Midea MRQ23BCAST French Door Series Refrigerator User Manual

MRQ23BCAST French Door Series Refrigerator
User Manual Refrigerator
FRENCH DOOR SERIES
USER MANUAL
MRQ23BCAST

MRQ23BCAST French Door Series Refrigerator

Warning notices: Before using this product, please read this manual carefully and keep it for future reference.
The design and specifications are subject to change without prior notice for product improvement.
Consult with your dealer or manufacturer for details.
The diagram above is just for reference. Please take the appearance of the actual product as the standard.
Free 3 months extension of the original limited warranty period! Simply text a picture of your proof of  purchase to: 1-844-224-1614
The warranty extension is for the three months  immediately following  the completion of the product’s original warranty  period. Individuals do not need to register the product in order to get all the rights and remedies of registered owners under the original limited  warranty.
THANK YOU LETTER
Thank you for choosing Midea! Before using your new Midea product, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers in a safe way.

SPECIFICATIONS

PRODUCT OVERVIEW

Names of components

1 LED lighting
2 Control and display panel
3 Dairy bin
4 Door tray
5 Crisper drawer
6 Big drawer| 7 Shelf
8 Door tray
9 Upper freezer drawer
10 Lower freezer drawer
11 Ice storage bin
12 Freezer drawer
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ATTENTION

• The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor.
• Incorporated ice-makers installed only bythe manufacturer or its service agent.
• Storage of too much food during operation after the initial connection to power may adversely affect the freezing effect of the refrigerator. Foods stored shall not block the air outlet; or otherwise the freezing effect will also be adversely affected.

PRODUCT INSTALLATION

Install Instructions
Finding a suitable location

• This refrigerator is designed to be free standing only, and should not be recessed or built-in.
• The refrigerator should be placed in a well-ventilated indoor place; the ground shall be flat and sturdy .
• Keep away from heat and avoid direct sunlight. Do not place the refrigerator in moist or watery places to prevent rust or reduction of insulating effect.

Dimensions and Clearances

• Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. Allow over 100 mm of clearance from each adjacent wall when installing the appliance.

Providing a proper power supply

• Check your local power source. This refrigerator requires a AC115 V, 60 Hz power supply.
• Use a receptacle that accepts the grounding prong. The power cord is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this refrigerator.

CAUTION
The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.
Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmlyand pull straight out from the outlet.
When positioning the appliance, ensure the supply cord is not trapped ordamaged.
Start to use

• The refrigerator shall stay for half an hour before connecting power when it is firstly started.
• The refrigerator shall run 2 to 3 hours before loading fresh or frozen foods; the refrigerator shall run for more than 4 hours in summer in advance considering that the ambient temperature is high.

Space requirement diagram (when the door is open and when the door is closed)

Width| Overall Height| Depth| Without door| Width doors open 135°| Depth doors open 135°
---|---|---|---|---|---
A| B| C| C1| D| E
910| 1775| 737| 620| 1600| 1047

Notice: All dimensions in mm

Installing the Water Line

Installing the Water Line

• Water line installaon kits are available as an addional accessory from your dealer or at a local hardware store.

Connecting To The Water Supply Line

1. First, shut off the main water supply line and turn the ice-maker off.
2. Locate the nearest cold water supply valve.
3. After connecting the water supply to the water valve, turn your main water supply back on and flush several gallons of water to clear the water supply line.

Connecting the Water Line to The Refrigerator

• There are several items that you need to purchase to complete this connec on.
• You will find these items sold as a kit at your local hardware store.

1. First, water tubes (supplied) insert into corresponding hole of water connector(supplied).
2. Second, water line installation kit (not included)inserts into another hole of water connector (supplied).
3. Turn water valve on and check for any leakage.

Connecting the Water Line to The Refrigerator

• There are several items that you need to purchase to complete this connec on.
• You will find these items sold as a kit at your local hardware store.

1. First, water tubes (supplied) insert into corresponding hole of water connector(supplied).
2. Second, water line installation kit (not included)inserts into another hole of water connector (supplied).
3. Turn water valve on and check for any leakage.

Connecting the Water Line to A Drinkable Water Source

• If your water line is not drinkable, please add an external water filter.
• If you must repair or disassemble the water line, cut off the plastic tubing to make sure you get a snug, leak-free connection.

ATTENTION The minimum inlet water pressure: 147KPa The maximum inlet water pressure. 834KPa

Leveling feet
To avoid vibration, the unit must be leveled.
If required, adjust the leveling screws to compensate for the uneven floor.
The front should be slightly higher than the rear to aid in door closing.
Leveling screws can be turned easily by tipping the cabinet slightly.
Turn the leveling screws counterclockwise to raise the unit, clockwise to lower it.
Leveling doors
List of tools to be provided by the user

| Pliers
---|---

1. Raise the lower door up to the level of the higher door.
2. Insert the supplied fastener-ring by using plier in the gap between the hingegrommet and the lower hinge. The number of fasten-rings you will need to insert depends on the gap.

Moving the appliance

1. Remove all food from inside the appliance.
2. Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance.
3. Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance.
4. Move the appliance with more than two people carefully. When transporting the appliance over a long distance, keep the appliance upright.
5. After installing the appliance, connect the power plug into a socket out to switch on the appliance.

Changing the light

• Any replacement or maintenance of the LED lamps is intended to be made by the manufacturer, its service agent or similar qualified person.

Connecting the appliance
After installing the appliance, connect the power plug into a socket outlet.
ATTENTION

• After connecting the power supply cord (or plug) to the outlet, wait 2 or 3 hours before you put food into the appliance. If you add food before the appliance has cooled completely, your food may spoil.

Precautions before operation:

• Before making changes the refrigerator must be disconnected from power.
• precautions should be taken to prevent any personal injury.

Tips for energy saving

• Do not place the appliance near cookers, radiators or other heat sources. If the ambient temperature is high, the compressor will run more frequently and for longer, resulting in increased energy consumption.
• Ensure that there is sufficient ventilation at the base of the appliance, on the sides of the appliance and at the back of the appliance. Never cover ventilation openings.
• Please also observe the spacing dimensions in the chapter „Installation“.
• The arrangement of drawers, shelves and racks as shown in the illustration offers the most efficient use of energy and should therefore be retained as far as possible. All drawers and shelves should remain in the appliance to keep the temperature stable and save energy.
• To obtain a larger storage space (e.g. for large refrigerated/frozen goods), the middle drawers can be removed. The top and bottom drawers and shelves should be removed last if necessary.
• An evenly filled refrigerator/freezer compartment contributes to optimal energy use. Therefore, avoid empty or half-empty compartments.
• Allow warm food to cool before placing it in the refrigerator/freezer. Food that has already cooled down increases energy efficiency.
• Allow frozen food to defrost in the refrigerator. The coldness of the frozen food reduces the energy consumption in the refrigerator compartment and thus increases the energy efficiency.
• Open the door only as briefly as necessary to minimise cold loss. Opening the door briefly and closing it properly reduces energy consumption.
• The door seals of your appliance must be perfectly intact so that the doors close properly and energy consumption is not increased unnecessarily.

OPERATION INSTRUCTIONS

Control panel Buttons

1. Ice-making button
2. Super cool button
3. Temperature adjusting button of refrigerator rom
4. Temperature adjusting button of freeezer room
5. Super freeze button
6. Lock/unlock button

Display

1. When power on,the display screen will totally display for 3 seconds,  meanwhile the starting up bell rings,then the display screen entersthe normal display of operation.(if power-on for first time, the default set temperature of the refrigerator room and the freezer room is 41 ℉ / 0 ℉ ).
2. It will display the set temperature of both refrigerator and freezer rooms when there is no fault.
3. Under normal circumstances, the display light will go out after 30 seconds in lock state,button operation on display panel would wake up the display screen; if the opening door action wakes up the display screen, the display light would go out immediately when the door is closed; when the “fault code visible” type of fault occurs,the display screen lights up, and will go out after 30 seconds.

ATTENTION
The actual control panel may differ from model to model.

Operating instructions

Lock/Unlock

1. In the unlock state, press and hold the lock/unlock button for 3 seconds to enter the lock state , and the buzzer sound rings.
2. In the lock state, press and hold the lock button for 3 seconds to enter the unlock state and the buzzer sound rings.
3. It will enter the lock state if there is no opening door action or any buttons operation within 30 seconds.
4. The alarm sound can be stopped by pressing any one button in lock state, but all other button operations need to be performed in unlock state. If you operate in the lock state, an error beep will be given.

Refrigerator temperature setting

• Click the temperature adjusting button of refrigerator room to change the set temperature of refrigerator room, Each time click the button, the set temperature will drop1°F. when the set temperature reaches the 34°F, click the button again, the set temperature will switch to 44°F. The temperature setting will take effect after the display panel is locked.

Freezer temperature setting

• Click the temperature adjusting button of freezer room to change the set temperature of freezer room, Each time click the button, the set temperature will drop1°F. when the set temperature reaches the -7°F, click the button again, the set temperature will switch to 7°F. The temperature setting will take effect after the display panel is locked.

Mode setting

• Press the ” SUPER COO L” button to start the super cool function. The refrigerator room is set at 34°F automatically, and the ” I8PE ” icon shines . When exit the super cool mode, the set temperature of refrigerator room will go back to the set temperature before super cool mode.
• Press the “ SUPER FRZ ” button to start the super freeze function. The freezer room is set at -7°F automatically, and the “ SUPER FRZ ” icon shines. When exit the super freeze mode, the set temperature of freezer room will go back to the set temperature before super freeze mode
• Press the ” SUPER FRZ ” button, the ice-making function could be switched between on/off. When the “ ” icon is on, it indicates that the ice-making function is activated.

Fault indication

• When the following tips to appear on the display screen, it indicates a problem with the refrigerator. Although the refrigerator in the following fault case can still provide cool/freeze functions, but the user should contact maintenance personnel, ensure the normal use of refrigerator.

ATTENTION
The quick-freezing function is designed to maintain the nutritional value of the food in the freezer. It can freeze the food in the shortest time. If a large amount of food is frozen at one time, it is recommended that the user turn on the quick-freezing function and put the food in. At this time, the freezing speed of the freezer compartment is increased, which can quickly freeze the food, effectively lock the nutrition of the food, and facilitate storage.

Tips on storing food
Freezer compartment

• The freezer is designated for the storage of food frozen at very low temperature, long-term storage of frozen food, and for the production of ice.
• Only use the shelves in the door of the freezer to store frozen food, not for storing hot food designated for freezing.
• Do not put fresh and frozen food next to each other. The frozen food may thaw.
• When freezing fresh food (such as meat, fish or chopped meat), cut them into parts that can be used at the same time.
• Storing frozen food: instructions are usually stated on the packages, which must be followed. If there is no information on the packaging, food should not be stored for longer than three months from the date of purchase.
• When purchasing frozen food, make sure that it was frozen at a suitable temperature and that the packaging is not damaged.
• Frozen food should be kept in suitable packages to retain the quality and should be returned to the freezer compartment as soon as possible.
• If a package of frozen food shows moisture or abnormal bulging, it is probable that it was stored at the wrong temperature and the content is spoiled.
• The storage period for frozen food depends on the room temperature, the thermostat setting, the frequency of opening the door of the freezer, the type of food and the time of transporting the product from the shop to the household. Always follow the instructions printed on the packaging and never exceed the maximum storage time stated on the package.

Cooling compartment

• To reduce moisture and subsequent ice build-up, never put liquid into the refrigerator in unsealed containers. Frost tends to concentrate in the coolest parts of the evaporator. Storing uncovered liquids results in a more frequent need for defrosting.
• Never put warm foods in the refrigerator. These should first cool down at room temperature and then be placed so as to ensure adequate air circulation in the refrigerator.
• Foods or food containers should not touch the back wall of the refrigerator because they could freeze to the wall. Do not keep regularly opening the door of the refrigerator.
• Meat and clean fish (packed in a package or plastic foil) can be placed in the refrigerator, which can be used in 1–2 days.
• Fruit and vegetables without packaging can be placed in the part designated for fresh fruit and vegetables.

Recommended Temperature
The optimal temperature setting for food storage:

• Fridge: 4 °C , Freezer: -18 °C

ATTENTION
The optimal temperature setting of each compartment depends on the ambient temperature.
Above optimal temperature is based on the ambient temperature of 25 °C.

CLEANING AND MAINTENANCE

Defrosting

• The refrigerator is made based on the air-cooling principle and thus has automatic defrosting function. Frost formed due to change of season or temperature may also be manually removed by disconnection of the appliance from power supply or by wiping with a dry towel.

Cleaning of door tray

• According to the direction arrow in the figure below, use both hands to squeeze the tray, and push it upward, then you can take it out.

• After washing the tray having been taken out, you can adjust its installing height in accordance with your requirement.

Cleaning of glass shelf ****Please dismantle the cantilever shelf according to the arrows shown as above :

1. Please hold the front edge of shelf, and tilt the shelf inwards until the lower end of fixed leg is separated from the slot of supporting iron;
2. Uplift the whole shelf until it can not rise anymore;
3. Take out the shelf horizontally.

During installation, put the upper end of the fixed leg into one of the upper slots on the supporting iron first and then put the lower end of the fixed leg into the third slot on the lower part of the supporting iron.
Cleaning of freezer lower drawer

• Pull out the lower freezer drawer to the proper position.
• As shown in the Fig., press the buttons in both slots respectively(must press both sides at the same time), pull out the freezer drawer until it stops.
• Take out the lower drawer as directed by the arrows.
• After cleaning, put back the drawer to original position, then close the lower drawer, the button will lock the drawer automatically.

ATTENTION
Note:Don’t remove the lower freezer drawer if not necessary.

Water line cleaning function of ice maker
Implementation method:

1. Open the upper freezer drawer, follow the instructions on the Ice maker, and take out the ice tray by turning the knob of the Ice maker to clean it.
2. Close the upper and lower freezer drawers.
3. Press the “ ICE MAKER ” and “ FRIDGE ” buttons simultaneously for 3 seconds to enter the Water Line Cleaning Function, the buzzer will sound 3 times, press the “ LOCK “ button to lock the screen, the mode will take effect.
4. During this process, the FRIDGE zone displays “CL” and keeps flashing. After the cleaning is completed, the FRIDGE zone “CL” stops flashing and returns to the normal display, and the buzzer sounds 3 times at the same time.
5. Follow the instructions on the Ice maker to install the Ice maker back.

ATTENTION

1. After cleaning the water line, the water in the ice storage box needs to be drained and cleaned.
2. During the water line cleaning process, the water may splash out of the ice storage box and flow into the freezer drawer, and the splashed water needs to be cleaned up.

WARNING
It is forbidden to open the upper or lower freezer drawer of the refrigerator in the Water Line Cleaning Function, otherwise the mode will be suspended, and some residual water may flow to thelower freezer drawer. After the refrigerator upper and lower freezer drawers are closed, this function will be resumed.
It is forbidden to continuously turn on the Water Line Cleaning Function of the Ice maker. The interval between two water line cleanings of the Ice maker is at least 10 minutes, and the Water Line Cleaning Function of the Ice maker can only be performed at most 2 times within one hour.
Stop using
Power failure:
In case of power failure, even if it is in summer, foods inside the appliance can be kept for several hours; during the power failure, the times of door opening shall be reduced, and no more fresh food shall be put into the appliance.
Long-time nonuse:
The appliance shall be unplugged and then cleaned; then the doors are left open to prevent odor.
Moving:
Before the refrigerator is moved, take all objects inside out, fix the glass partitions, vegetable holder, freezing chamber drawers and etc. with tape, and tighten the leveling feet; close the doors and seal them with tape. During moving, the appliance shall not be laid upside down or horizontally, or be vibrated; the inclination during movement shall be no more than 45°.
ATTENTION
The appliance shall run continuously once it is started. Generally, the operation of the appliance shall not be nterrupted; otherwise the service life may be impaired. Foods can be preserved for a couple of hours even in summer in case of power failure; it is recommended to reduce the frequency of opening door.

TROUBLESHOOTING

The following simple issues can be handled by the user. Please call the after- sale service department if the issues are not solved.

whether the plug is in well contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits havetripped
Odor| • Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
Long-time operation of the compressor| • Long operation of the refrigerator is normal in summer
• when the ambient temperature is high It is not suggestible having too much food in the appliance at the same time
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
Light fails to get lit| • Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged
• Have the light replaced by a specialist
Door can not be properly closed| • The door is stuck by food packages Too much food is placed
• The refrigerator is tiltedr.
Loud noises| • Check whether the floor is level and whether the refrigerator is placed stably
• Check whether accessories are placed at proper locations
Door seal fails to be tight| • Remove foreign matters on the door seal
• Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for heating)
Water pan overflows| • There is too much food in the chamber or food stored contains too much water,resulting in heavy defrosting
• The doors are not closed properly, resulting in frosting due to entry of air and increased water due to defrosting
Hot housing| • Heat dissipation of the built-in condenser via the housing, which is normal When housing becomes hot due to high ambient temperature, storage of too much food or shutdown of the compressor is  hut down, provide sound ventilation to facilitate heat dissipation
Surface condensation| • Condensation on the exterior surface and door seals of the refrigerator is normal when the  ambient humidity is too high. Just wipe the condensate with a clean towel.
Abnormal noise| • Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or stop. This is normal.
• Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal.

WARRANTY

MIDEA REFRIGERATOR LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer Service Center:

• Name, address and telephone number
• Model number and serial number
• A clear, detailed description of the problem
• Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the User Manual, or visit http://us.Midea.com/support 
2. All warranty service is provided exclusively by our authorized Midea Service Providers, in the U.S. and Canada.

Midea Customer Service
In the U.S.A. or Canada, call 1-866-646-4332.
If outside the 50 States of the United States or Canada, contact your authorized Midea dealer to determine whether another warranty applies.
1 YEAR PARTS AND LABOR
WHAT IS COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR) Midea will repair or replace, without charge, any defects due to faulty materials or workmanship for one full year from the date of purchase. For further detail of warranty coverage and warranty repair information, visit www.midea.com or call 1-866-646-4332.

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
Midea will repair or replace, without charge, any defects due to faulty materials or workmanship for one full year from the date of purchase. For further detail of warranty coverage and warranty repair information, visit www.midea.com or call 1-866-646-4332.
Consumer will be responsible for:
H@ Diagnostics, removal, transportation and reinstallation cost required because of service.
™@ Costs of service calls that are a result of items listed under NORMAL RESPONSIBILITIES OF THE CONSUMER
NORMAL RESPONSIBILITIES OF THE CONSUMER****
This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:

1. Proper use of the appliance in accordance with the instructions provided with the product.
2. Routine maintenance and cleaning necessary to keep the good working condition.
3. Proper installation by an authorized service professional in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical and / or gas codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loosened connections or defects in house wiring.
5. Expenses for making the appliance accessible for servicing.
6. Damages to finish after installation.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. Service must be provided by a Midea designated service company. This limited warranty is valid only in the 50 States of the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

1. Failure caused by damage to the unit while in your possession (other than damage caused  by defect or malfunction), by its improper installation, or by unreasonable use of the product, including without limitation, failure to provide reasonable and necessary maintenance or to follow the written Installation and Instruction Manual.
2. Products purchased “as-is” or refurbished are not covered by this warranty.
3. Food loss caused by refrigerator or freezer failure.
4. Service calls to repair or replace consumables such as water filters, light bulbs airfilters etc., or handles, knobs and other cosmetic parts.
5. Product that has been transferred from its original owner.
6. Interior or exterior rust on the unit.
7. Damages caused by services performed by persons other than authorized Midea servicers; use of parts other than Midea replacement parts; obtained from persons other than such Midea customer service; or external causes such as abuse, misuse, inadequate  power supply or acts of God.
8. Service calls resulting from improper installation of your product.
9. Service calls to instruct you on the use of your product.
10. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expense for service calls to remote areas, including the state of Alaska.
11. If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make no warranties, express or implied, including but not limited to, any implied warranty of merchantablility or fitness for particular use or purpose.
12. Product that has been removed outside the USA or Canada.
13. Products without original serial numbers or products that have serial numbers which have been altered or cannot be readily determined.

NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages. So this limitation or exclusion may not apply to you.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Midea makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Midea or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MIDEA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

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© Midea 2022 all rights reserved

References

• Midea - Make yourself at Home - World's Number 1 Appliance Producer
• www.mldea.com-官网首页

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