– GWJ3301A – WB ICON PREM.A.AUT.DLM 4kW T2S IP55
– GWJ3302A – WB ICON PREM.A.AUT.DLM 7.4kW T2S IP55
– GWJ3303A – WB ICON PREM.A.AUT.DLM 11kW T2S IP55
– GWJ3311A – WB ICON PREM.A.AUT.DLM 4kW T2C IP55
– GWJ3312A – WB ICON PREM.A.AUT.DLM 7.4kW T2C IP55
– GWJ3313A – WB ICON PREM.A.AUT.DLM 11kW T2C IP55
1.2 INTENDED USERS
This document is intended for qualified personnel. When this manual refers to
qualified personnel, this means personnel complying with all the standards,
directives and laws concerning safety, as applicable to the installation and
operation of this device. It is recommended to have this device installed by a
professional installer.
1.3 SYMBOLS
This manual uses various symbols to stress and highlight certain information.
Their general meaning is indicated below.
| General caution
---|---
| Electric risk
| Prohibition
| General information
****| Refer to the indicated section
REGULATORY ASPECTS
2.1 FULFILMENT OF REGULATIONS
CE marking
CE marking is essential for marketing the products in question within the
European Union and the European Economic Area. The charging stations have CE
marking as they comply with the following directives:
- Low Voltage Directive 2014/35/EU.
- Electromagnetic Compatibility directive 2014/30/EU.
- RED directive 2014/53/EU (version with RFID and/or GSM).
Low Voltage directive
The recharging stations comply with this directive as they fulfil the
applicable parts of the Harmonised standard EN 61851-1: Electric vehicle
conductive charging system – Part 1: General requirements
Electromagnetic Compatibility directive
The charging stations comply with this directive, as they fulfil the
applicable parts of the Harmonised standards:
- IEC 61851-21-2 Electric vehicle conductive charging system – Part 21-2: Electric vehicle requirements for conductive connection to an AC/DC supply – EMC requirements for off board electric vehicle charging systems
- EN 61000-6-1 Electromagnetic compatibility. Part 6-1: Generic standards – Immunity for residential, commercial and light-industrial environments.
- EN 61000-6-3 Electromagnetic compatibility. Part 6-3: Generic standards – Emissions for residential, commercial and light-industrial environments.
RED directive
The charging stations comply with this directive, as they fulfil the
applicable parts of the Harmonised standards:
- ETSI EN 300 330V 2.1.1
- ETSI EN 301 511 V 12.1.10 (GSM)
Fulfilment with this standard requires compliance with the requirements and
procedures of the other standards in the same series.
2.2. DEGREE OF PROTECTION
These charging stations have an IP55 degree of protection against external
agents.
This device is designed for indoor and outdoor use.
2.3. DEGREE OF POLLUTION
The pollution degree that these stations are designed for is level 3 with
reference to Standard IEC 60664-1.
2.4. CURRENT SOCKET-OUTLETS
The charging stations can be supplied with various connector configurations,
depending on the customer’s requirements.
The following connectors are available:
SAFETY
This section describes the safety warnings and the personal protective
equipment.
3.1. SAFETY CONDITIONS
General warnings
| The operations described in this manual may only be performed by duly
qualified personnel.
When this manual refers to qualified personnel, this means personnel complying
with all the standards, directives and laws concerning safety, as applicable
to the installation and operation of this device.
The selection of qualified personnel is always the responsibility of the
company that carries out the work, which is the only party that can decide
whether a worker is capable of doing a certain job, thereby ensuring their
safety and respecting the applicable law with regards safety in the workplace.
These companies must provide suitable training regarding the electrical
devices for their personnel, and make sure they become familiar with the
content of this manual.
---|---
| It is mandatory to comply with the applicable safety laws relating to
electrical work. There is the risk of possible electrical shock.
Risk of electric shock.
Compliance with the safety instructions provided in this manual or by the
legislation indicated does not imply exemption from compliance with other
specific standards regarding the installation, location, country or other
circumstances that concern the device.
| The opening of the casing does not imply the absence of voltage inside.
Interventions must only be carried out once the voltage supply to the system
has been cut off using a device that can guarantee insulation.
It may only be opened by qualified personnel, following the instructions given
in this manual.
| It is mandatory to read and understand all parts of this manual before
starting to handle, install or use the unit.
| Gewiss disclaims all liability for any damage caused by inappropriate use of
the charging stations. Any operation carried out on these charging stations
that involves a change to the original electrical settings must be authorised
by Gewiss beforehand. All such proposals must be examined and approved by
Gewiss.
| Before carrying out any interventions, cut off the voltage supply to the
system using a device that can guarantee insulation.
As the minimum safety measure for this operation, observe the following rules:
1. Cut off the voltage supply.
2. Prevent the reactivation of the power supply.
3. Check there is no voltage.
4. Protect yourself against energised elements nearby, and place safety
signals to mark off the work area if necessary.
Until these steps have been applied, the product must be considered powered;
no interventions are therefore authorised.
Potential hazards for people
In order to protect your own safety, observe the following warnings.
HAZARD: crushing and injury of limbs.
Always follow the instructions supplied in the manual for device handling and
positioning.
The weight of the device can cause injuries if not handled correctly.
Potential hazards for the device
In order to protect the device, observe the following warnings.
| Before reconnecting the voltage supply after any duly authorised operation,
make sure the device is ready to start working.
Then, connect it following the instructions in the manual.
---|---
| Do not touch the boards or the electronic components; the more sensitive
components may get damaged or be destroyed by static electricity.
Do not disconnect or connect any terminal while the device is operating.
Disconnect and check for the absence of voltage before performing any
operation.
3.2. PERSONAL PROTECTIVE EQUIPMENT (PPE)
When working on the device, use at least the following items of safety
equipment.
Name | Explanation |
---|---|
Safety footwear | In accordance with UNE-EN-ISO 20345:2012 or the latest |
edition published
Helmet| In accordance with EN 397:1995 or the latest edition published
Helmet with a face mask| In accordance with UNE-EN 166:2002 or the latest
edition published, if there are any live elements that can be directly
accessed.
Work garments| Close-fitting and non-flammable, in 100% cotton
Dielectric gloves| In accordance with EN 60903:2005 or the latest edition
published
The equipment or devices used for operations with the system energised must
have at least category III-1000 Volt insulation.
If the regulations in the location of installation require other types of
personal protective equipment, the equipment must be integrated in a suitable
manner.
DEVICE DELIVERY AND STORAGE
4.1. STANDARD CONFIGURATION
The charging station version DLM AUTO START has a standard pre-configuration
set up by GEWISS.
This configuration enables the operating mode called “ECO” and the charging
power is the nominal product power (4.6 or 7.4kW).
The customer or the installer is responsible for configuring the charging
station, selecting one of the available operating modes and the relative
operations using the I-CON MANAGER APP available from the Google and Apple
stores.
The charging station version RFID has 2 RFID cards already memorised. The set
charging power is the nominal power.
The charging station version CLOUD OCCP has 2 RFID cards already memorized.
The OCPP parameters necessary for the connection with the Join On platform or
third-party platforms must be configured when starting up the product.
The following chapters provide additional information about these modes.
4.2. DELIVERY
Keep the device packaged until installation.
4.3. DEVICE IDENTIFICATION
The serial number of the device identifies it in an unequivocal manner. In any
communication with Gewiss, reference must be made to this number.
The device serial number is indicated with a data matrix on the technical data
label (on the side of the front panel).
4.4. DAMAGE DURING TRANSPORT
If the device was damaged during transport:
- Do not install it.
- Notify the fact immediately (within 5 days of delivery).
If it is necessary to return the device to the manufacturer, the original packaging must be used.
4.5. STORAGE
Failure to observe the instructions provided in this section could cause
damage to the device. The manufacturer declines all responsibility for damage
deriving from the failure to observe these instructions.
If the device is not installed immediately upon delivery, to avoid its deterioration, proceed as indicated below:
- To correctly conserve the charging station, do not remove the original packaging until the moment it is installed.
- Deterioration of the packaging (cuts, holes, etc.) prevents the correct conservation of the charging station prior to installation. The manufacturer declines all responsibility relative to the consequences caused by packaging deterioration.
- Keep the device clean (remove dust, chips, grease, etc.) and avoid the presence of rodents.
- Protect it against water spray, welding sparks, etc.
- Cover the device with a protective breathable material to avoid condensation caused by environmental humidity.
- Charging stations kept in a warehouse must not be subjected to climatic conditions other than those indicated below:
Ambient storage conditions|
---|---
Minimum temperature| -40°C
Minimum temperature of the surrounding air| -40°C
Maximum temperature of the surrounding air| 70°C
Maximum relative humidity without condensation| 95%
- It is very important to protect the system against corrosive chemical products and saline environments.
DEVICE HANDLING
During transport, the device must be protected against mechanical shocks,
vibrations, water spray (rain) and any other product or situation able to
damage it or alter its behaviour. Failure to respect these instructions could
cause the product warranty to be cancelled without the manufacturer bearing
any liability.
5.1. TRANSPORT
Handling the unpackaged device
At least the following provisions must be observed:
- Follow the fundamental ergonomic recommendations to avoid injuries when lifting weights.
- Do not release the device until it is perfectly fastened or positioned.
- Follow the instructions of another person who guides the movements to be made.
5.2. PACKAGING REMOVAL
The correct handling of the charging stations is very important to:
- Avoid damaging the packaging that maintains their optimum condition, from shipment to the moment they are installed.
- Avoid striking or dropping the mechanical stations as this could deteriorate the mechanical properties.
- Avoid, as far as possible, the vibrations that could cause subsequent abnormal operation.
If a fault is discovered, contact Gewiss immediately.
Packaging disposal
The packaging can be sent to an authorised non-hazardous waste agent.
In any case, each part of the packaging must be disposed of as follows:
- Plastic (polystyrene, plastic bags and bubble wrap): relative container.
- Cardboard: relative container.
PREPARATION FOR DEVICE INSTALLATION
To decide the location of the device and prepare for its installation, a
series of instructions connected to the properties of the device must be
followed.
6.1. ENVIRONMENT
- Position the charging station in a location that can be accessed for installation and maintenance, which permits its use and the reading of the LED indicators.
- Avoid corrosive environments that could have an influence on the correct operation of the device.
- It is prohibited to leave any object on the device.
6.2. ENVIRONMENTAL CONDITIONS
To select the most suitable location, take the environmental operating
conditions of the device into consideration.
Environmental conditions|
---|---
Minimum temperature| -25°C
Minimum temperature of the surrounding air| -25°C
Maximum temperature of the surrounding air| +50°C
Maximum relative humidity without condensation| 95%
NOTE= if the ambient temperature is higher than 40°C, a cover must be
installed to protect the device from direct sunlight.
Remember that it could occasionally produce a small amount of condensation as
a result of temperature changes.
Therefore, in addition to the protection it has, the charging stations must be
monitored when they are used in areas where it is probable that not all the
previously indicated conditions will be satisfied.
Never connect the device to the voltage supply when there is condensation.
6.3. SUPPORT AND FASTENING SURFACE
To ensure correct heat dispersal and a good hold, the recharging stations must
be installed on a perfectly vertical wall.
The wall on which the device is fastened must be solid. It must be possible to drill the wall and insert wall plugs and anchor bolts that are suitable for supporting the device weight.
6.4. OPENING THE CASING
To open the casing from the main access, proceed as shown in the following
figures.
6.5. CLOSING THE CASING
6.6. DLM AUTOSTART VERSION – REQUIREMENTS FOR THE USE OF THE DYNAMIC
MANAGEMENT FUNCTIONALITY OF THE CHARGING POWER
The charging station can be set to dynamically manage the charging power to
the electric vehicle. To be able to implement this logic, the electrical
system must be prepared accordingly. An energy meter (code GWD6812 or GWD6817)
must be installed upstream of the electrical system that is able to measure
all domestic consumptions.
This energy meter must then be connected to the charging station via an RS485
line in order to permit communication on the Modbus protocol. Refer to section
12.1.2 for more details.
DEVICE INSTALLATION AND CONNECTION
Before proceeding with device installation, remove the packaging, paying
particular attention to not damage the casing.
Make sure there is no condensation inside the packaging. Otherwise, install
the device only when it is completely dry.
| All the installation operations must be carried out in compliance with the
directive in force.
---|---
| All operations that involve moving large weights must be done by two
people.
| Connection must be carried out when the system is de-energised and by
qualified personnel.
| Scrupulously check that the device is not energised when accessing it
inside.
| After completing the installation of the wallbox, remove the protective
film from the front display..
7.1. GENERAL INSTALLATION REQUIREMENTS
- The device must be installed in a suitable environment that satisfies the information described in chapter “6. Preparation for device installation”. Furthermore, the elements used in the rest of the installation must be compatible with the device and compliant with the applicable law.
- The ventilation and work space must be suitable for the maintenance operations according to the directive in force.
- The external connection devices must be suitable and observe the distance established by the directive in force.
- The section of the connection cables must be suitable for the maximum current intensity.
- The system must have everything necessary to guarantee the proper operation of the charging station based on the preferred charging mode that was selected, in particular for the version AUTOSTART DLM. If this is not guaranteed, station operation will be limited or will not function.
7.2. JOINON WALLBOX I-CON PREMIUM
7.2.1. DEVICE INSTALLATION
- For device assembly, one of the two following solutions can be selected:
• Fixing on the wall • Fixing with the aid of support brackets on pole GW46551• Fixing to the support on the ground: after attaching the support to the ground, fix the column to the plate on the support (using the protruding screw, already installed), then use screws to fix the WB to the plate that includes the threaded rivets Cable inlet on the back of the circled area. Make the necessary holes.
• Surface-mounting of the Wallbox
Eliminate the relevant knockouts on the basis of the cable inlet chosen (A
from below, B from the rear), then fix the box in the wall
Fix it to the columns of the flush-mounting box using self-threading screws Ø4
For the cable inlet from the bottom (A), use the cable glands suppliedFor the cable inlet from the rear (B), prepare the back plate of the Wall Box on the basis of your requirements
7.2.2. CONNECTION OF THE DEVICE POWER SUPPLY
Protection devices
Each charging station must be protected upstream by circuit breaker protection
and residual current devices required by the low voltage electrical system
standard. In particular, each individual station must be protected upstream by
a Type A residual current circuit breaker 30 mA + miniature circuit breaker
(the choice of device must be suitable for the power level and the power
supply of the recharging station; protection against DC leakage is provided by
the DC Leakage 6 mA device built into the products).
Wiring requisites
The connection must satisfy some requirements:
Connection specifications|
---|---
Type of connection| Single-phase/three-phase
Number of wires| 2P+E/3P+N+E
Rated current| Up to 32A
Maximum wire diameter| 10mm²
Connection procedure
-
Open the casing as shown in the figure.
-
Power supply inlet
-
Connect the power supply and signal cables according to the different modelsThis applies for the following charging stations:
– GWJ3202L – WB ICON PREM.RFID 7.4kW T2S IP55 – ETH
– GWJ3202R – WB ICON PREM.RFID 7.4kW T2S IP55
– GWJ3202W – WB ICON PREM.RFID 7.4kW T2S IP55 – 4G
– GWJ3204L – WB ICON PREM.RFID 22kW T2S IP55 – ETH
– GWJ3204R – WB ICON PREM.RFID 22kW T2S IP55
– GWJ3204W – WB ICON PREM.RFID 22kW T2S IP55 – 4G
– GWJ3212L – WB ICON PREM.RFID 7.4kW T2C IP55 – ETH
– GWJ3212R – WB ICON PREM.RFID 7.4kW T2C IP55
– GWJ3212W – WB ICON PREM.RFID 7.4kW T2C IP55 – 4G
– GWJ3214L – WB ICON PREM.RFID 22kW T2C IP55 – ETH
– GWJ3214R – WB ICON PREM.RFID 22kW T2C IP55
– GWJ3214W – WB ICON PREM.RFID 22kW T2C IP55 – 4GThis applies for the following charging stations:
FIGURE A
– GWJ3201A – WB ICON PREM.AUT.DLM 4kW T2S IP55
– GWJ3202A – WB ICON PREM.AUT.DLM 7.4kW T2S IP55
– GWJ3211A – WB ICON PREM.AUT.DLM 4kW T2C IP55
– GWJ3212A – WB ICON PREM.AUT.DLM 7.4kW T2C IP55
– GWJ3301A – WB ICON PREM.A.AUT.DLM 4kW T2S IP55
– GWJ3302A – WB ICON PREM.A.AUT.DLM 7.4kW T2S IP55
– GWJ3311A – WB ICON PREM.A.AUT.DLM 4kW T2C IP55
– GWJ3312A – WB ICON PREM.A.AUT.DLM 7.4kW T2C IP55
FIGURE B
– GWJ3203A – WB ICON PREM.AUT.DLM 11kW T2S IP55
– GWJ3213A – WB ICON PREM.AUT.DLM 11kW T2C IP55
– GWJ3303A – WB ICON PREM.A.AUT.DLM 11kW T2S IP55
– GWJ3313A – WB ICON PREM.A.AUT.DLM 11kW T2C IP55 This applies for the following charging stations:
FIGURE A – FIGURE B
– GWJ3201A – WB ICON PREM.AUT.DLM 4kW T2S IP55
– GWJ3202A – WB ICON PREM.AUT.DLM 7.4kW T2S IP55
– GWJ3203A – WB ICON PREM.AUT.DLM 11kW T2S IP55
– GWJ3211A – WB ICON PREM.AUT.DLM 4kW T2C IP55
– GWJ3212A – WB ICON PREM.AUT.DLM 7.4kW T2C IP55
– GWJ3213A – WB ICON PREM.AUT.DLM 11kW T2C IP55
– GWJ3301A – WB ICON PREM.A.AUT.DLM 4kW T2S IP55
– GWJ3302A – WB ICON PREM.A.AUT.DLM 7.4kW T2S IP55
– GWJ3303A – WB ICON PREM.A.AUT.DLM 11kW T2S IP55
– GWJ3311A – WB ICON PREM.A.AUT.DLM 4kW T2C IP55
– GWJ3312A – WB ICON PREM.A.AUT.DLM 7.4kW T2C IP55
– GWJ3313A – WB ICON PREM.A.AUT.DLM 11kW T2C IP55 -
Once the electrical system is complete, the system is ready to be turned on.
If the station identifies a malfunction, the front status LED will turn red.
7.3 DLM AUTOSTART VERSION
7.3.1 INSTALLATION AND CONFIGURATION OF THE ENERGY METER
The use of the operating mode called DLM requires the pre-arrangement of the
electrical system as indicated below. If this is not done, this mode cannot be
used.
The first requirement is the presence of an energy meter (code GWD6812 or
GWD6817) in the electrical system.
This device must be installed downstream of the main switch (usually a
residual current circuit breaker) and upstream of all the various circuit
breaker protections installed in order to measure all domestic loads.
Once it is installed and powered, it is necessary to set 2 energy meter
parameters so it can communicate correctly with the charging station.
The parameters available are:
– NODE SERIAL ADDRESS → parameter P-20 → must be set to 2
– SERIAL SPEED → parameter P-21 → must be set to 38400
Refer to the energy meter manual to set these parameters.
7.3.2 CONNECTION OF THE RS485 DATA LINE
Additional meter to install upstream to meter the total consumption of the
building.
| GWD6812| GWD6817
---|---|---
TYPE OF POWER SUPPLY| SINGLE-PHASE| THREE-PHASE
MAXIMUM CURRENT| 40A| 80A
NUMBER OF MODULES| 1 mod.| 4 mod.
TYPE OF CONNECTION| DIRECT| DIRECT
COMMUNICATION WITH WALLBOX| Modbus RS 485| Modbus RS 485
The second requirement necessary in order to use the DLM operating mode is to
connect the RS485 data line between the energy meter and the charging station.
Refer to the instructions contained in the GWD6812 or GWD6817 energy meter for
the correct connection of the cable to the device terminals.
The charging station is provided with a double fixing terminal in the bottom
right area.
In order to make the connection correctly, it is necessary to comply with the
following recommendations:
– Use a BELDEN 3105A cable.
– It is recommended to maintain a distance of approx. 100 m between the
charging station and the external energy meter. It is however possible to
exceed this limit in relation to the type of system and being careful to
respect the intrinsic limitations of the RS485 connection.
– It is necessary to guarantee the absence of disturbances to guarantee
correct communication
– It is also necessary to insert the termination resistance of 120 Ohm on the
serial line in order to minimise the reflections, which is important for high
bitrates and long cable distances.
7.3.3 CLEAN CONTACT CONNECTION
The station has a clean contact to remotely control some actions.
To ensure that is operates correctly, the following must be observed
– Short circuit current: 10mA
– Cable section: 1mm2
– Managed statuses: terminals short circuiting or terminals open
– Max. distance: 50mt
NOTE= the signal cable used must be free of disturbances from the power
line.
APP AND CHARGING STATION CONNECTION
The PREMIUM charging stations equipped with DLM functionality have Bluetooth
Low Energy connectivity (hereafter BLE) which makes it possible to use the
mobile “I-CON MANAGER” APP, which is needed to perform the phases of setting
the station, updating the firmware and displaying the charge log.
The setting options vary depending on the charging station model.
The starting point for the use of these functions is to have completed the
association between the station and the APP (also called pairing).
8.1. DOWNLOAD “I-CON MANAGER” APP
Download the app from the Google Play Store or the Apple App Store
8.2. PAIRING
The first step to perform to be able to use the I-CON MANAGER APP is to
connect the charging station and the smartphone, by pairing the devices.
- Power the charging station and wait for the initialization phase to end.
- Enable Bluetooth connectivity in your smartphone.
- Open the I-CON MANAGER APP.
- Following the instructions in the APP, select ADD STATION to start scanning the devices.
- Once the charging station is identified, it must be selected and confirm the association by entering the PAIRING code
- It is possible to scan the QR code located inside the station and on the warning sheet to easily identify the charging station to which you want to connect
- The pairing code can be found on the label located inside the station and on the relative documentation supplied with the product. Enter it in the APP to complete the PAIRING phase.
- When this phase is complete, the station will be connected to the APP and it will be possible to continue with setting and selecting the operating mode
OPERATION AND CHARACTERISTICS
The premium I-CON range is comprised of various operating modes, which are
explained below.
9.1 DLM AUTOSTART
The DLM AUTOSTART charging stations are able to manage 2 different charging
modes.
The first is called ECO and the second DLM.
One mode excludes the other, but it is possible to vary the configuration as
needed. Remember that for the DLM operating mode, there must be a specific
energy meter connected to the station as indicated in chapters 6, 7.2.3 and
7.2.4.
The simplified ECO mode is set by default on the charging station.
9.1.1 ECO OPERATING MODE
This mode is set by default on the charging station and the charging power is
the nominal one associated with the GWJ code of reference.
The user may customise this mode by varying the charging power, selecting from
among a set of available values, and/or indicate a time range within which
charging will be managed (outside of the set time range, it will be suspended
or ended).
9.1.2 DLM OPERATING MODE
This mode must be set specifically by the customer/installer, thereby
replacing the default ECO mode. With this mode, after setting some parameters
related to the system, the charging power will be managed autonomously by the
charging station based on domestic consumption.
If domestic consumption increases, the charging power is reduced until it is
suspended. When domestic consumption is reduced, the power can increase.
ATTENTION: in order to avoid unpleasant disconnections of the domestic
meter, the logic applied to managing the power is precautionary.
In order to cover all the needs and charging modes for the car, the minimum
current needed for charging is 8A for stations with a single-phase power
supply and 13A for stations with a three-phase power supply. Remember that for
the DLM operating mode, there must be a specific energy meter connected to the
station as indicated in chapters 6, 7.2.3 and 7.2.4.
9.2 RFID
RFID mode indicates that the session has to be activated and terminated using
the RFID cards supplied by the provider and added to the local station White
List beforehand.
9.3 CLOUD OCPP
CLOUD mode indicates that the charging station is connected to a control and
management platform. Thanks to this platform, the station can be controlled
and monitored while it’s operating, and the recharging sessions can be saved.
The end user accesses the service via an app or using RFID cards associated
with his/her own profile, in complete autonomy.
GRAPHIC INTERFACE OPERATION
The premium I-CON stations have a graphic interface comprised of a LED matrix display, touch push-buttons and luminous symbols. Details are provided below.
The function combined with one of the buttons in order to optimize the use of the functions offered by the charging station is shown below.
| Used to access the internal menu if the station is in stand-by or is
charging.
Used to confirm the setting.
---|---
| Used to scroll the various menu and submenu items.
It is possible to move clockwise or anticlockwise. It has backlighting that is
managed in sectors, based on the number of menu items.
It lights up intermittently to confirm that the setting was saved.
| If the station is set with ECO mode this touch push-button is used to
quickly call up the settings for that mode and change them only for the next
charging session. It can only be used if the station is in stand-by.
| It is the main display and shows the various internal menu texts and the
actions that the customer must perform during the charging process.
| It is the secondary display that displays the numerical variables that can
be set in the menu.
During a charging session, it displays the data related to power, energy and
duration (if available).
An example is shown below of the interaction with the graphic interface and a
change to one of the menu items.
EXAMPLE 1: CHANGE TO THE LANGUAGE SHOWN ON THE DISPLAY
- Touch the symbol to open the menu;
- Move the slider clockwise or anticlockwise to scroll the menu until reaching LANGUAGE;
- Once it is positioned to LANGUAGE, touch the symbol to confirm;
- Move the slider to display the different languages;
- Stop at the required language (ENGLISH for example) and press the push-button to select the language;
- The system will request confirmation for the selection, move the slider to select YES or NO, which are shown on the secondary display ;
- Press the push-button to confirm the selection;
- Move the slider to scroll the various languages until reaching EXIT; Perform the operation until exiting the menu.
EXAMPLE 2: SETTING THE DLM MODE AND RELATIVE OPERATING PARAMETERS
- Touch the symbol to open the menu;
- Move the slider clockwise or anticlockwise to scroll the menu until reaching OPERATING MODE;
- Once it is positioned to OPERATING MODE, touch the symbol to confirm;
- Move the slider to display the 2 options. Stop at DLM;
- Press the symbol to confirm;
- The system requests to confirm the selection, follow the instructions shown on the central display;
- Move the slider to scroll the options. Stop at YES;
- Press the symbol to confirm;
- The display will confirm that the setting was saved temporarily with the text SAVED and the slider will light up 3 times intermittently. Then the main menu item will be displayed again;
- Once the DLM MODE is selected, the following menu items can be used to configure the relative parameters, which are essential for the correct operation of the charging station;
- Move the slider until reaching DLM SETTINGS;
- Press the symbol to confirm;
- Select each of the items in the menu (SYSTEM POWER AND EXTERNAL METER TYPE) and set the relative values;
- Press the symbol to confirm;
- After all the items are set, exit the menu by selecting EXIT and press the symbol to confirm;
- To confirm the settings made, it is necessary to exit the menu voluntarily by selecting EXIT.
- Exiting the menu fully confirms that the settings are made. The message WAIT appears on the main display whereas the slider lights up with a dedicated light effect.
- If the parameter setting operation was successful, the station will display the standard message to guide the customer through the charging process.
NB: The changes made to the settings are saved by the charging station, but will become valid only when exiting voluntarily from the menu. If the menu is exited due to the timeout, the changes made will be deleted. The station closes the menu automatically after 1 minute of inactivity, deleting any settings that were made
10.1 INTERNAL MENU
The premium I-CON charging stations have a contextual menu that appears when
pressing the symbol .
The menu structure differs depending on the type of charging station and the
operating mode.
All menu items are displayed for charging stations with the DLM AUTOSTART
operating mode, considering the private use of the station. For the other
operating modes, such as RFID and CLOUD OCPP, considering that the menu can be
accessed by everyone, only some items are visible. The remaining “hidden”
items can be accessed using the MASTER card in order to limit access to
sensitive settings only for authorised personnel.
The menu structure in the various modes is shown below
NOTE (*)= only one of these menus is displayed and depends on the selection made for the OPERATING MODE.
STATUS INDICATORS
The charging station uses RGB LEDs and the display to inform the client about the status and indicate which actions need to be carried out. The status indication (READY, CHARGING, ERROR) is also provided in the “I-CON MANAGER” APP (if it is near the charging station and the devices are connected with each other).
The meanings of the various colours are explained below.
Colour and status | Description |
---|---|
Fixed green | The station is ready to start a charging session. No problem |
detected.
Flashing green| The recharging station is waiting for the vehicle to be
connected or disconnected.
Fixed blue| The charging session is in progress and the vehicle is absorbing
energy.
Flashing blue| The charging session is in progress, but the vehicle is not
absorbing energy (battery charged, or vehicle not ready for recharging).
Fixed red| An internal error has been detected by the station, and the
charging process cannot be continued.
Flashing red| The station has gone into RAD card deletion mode, to delete the
cards from the local White List.
Flashing white| The station displays the secret menu.
The station has gone into RFID card acquisition mode, to save the cards in the
local White List.
None| The charging station does not have the necessary power supply.
CHARGING PROCESS
The various operating modes of the premium I-CON premium charging station
involve a different approach to the charging process.
An explanation is provided below of how the charging process changes according
to the operating mode.
12.1 DLM AUTOSTART OPERATING MODE
12.1.1 VEHICLE CHARGE IN ECO MODE
As indicated in chapter 9, the ECO mode is set by default.
In order to customise the charging mode, the “I-CON MANAGER” APP must be used
or access the graphic interface in order to:
- Select a charging range to be used
- Set a time range for vehicle charging It is necessary to set a time range for charging.
To enable a recharging session:
METHOD 1
| Action to be carried out| RGB LED status
---|---|---
1| Make sure there are no errors on the charging station| Fixed green
2| Insert the charging plug in the socket-outlet of the station, and in the
vehicle or
Connect the mobile connector to the vehicle.| Fixed green
3 A| If a time range is set for enabling the charging, the station will remain
in stand-by until the set time is reached| Flashing blue
3B| If a time range is not set for enabling charging, the station will
immediately manage the communication with the vehicle| Flashing blue or
Fixed blue
4| The vehicle requests energy from the recharging station| Fixed blue
5| Charging session in progress but car battery charged| Flashing blue
6A| The charging session was not interrupted by the customer before the end of
the set time, therefore it was ended directly by the charging station|
Flashing green
6B| The charging session was ended by the customer by disconnecting the cable
from the vehicle| Flashing green
7| If the station detects no errors, it will return to standby| Fixed green
NOTE= To end the charging session, stop it first on the vehicle (the
method will change depending on the vehicle model. we suggest you refer to the
manual of your vehicle to find the right method). The cable can now be removed
from the vehicle, terminating the charging operation. The station will now
allow you to remove the plug.
The following correspondence table indicates the charging power values used by
the station and that can be set using the APP or the graphic interface
SELECTED OPERATING
MODE| VERSION| POWER SUPPLY| FACTORY VALUE
(Amperes – Power)| SETTABLE
VALUE IN THE APP OR ON
THE GRAPHIC INTERFACE
(Amperes – Power)
---|---|---|---|---
ECO| CABLE AND
MOBILE CONNECTOR
OR
FLUSH- MOUNTING
SOCKET-OUTLET| SINGLE-PHASE| 20 A – 4.6 kW| 20 A – 4.6 kW
18 A- 4.1 kW
15A- 3.5 kW
13A – 3 kW
10 A- 2.3 kW
8 A- 1.8 kW
32 A – 7.4 kW| 32 A – 7.4 kW
25 A – 5.8 kW
20 A- 4.6 kW
18 A – 4.1 kW
15A- 3.5 kW
13 A – 3 kW
10A- 2.3 kW
8A- 1.8 kW
THREE-PHASE| 16 A – 11 kW| 16 A – 11 kW
13 A- 9 kW
10A- 6.9 kW
8 A – 5.5 kW
12.1.2 VEHICLE CHARGE IN DLM MODE
This charging mode can be set using the “I-CON MANAGER” APP or on the graphic
interface and completing the configuration in order to:
- Determine the type of energy meter installed upstream.
- Set the limit power of your domestic system
As already indicated in the previous chapters, an energy meter (code GWD6812
or GWD6817) must be installed upstream of the electrical system and it must be
connected to the charging station via the RS485 line
The presence of the external energy meter connected to the charging station
and the indication of the system variables allow the station to manage
charging in a completely autonomous manner, varying the power based on the
trend of the domestic electrical consumption, thereby optimising charging as
much as possible.
NOTE= for 4.6 and 7.4kW single-phase stations, it is only possible to
associate the single-phase energy meter GWD6812 to ensure that the setting
related to system power is congruous. The same also applies for 11kW three
phase versions, where it will only be possible to associate the three-phase
energy meter GWD6817.
To enable a recharging session:
1 | Make sure there are no errors on the charging station | Fixed green |
---|---|---|
2 | Insert the charging plug in the socket-outlet of the station, and in the |
vehicle or
Connect the mobile connector to the vehicle.| Fixed green
3| The station will decide if it is possible to start the charge or if it must
be kept in stand-by based on the domestic consumption detected. The user does
not have to do anything| Flashing blue (charging in stand-by) or
Fixed blue (charging started)
4| At every moment, the station decides if it is possible to continue with
charging, or if it must be suspended to permit domestic consumption. There is
no action or operation that the customer can perform|
5| Charging session in progress but car battery charged or
Session suspended due to an increase in domestic consumption| Flashing blue
6| The charging session was ended by the customer by disconnecting the cable
from the vehicle| Flashing green
7| If the station detects no errors, it will return to standby| Fixed green
12.2 RFID OPERATING MODE
The station activates the charging session once a valid RFID card has been
swiped.
There are two ways of adding more RFID cards to the local list:
METHOD 1
# | Action to be carried out | RGB LED / Touch Slider status |
---|---|---|
1 | Swipe the MASTER key across the RFID reader to access the secret menu | From |
fixed green to flashing white
2| Move in the menu using the slider until reaching the item RFID CARD
MEMORISATION| Flashing white
3| Confirm the selection with the push-button .| Flashing white/ clockwise
light effects
4| Take each card that you want to add to the list and swipe them across the
RFID scanner. The colour of the RGB LED and the text on the main display
indicate correct acquisition| Fixed green for 2 seconds
5| To exit the RFID card memorisation menu and return to the previous item,
wait until timeout ends.|
6| Go to the EXIT item in the menu| From flashing white to fixed green
METHOD 2
# | Action to be carried out |
---|---|
1 | Disconnect the power supply to the product by turning off the main switch |
2 | Open the charging station to access the electronic board |
3 | Remove the microSD card from its slot on the electronic board |
4 | Insert the microSD card in the specific slot of your PC to open the folder |
5 | Create a .csv file called “RFID.csv”. |
The file structure must be
UID1;
UID2;
Example
Al 4HNL5T;
DZ47TBD5;
• • • •
6| Save the file in the main directory of the microSD card
7| Insert the microSD card in the slot on the electronic board again
8| Close the recharging station and reconnect the power supply to launch the
procedure. If the procedure has been completed without errors, the station
will import the file and the data it contains. The LEDs will flash blue, 3
times. At the end of the import procedure, the file will be renamed
RFID_old.csv on the microSD.
9| Once the command has been executed, the station will return to standby
Contact GEWISS SAT customer service for the UID codes of your RFID cards; you
will be asked to give the number on the cards. 4-byte or 7-byte cards can be
saved, as long as they are compatible with standard ISO/IEC 14443 part A
To delete an RFID card from the local list:
# | Action to be carried out | RGB LED / Touch Slider status |
---|---|---|
1 | Swipe the MASTER key across the RFID reader to access the secret menu | From |
fixed green to flashing white
2| Move in the menu using the slider until reaching the item RFID CARD
DELETION| Flashing white
3| Confirm the selection with the push-button| Flashing red/ anticlockwise
lighteffects
4| Take each card that you want to delete from the list and swipe it across
the RFID scanner. The colour of the RGB LED and the text on the main display
indicate correct deletion| Fixed green for 2 seconds
5| To exit the RFID card deletion menu and return to the previous item, wait
until timeout ends.|
6| Go to the EXIT item in the menu| From flashing white to fixed green
To enable a recharging session:
# | Action to be carried out | RGB LED status |
---|---|---|
1 | Make sure there are no errors on the charging station | Fixed green |
2 | Swipe an RFID card across the scanner, close to the graphic symbol | Fixed |
green
3| If the card is recognised (i.e. it’s in the local list), the recharging
station is activated to begin the charging session, and waits for the vehicle
to be connected.| Flashing green
4| Once the vehicle has been connected, the station checks that everything is
OK for the charging session| Flashing green
5| If there are no problems, the charging station will block the
plug in the socket-outlet both electrically and mechanically
(not for versions with a cable). The recharging session begins| Flashing blue
6| The vehicle requests energy from the recharging station| Fixed blue
7| Recharging session in progress| Fixed blue or flashing blue
| To end the charging session, take the same RFID card used to launch the
session and swipe it across the scanner again. The The station ends the
charging session by releasing the plug from the Type 2 socket-outlet (not for
versions with a cable)| From fixed blue or flashing blue to flash-ing green
9| Take the plug out of the socket-outlet on the charging station side| From
flashing green to fixed green
10| If the station detects no errors, it will return to standby| Fixed green
12.3 CLOUD OCPP OPERATING MODE
In this mode, the charging station is connected to a control platform via the
OCPP protocol. The OCPP protocol allows the station to connect to any platform
which uses that protocol. To take advantage of this mode, a specific parameter
configuration is needed in order to create correct station-platform
communication. The use of connected solutions allows access to a series of
advanced options that give both the end user and the owner better access to
the service. The end user can use the JOINON app or a similar expedient to
find the nearest recharging station and access the service by following the
instructions given. The station owner can monitor the status of the station
and the consumption level from remote and in real time.
CLEAN CONTACT CONNECTION
The charging station has a clean contact that can be used by external devices to check the charging station, intervening in the current charging process.
The operating logic is combined with the position of selector number 4 of the
DIPSWITCH on the electronic board.
13.1 DEFAULT SETTING
The default setting for selector n. 4 of the DIPSWITCH is OFF
13.1.1 OPERATING LOGIC
With the selector in this position, the operating logic is
ENABLING CONTACT | VEHICLE CHARGING MANAGEMENT |
---|---|
Open | Charging enabled without external limitations. The logics of the ECO or |
DLM mode are actuated depending on how the charging station is set
Closed| Charging blocked or suspended
Charging is blocked if the signal arrives when the station is in standby
Charging is suspended if the signal arrives when the station is charging
13.2 ADDITIONAL SETTING
It is possible to change the position. The default setting for selector n. 4
of the DIPSWITCH is OFF
13.2.1 OPERATING LOGIC
With the selector in this position, the operating logic is
ENABLING CONTACT | VEHICLE CHARGING MANAGEMENT |
---|---|
Open | Charging blocked or suspended |
Charging is blocked if the signal arrives when the station is in standby
Charging is suspended if the signal arrives when the station is charging
Closed| Charging enabled without external limitations. The logics of the ECO
or DLM mode are actuated depending on how the charging station is set
CHARGE POWER REDUCTION BASED ON THE INTERNAL TEMPERATURE
The charging station has an internal temperature sensor. Based on the internal
temperatures detected, which are influenced by the environmental conditions
and the state of the charging station (stand-by, charging or error), the
charging power can be decreased in order to protect the integrity and
operation of the internal components.
For example, charging at 22kW, if the internal temperature exceeds the set
threshold, is decreased to 11kW until the internal temperatures detected do
not return below the set limits.
FAULTS AND TROUBLESHOOTING
The station codifies the errors found by the electronic board and saves them
in the internal log.
The log files are saved on the microSD card on the electronic board. These
files need to be analysed in order to find the cause of the problem.
The errors that might be detected by the charging station are listed below
Error code | Description | Solution |
---|---|---|
Error 4 | The contactor is working when it shouldn’t be. The Type 2 socket- | |
outlet is powered in the standby condition | Check the signal from the |
electronic board to the contactor, to make sure the former isn’t controlling
the latter. If the board isn’t controlling the contactor, make sure the
contactor contacts aren’t jammed. If necessary, replace the device
Error 8| The external energy meter (installed and connected to the station for
the DLM operating mode) or the intimal one does not communicate with the
station| Check the Modbus line connection
Check the power supply to the energy meters Make sure the energy meters are
working properly Make sure the component on the Modbus line is numbered
correctly
Error 13| DC current detected on return line from the vehicle| In this
situation, the charging session is immediately suspended. Remove the
recharging cable from the vehicle and wait to begin a new session.
If the problem persists, contact the manufacturer of the vehicle
Error 14| Short-circuit detected on the CP signal| The station detects a
short-circuit between the CP signal and earth.
Remove the cable and try again.
If the error persists, replace the cable.
Error 15| The load connected is not suitable for recharging| If a vehicle has
been connected but the problem persists, contact the manufacturer of the
vehicle.
Error 16| Problem found with BLE connectivity| Contact GEWISS customer
support.
The station can still be used, but it cannot be configured via the APR
Error 18| Communication problem between the graphic interface and the
electronic board
Or incorrect configuration of the product code| Contact GEWISS customer
support to attempt station configuration
If the problem continues, contact GEWISS customer support.
Station OFF| The electronic board is not receiving the power supply it needs
in order to work| Check the power supply upstream of the station Check that
the circuit breaker protection on the electronic board protection panel is
working prop-erly
Check the 12V power supply to the electronic board
In the case of products connected to the JOINON platform, or if the
maintenance package has been purchased, call the Free Phone number 800 123 325
when necessary.
In all other cases where technical support is required, call GEWISS SAT
customer service.
UPDATING THE FIRMWARE
The CLOUD OCPP version charging stations can be updated remotely using the
methods offered by the OCPP protocol.
The other versions can be updated using the “I-CON MANAGER” APP, following the
instructions in the APP.
If this is not possible, the stations can be updated using the microSD
inserted into the slot of the electronic board. To determine the firmware
versions present in the product, select INFO in the menu (it can always be
accessed in any product operating mode). All the firmware versions present are
shown in the relative submenu.
To update the firmware, proceed as follows:
# | Action to be carried out |
---|---|
1 | Disconnect the power supply to the product by turning off the main switch |
2 | Open the charging station to access the electronic board |
3 | Remove the microSD card from its slot on the electronic board |
4 | Insert the microSD card in the specific slot on your PC, to open the folder |
5 | Paste the update file in the main folder of the microSD card |
NB: contact GEWISS SAT customer service for the most recent file <(which will
also be available on the GEWISS website, using a code search)
6| Insert the microSD card in the slot on the electronic board
7| Close the charging station and reconnect the power supply to launch the
updating procedure
8| At the end of the updating procedure, the station will confirm the positive
outcome via the front LED, which will flash green 3 times.
NOTE=The FW update package(s) is/are inserted in the main folder of the microSD as shown in the example below
MODIFYING THE OPERATING PARAMETERS OF THE RECHARGING STATION
Once the product has been installed, certain station operating parameters can
be modified via a text file to be saved on the microSD card inserted in the
charging station itself.
Use a computer to create a text file renamed “config.ini”, where you can
insert the parameters you want to modify. The parameters must be added as
indicated below.
The parameters that can be modified are:
Function description| Name of the parameter to be used| Available
options, and examples
---|---|---
Maximum input current| MAXAMPEREAVAILABLE| The input current set in the
factory can be altered to suit the real availability and avoid problems during
recharging. To do this, use the MAXAMPEREAVAILABLE parameter
Example MAXAMPEREAVAILABLE=32
current Maximum recharging| AMPERESOCKET SX| It is possible to define a
recharging current different from the one set in the factory. To do this, use
the AM-PERESOCKET_SX parameter
Example AMPERESOCKET_SX=10
Date and time| DATETIME| If the station date is wrong, it can be updated using
the DATETIME value. The format is YYYY/MM/DD- hh: mm
Example DATETIME=2021/01/31-14:00
LOG level| LOGLEVEL| The LOG level saved by the recharging station on the
microSD card can be modified using the LOGLEVEL parameter. There are 2
options: 3 (limited wordiness) or 4 (high degree of wordiness)
Example LOGLEVEL=3
DISCONNECTING FROM THE MAINS SUPPLY
This section describes the procedure for disconnecting the device from the mains network. If you want to work inside the device (qualified personnel only), interventions must first be made on the protection elements upstream of the line (both for the power level part and the power supply to the electronic board).
PREVENTIVE MAINTENANCE
19.1. RESIDUAL CURRENT DEVICES
The residual current circuit breakers installed upstream of the station must
be checked at least once every 6 months to make sure they are working
properly. To do this, press the TEST key and make sure the device actually
trips.
Contact details according to the relevant European Directives and Regulations:
GEWISS S.p.A. Via A.Volta, 1 IT-24069 Cenate Sotto (BG) Italy tel: +39 035 946
111 E-mail: qualitymarks@gewiss.com
According to applicable UK regulations, the company responsible for placing
the goods in UK market is:
GEWISS UK LTD – Unity House, Compass Point Business Park, 9 Stocks Bridge Way,
ST IVES
Cambridgeshire, PE27 5JL, United Kingdom tel: +44 1954 712757 E-mail: gewiss-
uk@gewiss.com
+39 035 946 11
8:30 – 12:30 / 14:00 – 18:00
lunedì – venerdì / monday – friday
****www.gewiss.com
http://qr.gewiss.com/?qrcode=000482
ULTIMA REVISIONE 02/2023
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