Whirlpool RTW4516FW Washing Machine User Manual

: June 12, 2024
: Whirlpool

Table of Contents

Whirlpool RTW4516FW Washing Machine
Product Information
Product Usage Instructions
LIMITED WARRANTY
ASSISTANCE OR SERVICE
References
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Whirlpool RTW4516FW Washing Machine

Product Information

The Whirlpool Corporation Laundry Warranty provides coverage for major appliances used in normal, single-family household use as per the published user or operator instructions and installation instructions. The warranty does not cover replacement parts or repair labor for appliances used outside of their intended use or in a manner inconsistent with the provided instructions. It also excludes service calls related to installation, user instruction, house fuses, house wiring or plumbing, as well as repairs or replacements of light bulbs, air filters, or water filters.

The warranty does not cover damages caused by accidents, alterations, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of non-approved products. Cosmetic damage such as scratches, dents, chips, or any other damage to the appliance’s finish is not covered unless it results from defects in materials or workmanship and is reported within 30 days of purchase.

Pick up and delivery services are not covered by the warranty. Unauthorized modifications to the appliance that result in repairs to parts or systems are excluded. Travel and transportation expenses for product service in remote areas where authorized service is unavailable are not covered. The removal and reinstallation of the appliance in inaccessible locations or installations not in accordance with Whirlpool’s published instructions are also excluded. Replacement parts or repair labor for appliances with altered or removed model/serial numbers are not covered. In such cases, the customer is responsible for the cost of repair or replacement.

Whirlpool makes no representations about the quality, durability, or need for service or repair of the appliance beyond what is stated in this warranty. Customers seeking a longer or more comprehensive warranty should inquire about purchasing an extended warranty from Whirlpool or their retailer. Customers outside the 50 United States and Canada should contact their authorized Whirlpool, Amana, Admiral, Estate, Inglis, or Roper dealer to determine applicable warranties.

Product Usage Instructions

If you require repair service, please refer to the Troubleshooting section of the Use & Care Guide for initial assistance. If the problem persists after checking the troubleshooting steps, additional help can be found in the Assistance or Service section of the guide or by contacting the following numbers:

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Amana, Admiral, Estate, Inglis, or Roper brands of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a company designated by Whirlpool to service Amana, Admiral, Estate, Inglis, or Roper brand appliances. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
Pick up and delivery. This major appliance is intended to be repaired in your home.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized company designated by Whirlpool to service Amana, Admiral, Estate, Inglis, or Roper brands is not available.
The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool’s published installation instructions.
Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized Whirlpool, Amana, Admiral, Estate, Inglis, or Roper dealer to determine if another warranty applies

If you think you need repair service, first see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling the following numbers for assistance: In the U.S.A., call 800-843-0304 for Amana brand products; 800-688-9920 for Admiral brand products; 800-253-1301 for Estate brand products, or 800-447-6737 for Roper brand products. For assistance In Canada, call: 800-807-6777 for Amana, Admiral, Estate, Inglis, or Roper brand products

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.
Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.

Dealer name _____
Address__
Phone number____
Model number____
Serial number ____
Purchase date____

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting” or visit www.whirlpool.com/product_help.
It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance.
This information will help us to better respond to your request.

If you need replacement parts or to order accessories

We recommend that you use only FSP® Factory Specified Parts.
These parts will fit right and work right because they are made with the same precision used to build every new
Amana, Admiral, Estate, Inglis, or Roper brands of Whirlpool Corporation or Whirlpool Canada LP appliance.

To locate FSP® replacement parts, assistance in your area, or accessories

Whirlpool Corporation Customer eXperience Center 800-843-0304 for Amana, 800-688-9920 for Admiral, 800-253-1301 for Estate, or 800-447-6737 for Roper 800-442-9991 (Accessories)
www.whirlpool.com/accessories

Whirlpool Canada LP
Customer eXperience Centre 800-807-6777 for Amana, Admiral, Estate, Inglis, & Roper: www.whirlpoolappliances.ca

Or call your nearest designated service center or refer to your Yellow Pages telephone directory

Our consultants provide assistance with

In the U.S.A.

Features and specifications on our full line of appliances.
Installation information.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

In the U.S.A. and Canada

Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.

You can write with any questions or concerns at:

Whirlpool Corporation Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692
Customer eXperience Centre Whirlpool Canada LP Unit 200-6750 Century Ave Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.