AOC 27G2SP-BK LCD Monitor User Manual

June 12, 2024
AOC

AOC 27G2SP-BK LCD Monitor User Manual
LCD Monitor

Safety

National Conventions
The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority

Power
****The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

****The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.

****Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

 To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.

****The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

****Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.

****Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.

 Do not place the front of the product on the floor.

****If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.

 Leave some space around the monitor as shown below. Otherwise, air- circulation may be inadequate hence overheating may cause a fire or damage to the monitor.

 To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:

Installed with stand
Product Dimension

Cleaning

 Clean the cabinet regularly with a water-dampened, soft cloth.

 When cleaning use a soft cotton or microfiber cloth. The cloth should be damp and almost dry, do not allow liquid into the case.
Cleaning

 Please disconnect the power cord before cleaning the product.

Other
 If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.

 Make sure that the ventilating openings are not blocked by a table or curtain.

 Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

 Do not knock or drop the monitor during operation or transportation.

Setup

Contents in Box

  • Monitor
    Monitor

  • CD Manual

  • Warranty Card

  • Stand

  • Base

  • Power Cable

  • DP Cable

  • HDMI Cable

  • VGA Cable

  • Audio Cable

Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base
Please setup or remove the base following the steps as below.

Setup:
Stand Installation

Remove:
Removing Base

Adjusting Viewing Angle

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle. You are able to adjust the monitor as below:
Adjusting Viewing Angle

NOTE:
Do not touch the LCD screen when you change the angle. Touching the LCD screen may cause damage.

Warning:

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:
Connecting Monitor

  1. HDMI-2
  2. HDMI-1
  3. DP
  4. Earphone
  5. Power
  6. D-SUB

Connect to PC

  1. Connect the power cord to the back of the display firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the display signal cable to the video connector on the back of your computer.
  4. Plug the power cord of your computer and your display into a nearby outlet.
  5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.

To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting

Preparing to Install An Optional Wall Mounting Arm.
Wall Mounting

This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps:

  1. Remove the base.
  2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
  3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor.
  4. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall.

Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
Mounting Angle

  • Display design may differ from those illustrated.

Warning:

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Adaptive-Sync function (Available for selective models)

  1. Adaptive-Sync function is working with DP/HDMI
  2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
    • Radeon™ RX Vega series
    • Radeon™ RX 500 series
    • Radeon™ RX 400 series
    • Radeon™ R9/R7 300 series (R9 370/X, R7 370/X, R7 265 except)
    • Radeon™ Pro Duo (2016)
    • Radeon™ R9 Nano series
    • Radeon™ R9 Fury series
    • Radeon™ R9/R7 200 series (R9 270/X, R9 280/X except)

AMD FreeSync Premium function (Available for selective models)

  1. AMD Freesync premium function is working with DP/HDMI
  2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
    • Radeon™ RX Vega series
    • Radeon™ RX 500 series
    • Radeon™ RX 400 series
    • Radeon™ R9/R7 300 series (R9 370/X, R7 370/X, R7 265 except)
    • Radeon™ Pro Duo (2016)
    • Radeon™ R9 Nano series
    • Radeon™ R9 Fury series
    • Radeon™ R9/R7 200 series (R9 270/X, R9 280/X except)

Adjusting

Hotkeys
Hotkeys

  1. Source/Auto/Exit
  2. Game Mode/<
  3. Dial Point/>
  4. Menu/Enter
  5. Power

Power
Press the Power button to turn on the monitor.

Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection.

Game Mode/ <
When there is no OSD, press ”<” key to open game mode function, then press ”<” or “>” key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.

Dial Point/ >
When there is no OSD, press Dial Point button to show / hide Dial Point.

Source/Auto/Exit
When the OSD is closed, press Source/Auto/Exit button will be Source hot key function. When the OSD is closed, press Source/Auto/Exit button continuously about 2 second to do auto configure (Only for the models with D-Sub).

OSD Setting
Basic and simple instruction on the control keys.
OSD Setting

  1. Press the MENU-button to activate the OSD window.
  2. Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it, press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
  3. Press < or > to change the settings of the selected function. Press AUTO–button to exit. If you want to adjust any other function, repeat steps 2-3.
  4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD – press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on.

Notes:

  1. If the product has only one signal input, the item of “Input Select” is disable to adjust.
  2. DCR, Color Boost and Picture Boost, for these states that only one state can exist

Luminance
Luminance

| Contrast| 0-100| Contrast from Digital-register.
---|---|---|---
Brightness| 0-100| Backlight Adjustment

Eco mode

| Standard| | Standard Mode
Text| | Text Mode
Internet| | Internet Mode
Game| | Game Mode
Movie| | Movie Mode
Sports| | Sports Mode
Reading| | Reading Mode

Gamma

| Gamma1| Adjust to Gamma 1
Gamma2| Adjust to Gamma 2
Gamma3| Adjust to Gamma 3
DCR| Off| | Disable dynamic contrast ratio
On| | Enable dynamic contrast ratio

HDR Mode

| OFF| |

Adjust HDR Mode.

HDR Picture|
HDR Movie|
HDR Game|

Image Setup
Image Setup

| Clock| 0-100| Adjust picture Clock to reduce Vertical-Line noise.
---|---|---|---
Phase| 0-100| Adjust Picture Phase to reduce Horizontal-Line noise
Sharpness| 0-100| Adjust picture sharpness
H. Position| 0-100| Adjust the horizontal position of the picture.
V. Position| 0-100| Adjust the vertical position of the picture.

Color Setup
Color Setup

|

Color Temp.

| Warm| | Recall Warm Color Temperature from EEPROM.
---|---|---|---|---
Normal| | Recall Normal Color Temperature from EEPROM.
Cool| | Recall Cool Color Temperature from EEPROM.
sRGB| | Recall SRGB Color Temperature from EEPROM.
User| Red| Red Gain from Digital-register
Green| Green Gain Digital-register.
Blue| Blue Gain from Digital-register

DCB Mode

| Full Enhance| on or off| Disable or Enable Full Enhance Mode
Nature Skin| on or off| Disable or Enable Nature Skin Mode
Green Field| on or off| Disable or Enable Green Field Mode
Sky-blue| on or off| Disable or Enable Sky-blue Mode
Auto Detect| on or off| Disable or Enable AutoDetect Mode
OFF| on or off| Disable or Enable DCB Mode
DCB Demo| | on or off| Disable or Enable Demo
Red| | 0-100| Red gain from Digital-register.
Green| | 0-100| Green gain from Digital-register.
Blue| | 0-100| Blue gain from Digital-register.

Picture Boost
Picture Boost

| Bright Frame| on or off| Disable or Enable Bright Frame
---|---|---|---
Frame Size| 14-100| Adjust Frame Size
Brightness| 0-100| Adjust Frame Brightness
Contrast| 0-100| Adjust Frame Contrast
H. position| 0-100| Adjust Frame horizontal Position
V. position| 0-100| Adjust Frame vertical Position

Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.

OSD Setup
OSD Setup

| Language| | Select the OSD language
---|---|---|---
Timeout| 5-120| Adjust the OSD Timeout
DP Capability| 1.1/1.2| Please be noted that only DP1.2 support Adaptive- Sync/AMD FreeSync Premium function
H. Position| 0-100| Adjust the horizontal position of OSD
V. Position| 0-100| Adjust the vertical position of OSD
Volume| 0-100| Volume Adjustment.
Transparence| 0-100| Adjust the transparence of OSD
Break Reminder| on or off| Break reminder if the user continuously work for morethan 1hrs

Note:
If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1

Game Setting
Game Setting

|

Game Mode

| FPS| For playing FPS (First Person Shooters) games.Improves dark theme black level details.
---|---|---|---
RTS| For playing RTS (Real Time Strategy). Improves theimage quality.
Racing| For playing Racing games, Provides fastest responsetime and high color saturation.
Gamer 1| User’s preference settings saved as Gamer 1.
Gamer 2| User’s preference settings saved as Gamer 2.
Gamer 3| User’s preference settings saved as Gamer 3.
off| No optimization by Smart image game

Shadow Control

|

0-100

| Shadow Control Default is 50, then end-user can adjustfrom 50 to 100 or 0 to increase contrast for clear picture.1.     If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture.2.     If picture is too white to be saw the detail clearly,adjusting from 50 to0 for clear picture

Overdrive

| Weak|

Adjust the response time.

Medium
Strong
Boost
Off
Game Color| 0-20| Game Color will provide 0-20 level for adjustingsaturation to get better picture.
LowBlue Mode| Reading / Office/ Internet / Multimedia / Off| Decrease blue light wave by controlling color temperature.
MBR| 0 ~ 20| Adjust the Motion Blur Reduction.
Adaptive-Sync/AMDFreeSync (Available for selective models)| On/Off| Adjust the Adaptive-Sync/AMD FreeSync Premium.
Frame Counter| Off / Right-Up /Right-Down / Left- Down / Left-Up| Display V frequency on the corner selected(Frame counter feature only works with AMD graphic card.)

Note:
The function MBR and Overdrive Boost are available only when Adaptive-Sync/AMD FreeSync Premium is off and the vertical frequency is up to 75 Hz.

Extra
Extra

| Input Select| | Select Input Signal Source
---|---|---|---
Auto Config.| yes or no| Auto adjust the picture to default
Off timer| 0-24hrs| Select DC off time
Image Ratio| Wide| Select image ratio for display.
4:3
DDC/CI| yes or no| Turn ON/OFF DDC/CI Support
Reset| yes or no| Reset the menu to default.(ENERGY STAR® available for selective models.)
ENERGY STAR® or no

Exit
Exit

|

Exit

| |

Exit the main OSD

---|---|---|---

LED Indicator

Status LED Color
Full Power Mode White
Active-off Mode Orange

Troubleshoot

Problem & Question Possible Solutions
Power LED Is Not ON Make sure the power button is ON and the Power Cord

is properly connected to a grounded power outlet and to the monitor.
**No images on the screen*| Is the power cord connected properly?Check the power cord connection and power supply. Is the video cable connected correctly?(Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection. VGA/HDMI/DP input is not available on every model.If the power is on, reboot the computer to see the initial screen (the login screen.)If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.(Refer to the Setting the Optimal Resolution)If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.Can you see “Input Not Supported” on the screen?You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.Adjust the maximum resolution and frequency that the monitor can handle properly.Make sure the AOC Monitor Drivers are installed.
**Picture Is Fuzzy & Has Ghosting Shadowing Problem| Adjust the Contrast and Brightness Controls. Press hot-key (AUTO) to auto-adjust.Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connectoron the back.
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture| Move electrical devices that may cause electrical interference as far awayfrom the monitor as possible.Use the maximum refresh rate your monitor is capable of at the resolution you are using.
****
Monitor Is Stuck In Active Off- Mode”| The Computer Power Switch should be in the ON position.The Computer Video Card should be snugly fitted in its slot.Make sure the monitor’s video cable is properly connected to the computer. Inspect the monitor’s video cable and make sure no pin is bent.Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should eitherturn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly| Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white does not look white)| Adjust RGB color or select desired color temperature.
****
Horizontal or vertical disturbances on the screen| ** Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press hot-key (AUTO) to auto- adjust.
**Regulation & Service**| Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.

Specification

General Specification

**** Panel Model name 27G2SP/BK
Driving system TFT Color LCD
Viewable Image Size 68.6 cm diagonal
Pixel pitch 0.3114mm(H) x 0.3114mm(V)
Display Color 16.7M Colors
**** Others Horizontal scan range 30k-

160kHz(D-SUB/HDMI)30k-200kHz(DP)
Horizontal scan Size(Maximum)| 597.888mm
Vertical scan range| 48-60Hz(D-SUB)48-144Hz(HDMI)48-165Hz(DP)
Vertical Scan Size(Maximum)| 336.312mm
Optimal preset resolution| 1920×1080@60Hz
Max resolution| 1920×1080@60Hz(VGA)1920×1080@144Hz(HDMI)1920×1080@165Hz(DP)
Plug & Play| VESA DDC2B/CI
Power Source| 100-240V~,50/60Hz
Power Consumption| Typical (Default brightness and contrast)| 28W
Max. (brightness = 100, contrast =100)| ≤ 45W
Standby mode| ≤ 0.3W
Physical Characteristics| Connector Type| VGA/HDMI/DP/Earphone out
Signal Cable Type| Detachable
****
Environmental| Temperature| Operating| 0°~ 40°
Non-Operating| -25°~ 55°
Humidity| Operating| 10% ~ 85% (non-condensing)
Non-Operating| 5% ~ 93% (non-condensing)
Altitude| Operating| 0~ 5000 m (0~ 16404ft )
Non-Operating| 0~ 12192m (0~ 40000ft )

QR Code

Preset Display Modes

STANDARD| RESOLUTION| HORIZONTAL FREQUENCY(kHz)| VERTICAL FREQUENCY(Hz)
---|---|---|---
VGA| 640×480@60Hz| 31.469| 59.94
VGA| 640×480@67Hz| 35| 66.667
VGA| 640×480@72Hz| 37.861| 72.809
VGA| 640×480@75Hz| 37.5| 75
VGA| 640×480@100Hz| 51.08| 99.769
VGA| 640×480@120Hz| 61.91| 119.518
DOS MODE| 720×400@70Hz| 31.469| 70.087
DOS MODE| 720×480@60Hz| 29.855| 59.710
SD| 720×576@50Hz| 31.25| 50
SVGA| 800×600@56Hz| 35.156| 56.25
SVGA| 800×600@60Hz| 37.879| 60.317
SVGA| 800×600@72Hz| 48.077| 72.188
SVGA| 800×600@75Hz| 46.875| 75
SVGA| 800×600@100Hz| 63.684| 99.662
SVGA| 800×600@120Hz| 76.302| 119.97
SVGA| 832×624@75Hz| 49.725| 74.551
XGA| 1024×768@60Hz| 48.363| 60.004
XGA| 1024×768@70Hz| 56.476| 70.069
XGA| 1024×768@75Hz| 60.023| 75.029
XGA| 1024×768@100Hz| 81.577| 99.972
XGA| 1024×768@120Hz| 97.551| 119.989
SXGA| 1280×1024@60Hz| 63.981| 60.02
SXGA| 1280×1024@75Hz| 79.975| 75.025
HD| 1280×720@50HZ| 37.071| 49.827
HD| 1280×720@60HZ| 45| 60
HD| 1280×1024@60Hz| 67.173| 59.976
Full HD| 1920×1080@60Hz| 67.5| 60
Full HD| 1920×1080@100Hz| 113.21| 99.93
Full HD| 1920×1080@120Hz| 137.26| 119.982
Full HD| 1920×1080@144Hz| 158.4| 144
Full HD| 1920×1080@165Hz| 183.15| 165

Pin Assignments
Pin Assignments
19-Pin Color Display Signal Cable

Pin No. Signal Name
1. TMDS Data 2+
2. TMDS Data 2 Shield
3. TMDS Data 2-
4. TMDS Data 1+
5. TMDS Data 1Shield
6. TMDS Data 1-
7. TMDS Data 0+
8. TMDS Data 0 Shield
9. TMDS Data 0-
10. TMDS Clock +
11. TMDS Clock Shield
12. TMDS Clock-
13. CEC
14. Reserved (N.C. on device)
15. SCL
16. SDA
17. DDC/CEC Ground
18. +5V Power
19. Hot Plug Detect

Pin Assignments
20-Pin Color Display Signal Cable

Pin No. Signal Name
1 ML_Lane 3 (n)
2 GND
3 ML_Lane 3 (p)
4 ML_Lane 2 (n)
5 GND
6 ML_Lane 2 (p)
7 ML_Lane 1 (n)
8 GND
9 ML_Lane 1 (p)
10 ML_Lane 0 (n)
11 GND
12 ML_Lane 0 (p)
13 CONFIG1
14 CONFIG2
15 AUX_CH(p)
16 GND
17 AUX_CH(n)
18 Hot Plug Detect
19 Return DP_PWR
20 DP_PWR

Pin Assignments
15-Pin Color Display Signal Cable

Pin No. Signal Name
1 Video-Red
2 Video-Green
3 Video-Blue
4 N.C.
5 Detect Cable
6 GND-R
7 GND-G
8 GND-B
9 +5V
10 Ground
11 N.C.
12 DDC-Serial data
13 H-sync
14 V-sync
15 DDC-Serial clock

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channe

References

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