SUNELL SN-TPC2553DRT-F Bi-Spectrum Bullet Network Camera User Manual

June 12, 2024
SUNELL

Bi-spectrum
Network Camera
SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network
Camera Issue: V 1.0
Data: 2023-05-24
User Manual

Precautions

Fully understand this document before using this device, and strictly observe rules in this document when using this device. If you install this device in public places, provide the tip “You have entered the area of electronic surveillance” in an eye-catching place.
Failure to correctly use electrical products may cause fire and severe injuries. To prevent accidents, carefully read the following context:
Symbols
This document may contain the following symbols whose meanings are described accordingly.

Symbol Description
DANGER It alerts you to fatal dangers which, if not avoided, may cause

deaths or severe injuries.
WARNING| It alerts you to moderate dangers which, if not avoided, may cause minor or moderate injuries.
CAUTION| It alerts you to risks. Neglect of these risks may cause device damage, data loss, device performance deterioration, or unpredictable results.
| It provides a tip that may help you resolve problems or save time.
| It provides additional information.

DANGER
To prevent electric shocks or other dangers, keep power plugs dry and clean.

WARNING

  • Strictly observe installation requirements when installing the device. The manufacturer shall not be held responsible for device damage caused by users’ nonconformance to these requirements.

  • Strictly conform to local electrical safety standards and use power adapters which are marked with the LPS standard when installing and using this device. Otherwise, this device may be damaged.

  • Use accessories delivered with this device. The voltage must meet input voltage requirements for this device.

  • If this device is installed in places with unsteady voltage, ground the device to discharge high energy such as electrical surges in order to prevent the power supply from burning out.

  • When this device is in use, ensure that no water or any liquid flows into the device. If water or liquid unexpectedly flows into the device, immediately power off the device and disconnect all cables (such as power cables and network cables) from this device.

  • Do not place the thermal imaging camera and unpackaged products at a radiation source with a high intensity regardless of whether the device is in the normal poweron state, for example, the sun, laser, and electric arc welder, and place the thermal imaging camera and unpackaged products against objects with a high heat source, for example, the sun. Otherwise, the accuracy of the thermal imaging camera will be affected. In addition, the detector in the thermal imaging camera may be permanently damaged.

  • If this device is installed in places where thunder and lightning frequently occur, ground the device nearby to discharge high energy such as thunder strikes in order to prevent device damage.
    CAUTION

  • Unless otherwise specified in the user manual, do not use the thermal imaging camera in an environment with the temperature lower than -20C (-4 F) or higher than 60C (+140 F). Otherwise, the images displayed by the thermal imaging camera are
    abnormal and the device may be damaged if working beyond the temperature range for a long period.

  • During the outdoor installation, prevent the morning or evening sunlight incidence to the lens of the thermal imaging camera. The sun shade must be installed and adjusted according to the angle of the sunlight illumination.

  • Avoid heavy loads, intensive shakes, and soaking to prevent damages during transportation and storage. The warranty does not cover any device damage that is caused during secondary packaging and transportation after the original packaging is taken apart.

  • This device is a static sensitivity device. Improper static may damage the thermal imaging camera. ESD protection measures and reliable grounding must be well prepared for device installation and uninstallation.

  • Protect this device from fall-down and intensive strikes, keep the device away from magnetic field interference, and do not install the device in places with shaking surfaces or under shocks.

  • Use a soft and dry cloth to clean the device body. In case that the dirt is hard to remove, use a dry cloth dipped in a small amount of mild detergent and gently wipethe device, and then dry it again. Pay special attention to the front window of the thermal imaging camera because this is precision optics. If the front window has water spots, use a clean and soft cloth moistened with water to wipe it. If the front window needs further cleaning, use a soft cloth dampened with isopropyl alcohol or detergent. Improper cleaning can cause damage to the device.

  • The lens window of the thermal imaging camera is designed to be applicable to an outdoor environment. The window is coated with durable coating material, but may require frequent cleaning. When you found lens image degradation or excessive accumulation of pollutants, you should clear up the window in a timely manner.
    Exercise caution when you use this device in severe sandstorm (such as deserts) or corrosive environments (such as offshore). Improper use may cause surface coating off.

  • Do not jam the ventilation opening. Follow the installation instructions provided in this document when installing the device.

  • Keep the device away from heat sources such as radiators, electric heaters, or other heat equipment.

  • Keep the device away from moist, dusty, extremely hot or cold places, or places with strong electric radiation.

  • If the device is installed outdoors, take insect- and moisture-proof measures to avoid circuit board corrosion that can affect monitoring.

  • Remove the power plug if the device is idle for a long time.

  • Before unpacking, check whether the fragile sticker is damaged. If the fragile sticker is damaged, contact customer services or sales personnel. The manufacturer shall not be held responsible for any artificial damage of the fragile sticker.

Special Announcement
All complete products sold by the manufacturer are delivered along with nameplates, operation instructions, and accessories after strict inspection. The manufacturer shall not be held responsible for counterfeit products.
This manual may contain misprints, technology information that is not accurate enough, or product function and operation description that is slightly inconsistent with the actual product. The manufacturer will update this manual according to product function enhancement or changes and regularly update the software and hardware described in this manual. Update information will be added to new versions of this manual without prior notice.
This manual is only for reference and does not ensure that the information is totally consistent with the actual product. For consistency, see the actual product.

Product Overview

1.1 About Product

  • The Bi-spectrum network camera is integrated with the thermal imaging and temperature measuring, visible fusion, core image intelligent analysis, etc.
  • Unique double registration mechanism, visible light and thermal imaging is reflecting the same scene.
  • The Bi-spectrum network camera is high precision, built-in automatic temperature correction, completely eliminate the temperature drift, it can work stable and reliable for long time.
  • Intelligent temperature and visible light image channel display details information to easily monitor and discriminate.
  • Smart over temperature alarm and location, sound and light alarm, track rapidly when temperature was abnormal.
    It can be widely used in important fields such as airports, stations, urban roads, traffic surveys, corporate security, warehouse monitoring, and residential security.

1.2 Device Dimension
Figure 1-1 shows the dimensions of device.SUNELL SN TPC2553DRT F Bi Spectrum
Bullet Network Camera - Product OverviewSUNELL SN TPC2553DRT F Bi Spectrum Bullet
Network Camera - Product Overview 1Reset : Reset button, long press for 5s to restore to factory settings.
Power : If the power is normal, the red light is on.
NET: Network indicator, if the data is transiting, the green light is flash.
SD: SD card indicator, if the card is plugged, the blue light is on.
1.3 Installation
Step 1 Stick the installation location sticker on ceiling or wall, drill four holes based on the marks on the sticker. Drive the swell plastic buttons into holes.
Step 2 Loosen screw 1 to free the body to easy to install the fixed screws of camera. This step before mount is highly suggested to make it convenient to use electric screwdriver, as shown in Figure 1-2. Step 3 Install the camera on the ceiling or wall and fixe the screws as shown in Figure 1-3. Step 4 Connect the multi-connector cable and monitor, loosen the screw 2 to adjust the position so that the camera face the monitored area, as shown in Figure 1-4. Tighten the screw 1 and screw 2.

1.4 Cable Connection

The different models may have different cables, please refer to actual product.SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Product
Overview 5Table 1-1 Multi-connector Combination Cables

ID Core of Cable Functions
1 Network interface Connect to the standard Ethernet cable. Support PoE

power supply.
2| ALARM 1| Alarm in/ alarm out I
Brown: alarm OUT COM 1 Blue: alarm OUT 1
White: alarm IN COM 1 Green: alarm IN 1
3| ALARM 2| Alarm in/ alarm out 2 Orange: alarm OUT COM 2
Yellow: alarm OUT 2 Grey: alarm IN COM 2 Purple : alarm IN 2
4| RS485| RS485 interface connects to the external pan & tilt. Pink & red is RS485+ Black & white is RS485-
5| DC12V (2A)| Power interface, connects to the 12 V DC power supply.
6| Audio Output| Connect to the external audio device such as the voice box.
7| Audio Input| Input the audio signal and receives the analog audio signals from the sound pick-up device.

Quick Configuration

2.1 Login and Logout

CAUTION
 To access the web interface through Edge browser (IE Mode); Otherwise, some functions may be unavailable.
Login system
Step 1 Open the Microsoft Edge, enter the IP address of IP camera (default value: 192.168.0.121) in the address box, and press Enter.
The login page is displayed, as shown in Figure 2-1.SUNELL SN TPC2553DRT F
Bi Spectrum Bullet Network Camera - LogoutStep 2 Input the User Name and Password.

  • Access the web at Edge browser which the mode should switch to Reload in Internet Explorer mode. At browser “Setting > Default browser” page, Let Internet Explorer open sites in Microsoft Edge choose “Always (Recommenced)”; Allow sites to be reloaded in Internet Explorer mode (IE mode) choose “Allow”.
    Figure 2-2 Internet Explorer Compatibility
    SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Logout
1

  • The default name and password are both admin. Modify the password when you login the system for first time to ensure system security.

  • After modifying password, you need to wait at least three minutes then power off to make sure modifying successfully . Or login the Web again to test the new password.

  • You can change the system display language on the login page.

Step 3 Click Login arrow to enter main interface.
—-End
Logout
Click in the top right to back to Web Login.
—-End
2.2 Homepage Layout
On the homepage, user can view real-time video, playback, people counting and configuration. User can set Sensor parameters, Video parameter, Video control, and logout of the system. Figure 2-3 is shown the homepage layout. Table 2-1 lists the elements on the homepage layout. SUNELL SN TPC2553DRT F Bi
Spectrum Bullet Network Camera - Logout 2Table 2-1 Elements on the Homepage

NO. Element Description
1 Real-time video area Real-time videos are played in this area. You can

also set sensor parameters. The two channels are displaying at the same time.
2| Playback| You can query the playback videos in this area.
3| People Counting| Set the query condition to query the people counting, the statistical can be shown in different types, such as line chart, histogram, list, the detail information please refer to chapter 2.5
4| Configuration| You can choose a menu to set device parameters, including the device information, audio and video streams, alarm setting, and privacy mask function.
5| Change password| You can click to change the password.
6| Sign Out| You can click to return to the login page.
7| Stream| The visible light channel has two streams. You can set details at configuration base stream interface.

The thermal image channel has two streams.

NO. Element Description
8 : Play / pause.

: Switch the mode.
: Audio.  : Interphone.  : Sensor, or click right mouse button, more details please refer to chapter 4 and 5  : Snapshot. : Record video to local storage. : Intelligent analysis, Choose the stream to stream 2, click to open the intelligent analysis, it will show target information and video stream draw line after you have turned on the function in IAS settings.

When the device generates an alarm, the alarm icon is displayed. You can click to view the alarm information.

When the device accepts an alarm signal, the alarm icon will display within 10s in the web management system.
—-End
2.3 Changing the Password
Description
User can click to change the password for logging into the system.
Procedure
Step 1 Click in the upper right corner of the main page.
The Change Password dialog box is displayed, as shown in Figure 2-4.SUNELL
SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Logout
3

  • The change password page will be displayed if you don’t change the default password when you login the system for the first time.

Step 2 Input the old password, new password, and confirm password.
Step 3 Click OK.
If the message “Change password success” is displayed, the password is successfully changed. If the password fails to be changed, the cause is displayed. (For example, the new password length couldn’t be less than eight.)
—-End
2.4 Browse Video
User can browse the real-time video in the web management system.
Preparation
To ensure the real-time video can be played properly, you must perform the following operations when you log in to the web for the first time:
Step 1 Open Microsoft Edge. Choose Control Panel > Internet options > Security

Trusted sites > Sites.
In the display dialog box, click Add, as shown in Figure 2-5.SUNELL SN
TPC2553DRT F Bi Spectrum Bullet Network Camera -
ConfigurationStep 2 In Microsoft Edge, choose Control Panel > Internet Options > Security > Customer level, and set Download unsigned ActiveX control and initialize and script ActiveX controls not marked as safe for scripting under ActiveX controls and plug-ins to Enable, as shown in Figure 2-6.SUNELL SN TPC2553DRT F Bi
Spectrum Bullet Network Camera - Configuration 1Step 3 Download and install the player control as prompted.

  • The login page is displayed when the control is loaded.
  • If you can view the live video immediately, you can ignore the steps of adding trust site.

2.4.1 Install Plugins
You will be prompted with a message “Download and install the new plugin” as shown in Figure 2-7 when you log in to the web management system for the first time.SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera -
Configuration 2Procedure
Step 2 Click the message, download and install the plugin follow the prompts.
Step 3 Reopen the browser after installation.
Step 4 On live video page, you can operate these buttons as shown in live video.’

  • Channel switch, click the live video, the red frame means the chosen channel.
  • During installing plugins, you need to close the browser, finish the installation, login the device again.

—-End
2.5 People Counting
At People Counting interface, you can view the people counting data throughout setting query condition (choose the detail time at date’s pop up window).
There are three modes to show the data, such as line chart, histogram, and list, as shown in Figure 2-8.SUNELL SN TPC2553DRT F Bi Spectrum Bullet
Network Camera - Counting

Click “Download” to download the query result.
Choose the mode of showing result, such as line chart, histogram, list.
Click “Query” to query the data of people counting.
User can download the result to local folder.
—-End
2.6 Setting Local Network Parameters

Description
Local network parameters include:

  • IP protocol
  • IP address
  • Subnet mask
  • Default gateway
  • Dynamic Host Configuration Protocol (DHCP)
  • Preferred Domain Name System (DNS) server
  • Alternate DNS server
  • MTU

Procedure
Step 1 Choose Configuration > Device > Local Network.
The Local Network page is displayed, as shown in Figure 2-9.
Figure 2-9 Local NetworkSUNELL SN TPC2553DRT F Bi Spectrum Bullet Network
Camera - ParametersStep 2 Set the parameters according to Table 2-2.

Parameter Description Setting
IP Protocol IPv4 is the IP protocol that uses an address length of 32 bits.

[Setting method] Select a value from the drop-down list box.
[Default value] IPv4
DHCP| The device automatically obtains the IP address from the DHCP server.| [Setting method] Click the option button.
NOTE
To query the current IP address of the device, you must query it on the platform based on the device name.
DHCP IP| IP address that the DHCP server assigned to the device.| N/A
IP Address| Device IP address that can be set as required.| [Setting method] Enter a value manually. [Default value] 192.168.0.121
Subnet Mask| Subnet mask of the network adapter.| [Setting method] Enter a value manually. [Default value] 255.255.255.0
Default Gateway| This parameter must be set if the client accesses the device through a gateway.| [Setting method] Enter a value manually. [Default value] 192.168.0.1
Parameter| Description| Setting
---|---|---
Preferred DNS Server| IP address of a DNS server.| [Setting method] Enter a value manually. [Default value] 192.168.0.1
Alternate DNS Server| IP address of a domain server. If the preferred DNS server is faulty, the device uses the alternate DNS server to resolve domain names.| [Setting method] Enter a value manually. [Default value] 192.168.0.2
MTU| Set the maximum value of network transmission data packets.| [Setting method] Enter a value manually.

NOTE
The MTU value is range from 1280 to 1500, the default value is 1500, Please do not change it arbitrarily.

Step 3 Click OK.

  • If the message “Apply success” is displayed, click OK. The system saves the settings. The message “Set network pram’s success, Please login system again” is displayed. Use the new IP address to log in to the web management system.

  • If the message “Invalid IP Address”, “Invalid Subnet Mask”, “Invalid default gateway”, “Invalid primary DNS”, or “Invalid space DNS” is displayed, set the parameters correctly.

  • If you set only the Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server parameters, you do not need to login to the system again.

  • You can click Reset to restore the previous parameters if required.
    —-End

Configuring Thermal

3.1 Temperature Parameters
Temperature parameters include temperature unit, ambient type, ambient temperature, cavity temperature, correctional coefficient, area temperature display mode, area temperature type, measure mode, area alarm interval and so on.
Operation Procedure
Step 1 Choose Configuration >Thermal >Temperature Parameters.
The Temperature Parameters page is displayed, as shown in Figure 3-1.SUNELL
SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Parameters
1Step 2 Set the parameters according to Table 3-1.
Table 3-1 Temperature Parameters

Parameter Description Setting
Temperature Unit Celsius and Fahrenheit temperature units are available.

[Setting method] Select a value from the drop-down list box.
[Default value] Celsius
Parameter| Description| Setting
---|---|---
Length units| Meters and feet length units are available.| [Setting method] Select a value from the drop-down list box.[Default value] Meters
Cavity Temperature| The cavity temperature of camera.| N/A
Correction Coefficient| Correction coefficient is refer to the deviation of measured object temperature and actual temperature, is offset value.
For example:
1. The measured object temperature is 20, and actual temperature is 20.5, so the correction coefficient should be 0.5.
2.  The measured object temperature is 20, and actual temperature is 19.5, so the correction coefficient should be -0.5 .
NOTE
User should contact the technical support staff of our company at this condition to make sure to apply| [Setting method] Enter a value manually. [Default value] 0.00
Area ID display mode| There two mode to display, area ID and area name| [Setting method] Select a value from the drop-down list box. Default value] Area ID
Area Temperature Display Mode| The display position of temperature information on the live-video image.| [Setting method] Select a value from the drop-down list box.[Default value] Low left
Font Border| Enable to bold the font| [Setting method] Enable or disable [Default value] Disable
Parameter| Description| Setting
---|---|---
Font size| There are there font size can be chosen, small/mid/big| [Setting method] Enable or disable [Default value] Mid
Area Temperature Type| There are three types of area temperature.| [Setting method] Select a value from the drop-down list box.[Default value] Highest Temperature
Measure Mode| There are two types of measure modes.| [Setting method] Select a value from the drop-down list box.[Default value] General
Display Alarm Area| N/A| [Setting method] Enable or disable [Default value] isable
Area Alarm Interval (1-1800s)| N/A| [Setting method] Enter a value manually ranges from 1 to 1800. [Default value] 10
Area Alarm delay (0-10S)| N/A| [Setting method] Enter a value manually ranges from 1 to 10. [Default value] 10
Temperature range| It depends on the device. Different devices have different modes, there are two ranges, such as -20 ℃ -150℃, -40 ℃- 150℃. The thermal imaging box network camera is -40 ℃- 150℃.| [Setting method] Select a value from the drop-down list box.
Parameter| Description| Setting
---|---|---
Prevent Overheating| Open, if temperature of the testing area is too high, you can enable it to prevent over heat function. The control cover will be lay down to keep the detector safe. There are two types, manual and auto.| [Setting method] Select a value from the drop-down list box.
Duration(5-60 S)| Prevent over heat’ mode is auto, the control cover will block for duration time automatically if over heat.| [Setting method] Enter a value manually ranges from 5 to 60.

SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Parameters
2Table 3-2 Advance Parameters

Parameter Description Setting
Dimming Mode There are auto and manual modes.

Auto: It will show on temperature item depend on the full screen temperature.Manual: it will show on the manual value.| [Setting method] Select a value from the drop-down list box.
[Default value] Auto
Parameter| Description| Setting
---|---|---
Greater Prominent| Enable that, the image will show the setting color if the temperature is higher than set value.| [Setting method] Enter a value manually.
Choose one color to show.
Section Prominent| Enable that, the image will show the setting color if the temperature is between minimum and maximum temperature.| [Setting method] Enter a value manually. Choose one color to show.
Less Prominent| Enable that, the image will show the setting color if the temperature is lower than set value.| [Setting method] Enter a value manually.
Choose one color to show.
Raw Data Upload Interval(F/S)| Interval of uploading the raw data.| [Setting method] Select a value from the drop-down list box.[Default value] 1
Mix Stream Mode| This function is used for mixing thermal and visible imaging, if you want to adjust the location, please set at thermal channel “ Configuration > Image Settings > Set Pseudocolor” tab interface. There are close, mode 1 mode 2, and mode 3. The different models maybe have different displays; Please refer to the actual product.| [Default value] Close

3.2 Ambient TemperatureSUNELL SN TPC2553DRT F Bi Spectrum Bullet
Network Camera - Parameters 5 Table 3-3 Parameter of Ambient Temperature

Parameter Description Setting
Ambient Temperature Environment temperature of camera. [Setting method]

Enter the temperature of ambient environment. [Default value] 25
Cavity Temperature| Set the ambient temperature, click “Apply”, click “Refresh” ,the camera will get the value automatically.|

—-End
3.3 Temperature Area
Operation Procedure
Step 1 Choose Configuration >Thermal >Temperature Area.
The Temperature Area page is displayed, as shown in Figure 3-4.SUNELL SN
TPC2553DRT F Bi Spectrum Bullet Network Camera - Parameters
6Step 2 Set the parameters according to Table 3-4.
Table 3-4 Temperature Area and Alarm Configuration

Parameter Description Setting
Channel Channel 1 is visible channel. Channel 2 is thermal channel. [Setting

method] Select a value from the drop-down list box.
[Default value] 2
Parameter| Description| Setting
---|---|---
Measure Mode| Set at temperature parameter interface.| N/A
Enable| Tick the ID to enable the area measuring.| [Setting method] Tick
Name| Area name of temperature area.| [Setting method] Enter a value manually.
Type| Type of temperature area.
ID 0 is default rectangle area, which is full screen.| [Setting method] Select a value from the drop-down list box. [Default value] Rectangle/Point
Alarm Type| Threshold alarm, temperature difference alarm, section alarm, temperature rise alarm are available for the alarm type.
Section Alarm: if the temperature value is among the set temperature range, it will generate the alarm.
Temperature rise alarm means it the rising temperature value is more than the set value, it will generate the alarm.| [Setting method] Select a value from the drop-down list box.
[Default value] Threshold alarm
Warning Value| Camera will trigger warning alarm when the object temperature reaches the warning value.| [Setting method] Enter a value manually. [Default value] 48
Alarm Value| Camera will alarm when the object temperature reaches the alarm value.| [Setting method] Enter a value manually. [Default value] 50
Maximum Alarm Value| At section alarm type, the device would not alarm when the temperature is higher than maximum alarm value.| [Setting method] Enter a value manually. [Default value] 60.00
Duration (1- 10S)| Choose temperature rise alarm, set the duration. the temperature value rises within duration setting, the alarm is triggered successfully.| [Setting method] Enter a value manually. [Default value] 1.00
Parameter| Description| Setting
---|---|---
Emission Rate| The emission rate is the capability of an object to emit or absorb energy.
The emission rate should be set only when the target is special material.| [Setting method] Enter a value manually. [Default value] 0.95
Distance(M)| The distance between camera and target.| [Setting method] Enter a value manually. [Default value] 15
Enter actual distance when the distance between camera and target is less than 15m.Enter 15 when the distance between camera and target is great than or equal to 15m.
Reflect Enable| When there are some high temperature objects on scene, and the temperature reflect to the other object, you can enable this function to calibrate the temperature.| [Setting method] Tick to enable
Reflect Temperature| The temperature of high temperature object.| [Setting method] Enter a value manually. [Default value] 50.00
Ignore Object| Enable to shield the temperature of area capturing AI object.| [Setting method] Select a value from the drop-down list box.
Alarm| Enable or disable the alarm output and linkage of area.| [Setting method] Tick to enable alarm.
Masking| Enable, the device will shield this area’s temperature.| [Setting method] Tick to shield.
Parameter| Description| Setting
---|---|---
Group ID| The ID can be chosen into one of six groups, or no group. The group will be alarm following as the next rules:
A=The highest temperature of groups (the highest temperature of N regions is the largest)
B=Average temperature of groups (average temperature of N regions)
WA=Warning value AA=Alarm value
a.  If A-B >= WA, a temperature difference warning signal is generated —> (the one with the largest difference between the N areas and the average temperature is the alarm area flashing)
b.  If A-B >= AA, a temperature difference alarm signal is generated —> (the one with the largest difference between the N areas and the average temperature is the alarm area flashing)
c.  If the warning and alarm conditions are met at the same time, the alarm signal will be generated first.| [Setting method] Select a value from the drop-down list box.

Step 3 Set temperature area.

  1. Tick an area ID.
  2. Press and hold the left mouse button, and drag in the video area to draw a temperature area, as shown in Figure 3-5. Right-click to finish the area selected.SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Parameters 6
  3. Click Apply, the message “Apply success” is displayed, the temperature area is set successfully.

| ID 0 is the full screen; The area cannot be changed.
---|---
| : the lowest temperature of the full screen.
| :the highest temperature of the full screen.
| : the lowest temperature of the area.
| : the highest temperature of the area.

Delete a temperature area:

  1. Select an area ID.
  2. Click Clear.
  3. Remove the tick of area ID.
  4. Click Apply, the message “Apply success” is displayed, the temperature area is deleted successfully.

Step 4 Click Apply.
The message “Apply success” is displayed, the system saves the settings.

3.4 Privacy Zone Masking
Privacy zone masking is meaning that the camera will do not detect the temperature of that area. The shield areas can be set up to eight areas.
Operation Procedure
Step 1 Choose Configuration > Thermal > Privacy Zone Masking.
Figure 3-6 Privacy Zone Masking
SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera -
MaskingStep 2 Enable the shield area.
Step 3 Enable Show Privacy Zone Masking, then the setting shield will show on live video.
Step 4 Click-left mouse button to set area; Click-right mouse button to end the setting.
Step 5 Click Clear to clear the shield area.

3.5 Schedule Linkage
Operation Procedure
Step 1 Choose Configuration >Thermal > Schedule Linkage.
The Schedule Linkage page is displayed, as shown in Figure 3-7.
SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera -
MaskingStep 2 Tick the output channel.
Step 3 Enable wanted linkage: “Alarm Record”, “SMTP”,”FTP upload”, audible alarm,
flashlight alarm.
Step 4 Set schedule linkage.
Step 5 The message “Apply success” is displayed, the system saves the settings.

  • Alarm output: Users should connect the external alarm device (such as siren) to alarm output cables. The parameter can be set at “ Configuration > Alarm > Alarm Output” interface, as shown in Figure 3-8.
    SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Masking
2Table 3-5 Alarm Output
Parameter Description Setting
Alarm Output ID of the alarm output channel. NOTE
The number of alarm output channels depends on the device model. [Setting

method] Select a value from the drop-down list box.
[Default value] I
Name| Alarm output channel name.| [Value range] 0 to 32 bytes
Valid Signal| The options are as follows:
Close: An alarm is generated when an external alarm signal is received.
Open: An alarm is generated when no external alarm signal is received.| [Setting method] Select a value from the drop-down list box. [Default value] Close
Alarm Output Mode| When the device receives I/O alarm signals, the device sends the alarm information to an external alarm device in the mode specified by this parameter. The options include the switch mode and pulse mode.
NOTE
• If the switch mode is used, the alarm frequency of the device must be the same as that of the external alarm device.
• If the pulse mode is used, the alarm frequency of the external alarm device can be configured.| [Setting method] Select a value from the drop-down list box. [Default value] Switch Mode
Alarm Time (ms) (0: Continuous)| Alarm output duration. The value 0 indicates that the alarm remains valid.| [Setting method] Enter a value manually. [Default value] 0 [Value range] 0 to 86400 seconds
Timing Alarm Output| Enable timing alarm output, set the schedule to time alarm.| [Setting method] Enable
[Default value] OFF
Manual Control| Control the alarm output.| N/A

  • Alarm Record: Users insert the SD card in camera. The recording time is set at “ Configuration > Device Record > Record Policy” interface.
  • SMTP: At “ Configuration > Network > SMTP” interface, users should set the parameters of SMTP in advance, as shown in Figure 3-9.

SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Masking
3

Table 3-6 SMTP Parameters

Parameter Description Setting
SMTP Server Address IP address of the SMTP server. [Setting method] Enter a

value manually.
SMTP Server Port| Port number of the SMTP server.| [Setting method] Enter a value manually. [Default value] 25
User Name| User name of the mailbox for sending emails.| [Setting method] Enter a value manually.
Password| Password of the mailbox for sending emails.| [Setting method] Enter a value manually.
Sender E- mail Address| Mailbox for sending emails.| [Setting method] Enter a value manually.
Recipient E-mail Addre
ss 1| (Mandatory) Email address of recipient I.| [Setting method] Enter a value manually.
Recipient
E-mail Addre
ss 2| (Optional) Erna!! address of recipient 2.
Recipient E-mail Addre ss3| (Optional) Email address of recipient 3.
Recipient
E-mail Addre
ss 4| (Optional) Email address of recipient 4.
Recipient_ E-mail Addre
ss 5| (Optional) Email address of recipient 5.
Attachment Image Quality| A higher-quality image means more storage space. Set this parameter based on the site requirement.| N/A
Transport Mode| Email encryption mode. Set this parameter based on the encryption modes supported by the SMTP server.| [Setting method] Select a value from the drop-down list box.
[Default value] No Encrypted

• FTP Upload: At “ Configuration > Network > FTP Upload” interface, users should set the parameters of FTP upload in advance, as shown in Figure 3-10.

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Table 3-7 FTP Upload Parameters

Parameter Description Setting
FTP Upload Indicates whether to enable the FTP service. [Setting method]

Click the button on. [Default value] OFF
FTP Address| IP address of FTP server.| [Setting method] Enter a value annually.
FTP Port| Port of FTP server.| [Setting method] N/A
[Default value] 21
Account| FTP server account.| [Setting method] Enter a value annually.
Password| FTP server Password.| [Setting method] Enter a value annually.
FTP Path| FTP Path to save the JPG image.| [Setting method] Enter a value annually.
Media type| The media type of sending to FTP, snapshot or video clip.| [Setting method] Select a value from the drop-down list box.
[Default value] Snapshot

• Audio Detect Alarm: At “ Configuration > Alarm > Audible Alarm Output” interface, users should set the parameters of audible Alarm output in advance, as shown in Figure 3-11.

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User can set the audio file manually. Click to upload the audio file(The type should be
WAV, size must be less than 250 Kb, the bit rate should be 128 kbps.), as shown in Figure 3-12.

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Flashlight Alarm: At “Configuration > Thermal > Led Control Param” interface, set the flashlight alarm mode. The Display Mode choose mode 5 (When alarm triggered, the Led light will keep on for 20s), the Led light will be on when the alarm is triggered. If the Led display mode is not set as Mode 5, the default status is flicker when the alarm is triggered.

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—-End
3.6 Thermal Mapping
Thermal mapping is used to map accurately the location of detecting area to the visual channel. The mapping has three points, user can choose the right locations to map, the three points should not be too close.

  • The images have been calibrated before leaving the factory and can be used directly. If the highest temperature detection points are deviating on the visible light image, it needs to be re-calibrated.

Operation Procedure
Step 1 Choose Configuration > Thermal >Thermal Mapping, as shown in Figure 3-14.

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Step 2 Settings please refer to Table 3-8.
Table 3-8 Parameter of Thermal Mapping

Parameter Description Setting
Horizontal shift(%) Adjust horizontal position of area which is on visual
image. [Setting method] Input value
Vertical shift(%) Adjust vertical position of area which is on visual image.

[Setting method] Input value
Fine turning| Click the icon to adjust the position trifle.| [Setting method] Click
Mapping point| You need map three points at two channels. Points are correspond of each.
The three points should cover most areas, and two points are located in the diagonal display of the picture.
Point one is green cross. Point two is red cross. Point three is blue cross.| [Setting method] Select from drop list

Step 3 Click Apply. The message “Apply success” is displayed, the system saves the settings.

3.7 Defect Pixel Correction
Operation Procedure
Step 1 Choose Configuration > Thermal > Defect Pixel Correction.
The Defect Pixel Correction page is displayed, as shown in Figure 3-15.
If the image has a white dot as shown in figure, user can test the function to recover the defect pixel. Users should connect the technical support at this condition to make sure to apply.

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Step 2 Click the white point at image, click Refresh to recover the defect pixel, as shown in Figure 3-16.

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Step 3 Click Apply. The message “Apply success” is displayed, the system saves the settings.

—-End
3.8 LED Control Param

Set the display mode and brightness of LED, as shown in Figure 3-17.

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Table 3-9 LED Control Param

Parameter Description Setting
Display Mode There are four modes can be chosen. Open: the LED is always

lighting. Close: the LED is closed.
Flicker: set the flicker interval, the LED will flicker as the set.
Timing: the LED will lighting at the set time.| [Setting method] Select from drop-down list.
Brightness| The LDE’s brightness| [Setting method] Drag the slider. [Default value] 100

—-End

Visible Channel Image Settings

4.1 Accessing the Image Settings Interface
Procedure
Step 1 On the web, move the cursor to the real-time video page of visible channel and rightclick on the page. A shortcut menu is displayed, as shown in Figure 4-1

Or at “Configuration > Sensor Setting > Channel 1” interface to set, as shown in Figure 4-2.

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Step 2 Choose Image Settings and the dialog box appears.
Step 3 Choose the scheme from drop-down list, there are four schemes can be set.

• All sensor configure can be modified at debug mode. Click in the lower left corner of Sensor Setting, and choose Debug Mode.
—-End
4.2 Mode
Step 1 Click in the lower left corner of Sensor Setting, and choose Debug
Mode. As shown in Figure 4-3.

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Step 2 Choose the switch mode from the drop-down list.
Step 3 Time mode: Set the Start Time, set the End Time.
Step 4 Click Save, the message “Save succeed” is displayed, the system saves the settings.
—-End
4.3 Image
Figure 4-4 shows the Image tab page.

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Table 4-1 describes the parameters on the Image Adjust tab page.
Table 4-1 Parameters of Image

Parameter Description Configuration Method
Brightness It indicates the total brightness of an image. As the value

increases, the image becomes
brighter.| [Setting method] Drag the slider. [Default value] 50
Sharpness| It indicates the border sharpness of an image. As the value increases, the borders become clearer, and the number of noise points increases.| [Setting method] Drag the slider. [Default value] 50
Saturation| It indicates the color saturation of an image. As the value increases, the image becomes more colorful.| [Setting method] Drag the slider.
[Default value] 50
Contrast| It indicates the measurement of different brightness levels between the brightest white
and darkest black in an image. The larger the difference range is, the greater the  contrast; the smaller the difference range is, the smaller the contrast| [Setting method] Drag the slider.
[Default value] 50

—-End
4.4 Scene
Figure 4-5 shows the scene tab page.

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Scene

Table 4-2 describes the parameters on the scene tab page.
Table 4-2 Parameters of Scene

Parameter Description Configuration Method
Scene Indoor or outdoor. [Setting method] Select a value from the drop-down

list.
[Default value] Indoor
NIIII0,| It is used to select the pixel location of an image.
• Normal: The image does not flip.
• Horizontal: The image flips to the left and right.
• Vertical: The image flips up and down.
• Horizontal+ Vertical: The image rotates at 180 degrees.| [Setting method] Select a value from the drop-down list.
[Default value] Normal

—-End
4.5 Exposure
Figure 4-6 shows the Exposure tab page.

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Table 4-3 describes the parameters on the Exposure setting tab page.
Table 4-3 Parameters of Exposure Setting

Parameter Description Configuration Method
Exposure Mode The exposure modes include:

• Auto: The system performs auto exposure based on the monitoring environment.
• Manual: You can set Shutter Setting to fixed values manually.
• Shutter Priority: You can set Shutter Setting to fixed values. The shutter and gain are automatically adjusted by the system.| [Setting method] Select a value from the drop-down list.
[Default value] Auto
Meter area| Choose the area to meter, t there are fullmetering, spot metering and partial
metering.| [Setting method] Select a value from the drop-down list.
[Default value] Full metering
Max Shutter| It is valid in Iris Priority mode. You can select a maximum shutter speed. As the value increases, the image becomes brighter.| [Setting method] Select a value from the drop-down list.
[Default value] 1/25
Max gain| It indicates the maximum gain. The device automatically adjusts the gain based on the external light, and the gain is less than or equal to the value of this parameter.| [Setting method] Drag the slider.
[Default value] 50

4.6 WB
Figure 4-7 shows the WB tab page.

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Table 4-4 describes the parameters on the WB tab page.
Table 4-4 Parameters of WB

Parameter Description Configuration Method
Mode It is used to display the real color of a monitoring scenario when the

color  temperature changes.
• Auto: camera adjusts automatically.
• Tungsten: at Tungsten lamp Environment.
• Fluorescent: fluorescent environment.
• Daylight: at daylight environment.
• Shadow: at low light environment.
• Manual: adjust red and blue gain manually.| [Setting method] Select a value from the dropdown list.
[Default value] Auto

—-End
4.7 DayNight
Figure 4-8 shows the day-night tab page.

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Table 4-5 describes the parameters on the DayNight tab page.
Table 4-5 Parameters of Day Night

Parameter Description Configuration Method

DayNight
Mode| It can be set to Auto, Day Mode, Night Mode and Timing.
• Auto mode
The image color is adjusted based on the day/night mode. In auto mode, the image switches between the colored state and the black and white state based on the brightness. In day mode, the image is colored. In night mode, the image is black and white.
• Day mode
The image is colored, and the filter is in the day state, preventing infrared light from entering the sensor.
• Night mode
The image is black and white, and the filter is in the night state, allowing all types of light to enter the sensor.
• Timing
Select time from the drop-down list by the “Day To Night Time” and “Night To Day Time”.| [Setting method] Select a value from the drop-down list.
[Default value] Day Mode
Trans (D toN)| Day transit to night.| [Setting method] Drag the slider.
[Default value] 50
Trans (N to D)| Night transit to day.| [Setting method] Drag the slider.
[Default value] 50
Delay| N/A| [Setting method] Drag the slider.
[Default value] 5
IR LED| Tick to enable the IR LED, there are two modes can be chosen, auto and manual. At manual mode drag slider to adjust the value.| [Setting method] Select a value from the drop-down list.
[Default value] Auto
---|---|---

—-End
4.8 Noise Reduction
Figure 4-9 shows the noise reduction tab page.

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ReductionTable 4-6 describes the parameters on the noise reduction tab page.
Table 4-6 Parameters of Noise Reduction

Parameter Description Configuration Method
2D NR Auto /manual, default value is auto.

By comparing and screening the images of the two frames before and after, the noise point position is found out and gain control is carried out on them.| [Setting method] Drag the slider strength.
[Default value] Auto / 50
3D NR| Auto /manual, default value is auto.
The 3D digital noise reduction function can reduce the noise interference of the weak signal image.| [Setting method] Drag the slider of strength.
[Default value] Auto / 50

—-End
4.9 Enhance Image
Figure 4-10 shows the enhance image Setting tab page.

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Table 4-7 describes the parameters on the enhance image setting tab page.
Table 4-7 Parameters of Enhance Image

Parameter Description Configuration Method
WDR It is intended to provide clear image performance in strong backlight

areas such as exterior light coming through a window or glass door. High contract light conditions are no longer a problem when you need to capture detailed images.| [Setting method] Drag the slider.
[Default value] 50
HLC| It indicates reverse bright points in the picture to black. As an effective approach to recognize vehicle plate number at night, HLC function can detect any spotlight diffused by object-vehicle and compensate it for obtaining clearer image.| [Setting method] Drag the slider.
[Default value] 50
BLC| It indicates Back Light Compensation (BLC) automatically brings more detail to darker areas of an image when bright light shining from behind obscures it and provides perfect exposure for an object in front of very strong back light. The electronic shutter of the camera basically adjusts its exposure to try to allow for more light to be allowed in the darker areas.| [Setting method] Drag the slider.
[Default value] 50

—-End

Thermal Channel Image Settings

5.1 Accessing the Image Settings Interface
Operation Procedure
Step 1 On the web, move the cursor to the real-time video page of thermal channel and rightclick on the page. A shortcut menu is displayed, as shown in Figure 5-1.

Or at “Configuration > Image Settings > Channel 2” interface to set, as shown in Figure 5-2.

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Step 2 Choose Image Settings. The dialog box is displayed, as shown in Figure 5-3.
Step 3 Choose the scheme from drop-down list, there are four schemes can be set.
—-End
5.2 Mode
Figure 5-3 shows the Mode interface.

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Operation Procedure
Step 2 Click in the lower left corner of Sensor Setting, and choose Debug Mode.
Step 3 Choose switch mode from the drop-down list.
Step 4 Time mode: Set the Start Time, set the End Time.
Step 5 Click Save, the message ” Save succeed ” is displayed, the system saves the settings.
—-End
5.3 Image
Figure 5-4 shows the Image setting interface.

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Step 2 Click in the lower left corner of Sensor Setting, and choose Debug Mode.
Step 3 Drag the slider to adjust parameter of image.
Step 4 Click Save, the message “Save succeed” is displayed, the system saves the settings.

  • Brightness :It indicates the total brightness of an image. As the value increases, the image becomes brighter. It ranges from 0 to 100.

  • Contrast :It indicates the contrast between the bright part and the dark part of an image.
    As the value increases, the contrast increases. It ranges from 0 to 100.

  • Sharpness: it indicates the contrast between definition and edge sharpness. The higher value, the higher definition and greater distortion. It ranges from 0 to 100

—-End

5.4 Scene
Figure 5-5 shows the Scene setting interface.

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Step 2 Click in the lower left corner of Sensor Setting, and choose scene
Step 3 Choose mirror mode from drop-list.
Step 4 Click Save, the message “Save succeed” is displayed, the system saves the settings.

  • Mirror providing the selection of image pixel locations.
  • Normal: the image is not flipped.
  • Horizontal: the image is flipped left and right.
  • Vertical: the image is flipped up and down.
  • Horizontal + Vertical: the image is rotated at 180 degree.

—-End

5.5 Set Pseudocolor
Figure 5-6 shows the Set Pseudocolor setting interface.

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Pseudocolor

Step 2 Click in the lower left corner of Sensor Setting, and choose set pseudo color
Step 3 Choose polarity/LUT mode from drop-list.
Step 4 Enable or disable the legend of temperature value.
Step 5 Adjust location of Mix Stream.(Enable Mix Stream, at Configuration > Thermal >
Temperature Parameters > Advanced interface.)
Step 6 Click Save, the message “Save succeed” is displayed, the system saves the settings.

  • The temperatures of the temperature fields detected by the thermal imaging camera are separately mapped to values ranging from 0 to 255 by the algorithm. In the black/white display mode, this range is converted to the gray scale tones. For example, 0 indicates completely black, and 255 indicates completely white. The temperature field of the scene is converted to images by using the grayscale ranging from 0 to 255. Different polarity modes can be converted to different display images. The most common setting is white hot (a hotter object is displayed brighter than a colder object) or black hot (a hotter object is displayed darker than a colder object). The difference between two modes lies in that the temperatures corresponding to the darker one and the lighter one are reversed.
    Other modes include rainbow, ironbow, HSV, autumn, bone and so on.

5.6 FFC Control
Figure 5-7 shows the FFC Control interface.

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Table 5-1 lists the parameters on the FFC control interface.
Table 5-1 Parameters of FFC Control Interface

Parameter Description Setting
FFC Mode The internal of the thermal imaging camera may comprise the

mechanical action correction mechanism that can periodically improve the image quality. This component is called flat field correction (FFC). When controlling the FFC, the FFC shields the sensor array, so that each portion of the sensor can collect uniform temperature fields (flat field). By means of FFC, the camera can update the correction coefficients to output more uniform images. Throughout the FFC process, the video image is frozen for two seconds and a static-frame image is displayed. After the FFC is complete, the image is automatically recovered. Repeated FFC operations can prevent the grainy and image degradation problems. The FFC is especially important when the temperature of the camera changes. For example, after the camera is powered on or the ambient temperature is changed, you should immediately perform the FFC.
Auto: In the Automatic FFC mode, the camera performs FFC whenever its temperature changes by a specified amount or at the end of a specified period of time (whichever comes first). When this mode is selected, the FFC interval (minutes) ranges from 5 to 30 minutes. The temperature change of the camera is based on the temperatures collected by the internal temperature probe. The temperature of the camera sharply changes when the camera is powered on. The FFC is relatively frequent, which is normal.
Manual: In the manual FFC mode, the camera does not automatically perform the FFC based on the temperature change or the specified period.
You can press the Do FFC button to select the manual FFC mode. When you feel that the image is obviously degraded but the automatic FFC is not performed, you can use the manual FFC function to check whether the  image quality can be improved.| [How to set] Select from the drop-down list box.
[Default value] Auto
FFC interval (min)| In the automatic FFC mode, the FFC interval ranges from 10 to 255 minutes. When the time reach to setting value, the camera does shutter
adjust operation automatically.| [How to set] Select by dragging the slider.
[Default value] 15
Tempr interval| In the automatic FFC mode, the tempr interval value ranges from 5 to 255 degree centigrade. When the time reach to setting value, the camera does background adjust operation automatically.| [How to set] Select by dragging the slider.
[Default value] 5
Shutter initialization| Click the icon and shutter will be initialized| Manually
Shutter adjust| Click the icon and camera perform the action.| Manually
Background adjust| Click the icon and camera perform the action.| Manually

—-End
5.7 Noise Reduction
Figure 5-8 shows the Noise reduction interface.

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Table 5-2 lists the Noise reduction parameters.
Table 5-2 Parameters of Noise Reduction Interface

Parameter Description Setting
2DNR Decrease the image noise. [How to set] Select from the drop-down list

box.[Default value] Close
3DNR| Decrease the image noise.| [How to set] Select from the drop-down list box.
[Default value] Close

—-End

Intelligent Analysis

There are many kinds of intelligent analysis, such as Intrusion, Single Line Crossing, Double Line Crossing, Multi-Loitering, Retrograde, People Counting, Enter Area, Leave Area. The parameters of these analysis alarm are roughly similar, so we will describe someone in detail as a reference.
Intrusion: The Intrusion function refers to that an alarm is generated when target objects (such as person, car, and both person and car) enter the deployment area.
Single Line Crossing: A Single Line Crossing is a line that is set at a concerned position within the monitored field of view and specifies the forbidden travel direction; An alarm is generated when the targets of specified types (such as person or car) cross this line.
Double Line Crossing: Double Line Crossing refers to two lines that are set at a concerned special position within the field of view and specify the forbidden travel direction. When the targets of specified types (such as person or car) move along the set travel direction and cross these lines in a certain order (line 1 followed by line 2) in pass max time, an alarm is generated.
Multi-Loitering: Multi-Loitering allows setting the shortest loitering time for multiple targets of specified type (such as person or car) within the deployment area in the field of view. When the loitering time of the multiple targets within this area meets the set shortest loitering time, an alarm is generated.
Retrograde: Retrograde allows setting the travel direction criteria for a target within an area on the video screen. When a target of specified type (such as people or car) within this area moves in the set travel direction, an alarm is generated.
People Counting: Users can draw line to count the number of people in the special area.
Enter Area: The enter area refers to that an alarm is generated when a target enters the deployment area at the valid time.
Leave Area: The leave area refers to that an alarm is generated when a target leaves the deployment area at the valid time.

6.1 Intrusion
Procedure
Step 1 Select Configuration > Intelligent Analysis > Intrusion to access the Intrusion interface, as shown in Figure 6-1.

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Step 2 Set all parameters for Intrusion. The table describes the specific parameters.
Table 6-1 Intrusion Parameter Description

Parameter Description Setting
Channel Channel 1: visible.
Channel 2: thermal. Choose one channel to set.
Enable Enable the button to enable the alarm. [How to set] Click Enable to

enable.
[Default value] OFF
Sensitivity| The sensitivity of detecting smoker, when the value is high, the alarm can be
triggered easily, but the accuracy will be lower.| [How to set] Choose from the drop-down list
[Default value] 5
Limit Type| Effective alarms are set based on target type, with options of Person or Car,
person, car. When the device is used indoors, because of small space and
large targets, to avoid wrong alarms are triggered b person even if car is
selected, it is recommended to set the target type to person for indoor use.| [How to set] Click to enable Limit Target Type.
[Default value] OFF
Output Channel| If you check to set the Output Channel and the device is connected to an
external alarm indicator, the alarm indicator signals when an alarm is
triggered.| [How to set] Click to select an ID.
Audible alarm| Enable, when an alarm occurs, it will play audio to alarm.
Choose the audible alarm file (set at the“Configuration > Alarm > Audible
Alarm Output”).| [How to set] Click to enable Audible alarm
[Default value] OFF
Flashlight alarm| Enable, when it is triggered alarm, it flashes the light. But when users set the
display mode to Mode 5 at “Configuration > Thermal > Led Control Param ”interface, the light will be always on for 15s, not flash when it is alarm.| [How to set] Click to enable Flashlight Alarm.
[Default value] OFF
SMTP| Enable the button to enable SMTP server.| [How to set] Click to enable SMTP.
[Default value] OFF
FTP Upload| Enable the button to enable File Transfer Protocol.| [How to set] Click to enable FTP Upload.
[Default value] OFF
Video Stream Draw Line| Enable the button, the draw line will show at live video when the stream is
stream 2.| [How to set] Click to enable FTP Upload.
[Default value] OFF

Step 3 Set a deployment area. Move the cursor to the drawing interface and click to generate a point, move the cursor to draw a line, and then click to generate another point. This
is how a line is generated. In this way, continue to draw lines to form any shape, and right-click to finish line drawing.

  • A drawn line cannot cross another one, or the line drawing fails.
  • Any shape with 32 sides at most can be drawn.
  • The quantity of deployment areas is up to 8.

Step 4 Set deployment time.
Method 1:Click left mouse button to select any time point within 0:00-24:00 from Monday to Sunday as shown in 0.
Method 2:Hold down the left mouse button, drag and release mouse to select the deployment time within 0:00-24:00 from Monday to Sunday.
Method 3:Click in the deployment time page to select the whole day or whole week.

  • When you select time by dragging the cursor, the cursor cannot be moved out of the time area. Otherwise, no time can be selected.
    Deleting deployment time: Click again or inverse selection to delete the selected deployment time.

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Step 5 Click Apply to save the settings.

—-End
6.2 Single Line Crossing
Procedure
Step 1 Select Configuration > Intelligent Analysis > Single Line Crossing to access the
Single Line Crossing setting interface, as shown in Figure 6-3.

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Step 2 Set all parameters for the Single Line Crossing. Table 6-2 describes the specific parameters.
Table 6-2 Parameters of Single Line Crossing

Parameter Description Setting
Channel Channel 1: visible.
Channel 2: thermal. [How to set] Choose one channel to set.
Enable Enable the button to enable the alarm. [How to set] Click Enable to

enable.
[Default value] OFF
Limit Type| Effective alarms are set based on target type, with options of Person or Car,
person, car. When the device is used indoors, because of small space and
large targets, alarms are triggered by person sometimes even if car is selected, leading to false alarms. It is recommended to set the target type to
person for indoor use.| [How to set] Click to enable Limit Target Type.
[Default value] OFF
Output Channel| If you check to set the Output Channel and the device is connected to an
external alarm indicator, the alarm indicator signals when an alarm is triggered.| [How to set] Click to select an ID.
Audible alarm| Enable, when an alarm occurs, it will play audio to alarm.
Choose the audible alarm file (set at the “Configuration > Alarm >
Audible Alarm Output”).| [How to set] Click to enable Audible alarm
[Default value] OFF
Flashlight alarm| Enable, when it is triggered alarm, it  flashes the light.
But when users set the display mode to Mode 5 at “Configuration >
Thermal > Led Control Param “interface, the light will be always on for 15s,
not flash when it is alarm.| [How to set] Click to enable Flashlight Alarm.
[Default value] OFF
SMTP| Enable the button to enable SMTP server.| [How to set] Click to enable SMTP.
[Default value] OFF
FTP Upload| Enable the button to enable File Transfer Protocol.| [How to set] Click to enable FTP. [Default value] OFF
Video Stream Draw Line| Enable the button to enable Video Stream Draw Line, the setting area frame will show on live video.| [How to set] Click to enable Video Stream Draw Line.
[Default value] OFF

Step 3 Set a deployment area:
Draw a line: Move the cursor to the drawing interface, hold down the left mouse button, and move the cursor to draw a line. When you release the left mouse button, a Single Line Crossing is generated.
Setting a Single Line Crossing: Click a line (and the trip line turns red) to select the Single Line Crossing and set its direction as Positive, Reverse or Bidirectional, or delete the selected line. You can also press and hold left mouse button at the endpoint of a Single Line Crossing and move the mouse to modify the position and length of this Single Line Crossing. You can right- click to delete the Single Line Crossing.

  • Try to draw the Single Line Crossing in the middle, because the recognition of a target takes time after target appearance on the screen and an alarm is generated only when the object is recognized to have crossed the Single Line Crossing.
  • The Single Line Crossing which detects person foot as the recognition target cannot be too short, because a short Single Line Crossing tends to miss targets.

Step 4 Set deployment time.
Step 5 Click Apply to save the settings.

—-End
6.3 Double Line Crossing
Procedure
Step 1 Select Configuration > Intelligent Analysis > Double Line Crossing to access the Double Line Crossing setting interface, as shown in Figure 6-4.

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Step 2 Set all parameters for the Double Line Crossing. Table 6-3 describes the specific parameters.
Table 6-3 Description of Parameters for Double Line Crossing

Parameter Description Setting
Enable Enable the button to enable the alarm. [How to set] Click to enable.

[Default value] OFF
Limit Type| Effective alarms are set based on target type, with options of Person or Car, person, car. When the device is used indoors, because of small space and large targets, alarms are triggered by person sometimes even if car is selected, leading to false alarms. It is recommended to set the target type to person for indoor use.| [How to set] Click to enable Limit Target Type.
[Default value] OFF
Output Channel| If you check to set the Output Channel and the device is connected to an external alarm indicator, the alarm indicator signals when an alarm is
triggered.| [How to set] Click to select an ID.
Audible alarm| Enable, when an alarm occurs, it will play audio to alarm.
Choose the audible alarm file (set at the “Configuration > Alarm > Audible Alarm Output”).| [How to set] Click to enable Audible alarm
[Default value] OFF
Flashlight alarm| Enable, when it is triggered alarm, it  flashes the light. But when users set the display mode to Mode 5 at “Configuration > Thermal > Led Control
Param “interface, the light will be always on for 15s, not flash when it is alarm.| [How to set] Click to enable Flashlight Alarm.
[Default value] OFF
SMTP| Enable the button to enable SMTP server.| [How to set] Click to enable SMTP.
[Default value] OFF
FTP Upload| Enable the button to enable File Transfer Protocol.| [How to set] Click to enable FTP.
[Default value] OFF
Video Stream Draw Line| Enable the button, the draw line will show at live video when the stream is stream 2.| [How to set] Click to enable Video Stream
Draw Line.
[Default value] OFF

Step 3 Set a deployment area.

Draw a line: Move the cursor to the drawing interface, hold down the left mouse button, and move the cursor to draw two lines. When you release the left mouse button, two numbered virtual fences are generated. Choose either of the Double Line Crossing to set the direction to Positive or Reverse.
Set Double Line Crossing: Click one of the Double Line Crossing (and the virtual fence turns red) to select this virtual fence and set the direction to Positive or Reverse, or delete the selected line. You can also press and hold left mouse button at the endpoint of a virtual fence and move the mouse to modify the position and length of this virtual fence.
You can right-click to delete the Double Line Crossing.

  • The two lines are in sequential order. An alarm is generated only when a target crosses virtual fence 1 and then virtual fence 2 within the set maximum passing time.
  • Try to draw Double Line Crossing in the middle, because the recognition of a target takes time after target appearance on the screen and an alarm is generated only when the object is recognized to have crossed the Double Line Crossing.
  • The Double Line Crossing which detect person foot as the recognition target cannot be too short, because short Double Line Crossing tend to miss targets.

Step 4 Set deployment time.
Step 5 Click Apply to save the settings.

—-End
6.4 People Counting
Procedure
Step 1 Select Intelligent Analysis > People Counting to access the People Counting setting interface, as shown in Figure 6-5.

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9

Step 2 Set all parameters for People Counting. Table 6-4 describes the specific parameters.
Table 6-4 Parameters of People Counting

Parameter Description Setting
Channel Channel I: visible. Channel 2: thermal. [How to set] Choose one

channel to set.
Enable| Enable the button to enable the alarm.| [How to set] Click Enable to enable. [Default value] OFF
OSD Enable| Enable the OSD. the count data will show on live video screen.| [How to set] Click Enable to enable. [Default value] OFF
Counting Clear Interval| The camera will clear counting data at the setting interval.
Click the “Clear Counting”. clearing the data immediately.| [How to set] Choose from drop-down list.
[Default value] I Day
Area Type| Draw a line on live video screen.
The label of A and B indicate out and in.| [How to set] Choose from drop-down list.
[Default value] Line
Set Correction Value| Enable. set the count correction value, it can be positive or negative. For example. if there are 30 people enter the area before counting. input 30 to correct. If 30 people go out the area. input -30.| [How to set] Enable Input a value in the area box.
[Default value] 0
Over People Number Mann| Enable. when the counting number reaches the threshold value, an alarm is triggered.| [How to set] Click Enable to enable. [Default value] OFF
Alarm Threshold| The threshold of enable alarm.| [How to set] Enable /Input a value in the area box. [Default value] 1000
Output Channel| If you check to set the Output Channel and the device is connected to an external alarm indicator. the alarm indicator signals when an alarm is triggered.| [How to set] Click to select an ID.
Audible alarm| Enable, when an alarm occurs. it will play audio to alarm.
Choose the audible alarm file (set at the “Configuration > Alarm > Audible Alarm Output”).| [How to set] Click to enable Audible alarm [Default value) OFF
Flashlight alarm| Enable, when it is triggered alarm. it flashes the light. But when users set the display mode to Mode 5 at “Configuration > Thermal > Led Control Foram “interface, the light will be always on for 15s. not flash when it is alarm.| [How to set] Click to enable Flashlight Alann. [Default value] OFF
SMTP| Enable the button to enable SMTP server.
The parameters of SMTP can be set at Configuration > Network Service >
SMTP interface.| [How to set] Click to enable SMTP. [Default value) OFF
VIP Upload| Enable the button to enable File Transfer Protocol.
The parameters of FTP can be set at Configuration > Network Service > FT? interface.| [How to set] Click to enable FIT Upload.
[Default value] OFF

Step 3 Set a deployment area.
Move the cursor to the drawing interface and click to generate a point, move the cursor to draw a line, and then click to generate another point. This is how a line is generated. In this way, continue to draw lines to form any shape, and right-click to finish line drawing.
Step 4 Set deployment time.
Step 5 Click Apply to save the settings.

—-End

6.5 Enter Area / Leave Area
Description
The enter area refers to that an alarm is generated when a target enter the deployment area at the valid time.
Procedure
Step 1 Select Configuration > Intelligent Analysis > Enter Area / Leave Area to access the
Enter Area / Leave Area setting interface, as shown in Figure 6-6.

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Area

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Step 2 Set all parameters for Enter Area / Leave Area, the details please refer to above tables.
Step 3 Set a deployment area.
Move the cursor to the drawing interface and click to generate a point, move the cursor to draw a line, and then click to generate another point. This is how a line is generated. In this way, continue to draw lines to form any shape, and right-click to finish line drawing.

  • A drawn line cannot cross another one, or the line drawing fails.
  • The quantity of deployment areas is not limited yet and will be described in future when a limit is applied.

Step 4 Set deployment time .
Step 5 Click Apply to save the settings.
—End

Advanced Intelligent Analysis

At the advanced intelligent analysis interface, users can set the parameters of smoker detection, smoke and flame detection, and fire spot detection. Enable the linkage actions, the alarm information can be sent to user by the linkage.
The advanced intelligent analysis can be used for detecting the smoking, if someone smoke in the indoor where smoking is forbidden.
Smoke and Flame Detection can be used for detecting smoke and fire, it can send alarm information to avoid fire getting worse.
Fire Spot Detection can be used for finding the catching fire to quickly operate to extinguish.

7.1 Smoker Detection
Description
The smoker detection function refers to that an alarm is generated when someone is smoking or generating spark at the deployment area.
Procedure
Step 1 Select Configuration > Advanced Intelligent Analysis > Smoker Detection to access the Smoker Detection interface, as shown in Figure 7-1.

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3

Step 2 Set all parameters for Smoker Detection. Table 7-1 describes the specific parameters.
Table 7-1 Parameters of Smoker Detection

Parameter Description Setting
Enable At thermal channel, Enable the button to enable the alarm. [How to

set] Click Enable to enable.
[Default value] OFF
Output Channel| If you check to set the Output Channel and the device is connected to an
external alarm indicator, the alarm indicator signals when an alarm is
triggered.| [How to set] Click to select an ID.
Audible alai In| Enable, when an alarm occurs, it will play audio to alarm.
Choose the audible alarm file (set at the “Configuration > Alarm > Audible Alarm Output”).| [How to set] Click to enable Audible alarm
[Default value] OFF
Flashlight alarm| Enable, when it is triggered alarm, it flashes the light. But when users set the display mode to Mode 5 at “Configuration > Thermal > Led Control Param “interface, the light will be always on for 15s, not flash when it is alarm.| [How to set] Click to enable Flashlight Alarm.
[Default value] OFF
Sensitivity| The sensitivity of detecting smoker, when the value is high, the alarm can be triggered easily, but the accuracy will be lower.| [How to set] Choose from the drop-down list
[Default value] 5
SMTP| Enable the button to enable SMTP serve.| [How to set] Click to enable SMTP. [Default value] OFF
FTP Upload| Enable the button to enable File Transfer Protocol.| [How to set] Click to enable FTP Upload.
[Default value] OFF
Video Stream Draw Line| Enable the button to enable Video Stream Draw Line, the setting area frame will show on live video.| [How to set] Click to enable Video Stream Draw Line.
[Default value] OFF

Step 3 Set a deployment area. Move the cursor to the drawing interface and click to generate a point, move the cursor to draw a line, and then click to generate another point. This is how a line is generated. In this way, continue to draw lines to form any shape, and right-click to finish line drawing.

  • A drawn line cannot cross another one, or the line drawing fails.
  • Any shape with 32 sides at most can be drawn.
  • The quantity of deployment areas is up to 8.

Step 4 Set deployment time.
Step 5 Click Apply to save the settings.
—-End
7.2 Smoke and Flame Detection
Description
The smoke flame detection function refers to that an alarm is generated when something is smoking or generating flame at the deployment area.
Procedure
Step 1 Select Configuration > Advanced Intelligent Analysis > Smoke and Flame Detection to access the Smoke and Flame Detection interface, as shown in Figure 72.

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Step 2 Set all parameters for Smoke and Flame Detection. Table 7-2 describes the specific parameters.
Table 7-2 Smoke Flame Detection Description

Parameter Description Setting
Enable At thermal channel, Enable the button to enable the alarm. [How to

set] Click Enable to enable.
[Default value] OFF
Output Channel| If you check to set the Output Channel and the device is connected to an
external alarm indicator, the alarm indicator signals when an alarm is
triggered.| [How to set] Click to select an ID.
Audible alarm| Enable, when an alarm occurs, it will play audio to alarm.
Choose the audible alarm file (set at the “Configuration > Alarm > Audible Alarm Output”).| [How to set] Click to enable Audible alarm
[Default value] OFF
Flashlight alarm| Enable, when it is triggered alarm, it flashes the light. But when users set the display mode to Mode 5 at “Configuration > Thermal > Led Control Param “interface, the light will be always on for l5s, not flash when it is alarm.| [How to set] Click to enable Flashlight Alarm.
[Default value] OFF
Sensitivity| The sensitivity of detecting smoker, when the value is high, the alarm can be triggered easily, but the accuracy will be lower.| [How to set] Choose from the drop-down list
[Default value] 5
S\111)| Enable the button to enable SMTP serve.| [How to set] Click to enable SMTP. [Default value] OFF
FTP Upload| Enable the button to enable File Transfer Protocol.| [How to set] Click to enable FTP Upload.
[Default value] OFF
Video Stream Draw Line| Enable the button to enable Video Stream Draw Line, the setting area frame will show on live video.| [How to set] Click to enable Video Stream Draw Line.
[Default value] OFF

Step 3 Set a deployment area. Move the cursor to the drawing interface and click to generate a point, move the cursor to draw a line, and then click to generate another point. This is how a line is generated. In this way, continue to draw lines to form any shape, and right-click to finish line drawing.

  • A drawn line cannot cross another one, or the line drawing fails.
  • Any shape with 32 sides at most can be drawn.
  • The quantity of deployment areas is up to 8.

Step 4 Set deployment time.
Step 5 Click Apply to save the settings.
—-End

7.3 Fire Spot Detection
Description
The fire spot detection function refers to that an alarm is generated when something is on fire at the deployment area.
Procedure
Step 1 Select Configuration > Advanced Intelligent Analysis > Fire Spot Detection to access the Fire Spot Detection interface, as shown in Figure 7-3

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5

Step 2 Set all parameters for Fire Spot Detection. Table 7-3 describes the specific parameters.
Table 7-3 Fire Spot Detection Description

Parameter Description Setting
Enable At thermal channel, Enable the button to enable the alarm. [How to

set] Click Enable to enable.
[Default value] OFF
Output Channel| If you check to set the Output Channel and the device is connected to an
external alarm indicator, the alarm indicator signals when an alarm is
triggered.| [How to set] Click to select an ID.
Audible alarm| Enable, when an alarm occurs, it will play audio to alarm.
Choose the audible alarm file (set at the “Configuration > Alarm > Audible Alarm Output”).| [How to set] Click to enable Audible alarm
[Default value] OFF
Flashlight alarm| Enable, when it is triggered alarm, it flashes the light. But when users set the display mode to Mode 5 at “Configuration > Thermal > Led Control Param “interface, the light will be always on for 15s, not flash when it is alarm.| [How to set] Click to enable Flashlight Alm,
[Default value] OFF
Sensitivity| The sensitivity of detecting smoker, when the value is high, the temperature of triggering alarm is lower; When the value is low, the temperature of triggering alarm is higher.| [How to set] Choose from the drop- down list
[Default value] 90
SMTP| Enable the button to enable SMTP serve.| [How to set] Click to enable SMTP. [Default value] OFF
FTP Upload| Enable the button to enable File Transfer Protocol.| [How to set] Click to enable FTP Upload.
[Default value] OFF
Video Stream Draw Line| Enable the button to enable Video Stream Draw Line, the setting area frame will show on live video.| [How to set] Click to enable Video Stream Draw Line.
[Default value] OFF

Step 3 Set a deployment area.
Use mouse to draw rectangular area, you can set several area to deploy, as shown in Figure 7-4.

  • A drawn line cannot cross another one, or the line drawing fails.
  • Any shape with 32 sides at most can be drawn.
  • The quantity deployment areas is up to 8.

Step 4 Set deployment time.
Step 5 Click Apply to save the settings.
—End

AI Multi-object

Step 1 At “ Configuration > AI Multiobject ” interface, user can enable full- body detection, vehicle detection to detect the person and vehicle, as shown in Figure 8-1.
SUNELL SN TPC2553DRT F Bi Spectrum Bullet Network Camera - Multi-
objectStep 2 Set the parameters of AI multiobject following as the Table 8-1 .
Table 8-1 AI Multiobject Parameters

Parameter Description How to set
Channel Channel 1 is visible channel.
Channel 2 is thermal channel. Choose from drop list.
Full body detection The camera will snap the whole body when someone appear
in live video. The detection frameis blue. Enable
Vehicle detection The camera will snap the licence when the vehicle appear in
live video. The detection frame is yellow. Enable
Confidence Coefficient The range of snap image, there are three type, such as

high, mid and low. The higher the confidence, the better the snap quality and the fewer snapshots.| Choose from drop list.
Static Target Filter| If the target is static, the device will filter this target. For example, if a car stop for long time, the device will be filtered.| Enable

Step 3 Draw the detection area by using the mouse.
Step 4 Set the schedule, click “Apply” to save the settings.
—End

Alarm Setting

9.1 Alarm Output
Procedure
Step 1 Select Configuration > Alarm > Alarm Output to access the Alarm Output setting interface, as shown in Figure 9-1.
Figure 9-1 Alarm Output Interface

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1

Step 2 Set alarm output of channel, name, enable valid signal and alarm time choose alarm output mode.
Step 3 You can also control alarm manually, click Start button to start alarm, click stop button to end the alarm.
—End

9.2 Disk Alarm
Procedure
Step 1 Select Configuration > Alarm > Disk Alarm to access the disk alarm setting interface, as shown in Figure 9-2.

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2

Step 2 Enable the disk full alarm, when the disk is full it will alarm.
Step 3 Set alarm interval and tick output channel.
Step 4 Click Apply to save the settings, click refresh will return last settings.
—End

9.3 Network Alarm
Procedure
Step 1 Select Configuration > Alarm > Network Alarm to access the network alarm setting interface, as shown in Figure 9-3.

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3

Step 2 Choose network card ID and enable exceptional alarm to set alarm interval. Tick output channel.
Step 3 Click Apply to save the settings, click refresh will return last settings.
—End

9.4 I/O Alarm Linkage
Procedure
Step 1 Select Configuration > Alarm > I/O Alarm Linkage to access the I/O alarm Linkage setting interface, as shown in Figure 9-4.

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4

Step 2 Choose alarm input and trigger mode, set name, enable other linkages such as alarm input, PTZ linkage, Alarm Record SMTP, FTP upload, IR Cut and flashlight alarm.
Step 3 Set alarm schedule, choose the duration of linkage.
Step 4 Click Apply to save the settings, click refresh will return last settings.
—End

9.5 Motion Alarm
Procedure
Step 1 Select Configuration > Alarm >Motion Alarm to access the Motion Alarm setting interface, as shown in Figure 9-5.

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5

Step 2 Choose channel and enable the motion alarm, set alarm interval and sensitivity, enable other linkages such as SMTP, FTP upload and motion detect stream.
Step 3 Set motion alarm schedule,
Step 4 Click Apply to save the settings, click Refresh will return last settings.
—End

9.6 Push Message
Procedure
Step 1 Select Configuration > Alarm >Push Message to access the Push Message setting interface, as shown in Figure 9-6.

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6

Step 2 Enable the push message, you will receive the message when the alarm happened.
Step 3 Click Apply to save the settings, click Refresh will return last settings.
—End

9.7 Audio Abnormal Detection
Procedure
Step 1 Select Configuration > alarm >Audio Abnormal Detection to access the Audio Abnormal Detection setting interface, as shown in Figure 9-7.

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7

Step 2 Enable the audio abnormal detection, enable sudden rise, sudden drop, when happen the condition of enable, it will alarm.
Step 3 Tick the output channel, enable alarm record, SMTP, FTP upload.
Step 4 Set alarm schedule, choose the duration of linkage.
Step 5 Click Apply to save the settings, click Refresh will return last settings.
—End

Other Web Configurations

10.1 Device Information
You can view the information about device, as shown in Figure 10-1.

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8

10.2 Stream
10.2.1 Base Stream
Step 1 Choose Configuration > Stream >Base Stream, as shown in Figure 10-2.

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9

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10

Step 2 Choose channel, stream ID, video encode type, video encode level, audio encode type, resolution, frame rate, frame interval, bit rate type and bit rate from all drop list.
Step 3 Set name of base stream, enable smart encode.
Step 4 Click Apply. The message “Apply success” is displayed, the system saves the settings.
—End

10.2.2 ROI
Step 1 Choose Configuration > Stream >ROI, as shown in Figure 10-4.

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11

Step 2 Click Draw and the frame is showing, adjust the position of frame to set ROI area.
Step 3 Click Apply. The message “Apply success” is displayed, the system saves the settings.
—End

10.2.3 Snapshot
Step 1 Choose Configuration > Stream > Snapshot, as shown in Figure 10-5.

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12

Step 2 Choose snapshot resolution and snapshot quality from drop list.
Step 3 Click Apply. The message “Apply success” is displayed, the system saves the settings.
—End

10.3 Device
You can set local network, device port, data and time, camera, OSD, microphone, CVBS, system, voice denoise and software licenses, as shown in Figure 10-6.

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Device

10.4 External Device
The camera is connected PTZ external device, you can choose Configuration >
External Device, enable PTZ, set parameters as shown in Figure 10-7.

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1

10.5 Privacy Masking
Choose Configuration > Privacy masking. You can set privacy masking if some area needs keep secret, drag mouse to select the area to cover, double click will delete the setting, as shown in Figure 10-8.

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2

10.6 Network Service
Choose Configuration > Network Service. You can set 802.1x, DDNS, PPPoE, Port mapping, SMTP, IP filter, CGI alarm service center, SNMP and QOS.

10.6.1 QOS

Description
If the device is connected to a router or switch with a QOS function, and the priority rule of the corresponding mark is configured on the network device, the network device will preferentially pass the data packet of the corresponding mark.
Procedure
Step 1 Choose Configuration > Network Service > QOS.
The QOS page is displayed, as shown in Figure 10-9.

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3

Step 2 Input the value range from 0 to 63 (audio/video dscp, alarm dscp and command dscp).
Step 3 Click Apply.
The message “Apply success!” is displayed, and the system saves the settings.
—-End

10.7 Privacy Manager
Add user account, manage the users’ permission. As shown in Figure 10-10.

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4

10.8 Protocol
Choose Configuration > Protocol. You can set protocol information, security, CMS configuration and multicast parameter.

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4

10.9 Device Log
Choose Configuration > Device Log. You can view operation log and alarm log, or collect all log information, as shown in Figure 10-12.

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6

10.10 Maintenance
Choose configuration > maintenance. You can restart, update, reserve IP setting and restore to factory default, as shown in Figure 10-13.

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7

10.11 Local Config
When users choose the plugin to play live video, this function can be set.
Choose Configuration > Local Config. You can change the save path of snapshot and local record, choose the playback performance, as shown in Figure 10-14.

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8

A Troubleshooting

Common Trouble Possible Cause Solution
Unable to access the web Network is not connected. Connect the network cable

of the camera to the PC to check whether the network cable is in good contact.
Run the ping command to check the network connection and whether the device works normally.
IP address is occupied.| Directly connect the camera to the PC, and reset the IP address of the camera.
The IP addresses of the PC and the device are in different networks.| Check the IP address, subnet mask and gateway setting of the camera.
The measured temperature is not accurate.| The device is just powered on, and the temperature of the cavity is unstable.| The temperature of the cavity is stable within 15 to 30 minutes after the device is powered on.
The target configuration is incorrect.| Check whether the emission rate and distance of the target are configured correctly.
An error occurs in accessing the web of the device after the upgrade.| The data in the cache of browser is not updated in time.| Delete the cache of browser. The steps are as follows (taking Edge as an example):
Open the Edge.
Press Ctrl + Shift + Delete on keyboard.
The Delete Browsing History dialog box appears.
Select all check boxes.
Click Clear to delete.
Relogin the web page of the camera.
Upgrade failed.| No network cable is connected.
The network setting is incorrect.
The upgrade package is incorrect.| Ensure the upgrade network is connected. Check whether the network setting is correct. Perform the correct upgrade package again.
The temperature is too high.| 1. Make sure ‘thermal mapping’ and ‘thermal calibration is configured correctly’ by checking highest temperature object at two channels.
2. Check if the temperature data is inconsistent with the actual temperature, the temperature may be too high.

101-300-0791-01
Issue V 1.0(2023-05-24)

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