poly 202652-101 Voyager Focus UC Bluetooth Stereo Headset User Guide

June 5, 2024
Poly

poly 202652-101 Voyager Focus UC Bluetooth Stereo Headset

poly-202652-101-Voyager-Focus-UC-Bluetooth-Stereo-Headset-
product

Overview

Headset LEDs

Charge stand

  • NOTE Contents may vary by product.
  • NOTE Both the charging stand and micro USB cable can be plugged into either a computer or wall charger. It is only necessary to plug the charge stand into a computer to update the firmware.

USB Bluetooth adapter

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio. NOTE Adapter’s USB connection and design may vary, but function is the same

Connect and pair

Connect to PC

Your Bluetooth USB adapter provides the best connection, softphone functionality and acoustic sound quality through your headset. The adapter comes pre-paired to your headset.

  1.  Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
  2.  The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
  3.  Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.

Configure USB adapter

  1.  To configure your Bluetooth USB adapter to play music, go to the Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 or Plantronics BT600, set it as the Default Device, and click OK.

  2.  To pause music when you place or receive calls, go to the Start menu > Control Panel > Sound > Communications tab and select the desired parameter.
    Mac

  3.  To configure the Bluetooth USB adapter, go to the Apple menu > System Preferences > Sound. On both the Input and Output tabs, select Poly BT700 or Plantronics BT600.

Pair to mobile device To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear “pairing” and the headset LEDs flash red and blue.

Pair USB adapter again

Typically, your USB adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device. The adapter pairing method depends on which USB adapter you use.

Pair BT700 USB adapter again

  1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
  2.  Put your Poly audio device in pair mode.
  3.  Launch Poly Lens Desktop App and navigate to Poly BT700.
  4.  Put your Bluetooth USB adapter into pair mode by selecting “Pair new device” on the adapter’s main page or overflow menu. Your adapter flashes red and blue. Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid. NOTE To pair again using Plantronics Hub Desktop App, navigate to the app’s Poly BT700 general settings and select “Pair.”

Pair BT600 USB adapter again

  1.  Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
  2.  Put your Poly audio device in pair mode.
  3.  Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.

Fit and charge

Wear on the right or left
To position the microphone on the right or left side, rotate the microphone boom up and over. Adjust the boom so it points to the corner of your mouth.

Charge your headset

IMPORTANT Before using, charge the headset fully to reset the accuracy of the talk time prompts. Charge your headset with the charge stand or the micro USB cable. The headset LEDs flash when charging. It takes up to 2 hours to fully charge your headset. The LEDs turn off once charging is complete. NOTE Both the charge stand and micro USB cable can be plugged into either a computer or wall charger. It is only necessary to plug into a computer to update the firmware.

  • Headset LEDs Battery status
  • 4–5 blue blinks Battery high
  • 2–3 blue blinks Battery medium
  • 1 red blink Battery low
  • flashing red Battery critical; Recharge headset

Check headset battery status

  1.  Wearing the headset, tap the Call button and listen to the voice alert (smartphone only).
  2.  When not wearing the headset, tap any button except the Call button and observe the headset LEDs.
  3.  Place the headset in the charging cradle and observe the headset LEDs.

Load software

Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings and updates are also available in Plantronics Hub App.

Update your Poly device

  1.  Download Poly Lens Desktop App at poly.com/software.
  2.  To update your headset, dock your headset in the charging stand and plug it directly into your computer.
  3.  Open Poly Lens Desktop App on your computer and select your device name and then select the update button, if available.

While updating:

  •  Do not use your Poly device until the update is complete.
  •  Disconnect your Poly device from paired devices such as phones, tablets, and computers.
  •  Do not start a second update from a second device.
  •  Do not stream media.
  •  Do not answer or place a call.

The basics

Make/Take/End Calls

Voice assistant
Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your phone’s default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.

Mute/unmute
While on an active call, choose:

  •  Tap the red Mute button
  •  Take off/put on your headset while on an active call (requires active smart sensors)
    While not on a call, tap the red Mute button to activate OpenMic and hear your surroundings. Control the level of ambient noise you hear by adjusting the volume wheel. Rotate the volume wheel forward (+) or backward (–) to control the volume. Play or pause music

Choose:

  •  Put on/take off the headset (requires active smart sensors)
  •  Tap the Play/pause button
    NOTE Functionality varies by application. Does not function with web- based apps. Tap the Forward button or Back button to control the track selection.
    NOTE Functionality varies by application. Does not function with web- based apps. Smart sensors respond when you put on or take off your headphones.

Use sensorspoly-202652-101-Voyager-Focus-UC-Bluetooth-Stereo-Headset-
fig-18

Reset sensors
You may need to reset the sensors if they are not working as expected. There are two ways to reset the headset sensors. Choose:

  •  With your headset powered on, charge your headset on the charge stand for 10 seconds
  •  Press and hold both the Mute and Play/pause buttons for more than 4 seconds until the LEDs flash purple twice, being careful to not touch the earcup padding or allow it to come in contact with surfaces.
  •  Manage sensors in Poly Lens App
  •  Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue NOTE Sensors cannot be disabled while streaming audio.

ANC
Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality. Your headset ships with ANC on. To turn ANC off, slide the switch away from “ANC.”

More Features

DeepSleep Mode
If you leave your headphones powered on but out of range of your paired phone or USB adapter for more than 7 days, your headset conserves its battery power by entering into Deepsleep mode. Once back in range with your phone or USB adapter, press the Call control button to exit DeepSleep mode.
Answer calls from a second device
It’s easy to answer calls from two devices (including a softphone). When on a call, you hear a ringtone notification of the incoming call from the second paired device. To answer a second call from the other device, first, tap the Call \ button to end the current call and tap the Call button again to answer the new call. If you choose to not answer the second call, it will go to voicemail
Change language
You can change the voice prompts language of your headset (for example “mute on”).

  1.  Load Poly Lens App on your computer. Download: poly.com/lens.
  2.  Dock your headset in the charging stand and plug it directly into your computer.
  3.  Disconnect your headset from other devices.
  4.  Open Poly Lens App and go to your device’s Settings Language to view language choices for voice prompts.

What’s in the box

poly-202652-101-Voyager-Focus-UC-Bluetooth-Stereo-
Headset-fig-14

Accessories
Sold separately at poly.com/accessories.

Troubleshoot

poly-202652-101-Voyager-Focus-UC-Bluetooth-Stereo-Headset-
fig-15

poly-202652-101-Voyager-Focus-UC-Bluetooth-Stereo-Headset-
fig-16

References

Read User Manual Online (PDF format)

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