TCL C745 Google TV User Manual
- June 12, 2024
- TCL
Table of Contents
TCL C745 Google TV
Product Information
The TCL C745/C845 SERIES is a Google TV that offers a range of smart features and services. To fully enjoy these features, you will need a free Google account, a free TCL account, and a reliable broadband internet connection. Please note that the figures and illustrations in this User Manual are for reference purposes only and may not reflect the actual appearance of the product. The design and specifications of the product are subject to change without prior notice.
Product Usage Instructions
Chapter 2: Connections and Setup
- Sockets: Refer to page 4 of the User Manual for information on connecting various devices to your TCL Google TV.
- Network Connection: Follow the instructions on page 5 to establish a network connection for accessing online features and services.
- Remote Control Functions: Learn about the functions and operation of the remote control on page 6.
Chapter 3: Basic TV Operations
- Adjusting Volume: Find instructions on how to adjust the volume on your TCL Google TV on page 10.
- Installing Channels: Follow the steps outlined on page 10 to install channels on your TV.
- Accessing Channels: Learn how to access different channels on your TCL Google TV on page 10.
- Using Settings Menu: Refer to page 10 for instructions on navigating and using the settings menu.
- Using Subtitles: Find information on how to enable and customize subtitles on your TV on page 10.
Chapter 4: Using More of Your TV
- Accessing Google TV Homepage: Learn how to access the Google TV homepage on your TCL TV by following the instructions on page 12.
- Accessing TCL Channel: Find instructions on how to access the TCL Channel on your TV on page 12.
- Watching Connected Devices: Learn how to watch content from connected devices on your TCL Google TV on page 12.
- External devices control (CEC): Refer to page 12 for information on controlling external devices using Consumer Electronics Control (CEC) feature.
- Enabling or Disabling CEC: Follow the instructions on page 12 to enable or disable the CEC feature.
- Using Auto Power On: Find instructions on how to enable or disable the Auto Power On feature on page 12.
- Using Auto Standby: Learn how to enable or disable the Auto Standby feature on page 12.
Chapter 5: Google TV
- Using the Hands-free TV Voice Control: Follow the instructions on page 15 to utilize the hands-free voice control feature.
- Accessing Google Play: Learn how to access Google Play and download apps on your TCL Google TV on page 15.
- Network Wake Up: Find information on enabling the Network Wake Up feature on page 15.
Chapter 6: Other Functions
- Using Teletext: Refer to page 16 for instructions on using the Teletext feature.
- Selecting Decoding Page Language: Learn how to select the decoding page language on page 16.
- Digital Teletext Language: Find information on setting the language for digital teletext on page 16.
- Variable Refresh Rate: Refer to page 16 for details on using the Variable Refresh Rate feature.
- Live TV Pause: Learn how to pause live TV using the Live TV Pause feature on page 16.
- PVR (Personal Video Recorder): Find instructions on using the PVR feature to record videos on page 16.
- MagiConnect: Refer to page 17 for information on using MagiConnect, a feature that allows you to control your TCL Google TV with a smartphone.
Chapter 7: Other Information
- Problems & Solutions: Find solutions to common problems on page 18.
- Troubleshooting: Refer to page 19 for troubleshooting tips.
- Legal Statement: Read the legal statement provided on page 20. Please refer to the complete User Manual for detailed information on each chapter and topic.
C745/C845 SERIES
To enjoy all smart features and services on your TCL Google TV, a free Google
account, a free TCL account, and a reliable broadband internet connection, are
required. Figures and illustrations in this User Manual are provided for
reference only and may differ from actual product appearance. Product design
and specifications may be changed without notice.
Safety Information
Precautions
Read all of the instructions before operating the set. Keep these instructions
well for future use.
Warning
A television set may fall, causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
– ALWAYS use cabinets or stands or mounting methods recommended by the
manufacturer of the television set.
– ALWAYS use furniture that can safely support the television set.
– ALWAYS ensure the television set is not overhanging the edge of the
supporting furniture.
– ALWAYS educate children about the dangers of climbing on furniture to reach
the television set or its controls.
– ALWAYS route cords and cables connected to your television so they cannot be
tripped over, pulled or grabbed.
– NEVER place a television set in an unstable location.
– NEVER place the television set on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the television set to a
suitable support.
– NEVER place the television set on cloth or other materials that may be
located between the television set and supporting furniture.
– NEVER place items that might tempt children to climb, such as toys and
remote controls, on the top of the television or furniture on which the
television is placed.
If the existing television set is being retained and relocated, the same
considerations as above should be applied.
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol indicates that the fuse may N be in the neutral, and that the
mains shall
be disconnected to deenergize the phase conductors.
If an outside antenna or cable system is connected to the product, be sure the
antenna or cable system is grounded by a skilled person so as to provide some
protection against voltage surges and built-up static charges.
Product
· Do not block or cover the ventilation openings on the back cover.
· Do not push objects of any kind into this unit through the cabinet slots as
they could touch the current carrying parts or short-circuit parts, resulting
in fire, electric shock, or damage to the unit.
· Do not attempt to open the cabinet as this may cause damage. There are no
parts inside you can service by yourself. Refer all servicing to qualified
personnel.
· Do not touch the screen surface with fingers as this may scratch or mar the
TV screen.
· Do not impact the TV screen with hard pressure as this may damage the TV
screen severely.
· This appliance is not intended for use by young children or infirm persons
without supervision. Young children should be supervised to ensure that they
do not play with the appliance.
Power and Plug
· Unplug the set under the following conditions:
– If the set will not be used for a long period of time.
– If the power cord or the power outlet/plug is damaged.
– Follow the instructions to install and adjust the product. Adjust those
controls that are covered in these operating instructions as improper
adjustment of other controls may result in damage. If this happens, unplug the
set and refer to the service personnel.
– If the set is subject to impact or has been dropped and the cabinet has been
damaged.
· Where the mains plug or an appliance coupler is used as disconnect device,
the disconnect device shall remain readily operable.
Power Cord and Signal Cable
· Do not allow anything to rest on or roll over the power cord and the signal
cable.
· Protect the power cord and the signal cable from being trampled.
· Do not overload the power cord or the power outlet.
· Do not expose the power cord and the signal cable to moisture.
Use Environment
· Do not place the set on an unstable cart, stand, or table.
· Place the set on a place that allows good ventilation.
· Do not use the set near damp, and cold areas.
· Do not expose the set to excessive heat such as direct sunlight, fire, or
the like and no naked flame sources, such as lighted candles, should be placed
on the apparatus.
· Do not expose the set to dripping or splashing and no objects filled with
liquids, such as vases, shall be placed on the apparatus.
· Do not use the set in dusty environments. · Operating Temperature: 5°C to
35°C (41°F to 95°F)
Operating Humidity: 20% to 80%, non-condensing Storage Temperature: -15°C to
45°C (5°F to 113°F) Storage Humidity: 10% to 90%, non-condensing Cleaning
· Dust the set by wiping the screen and the cabinet with a soft, clean cloth
or some special liquid cleaner.
· Do not apply excessive force to the screen when cleaning.
· Do not use water or other chemical cleaner to clean the screen as this may
damage the surface of the TV screen.
All other safety instructions about our TV sets are also applicable here. Wall
mount bracket not included.
(Note: Certain TV models are not designed to be mounted to the wall.)
3
Chapter 2
Connections and Setup
Sockets
Note: The location and names of the sockets on the TV may vary according to TV
model, and not all sockets are ……….available on all models.
HDMI
or HDMI (SERVICE)
or HDMI (eARC/ARC)
HDMI, HDMI(SERVICE) or HDMI(eARC/ARC) socket (input) The HDMI (High-Definition Multimedia Interface) socket can be used to connect a Blu-ray player, Games Console, PC with a compatible video card installed, certain DVD players or a highdefinition compatible digital satellite decoder. This socket provides an uncompressed digital connection that carries both video and audio data by way of an integrated mini-plug cable.
AV IN adapter
V
L
R
V
L
R
V
L
R
AV IN adapter socket The AV IN adapter socket can be used to connect the attached AV adapter cable with VIDEO and AUDIO L & R IN sockets. The AV IN sockets can be used to connect a range of equipment, including video recorders, camcorders, decoders, satellite receivers, DVD players, or games consoles. The VIDEO IN socket provides composite video connection.
ANTENNA IN
ANTENNA IN socket (input) This socket can be used to connect an outside aerial.
LAN
Router / Modem
LAN RJ45 plug for connecting to external router/modem or network access equipment.
DIGITAL AUDIO OUT (OPTICAL)
USB 2.0 or USB 3.0
DIGITAL AUDIO OUT (OPTICAL) socket This socket can be used to connect a
compatible digital audio receiver. Note: Before you use the function, OPTICAL
is set to on in the Display & Sound menu first. Press on the remote control,
select (Settings) > Display & Sound > Audio > Audio Output > Optical, and
press OK to turn it on.
Headphone socket (output) This socket can be used to connect headphones or
stereo earphones. Warning: Excessive sound pressure from earphones and
headphones can cause hearing loss.
USB2.0 or USB 3.0 socket (input)
HDD
The USB socket(s) can be used to connect a USB 2.0 or USB 3.0 device. Note:
The number of USB sockets on the TV may vary according to TV model.
4
Connections and Setup
Network Connection
Your TV will require an Internet connection to operate all functions. Data
usage charges may apply. Please refer to your Internet Service Provider (ISP)
for additional information.
To access the Internet, you must subscribe to high speed broadband Internet
service from your Internet service provider. Your TV can be connected to your
home network in two ways: · Wired, using the RJ45 (LAN) connector on the back
panel. · Wireless, using the internal wireless or external wireless USB
adapter and your home wireless network. Note: The following instructions are
just the usual ways to connect your TV to the wired or wireless network. The
connection method may be different depending on your actual network
configuration. If you have any questions about your home network, please refer
to your ISP(Internet Service Provider).
Connecting to a wired Network To connect to a wired network: 1. Ensure you
have:
· An Ethernet cable long enough to reach your TV · A router or modem with an
available LAN port · A high-speed Internet connection · A LAN port on the back
of the TV 2. Connect your Ethernet cable to the router and to the LAN port on
the back of the TV. 3. Use the Network & Internet menu to configure the TV.
Router LAN port
Modem
Internet
Connecting to a Wireless Network To connect to a wireless network 1. Ensure
you have:
· A router broadcasting a high-speed wireless signal · A high-speed Internet
connection 2. Use the Network & Internet menu to configure the TV.
Modem
Internet
Wireless router
Note: Please follow below steps to enter the Network & Internet menu. 1. Press
on the remote control to display the dashboard menu. 2. Select (Settings) and
press OK to enter the settings menu. 3. Press Up/Down to select Network &
Internet, then press OK to enter the submenu and follow the on-screen
guidance to set up your network.
5
Connections and Setup
Remote Control Functions
Most of your television’s functions are available via the menus that appear on
the screen. The remote control(s) supplied with your set can be used to
navigate through the menus and to configure all the general settings.
Notes: 1.Figures and illustrations in this operation manual are provided for
reference only and may differ from actual product appearance. 2.The remote
control type may be changed without notice, please refer to the remote control
attached with your TV. 3.Certain function may not be available for some
models.
Circular D-Pad
To switch the sound off and back on. Standby / quit standby. Add an entity to
Watchlist in Google TV mode, and display the TV list in DTV mode or future
functions. Press the Assistant button on your remote to talk to the Google
Assistant. (Available only in Google TV mode and when the network connection
works normally.) To display the dashboard menu. OK Circular D-Pad Navigation
direction buttons (Up/Down/Left/Right). OK To confirm an entry or selection.
To return to the previous menu or quit an app.
To access the Google TV homepage. To access Electronic Program Guide. (only available for digital channels.)
/ P+/P-
To select input source.
To control the volume. To change channels. To display and edit the quick
settings panel. To display the quick panel. To pop up the virtual remote
control keyboard when available. To open TCL home on screen. To access
Netflix. To access Stan. To access Prime video. To access Disney.
To access YouTube. To access TCL Channel.
Google and Google TV are trademarks of Google LLC.
Notes: – Certain function may be accessed from the virtual remote control keyboard only, please press button on the remote to display it and operate accordingly. – The App buttons may differ depending on the model. The App button is used for accessing the corresponding App.
– How to Use the Remote Control a. Before using the Google Assistant button,
you must finish pairing the remote with the TV first. b. This Google Assistant
function is only available for content search from certain apps.
c. Set languages in the (Settings) > System > Language to your local language
or official language to enhance voice search successfully.
6
Connections and Setup
– Installing Batteries 1. Push to open the back cover as illustrated. 2.
Insert two AAA batteries according to the polarities marked on the battery
case. 3. Replace the back cover as illustrated.
CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect
type. Precautions on using batteries:
– Only use the battery types specified. – Make sure you use the correct
polarity. – Do not mix new and used batteries. – Do not use rechargeable
batteries. – Do not expose batteries to excessive heat such as sunshine, fire
or the like, throw them in a fire, recharge them
or try to open them, as this could cause them to leak or explode. – Remove the
batteries from the remote control if you are not using it for a long period of
time. – Attention should be drawn to the environmental aspects of battery
disposal.
7
Connections and Setup
TV Buttons
– Power button
If the batteries in your remote control are run down, you can use the button
on your TV set. The model has only one button. It may work just as
Standby/Quit standby button, or as a multi-function controller. You can turn
on the TV by pressing the button on the TV set. While the TV is on, press the
button to display the multi-function menu. For more information about how to
use the multi-function menu, please refer to the figure below.
Standby
CH+
CH-
Volume+ Volume- Source
OK
Tips: Click to select options, press and hold to confirm. · Press to move the
highlight to the next function selection · Press and hold the button for more
than 2 seconds to confirm your selection.
Note:
You can follow the on-screen guide to operate. Figures and illustrations are
provided for reference only and may vary depending on the model.
– MIC switch
The MIC button is located next to the power button. If you want to use the
feature of hands-free TV voice control, turn on this switch.
8
Connections and Setup
Switching On
1. Connect the power cable FIRST to the television, THEN to a mains socket.
(Note: For some models, the power lead may be fixed to the television.)
WARNING:Your TV set should only be connected to an AC supply. The TV’s standby
light should be turned on. It must not be connected to a DC supply. If the
plug is detached from the cable, do not, under any circumstances, connect it
to a mains socket, as there is a risk of electric shock.
2. Connect an outside aerial to the ANTENNA IN socket at the back of the TV set. The aerial socket (75 OHM – VHF / UHF / cable) can be used for connecting an external aerial or other equipment fitted.
Note: The figures are for representation only, the location of power socket of the television might differ depending on the model.
3. When powered on, the TV will be turned on directly or be in standby mode.
If the power indicator lights up, the TV set is in standby mode. Press the
button on the remote control or on the TV set to turn on the TV.
Initial Setup
The first time you switch the set on, the Welcome wizard appears, which guides
you through the initial setup process. Follow the on-screen instructions to
finish the initial setup process such as selecting the language, pairing your
remote, connecting to the network, and more. During each step, either make a
choice or skip the step. If you skip a step, you can perform the setup later
from the Settings menu. Notes: – It’s recommended to select Set up Google TV
and finish its setup to enjoy more features during the initial setup process.
If you have finished basic TV’s setup, you can reaccess Google TV by pressing
on the remote control, selecting (Settings) > Set up Google TV and pressing OK
to confirm. – When you pair your remote, keep the remote control and TV within
1 meter, and follow the on-screen guide for pairing. After finishing pairing
the remote, you can use the Google Assistant button. If you skip remote
pairing, you will be prompted to pair the remote with the TV again when you
use the Google Assistant button for the first time.
Switching Off
· To put the TV set into standby mode, press the button on the remote control.
The TV set remains powered up, but with low energy consumption.
· To switch off the TV set, unplug the mains socket from the mains outlet.
Note: In order to save energy and protect environment, certain models are
designed with a relay switch. It is a normal phenomenon if you hear the sound
of the relay when you turn on or off the TV set.
9
Chapter 3
Basic TV Operations
Adjusting Volume
Volume control: press the / buttons on the remote control or the corresponding
buttons on the TV set to increase or decrease the volume. Sound mute: press
the button to temporarily mute the sound. Press this button again or the
button to restore the sound.
Installing Channels
This section describes how to search and store channels automatically. This
may be done in either of
the cases below:
– you are prompted that there are no channels in TV mode;
– you want to update your channels.
1. Press on the remote control and select (Settings) > Channels & Inputs >
Channels > Channel Scan. Press OK/Right to enter.
2. The TV installs and arranges channels according to your country or region.
Press Up/Down to select Country/Region, and press OK to enter. Enter the
password you have set in the (Settings) > System > Parental Controls menu.
Press Up/ Down to select your country or region and press OK to confirm.
3. Press Up/Down to select Scan Automatically and press OK to enter.
4. Press Up/Down to select Channel Type and press Left/Right to select
Digital, Analog or Digital&Analog.
5. After configuration is completed, press Down to select Search and press OK
to start scanning channels.
6. The channel search may take a few minutes. After the automatic search,
channels are arranged in a preset order. If you wish to hide or move channels,
press on the remote control, select (Settings) > Channels & Inputs > Channels
Channel Organizer and press OK to enter.
Note: If the channel search retrieved only the analogue channels it could be caused by poor broadcasting and therefore is not covered by manufacturer warranty. Manufacturers cannot be held responsible for lack of or poor broadcasting in some areas.
Accessing Channels
Using the Up/Down buttons: press the Up/Down buttons on the remote control to scroll through the channels. Using the OK button: press the OK button to display the freeview bar and press Left/Right and OK to enter. Using the P+/P- buttons: press the P+/P- buttons on the remote control to scroll through the channels.
Using the button: press to display the virtual remote control keyboard, then
you can use the numeric buttons or the List button to operate accordingly.
Using Settings Menu Allows you to not only adjust settings, such as picture,
Network & Internet, Accounts & Sign-In and Apps, etc., but also set
preferences. 1. Press on the remote control to display the
dashboard menu. 2. Select (Settings) and press OK to enter the
settings menu. 3. Press Up/Down to select the desired item and press
OK to enter the corresponding submenu. 4. In submenus, press Up/Down to select
menu
options, then press OK to enter the option list or the corresponding submenu,
or press OK to toggle on or off, or press Left/Right to adjust the setting. 5.
Press to return to the previous menu.
Note: Setting Clear LED Motion on will make fast moving images clearer by
controlling the LED backlight, but the picture will be darker with more
flickering than with Clear LED Motion set to off. (Not available for some
models.)
Using Subtitles
You can enable subtitles for each TV channel. Subtitles are broadcast via
Teletext or DVB-T digital broadcasts. With digital broadcasts, you have the
additional option of selecting a preferred subtitle language. Notes: –
Subtitle can also be enabled by pressing button on
the remote control to display the virtual remote control keyboard and select
Subtitle directly. – Some options are available only when Subtitle is set to
on. Turning On/Off Subtitles 1. Press on the remote control, select (Settings)
Channels & Inputs > Channels > Subtitle and press OK/Right to enter. 2. Select the Subtitle option and press OK to toggle between on and off.
10
Basic TV Operations
3. Press to return to the previous menu.
Enabling Subtitle Languages on Digital TV Channels
1. Press on the remote control, select (Settings) > Channels & Inputs >
Channels > Subtitle > Digital Subtitle Language 1st and press OK/Right to
enter.
2. Press Up/Down to select a subtitle language as your preferred language and
press OK to confirm.
3. Press Up/Down to select Digital Subtitle Language 2nd and press OK/Right
to enter.
4. Press Up/Down to select a secondary subtitle language and press OK to
confirm.
5. Press to return to the previous menu.
Selecting a Subtitle Type on Digital TV Channels
1. Press on the remote control, select (Settings) > Channels & Inputs >
Channels > Subtitle > Subtitle Type and press OK/Right to enter.
2. PressUp/Down to select a subtitle type and press OK to confirm. You can
select Hearing Impaired to display the hearing impaired subtitles with your
selected language.
3. Press to return to the previous menu.
Using EPG (Electronic Program Guide)
EPG is an on-screen guide that displays scheduled digital TV programmes. You
can navigate, select and view programs.
1. Press on the remote control, select (Settings) > Channels & Inputs >
Channels > EPG and press OK to enter, or press directly (if available) on the
remote control, the Program Guide menu will appear, which allows you to get
information about the current or next program playing on each channel.
Navigate through the different programs using the Up/Down/Left/Right buttons
on the remote control.
2. Use the related buttons shown at the left of the screen to view EPG.
– Filter: Program guide filter for digital TV programs. · Navigate through the
different types using the Up/Down buttons on the remote control. · Select one
or more types, which you want to highlight from the type list, press OK to
select or deselect. A checkmark will appear to the left of the type when
selected.
– Reminders: Press the OK button to enter, then select Schedule Reminder or
Schedule Recording to set Channel, Date, Reminder Time and so on.
3. Press to return to the previous menu.
Freeview
Never miss a thing with freeview! Find out what’s on now, next or over the
next 7 days with the easy to use TV guide.
Looking for your favourite show? Use Search for quick access to all your
favourite on demand from ABC iview, SBS On Demand, 7+, 9Now and 10 Play. All
in one place, all for free.
HbbTV
HbbTV (Hybrid broadcast broadband TV) is a service offered by certain
broadcasters and available only on some digital TV channels. HbbTV delivers
interactive television over broadband Internet. These interactive features are
added to and enrich the normal digital programs, and include services such as
digital teletext, electronic program guide, games, voting, specific
information related to the current program, interactive advertising,
information magazines, catch-up TV, etc.
To use HbbTV, please ensure your TV is connected to Internet and HbbTV is
switched on.
Notes: – HbbTV services are broadcast- or countrydependent and may be
unavailable in your area. – You cannot download files to your TV with HbbTV
function. – Application provider or broadcasting related conditions may cause
an HbbTV application to be unavailable momentarily. – To access HbbTV
applications, you must connect your TV to the Internet via a broadband link.
HbbTV applications may not work correctly in case of network related issues.
HbbTV Access
1. Press on the remote control, select (Settings) > System > HbbTV Settings >
HbbTV and press OK to enter.
2. Press OK to activate it. 3. When you tune to a digital TV channel that
offers
HbbTV, this will be signaled to you by an on-screen indication (generally a
red button, but other colour buttons may also be used). Press the indicated
colour button to open the interactive pages. 4. Use Up/Down/Left/Right and the
colour buttons to navigate through the HbbTV pages and press OK to confirm.
HbbTV Deactivation
To avoid disturbances that may be caused by HbbTV broadcasting tests, you can
turn off the HbbTV function:
1. Press on the remote control, select (Settings) > System > HbbTV Settings >
HbbTV and press OK to enter.
2. Press OK to deactivate it.
11
Chapter 4
Using More of Your TV
Accessing Google TV Homepage
Allows you to enjoy the entertainment you love with a little help from Google.
Google TV brings together movies, shows and more from across your apps and
subscriptions and organizes them just for you. Note: If you intend to use
(online) video communication applications, an appropriate webcam will be
needed. Webcams need to be purchased seperately. For details, please consult
TCL Customer Service or your place of purchase.
WARNING: · Configure the network settings before using Google
TV applications. · Slow responses and/or interruptions may occur,
depending on your network conditions. · If you experience a problem using an
application,
please contact the content provider. · According to circumstances of the
content provider, an
application’s updates or the application itself may be discontinued. ·
Depending on your country’s regulations, some applications may have limited
service or not be supported. · Changes in application content may be made
without prior notice by the service provider.
1. Press on the remote control to display the Google TV homepage.
2. Press Up/Down/Left/Right and OK to enter the desired apps, functions or
settings.
3. Press to return to the homepage. 4. To exit the homepage, press on the
remote
control to display, then press Left/Right and OK to select your desired input
source. Note: Since the connection with Internet takes time, it’s recommended
that you wait a few minutes to use the Google TV feature after activation of
TV from standby.
Accessing TCL Channel
Allows you to enjoy more VOD(Video on Demand) contents or featured
applications.
1. Press on the remote control to enter TCL Channel, or access through the
TCL Channel icon on homepage.
2. Press to return to the previous menu.
Note: UI layout of TCL Channel will vary according to models or countries.
Watching Connected Devices
Press on the remote control to display the source list. Press Left/Right to
select TV or other input sources and press OK to confirm. You can also press
on the remote control to display the homepage, press Up/Down/Left/Right to
move the cursor to the (Inputs) area on the right top of the screen, and press
OK to enter. Then press Left/Right and OK to select the input source.
External devices control (CEC)
Use this function to search for CEC devices connected to the HDMI sockets in
your TV and enable auto power on and auto standby between the TV and CEC
devices. Also, enable CEC to connect a soundbar using ARC/ eARC.
Enabling or Disabling CEC
1. Press on the remote control, select (Settings) > Channels & Inputs >
Inputs > External devices control (CEC) and press OK/Right to enter.
2. Select the HDMI control option, and press OK to toggle between on or off.
3. Press to return to the previous menu.
Using Auto Power On Enables the TV to automatically power on when you power on
a CEC device (e.g. DVD) with the device’s remote. Press OK to turn it on to
enable this function. Using Auto Standby Enables all CEC devices to
automatically go to the standby mode when you turn off the TV with the TV
remote. Press OK to turn it on to enable this function.
Note: The CEC functions depend on the devices connected and it is possible
that some devices may not interoperate correctly when connected to this TV.
The
12
Using More of Your TV
user manual or the manufacturer of the problematic devices should be consulted
for further information.
Password in Parental Controls – Set the password in the (Settings) > System >
Parental Controls menu. – The super password is 0423. If you forget your code,
enter the super password to override any existing codes.
Using Quick Start Function It enables you to turn on your TV faster from
standby mode than turning this function off, but it will also increase standby
power consumption.
1. Press on the remote control, select (Settings) > System > Power and energy
Quick start and press OK/Right to enter.
2. Select the Quick start option and press OK to toggle between on and off.
3. Press to return to the previous menu.
Bluetooth Function (* not available for some models) Bluetooth® is a wireless technology standard for exchanging data over short distance between Bluetooth devices. You can connect Bluetooth audio device, mouse or keyboard via the TV.
- Press on the remote control, select (Settings)
Remotes & Accessories and press OK to enter. 2. Select Pair accessory and press OK to enter.
The TV will search nearby Bluetooth devices automatically. 3. Select an available device, press OK and follow the guides on the screen to connect it. Note: Bluetooth technology (if available in your TV) uses 2.4GHz frequency thus close proximity to WiFi access points, routers or microwave ovens might interfere with Bluetooth audio streaming. If you face interruptions in audio reception, you should restart your Bluetooth device to find frequency with less interferences and if you continue to face issues you should move closer to TV or increase space between
TV and source of interferences.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by TTE Corporation is under
license. Other trademarks and trade names are those of their respective
owners.
Blue Light Filter
It reduces the amount of blue light emitted by the screen, which can reduce
the visual fatigue associated with screen viewing.
1. Press on the remote control to display the dashboard, select Picture >
Advanced Settings > Color and press OK/Right to enter.
2. Select the Blue Light Filter option, and press OK to toggle between on or
off.
Notes: – After watching TV for half an hour, please move away from the TV and
rest your eyes. – When resting, please look far away to adjust the ciliary
muscles of the eye to avoid eye strain. – Please form a good habit of doing
eye exercises to protect eyesight and prevent myopia.
Reset Shop
Allows you to reset the TV to factory default settings.
1. Press on the remote control, select (Settings) > System > About > Reset
and press OK to enter.
2. Press Up/Down to select Factory Reset and press OK to enter. Then select
Erase Everything and press OK to confirm.
3. Enter the password you have set or the PIN according to the on-screen
prompt.
4. Select OK and press OK to confirm. 5. The Initial setup wizard appears.
Follow the
instructions in the section Initial setup.
Multi Visual
Allows you to enjoy different programs with your family on one TV at the same
time.
The multi visual function is enabled by default. To use the function, make
sure your phone is Android OS and the WiFi on the phone is turned on. Then
follow the steps below to operate.
1. Press on the remote control, select (Settings) > Network & Internet > Wi-
Fi, and press OK to turn it on.
2. To enter the feature, press on the remote control,then select Multi Visual
Select your desired display mode and press OK to enter. Press “Start now” to connect.
3. Activate the cast screen function on your phone and choose the TV’s name you want to connect in the searching list.
13
Using More of Your TV
4. For the first time, depending on different types of phones, there are two
situations: 1) an invitation prompt appears, select “Accept” and press OK to
connect. 2) enter a correct PIN code to connect as per the PIN message on the
phone.
5. Press the option button to choose the audio source. 6. To exit the multi
visual function, press to display a
dialog box, then select OK and press OK to confirm.
Notes:
– This feature is not available in any of the cases below: a) when TV is in
HbbTV, Netfilx or Media Player. b) if the video from phone/DTV is scrambled.
c) when the capacity of required video decoding exceeds 4K 60Hz.
– When in full screen mode, due to the compatibility of the third party’s
Apps, there might occur failure to return to the dual views.
– Multiple phones can be used. When in dual view mode, use Left/Right to move
the focus to TV view and then cast another phone to the TV.
– To check all available history list, select (Settings) > System > Multi
Visual Settings > Connection List and press OK to enter.
Works with Alexa
To use the Works with Alexa function, you will need a device like an Amazon
Echo or Amazon Echo Dot (Sold Separately). Set up your Amazon device. Then, on
your TV go to the Homepage Menu, select Your apps, and add “Works with Alexa”.
Then follow the on screen prompts. Please note that within the Alexa app on
your phone, you will need to enable the TCL Assistant Skill,
through the Alexa Skills Menu.
2. Press Up/Down to select the desired item and press OK to enter the
corresponding submenu.
3. Press to return to the previous menu. 4. For the first time, activate the
screen mirroring
function on your iPhone, iPad, or Mac and choose the TV’s name you want to
connect in the searching list. 5. If an AirPlay passcode appears on your TV
screen, enter the passcode on your iOS or iPadOS device. 6. To stop mirroring
your iOS or iPadOS device, open Control Center, tap screen mirroring, then tap
stop mirroring.
Notes:
– If your WiFi is turned off, press on the remote control, select (Settings) >
Network & Internet > Wi-Fi, and press OK to turn it on.
– To disable the feature, select (Settings) > System > AirPlay and HomeKit
Settings > Apple AirPlay and HomeKit > AirPlay and press OK to turn it off.
– Apple, AirPlay and HomeKit are trademarks of Apple Inc., registered in the
U.S. and other countries.
– This Smart TV Pro is compatible with AirPlay 2 and HomeKit. iOS 12.3 or
later or macOS 10.14.5 or later is required.
Apple AirPlay and HomeKit
Wirelessly share content with your TV using AirPlay and control your TV using
the Home app on your iPhone, iPad, or Mac. You can set up AirPlay and HomeKit
at any time in Settings menu.
The function is enabled by default. To use the function, make sure your
iPhone, iPad, or Mac is iOS or iPadOS device and the WiFi on the iOS or iPadOS
device is turned on. Then follow the steps below to operate.
1. Press on the remote control, select (Settings) > System > AirPlay and
HomeKit Settings > Apple AirPlay and HomeKit and press OK to enter, or press
or (if available) on the remote control, then select AirPlay > AirPlay and
HomeKit Settings and press OK to enter.
14
Chapter 5
Google TV
Using the Hands-free TV Voice Control
(* not available for some models)
Note: This feature is only available in Google TV mode. Before using the
hands-free TV voice control, connect the TV to the network and make sure it
can access the Google website first. Then follow the steps below to access.
1. Turn the built-in MIC switch (next to the power button) to on before using
this function.
2. In Google TV mode, press the Google Assistant button on your remote.
3. Select “Yes, I’m in”.
4. Say “Hey Google” to activate it.
Notes:
– The availability of hands-free TV voice control depends on your
region/country/language and your model. For details, please refer to your
local dealer.
– A quiet surrounding is required for better function when using it. The
recommended using distance is within 2 meters in front of TV set.
– Turn the built-in MIC switch to off if you are not going to use it.
– Standby power consumption will increase because the built-in MIC is always
listening when the Google Assistant or voice control with the built-in MIC is
enabled.
connected to the same network as your TV.
3. An app which supports network waking up function, such as YouTube, has
been installed into the controller.
4. Network Standby is set to on in the Network & Internet menu. In Google TV
mode, press on the remote control, select (Settings) > Network & Internet >
Network Standby, and press OK to turn it on.
When the TV is in networked standby mode, you can use the app to wake up the
TV remotely.
Notes:
– This feature is disabled if you press and hold the button on the remote
control and confirm to shut the TV down.
– Before using the feature of network wake up, make sure Quick start is set to
on.
Accessing Google Play
Google Play is your entertainment unbound. It brings together all of the
entertainment you love and helps you explore it in new ways, anytime,
anywhere. We’ve brought the magic of Google to music, movies, TV, books,
magazines, apps and games, so you get more from your content every day.
1. Press on the remote control to display the Google TV homepage.
2. Press Left/Right to select the Search, and press OK to enter, say “Google
play store” to search it. Then follow the on-screen instructions to enter the
desired apps.
3. Press to return to the previous menu.
Network Wake Up
Note: This feature is only available in Google TV mode. This function allows
you to turn on your TV from standby mode via a network. To use this function,
please make sure:
1. Your TV is connected to an effective wireless home network.
2. The desired controller, such as a smartphone, is
15
Chapter 6
Other Functions
Using Teletext
Selecting Decoding Page Language
1. Press on the remote control, select (Settings) > Channels & Inputs >
Channels > Teletext > Decoding Page Language and press OK/Right to enter.
2. Press Up/Down to select a proper type of language in which Teletext will
display and press OK to confirm.
3. Press to return to the previous menu.
Digital Teletext Language
On digital TV channels, depending on the broadcaster, you may be able to enjoy
a service with multiple initial Teletext pages in different languages. This
function allows you to select an available language as primary language, which
relates to different initial Teletext pages.
1. Press on the remote control, select (Settings) > Channels & Inputs
Channels > Teletext > Digital Teletext Language and press OK/Right to enter.
2. Press Up/Down to select a language and press OK to confirm.
3. Press to return to the previous menu.
Variable Refresh Rate
Variable Refresh Rate is a feature that will allow smooth gaming and eliminate screen tearing. The refresh rate can dynamically change to up to 144hz. (Note: To use this function, Game Master needs to be set to Auto or On.)
Under source of HDMI1, HDMI2, HDMI3 or HDMI4 (the number of HDMI socket on the TV will vary according to TV model).
Notes: – 4K@144Hz is only available on HDMI 1. PC Graphics card must be able to output 144Hz, please check your graphics card specifications. – 4K@120Hz is only available on HDMI 1 or HDMI 2. – You need to make sure your Games Console or PC support Variable Refresh Rate, and you may need to check your games console settings to activate the function. – The game/content also will need to support Variable Refresh Rate, and you may also need to check the settings within the game.
Live TV Pause (* Available according to the software version)
Allows you to pause, fast forward and rewind live TV, so you don’t have to miss any part of your favourite programs. Before you use the function, connect a USB drive to the TV first. For the first time, you should complete the disk setup for the USB drive.
Press on the remote control, select (Settings) > Channels & Inputs > Channels
Live TV Pause, then press OK to turn it on. Then exit to TV mode, press
to display Quick Settings panel, use Left/Right to select Live TV Pause, and press OK to enter.
1. Follow the directions on the screen to do the disk setup if you use Live TV Pause for the first time.
2. After the disk setup is done, Live TV Pause will start, and the Live TV Pause menu displays on the screen.
3. When the Live TV Pause menu disappears and only the timing of the Live TV Pause remains on the screen, you can press OK to call out the Live TV Pause menu and operate according to the onscreen prompt.
4. Press button to stop the Live TV Pause and exit. Notes:
– This feature is available only for digital channels.
– Before you plug the USB drive to TV, make sure you have backed up the data on the drive to avoid unforeseen malfunction and data loss.
– We recommend that you use a USB drive with at least 1GB free space and a disk speed faster than 5.0MB/sec.
– The bigger the USB drive free space for Live TV Pause, the bigger the recording length.
PVR (Personal Video Recorder)
(* Available according to the software version) Allows you to record your favourite TV programs. Before you use the function, connect a USB drive to the TV first.
Note: The feature is available only in selected products and, due to specific TV network limitations and country technical requirements, might not be available in product or place of installation. Feature might also be blocked by TV network due to copyright protection (HD content, recording protection).
- Press on the remote control, select (Settings)
Channels & Inputs > Channels > PVR.
2. Press OK/Right to enter and select Record. It starts to record automatically.
3. Press blue button to access Settings and use Up/ Down/Left/Right to adjust the recording duration.
4. Press OK or to stop recording manually, the recorded file will be saved. In normal operation, the recording will stop automatically when the recording duration expires. Note: To access the blue button or , you need to press button on the remote control to display the virtual remote control keyboard first.
5. In recording, the PVR mini panel will also show on the screen to indicate the recording progress.
6. To watch the recorded program, exit PVR mode first.
16
Press on the remote control, select (Settings) > Channels & Inputs > Channels
PVR > PVR List, then select the related record file. Press OK to play. (It is the same if you record a digital radio program.)
Notes:
– This feature is available only for digital non encrypted channels.
– Before you connect the USB drive to the TV, make sure you have backed up the data in the drive to avoid the loss of your important data due to unforeseen malfunction.
– The bigger the USB drive free memory for the PVR function, the bigger the recording length.
– If you want to change channel or signal source during recording, store the recording data before changing the channel or source.
– The TV cannot play files normally if the parameters of the file exceed the limitations of the system, the file format is not supported, the file is damaged, or the file cannot be decoded.
– Do not disconnect the USB drive when the system is reading a file or transmitting data, otherwise the system or the drive may be damaged.
MagiConnect
MagiConnect, formerly named T-Cast, lets you enjoy plenty of videos, rich of applications, and share great contents on large screen. It also allows you to turn a smart device into a sophisticated remote control, providing more features than your normal TV remote control. You can then control your TV through your smart device.
Follow the on-screen instructions to scan the QR code on the TV screen and download MagiConnect.
Note: Make sure the smart device and your TV are in the same home LAN (local area network) or network segment to use TV remote function.
Other Functions
17
Chapter 7
Other Information
Problems & Solutions
Note: Problems & solutions 1 to 2 are for the TV models which have network functions, so users of non-connected TV models can disregard them.
1. Fail to link to the network. – Check if your TV is connected with the
network; – Reboot your TV; – Consult your Internet service provider, to
confirm if access of your router is supported. Refer to the operation manual
of your router, and activate its DHCP function after linking the network to
your TV. – Make sure your TV is connected to a router, and make sure your
router is powered on. Check that your router/modem has an Internet connection,
and that your Ethernet cables/wireless connection is OK. Test your connection
with a computer to make sure it is OK. Should the problem persist, contact
customer service. – Check if TV system time is correct or not. Sometimes TV
system time is synchronized to the wrong time from abnormal broadcast signal.
In this case, please set system time manually.
2. The video could not be played smoothly. – Videos from your USB flash drive
— It may be caused by abnormal data transmission, or its code rate is far
beyond the supported formats of this TV set. – Videos downloaded from
Internet, or online videos.
a. It may be caused by the lower bandwidth of your network. A high network
speed is required to handle online videos.
b. Peak Internet usage times may affect the bandwidth.
c. Check if any other computers on the same network are also operating, as
they may be using up bandwidth. Especially if they are downloading or playing
online videos.
d. The video may not be smooth itself, it is not the problem of your TV or
network.
3. When two portable hard drives are connected with the TV at the same time,
they will not be recognized sometimes.
– All portable hard drives consume a lot of power, which may result in power
supply problems. We recommend inserting only one hard drive, or a low power
consumption portable hard drive.
4. The video from a portable hard drive (USB) is playing with no sound.
– The audio format of the video in your portable hard drive is not supported
by the TV player.
5. Some videos fail to play. – The formats of the videos may not be supported
by the TV, especially videos shot by certain kinds of cameras, generally with
their private protocol of
formats, which are not compatible with your TV.
6. Video stops playing midway. – Mistakes may occur when videos are copied or
compressed, so they may automatically stop playing during playback.
7. What should I pay attention to, when I do software updating?
– No power cuts when software updating; – Avoid any operations with your
remote control when
software updating; – Depending on your Internet connection speed, the
software updating process may take some time.
8. There are no distinct changes of TV interface after software updating.
– Under certain conditions, software updating may not only update or add new
functions but also improve the performance of the TV set, without distinct
changes of interface. Also, there may be no changes to the user interface at
all.
9. What should I do when software updating process stops due to a sudden
power-off?
– If you do software updating by USB, do not pluck the USB drive from your TV,
and restart your TV to continue software updating; If you do software updating
by Network, also restart your TV and check if it is functioning correctly.
10. With a USB device being inserted into the TV in advance, I am prompted
that no USB devices are detected after I access Media, why?
– There may be something wrong with your portable hard drive(s), damaged or
with low voltage. It’s recommended to provide an additional power supply to
the hard drive(s).
11. External device cannot be recognized. – Some external devices (e.g.
webcam, smart phone, tablet, game handle, and external wireless adapter) may
not be compatible with the TV and cannot be supported for certain functions
(wireless display, gesture control, face recognition, if any). Please try a
similar device. If it does not work, contact your local dealer.
12. Voice search does not work. – Check if your remote control has been
successfully paired with your TV. – Check if the language setting is correct.
– Check if Google server is available and stable.
18
Other Information
Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
No picture, no sound 1. Check if the fuse or circuit breaker is working. 2.
Plug another electrical device into the outlet to make
sure it is working or turned on. 3. Power plug is in a bad contact with the
outlet. 4. Check the signal source.
No colour 1. Change the colour system. 2. Adjust the saturation. 3. Try
another channel. Black-white program may be
received.
Remote control does not work 1. Change the batteries. 2. Batteries are not
installed correctly. 3. Main power is not connected.
No picture, normal sound 1. Adjust the brightness and contrast. 2.
Broadcasting failure may happen.
Normal picture, no sound 1. Press the button to increase volume. 2. Volume is
set to mute, press the button to
restore sound. 3. Change the sound system. 4. Broadcasting failure may happen.
Unorderly ripples on the picture It is usually caused by local interference,
such as cars, daylight lamps and hair driers. Adjust the antenna to minimize
the interference.
Snowy dots and interference If the antenna is located in the fringe area of a
television signal where the signal is weak, the picture may be marred by dots.
When the signal is extremely weak, it may be necessary to install a special
antenna to improve
the reception.
1. Adjust the position and orientation of the indoor/ outdoor antenna.
2. Check the connection of antenna. 3. Fine tune the channel. 4. Try another
channel. Broadcasting failure may
happen.
Ignition Black spots or horizontal streaks appear, or the picture flutters or
drifts. This is usually caused by interference from car ignition system, neon
lamps, electric drills, or other electrical appliance.
Ghost Ghosts are caused by the television signal following two paths. One is
the direct path, the other is reflected from tall buildings, hills, or other
objects. Changing the direction or position of the antenna may improve the
reception.
Radio frequency interference This interference produces moving ripples or
diagonal streaks, and in some case, loss of contrast in the picture. Find out
and remove the radio interference source.
To bring you better visual experience, please remove all labels, if any, from TV front panel and screen before use.
Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.
19
Other Information
Legal Statement
[Legal Statement] of TCL – manufacturer of this TV set
The use of products featuring the SmartTV Services may be limited as to
available content, certain features, applications, and services may not be
available on all devices or in all territories. Some services, such as
subscription-based applications, may also require additional peripheral
devices or membership fees to be accessed. Please visit our website for more
information on specific device information and content availability. The
services and availability of content through SmartTV are subject to change
from time to time without prior notice.
All content and services accessible through this device belong to third
parties and are protected by copyright, patent, trademark and/or other
intellectual property laws. Such content and services are provided by such
third party solely for your personal non-commercial use. You may not use any
content or services in a manner that has not been authorized by the content
owner or service provider. Without limiting the foregoing, unless expressly
authorized by the applicable content owner or service provider, you may not
modify, copy, republish, upload, post, transmit, translate, sell, create
derivative works, exploit, or distribute in any manner or medium any content
or services displayed through this device.
Subject to applicable legislation that cannot be excluded, you expressly
acknowledge and agree that use of the device is at your sole risk and that the
entire risk as to satisfactory quality, performance and accuracy is with you.
Any third-party content and services are not provided “by us and we do not
provide any warranties in relation to such content or services. TCL expressly
disclaims all warranties and conditions with respect to the content and
services, either express or, implied, including but not limited to, warranties
of merchantability, of satisfactory quality, fitness for a particular purpose,
of accuracy, of quiet enjoyment, and non-infringement of third-party rights.
TCL does not guarantee the accuracy, validity, timeliness, legality, or
completeness of any content or service made available through this device and
does not warrant that the content or services will meet your requirements, or
that operation of the device or services will be uninterrupted or error-free.
Subject to applicable legislation, under no circumstances shall TCL be liable,
whether in contract or tort, for any direct, indirect, incidental, special or
consequential damages, attorney fees, expenses, or any other damages arising
out of, or in connection with, any information contained in, or as a result of
the use of the device, or any content or service accessed by you or any third
party, even if advised of the possibility of such damages.
Third party services may be changed, suspended, removed, terminated or
interrupted, or access may be disabled at any time, without notice, and TCL
makes no representation or warranty that any content or service will remain
available for any period of time. Content and services are transmitted by
third parties by means of networks and transmission facilities over which TCL
has no control. Without limiting the generality of this disclaimer, TCL
expressly disclaims any responsibility or liability for any change,
interruption, disabling, removal of or suspension of any content or service
made available through this device. TCL may impose limits on the use of or
access to certain services or content, in any case and without notice or
liability. TCL is neither responsible nor liable for customer service related
to the content and services. Any question or request for service relating to
the content or services should be made directly to the respective content and
service providers.
Nothing in this statement excludes any rights you may have as a consumer under
Australian Consumer Law.
20
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress
and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc. The Bluetooth® word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TTE
Corporation is under license. Other trademarks and trade names are those of
their respective owners. Freeview uses HbbTV technology which combines
broadcast and broadband. Internet connection is required. Data usage charges
and conditions apply.
For DTS patents, see http://patents.dts.com. Manufactured under license from
DTS, Inc. or DTS Licensing Limited. DTS, DTS-HD Master Audio, DTSHD,
Virtual:X, and the DTS-HD logo are registered trademarks or trademarks of DTS,
Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS
RESERVED.
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation. Dolby Vision IQ is a
trademark of Dolby Laboratories Licensing Corporation. Manufactured under
license from Dolby Laboratories. Confidential unpublished works. Copyright ©
2012-2022 Dolby Laboratories. All rights reserved.
Manufactured under license from IMAX Corporation. IMAX® is a registered
trademark of IMAX Corporation in the United States and/or other countries. For
DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing Limited. DTS and the DTS logo
are registered trademarks or trademarks of DTS, Inc. in the United States and
other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.
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TCL Electronics Australia Pty Ltd.
ABN 83 111 032 896 Telephone: 1300 738 149
service.au@tcl.com
www.tcl.com/au
80120-002510
References
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