BIXOLON XD5-40t Series Thermal Transfer Label Printer User Manual

BIXOLON XD5-40t Series Thermal Transfer Label Printer User Manual

XD5-40t Series

http://www.bixolon.com

Copyright
© BIXOLON Co., Ltd. All rights reserved.
This user manual and all property of the product are protected under copyright law.
It is strictly prohibited to copy, store, and transmit the whole or any part of the manual and any property of the product without the prior written approval of BIXOLON Co., Ltd.
The information contained herein is designed only for use with this BIXOLON product.
BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information.

• The BIXOLON logo is the registered trademark of BIXOLON Co., Ltd.
• All other brand or product names are trademarks of their respective companies or organizations.

BIXOLON Co., Ltd. maintains ongoing efforts to enhance and upgrade the functions and quality of all our products.

In the following, product specifications and/or user manual content may be changed without prior notice.

Notice – EU
This wireless device is class A that is considered to be used in an industrial environment.

Caution
Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.

Compliance information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Caution: Exposure to Radio Frequency Radiation. To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons.

Caution: Any Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Class A Digital Device : Wired Device

This Apparatus complies with class “A” limits for radio interference as specified in the Canadian department of communications radio interference regulations.
This Class A digital apparatus complies with Canadian ICES-003.

Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.

WARNING & CAUTION

It describes death, physical injuries, serious financial losses, and damage to data etc. that can be caused to the user.

Manual Introduction

This manual provides basic information on printers and provides ways to install, use, and check them.
In order to protect the safety of users and prevent property damage, be fully familiar with this manual before using the product. Please use it.

1. Windows Driver Manual
   This manual provides information on the installation instructions and main functions of the windows driver.

2. Unified Label Utility-II Manual
   This manual provides information on the usage of software for function selection of this product, operating condition modification, etc.

3. Programming(SLCS) Manual
   This manual provides information on label printer commands.

4. True Font Downloader Manual
   This manual provides information on the usage of the font downloader that can download true type fonts and facilitate their usage as device fonts.

5. Network Connection Manual
   This manual provides information on the configuration and usage of network interface.

6. Bluetooth Connection Manual
   This manual provides information on connection instructions the Bluetooth interface.

7. Label Design Program Manual
   This manual provides information on the usage of the Windows PC program that can make labels by adding text, graphics, or barcodes at desired positions.

Manual Symbol Introduction

Printer Introduction

XD5-40t series printers have been designed to be connected to various types of electronic devices such as computer peripheral devices.

The main features of the printer are as follows

1. XD5-40t : Maximum 152mm/s(Max 6ips) printing speed
   XD5-43t : Maximum 102mm/s(Max 4ips) printing speed

2. 4inch THERMAL TRANSFER LABEL PRINTER

3. 211 x 285 x 188 (W x D x H)

4. Support for multiple interfaces
   – Standard(Wire): USB & USB HOST
   – Option(Wire): USB & USB HOST & Serial & Ethernet
   – Option(Wireless): Bluetooth, WLAN

5. Easy media loading

6. Can print a range of barcodes

7. Option : Peeler, Auto Cutter

8. Option : LCD

Product Symbol Introduction

1. Content Confirmation

The following items should all be contained in the printer package.
Contact the dealer from which the purchase was made if any item is damaged or missing.

2. Product Part Names

3. Installation & Usage

3-1 Printer Installation Placings
• Install the printer in a location that meets the following conditions.
– Allow sufficient space around the printer for proper ventilation.
– Install the printer on a flat and level surface.
– Avoid humid environment.

3-2 Power Connection
• Connect power to the printer as shown below.

1. Turn off the printer power switch.
2. Check to see that the AC/DC adapter voltage matches that of the power source.
3. Connect the AC/DC adapter jack to the printer power port.
4. Connect the power cord to the AC/DC adapter.
5. Connect the power cord to a power source/outlet.

• Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.
• Check the power supply’s label to check its electronic specs.
• For the safety of people and equipment, please use the appropriate power cord for your country or region.
• When removing the power supply, make sure you have a firm grasp of power connector and the printer, then pull horizontally.
• Pay attention to the direction in which you insert the power cable.

• Be sure to turn off the printer before connecting the power connector to the printer. This can cause serious electrical damage and bodily injury.
• Do not operate the printer and power supply in a humid environment. This can cause serious electrical damage and bodily injury.
• Do not connect an input voltage beyond the specifications of the power supply. This may result in product damage and fire.

3-3 Interface

Shielded cables must be used to prevent radiation and reception of electrical noise. Use the shortest possible communication cable to minimize the detection of electrical noise in the cable.

• Serial(RS-232C) Cable (1.8m or less recommended)
• USB B-Type Cable (1.8m or less recommended)
• LAN(Ethernet) Cable (3m or less, CAT-5 or higher UTP Cable)

• Connecting unshielded communication cables is in violation of EMC standards. Use the cable approved by us.
• Do not bundle the communication cable with objects that may cause electrical noise and interference. The printer may be damaged.
• After turning off the power switch of printer, connect and disconnect the communication cable. This can cause serious electrical damage and bodily injury.

3-3-1 Standard Interface (USB & USB HOST)

Connect the interface cable as shown below.
This printer(standard) supports the following interfaces.

• USB B-Type Cable
• USB A-Type (storage)

1. Turn off the power switch.
2. Connect the communication cable to the printer communication port to be used.
   – Connect USB B-Type cable to the USB port.

Be aware that the product’s electronic components may be damaged due to discharging of electrostatic energy that accumulates on the surface of the body or other objects.

3-3-2 Optional Interface (USB & USB HOST & Serial & Ethernet)
Connect the interface cable as shown below.
This printer(optional) supports the following interfaces.
– Serial(RS-232C) Cable
– LAN(Ethernet) Cable
– USB B-Type Cable
– USB A-Type (storage)

1. Turn off the power switch.
2. Connect the communication cable to the printer communication port to be used.
   – Connect the serial(RS-232C) cable to the serial port and tighten the screw on both sides.
   – Connect the LAN(Ethernet) cable to the Ethernet port.
   – Connect USB B-Type cable to the USB port.

**** Be aware that the product’s electronic components may be damaged due to discharging of electrostatic energy that accumulates on the surface of the body or other objects.

3-4 Media Installation

• When opening or closing the cover, be careful not to pinch your fingers.
• Do not open the print head levers while the printer is printing. The printer may be damaged.
• Change the media when the printer is not receiving data, or data may be lost.
• The print head gets extremly hot while printing or after the printing, this can cause serious burns. Do not touch the print head.

3-5 Ribbon Installation
3-5-1 Type of Ribbon

1. Type by Film Coating Location
   – This printer supports ribbons facing outward only.

Follow the procedure described below to determine the coating surface of the ribbon.

• Ribbon test using adhesive material – Perform contact test in order to determine which side is coated if there are useable
  labels.

• Complete the following steps to carry out the contact test – Remove the liner from the label
  – Put a piece of adhesive surface of the label on the outer/inner surface of the ribbon, and apply pressure.
  – Remove the label from the ribbon
  – Check whether adhesive surface of the label is stained by black ink ribbon.

2) Type by Roll Core
– This printer can be used to 1 inch or 0.5 inch core ribbon.
– For a 1 inch core, a roll core must be used.
– The holder ribbon and roll core of the fully used ribbon must be reused. Do not discard.

3-5-2 Inserting a 1Inch Core Ribbon

3-5-3 Inserting a 0.5 Inch Core Ribbon

3-5-4 Knob Adjust Method According to Ribbon Type
Use printer after adjusting knob correctly, according to ribbon length and width.
PUSH-UP state of knob to which being inward is the factory default specification and you can push or pull the knob.
Please note that push or pull operation affects print quality and operation.

3-5-5 Narrow Ribbon Installation
When using ribbons of widths of 110mm or lower, install in a centered position on the holder ribbon.

3-5-6 Ribbon Removal

1. Cut the ribbon.
2. Open the ribbon assembly and remove the ribbon and core by pushing to the right.
3. Remove the holder ribbon from the ribbon and core.

3-5-7 Ribbon Sensor Activation
Check the settings related to ribbon detection sensor if printing does not stop when the printer is out of ribbon or ribbon is broken.

• Ribbon detection sensor can be enabled by command control. And default setting can be changed by Unified Label Utility-II.

• When replacing a ribbon, keep affixed the core of the fully used ribbon to the ribbon coiling portion on the other side and do not discard as its use is required.
• As the ribbon holder is required for continuous use, make sure not to misplace it.

3-6 How to Use the Ribbon Guide

**** Do not adjust ribbon guide while the printer is printing. The printer may be damaged

3-7 Button & LED (Standard Model)

3-7-1 Button Operations

3-7-2 LED Indicator For Various Printer Statuses

3-8 Button & LCD (LCD Model)

3-8-1 Button Operation

3-8-2 Interface Status Icon
User can check the status and setting information through the LCD.

3-8-3 Menu Composition

3-8-4 Setting Menu Explanation

3-8-5 Interface Menu Explanation
3-8-5-1 Serial

3-8-5-2 Ethernet

3-8-5-3 WLAN

3-8-5-4 Bluetooth

3-8-6 Sensor Menu Explanation

3-8-7 Tools Menu Explanation

3-8-7-1 Saved File
Displays the list of object files stored in the printer.

3-8-7-2 Twin Function
Saves the current printer settings, save files (templates, images, download fonts) to another printer using USB, or loads the settings of another printer.

3-8-7-3 F/W Update
Firmware can be updated through USB storage.

3-8-8 Information Menu Explanation

4. Self-test

• This function is supported on standard model(without LCD) only.
The self-test checks whether the printer has any problems.
The self-test checks the following;

1. Make sure that the media has been installed properly.

2. Turn on the power while holding down the Feed/Cancel button( ).
   The self-test begins. (It takes about 10 seconds before starting self-test)

3. The self-test prints the current printer configuration information.

4. After the self-test results are printed, a printer enters into print ready mode.

If the printer does not function properly, contact an authorized dealer.

5. Detailed Features

5-1 Stand-alone Configuration Mode
• This function is supported on standard model(without LCD) only.
5-1-1 Start Stand-alone Configuration Mode and execute each function

5-1-2 Function List Of Stand-alone Configuration Mode

• This information can be printed out by printer self-test.
  Contact the customer center if the printer does not enter stand-alone configuration mode.

5-2 Pause/Cancel

5-2-2 Print Cancellation
The following processes occur in the print cancellation mode.
– All label printing cancelled
– All data received in the printer communications buffer deleted.
– All received data deleted.

Contact the authorized dealer if the printer does not execute pause/resume function.

5-3 Smart Media Detection
• Media with gap and black mark can be identified without additional settings.
• 3~5 pages of media will be used depending on the types of media.

If smart media detection fails, please proceed gap or B/M sensor auto- calibration accordingly

5-4 Gap Sensor Auto Calibration Mode
• Gap sensor auto calibration mode is used when the printer does not detect a gap on the
media correctly. Generally a printer is set to detect most types of gap but sometimes it fails to detect and keep feeding the media without a stop when special media used. In such case, use gap sensor auto calibration mode function for a proper detection.

Contact the customer center if the printer does not execute gap sensor auto calibration mode function.

5-5 B/M Sensor Auto Calibration Mode
• Black mark sensor auto calibration mode is used when the printer does not detect a black mark on the media correctly.

Generally a printer is set to detect most types of black mark but sometimes it fails to detect and keep feeding the media without a stop when special media used. In such case, use black mark sensor auto calibration mode function for a proper detection.

Contact the customer center if the printer does not execute black mark sensor auto calibration mode function.

5-6 Media Sensor Manual-Calibration
• Manual-calibration of media detection can be used when the printer cannot detect a
media gap (or black mark) even after auto-calibration has been executed.

Users can calibrate sensor parameters in detail by using the Unified Label Utility-II program provided by the manufacturer.

The Unified Label Utility-II can be downloaded from the BIXOLON website. (www.bixolon.com/)

Users can calibrate printer to detect gap (or black mark) manually by using the Unified Label Utility-II.

For More information, please refer Unified Label Utility-II manual.
Please make sure the printer is connected and execute the Unified Label Utility-II program. Please the “Calibration Setting Manager” Button after setting the interface type.

1. Select the sensing type and input the label length by millimeter and click “Check
   Sensing Value” button. Then printer starts calibration.
2. Once the calibration is done, scanned values will appear on the screen after calibration.
3. Optimal sensing values will appear in black bold letters on the left of the utility screen
   and select one of the values and click on “Save Calibration”
4. If chosen value does not work properly, please try the other values among the black
   bold letters.
5. To go back to the initial value, please click on “Cancel Calibration”

Contact the customer center if the printer does not enter media sensor manual- calibration mode.

5-7 Data Dump Mode
• This function can be used to diagnose the communication issues when the printer does not work properly.

In this mode, the received data are not analyzed and printed, instead they are dumped in hex format without processing.

Turn the printer off and on to recover to the print ready mode.

Contact the customer center if the printer does not enter data dump mode.

5-8 Factory Reset
• This function is used to factory reset the printer settings.

5-9 SWC (Simple Wi-Fi Connect)
• Connect the printer to a network using SWC(Simple Wi-Fi Connect) mode.
** blink rate of “Pulse” is slower than blink rate of “Flash”

5-10 Print Standby Mode
5-10-1 About Print Standby Mode

The printed area may become out of range of media if the media is not in the accurate
printing position when the cover is opened and closed. The printer is put into print standby mode instead of print ready mode when the cover is closed in order to prevent this problem, and it waits for additional user input.

1) Standard Model
The LED status in the print standby mode can be as follows.
– LED 1: Green Blink
– LED 2: Green Blink

2) LCD Model
The LCD status in the print standby mode can be as follows.
– LCD Display: STANDBY
The data received during print standby mode will be printed after the printer recovers to print ready mode.

5-10-2 How to switch the printer from Standby Mode to Print Ready Mode

5-11 Media Installation Method of Peeler (Option) Model
• Use a peeler to separate the printed media from the liner automatically.
To use peeler, install media in the following ways:

1. Open the media cover.
2. Open the peeler cover.

3. Set the peeler switch ‘ON’ position and check to LED has turned on.

4. Remove the media and insert the media through the slot.

5. Close the peeler cover until a click sound is heard.

6. Close the ribbon assembly and media cover until a click sound is heard.

• When opening or closing the cover, be careful not to pinch your fingers.
• The peeler function is only available for Gap media.
• When the peeler is switched on, the next label will not be printed unless the printed label is removed from the peeler.
• When the peeler is switched off, the peeler does not work.
• The print head gets extremly hot while printing or after the printing,this can cause serious burns. Do not touch the print head.

5-12 Using Fan-Fold or External Media

• Supplying media to the printer externally is done as follows.
• Remove the rear media supply cover on the back side of the printer with a cutting instrument.

**** Take care not to injure the hands and/or any other part of the body when performing this step.

5-12-1 When using Fan-Fold media
Supplying fan-fold media to the printer externally is done as follows.

1. Insert the media to at the rear of the printer as shown below.

2. Adjust media holders to the media width by using the fix tool.

5-12-2 When using Large media roll (Optional)
Install the external media supplier(LES-400G) as shown below and adjust media holders
to the media with Fix Tool.

• Do not open the print cover while the printer is operating, Otherwise the printer may be damaged.
• To prevent data loss, replace media only when the printer is not receiving any data.
• Be aware of physical damage caused by external media when operating the printer

5-13 Auto Cutter (Optional)
• For auto media cutting, products equipped with auto cutter are available. Auto-Cutter can be controlled by command or Unified Label Utility-II.

Please refer CUT(Auto-cutter Enable/Disable) of Programming (SLCS) Manual or Unified Label Utility-II Manual for more information.

• When opening or closing the cover, be careful not to pinch your fingers.
• Do not open the media cover while the printer is operating. The printer may be damaged.
• Change the media when the printer is not receiving data, or data may be lost.
• Never insert objects or fingers while performing the cutting function. This can cause serious bodily injury.
• Be careful not to touch the cutter blade with your hand. There may be a risk of personal injury.
• The print head gets extremly hot while printing or after the printing, this can cause serious burns. Do not touch the print head.

6. Printer Maintenance

Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer.

When dirty, clean the print head as follows

6-1 Cleaning Printer Head
• Be sure to turn the printer off.

1. Open the media cover and then remove adhesive foreign substances or other pollution materials with the cloth or cotton swab soaked in alcohol for medical.
2. After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates completely. (1~2 min)

Perform the cleaning process each time the media roll is replaced to prevent print quality deterioration.

• Be sure to clean after turning the printer off.
• Be careful not to leave scratches in the print head. The printer may be damaged.
• The print head gets extremly hot while printing or after the printing, this can cause serious burns. Do not touch the print head.
• Do not touch heated area of print–head when cleaning. Personal injury may result from static electricity, etc.

6-2 Cleaning Sensors, Roller or/and media Path
• Be sure to turn the printer off.

1. Open the media cover and remove the media.
2. Remove any dust or foreign substance using dry cloth or cotton swab.
3. Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive
   foreign substances or other pollution materials.

• Clean the parts when there is a degradation of performance in printing quality or media detection.
• After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2 min) and the printer has completely dried.
• Be sure to use medical alcohol only. If not, it may cause printer damage.

6-3 Replacing Roller
• Be sure to turn the printer off.

1. Open the media cover and remove the media.
2. Pull the roller holders and separate the roller assembly.

3. Assemble new roller assembly in reverse order.

• Make sure to turn the printer power off prior to cleaning.
• The print head gets extremly hot while printing or after the printing, this can cause serious burns. Do not touch the print head.

7. Specifications

7-1 Printer Specifications

Print speed may vary depending on the data transfer speed and the combination of command.

• In case of danger, turn off the power to cut the connection.
• The power cord must be grounded to ensure safety and reduce electromagnetic interference

7-2 Label Types Specifications

• The label types used with this printer are as follows.
• Control Labels: PET
• Other Labels: PET

Revision History

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References

• BIXOLON | pos printer, mobile printer, label printer

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