WORLD EYECAM A786 SuperLive Plus Mobile Surveillance App User Manual

WORLD EYECAM A786 SuperLive Plus Mobile Surveillance App User Manual

Mobile Surveillance User Manual
Mobile Surveillance

SuperLive Plus is a new generation of independent research and development surveillance App based on mobile platform. This App enhances the interfacial design, function integration and technology optimization compared with the last version. Additionally, it is compatible with our new generation of platform NVR.

Main Features:

• Re-designing the interface makes the operation easier and the interface look better.
• The P2P connection makes the connection faster and more stable.
• Support H264/H265 decoding
• Gesture lock makes the surveillance system safer.
• Support push settings and notifications
• The functions of sharing to the third App or platform, including screenshot sharing, device sharing, dropbox sharing, downloading address sharing and Email sharing, help to approach each other anytime and anywhere.
• Support varies of notable features, eg., device preview, remotely playing back multiple channels and many convenient gesture operations.
• Support fisheye mode preview (only available for fisheye camera)
• Support search face image by image

1 Network Configuration

1.1 Access Device via WLAN

1. Connect device (IPC/DVR/NVR) via wireless router. Then check DHCP both in router and device to automatically obtain IP address or enter the IP address manually.
2. Use WIFI function in your mobile phone to connect the wireless router.
3. Add the IP address and port of the device or scan the QRCODE of the device to add the device in the mobile phone surveillance client.

Note : Make sure your phone network and device network are in the same network segment on LAN.

1.2 Access Device via 2G/3G/4G Network

1. Set the device (IPC/DVR/NVR) network. Please go to the network setup interface of the device.
   • If you use PPPoE to connect device, please enable PPPoE and enter username and password received from you ISP in the network interface. Then click “Apply”. If you want to utilize dynamic domain name, please apply for a domain name in a DNS server supported by the device.
   • If you have a static WAN IP address, please go to network setup interface to enter your IP address, gateway and port.
   • If you use LAN IP address, please go to network setup interface to enter your IP address, gateway and port and then forward IP address and port number in virtual server setup of the router or virtual server (If you has enabled the UPnP function in both the device and router, you can skip this step). Port forwarding setting may be different in different routers and servers. Please refer to the router’s manual for details. After you forward your LAN IP address and port, please check the WAN IP address in the router or server.
2. Add the WAN IP address or domain name of the device or scan the QRCODE of the device to add the device in the mobile phone surveillance client.

2 Install APP

This surveillance APP can be searched and installed through iPhone/iPad and Android smartphones. The installation steps are as follows.

1. Run “Play Store” (or “APP Store”) program.
2. Search “SuperLive Plus”.
3. Click “SuperLive Plus” to download the software.
4. Follow directions to install the software.

3 Setting and Application

3.1 Login

• Login by scanning the QRCODE

Click to scan the QRCODE of the device through your mobile phone, and then it will automatically obtain serial number and user. After manually inputting nick name and the password, click “Preview” button to go to the live interface.

Note : If the device and the mobile client are in the different network segment, the device shall support QRCODE and enable the NAT.

• Login by domain name or IP Address

1. Input IP address/domain name, nick name, user and password.
2. Click “Preview” to go to the live interface.

Domain name/IP Address: WAN IP address (or domain name) plus HTTP port of the device. For example: 210.21.183:89 or 123.dvrdydns.com:89.

User and Password: The login user and password of the device. The default user name is admin and the default password is 123456.

Note : To search and add the device in the same network segment, click ∨  button.

3.2 Live View

• PTZ Control

The added device must support PTZ function, or PTZ mode cannot be enabled. Click see the following image.

Please control the PTZ by sliding the image in direction of the arrow marked on the image. The PTZ will automatically focus on the little red circle by clicking the image. Then the 3D function can be enabled (the added device must be support 3D function, or this function is ineffective).

• Add Favorite Group

• Manual Alarm

Click “Manual Alarm” to go to the following interface. If your device don’t support alarm out function, please skip the instruction.

Select the desired alarm output and then click “Trigger” button to trigger alarm out manually. Click “Clear” to clear alarm output.

• Face Search

3.3 Remote Playback

3.4 Remote Setting

3.5 Local Setting

3.6 Server List

3.7 File Management

Go to the file interface as shown below.

3.8 Local Playback

In the file management interface, the local record file can be searched. Click the play button in the middle of the picture to play the local record file.

Slide the timeline to select the play time. Green block indicates manual record. Turning your phone can make the local playback display in landscape mode.

3.9 Push Setting

You can push the information of online devices as shown below.

3.10 Notifications

After you enable the device notification function in Push Setting, you can receive the relative information.

3.11 Help

You may view the help documentations in respect of live view, remote playback, server list, file, remote setting, local setting and so on in the help interface.

3.12 About

In this interface, you can check the information of the software version.
Choose Share APP and then press and hold the QRCODE to share the information of the software.
Click “Detect new version to find the new version.

Select “Rate the app” to give a score for the APP.

Bug Report: when the APP crash or failure occurs, you can choose this item and send the bug report to the technical support of the APP for quickly solving the problem.

To send a bug report:

1. Click “User Experience Program” to agree the privacy statement.
2. Click the log report to show a QRcode.
3. Save this QRcode and send it to the technical support of the APP.

Note : You also can click the “Send bug report” button to generate a bug report.

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