VIKING DLE-300 Advanced Line Simulator User Manual

DLE-300 Advanced Line Simulator
User Manual

DESIGNED, MANUFACTURED AND SUPPORTED IN THE USA
VIKING PRODUCT
MANUAL SECURITY & COMMUNICATION
DLE-300
Advanced Line Simulator
September 2, 2021

Advanced Line Simulator for Communication, High-Speed Data, Caller ID,

and Classroom Training

The DLE-300 advanced Line Simulator provides salespeople, technicians, engineers, etc. with a cost-effective, easy-to-use method of conducting on- site demonstrations or diagnostics, eliminating the need to locate phone lines and disrupt the customer’s phone service.
The Line Simulator provides two-way communication between standard analog telecom products such as modems, fax machines, Key Systems, PABX’s as well as standard telephones.
The DLE-300 Line Simulator produces standard or distinctive AC ringing, DC talk battery, caller ID data, precise dial tone, ring back, busy, SIT, reorder tone, and provides CPC on disconnect.

Features

• Supports all high-speed data
• Produces name and number caller ID data
• Audio input/output for recording voice prompts
• 40V DC talk battery
• Precise call progress tones (dial tone, ringback, busy, and reorder)
• Produces special interrupt tones
• Standard and distinctive 20 Hz AC ringing
• Provides CPC breaks after disconnect
• Touch Tone Detection
• Ringdown mode (no Touch Tones required)
• 911 trainer mode for classroom training

www.VikingElectronics.com
Information: 715-386-8861

Applications

• Point-to-point communications between phones, fax machines, and high-speed modems without dedicated telephone lines
• Programming and recording voice products such as voice mail systems, etc.
• Intersystem TIE lines
• Courtesy and/or emergency phones
• Demonstrating telecom equipment at trade shows, meetings, etc.
• Diagnosing phone line-dependent equipment with precise characteristics
• 911 trainer for schools and businesses

Specifications

Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided
Dimensions: 5″ x 5″ x 1.5″ (127mm x 127mm x 25mm)
Shipping Weight: 2 lbs (.9 kg)
Environmental: 32° F to 90° F (0° C to 32° C) with 5% to 95% non-condensing humidity
Ringer Output: 6.0 REN load
Talk Battery: 40V DC
Loop Length: 2.6 mi (4.2 km) maximum – 24 AWG twisted pair
Maximum Data Speed: Unlimited CPC
Generation Time: 2 seconds
Connections: (2) RJ11 jacks, (1) 3.5mm (1/8″) audio jack

Installation and Applications

IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges.
A. Demonstrations and Classroom Training
The DLE-300 is ideal for on-site product training at trade shows and perspective customer sites. It can also be configured as a 911 trainer for classrooms, etc.

B. Point to Point Communication
The DLE-300 can be configured as a ringdown circuit for instantaneous point- to-point telephone communications.

C. High-Speed Data Communication
The DLE-300 will support the data speeds of your supporting peripherals.

D. Programming and Recording Voice Mail Systems and Other Voice Products
The DLE-300 can be configured as a ringdown circuit for instantaneous point- to-point telephone communications.

Programming

A. External DIP Switch Programming
1. Ring Candence

2. Tones

3. Modes of Operation

B. Internal DIP Switch Programming

Operation

A. Normal Operation (all DIP switches OFF)
An off-hook device is given a dial tone. Any Touch-Tone will break the dial tone and two and a half seconds after a phone number is dialed, the DLE-300 will ring the opposite port up to 10 times. Caller ID information is sent after the first ring. When the other device answers, the call is connected. The unit provides a CPC break and 10 seconds of reordering tones when either device hangs up.
B. Ring Down Mode (DIP switch 6 ON)
In this mode, the DLE-300 does not require Touch Tones to be dialed to ring the other telephone device. An off-hook condition on either port will trigger 2 seconds of dial tone and the opposite port will begin ringing. No caller ID data is sent. Note: To eliminate the dial tone, set DIP switch 7 to ON.
C. Special Call Progress Tones (DIP switch 4 ON)
In this mode, the DLE-300 may be activated to provide busy, reorder, S.I.T., dial tone, and special continuous test tone. The tones are keyed off of the last digit dialed (see the chart to the right).

Example: 5 5 5 – 1 2 3 4
D. Caller ID
Multi-message caller ID data is sent after the first ring. The information sent is keyed off of the second to the last digit dialed (see the chart to the right).

E. 911 Mode (DIP switch 5 ON, DIP switch 6 OFF)
The DLE-300 features a 911 mode for classroom training, etc. In this mode, the DLE-300 will only allow calls to ring that have dialed 911. Any other number dialed will receive a busy signal. While in 911 mode, “911 Emergency” will be sent as the caller ID data whenever 911 is dialed.
F. Audio Jack (DIP switch 8 ON)
A 3.5mm (1/8″) audio jack is provided for an audio connection to the simulated lines. This is ideal for recording voice prompts on voice mail systems, recording, or amplifying the voice path. This connection is bi-directional so the audio may be uploaded or downloaded. Note: Keep DIP switch 8 OFF when the AUDIO jack is not required for the best standard operation.

Warranty

IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT VIKING TECHNICAL SUPPORT AT:715-386-8666
Our Technical Support Department is available for assistance Monday to Friday 8:00 am – 5:00 pm central time. Before you call, please:
1. Know the model number, the serial number, and what software version you have (see serial label). 2. Have the Product Manual in front of you. 3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:

1. The customer must contact Viking’s Technical Support Department at 715-3868666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate the problem, frequency of failure, etc.

2. Packing: Return equipment in the original box or in proper packing so that damage will not occur while in transit. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam, and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
   VIKING ELECTRONICS 1531 INDUSTRIAL STREET HUDSON, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.

4. RA number on the carton: In large printing, write the RA number on the outside of each carton being returned.

RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):

1. Customers must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer’s input and troubleshooting, a Return Authorization (RA) number will be issued. This number is valid for fourteen (14) calendar days from the date of issue.
3. After obtaining the RA number, return the approved equipment to your distributor. Please reference the RA number on the paperwork being shipped back with the unit(s), and also the outside of the shipping box. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Once your distributor receives the package, they will replace the product over the counter at no charge. The distributor will then return the product to Viking using the same RA number.
4. The distributor will NOT exchange this product without first obtaining the RA number from you. If you haven’t followed the steps listed in 1, 2, and 3, be aware that you will have to pay a restocking charge.

TWO-YEAR LIMITED WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. The customer must contact Viking’s Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number.
This warranty does not cover any damage to the product due to lightning, over- voltage, under voltage, accident, misuse, abuse, negligence, or any damage caused by the use of the product by the purchaser or others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments. This warranty does not cover stainless steel surfaces that have not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO THE PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING’S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.
Product Support:715-386-8666
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, its affiliates, and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.

DOD 607
Printed in the U.S.A.
ZF301190 Rev C

References

• Security & Communication Systems - Access Control | Viking Electronics, Inc

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