OJI Smart App User Guide
- June 12, 2024
- App
Table of Contents
Section 2
Lock APP Instruction Manual
Download the App
Please read the manual carefully before you begin.
Store the manual for future reference.
Registration and Login
Users can register the account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to user’s mobile phone or email, and the registration will be successful after the verification.
1.1 security question settings
You will be taken to the security question settings page when registration is
successful. When logging in on a new device, the user can authenticate himself
by answering the questions.
1.2 login authentication
Log in with your mobile phone number or email account on the login page. The
mobile phone number is automatically recognized by the system and does not
input the country code. If you have forgotten your password, you can go to the
password page to reset your password. On resetting the password, you will
receive a verification code on your mobile phone and email address.
When the account is logged in on the new mobile phone, it needs to be verified. When verified, you can log in on the new mobile phone. All the data can be viewed and used on the new mobile phone.
1.3 ways of identifying
There are two ways of security verification. One is the way to get the
verification code via the account number, and the other is the way to answer
the question. If the current account is set the “answer the question”
verification, then when the new device is logged in, there will be an “answer
question verification” option.
1.4 login successful
The first time you use the lock lock app, if there is no lock or key data in
the account, the home page will display the button to add the lock. If there
is already a lock or key in the account, the lock information will be
displayed.
lock management
The lock must be added on the app before it can be used. The addition of a
lock refers to the initialization of the lock by communicating with the lock
via Bluetooth.
Please stand beside the lock. Once the lock is added successful, you can
manage the lock with the app including sending a key, sending a password, and
so on.
When the lock is added, the adder becomes the administrator of the lock. This lock after the current administrator has deleted the lock. The operation of deleting the lock needs to be done via Bluetooth in the proximity of the lock.
2.1 lock adding
The App supports multiple types of lock, including door locks, padlocks, safe
locks, smart lock cylinders, parking locks, and bicycle locks. When adding a
device, you must firstly select the lock type.
Please choose the option: Lock Cylinder The lock needs to be added to the app
after entering the setting mode. A lock that has not been added will enter the
setting mode when the lock keyboard is touched. A lock that has been added
needs to be deleted on the App first.
The initialization data of the lock needs to be uploaded to the network. The data needs to be uploaded when the network is available to complete the entire adding process.
2.2 lock upgrading
User can upgrade the lock hardware on the APP. The upgrade needs to be done
via Bluetooth next to the lock. When the upgrade is successful, the original
key, password, IC card & fingerprint can continued to be used.
2.3 error diagnosis & time calibration
Error diagnosis aims to help analyse the system problems. It needs to be done
via Bluetooth beside the lock. If there is a gateway, the clock will be
calibrated firstly through the gateway. If there is no gateway, it needs to be
calibrated by the mobile phone Bluetooth.
2.4 authorized administrator
Only the administrator can authorize the key. When the authorization is
successful, the authorized key is consistent with the administrator’s
interface. He can send keys to others, send passwords, and more. However, the
authorized administrator can no longer authorize others.
key management
After the administrator successfully adds the lock, he owns the highest administrative rights to the lock. He can send keys to others. Meanwhile he can increase the key management is about to expire.
Click the type of lock it will show the time-limited ekey, one-time ekey and
permanent ekey.
Time-limited ekey: The ekey is valid for the specified time. Permanent ekey:
The ekey can be used permanently. One-time ekey: the ekey will be
automatically deleted once it has been used.
3.1 key management
The manager can delete ekey, reset ekey, send and adjust the ekey, meanwhile
he can search the lock record.
3.2 deadline warning
System will show two colors for deadline warning. The yellow indicates close
to expiring and the red means it has expired.
3.3 search lock record
The administrator can query the unlock record of each key.
passcode management
After inputting the passcode on the keyboard of the lock, press the unlock button to unlock. Passcodes are classified into permanent, time-limited, one- time, empty, loop, custom, etc.
4.1 permanent passcode
The permanent passcode must be activated within 24 hours after it is
generated, otherwise it will automatically expire.
4.2 time-limited passcode
The time-limited passcode has a set expiration date, which is a minimum of one
hour & a maximum of three years. If the validity period is within one year,
the time can be accurate to the hour; if the validity period is more than one
year, the accuracy is month. When the time-limited passcode is valid, it
should be activated within 24 hours, otherwise it will automatically expire.
4.3 one-time passcode
One-time passcode can only be used for one time, and which is available for 6
hours.
4.4 clear code
Clear code is used to delete all the passcodes the lock has set, and which is
available for 24 hours.
4.5 cyclic passcode
The cyclic password can be reused within a specified time period such as
daily, weekday type, weekend, and more.
4.6 custom passcode
User can set any passcodes and validity period he wants.
4.7 passcode sharing
The system add new communication ways of Facebook Messenger and Whatsapp to
help users share the passcode.
4.8 passcode management
All generated passcodes can be viewed and managed in the password manage- ment
module. This includes the right of changing the password, deleting the
password, resetting the password, and unlocking the password.
card management
The IC card needs to be added first. The whole process needs to be done via the app in the vicinity of the lock. The validity period of the IC card can be set, either permanent or time-limited.
All IC cards can be queried and managed through the IC card management module. The remote card issuance function is displayed in the case of a gateway. If there is no gateway, the item is hidden.
fingerprint management
Fingerprint management is similar to IC card management.
After adding a fingerprint, you can use the fingerprint to unlock the door.
unlock via Bluetooth
App User can lock the door via Bluetooth as well as send the Bluetooth ekey to
anyone.
unlock by App
Click the round button at the top of the page to unlock the door. Please
ensure the App is in the vicinity of the lock.
attendance management
The APP is access control, which can be used for company attendance management. The app contains functions of employee management, attendance statistics and so on. The user can consult and give feedback through the AI customer service. The lock attendance function is turned off by default. The user can turn it on or off in the lock settings.
system setting
The system settings include touch unlock switch, group management, gateway management, security settings, reminder, transfer smart lock and so on.
Touch to unlock setting determines whether you can open the door by touching the lock.
9.1 user management
The user name and phone number can be seen in the user list. Click the
customer you want to view to get the door lock information.
9.2 key groups management
In the case of a large number of keys, you can use group management module.
9.3 transfer admin rights
The administrator can transfer the lock to other users or to the apartment
(Room Master user). Only the account that manages the lock has the right to
transfer the lock.
After inputting the account, you will receive a verification code. Filling in
the correct number, you will transfer successfully.
The account of the apartment transfer receive must be the administrator
account.
9.4 Lock recycling station
If the lock is damaged and cannot be deleted, the lock can be deleted by
moving it into the recycling station.
9.5 Customer service
The user can consult and give feedback through the AI customer service
9.6 about
In this module you can check the app version number.
gateway management
The Smart lock is directly connected via Bluetooth, that is why it is not attacked by the network. The gateway is a bridge between smart locks and through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record. Meanwhile, it can remotely delete and modify the password.
10.1 gateway adding
Please add the gateway via APP:
A. Connect your phone to the WIFI network which the gateway is connected to.
B. Click the plus button in the upper right corner & input the WIFI passcode &
gateway name. Click OK and input the passcode for authentication.
C. Press & hold the setting button on the gateway for 5 seconds. The green
light indicates that the gateway has entered the add-on mode.
10.2 manual
After a short period of time, you can see which locks are in their coverage in
the app. Once the lock is bound to the gateway, the lock can be managed
through the gateway.
Proteck Electronic Trading LLC.
Office # 126, Schon Business Park
Dubai Investments Park – Dubai, UAE
+971-4-3929312
info@proteckglobal.com
ojismart.com