EZVIZ Smart Chime For Doorbells Instruction Manual

June 12, 2024
ezviz

EZVIZ Smart Chime For Doorbells

Product Information

Name Description
Antenna LED Indicator Enhances the transmission of wireless network signal

between
the chime and other wireless network terminals.
Reset Button| Hold for 5 seconds to restart and all parameters are reset to
default.
Power Input| 100 to 240 VAC, 50/60Hz

Product Usage Instructions

Get the EZVIZ App

  1. Connect your mobile phone to Wi-Fi (suggested).
  2. Search for EZVIZ in the App Store or Google Play StoreTM.
  3. Download and install the EZVIZ app.
  4. Launch the app, and register an EZVIZ user account.

Set Up the Chime
Step 1: Install the Chime

  1. Find a location between your Wi-Fi router and your doorbell.
  2. Plug the chime into a power outlet. When the LED indicator is fast flashing blue, it is ready for Wi-Fi connection.

Note: The chime appearance is subject to the actual one you have bought.

Step 2: Add the Chime to your account

  1. Log in to your EZVIZ account.
  2. On the Home screen, tap + on the upper-right corner to go to the Scan QR Code interface.
  3. Scan the QR Code on the cover of this quick start guide or on the body of the chime.
  4. Tap Next to add the chime to the EZVIZ app.
  5. Tap Next to go to Link to the bell interface.
  6. Turn on Link to the chime of your doorbell.
  7. Follow the EZVIZ app wizard to finish the settings.

Note: Linking to the chime will shorten your doorbell’s response time.

Troubleshooting

Why the chime in my home responds slowly, or even doesn’t function?
Please confirm the following details:

  1. Select the right chime type (same as the product label) in the doorbell settings interface in the EZVIZ app.
  2. Your doorbell contains a power cell which may need to charge before the first use. If you complete the install process and your doorbell does not appear to function, give it 10 minutes to 3 hours to charge and then try again.
  3. Make sure the Doorbell button and Human Detection button are on in the chime settings page.

I have failed to connect my chime to Wi-Fi.
Make sure your chime is not blocked by firewall or any limitation in your network.

Basics

EZVIZ-Smart-Chime-For-Doorbells-FIG-1

The chime appearance is subject to the actual one you have bought.

Get the EZVIZ App

  1. Connect your mobile phone to Wi-Fi (suggested).
  2. Search for “EZVIZ” in the App Store or Google Play Store™.
  3. Download and install the EZVIZ app.
  4. Launch the app, and register an EZVIZ user account.

Set Up the Chime

Step 1: Install the Chime.

  1. Find a location between your Wi-Fi router and your doorbell.
  2. Plug the chime into a power outlet. When the LED indicator is fast-flashing blue, it is ready for Wi-Fi connection.EZVIZ-Smart-Chime-For-Doorbells-FIG-2

WARNING

  • Choose an outlet that is central to your home, so you can clearly hear your doorbell notifications.
  • Scan the QR code with the EZVIZ App to add the device to your account. Please keep it for further reference.

Step 2: Add the Chime to your account.

  1. Log in to your EZVIZ account.
  2. On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.
  3. Scan the QR Code on the cover of this quick start guide or on the body of the chime.
  4. Tap Next to add the chime to the EZVIZ app.
  5. Tap Next to go to Link to the bell interface.
  6. Turn on Link to the chime of your doorbell.
  7. Follow the EZVIZ app wizard to finish the settings.

WARNING
Linking to the chime will shorten your doorbell’s response time.

Troubleshooting

  1. Why the chime in my home responds slowly, or even doesn’t function?
    Please confirm the following details.

  2. Select the right chime type (same as the product label) in the doorbell settings interface in the EZVIZ app.

  3. Your doorbell contains a power cell which may need to charge before the first use. If you complete the install process and your doorbell does not appear to function, give it 10 minutes to 3 hours to charge and then try again.

  4. Make sure the Doorbell button and Human Detection button are on in the chime settings page.

  5. I have failed to connect my chime to Wi-Fi.

  6. Make sure your chime is not blocked by firewall or any limitation in your network.

  7. Make sure your chime is placed as close to the router as possible for optimal performance.

  8. Do not connect too many devices to the router.

  9. Make sure the static IP setting is disabled and the router can distribute IP address to your device (DHCP is on).

  10. My doorbell is offline frequently.

  11. Make sure the doorbell has received strong and stable Wi-Fi signal. If you think low Wi-Fi signal strength is causing your issue, try moving your Wi-Fi router closer to your doorbell, or add a chime to boost Wi-Fi.

  12. Make sure your router and the internet are functional.

  13. The doorbell requires at least 2 Mbps uploading speed, please make sure the bandwidth of the network is sufficient, and does not have too many devices connected to the router.

  14. If all the troubleshooting techniques listed above does not resolve the problem, please delete the device from your EZVIZ account, reset and re-add.

  15. My doorbell has failed to link to my chime.
    Network Connect Type 1

  16. If you installed your chime between your doorbell and the router, as the figure shown below.
    The router and doorbell should be placed as close to each other as possible for optimal performance, and should not exceed 10 feet (3 m).EZVIZ-Smart-
Chime-For-Doorbells-FIG-4 Network Connect Type 2

  17. If you installed your chime near the router, and far from your doorbell, as the figure shown below.
    The router and doorbell should be placed as close to each other as possible for optimal performance.EZVIZ-Smart-Chime-For-Doorbells-
FIG-5

WARNING
For detailed information, please visit www.ezviz.com/eu.

INFORMATION FOR PRIVATE HOUSEHOLDS

  1. Separate collection of waste equipment: Electrical and electronic equipment that has become waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. In particular, waste equipment does not belong in household waste, but in special collection and return systems.
  2. Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule, separate waste batteries and rechargeable batteries that are not enclosed in the waste equipment, which can be removed from the waste equipment without being destroyed, from the waste equipment before handing them in at a collection point. This does not apply if waste equipment is prepared for reuse with the participation of a public waste management authority.
  3. Options for returning waste equipment: Owners of waste equipment from private households can return it free of charge to the collection points of the public waste management authorities or to the take-back points set up by manufacturers or distributors within the meaning of the Electrical and Electronics Equipment Law. Stores with a sales area of at least 400 m² for electrical and electronic equipment and those grocery stores with a total sales area of at least 800 m² that offer electrical and electronic equipment several times a year or on a permanent basis and make it available in the market are required to take it back. This also applies in the case of distribution using means of distance communication, if the storage and shipping areas for electrical and electronic equipment are at least 400 m² or the total storage and shipping areas are at least 800 m². Distributors shall, in principle, ensure take-back by providing suitable return facilities at a reasonable distance from the respective end user. The possibility of returning waste equipment free of charge exists for distributors who are obliged to take it back, among other things, if a new similar device that essentially fulfills the same functions is delivered to an end user.
  4. Privacy Notice: Waste equipment often contains sensitive personal data. This applies in particular to devices of information and telecommunication technology such as computers and smartphones. In your own interest, please note that each end user is responsible for deleting the data on the waste equipment to be disposed of.
  5. Meaning of the symbol “crossed-out wheelie bin”: The symbol of a crossed-out wheelie bin regularly depicted on electrical and electronic equipment indicates that the respective device is to be collected separately from unsorted municipal waste at the end of its service life.

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the ™ website (http://www.ezviz.com).

Revision Record
New release – January 2022
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

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