DELL Inspiron 3020 Desktop PC User Guide

Technolgies
Inspiron 3020 Desktop
Setup and Specifications
User Guide

Inspiron 3020 Desktop PC

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022-2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Set up your computer

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

1. Connect the keyboard and mouse to the USB ports on the computer. If you have a wireless keyboard and mouse, see the documentation that shipped with the wireless keyboard and mouse for instructions.

2. Connect to your network using an Ethernet cable. Alternatively, connect to an available wireless network when setting up the operating system.

3. Connect the display. For more information about setting up the display, see the documentation that is shipped with your display. NOTE: The location to connect the display cable can vary if your computer has a discrete graphics card installed. For optimal graphics performance, ensure to connect the display cable to the graphics card if there is one installed.

4. Connect the power cable to the computer and then connect it to the wall outlet.

5. Press the power button at the front of the computer to turn it on. If required, press the power button on the display to turn it on. NOTE: For instructions on how to connect speakers, a printer and other accessories, see Me and My Dell at www.dell.com/manuals.

6. Finish Windows setup.
   Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
   ● Connect to a network for Windows updates.
   NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
   ● If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an offline account.
   ● On the Support and Protection screen, enter your contact details.

7. Locate and use Dell apps from the Windows Start menu—Recommended.
   Table 1. Locate Dell apps** Resources| Description
   ---|---
   | My Dell
   Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.
   | SupportAssist
   SupportAssist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support. It addresses performance and stabilization issues, prevents security threats, monitors, and detects hardware failures. For more information, see SupportAssist for Home PCs User’s Guide at www.dell.com/serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.
   NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
   | Dell Update
   Updates your computer with critical fixes and latest device drivers as they become available. For more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/support.
   | Dell Digital Delivery**
   Download software applications, which are purchased but not preinstalled on your computer.
   For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support.

Views of Inspiron 3020

Front

1. Slim optical drive (optional)
   The optical drive reads from and writes to CDs and DVDs.

2. Power button
   Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
   Press to put the computer in sleep state if it is turned on.
   Press and hold to force shut-down the computer.
   NOTE: You can customize the power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.

3. SD-card slot (optional)
   Reads from and writes to the SD card. The computer supports the following card types:
   ● Secure Digital (SD)
   ● Secure Digital High Capacity (SDHC)
   ● Secure Digital Extended Capacity (SDXC)

4. Hard-drive activity light
   The activity light turns on when the computer reads from or writes to the hard drive.

5. Headset (headphone and microphone combo) port
   Connect headphones or a headset (headphone and microphone combo).

6. USB 2.0 ports (2)
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.

7. USB 3.2 Gen 1 Type-C port
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps.

8. USB 3.2 Gen 1 port
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.

Back

1. Line-out port
   Connect speakers.

2. HDMI 1.4b port
   Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
   NOTE: HDMI port resolution is up to 1920 x 1200.
   NOTE: This port is only available on computers shipped with a Intel UHD Graphics integrated graphics processor.

3. Dual-Mode DisplayPort 1.4
   Connect an external display or a projector.
   NOTE: Besides a DisplayPort connector, this port can also provide display output to a DVI or HDMI connector with a
   DisplayPort 1.4 adapter (sold separately).
   NOTE: This port is only available on computers shipped with a Intel UHD Graphics integrated graphics processor.

4. USB 3.2 Gen 1 ports (2)
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.

5. USB 2.0 ports (2)
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.

6. Expansion card slots
   Connect a PCI-express or PCI-32 card to enhance the capabilities of your computer.

7. Power port
   Connect a power cable to provide power to your computer.

8. Power-supply diagnostics light
   Indicates the power-supply state.

9. Security-cable slot
   Connect a security cable to prevent unauthorized movement of your computer.

10. Network port (with lights)
    Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access.
    The two lights next to the connector indicate the connectivity status and network activity.

11. Service Tag label
    The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

12. Padlock rings
    Attach a standard padlock to prevent unauthorized access to the interior of your computer.

Back panel

1. Line-out port
   Connect speakers.

2. HDMI 1.4b port
   Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.

3. Dual-Mode DisplayPort 1.4
   Connect an external display or a projector.
   NOTE: Besides a DisplayPort connector, this port can also provide display output to a DVI or HDMI connector with a
   DisplayPort 1.4 adapter (sold separately).
   NOTE: This port is only available on computers shipped with a Intel UHD Graphics integrated graphics processor.

4. USB 3.2 Gen 1 ports (2)
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.

5. USB 2.0 ports (2)
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.

6. Network port (with lights)
   Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access.
   The two lights next to the connector indicate the connectivity status and network activity.

Specifications of Inspiron 3020

Dimensions and weight
The following table lists the height, width, depth, and weight of your Inspiron 3020.
Table 2. Dimensions and weight

Weight
NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.| 7.30 kg (16.13 lb)

Processor
The following table lists the details of the processors that are supported by your Inspiron 3020 .
Table 3. Processor

Description| Option one| Option two| Option three| Option four| Option five| Option six| Option seven
---|---|---|---|---|---|---|---
Processor type| 13th Generation Intel Core i3-13100| 13th Generation Intel Core i5-13400| 13th Generation Intel Core i5-13400F| 13th Generation Intel Core i7-13700| 13th Generation Intel Core i7-13700F| Intel Pentium Gold G7400| Intel Celeron G6900
Processor wattage| 65 W| 65 W| 65 W| 65 W| 65 W| 46 W| 46 W
Processor core count| 4| 10| 14| 16| 16| 2| 2
Processor thread count| 8| 20| 20| 20| 20| 4| 2
Processor speed| Up to 3.40 GHz| Up to 4.40 GHz| Up to 5.10 GHz| Up to 5.10 GHz| Up to 5.10 GHz| Up to 3.70 GHz| Up to 3.40 GHz
Processor cache| 12 MB| 20 MB| 20 MB| 24 MB| 24 MB| 6 MB| 2 MB
Integrated graphics| Intel UHD Graphics| Intel UHD Graphics| None| Intel UHD Graphics| None| Intel UHD Graphics| Intel UHD Graphics

Chipset
The following table lists the details of the chipset supported by your Inspiron 3020.
Table 4. Chipset

• Intel Pentium Gold
• Intel Celeron
DRAM bus width| 64-bit
Flash EPROM| 32 MB
PCIe bus| Up to Gen3.0

Operating system
Your Inspiron 3020 supports the following operating systems:

• Windows 11 Home
• Windows 11 Home National Education

Memory
The following table lists the memory specifications of your Inspiron 3020.
Table 5. Memory specifications

• 8 GB. 1 x 8 GB, DDR4, 3200 MHz
• 8 GB. 2 x 4 GB, dual-channel DDR4. 3200 MHz
• 12 GB. 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz, Dual-channel
• 16 GB. 1 x 16 GB, DDR4, 3200 MHz
• 16 GB. 2 x 8 GB. dual-channel DDR4. 3200 MHz
• 32 GB. 1 x 32 GB, DDR4, 3200 MHz
• 32 GB, 2 x 16 GB. dual-channel DDR4. 3200 MHz
• 64 GB. 2 x 32 GB. dual-channel DDR4. 3200 MHz

Ports and connectors
The following table lists the external and internal ports available on your Inspiron 3020.
Table 6. Ports and connectors

External:
Network| One RJ-45 Ethernet port
USB| • One USB 3.2 Gen 1 port (Front)
• One USB 3.2 Gen 1 Type-C port (Front)
• Two USB 2.0 port (Front)
• Two USB 3.2 Gen 1 ports (Rear)
• Two USB 2.0 ports with Smart Power On (Rear)
Audio| • One global headset jack
• One audio line-out port
Video| • One DisplayPort 1.4a port (HBR2)
• One HDMI 1.4b port (1920 x 1200 @60Hz max resolution)
Media-card reader| One SD-card slot (optional)
Power port| One AC power-supply port
Security| • One padlock ring slot
• One security-cable slot (wedge-shaped)
Internal:
PCIe expansion card slots| • One PCIe x16 full-height expansion card slot. Gen3
• One PCIe x1 full-height slot. Gen3
mSATA| None
SATA| Three SATA 3.0 slots
M.2| • One M.2 2230 slot for WiFi and Bluetooth combo card
• One M.2 2230/2280 slot for solid-state drive
NOTE: To learn more about the features of different types of M.2 cards, see the knowledge base article 000144170.

Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Inspiron 3020.
Table 7. Ethernet specifications

Wireless module
The following table lists the Wireless Local Area Network (WLAN) modules supported on your Inspiron 3020.
Table 8. Wireless module specifications

• Wi-Fi 4 (WiFi 802.11n)
• Wi-Fi 5 (WiFi 802.11ac)| • WiFi 802.11a/b/g
• Wi-Fi 4 (WiFi 802.11n)
• Wi-Fi 5 (WiFi 802.11ac)
• Wi-Fi 6 (WiFi 802.11ax)
Encryption| • 64-bit/128-bit WEP
• AES-CCMP
• TKIP| • 64-bit/128-bit WEP
• AES-CCMP
• TKIP
Bluetooth| Bluetooth 5.0| Bluetooth 5.2

Storage
This section lists the storage options on your Inspiron 3020.
Your Inspiron 3020 supports one of the following storage configurations:

• One 2.5-inch or 3.5-inch hard drive + one M.2 2230/2280 solid-state drive
• One M.2 2230/2280 solid-state drive

The primary drive of your Inspiron 3020 varies with the storage configuration. For computers:

• With a M.2 drive, the M.2 drive is the primary drive
• Without a M.2 drive, the 2.5-inch or 3.5-inch hard drive is the primary drive

Table 9. Storage specifications

GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Inspiron 3020.
Table 10. GPU—Integrated

Controller| External display support| Memory size| Processor
---|---|---|---
Intel UHD Graphics
NOTE: Intel UHD Graphics not available for computers shipped with 13th Generation Intel Core i5-13400F and 13th Generation Intel Core i7-13700F processors.| ● One DisplayPort 1.4a (HBR2)
● One HDMI 1.4b| Shared system memory| ● 13th Generation Intel Core i3/i5/i7
● Intel Pentium Gold
● Intel Celeron

GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Inspiron 3020.
Table 11. GPU—Discrete

Audio
The following table lists the audio specifications of your Inspiron 3020.
Table 12. Audio specifications

● One audio line-out port

Power ratings
The following table lists the power rating specifications of Inspiron 3020.
Table 13. Power ratings

Efficient. 80 PLUS Bronze
Input voltage| 90 VAC-264 VAC| 90 VAC-264 VAC| 90 VAC-264 VAC
Input frequency| 47 Hz-63 Hz| 47 Hz-63 Hz| 47 Hz-63 Hz
Input current (maximum)| 3 A| 4.60 A| 5 A
Output current (continuous)| Operating:
•12 VA – 15 A
•12 VB — 14 A Standby:
•12 VA – 1.50 A
•12 VB — 3.30 A| Operating:
•12 VA – 16.50 A
•12 VB — 15 A
•12 VC — 12 A Standby:
•12 VA – 1.50 A
•12 VB — 3.30 A
•12 VC—OA| Operating:
•12 VA – 16.50 A
•12 VB — 15 A
•12 VC — 12 A Standby:
•12 VA – 1.50 A
•12 VB — 3.30 A
•12 VC—OA
Rated output voltage| •12 VA
•12 VB| •12 VA
•12 VB
•12 VC| •12 VA
•12 VB
•12 VC
Temperature range:| | |
| Operating| 5°C to 45°C (41°F to 113°F)| 5°C to 45°C (41°F to 113°F)| 5°C to 45°C (41°F to 113°F)
| Storage| -40°C to 70°C (-40°F to 158°F)| -40°C to 70°C (-40°F to 158°F)| -40°C to 70°C (-40°F to 158°F)

Operating and storage environment
This table lists the operating and storage specifications of your Inspiron 3020.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 14. Computer environment

condensing)
Vibration (maximum)*| 0.66 GRMS| 1.30 GRMS
Shock (maximum)| 110 Gt| 160 Gt
Altitude range| -15.2 m to 3048 m (-49.87 ft to 10000 ft)| -15.2 m to 10668 m (-49.87 ft to 35000 ft)

Table 14. Computer environment (continued)

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

• Measured using a random vibration spectrum that simulates user environment.
  † Measured using a 2 ms half-sine pulse.

Getting help and contacting Dell

Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 15. Self-help resources

www.dell.com
My Dell app|
Tips|
Contact Support| In Windows search, type Contact Support, and press Enter.
Online help for operating system| www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.| Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns| 1.Go to www.dell.com/support.
2.On the menu bar at the to of the Support page. select
Support > Knowledge Base.
3.In the Search field on the Knowledge Base page, type the keyword, topic, or model number. and then click or tap the search icon to view the related articles.

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

Regulatory Model: D32M
Regulatory Type: D32M002
January 2023
Rev. A00

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