Dimplex Ignite Evolve EVO50 Linear Electric Fireplace User Guide

Dimplex Ignite Evolve EVO50 Linear Electric Fireplace

Product Information

The product is an electric fireplace manufactured by Dimplex. It comes in multiple models, including:

• Model 500002573: Evolve 50
• Model 500002574: Evolve 60
• Model 500002608: Evolve 74
• Model 500002563: Evolve 100

The fireplace is certified to meet UL 2021, 4th Ed. safety standards. It is important to read the user manual before installation or use to prevent personal injury or property damage. For more information about Dimplex products, visit their website at www.dimplex.com.

Technical Specifications
The fireplace has the following technical specifications:

• Electrical Rating: 7216710100R05

Package Contents
The package includes the following items:

• Electric fireplace unit

Optional Accessories
There are optional accessories available for this fireplace. Please refer to the user manual for more information.

Warranty
The fireplace comes with a warranty. Please refer to the user manual for details on the warranty coverage.

Product Usage Instructions

IMPORTANT INSTRUCTIONS:

1. Read all instructions and warnings carefully before starting installation.
2. Record your model and serial numbers for future reference. These can be found on the label located behind the front glass of your fireplace.

WARNING:

• Failure to follow the instructions may result in a possible electric shock, fire hazard, and will void the warranty.

Installation:

1. Ensure you have read and understood the user manual before starting the installation process.
2. Follow the step-by-step installation instructions provided in the user manual.
3. If you encounter any issues during installation, refer to the troubleshooting section of the user manual or contact customer support.

Usage:

1. After installation, ensure the fireplace is securely plugged into a suitable power outlet.
2. Refer to the user manual for information on operating the fireplace, adjusting settings, and using optional features.
3. Always comply with the safety instructions and warnings provided in the user manual.

Note: For detailed wiring diagrams and additional information, please refer to the user manual.

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IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety instructions contained in this manual to prevent personal injury or property damage.
To view the full line of Dimplex products, visit www.dimplex.com

Conventions used in this manual:

• NOTE: Procedures and techniques that are considered important enough to emphasize.
• CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
• WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death.

Welcome
Thank you and congratulations for choosing to purchase a Dimplex fireplace. Please carefully read and save these instructions.

WARNING: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.

Please record your model and serial numbers for future reference. Model and serial numbers can be found on the label located behind the front glass of your fireplace.

• Model
• Serial Number
• MOD

NO NEED TO RETURN TO THE STORE
If you have questions regarding the operation of this product or if you require service, before returning this product to the place of purchase,
Contact us at: www.dimplex.com/support
For Troubleshooting and Technical Support
OR
Toll-Free 1-888-346-7539
Please have your model number and product serial number ready.

IMPORTANT INSTRUCTIONS

When using any electrical appliance, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. These precautions include:

1. Read all instructions before using this electric fireplace.

2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the fireplace.
   DANGER: High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of the fireplace.

3. Extreme caution is necessary when the fireplace is used by or near children or people with disabilities and whenever the fireplace is left operating and unattended.

4. Young children should be supervised to ensure that they do not play with the appliance.

5. The appliance is not intended for use by young children or infirm persons without supervision.

6. Do not operate the fireplace after it malfunctions, has been dropped, or damaged in any manner. Disconnect power at the service panel and have the fireplace inspected by a reputable electrician before using.

7. Do not use this fireplace outdoors.

8. Never locate the fireplace where it may fall into a bathtub or other water container.

9. To disconnect the heater, turn the unit off with the controls and turn off the power to the heater circuit at the main disconnect panel.

10. Do not locate the heater immediately below a fixed socket-outlet.

11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock, fire, or damage to the fireplace.

12. To prevent a possible fire, do not block air intakes or exhaust in any manner.

13. All electrical heaters have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.

14. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.

15. Do not burn wood or other materials in this electric fireplace.

16. Do not strike the fireplace glass.

17. Always use a qualified technician or service agency to repair this fireplace.

18. Disconnect all power coming to the fireplace at the main service panel before performing any cleaning or maintenance.

19. When transporting or storing the fireplace, keep it in a dry place, free from excessive vibration, and store to avoid damage.

SAVE THESE INSTRUCTIONS

CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN NO USER-SERVICEABLE PARTS INSIDE

WARNING:
Remote control contains a small battery. Keep away from children. If swallowed, seek medical attention immediately.
Do not install battery backwards, charge, put in fire or mix with used or other battery types – may explode or leak causing injury.

FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

CALIFORNIA PROPOSITION 65 WARNING:
This product can expose you to chemicals including nickel which is known to the State of California to cause cancer. For more information, visit
www.P65Warnings.ca.gov

Technical Specifications

Electrical Rating

• Voltage: 120 V (3-Wire) or 240 V (4-Wire)
• Power: 1500 W at 120 V, 2500 W at 240 V

Product Reference

• File Number: E71416

*where xxxx is a non-safety critical suffix

Product Dimensions

• Figure 1
  • 50″ model 50.31 in [1278 mm]
  • 60″ model 60.31 in [1532 mm]
  • 74″ model 74.31 in [1887 mm]
  • 100″ model 100.31 in [2548 mm]

Package Contents

*Package contents are subject to change

Optional Accessories

500002573
Evolve 50| 500002574
Evolve 60| 500002608
Evolve 74| 500002563
Evolve 100
XLF Trim Kit
Accessory trim for partially- recessed installation in 2″x4” framing.| XLFTRIM50| XLFTRIM60| XLFTRIM74| XLFTRIM100

*Please contact your local Dimplex dealer for inquiries.

Installation

Placement

• NOTE: It is recommended that the bottom of the unit be mounted between 5″ (13 cm) and 40″ (102 cm) from the ground to maintain an optimized viewing angle of the flame.
• WARNING: The top of the fireplace must be installed a minimum of 24″ (61 cm) from the ceiling. The fireplace must be installed a minimum of 5″ (13 cm) from the ground.

Installation in a Bathroom
If this unit is installed in a bathroom, it must be protected by a GFCI receptacle or circuit. If a receptacle is used, it must be readily accessible.
This electrical appliance is NOT watertight. To prevent electric shock, it must be installed as to prevent water from entering unit, or installed away from showers, tubs, etc. Never locate fireplace where it may fall into a bathtub or other water container.

Installation Recommendations for Overhanging Objects
For overhanging temperature-sensitive objects, such as a television, a mantel, or artwork, always follow the recommendations provided by its manufacturer for installation over a heater.
Figure 2 provides the overhang clearance recommendations for the fireplace. Areas above the fireplace are marked as follows:

• Solid gray box is subject to temperatures greater than 65°C (149° F).
• Hatched box  is subject to temperatures greater  than 40°C (104° F).
• Clear box  is subject to temperatures less than 40°C (104° F).

Installation Instructions
NOTE: Two people are required for installation.

1.  Prepare a wall with a framed opening, following the dimensions shown in Figure 3. The fireplace can either be installed partially-recessed (2″x4″ frame) or flush-mounted (2″x6″ frame).
   CAUTION: Decorative finishing material (such as brick) should be limited to ½” (13 mm) overhang to ensure adequate flow of heated air out of the firebox area.
   CAUTION: This fireplace is NOT load-bearing. Ensure the opening for the fireplace is framed in such a way that the weight of the building materials will not create pressure on the top of the fireplace.

   • NOTE: For 2″x4″ construction where the unit will be partially recessed, it is recommended to use XLFTRIM kit (sold separately) to accomodate the protruding portion of the fireplace.
     

   • NOTE: Wiring entry is located on the right side at the bottom of the firebox. Plan the framing to allow routing of the power cable to this location.

2. If a trimless installation is desired, remove the factory trim by removing the screws that secure it.

3. Ensuring a minimum of 18″ (47 cm) of slack, route the supply power wire through a cable clamp (not included) and in the opening in the back of the unit. (Figure 4)
   

4. Lift the firebox into the opening in the frame using the handles on the back of the fireplace.

5. Using a bubble level (supplied) ensure that the fi replace is level within the framing. Adjust as required.
   Distance from the right side to the wiring inlet:
   
   

6. Drive four supplied mounting screws through the four mounting holes located on the inside surface of the fi replace chassis, into wall studs. (Figure 5)
   

7. Complete the wiring according to instructions in the Electrical Installation section (pages 12–13).

8. Complete the installation using the instructions in the following sections: Mirrored Glass Installation (page 15), Arranging Media (page 15), Front Glass Installation (page 16).

   • NOTE: Install the firebox flush with the surrounding wall/framing. The face of the firebox should not be recessed. Any overhang from the surrounding framing can result in an error with the heater.

Electrical Installation
WARNING:
The installation of the electric fireplace must comply with the applicable Local and/or National Electrical Codes and utility requirements.
Use the appropriate wire to meet local and national electrical codes for rated power consumption.

CAUTION: A dedicated, properly fused 15 Amp circuit is recommended, rated for the appropriate voltage (120 V, 240 V). A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

120 V Hardwire Installation

1. Cut the wire to an appropriate length.
2. Connect the black L1 wire from the unit to the live wire from the power supply with a wire connector.
3. Connect the white N wire from the unit to the neutral wire from the power supply with a wire connector.
4. Terminate the yellow L2 wire from the fireplace with a wire connector.
5. Connect the green G wire from the unit to the ground wire from the power supply with a wire connector or attach the grounding wire to the cover with the provided grounding screw, by placing the wire in between screw and lock washer and tighten.
6. Ensure all wire connections are tight and that wires are secured with wire ties and do not protrude past the flame panel, so as not to be visible after final installation.

120V Installation—Wall Switch
NOTE: Use a single pole, single throw (On/Off) wall switch that is rated for a minimum of 15 amps.

1. Cut the wire to an appropriate length.
2. Connect the black L1 wire from the unit to the live wire from the main power through the wall switch, ensuring all live connections are connected with a wire connector.
3. Connect the white N wire from the unit to the neutral wire from the power supply with a wire connector.
4. Terminate the yellow L2 wire from the fireplace with a wire connector.
5. Connect the green G wire from the unit to the ground wire from the power supply with a wire connector or attach the grounding wire to the cover with the provided grounding screw, by placing the wire in between screw and lock washer and tighten.
6. Ensure all wire connections are tight and that wires are secured a with wire ties and do not protrude past the flame panel, so as not to be visible after final installation.

240 V Hardwire Installation
You will need a 4-wire 240 V supply (L1, L2, Neutral, and Ground).

1. Connect the black L1 wire from the unit to the L1 wire from the power supply with a wire connector.
2. Connect the yellow L2 wire from the unit to the L2 wire from the power supply with a wire connector.
3. Connect the white N wire from the unit to the neutral wire from the power supply.
4. Connect the green G wire from the unit to the ground wire from the power supply with a wire connector or attach the grounding wire.
5. Ensure all wire connections are tight and that wires are secured with wire ties and do not protrude past the flame panel, so as not to be visible after final
   installation.

Power Cord Installation
WARNING: Power cord option is only suitable for 120 V installations.

1. Remove the 3 screws that secure the pre-installed hardwire plate.
2. Connect the black L1 wire from the unit to the black wire of the plug kit.
3. Connect the white N wire from the fireplace to the white wire from the plug kit.
4. Terminate the yellow L2 wire from the fireplace with a wire connector.
5. Connect green G wire from the fireplace to the green wire from the plug kit.
6. Ensure all wire connections are tight and that wires are secured with wire ties and do not protrude past the flame panel, so as not to be visible after final installation.
7. Secure the power cord’s pre-installed cover plate using the screws removed when removing the hardwire plate. The previously removed electrical cover plate can be disposed of.
   WARNING: This heater is not intended for use with an extension cord. Plug the cord directly into an appropriate grounded receptacle.

Heater Hardware Disconnect
The fireplace heater can be permanently disabled by removing the electronic jumper on the control board.

NOTE: Heater hardware disconnect will permanently disable the heater and fan. Follow these instructions only when an installation without heat is required. Temporary disabling of the heater can be achieved through the hidden touch controls. See “Heat Disable” in Operation section (page 18) for instructions.

To disconnect the heater and fan permanently:

1. Locate the control board. The heater hardware disconnect jumper location is labeled “HEAT”. (Figure 10)
2. Pull out the heater hardware disconnect jumper. (Figure 11)

Mirrored Glass Installation

1. Locate and remove the screws securing the mirrored glass bracket to the unit, along the top of the opening, and set bracket and screws aside. (Figure 12)

2. Remove the provided suction cup from the inside cavity of the unit (not included in Evolve 50″ 500002573 units).

3. Ensure that the back of the glass is clean and free from particles and fingerprints.

4. Secure the suction cup to the mirrored glass on the reflective side

5. Lift the mirrored glass and place it into the supports on the bottom at both sides of the unit.

6. Tilt the mirrored glass into a vertical position.

7. Secure the mirrored glass bracket to hold the glass in place, using the previously removed screws.
   CAUTION: Ensure the mirrored glass does not fall forward while the mirrored glass mounting bracket is being installed.

8. Remove the suction cup and clean any fingerprints or debris off the glass with a non-abrasive glass cleaner.

NOTE: Do not dispose of the suction cup! Keep it in a secure location, as it may be needed for maintenance and service on this fireplace.

Media Arrangement
For the best results when using the supplied media, follow the instructions below.

Acrylic Media:

1. Evenly space the large media in the media tray along the back of the media tray.
2. Pour and evenly distribute the smaller crystals into the media tray. (Figure 13)

Tumbled Glass Media and Driftwood:
NOTE: The driftwood is fragile. Ensure the diftwood is secure when placing it in the media bed.

1. Mix the different colours of tumbled glass in a bag or box of your choice.
2. Evenly disperse the tumbled glass media in the media tray.
3. Place the driftwood pieces on top. For best results stack the driftwood as shown in the images below. Figure 14 can be repeated for the 500002563.

It is possible to use custom media ornaments to decorate your firebox. The custom media must fit easily without scratching the glass or bowing the media bed, and must not be composed of sand or liquid, which could interfere with the safety of the firebox.

Front Glass Installation

NOTE: Install the front glass before the fireplace is powered on. If the unit is powered on before the glass is installed, a full power reset will be required to activate the hidden touch controls.

1. Ensure that the mirrored glass and the inside of the front glass is clean and free from particles and fingerprints.

2. Secure the suction cup (if provided) to the outside of the front glass.

3. Lift the front glass and carefully place the front glass into the lip located at the bottom of the opening of the firebox.

4. Tilt the glass into a vertical position.

5. Secure the front glass using the provided screws and hex key.
   CAUTION: Ensure the front glass does not fall forward while the securing screws are being installed.

6. Install the provided screw covers by placing the tabs of the screw cover between sides of the front glass bracket.(Figure 18)

NOTE: Do not dispose of the suction cup and hex key! Keep them in a secure location, as it may be needed for maintenance and service on this fireplace.

Operation

General Operation
WARNING: This electric firebox must be properly installed before it is used.
This firebox operates with Comfort saver TM technology, which automatically adjusts the fan speed and heater wattage to safely and precisely match the requirements of the room based on the thermostat setting. The heater operates such that once the room reaches the set point, the fan and heater will continuously run at a low level, to maintain the desired room temperature. If the temperature in the room rises significantly, the heater will turn off and periodically turn back on to circulate the air around the unit, until the room temperature drops and requires the heater to be on again.

• NOTE: The element retains heat after shutdown. When the heat is turned off, there is a 2-minute cool down period before the fan shuts off completely.
• NOTE: The fireplace will retain the previously used settings after a power interruption.

Hidden Touch Controls
The hidden touch controls are located on the upper right of the fireplace. (Figure 19)

Remote Operation
The fireplace is supplied with a multifunction IR remote control. (Figure 20)

NOTE: To operate correctly, the remote control must be pointed toward the front of the unit.

App
The fireplace is capable of being controlled using the Flame Connect app for mobile devices. For up-to-date information about the app, please visit www.dimplex.com/fcapp

Maintenance

Remote Control Battery Replacement

1. Remove battery cover of the remote control using a Philips screwdriver.
2. Correctly install the 3 Volt (CR2032 or similar) battery in the battery holder with the + side facing up.
3. Secure the battery cover using the previously removed screw.

Batteries must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.

WARNING: Disconnect power and allow heater to cool before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or injury to persons.

Cleaning

Mirrored Glass Cleaning
The mirrored glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the mirrored glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the mirrored glass can be cleaned with a damp cloth. The mirrored glass should be completely dried with a lint-free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners.

Fireplace Surface Cleaning
Use only a damp cloth to clean painted surfaces of the fireplace. Do not use abrasive cleaners.
The fireplace should not be operated with an accumulation of dust or dirt on or in the unit, as this can cause a build-up of heat and eventual damage. For this reason the heater must be  inspected regularly, depending upon conditions and at a minimum yearly intervals.

Servicing
Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing.

Troubleshooting

Fireplace does not turn on with the hidden touch controls| N/A| No incoming power| Ensure unit is wired correctly Check main disconnect panel Ensure wall switch is on (if applicable)
---|---|---|---
Front glass was installed after unit was powered on| Turn power off (from breaker or outlet), install front glass before turning power back on.
Fireplace does not turn on with the remote control| N/A| The battery in the remote control is dead or installed incorrectly| Replace remote control battery Ensure battery is installed with + facing up.
Heater does not turn on|

—

| Heater is disabled| Press and hold  and  at the same time on the hidden touch controls for 3 seconds to disable or enable the heat function.
H–| Heater has been permanently disabled| If installation with heat is desired, reinstall jumper on main board if available or purchase new main board.
Heater is on, but there is no heat|

| Normal operation — There is a 30-second delay before heater starts| No action required.
Thermostat setting is below ambient temperature| Turn up the thermostat setting to be above ambient temperature
Circuit breaker trips or fuse blows when unit is turned on| N/A| Improper circuit current rating| Install unit on a dedicated minimum 15 amp circuit.
Error Code is displayed| Err 1| Temperature cut-out is activated| Reset breaker and wait 5 minutes before turning unit back on it. If error persists, see Service Manual.
Err 2| L1 voltage is too high| If error persists, consult an electrician.
Err 3| L1 voltage is too low| If error persists, consult an electrician.
Err 4| L1 current is too high| If error persists, consult an electrician.
Err12| Ambient temperature is above 45° C (113° F)| No action required.
Err13| Ambient temperature is below 5° C (41° F)| No action required.

For more troubleshooting and error codes, consult the Service Manual which can be found at www.dimplex.com/product-downloads

Wiring Diagrams

500002573 Evolve 50

500002574 Evolve 60

500002608 Evolve 74

500002563 Evolve 100

Warranty

IGNITEXL EVOLVE™ 5-YEAR LIMITED WARRANTY

Section 1 Products to which this Limited Warranty Applies
This Limited Warranty applies to your newly purchased Dimplex electric fireplace with model numbers 500002573 (Evolve 50), 500002574 (Evolve 60), 500002608 (Evolve 74), and 500002563 (Evolve 100).
This Limited Warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA and the District of Columbia except for Hawaii and Alaska. This Limited Warranty applies to the original purchaser of the product only and is not transferable.

Section 2 Products excluded from this Limited Warranty
Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this Limited Warranty. Products purchased in these States, Provinces, or Territories are sold AS IS without Warranty or condition of any kind including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose. The entire risk of as to the quality and performance of the products is with the purchaser. In the event of a defect, the purchaser assumes the entire cost of all necessary servicing or repair.

Section 3 What this Limited Warranty covers and for How Long
IgniteXL Evolve™ products 500002573 (Evolve 50), 500002574 (Evolve 60), 500002608 (Evolve 74), and 500002563 (Evolve 100) excluding trims and accessory packages are covered by this Limited Warranty, have been tested and inspected prior to shipment and, subject to the provisions of this Warranty, Glen Dimplex Americas Ltd. (herein called Glen Dimplex Americas) warrants such products to be free from defects in material and workmanship for a period of 5 years from the date of the first purchase of such products. The 5-year Limited Warranty entitles the purchaser to On-site or In-home Warranty Services. Accordingly, Glen Dimplex Americas will be responsible for all labor and transportation associated with repairing or replacing the product or part. Exceptions to this are outlined in Section 5. Some jurisdictions do not allow limitations on how long an implied Warranty lasts, so the above limitation may not apply to the purchaser.

Section 4 What this Limited Warranty Does Not Cover
This Limited Warranty does not apply to products that have been repaired (except by Glen Dimplex Americas or its authorized service representatives) or otherwise altered. This Limited Warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

Section 5 How to notify us of a Warranty Concern
Defects must be brought to the attention of Dimplex Customer Service online at dimplex.com/en/contact_us or by telephone at 1-888-346-7539. Please have proof of purchase, catalogue/model and serial numbers available for representatives to assist. **Limited In-home Warranty Services require proof of purchase.
In the event a product or part covered by this Limited Warranty is proven to be defective in material or workmanship during (i) the 5-year Limited Warranty period for products outlined in Section 1, you have the following rights:

• Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. If Glen Dimplex Americas is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex Americas may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
• Limited Warranty service will be performed solely by dealers or service agents of Glen Dimplex Americas authorized to provide Limited Warranty services.
• This 5-year Limited Warranty entitles the purchaser to On-site or In-home Warranty services. Accordingly, Glen Dimplex Americas will be responsible for all labor and transportation associated with repairing or replacing the product or part except as follows: (i) charges which may be levied for travel costs incurred to travel to the purchaser’s site where the product is located if the purchaser’s site is beyond 30 miles (48 km) from the closest service depot of Glen Dimplex Americas dealer or service agent; and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the product.
• Glen Dimplex Americas will not be responsible for, and this Limited Warranty shall not include, any expense incurred for installation or removal of the surrounds (mantels) or trims or any part thereof (or any replacement product or part) including, without limitation, all shipping costs and transportation costs to and from the authorized dealer’s or service agent’s place of business and all labor costs. Such costs shall be the purchaser’s sole responsibility.

Section 6 When Glen Dimplex Americas and its Dealers and Service Agents are not Liable
IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY. WHETHER
IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF GLEN DIMPLEX AMERICAS OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.

How State and Provincial law(s) apply
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this Limited Warranty or the sale of products covered by this Limited Warranty.

We value your feedback!
Your input helps to create even better products and experiences.
Share the warmth and leave a review. dimplex.com/sharethewarmth

For more information on the Flame Connect app, visit dimplex.com/fcapp
The QR Code can be found on the back of the manual.

1-888-346-7539 | www.dimplex.com
In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice.
© 2023 Glen Dimplex Americas
A BRAND OF GLEN DIMPLEX AMERICAS

References

• Leave a review | Dimplex
• Electric Fireplace & Heating Solutions | Dimplex
• Product Downloads | Dimplex
• P65Warnings.ca.gov

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