PHILIPS Sonicare 7300, 7500 ExpertClean User Guide

June 4, 2024
Philips

PHILIPS Sonicare 7300, 7500 ExpertClean User GuidePHILIPS Sonicare 7300,
7500 ExpertClean

Introduction

Congratulations on your new Philips Sonicare power toothbrush! Superior plaque removal, whiter teeth and healthier gums are at your fingertips. Using Sonicare’s combination of gentle sonic technology and clinically developed and proven features, you can be confident that you’re getting the very best clean, every time. Further support and product registration are available to you at: http://www.philips.com/welcome. Welcome to the Philips Sonicare family

Intended Use

ExpertClean series power toothbrushes are intended to remove adherent plaque and food debris from the teeth to reduce tooth decay and improve and maintain oral health. ExpertClean series power toothbrushes are intended for consumer home use. Use by children should be with adult supervision.

Important safety information

Only use the product for its intended purpose. Read this important information carefully before you use the product and its batteries and accessories, and save it for future reference. Misuse can lead to hazards or serious injuries.

Warnings

  • Keep the charger and/or sanitizer away from water.
  • Do not place or store the appliance where it can fall or be pulled into a tub or sink.
  • After cleaning, make sure the charger and/or sanitizer is completely dry before you connect it to the wall socket.
  • This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
  • Children shall not play with the appliance.
  • Keep the sanitizer out of the reach of children at all times.
  • Stop using the sanitizer if the UV light bulb remains on when the door is open. UV light can be harmful to the human eye and skin.
  • Only operate the sanitizer with the protective screen in place.
  • Do not touch the sanitizer’s UV light bulb when it is hot.
  • If you have used the sanitizer for 3 UV clean cycles in a row, switch it off for at least 30 minutes before you start another UV clean cycle.
  • Only use original Philips accessories or consumables. Only use the charger provided with the product. If supplied, only use the original USB cable and USB power supply unit.
  • If the appliance is damaged in any way (brush head, toothbrush handle, charger and/or sanitizer), stop using it.
  • This appliance contains no user-serviceable parts. If the appliance is damaged, stop using it and contact the Consumer Care Center in your country (see ‘Warranty and support’). If the cord is damaged, replace the charger and/or sanitizer with a new one.
  • Do not use the charger and/or sanitizer outdoors or near heated surfaces.
  • Do not clean any part of the product in the dishwasher.
  • This appliance has only been designed for cleaning teeth, gums and tongue.
  • Stop using the appliance and consult your dentist/doctor if excessive bleeding occurs after use, if bleeding continues to occur after 1 week of use or if you experience discomfort or pain.
  • If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use this appliance.
  • If you have a pacemaker or other implanted device, contact your doctor or the manufacturer of the implanted device prior to use.
  • If you have medical concerns, consult your doctor before you use this appliance.
  • This appliance is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
  • Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear.
  • If your toothpaste contains peroxide, baking soda or bicarbonate (common in whitening toothpastes), thoroughly clean the brush head with soap and water after each use. This prevents possible cracking of the plastic.
  • Avoid direct contact with products that contain essential oils or coconut oil. Contact may result in bristles dislodging.
  • Only use this product for its intended purpose as shown in this user manual. Misuse can lead to hazards or serious injuries.
  • Only use original Philips accessories or consumables. Only use charger HX61xx, TCB
  • Charge, use and store the product at a temperature between 0 °C and 40 °C.
  • Keep product and batteries away from fire and do not expose them to direct sunlight or high temperatures.
  • If the product becomes abnormally hot or smelly, changes color or if charging takes longer than usual, stop using and charging the product and contact Philips.
  • Do not place products and their batteries in microwave ovens or on induction cookers.
  • Do not open, modify, pierce, damage or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances. Do not short-circuit, overcharge or reverse charge batteries.
  • If batteries are damaged or leaking, avoid contact with the skin or eyes. If this occurs, immediately rinse  well with water and seek medical care.
Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields

Radio Equipment Directive

Hereby, Philips declares that electric tootbrushes equipped with a radio frequency interface (Bluetooth or NFC) are in compliance with Directive 2014/53/EU.

  • The Bluetooth radio frequency interface in applicable products operates at 2.4 GHz.
  • The maximum radio frequency power of products equipped with Bluetooth is 3 dBm.
  • The NFC radio frequency interface in applicable products operates at 13.56 MHz.
  • The maximum radio frequency power of products equipped with NFC is 30.16 dBm

The full text of the EU declaration of conformity is available at the following internet address: www.philips.com/support Note: The Features of different models may vary. Some models may not be equipped with Bluetooth or NFC.

Your Philips Sonicare

(Fig. 1)Product Overview

  1. Hygienic travel cap
  2. Smart brush head(s)
  3. Handle
  4. Power on/off button
  5. Intensity light
  6. Mode/intensity button
  7. Modes
  8. Brush head replacement reminder light
  9. Battery indication
  10. Charger
  11. Travel case *
  12. USB wall adapter*
  13. Micro USB cable *
  14. UV Sanitizer*

Note: The content of the box may vary based on the model purchased.

Using your Philips Sonicare

Brushing instructions
  1. Push the brush head firmly onto the handle. Wet bristles and apply toothpaste. Using instruction Note: It is normal to see a slight gap between the brush head and the handle. This allows the brush head to vibrate properly.
  2. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing firmly to make the bristles reach the gumline or slightly beneath the gumline. Using instruction Note: Keep the center of the brush in contact with the teeth at all times.
  3. Press the power on/off button to turn on the Philips Sonicare.
  4. Apply light pressure to maximize Philips Sonicare’s effectiveness and let the Philips Sonicare toothbrush do the brushing for you. Gently move the brush head slowly across the teeth in a small  ack and forth motion so the longer bristles reach between your teeth. Continue this motion throughout the brushing cycle. Note: To learn how to brush with specific modes, see ‘Modes’.
  5. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth. Using instruction Note:
    • A change in vibration from the handle alerts you when you apply too much pressure (see Pressure sensor)
    • Your Philips Sonicare toothbrush is safe to use on braces ,dental moderation and dental restorations (fillings, crowns, veneers)
    • Do not use your power toothbrush in the shower.
Brush heads

To see what type of brush head you have, check the label at the bottom of the brush head. The symbol at the bottom of the brush head indicates that it is a smart brush head, equipped with the BrushSync technology.|

|

|

---|---|---|---
Brush head name| Premium Plaque Control| Premium White| Premium Gum Care
Brush head label| C3| W3| G3
Benefit| Plaque removal| Plaque and stain removal| Healthier Gums
To explore our full range of brush heads, go to www.philips.com/toothbrush-heads for more information. Note: The type of brush heads vary based on the model purchased.

Brush Sync Technology

Brush Sync technology enables your brush heads to communicate with your handle using a microchip. The symbol at the bottom of the brush head indicates that it is equipped with the BrushSync technology. This enables the following features:

  • Brush head mode pairing
  • Brush head replacement reminder
Brushing modes

Your power toothbrush is equipped with up to 4 different modes: Clean, Deep Clean+, White+ and Gum health*. Based on the smart brush head you use, the mode will be selected automatically. To manually change the mode, press the mode/intensity button while the toothbrush is off. Note:

  • The type and number of modes vary based on the model purchased.
  • All brush heads work with each mode.
  • When the Philips Sonicare toothbrush is used in clinical studies, it must be used at high intensity, with the EasyStart feature turned off.
Brush head mode pairing

Brush heads with BrushSync technology are equipped with a microchip which communicates to the handle and automatically pairs it with the recommended mode and intensity. Note: If you change modes/intensity, the brush head will remember the last used setting. If you wish to brush with the recommended setting, you can find the recommended mode/intensity in ‘Brushing Modes’.| Clean and Deep Clean+| White+| Gum Health
---|---|---|---
Benefit| Plaque removal| Plaque and surface stains removal| Plaque removal and gum massage
Recommended brush head| Premium Plaque Control (C3)| Premium White (W3)| Premium Gum Care (G3)
Recommended intensity level| 3| 3| 3
Total brushing time| Clean: 2 minutes Deep Clean: 3 minutes
| 2 minutes and 40 seconds| 3 minutes and 20 seconds
Note:

  • The modes and type brush head vary based on the model purchased.
  • When brushing with the Sonicare App in ‘Deep Clean’ mode, the brushing time will be 2 minutes.

| Clean and Deep Clean+| White+| Gum Health
---|---|---|---

How to brush
  • Clean: Brush each segment for 20 seconds
  • Brush each segment for 20  seconds
  • Brush each segment for 20 seconds, Using instruction
  • Deep Clean+: Brush each  segment for 30 seconds
  • then brush segments 1 and 2 for 20 seconds  each.
  • then brush segments 1, 2, 3 and 4 for 20  seconds each. Using instruction

Intensity settings

Your power toothbrush comes with 3 different intensity settings: low, medium and high. When attached to the handle, the smart brush head will automatically select the recommended intensity. To manually change the intensity, turn on the handle and press the mode/intensity button. While toothbrush is ON, press this button to change  intensity setting Intensity
settings

Features
  • EasyStart
  • Sonicare App – Connected brushing experience
  • Brush head replacement reminder
  • Pressure sensor
  • BrushPacer
Easy Start

The EasyStart feature gently increases the power of the handle over the first 14 brushings to help you get used to the brushing power of the Philips Sonicare. The EasyStart feature works with all modes. Note: The EasyStart feature comes deactivated with your product. To activate EasyStart, see ‘Activating or deactivating features’

Sonicare App – Connected brushing experience

The Sonicare app pairs with your toothbrush to provide you with interactive brushing features. By brushing with your Sonicare app account, you will be able to:

  • Receive brushing suggestions and personalized feedback
  • Track your brushing progress over time

To start using the connected brushing features:

  1. Download the Sonicare app to your phone
  2. Follow the steps in the app setup
  3. Pair your toothbrush with the app
  4. Create your account
  5. Personalize your app by answering questions about your brushing habits and interests
  6. Start your connected brushing experience

Note: Make sure your phone’s Bluetooth is turned on when using the connected brushing features. Note: If you have any questions while setting up your account, be sure to review the Sonicare Privacy Statement, available throughout the app setup process.

How to Brush with the App
  1. Go to the Brushing Screen in the app and select Start Brushing.
  2. First brushing starts on the upper right molar. You can customize your starting location in Settings.
  3. Follow the brushing guidance. Tip: To ensure the best performance of the brushing sensors, keep your head looking forward.
  4. Gently begin brushing. The app will highlight the correct segment. The timer will help you keep track.
  5. Move your brush head when the highlighted segment changes.
  6. Repeat, until you finish brushing all segments.
  7. When done brushing, review and touch up any missed areas. Follow the in-app instructions on how to use the touch-up feature.
Brush Head Replacement Reminder

Over time, the handle will track the wear of your smart brush head by measuring:

  • The overall pressure you apply while brushing
  • The total time you have brushed with your brush head

Once your brush head is no longer effective, the Brush Head Replacement Reminder will blink amber and audibly beep. Note: The Brush Head Replacement Reminder comes activated with your product. To deactivate this feature, see ‘Activating or deactivating features’.

Pressure sensor

Your Philips Sonicare measures the pressure you apply while brushing to protect your gums and teeth from damage. If you apply too much pressure, the handle will change its vibration until you reduce the pressure Note: The Pressure Sensor comes activated with your product. To deactivate this feature, see ‘Activating or deactivating features’. Brush Pacer The BrushPacer features indicates when you are supposed to move onto the next section of your teeth via a brief change in vibration. The toothbrush will automatically turn off at the end of the brushing session.

Charging and battery status

Charging
  1. Plug the charger into an electrical outlet.
  2. Place the handle on the charger.
  3. The charging indicator will flash green until your toothbrush is fully charged. Note: Your handle comes pre-charged for first use. After first use, charge for at least 24 hours
Charging on charger or sanitizer
  1. Plug the charger or sanitizer into an electrical outlet.
  2. Place the handle on the charger or sanitizer.
  3. The charger will charge your toothbrush until it is fully charged. Note: Your handle comes pre-charged for first use. After first use, charge for at least 24 hours
Charging with the travel case

Note: The charging travel case may not be included depending on the model purchased.

  1. Connect the charging travel case to 5V DC input power either from:
    • The USB adapter provided
    • a UL-listed or certified to ANSI/UL 60950-1 personal computer’s standard USB connector or,
    • a UL-listed or certified to ANSI/UL 60950-1 LPS power supply with USB output port or,
    • a UL-listed or certified 1310 Class 2 power supply. Important: The wall adapter must be a safe extra low voltage source, compatible with the electrical ratings marked on the bottom of the device.
  2. The travel case will charge your toothbrush until your toothbrush is fully charged. Note: Charging the handle with the charging travel case may take longer than on the charger.

Battery Status (handle on plugged in charger) When the handle is placed on the charger, sanitizer or travel case , the battery light will flash green based on the current battery level. Number of Flashing LEDs| Battery charging status
---|---
1| Low
2| Medium
3| High
Note: When the handle is fully charged, the three battery indicator lights light up green. After 30 seconds the battery indicator lights switch off. Battery Status (when handle is not placed on Charger) When removing the handle from the charger, sanitizer or travel case, the battery light at the bottom of the handle will indicate the status of the battery.LED Color| Number of LEDs| Battery status
---|---|---
Solid Green| 3| High
Solid Green| 2| Medium
Solid Green| 1| Low
Flashing Amber| 1 (with beeps)| Empty or near empty

UV Sanitizer
  • With the UV sanitizer you can clean your brush head after every use. Unplug the sanitizer, discontinue use and call Consumer Care if:
  • The UV light bulb remains on when the door is open.
  • The window is broken or missing from the sanitizer.
  • The sanitizer gives off smoke or a burning smell while it is operating.

Note: UV light can be harmful to the human eye and skin. This device should be kept out of reach of children at all times.

  1. After brushing, rinse the brush head and shake off excess water. UV Sanitizer Warning: Do not place the travel cap on the brush head during sanitization.
  2. Place your finger in the door recess on top of the sanitizer and pull open the door. UV Sanitizer
  3. Place the brush head on one of the 2 pegs in the sanitizer with the bristles facing the light bulb. Note: Only clean Philips Sonicare snap-on brush heads in the sanitizer. Note: Do not clean Philips Sonicare for Kids brush heads in the sanitizer.
  4. Make sure the sanitizer is plugged into a live outlet of appropriate voltage.
  5. Close the door and press the green power on/off button once to select the UV clean cycle. UV Sanitizer Note: You can only turn on the sanitizer if the door is properly closed. Note: The sanitizer stops if you open the door during the sanitizing cycle. Note: The sanitizer cycle runs for 10 minutes and then automatically shuts off.

The sanitizer is in operation when the light glows through the window.

Activating or deactivating features

You can activate or deactivate the following features of your toothbrush:

  • EasyStart
  • Brush Head Replacement Reminder
  • Pressure Sensor

Step 1: Place the handle on the charger Step 2: Press and hold the power button for: | EasyStart| Brush head replacement reminder| Pressure sensor
---|---|---|---
| 3 seconds| Up to 5 seconds| Up to 7 seconds
| Step 3: Let go power button when you hea
|  1 beep| 1 beep and then 2 beeps| 1 beep, 2 beeps and then 3 beeps
| ¯| ¯| ¯

| If you see battery indicator lights flashing green 2 times and hear Low to High triple tones, then the feature has been activated.

| If you see battery indicator lights flashing amber once and hear High to Low triple tones, then the feature has been deactivated.

Cleaning

  • Do not clean the brush heads, handle, charger, charger covers, or the UV Sanitizer in the dishwasher.
  • All parts can be cleaned by damp cloth or rinsed with warm water. Cleaning instruction
  • Remove the brush head from the handle and rinse it thoroughly. Cleaning instruction
  • Rinse the entire handle, especially the brush head connection, at least once a week. Caution: Do not push on the rubber seal at the top of the handle. Gently clean around the rubber seal.

Cautions:

  • Do not clean the brush head, travel cap, handle, charger, UV sanitizer or travel case in the dishwasher.
  • Do not use isopropyl alcohol, vinegar, bleach, or any other house hold cleaning products, to clean the handle as this may cause discoloration.
  • Unplug the charger before you clean it. – Do not use essential oils to clean the brush heads as this can cause damage.
Cleaning the UV Sanitizer

Warning: Do not immerse the sanitizer in water or rinse it under the faucet. Warning: Do not clean the sanitizer when the UV light bulb is hot. For optimal effectiveness, it is recommended to clean your sanitizer weekly.

  1. Unplug the sanitizer.
  2. Pull the drip tray straight out. Clean the interior of the sanitizer with a damp cloth.
    • Rinse the drip tray and wipe it clean with a damp cloth. Cleaning instruction
  3. Remove the protective screen in front of the UV light bulb. To remove the screen, grasp the edges next to the snaps, gently squeeze and pull out the protective screen.
  4. Remove the UV light bulb. To remove the light bulb, grasp it and pull it out of the metal clasp.
  5. Clean the protective screen and the UV light bulb with a damp cloth.
  6. Reinsert the UV light bulb. To reinsert the light bulb, align the bottom of the light bulb with the metal clasp and push the bulb into the clasp.
  7. Reinsert the protective screen. To reinsert the screen, align the pegs on the screen with the slots on the reflective surface near the UV light bulb. Push the screen straight into the slots on the sanitizer

Storage

If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.

Recycling
  • This symbol means that electrical products and batteries shall not be disposed of with normal household waste.
  • Follow your country’s rules for the separate collection of electrical products and batteries

Do not throw away the appliance or the UV light bulb (bulb contains mercury) with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

Removing the rechargeable battery

The built-in rechargeable battery must only be removed by a qualified professional when the appliance is discarded. Before removing the battery, make sure that the appliance is disconnected from the wall socket and that the battery is completely empty. Take any necessary safety precautions when you handle tools to open the appliance and when you dispose of the rechargeable battery. When you handle batteries, make sure that your hands, the product and the batteries are dry. To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them. To remove the rechargeable battery, you need a towel or cloth, a hammer and a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

  1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare and let it run until it stops. Repeat this step until you can no longer turn on the Philips Sonicare.
  2. Remove and discard the brush head. Cover the entire handle with a towel or cloth.
  3. Hold the top of the handle with one hand and strike the handle housing 0.5 inch above the bottom end. Strike firmly with a hammer on all 4 sides to eject the end cap. Note: You may have to hit on the end several times to break the internal snap connections.
  4. Remove the end cap from the toothbrush handle. If the end cap does not release easily from the housing, repeat step 3 until the end cap is released.
  5. Holding the handle upside down, press the shaft down on a hard surface. If the internal components do not easily release from the housing, repeat step 3 until the internal components are released.
  6. Wedge the screwdriver between the battery and the black frame at the bottom of the internal components. Then pry the screwdriver away from the battery to break the bottom of the black frame.
  7. Insert the screwdriver between the bottom of the battery and the black frame to break the metal tab connecting the battery to the green printed circuit board. This will release the bottom end of the battery from the frame.
  8. Grab the battery and pull it away from the internal components to break the second metal battery tab. Caution: Be aware of the sharp edges of the battery tabs so as to avoid injury to your fingers.
  9. Cover the battery contacts with tape to prevent any electrical short from residual battery charge. The rechargeable battery can now be recycled and the rest of the product discarded appropriately. Note: Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

Warranty and support

If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.

WARRANTY EXCLUSIONS

What is not covered under warranty:

  • Brush heads.
  • Damage caused by use of unauthorized replacement parts or unauthorized brush heads.
  • Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
  • Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

Frequently asked questions

Can I leave my Sonicare on the charger between brushings?

Yes, you can always keep your Philips Sonicare toothbrush on a plugged-in charger. This will not affect the battery lifetime.

Will other brush heads fit my Philips Sonicare toothbrush?

All Philips Sonicare electric toothbrush brush heads that snap on will fit your toothbrush. However, not all can be used for BrushSync technology. You can identify the brush heads with BrushSync technology by the icon at the base of the brush head.

How often do I need to replace my brush head?

We recommend you to replace your Philips Sonicare brush head after 3 months of use (based on brushing twice a day for 2 minutes each session).The Brush Head Replacement Reminder will also notify you when it is time to change your brush head.

Is my Philips Sonicare toothbrush waterproof?

Yes, your Philips Sonicare toothbrush is waterproof. However, never put your handle in a dishwasher to clean it. And do not use it under the shower.

What phones are compatible with the Philips Sonicare App?

The Philips Sonicare app support Android OS, and Apple iOS. For the most up to date version of the Philips Sonicare App check out the Android Play Store or Apple App Store. Mobile devices must have Bluetooth 4.0 and newer.

What other Philips Sonicare toothbrushes can I use with the Philips Sonicare App?

You can only use Philips Sonicare Flexcare Platinum Connected, DiamondClean Smart, expert results and ExpertClean toothbrushes with the Sonicare app. Look for the Bluetooth symbol on the front panel of the package.

Support

Philips Oral Healthcare, LLC. 22100 Bothell Everett Highway Bothell, WA 98021 www.philips.com/Sonicare EAC
Icon ©2021 Koninklijke Philips N.V. (KPNV). All rights reserved. Philips and the Philips shield are trademarks of KPNV. Sonicare and the Sonicare logo are trademarks of Philips Oral Healthcare, LLC and/or KPNV. 3000.077.9050.1 (2021-09-14)

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