Whirlpool WHE20112 Freestanding Freezer Instruction Manual

June 12, 2024
Whirlpool

Whirlpool WHE20112 Freestanding Freezer

Description

Whirlpool-WHE20112-Freestanding-Freezer-fig-1

  • A. Lid Handle.
  • B. Lock (if provided).
  • C. Seal.
  • D. Defrost water drain plug (depending on model).
  • E. Control panel.
  • F. Basket (depending on model).
  • G. Condenser (located at the rear).
Climatic Class Amb. T. (°C) Amb. T. (°F)
SN From 10 to 32 From 50 to 90
N From 16 to 32 From 61 to 90
ST From 16 to 38 From 61 to 100
T From 16 to 43 From 61 to 110

INSTALLATION

  • Refer to the chapter “Before using the appliance”.

  • Unpack the appliance.

  • Remove the 4 protection pieces inserted between the lid and the appliance.

  • Warning: two of the four protection pieces must be fitted in the seat of the condenser plastic supports, located at the rear of the product.

  • This is necessary to ensure the correct distance from the wall.

  • Ensure that the defrosting water drainage plug (if provided) is correctly positioned (D).

  • For best operation of the appliance and in order to avoid damage when the lid is opened, leave a space of at least 7 cm from the rear wall and 7 cm at the sides.

  • Fit the accessories (if provided).

Control System

Whirlpool-WHE20112-Freestanding-Freezer-fig-3

  1. Red LED: when flashing, it indicates that an alarm condition is present (see “TROUBLESHOOTING GUIDE”)
  2. Blue LED: the function “6th Sense” is automatically activated and does not need to be selected by the user, therefore the blue LED (2) “Sense” always remains on. For more technical details, refer to paragraph “6th Sense function”.
  3. Green LEDs: they indicate that the appliance is in operation, and the temperature has been set.
  4. T emperature setting button: to adjust the set temperature and to activate/deactivate the fast freezing operations.

Switching on the appliance

  • Plug in the appliance.
  • The green LED lights up (“Normal”).
  • The blue LED lights up (“Sense”).
  • The red LED flashes to indicate that the temperature inside the appliance is not yet sufficiently low for food storage. The red LED will normally switch off within the first six hours after the appliance is switched on.
  • Place food inside the product only when the red LED has switched off.

Note: Thanks to the efficient lid seal, the appliance lid will not re- open easily immediately after closing. Wait a few minutes before re-opening the lid of the appliance.

Temperature adjustment
Use the key (4) to select the desired temperature. To adjust the internal temperature, proceed as follows:

  • Repeatedly press the key (4). Each time the key is pressed, the set temperature is updated, displaying the “Normal”, “Eco” and “Max” values in succession.
  • Select “ Max” for a colder storage temperature.
  • With partial loads “Eco” is recommended: this setting will optimise energy consumption.

6th Sense” Function
The “6th Sense” function is always active to control the internal temperature of the appliance and guarantee the optimum conditions.

It automatically intervenes in the following cases:

  • door opening
    This function activates every time the opening of the door changes the internal temperature of the appliance. The function remains active for the time needed to reinstate optimum operating conditions.

The green indicator lamps (3) indicate the selected setting according to the following diagram:

  • Eco: least cold temperature (left indicator lamp lit).
  • Normal: intermediate temperature (right indicator lamp lit).
  • Max.: extra low temperature (both indicator lamps lit).
  • Shopping: Fast Freezing (both indicator lamps lit). See section “Freezing fresh food”.
    Note: The settings will be saved in the memory even if a power cut occurs. The time needed for the temperature inside the freezer to reach the set value, can vary depending on climatic conditions and the set temperature itself.

Storing food inside the freezer
This function activates every time significant quantities of food are introduced. It remains active for the time needed to reinstate optimum freezing conditions of the food introduced, ensuring the best compromise between the quality of the freezing process and energy consumption.
Note: The duration of the “6th Sense” function is set automatically, and may vary depending on the way the product is used.

BEFORE USING THE APPLIANCE

Your new appliance is designed exclusively for domestic use and for storing frozen food, freezing fresh food and making ice cubes. Regulations require that the appliance is earthed. The manufacturer declines all liability for injury to persons or animals and for damage to property resulting from failure to observe the above procedures and reminders.

  1. After unpacking, make sure that the appliance is undamaged and that the lid closes perfectly tight. Any damage must be reported to your dealer within 24 hours after delivery of the appliance.
  2. Wait at least two hours before switching the appliance on in order to ensure the refrigerant circuit is fully efficient.
  3. Installation of the appliance and electrical connections must be carried out by a qualified electrician, in accordance with the manufacturer’s instructions and local safety regulations.
  4. Clean the inside of the appliance before using it.
  • Before connecting the appliance to the mains supply, ensure that the voltage corresponds to that given on the rating plate located on the rear of the appliance.
  • Electrical connections must be made in accordance with local regulations.

FREEZING FOOD

Preparation of fresh food for freezing

  • Before freezing, wrap and seal fresh food in aluminum foil, cling film, air and water‑tight plastic bags, and polyethylene containers with lids, provided they are suitable for freezing foods.
  • Food must be fresh, mature, and of prime quality in order to obtain high-quality frozen food.
  • Fresh vegetables and fruit should preferably be frozen as soon as they are picked to maintain the full original nutritional value, consistency, color, and flavor.
  • Always leave hot food to cool before placing it in the appliance.

Freezing fresh food

  • Place foods to be frozen in direct contact with the walls of the appliance:
    • A) – foods to be frozen,
    • B) – foods are already frozen.
  • Avoid placing foods to be frozen in direct contact with food already frozen.
  • For best and fastest freezing, foods should be split into small portions; this will also be useful when the frozen items are to be used.
  • If minimum quantities of food are introduced (up to 1/4 of the maximum freezing power stated on the rating plate), the operation of the appliance will be controlled automatically by the “6th Sense” function without any need for intervention from the user.
  • When freezing higher quantities of food, up to the maximum freezing capacity of the appliance, indicated on the rating plate, proceed as follows:
    1. At least 24 hours before storing fresh foods inside the product for freezing, activate the fast freezing function by pressing (4) for approximately 3 seconds. The green LEDs (3) flash in sequence.
    2. Introduce the food to freeze inside the appliance, and keep the door of the appliance closed for 24 hours. After this period the food will be frozen.
      The fast freezing function can be deactivated manually by pressing (4). If the fast freeze function is not manually deactivated, it will be automatically deactivated by the appliance after 50 hours.

FOOD STORAGE

Refer to the table on the appliance. Classification of frozen foods Put the frozen products into the appliance and classify them; The storage date should be indicated on the packs, to allow use within expiry dates.3

Advice for storing frozen food
When purchasing frozen food products:

  • Ensure that the packaging is not damaged (frozen food in damaged packaging may have deteriorated). If the package is swollen or has damp patches, it may not have been stored under optimal conditions and defrosting may have already begun.
  • When shopping, leave frozen food purchases until last and transport the products in a thermally insulated cool bag.
  • Once at home, place the frozen foods immediately in the appliance.
  • Avoid, or reduce temperature variations to the minimum. Respect the best-before date on the package.
  • Always observe the storage information on the package.

Note: Eat fully or partially defrosted foods immediately. Do not refreeze unless the food is cooked after it has thawed. Once cooked, the thawed food can be refrozen.

If there is a long power failure:

  • Do not open the appliance lid except to place ice packs (if provided) over the frozen foods on the right and left of the appliance. This will slow down the rise in temperature.

PRECAUTIONS AND ADVICE

  • After installation, make sure the appliance is not resting on the power cable.
  • Do not store glass containers with liquids in the appliance, as they could burst.
  • Do not eat ice cubes or ice lollies immediately after taking them out of the appliance, since they could cause cold burns.
  • Before carrying out any maintenance or cleaning operation, unplug the appliance or disconnect the electrical power supply.
  • Do not install the appliance in places exposed to direct sunlight or near heat sources, as this will result in higher energy consumption.
  • Do not store or use petrol or other flammable liquids and gases in the vicinity of this or other electrical appliances. The fumes can create a fire hazard or explosion.
  • Install and level the appliance on a floor able to take its weight and in a place suitable for its size and use.
  • Install the appliance in a dry and well-ventilated place. The appliance is arranged for use in places with temperatures inside the following ranges defined according to the climatic class given on the dataplate located on the back. The appliance may not work
  • properly if left for a long time at temperatures outside the range provided for.
  • It is advisable to leave the appliance connected, even if empty even for short periods.
  • Be careful not to damage the floors (e.g. parquet) when moving the appliance. To facilitate moving, it is advisable to empty the appliance beforehand, if possible.
  • Do not use mechanical devices or any means other than those recommended by the manufacturer to speed up the defrosting process.
  • Do not use electrical appliances inside it, unless they are of the type recommended by the manufacturer.
  • This appliance is not intended for use by people (including children) with limited physical, sensory or mental abilities or without experience and knowledge of it, unless they are supervised or instructed in its use by a person responsible for their safety.
  • To prevent the risk of children becoming trapped and suffocating, do not let them play or hide inside the appliance.
  • The power cable must only be replaced by an authorised person.
  • Do not use extension leads or multi-adapters.
  • It must be possible to disconnect the power supply by unplugging or by means of a double-pole mains switch installed ahead of the socket.
  • Make sure the voltage specified on dataplate matches the voltage in your home.
  • Do not swallow the liquid (non-toxic) contained in the ice packs (if provided).
  • Limit the number of times the appliance door is opened.

DEFROSTING THE APPLIANCE

The appliance should be defrosted when the thickness of ice on the walls reaches 5-6 mm.

  • Disconnect the appliance from the mains power supply.

  • Remove the packs of food from the appliance and wrap them close together in newspaper and store in a very cool place or thermally insulated bag.

  • Leave the appliance lid open.

  • Remove the internal defrost water drain plug (depending on model).

  • Remove the external defrost water drain plug (depending on model) and reposition it as shown in the figure.

  • Place a bowl beneath the drainage channel to collect the residual water. If available, use the divider.

  • Speed up defrosting by using a spatula to detach the ice from the appliance walls.

  • Remove the ice from the bottom of the appliance.

  • In order to avoid permanent damage to the appliance interior, do not use pointed or sharp metal instruments for removing the ice.

  • Do not use abrasive products or heat up the interior artificially.

  • Dry the interior of the appliance thoroughly.

  • On completion of the defrosting, refit the plug.

CARE AND MAINTENANCE

  • Remove the ice from the upper edge (see the Troubleshooting Guide).
  • Clean the inside after defrosting, using a sponge dampened with warm water and/or mild detergent.
  • Clean the side motor cooling grille (depending on the model).
  • Remove dust from the condenser on the rear of the appliance.

Before carrying out maintenance, unplug the appliance. Do not use abrasive products, scourers, or stain‑removers (e.g. acetone, trichloroethylene) to clean the appliance. To obtain the best results from your appliance, carry out cleaning and maintenance at least once a year.

CHANGING THE LID LIGHT BULB (if provided)

  • Disconnect the appliance from the mains power supply.

  • Remove the diffuser by following the sequence of steps shown in the figure.

  • Unscrew the light bulb and replace it with an identical bulb of the same wattage and voltage.

  • Refit the diffuser and plug in the appliance.

TROUBLESHOOTING GUIDE

  1. The red LED flashes.

    • Is there a power failure?
    • Is a defrosting operation in progress?
    • Has fresh food recently been introduced?
    • Is the appliance lid properly closed?
    • Is the appliance placed near a heat source?
    • Are the ventilation grille and condenser clean?
  2. All LEDs flash at the same time.

    • Contact the After-Sales Service.
  3. The appliance is too noisy.

    • Is the appliance perfectly horizontal?
    • Is the appliance in contact with other furniture or objects that may cause vibrations?
    • Has the packaging been removed from under the appliance?
      Note: Gurgling noises from the refrigerating circuit after the compressor cuts out are perfectly normal.
  4. All LEDs are off and the product is not working.

    • Is there a power failure?
    • Is the plug properly inserted in the socket?
    • Is the electric cable intact? 
  5. All LEDs are off and the product is working.

    • Contact the After-Sales Service.
  6. The compressor runs continuously.

    • Have hot foods been put in the appliance?
    • Has the appliance lid been left open for a long time?
    • Is the appliance placed in a very warm room or near heat sources?
    • Has the fast freeze function been activated? (The green LEDs flash alternatively)
  7. Too much ice on the upper edge.

    • Are the defrost water drainage plugs correctly positioned?
    • Is the appliance lid properly closed?
    • Is the appliance lid seal damaged or deformed? (See chapter “Installation”)
    • Have the 4 protection pieces been removed? (See chapter “Installation”)
  8. Formation of condensate on the external walls of the appliance.

    • It is normal for condensation to form under certain atmospheric conditions (humidity above 85%) or if the appliance is located in a damp or poorly ventilated room. The performance of the appliance is in no way affected.
  9. The layer of ice on the internal walls of the appliance is not uniform.

    • This phenomenon is quite normal.

SAFEGUARDING THE ENVIRONMENT

  1. Packing
    The packaging material is entirely recyclable and marked with the recycling symbol. Follow local regulations for scrapping. Keep the packaging materials (plastic bags, polystyrene parts, etc.) out of reach of children, as they are potentially dangerous.

  2. Scrapping
    The appliance is manufactured using recyclable material. This appliance is marked according to the European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
    The symbol on the product, or on the documents accompanying the product, indicates that this appliance may not be treated as household waste. Instead, it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.

Before scrapping, make the appliance unusable by cutting off the power cable and removing the doors and shelves so that children cannot easily climb inside the appliance. Disposal must be carried out in accordance with local environmental regulations for waste disposal. Deliver the appliance immediately to an authorized dump; do not leave it unattended even for a few days, since it is potentially dangerous for children. For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Information:

  • This appliance does not use CFC. The refrigerant system contains either Rl 34a (HFC) or R600 (HC). Refer to the rating plate inside the appliance.
  • Appliances with Isobutane (R600a): isobutane is a natural gas without environmental impact, but is flammable. Therefore, make sure the refrigerant circuit pipes are not damaged.
  • This product may contain Fluorinated Greenhouse Gases covered by the Kyoto Protocol; the refrigerant gas is inside a hermetically sealed system.
  • Refrigerant gas: Rl 34a has a Global Warming Potential of (GWP) 1300.

Declaration of conformity

  • This appliance is intended for storing food and is manufactured in conformity with European regulation (EC) No. 1935/2004.
  • This product has been designed, manufactured and marketed in compliance with:
    • the safety objectives of Low Voltage Directive 2006/95/EC (replacing 73/23/EEC and subsequent amendments);
    • the protection requirements of Directive “EMC” 2004/108/CE.
  • The electrical safety of the appliance can only be guaranteed if the product is connected to an approved earth connection.

AFTER-SALES SERVICE

Before contacting After-Sales Service:

  1. See if you can solve the problem yourself.
  2. Switch the appliance on again to see if the problem has been solved. If it has not, disconnect the appliance from the power supply and wait for about an hour before switching on again.
  3. If the problem persists after this course of action, contact After-Sales Service.

Specify:

  • the nature of the fault,
  • the model,
  • the service number (the number after the word SERVICE on the rating plate on the rear of the appliance)
  • your full address,
  • your telephone number and area code.

FAQ’s

Is the freezer frost-free or manual defrost?

The Whirlpool WHE20112 Freestanding Freezer is a manual defrost freezer, meaning you will need to manually defrost it periodically to prevent frost build-up.

Can I adjust the temperature of the freezer?

Yes, the freezer typically comes with an adjustable temperature control, allowing you to set the desired temperature for optimal food preservation.

How many baskets or shelves does it have?

The number of baskets or shelves may vary, but the Whirlpool WHE20112 Freestanding Freezer generally comes with [insert number] removable wire baskets for organized storage.

Does the freezer have a door lock feature?

Yes, the Whirlpool WHE20112 Freestanding Freezer is equipped with a door lock for added security and to prevent unauthorized access.

Is the freezer energy-efficient?

Yes, the Whirlpool WHE20112 Freestanding Freezer is designed to be energy- efficient, helping you save on electricity costs.

Can I reverse the door swing for left or right-hand opening?

Yes, the freezer usually offers a reversible door, allowing you to adjust the door swing to suit your preference and kitchen layout.

What are the dimensions of the Whirlpool WHE20112 Freestanding Freezer?

The dimensions of the freezer are typically Height: Around 33 to 35 inches (83.8 to 88.9 cm); Width: Around 23 to 28 inches (58.4 to 71.1 cm); Depth: Around 22 to 26 inches (55.9 to 66 cm)

Does the freezer come with a warranty?

Yes, the Whirlpool WHE20112 Freestanding Freezer usually comes with a manufacturer’s warranty. The duration of the warranty may vary, so check the product documentation or contact Whirlpool for details.

How much noise does the freezer produce during operation?

The freezer typically produces low noise levels during normal operation, providing a quiet cooling experience.

Is the freezer easy to clean and maintain?

Yes, the Whirlpool WHE20112 Freestanding Freezer is designed for easy cleaning and maintenance. The interior can be wiped clean, and the defrosting process helps keep the freezer in good condition.

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