INSIGNIA NS-XBGH Stereo Gaming Headset User Guide

June 13, 2024
Insignia

INSIGNIA NS-XBGH Stereo Gaming Headset

Product Information:

  • Product Name: Insignia NS-XBGH Headset
  • Compatibility: Xbox Series X | S and Xbox One controllers with a 3.5mm headset jack
  • Driver Size: 40mm
  • Cushions: Made of breathable mesh
  • Volume Control: On-ear volume control dial on ear cup
  • Safety: To prevent hearing damage, avoid listening at high volume levels for long periods and do not use the headphones while driving, cycling, or in situations where you need to hear other sounds.
  • Mic Mute: Mic boom can be raised to mute and lowered to unmute
  • Warranty: One-year limited warranty
  • Manufacturer: Distributed by Best Buy Purchasing, LLC

Product Usage Instructions

  1. 1. Check if your Xbox One controller has a 3.5mm audio port. If it doesn’t, you will need to purchase a separate Xbox One stereo headset adapter (not included).
  2. Insert the stereo headset’s 3.5mm audio plug into the controller’s audio output jack.
  3. On the Xbox One controller, press the X button, then select System and Audio Devices.
  4. Set the volume control level to maximum.
  5. Set the mic monitoring level to your preferred setting.

Warning: Prolonged exposure to high volumes may result in permanent hearing loss.

  1. 1. To mute the microphone, raise the mic boom. To unmute, lower the mic boom.

Note: Adjusting the microphone sensitivity in the audio settings of your gaming console can optimize microphone performance. This should be checked each time you play, as different games, controllers, and consoles can impact microphone performance. Additionally, unplugging and re-plugging the headset cable into the controller may help.

  1. To adjust the volume, turn the volume dial on the ear cup to your preferred audio level.

If you encounter any issues or require further assistance, refer to the troubleshooting section in the user manual or visit the Insignia website at www.insigniaproducts.com for additional resources. For customer service, you can contact Insignia at 1-877-467-4289 (U.S. and Canada).

Please see www.insigniaproducts.com for the latest Quick Start Guide and troubleshooting.

QUICK SETUP GUIDE
Stereo Gaming Headset for Xbox® Series X | S and Xbox One®
NS-XBGH

PACKAGE CONTENTS

  • Stereo Gaming Headset
  • Quick Setup Guide

Before using your new product, please read these instructions to prevent any damage.

FEATURES

  • Compatible with Xbox Series X | S and Xbox One controllers with a 3.5mm headset jack.
  • 40mm High-definition driver
  • Cushions made of breathable mesh
  • On ear volume control dial on ear cup

SAFETY INFORMATION

  • To prevent possible hearing damage, do not listen at high volume levels for long periods, do not use the headphones while driving or cycling, or in any situation where you should be able to hear other sounds.
  • As a guide to setting the volume level, check that you can still hear your own voice when speaking normally while listening with the headphones.

SETTING UP YOUR HEADSET

  1. For Xbox One Controllers only: Check the base of your Xbox
    One controller first to make sure your controller has a 3.5mm port for audio. If it does not, you will need to purchase a speparate Xbox One stereo headset adapter(Not included).

  2. Insert the Stereo headset’s 3.5mm audio plug into the controller audio output jack.

  3. Press X button on the Xbox One controller>> Select “System” >> Select “Audio Devices”.

  4. Set Volume control level to maximum.

  5. Set Mic monitoring to your preferred level.
    WARNING: Extended exposure to high volumes when using your headset may result in permanent hearing loss.

MIC MUTE

  1. Mic Boom up to mute.
  2. Mic Boom down to unmute.

NOTE: For optimal microphone performance, make sure to adjust the microphone sensitivity in the audio settings of your gaming console. This should be checked each time you play as different games, different controllers, and different consoles all impact microphone performance. It may also help to unplug the headset cable and plug in back in to the controller.

ADJUST VOLUME

  1. Turn volume dial on ear cup to preferred audio level.

TROUBLESHOOTING

If you encounter problems, try the solutions below:

No sound from your headset.

  • Check that 3.5mm plug is securely connected to the controller audio output jack .
  • Check your audio settings to ensure your headset is selected as the assigned audio device.
  • Check that the volume dial is not turned to minimum.

Your Mic is not transmitting sound.

  • Check your audio settings to ensure your headset is selected as the assigned audio device.
  • Move mic down from vertical (mute) position
  • Move your microphone closer to your mouth.

LEGAL NOTICES

FCC Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: : Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna.
  • CIncrease the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

ICES-003 Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet apparel numérique de la classe B estconforme à la norme NMB-003 du Canada.

ONE-YEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.

CONTACT INSIGNIA:
For customer service, call 1-877-467-4289 (U.S. and Canada) www.insigniaproducts.com
This product is not sponsored or approved by Microsoft.
INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2021 Best Buy. All rights reserved.

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