Airspan AirVelocity 1901 5G Sub-6 GHz NR 2T2R Indoor GNB Unit Installation Guide
- June 12, 2024
- Airspan
Table of Contents
- AirVelocity 1901 5G Sub-6 GHz NR 2T2R Indoor GNB Unit
- Product Information
- Product Usage Instructions
- About This Document
- Getting Started
- AirVelocity 1901 5G Sub-6 Installation
- Connect and Manage Cables
- Appendix Job Sheet
- Acronyms, Abbreviations, and Definitions
- Customer Service Help Desk
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
AirVelocity 1901 5G Sub-6 GHz NR 2T2R Indoor GNB Unit
Product Information
The AirVelocity 1901 5G Sub-6 GHz NR GNB is a Radio Unit (RU) designed by Airspan Networks Ltd. It is part of the 5G NR (New Radio) standard and is intended for use in indoor environments. The product is designed to provide high-speed wireless connectivity using the Sub-6 GHz frequency range.
Please note that the information provided in this document is for informational purposes only and the product performance figures quoted are indicative.
Product Usage Instructions
Introduction
The AirVelocity 1901 5G Sub-6Hz is a wireless radio unit that operates on
the 5G NR standard. It is designed to provide high-speed wireless connectivity
in indoor environments.
Getting Started
Before installing the AirVelocity 1901 5G Sub-6 GHz NR GNB, refer to the
AirVelocity 1901 5G Sub-6 Job Sheet for specific installation instructions.
Verifying Prerequisites
Prior to installation, ensure that the site requirements are met. Refer to the
documentation for details on the specific site requirements. Additionally,
verify the installation requirements to ensure a successful installation.
AirVelocity 1901 5G Sub-6 Installation
Follow the installation procedure outlined in the documentation to install the
AirVelocity 1901 5G Sub-6 GHz NR GNB. This includes mounting the unit and
connecting necessary cables.
Connect and Manage Cables
Refer to the documentation for information on the physical interfaces of the
AirVelocity 1901 5G Sub-6 GHz NR GNB. Follow the instructions provided to
properly connect and manage cables. Additionally, if using AC to PoE++/DC
power supply, refer to the documentation for instructions on connecting the
power supply.
For detailed information and further instructions, please refer to the complete user manual provided by Airspan Networks Ltd.
© Copyright by Airspan Networks Ltd., 2022. All rights reserved worldwide.
Legal Notices
The information contained within this document is proprietary, privileged and
intended only for the recipient. As such, the information is subject to all
relevant copyright, patent and other laws protecting intellectual property, as
well as any specific agreements protecting Airspan Networks Ltd. rights in the
aforesaid information. Neither this document nor the information contained
herein may be published, reproduced, transmitted or disclosed to third
parties, in whole or in part, without the express, prior, written permission
of Airspan Networks Ltd. In addition, any use of this document or the
information contained herein for the purposes other than those for which it is
disclosed is strictly forbidden.
Airspan Networks Ltd. reserves the right, without prior notice or liability,
to make changes in equipment design or specifications.
Information supplied by Airspan Networks Ltd. is believed in good faith to be
accurate and reliable, while every care has been taken in preparing these
documents. However, Airspan Networks Ltd. does not make any representations
and gives no warranties of whatever nature in respect of these documents,
including without limitation, the accuracy or completeness of any information,
facts and/or opinions contained therein. No responsibility is assumed by
Airspan Networks Ltd. for the use of the documents nor for the rights of third
parties which may be effected in any way by the use thereof. The provision of
these documents (and the documents themselves) does not constitute
professional advice of any kind. Any representation(s) in these documents
concerning performance of Airspan Networks Ltd. product(s) are for
informational purposes only and are not warranties of future performance,
either expressed or implied. Airspan Networks Ltd., its affiliates, directors,
employees and agents shall not be held liable for any damages or losses, of
any nature whatsoever, arising from any use of and/or reliance on the
documents.
These documents may contain flaws, omissions or typesetting errors; no
warranty is granted nor liability assumed in relation thereto unless
specifically undertaken in Airspan Networks Ltd. sales contract or order
confirmation. Information contained herein is periodically updated and changes
will be incorporated into subsequent editions. If you have encountered an
error, please notify Airspan Networks Ltd.
Product performance figures quoted within this document are indicative and for
information purposes only.
Document Information
This document details the procedure for installing the Airspan’s AirVelocity
1901 5G Sub-6 GHz, RU aimed as part of the 5G NR standard and its place in the
Airspan product suite. This document is intended for qualified personnel with
a working knowledge of 5G.
Revision History
Revision | Date | Summary of Changes | Created by |
---|---|---|---|
Rev 0.1 | April 2022 |
- Initial document – draft
| MSF + YS
Rev 0.2 – 0.3| June 2022|
- Draft
| MSF
Rev 0.4| July 2022| Added:
- Remote GPS
- PoE
|
MSF / MS
Rev A| August 2022| Published| MSF + MS
Rev A1| December 2022| Added FCC notice| MSF + ZL
Warnings and Cautions
Human Exposure to Radio Frequencies
The AirVelocity 1901 5G Sub-6 gHz should be operated from a minimum safe
distance of 20 cm (7.87 in.) during normal operation.
Radio Interference
The AirVelocity 1901 5G Sub-6 generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment on and off, the
technician is encouraged to try to correct the interference by performing one
or more of the following measures:
- Re-orientate or relocate the unit
- Increase separation between the units and/or End Devices
- Connect the equipment to a circuit different from that to which the power source is connected
Modifications
Any changes and modifications to this device that are not expressly approved
by Airspan Networks may void the user’s authority to operate the equipment.
General
- Only qualified personnel should be allowed to install, replace, and service the equipment.
- The device cannot be sold retail, to the public or by mail order. It must be sold to operators.
- Installation must be controlled.
- Installation must be performed by licensed professionals.
- Installation requires special training. The AirVelocity 1901 5G Sub-6 should be installed ONLY by experienced installation professionals who are familiar with local building and safety codes and, wherever applicable, are licensed by the appropriate government regulatory authorities. Failure to do so may void Airspan’s product warranty and may expose the end user or the service provider to legal and financial liabilities. Airspan and its resellers or distributors are not liable for injury, damage or violation of regulations associated with the installation of outdoor units or antennas.
- The device is to be installed in a Restricted Access Location not easily accessible.
FCC Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Important Safety Instructions
- Read and Save these instructions
- This Installation Guide contains instructions and warnings that should be followed during installation, and operation.
- Failure to follow these instructions could cause bodily injury and/or product failure
Safety
- Read this guide and follow all operating and safety instructions.
- Static sensitive components inside – do not remove the lid or base: No user serviceable parts inside.
- Position the power cord to avoid possible damage; do not overload circuits.
- Do not place this product on or near a direct heat source, and avoid placing objects on the terminal.
- Use only a damp cloth for cleaning. Do not use liquid or aerosol cleaners. Disconnect the power before cleaning.
- The units should not be located too near power lines or other electrical power circuits, where it can come into contact with power lines or circuits.
- The radio transceiver must be properly grounded to protect against power surges and accumulated static electricity. It is the user’s responsibility to install this device in accordance with the local electrical codes.
- Installation of the AirVelocity 1901 5G Sub-6 must be contracted to a professional installer.
- When installed in the final configuration, the product must comply with the applicable Safety Standards and regulatory requirements of the country in which it is installed. If necessary, consult with the appropriate regulatory agencies and inspection authorities to ensure compliance.
The onsite source circuit breaker (10A) should be gang operated, double pole (single phase type).
Warning of Hazardous Voltages
On AC installations, hazardous voltages exist. Use caution when verifying or
working with AC power. Remove metal jewelry that could come into contact with
AC power.
On DC sections, short-circuiting the low voltage, low impedance circuits can
cause severe arcing that may result in burns or eye damage. Remove rings,
watches etc. to avoid shorting DC circuits.
Airspan products do not contain hazardous substances (as defined in UK Control of Substances Hazardous to Health Regulations 1989 and the Dangerous Substances Regulations 1990). At the end of any Airspan products life cycle, the customer should consult with Airspan to ensure that the product is disposed of in conformance with the relevant regulatory requirements.
Adherence to European Directive 2014/53/EU
European Council Recommendation 2014/53/EU details basic restrictions and
reference levels on human exposure to electromagnetic fields as advised by the
ICNIRP. Adherence to these recommended restrictions and reference levels
should provide a high level of protection as regards the established health
effects that may result from exposure to electromagnetic fields.
Warning Symbols
The following symbols may be encountered during installation or
troubleshooting. These warning symbols mean danger. Bodily injury may result
if you are not aware of the safety hazards involved in working with electrical
equipment and radio transmitters. Familiarize yourself with standard safety
practices before continuing.
Service Information
Refer all repairs to qualified service personnel. Do not modify any part of
this device, as this will void the warranty.
Disconnect the power to this product and return it for service if the following conditions apply:
- The terminal does not function after following the operating instructions outlined in this manual.
- The product has been dropped or the housing is damaged.
Locate the serial number of the terminal and record this on your registration
card for future reference. Also, record the MAC address, located on the
product sticker.
The unit can be powered by either PoE++ or AC power (using an AC/DC
converter).
AirVelocity 1901 can be installed on a ceiling, suspended ceiling or wall.
About This Document
Purpose
This guide provides the workflow and step-by-step procedures for installing
the Airspan’s AirVelocity 1901a high performing RU variant. These procedures
include:
- Verify prerequisites
- Install Mounting bracket Wall or Ceiling (Suspended or Solid)
- Install the AirVelocity 1901
- Connect and manage cables
- Connect power
Intended Audience
This guide is intended for persons who are responsible for installing the
AirVelocity 1901 5G Sub-6. These persons should have a working knowledge of
the equipment.
Document Conventions
This document uses the following typographic conventions.
Table 1: Typographic Conventions
Convention | Element |
---|---|
Blue underlined text | Cross-reference links. |
Bold text | Keyboard buttons and GUI elements. |
Command | Command names or phrases. |
Computer output | Text displayed by the computer. |
Hyperlinks | Website and e-mail addresses. |
Danger | Signifies a hazardous situation—if not avoided—will cause |
death or serious injury. Describes how to avoid it.
Warning| Signifies a hazardous situation—if not avoided—can cause
death or serious personal injury. Describes how to avoid it.
! Caution| Signifies a hazardous situation—if not avoided—can void the
product warranty, and cause property damage. Describes how to avoid it.
i I n f o rm a tion/Note| Provides necessary
information to explain a task.
þ T i p| Provides helpful hints.
Related Reading
The following documents contain related information:
- AirVelocity 1901 5G Sub-6 Product Specification
Introduction
This section provides a descriptive overview of the installation of Airspan’s
AirVelocity 1901 and its place in the Airspan product suite.
This document is intended for readers with 5G working knowledge.
All information in this document is for general information only, and is
subject for change without notice.
AirVelocity 1901 5G Sub-6Hz
The AirVelocity 1901 is 5G-NR, sub-6 GHz indoor solution that’s part of the
OpenRANGE product line. It consists of both a radio unit (RU), distributed
unit (DU) and in a compact unit (CU). It either can operate as a full gNB
solution, or can be based on 3GPP split 2 architecture (SW Roadmap) – thus,
allowing network adaptability for operators. The AirVelocity 1901 delivers
indoor network coverage and capacity.
For management please refer to the system Commissioning Manual.
Figure 1: AirVelocity 1901 5G Sub-6Hz
Getting Started
AirVelocity 1901 5G Sub-6 Job Sheet
Plan the installation of the AirVelocity 1901 5G Sub-6 by using the Job Sheet,
which you can find as a removable job aid in Appendix A for this guide.
Verifying Prerequisites
Prior to installing the AirVelocity 1901 5G Sub-6Hz, verify the required
safety, power, tools, parts and components. This chapter includes the
hardware, software, and client requirements for installation.
Important: Set up requirements for the installation is detailed in the Job Sheet, see Appendix_A.
Verifying Site Requirements
To set up the AirVelocity 1901 5G Sub-6Hz, an IP connection to a Network
Management System (NMS) is required.
Verify Installation Requirements
Verify the Tools
Table 2. Minimum Hardware Requirements
Tool | Use |
---|---|
Philips screwdriver (PH2) | For securing the 10-24 x 3/8” Sems screws. |
Verify the Parts and KitsTable
Table 3. Parts & Kits
Installation Kit / Part | Part No. | Consisting of: | Image |
---|---|---|---|
AirVelocity 1901 5G n48 Sub-6 unit | AV191-N48- DP4C1S |
- AirVelocity 1901 5G Sub-6
- Ceiling, Suspended Ceiling and wall mounting kit with hardware
|
Installation Kit / Part | Part No. | Consisting of: | Image |
---|
Optional – to be ordered separately
AV-GPS-EXT-1| 903-20-016|
- GPS Antenna with Interference Rejection (SMA-M connector)
- 10m GPS extension cable (SMA-F to SMA-M connections)
| N/A
PoE| 903-20-017| Power Over Ethernet (POE),1 Port Midspan Injector,56V 60W
1.07A POE-60-AC-GL-1| N/A
The AirVelocity 1901 requires operation using an Airspan FCC-specific version of ACP acting as a CBRS Domain Proxy.
Product Variants
Table 4: AirVelocity Variants – Supported Frequency Bands
Product Code| Frequency/Band| TX Power| Antenna Gain|
EiRP| AZ/EL
---|---|---|---|---|---
AV191-F380- DP4C1S| 3.7-4GHz/n77p| 2x 320mW (2x25dBm)| 9dBi| dbm| 60°/60°
AV191-N48- DP4C1S| 3.55-3.7GHz/n48| 2x 320mW (2x25dBm)| 9dBi| dbm| 60°/60°
Power Supply and Current
AirVelocity 1901 5G Sub-6 supports a direct connection to DC power source or
Standard 802.3bt Type4 class 8 90w adaptor.
- Operational Range: 40.5-57vDC
Safety approved (certified) according to IEC/EN/TUV 60950-1
The use of other power sources may impair safety and will void the warranty.
Connections
The following diagram displays the port connections on the AirVelocity 1901.
Figure 2: Connection Ports
Physical Dimensions
AirVelocity 1901 5G Sub-6 is in an indoor enclosure.
Table 5: AirVelocity 1901 5G Sub-6 Physical Dimensions
Dimensions (H x W x D) | Weight |
---|---|
260 x 210 x 75.4 mm / 10.24 x 8.3 x 3.0 in. | 3.5Kg / 7.7lb. |
Figure 3: AirVelocity 1901 5G Sub-6 Dimensions
Environmental
AirVelocity 1901 5G Sub-6RU is not for external/outdoor use.
Table 6: AirVelocity 1901 5G Sub-6 Operational Tolerances
Type | Details |
---|---|
Operating temperature | 0°C to 40°C / 32°F to 104°F |
Operating humidity | 5% – 85% non-condensing |
Storage temperature | -25°C to 70°C / -13°F to 158°F |
Storage humidity | 5% – 95% non-condensing |
IP rating | IP30 |
Operational altitude | 70-106 kPa as well as: |
From -60m to 1800m @ 40°C
From 1800m to 4000m @ 30°C
AirVelocity 1901 5G Sub-6 Installation
AirVelocity 1901 5G Sub-6 supports mounting on a wall or ceiling (both suspended and conventional) by using these elements.
AirVelocity 1901 Mounting Kit:
- Mounting bracket – used for mounting on either a wall, a conventional ceiling or a suspended ceiling (with Hanger clip & adapter bracket).
- Hanger clip & adapter bracket – for hanging on a suspended ceiling
- Locking screwOK if you find one who has it ask
- Security Cable
Wall Mount
The following describes the Wall mounting procedure:
-
Select the optimal location where the AirVelocity 1901 unit is to be installed, in close proximity to a window.
-
Take the Wall/Ceiling mounting bracket and position it against the wall where the unit is to be mounted. Position the Wall mount bracket with the arrow pointed up. Be sure to position the wall mount plate straight and level to ensure the unit sits level.
-
Mark the holes carefully through the wall mounting bracket onto the wall.
-
Drill the four (4) holes. After drilling insert wall plugs, (x4) (not included).
Wall plugs (x4) and necessary hardware are not supplied by Airspan and are the responsibility of the installer. Use appropriate wall plugs according to field conditions. The holes in the Wall bracket are 5.5 mm. -
Position the Wall mount on the wall and drive the screws into the inserted plugs through the holes on the Wall mount bracket base plate, as shown below:
Figure 4: Fix Wall Mount on Wall -
Slide the AirVelocity 1901 onto the Wall mount.
Figure 5: Slide Unit on the Wall Mount
-
Align the locking screw with the threaded hole on the bracket and tighten. Tighten to a torque of no more than 17.5lb*in (1.98 Nm) max.
-
Connect the necessary cables to the relevant ports.
Ceiling Mount
The following defines the AirVelocity 1901 ceiling-mount assembly procedure
for conventional ceiling or suspended ceilings.
Prior to assembly, in any mounting scenario, determine where the unit it to be installed.
Conventional Ceiling Assembly
The following are instructions for assembly to a conventional ceiling.
-
Select the required location where the AirVelocity 1901unit is to be installed, on the ceiling in close proximity to a window.
-
Position the Ceiling adaptor bracket on the ceiling.
-
Mark the screw positions carefully through the holes in the Ceiling adaptor bracket onto the ceiling.
-
After drilling holes and inserting approved ceiling anchors (plugs) fasten the Ceiling adaptor bracket to the ceiling with screws and washers (not included).
Screws and washers (x4) and any necessary hardware are not supplied by Airspan and are the responsibility of the installer. Use appropriate ceiling hardware according to field conditions. The holes in the Ceiling bracket are 5/16 (8mm).
Figure 7: Fasten the Wall/Ceiling Bracket to the Ceiling
-
Carefully lift and slide the AirVelocity unit onto the bracket, till the stopper.
Figure 8: Slide Unit onto the Bracket -
Attach the Security cable and fasten the other end of the Security cable to a secure point somewhere in the ceiling cavity, this is used for anti-drop purposes.
-
Align the locking screw with threaded hole on the bracket and tighten. Tighten to a torque of no more than 17.5lb*in (1.98 Nm) max.
Figure 9: Conventional Ceiling Mounted -
Connect the necessary cables to the relevant ports.
Suspended Ceiling Assembly
The following are instructions for assembly to a Suspended (acoustical)
ceiling.
-
Determine the optimal position where the AirVelocity unit is to be installed at an intersection between the suspended ceiling keel/T-bar supports.
-
Assemble the Hanger clip on the T-bar supports.
-
Swivel the Hanger clip so that it clinches on the T-bar supports, as shown below:
Figure 10: Mount Hanger on T-bar -
Select one of the 3 available threaded holes (corresponding to the width of the T-Bar) and tighten the set screw.
Figure 11: Secure Hanger to T-bar -
Once clinched, tighten the 4 set screws to secure the Hanger to the T-bar.
-
Lift the mounting bracket onto the Hanger clip by passing the protruding screws through the holes in the bracket.
Figure 12: Assemble the Mounting Bracket onto the Hanging Clip -
Put on a washer, split washer and wing nut on each screw, as shown below:
Figure 13: Mounting Bracket on Hanging Clip -
Lift the mounting bracket onto the ceiling adaptor bracket. Align the threaded holes of the mounting bracket with the holes and the ceiling adaptor bracket.
Figure 14: Bracket to Bracket Assembly -
Insert the four (4) #10-24 screws, washers and tighten. Tighten to a torque of no more than 17.5lb*in (1.98 Nm) max.
-
Attach the Security cable and fasten the other end of the Security cable to a secure point somewhere in the ceiling cavity, this is used for anti-drop purposes.
-
Carefully lift and slide the AirVelocity unit onto the bracket, till the stopper.
Figure 15: Slide Unit onto Bracket -
Align the locking screw with threaded hole on the bracket and tighten. Tighten to a torque of no more than 17.5lb*in (1.98 Nm) max.
Figure 16: On Suspended Ceiling -
Connect the necessary cables to the relevant ports.
LED Display
Two (2) LEDs appear on the upper part of the unit, providing unit status indication: System/Access, Backhaul.
When powering up refer to the following table for indication of the current
status:
Table 7: Status LED Display
State Name | Color | Status | Description |
---|---|---|---|
Powering Up | White | On Continuously | Until running from operational SW image |
Software loading | Green | Blinking (4Hz) | Till SW startup is finished |
Unit up with RF off | Blue | On Continuously | When Unit is up and configured by |
the operators to RF off on all cells
Normal Operation
| Green| On Continuously| Normal operation (Radiating on at least one of the
cells)
In the event ACP configuration for LED switched off, will be initiated after
10 minutes.
Major Alarm| Orange| On Continuously| Service not affected
Critical alarm| Red| On Continuously| Service affected.
Table 8: BH LED Display
State Name | Color | Status | Description |
---|---|---|---|
Powering Up | White | On Continuously | Until running from operational SW image |
Software loading | Green | Blinking (4Hz) | Until SW startup is finished and the |
Physical link in OK (like a router/switch)
A timer of 60 sec will be triggered and in case that link not established the led will turn to red.
Can take a few seconds.
Normal Operation| Green| On Continuously| Normal operation (physical link is OK)
If at least 1 backhaul port link is OK.
In the event ACP configuration for LED switched off, will be initiated after
10 minutes.
Critical alarm*| Red| On Continuously| Service affected
GPS LED Display
A LED appears on the upper part of the unit, providing unit the GPS status
indication:
When powering up refer to the following table for status indication:
Table 9: GPS LED Display
State Name | Color | Status | Description |
---|---|---|---|
Powering Up/Reboot | White | On Continuously | Until running from operational SW |
image
Initial| Red or Blue or Green| Blink Continuously|
- No sufficient GPS Reception – Red
- Good GPS Reception – Blue
- Excellent GPS Reception – Green
Steady| Blue or Green| On Continuously| Good GPS Reception – Blue
Excellent GPS Reception – Green
Switched off| Off| | In the event ACP configuration for LED switched off, will
be initiated 300sec post steady state reached.
Connect and Manage Cables
Before connecting any of the cables to the appropriate port, you can manage and store any excess cable by winding it and tying it off. This takes up any excess slack and presents a more thorough and orderly installation.
Physical Interfaces
Fiber SFP 1GbE Cable
1 x SFP socket – SFP module and connector (when applicable), not supplied by
Airspan.
Either SFP or copper.
Ethernet Cable Copper 1GbE Cable
1x RJ45 Socket – Typical RJ45 connection (when applicable).
Either SFP or copper.
Power Connection DC
Connector Type | Voltage Range |
---|---|
Phoenix Type Connector 2-Pole 5mm Pitch | 40.5:-57vDC |
Power Connection PoE
Connector Type | RJ45 |
---|---|
Standard | Standard 802.3bt Type3 60w |
AC to PoE++/DC Power Supply
The AC/DC PSU power supply should be mounted on a wall in close proximity to
the AirVelocity unit. The power supply should be mounted close to an available
electrical outlet.
The POE++/DC power supply can be mounted remotely from to the AirVelocity
unit, according to the 802.11bt standard allowable distance.
Appendix Job Sheet
This job sheet enables the users to keep track of their installation. It covers all the prerequisites required for accomplishing the AirVelocity 1901 5G installation.
Table 10: Job Sheet
Site Requirements
- Area for installation identified
- Position on ceiling or wall identified
- Method of reaching ceiling / wall positions (ladders, elevated work platform)
- All equipment items available at the installation site:
- AirVelocity 1901 5G Sub-6 unit
- Mounting bracket, and required hardware
- Required cables
Tool Requirements
(For further information, see Verify the Tools.)
- Philips screwdriver – securing the Ground and opening the back covers
- Screw driver (for Wall mounting if required)
Required Ancillary Equipment
- Laptop PC for initial configuration
- Cable for temporary connection of the laptop
Other installed materials
- Cable ties (good to have)
- Labels (good to have)
Acronyms, Abbreviations, and Definitions
Table 11: Acronyms, Abbreviations, and Definitions
Term | Description |
---|---|
AC /DC | Alternating/Direct Current |
RU | Radio Unit |
CU | Control Unit |
5GC | 5G Core Network |
5G NR | 5G New Radio |
PoE | Power over Ethernet |
3GPP | 3rd Generation Partnership Project |
ETSI | European Telecommunication Standards Institute |
TCP | Transmission Control Protocol |
SFP | Small Form-factor Pluggable |
CE | Conformitè Europëenne |
EMC | Electromagnetic Compatibility |
FCC | Federal Communications Commission |
IEC | International Electrotechnical Commission |
ROHS | Restriction of Hazardous Substances |
Customer Service Help Desk
Airspan’s Customer Care Help Desk offers prompt and efficient customer support services.
To take advantage of Airspan’s Customer Care Help Desk support, you must be a registered user and must have a valid support contract. To register, click here and fill the Registration form.
To create and update issue logs, send e-mails to Customer Care Help Desk. Once
you submit your issue, the system generates a new issue and sends an issue
number for your reference. The system uses this issue number to categorize and
store e-mails under the appropriate issue.
To help Customer Care Help Desk identify your issue, include the issue number
and your Customer Care Helpdesk account details in all further communications.
Main Operations
Airspan Communications Ltd.
Capital Point
33 Bath Road
Slough, Berkshire
SL1 3UF, United Kingdom
Tel: +44-1895-467-100
Worldwide Headquarters
Airspan Networks Inc.
777, Yamato Road, Suite 310
Boca Raton, FL 33431, USA
Tel: +1-561-893-8670
Airspan Encourages Comments
Airspan welcomes any feedback and suggestions that help to improve the quality
of the documentation. Send your feedback to
documentfeedback@airspan.com.
Find more at www.airspan.com.
© Copyright Airspan Networks Ltd., 2022
References
Read User Manual Online (PDF format)
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