INSIGNIA NS-HNECKPLUS Bluetooth In-Ear Headphones User Guide

: June 13, 2024
: Insignia

Table of Contents

PACKAGE CONTENTS
FEATURES
Right outside view
BLUETOOTH INDICATIONS
CHARGING YOUR STEREO HEADPHONES
USING YOUR STEREO HEADPHONES
PAIRING YOUR STEREO HEADPHONES
RESETTING YOUR STEREO HEADPHONES
SPECIFICATIONS
TROUBLESHOOTING
INSIGNIA NS-HNECKPLUS does not appear on my Bluetooth device
LEGAL NOTICES
ONE-YEAR LIMITED WARRANTY
CONTACT INSIGNIA:
Read User Manual Online (PDF format)
Download This Manual (PDF format)

INSIGNIA NS-HNECKPLUS Bluetooth In-Ear Headphones User Guide

PACKAGE CONTENTS

Bluetooth in-ear headphones
Two additional pairs of earbuds (small & large sizes
USB charging cable
Quick Setup Guide

FEATURES

Comfortable around-the-neck design
Retractable earbuds for easy storage and transport
Rechargeable batteries provide up to 12 hours of music playback
Built-in microphone for phone calls
Remembers up to eight different devices

Right outside view

BLUETOOTH INDICATIONS

ACTION	OPERATION	LED INDICATION	SOUND
Power on	Press and hold (power button) more than two seconds	Blue LED
lights for 1.5 seconds	“power on”
Power off	Press and hold (power button) more than three seconds	Red
LED lights for 1.5 seconds	“power off”
Pairing mode	Press and hold (pairing button) more than four seconds in power
off mode	Blue and red LED blinking alternately	Two short beeps
Play/Pause	Press and release button	LED off
Volume Up/Down	Press and release + or – button	LED off	Two high beeps for

CHARGING YOUR STEREO HEADPHONES

When the red indicator LED blinks three times every minute and the voice prompt says “battery low,” the battery is low. To charge the battery, plug the charging cable into your computer and into the micro USB port on your headphones. The red LED turns on to indicate that the battery is charging and turns off when fully charged.

USING YOUR STEREO HEADPHONES

Turning your stereo headphones on and off

Place the headphones around your neck and put the earbuds in your ears.
Press and hold (power button) more than two seconds. The LED blinks blue (when turned on) or red (when turned off) and the voice prompt says “Power on “or “Power off”.

PAIRING YOUR STEREO HEADPHONES

Notes:

Range is 33 feet (10 meters)
Supports easy pairing
Prompts you by saying “Your device is connected,” when connected
Supports a battery indicator icon on an iOS device
Prompts you by saying “Your device is disconnected,” when the bluetooth device disconnects.

Pairing with a cell phone or MP3 player

With your stereo headphones turned off, press and hold (power button) for four seconds. The blue and red LEDs blink alternately.
On your phone or MP3 player, select INSIGNIA NS-HNECKPLUS from the list of discovered devices, then enter the password 0000 (four zeros) (if required) to pair your headphones.
For more information on pairing Bluetooth devices to your cell phone or MP3 player, see the device’s documentation.

Note: You only have to pair a device once. Your headphones store the device information and automatically reconnect to the device.

Pairing with a computer running Windows
Note: Before you pair the headphones with the computer, make sure that the computer is equipped with Bluetooth.
Refer to the computer’s documentation or contact the computer manufacturer for more information. If your computer is
not Bluetooth compatible, install a Bluetooth USB adapter (dongle).
1 Turn on Bluetooth on the computer.
2 Double-click the Bluetooth icon in the system tray, then click Add a device.
3 With the headphones turned off, press and hold (power button) for four seconds. The LED blinks
blue and red alternately. Pairing mode is activated.
4 Double-click the INSIGNIA NS-HNECKPLUS icon on the computer or highlight the icon, then click Next.
Note: If you are unable to locate the INSIGNIA NS-HNECKPLUS icon, click the Search Again button.
5 If required, enter 0000 (four zeros) in the Bluetooth security code field, then click Next.
6 After the headphones are paired, click Close.

Pairing with a Mac computer
Note: Before you pair the headphones with the computer, make sure that the computer is Bluetooth compatible. Refer to the computer’s documentation or contact the computer manufacturer for more information. If your computer is not Bluetooth compatible, install a Bluetooth USB adapter (dongle).

Turn on Bluetooth on the computer.
Click the Bluetooth status menu.
Click Set up Bluetooth Device. The Bluetooth Setup Assistant opens.
Click Continue.
Select Headset as the device type, then click Continue.
With the headphones turned off, press and hold (power button) for four seconds. The LED blinks blue and red alternately. Pairing mode is activated.
Select INSIGNIA NS-HNECKPLUS, then click Continue. The computer gathers information.
Click Continue.
Enter 0000 (four zeros) into the Passkey field, then click Continue.
Click Quit to finish.
Note: To use your headphones, they must be selected as the default input and output device on thecomputer.
Click System Preferences, then click Sound.
Under Input, select INSIGNIA NS-HNECKPLUS, then under Output, select INSIGNIA NS-HNECKPLUS.

RESETTING YOUR STEREO HEADPHONES

With your headphones turned off, press and hold the power button for six seconds. Your headphones vibrate for two seconds and enter paring mode.

SPECIFICATIONS

Dimensions:	5.9 × .7 × 6.7 in. (14.9 × 1.8 × 17 cm)
Weight:	56.4 g
Bluetooth version:	Bluetooth 4.1
Supported profiles:	A2DP, AVRCP, HFP, HSP
Frequency spectrum:	2.4 ~ 2.4835 GHz ISM Band
Working distance:	Up to 33 ft. (10 m)
Operating temperature:	23 ~ 122° F (-5 ~ 50° C)
Operating time:	Talk: 10 hours

Music: 10 hours of music track playback

Standby time:| Up to 200 hours
Average charging time:| Two hours

TROUBLESHOOTING

No power

Make sure that the headphones’ battery is charged.
Make sure that your headphones are turned on.

No sound or low volume

Turn up the volume on your headphones and Bluetooth device. Make sure that your Bluetooth device is not muted.
Shorten the distance between your headphones and your Bluetooth device.
Make sure that your Bluetooth device is turned on, Bluetooth is turned on, and INSIGNIA NS HNECKPLUS is selected.
Make sure that your headphones are not paired to another Bluetooth device.
Make sure that your Bluetooth device is not paired to another Bluetooth device.

Cannot establish Bluetooth connection

Make sure that your headphones are in pairing mode. Press and hold the button for four seconds to re-enter pairing mode.
Shorten the distance between your headphones and your Bluetooth device.
Turn your devices off, then on. Re-pair your headphones and your Bluetooth device.
Make sure that your headphones are not paired to another Bluetooth device.
Make sure that your Bluetooth device is not connected to any other device.
Make sure that your headphones and Bluetooth device are both in pairing mode.
Make sure that your Bluetooth device supports Bluetooth v4.0.
Make sure that you have selected INSIGNIA NS-HNECKPLUS on your Bluetooth device.

My Bluetooth device keeps unpairing

Shorten the distance between your headphones and your Bluetooth device.
If the battery on your Bluetooth device is low, recharge the battery.
If the battery on your headphones is low, recharge the battery.

INSIGNIA NS-HNECKPLUS does not appear on my Bluetooth device

Shorten the distance between your headphones and your Bluetooth device.
Put your headphones into pairing mode, then refresh your list of Bluetooth devices. For more information, see the documentation that came with your Bluetooth device.

Poor sound quality

Shorten the distance between your headphones and your Bluetooth device.
Pair your headphones to a different Bluetooth device.
Try changing the volume on your Bluetooth device.

LEGAL NOTICES

FCC statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Statement:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

RSS-Gen & RSS-247 Statement:
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
RSS-102 Statement
This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.

ONE-YEAR LIMITED WARRANTY

Visit : www.insigniaproducts.com for details.

CONTACT INSIGNIA:

Tel: 1-877-467-4289 (U.S. and Canada)
Tel : 01-800-926-3000 (Mexico)
www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved . Made in China