SNAILAX SL-232A Neck and Back Massager User Manual

Use & care manual
NECK AND BACK MASSAGER
SL-232A

Safety Instructions

Please read the following instructions carefully before putting your massage device into use to ensure trouble-free operation and optimum efficiency. Please retain these operating instructions for further use!

• The massage device conforms to recognized technical principles and the latest safety regulations.
• Do not wet,do not use pins, never remove cover.
• This items is NOT A TOY. Close supervision is necessary when this appliance is used by , on, or near children or disabled persons.
• This appliance should never be left unattended when plugged in.
• Never use any power sources other than the home adapter provided as original equipment with this unit.
• Any possible repairs may only be carried out by authorized expert staff. Improper use and unauthorized repairs are not permitted for safety reasons and lead to loss of warranty.
• Never touch the power plug with wet hands.
• Please avoid contact of the device with water, high temperatures and direct sunlight.
• Do not use any damaged cables, plugs or loose sockets.
• Never operate under blankets where the air openingmay be blocked.
• If plugs or cords are damaged, they must be replaced by the manufacturer, a service representative or by qualified personnel.
• In case of malfunction, disconnect immediately from the mains.
• Do not use if you have skin disorders, open wounds,or swollen or inflamed areas.
• Misuse or incorrect use excludes any liability for damage.
• Do not use this device while driving.
• Do not use while you sleep.
• Do not use with infants,a helpless person or a person insensitive to heat.
• Overlong application can result in skin burns.
• Do not use this product for medical treatment.
• In order to avoid excessively stimulating the muscles and nerves, the recommended massage time should not be exceeded 15 minutes at a time.
• We equip the massager with a protection against over-heating for safe use.
• Each massage — even a hand massage— must be refrained from during pregnancy or if one or more of the following complaints are present in the massage area: recent injuries, thrombotic diseases, all kinds of in flammations and swellings, and cancer. It is recommended to consult a doctor before having a massage for the treatment of ailments and illnesses.
• If you are dependent on electrical aids e.g. pacemakers, please be sure to consult your doctor for medical advice before taking a massage.
• The packaging material supplied should not be used as a toy.
• For indoor use only

Failure to observe the above instructions may constitute misuse of the product and can cause serious injury or burns.

Instruction

Thank you for purchasing SNAILAX Neck and Back Massager .
With normal care and proper treatment, it will provide years of reliable service.
Please read all instructions carefully before using this product.
Please retain this manual for future reference.

FEATURES

• Electrically height-adjustable Shiatsu neck massage
• Rolling massage with adjustable width control
• Customized Area back Massage
• With optional heat function on neck and back massage
• Massage areas can be selected (upper, lower, Full)
• Seat vibration massage (3 intensity levels for options)
• Compression on back and seat (3 intensity levels for options)
• Optics PU leather and breathable mesh

CONTENTS

• SL-232A Neck and Back Massager
• 12V home adpater

TECHNICAL DATA

Measurements: 30 x 18 inches (Back) 22 x15 inches (Seat)
Weight: 18 lbs
Voltage: Input: AC 100-240V ~50/60Hz
Output:12VDC 5.0A
Rated Power: 60 Watt
Default Automatic runtime: 15 minutes

Setup and Operation

1. Attach the massager to a chair with elastic straps or place it on other support.
2. Connect the adapter cable to the corresponding cable on the cushion.
3. Plug the home adapter into an electric outlet.
4. Turn on the device using the controller ( instructions on page 5 ).
5. When finished place the controller in the pouch at the side of the cushion.
6. Detachable intensity control flap for back lets you choose a softer or more intense massage.
7. Detachable cover for neck lets you choose a softer or more intense massage.

Note:
If the Shiatsu is too strong,

1. Install the neck cover / back flap onto the cushion to get a softer massage.

2. Place a blanket or towel between you and the massager to achieve a far softer massage intensity if you still feel too strong shiatsu after installing the flap onto the cushion.
   If the shiatsu can’t reach your neck,shoulder,lower back area

3. If you want to massage your neck, shoulder,lower back, but the shiatsu nodes can not reach the area in need. You may adjust the height of your back when siting, by placing a seat cushion or a pillow on the siting part.

• The device will automatically switch off after 15 minutes timer run out
• Remove the adapter from the outlet when not in use.
• Do not setup or use the massager in a bathroom or similary wet / damp areas.

!Attention

• You should allow your body some rest periods. To avoid straining your muscles too much, we recommend to not exceed a continuous massage of 15 Minutes per time and not exceed 3 times use one day.

Controller Instructions

1. NECK massage height adjustment
   Long Press these buttons to manually adjust
   Neck Massage height.

2. / ONECK massage Direction
   Manual programme: Press once to turn on neck massage, press again to shift rotation direction, press once again to turn off.
   Auto programme: press to turn on neck shiatsu and automatically shift rotation direction per 1min, press again to turn off.

3. AUTO: press to activate all functions, press again to turn off.
   Upper/Lower: Select Upper or Lower back to designate the area covered by the shiatsu massage.

4. Shiatsu Button
   To turn on/off a full back shiatsu massage.
   Note: Does not work with Adjust Button.

5. Adjust Button
   To adjust the width of the massage nodes during the rolling massage.

6. Rolling Button
   Press to activate Rolling function, the massage nodes travel up & dow  across the muscle gently.

7. Heat Therapy:
   Press to activate heat function on neck and back Simultaneously.
   The heat can be turned on independently.

8. Target Button
   Press to focus traveling massage nodes at desired position.

9. Air Compression Button
   Press to turn on/off the seat and lumbar compression massage function on thighs, seat and waist. Three compression intensity are selectable.

10. SEAT Button
    To turn on/off seat vibration Massage, Low, Medium, High three intensity for option.

11. Power Button
    Press to activate standby mode, it must be on for any function to work, press again to turn off.
    Note: Switching off the power while in operation will cause the rollers to return to their storage position.

Care and Cleaning Instructions

1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. The Cover for neck is detachable and washable.
5. Do not overstretch the elastic back straps.
6. Keep away from heat, fire or exposure to direct sunlight.
7. Do not apply excessive pressure or impact onto massager/massage heads. Application of a direct force in excess of 110 lbs. may damage your massager and invalidate your warranty. Refrain from over usage of the device.
8. Store the massager in a cool, dry place out of reach of children.
9. Avoid contact with sharp edges or pointed objects which might cut or puncture the cover of massager.

TROUBLESHOOTING GUIDE

excessive. Reduce load and try again.
The massager rollers stop during the massage session.| The roller mechanism may be stalled when subjected to excessive force.
Release excessive force on the rollers.
Device switches off suddenly| Device may have been in use for 15mins. Auto- shutoff function activated. Continue using by pressing the ‘power’ button after resting the unit for 15mins.
Over-heat protection function activated. Device is switched off for your safety. Please rest device for 15- 30mins before restarting.
Device fail to start environments.| Check if device has been used for more than 15mins. If so, let device rest for 15mins before continuing. Device may require longer time to cool in warmer
Check if adapter is plugged into socket.
Check if adapter output is connected to device power inlet wire.
Jerky motion of massage heads / Vibrations from device| Excessive pressure may have been applied onto the device. Reduce the load and try again.
Infra-red lights are on but no motion from massage heads| Device may be jammed. Remove pressure / load from the device and press the ‘Full Back’ button to try again.

Warranty

If you have any issue about the product, please feel free to contact us by sending email to support@snailax.com We will strive to provide the best service possible within 24 hours.

30 days unconditionally Return
Snailax product can be returned to receive a full refund for any reason within 30 days.
Please contact our customers service (support@snailax.com), our staff will contact you within 24 hours.
90 days refund/replace
Snailax product can be returned / replaced within 90 days if the product break down in the period of proper use.
12 months Warranty
If the product break down within 12 months in the period of proper use, customers can enjoy the relevant warranty to get them replaced.
Attention!
No warranty will be given to any force majeure and man-made causes to a defective product, such as improper care, personal tear down and willful damage,etc.

Extend Warranty for Free

1. Enter the following URL or scan the QR code below to find Snailax facebook page and like it, enter“Warranty” to messenger to extend your warranty from 1 year to 3 years.https://www.facebook.com/snailax
   OR

2. Send message“Warranty” and email us support@snailax.com to extend your warranty from 1 year to 3 years.

Have question ?
Tel: 734-709-6982
Monday-Friday 9:00AM-4:30PM
Email: support@snailax.com

FCC STATEMENT
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installayion. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING: Changes or modifications to this unit is not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

2750 Carpenter Road,
Suite 1 B, Ann Arbor, 48108
Tel:734-709-6982
support@snailax.com
www.snailax.com

References

• Snailax Massager | Buy Snailax Shiatsu Neck & Back Massager | Shop Shiatsu Massage Mat & Cushion at Snailax.com

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