WITHINGS WBS12 Body Comp Analysis Smart WiFi Scale User Guide
- June 12, 2024
- Withings
Table of Contents
- WBS12 Body Comp Analysis Smart WIFI Scale
- Troubleshooting — Witlings Body Comp
- Wireless information
- Cleaning, Maintenance and Storage
- Safety and performance
- How to use Witlings Body Comp and take a first measurement
- Troubleshooting — Witlings Body Comp
- Technical specifications
- Safety and performance
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PRODUCT GUIDE
This guide explains how to use your Witlings Body Comp. It applies to users in the United States of America.
WBS12 Body Comp Analysis Smart WIFI Scale
Important notice
Before using Witlings Body Comp, review the information in this guide. You may
also find this guide online at: https://www.withings.com/us/en/guides
Retain this documentation for future reference.
Installation instructions are available within the Quick Start Guide provided
with this user guide.
Please contact Witlings when in need of assistance, setting up, using or
maintaining the device or to report unexpected operations or events.
Any serious incident related to the Witlings Body Comp should be reported to
Witlings and competent authorities in your country of residence.
Disclaimer
Information in this guide may change without notice.
WITHINGS,
2 rue Maurice Hartmann,
92130 Issy-les-Molineux, FRANCE
Intended Use (U.S. Regions)
Witlings Body Comp is a connected smart scale providing the following wellness
features:
– measure weight
– calculate Body Mass Index (BMI)
– measure pulse rate
– estimate vascular age
– compute electrodermal activity score
Additionally, Witlings Body Comp is intended: to measure body composition for
weight management purposes, and to maintain healthy levels of muscle, bone and
fat mass, and encourage healthy living. It is intended for use in adults.
Warnings & safety notice
– Self-diagnosis and self-treatment can be dangerous.
Always consult your doctor in case of questions or doubts.
– Do not use the device if you have a cardiac pacemaker, an implantable
cardioverter-defibrillator (ICD), or other implanted electronic devices.
– If you are pregnant, accuracy may be impacted for body composition
analysis, electrodermal activity score, vascular age. Consult your doctor
during pregnancy.
– Misuse of the device can cause injury.
– Do not step on the scale with wet feet. Potential allergic reactions may
occur due to contact with materials used in the device.
Warnings & safety notice
– The device is not intended to continuously monitor vital signs in critical
conditions or where the nature of the variations is such that it could result
in immediate danger to the user.
– The device does not provide alarms.
– Keep away from children and pets. Small parts may be inhaled or swallowed.
– Exposing the device to prolonged lint, dust or light (including sunlight)
may reduce its life or damage it.
– Inspect electrodes for warping, surface damage or corrosion and check for
any other form of damage.
– Do not use the device if it is damaged. Use of a damaged device could cause
injury or equipment failure.
– Do not submerge the scale or any of the components in water.
– Do not try to repair or modify this equipment yourself.
No service or repairs should be performed on the device other than the
maintenance listed in this guide.
– Do not use accessories, detachable parts, or materials not described in the
product guide.
– Avoid using the device on feet with poor skin integrity, such as cuts,
wounds or damaged skin.
– No modification of this equipment is allowed.
– Use of accessories, transducers and cables other than those specified or
provided by the manufacturer of this equipment could result in increased
electromagnetic emissions or decreased electromagnetic immunity of this
equipment and result in improper operation.
– Portable RF communications equipment (including peripherals such as antenna
cables and external antennas) should be used no closer than 30 cm (12 inches)
to any part of the device, including cables specified by the manufacturer.
Otherwise, degradation of the performance of this equipment could result.
– Use of this equipment adjacent to or stacked with other equipment should be
avoided because it could result in improper operation. If such use is
necessary, this equipment and the other equipment should be observed to
verify that they are operating normally.
– Do not interconnect this equipment with other equipment not described in
the product guide.
– Follow operational and storage conditions as described in the technical
specifications section of this guide. Otherwise, measurement results may be
impacted.
How to use Witlings Body Comp and take a first measurement
– Follow the information in the Quick Start Guide and in the Witlings
application to set-up your device.
– To wake up your device for the first time, please pull the tab in the
battery cover. If there is no tab, press the power button for 3 seconds if
needed. Once your product is installed and configured, it will appear in your
Devices list in settings.
– To take the first measurement, step on the scale with bare feet.
Your name, or trigram (as configured in the Witlings application), will appear
on the scale’s screen at the end of the weight measurement: it means your
scale has correctly identified you and the measurements sequence (as defined
in the Witlings application) will follow.
– If it is not the case, the measurement will most likely appear in “Unknown
Measurements” in the Witlings application. Please assign it to your user so
that the scale can automatically recognize the user during the next weigh-in.
Troubleshooting — Witlings Body Comp
If you cannot fix the problem using the following troubleshooting instructions, please contact Witlings or go to: withings.com/support
Problems | Solutions |
---|---|
Scale does not wake up when I step on it. | – Make sure your Witlings Body Comp |
has functional alkaline cells.
Change them if necessary.
I’m having syncing issues with my scale.| – Make sure that your Witlings Body
Comp appears in Devices in the Witlings application. If not, please install
it.
– Make sure your Witlings Body Comp has functional alkaline batteries. Change
the batteries if necessary.
– If your Witlings Body Comp is configured with Wi-Fi, make sure your router
is plugged in, that your Wi-Fi is operational, and that the scale is in
range of your router.
– If necessary, reboot your scale by removing a battery.
– If necessary, reboot your mobile phone.
I want to change the units of my scale (lb, kg, st lb).| – Press the button
located on the back side of your scale.
– Press the button again to make the arrow point towards the right unit.
– Press the button once more and maintain it until the progress bar is
complete.
Product Name: Withings Body Comp
Model: WBS12
Battery Life: 15 months typical use
Power Source: Four (4) alkaline cells – AAA
Heart Rate Measurement Range: 30 bpm to 230 bpm
Display: Color 2.86 inch LCD screen
Weight Withings Body Comp: 2.2kg
Operation time: 30 seconds
Parts in contact with the skin: Glass plate of the scale
Weight Units: Kilograms (kg), Pounds (lb), Stone (st lb)
Weight range: 5kg – 200kg I 11lb – 440lb I 1st – 31st
Electrodermal Activity Score measurement accuracy: <0.1%
Transport and storage conditions:
-10°C (14°F) — 50°C (122°F)
10% — 90%
86kPa — 106kPa
Max altitude: 2000 m
Operation conditions:
5 °C (41 °F) — 35 °C (95 °F)
20 % — 80 %
86kPa — 106kPa
Max altitude: 2000 m
IP Protection level: IP22
Mode of operation: Continuous Operation
Expected product life: 3 years
Wireless information
Wireless Specifications
Mode Frequency Band (MHz) Maximum Output Power (dBm)
BT LE | 2402-2480 | 5 dBm |
---|---|---|
WLAN | 2412-2462 | 16 dBm |
The wireless communication of the Witlings Body Comp is supported by BLE and
WIFI communication. This communication is established between the Witlings
Body Comp and the Witlings application. The communication between the Witlings
Body Comp and the Witlings application is encrypted through an exchange of a
paired key.
The communication latency between the Witlings Body Comp and the Witlings
application takes less than 10 seconds when the Witlings Body Comp and the
smartphone are less than 16 feet (5 meters) apart.
The communication between the Witlings Body Comp and the Witlings application
is not modified with sources of interference located within 5 meters. Wireless
coexistence has been tested in accordance with the following standards:
– ANSI C63.27:2017 and,
– AAMI TIR69:2017/(R2020)
Electromagnetic disturbances have been tested in accordance with the standard
ANSI AAMI IEC 60601-1-2:2014.
Cleaning, Maintenance and Storage
Cleaning and maintenance the Witlings Body Comp
– It is recommended to clean the glass plate of the scale before each
measurement.
– Use only a cloth dampened with warm water to clean your scale.
The use of any detergents or cleaners may cause irreversible damage to the
conductive coating on top of the glass plate.
– Do not use the device while doing cleaning and maintenance operations.
Storage
– Store the device in a clean and safe location between use.
– If storage conditions are different from the operating conditions indicated
in the technical specifications, wait 30 minutes before taking a measurement.
Safety and performance
RF Statement
Medical electrical equipment needs special precautions regarding EMC and needs
to be installed and put into service according to the EMC information provided
in the accompanying documents. Portable and mobile RF communications
equipment can affect medical electrical equipment.
Guidance and manufacturer’s declaration-electromagnetic emissions
Witlings Body Comp is intended for use in the electromagnetic environment
specified below. The customer or the user of the Witlings Body Comp should
ensure that it is used in such an environment.
Emissions Test | Compliance | Electromagnetic environment – guidance |
---|---|---|
CE emissions CISPR11 | Group 1 | Witlings Body Comp uses RF energy only for its |
internal function. Therefore, its RF emissions
are very low and are not likely to cause any interference in nearby electronic
equipment.
RE emissions CISPR11| Class B
Harmonic emissionsIEC 61000-3-2| N/A| Witlings Body Comp is suitable for use
in all establishments, including domestic establishments and those directly
connected to the public low-voltage power supply network that supplies
wildings used for domestic purposes.
Voltage fluctuations/Flicker emissions IEC 61000-3-3| N/A
Declaration: electromagnetic emissions and immunity for equipment and systems
that are not life-supporting and are specified for use only in a shielded
location.
Declaration – electromagnetic immunity
Witlings Body Comp is intended for use in the electromagnetic environment
specified below.
The customer or the user of the Witlings Body Comp should ensure that it is
used in such an environment.
Immunity test| IEC 60601 Test Level| Compliance Level| Electromagnetic
environment – guidance
---|---|---|---
‘Conducted RF EC 61000-4-6| 3 Vims 150kHz to 80MHz| N/A| N/A
Radiated RF EC 61000-4-3| 3 V/m
80 MHz to 2.5 GHz| N/A| Portable and mobile RF communications equipment should
be used no closer to any part of the equipment or system including cables than
the recommended separation distance calculated from the equation applicable to
the frequency of the transmitter. Interference may occur in the vicinity of
equipment marked with the following symbol: 1)10 .
Electrostatic discharge (ESD) EC 61000-4-2| Contact: ±8 kV
Air: ±2 kV. ±4 kV. ±8 kV. ±15 kV| Contact: ±8 kV
Air: ±2 kV. ±4 kV. ±8 kV. ±15 kV| Floors should be wood. concrete. or ceramic
tile. If floors are covered with synthetic material the relative humidity
should be at least 30%.
Electrical fast transient/burst EC 61000-4-8| 2 kV for power supply lines 1 kV
for input/output lines| N/A| The main power quality should be of the kind used
in a typical commercial or hospital environment
Surge IEC 61000-4-5| 1 kV differential mode
2 kV common mode| line(s) to line(s): +/- 1kV| The main power quality should
be of the kind used in a typical commercial or hospital environment
Voltage dips, short
nterruptions and voltage ianations on power supply nput lines IEC 61000-4-11|
-5% UT (95% dip in UT) for 0.5 cycles, -40% UT (60% dip in UT) for 5 cycles,
-70% UT (30% dip in UT) for 25 cycles. -5% UT (95% dip in UT) for 5 sec| N/A|
The main power quality should be of the kind used in a typical commercial or
hospital environment. If the user of the equipment or system requires
continued operation during power main interruptions. it is recommended that
the equipment or system be powered from an uninterruptible power supply or a
battery.
‘over frequency (50/60Hz) Tiagnetic field IEC 61000-4-8| 30 A/m
50 Hz or 60 Hz| 30 A/m
50 Hz or 60 Hz| The power frequency magnetic field should be at levels
characteristic of a typical location in a typical commercial or hospital
environment.
Federal Communication Commission interference statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Caution: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Country Code selection feature to be disabled for products marketed to the
US/CANADA
Disposal
Actuation of European directive 2012/19/EU, for reduction in use of dangerous
substances in the electric and electronic device and for garbage disposal. The
symbol applied on the device or its packaging means that at the end of its
useful life, the product should not be disposed of with domestic waste. At the
end of the device’s useful life, the user must deliver it to a collection
center for electric and electronic garbage, or return it to the retailer when
purchasing a new device. Disposing of the product separately prevents possible
negative environmental and health consequences deriving from inadequate
disposal.
It also allows the recovery of materials it is composed of to save energy and
resources and avoid negative effects to the environment and health. In case of
abusive disposal of devices by the user, will be applied administrative
endorse- mints in compliance with current standards. The device and its parts
must be disposed of as appropriate, in accordance with national or regional
regulations.
Warranty Witlings™ Two (2) Years Limited Warranty – Witlings Body Comp
Witlings, 2 rue Maurice Hartmann, 92130 Issy-les-Molineux, («Witlings»)
warrants the Witlings-branded hardware product («Witlings Product») against
defects in materials and workmanship when used normally in accordance with
Witlings’ published guidelines for a period of TWO (2) YEARS from the date of
original retail purchase by the end-user purchaser («Warranty Period»).
Witlings’ published guidelines include but are not limited to information
contained in technical specifications, safety instructions or the quick start
guide. Witlings does not warrant that the operation of the Witlings Product
will be uninterrupted or error-free.
Witlings is not responsible for damage arising from failure to follow
instructions relating to the Witlings Product’s use.
Need help?
Security
Witlings recommends that you add a passcode (personal identification number
[PIN]), Face ID or Touch ID (fingerprint) to your phone to add a layer of
security. It is important to secure your phone since you will be storing
personal health information. Users will also receive additional update
notifications on the device via the Witlings application, and updates are
delivered wirelessly, encouraging rapid adoption of the latest security fixes.
Do not install the device on a smartphone that you do not own. Do not use a
public Wi-Fi network you don’t know. Use a trusted Wi-Fi network with your
device.
The Witlings application is not intended to be used on a computer.
No indication of anti-virus software is needed.
Only use official app stores to download the Witlings application. In case of
doubt, use the link go.withings.com.
Equipment Symbol Description
Do not dispose of this product as unsorted municipal waste, take it to
electronic recycling.
Read the Instruction Manual before use
Direct Current
1282
The CE labeling certifies that the product complies with the general safety
and performance requirements of Regulation 2017/745
Medical device
Medical device manufacturer
Temperature range
Upper and lower limits of pressure
Upper and lower limits of relative humidity
IP22 Ingress of water or particulate matter
Type BF-Applied Part (glass plate)
Do not use if package is damaged and consult instructions for use
Caution
Regulatory Compliance ark
Complies with FCC regulations
Unique device identifier
Serial number
FSC
Importer
Swiss Authorized Representative
Australian sponsor
Emergo Australia
Level 20, tower II, Darling Park, 201 Sussex Street, Sydney, NSW 2000,
Australia
UK Responsible Person
Emergo Consulting (UK) Ltd c/o Cr360 – UL International Compass House, Vision
Park Hitson
Cambridge CB24 9BZ
United Kingdom
USER GUIDE
NON U.S. REGIONS
This guide explains how to use your Witlings Body Comp It applies to users in
Europe, United Kingdom, Switzerland, Australia, New Zealand and Hong Kong.
Important notice
Before using Witlings Body Comp, review the information in this guide. You may
also find this guide online at: https://www.withings.com/guides
Retain this documentation for future reference.
Installation instructions are available within the Quick Start Guide provided
with this user guide.
Please contact Witlings when in need of assistance, setting up, using or
maintaining the device or to report unexpected operations or events.
Any serious incident that has occurred in relation to the Witlings Body Comp
should be reported to Witlings and competent authorities in your country of
residence.
Disclaimer
Information in this guide may change without notice.
WITHINGS,
2 rue Maurice Hartmann,
92130 Issy-les-Molineux, FRANCE 1282
Intended Use (Non U.S. Regions)
Win things Body Comp is a connected smart scale providing the following
features without medical purposes:
– measure weight
– calculate Body Mass Index (BMI)
– measure body composition
– measure pulse rate
– measure pulse wave velocity
– estimate vascular age
Additionally, Witlings Body Comp is intended to detect and follow-up
peripheral autonomic neuropathies in an adult population by performing
measurements on the feet, on intact skin or in the presence of damaged skin,
such as, but not limited to, blisters, callosities or wounds.
Contraindications
Do not use the device if you have a cardiac pacemaker, an implantable
cardioverter-defibrillator (ICD), or other implanted electronic devices.
Warnings & safety notice
– Self-diagnosis and self-treatment can be dangerous. Always consult your
doctor in case of questions or doubts.
– If you are pregnant, accuracy may be impacted for body composition analysis,
Nerve Health Score, vascular age. Consult your doctor during pregnancy.
– Misuse of the device can cause injury.
– Do not step on the scale with wet feet. Potential allergic reactions may
occur due to contact with materials used in the device.
– The device is not intended to continuously monitor vital signs in critical
conditions or where the nature of the variations is such that it could result
in immediate danger to the user.
– The device does not provide alarms. – Keep away from children and pets.
Small parts may be inhaled or swallowed.
– Exposing the device to prolonged lint, dust or light (including sunlight)
may reduce its life or damage it.
– Inspect electrodes for warping, surface damage or corrosion and check for
any other form of damage.
– Do not use the device if it is damaged. Use of a damaged device could cause
injury or equipment failure.
– Do not submerge the scale or any of the components in water.
– Do not try to repair or modify this equipment yourself. No service or
repairs should be performed on the device other than the maintenance listed in
this guide.
– Do not use accessories, detachable parts, or materials not described in the
product guide.
– Use of accessories, transducers and cables other than those specified or
provided by the manufacturer of this equipment could result in increased
electromagnetic emissions or decreased electromagnetic immunity of this
equipment and result in improper operation.
– Portable RF communications equipment (including peripherals such as antenna
cables and external antennas) should be used no closer than 30 cm (12 inches)
to any part of the device, including cables specified by the manufacturer.
Otherwise, degradation of the performance of this equipment could result.
– Use of this equipment adjacent to or stacked with other equipment should be
avoided because it could result in improper operation. If such use is
necessary, this equipment and the other equipment should be observed to verify
that they are operating normally. – Do not interconnect this equipment with
other equipment not described in the product guide.
– Follow operational and storage conditions as described in the technical
specifications section of this guide. Otherwise, measurement results may be
impacted.
– Avoid using the device on feet with poor skin integrity, such as cuts,
wounds or damaged skin.
– No modification of this equipment is allowed.
- The use of medication with anticholinergic agents may impact Nerve Health Score results. Ask your doctor about the medications you take if you are not sure whether they have anticholinergic properties.
– Drinking alcohol 24 hours prior to taking a measurement may affect the
results of the Nerve Health Score.
– Measurement results may be impacted in case of lower limb amputation.
How to use Witlings Body Comp and take a first measurement
– Follow the information in the Quick Start Guide and in the Witlings
application to set-up your device.
– To wake up your device for the first time, please pull the tab in the
battery cover. If there is no tab, press the power button for 3 seconds if
needed. Once your product is installed and configured, it will appear in your
Devices list in settings.
– To take the first measurement, step on the scale with bare feet. Your name,
or trigram (as configured in the Witlings application), will appear on the
scale’s screen at the end of the weight measurement: it means your scale has
correctly identified you and the measurements sequence (as defined in the
Witlings application) will follow.
– If it is not the case, the measurement will most likely appear in “Unknown
Measurements” in the application. Please assign it to your user so that the
scale can automatically recognize the user during the next weigh-in. .
What is a Nerve Health Score?
How Withings Body Comp obtains a Nerve Health Score
– The Nerve Health Score is based on a Galvanic Skin Response measurement
which consists of a chronoamperometric measurement of the feet. It provides
an accurate evaluation of sweat gland function, also called sudomotor
function.
– Witlings Body Comp measures the ability of the sweat glands to release
chloride ions in response to an electrical stimulus on the soles of the feet,
the area with the highest sweat gland density.
– The measurement focuses on small nerve fibers that innervate the sweat
glands. The degeneration of these small nerve fibers reduces sweat gland
innervation and impairs the sudomotor function.
Taking a Nerve Health Score
Measurement
How to get a Nerve Health Score:
– Make sure the Witlings Body Comp is on a stable floor, and that you have
activated and enabled a Nerve Health Score measurement in the Witlings
application.
– Step on the scale with bare feet. Make sure your feet are clean and well
positioned on the electrodes.
– Witlings Body Comp will give you a final Nerve Health Score at the end of
each month. The reading might be inconclusive if we were not able to
accurately assess your score. We might invite you to take a Guided Scan
measurement in specific conditions in order to get a result. To get the most
accurate measurements always take the Nerve Health Score measurements in the
conditions described in the Guided Scan.
Nerve Health Score Outputs and interpretations
Signs of Neuropathy
Your Nerve Health Score is lower than average. This may be a sign of
peripheral neuropathy, or damage to the nerves in your feet. To better
understand if you are at risk for peripheral neuropathy, talk with a
healthcare professional. Always consult your doctor before making any medical
decisions. You can help keep your nerves healthy by taking care of your
overall health. This includes proper hydration, healthy eating, getting
regular physical activity, getting enough restful sleep and working with your
doctor to manage any health issues that you may have.
Normal
Your Nerve Health Score is normal.
You can help keep your nerves healthy by taking care of your overall health.
This includes proper hydration, healthy eating, getting regular physical
activity, getting enough restful sleep and working with your doctor to manage
any health
issues that you may have.
Pending
The reading might be pending if we are not able to accurately assess your
score.
We might invite you to take a Guided Scan measurement in specific conditions
in order to get a result.
To get the most accurate measurements always take the Nerve Health Score
measurements in the conditions described in the Guided Scan.
Troubleshooting — Witlings Body Comp
If you cannot fix the problem using the following troubleshooting instructions, please contact Witlings or go to: withings.com/support
Problems | Solutions |
---|---|
Scale does not wake up when I step on it. | – Make sure your Witlings Body Comp |
has functional alkaline cells. Change them if necessary.
I’m having syncing issues with my scale.| – Make sure that your Witlings Body
Comp appears in Devices in the Witlings application. If not, please install
it.
– Make sure your Witlings Body Comp has functional alkaline cells.
Change them if necessary.
– If your Witlings Body Comp is configured with Wi-Fi, make sure your router
is plugged in, that your Wi-Fi is operational, and that the scale is in range
of your router.
– If necessary, reboot your scale. Press and hold the button of your scale for
20 seconds.
– If necessary, reboot your mobile phone.
I want to change the units of my scale (lb, kg, st lb).| – Press the button
located on the back of your scale.
– Press the button again to make the arrow point towards the right unit.
– Press and hold the button until the progress bar reaches the right edge of
the screen.
Technical specifications
Product Name: Withings Body Comp
Model: WBS12
Battery Life: 15 months typical use
Power Source: Four (4) alkaline cells – AAA
Heart Rate Measurement Range: 30 bpm to 230 bpm
Display: Color 2.86inch LCD screen
Device weight: 2.2kg
Operation time: 30 seconds
Parts in contact with the skin: Glass plate of the scale
Weight Units: Kilograms (kg), Pounds (lb), Stone (st lb)
Weight range: 5kg – 200kg I 11lb – 440lb I 1st – 31st
Nerve Health Score measurement accuracy: <0.1%
Transport and storage conditions:
-10°C (14°F) — 50°C (122°F)
10% — 90%
86kPa — 106kPa
Max altitude: 2000m
Operation conditions:
5°C (41°F) — 35°C (95°F)
20% — 80%
86kPa — 106kPa
Max altitude: 2000m
IP Protection level: IP22
Mode of operation: Continuous Operation
Expected product life: 3 years
Wireless information
Wireless Specifications
Mode | Frequency Band (MHz) | Maximum Output Power (dBm) |
---|---|---|
BT LE | 2402-2480 | 5 dBm |
WLAN | 2412-2472 | 16 dBm |
The wireless communication of the Witlings Body Comp is supported by BLE and
Wi-Fi communication. This communication is established between the Witlings
Body Comp and the Witlings application. The communication between the Witlings
Body Comp and the Witlings application is encrypted through an exchange of a
paired key.
The communication latency between the Witlings Body Comp and the Witlings
application takes less than 10 seconds when the Witlings Body Comp and the
smartphone are less than 16 feet (5 meters) apart.
The communication between the Witlings Body Comp and the Witlings application
is not modified with sources of interference located within 5 meters. Wireless
coexistence has been tested in accordance with the following standards:
– ANSI C63.27:2017 and,
– AAMI TIR69:2017/(R2020)
Electromagnetic disturbances have been tested in accordance with the standard
IEC 60601-1-2:2014.
Cleaning, Maintenance and Storage
Cleaning and maintenance the Witlings Body Comp
– It is recommended to clean the glass plate of the scale before each
measurement.
– Use only a cloth dampened with warm water to clean your scale.
The use of any detergents or cleaners may cause irreversible damage to the
conductive coating on top of the glass plate.
– Do not use the device while doing cleaning and maintenance operations.
Storage
– Store the device in a clean and safe location between use.
– If storage conditions are different from the operating conditions indicated
in the technical specifications, wait 30 minutes before taking a measurement.
Europe – EU Declaration of Conformity
Witlings hereby declares that the device Witlings Body Comp is in conformity
with the essential requirements and other relevant requirements of the
applicable EU Directives and Regulations. The full text of the EU declaration
of conformity can be found at:
withings.com/compliance
1282
Safety and performance
Witlings Body Comp contributes to an early detection of peripheral autonomic
neuropathy. It facilitates patient screening and helps physicians treat the
disease earlier and thus attenuate the impact of the disease on the
population. It allows users to monitor disease advancement or regression. It
also increases awareness of physiological conditions in the general user
population. Witlings Body Comp’s ability to accurately measure Electrochemical
Skin Conductance (ESC), also known as Galvanic Skin Response (GSR), was
validated in a clinical study by comparison with a reference device, the
Suboscine. The mean difference (resp. standard deviation of paired
differences) was 1.6 (resp. 3.5).
RF Statement
Medical electrical equipment needs special precautions regarding EMC and needs
to be installed and put into service according to the EMC information provided
in the accompanying documents. Portable and mobile RF communications
equipment can affect medical electrical equipment
Guidance and manufacturer’s declaration-electromagnetic emissions
Witlings Body Comp is intended for use in the electromagnetic environment
specified below. The customer or the user of the Witlings Body Comp should
ensure that it is used in such an environment.
Emissions Test | Compliance | Electromagnetic environment – guidance |
---|---|---|
CE emissions CISPR11 | Group 1 | Witlings Body Comp uses RF energy only for its |
internal function. Therefore, its RF emissions are very low and are not
likely to cause any interference in nearby electronic equipment.
RE emissions CISPR11| Class B
Harmonic emissionsIEC 61000-3-2| N/A| Witlings Body Comp is suitable for use
in all establishments, including domestic establishments and those directly
connected to the public low-voltage power supply network that supplies
buildings used for domestic purposes.
Voltage fluctuations/Flicker emissions IEC 61000-3-3 N/A|
Declaration: electromagnetic emissions and immunity for equipment and systems
that are not life-supporting and are specified for use only in a shielded
location.
Declaration – electromagnetic immunity
Witlings Body Comp is intended for use in the electromagnetic environment
specified below.
The customer or the user of the Witlings Body Comp should ensure that it is
used in such an environment.
immunity test| IEC 60601 Test Level| .
Compliance Level| .
Electromagnetic environment – guidance
---|---|---|---
Conducted RF EC 61000-4-6| 3 Vims
150kHz to 80MHz| N/A| N/A
Radiated RF
EC 61000-4-3| 3 V/m
80 MHz to 2.5 Gils| N/A| Portable and mobile RF communications equipment
should be used no closer to any part of the equipment or system including
cables than the recommended separation distance calculated from the equation
applicable to the frequency of the transmitter. Interference may occur in the
vicinity of equipment marked with the following symbol: W40.
Electrostatic discharge (ESD) IEC 61000-4-2| Contact: ±8 kV
Air: ±2 kV. ±4 kV. ±8 kV. ±15 kV| Contact: ±8 kV
Air: ±2 kV. ±4 kV. ±8 kV. ±15 kV| Floors should be wood, concrete, or ceramic
tile. If floors are covered with synthetic material the relative humidity
should be at least 30%.
Electrical fast transient/burst IEC 61000-4-8| 2 kV for power supply lines 1
kV for input/output lines| N/A| The main power quality should be of the kind
used in a typical commercial or hospital environment
Surge IEC 61000-4-5| 1 kV differential mode
2 kV common mode| line(s) to line(s): +/- 1kV| The main power quality should
be of the kind used in a typical commercial or hospital environment
Voltage dips. short
interruptions and voltage variations on power supply input lines IEC
61000-4-11| -5% UT (95% dip in UT) for 0.5 cycles. -40% UT (60% dip in UT) for
5 cycles, -70% UT (30% dip in UT) for 25 cycles. -5% UT (95% dip in UT) for 5
sec| N/A| The main power quality should be of the kind used in a typical
commercial or hospital environment. If the user of the equipment or system
requires continued operation during power main interruptions. it is
recommended that the equipment or system be powered from an uninterruptible
power supply or a battery.
Power frequency (50/60Hz)
magnetic field IEC 61000-4-8 L| 30 A/m
50 Hz or 60 Hz ..| 30 A/m
50 Hz or 60 Hz a.| The power frequency magnetic field should be at levels
characteristic of a typical location in a typical commercial or hospital
environment. .
Disposal
Actuation of European directive 2012/19/EU, for reduction in use of dangerous
substances in the electric and electronic device and for garbage disposal. The
symbol applied on the device or its packaging means that at the end of its
useful life, the product should not be disposed of with domestic waste. At the
end of the device’s useful life, the user must deliver it to a collection
center for electric and electronic garbage, or return it to the retailer when
purchasing a new device. Disposing of the product separately prevents
possible negative environmental and health consequences deriving from
inadequate disposal. It also allows the recovery of materials it is composed
of to save energy and resources and avoid negative effects to the environment
and health. In case of abusive disposal of devices by the user, will be
applied administrative endorsements in compliance with current standards. The
device and its parts must be disposed of as
appropriate, in accordance with national or regional regulations.
Warranty
Witlings™ Two (2) Years Limited Warranty – Witlings Body Comp Witlings, 2 rue
Maurice Hartmann, 92130 Issy-les-Molineux, («Witlings») warrants the Witlings-
branded hardware product («Witlings Product») against defects in materials
and workmanship when used normally in accordance with Witlings’ published
guidelines for a period of TWO (2) YEARS from the date of original retail
purchase by the end-user purchaser («Warranty Period»). Witlings’ published
guidelines include but are not limited to information contained in technical
specifications, safety instructions or the quick start guide. Witlings does
not warrant that the operation of the Witlings Product will be uninterrupted
or error-free. Witlings is not responsible for damage arising from failure to
follow instructions relating to the Witlings Product’s use.
Need help?
withings.com/support
Security
Witlings recommends that you add a passcode (personal identification number
[PIN]), Face ID or Touch ID (fingerprint) to your phone to add a layer of
security. It is important to secure your phone since you will be storing
personal health information. Users will also receive additional update
notifications on the device via the Witlings application, and updates are
delivered wirelessly, encouraging rapid adoption of the latest security fixes.
Do not install the device on a smartphone that you do not own. Do not use a
public Wi-Fi network you don’t know. Use a trusted Wi-Fi network with your
device. The Witlings application is not intended to be used on a computer. No
indication of anti-virus software is needed. Only use official app stores to
download the Witlings application. In case of doubt, use the link
go.withings.com.
Equipment Symbol Description
Do not dispose of this product as unsorted municipal waste, take it to
electronic recycling.
Read the Instruction Manual before use
Direct Current
1282 The CE labeling certifies that the product complies with the general
safety and performance requirements of Regulation 2017/745
** Medical device
Medical device manufacturer
Temperature range
Upper and lower limits of pressure
Upper and lower limits of relative humidity
IP22 Ingress of water or particulate matter
Type BF-Applied Part (glass plate)
Do not use if package is damaged and consult instructions for use
Caution
Regulatory Compliance ark
** Complies with FCC regulations
Unique device identifier
Serial number
FSC
Importer
**** Swiss Authorized Representative
https://www.withings.com/guides
Australian sponsor
Emergo Australia Level 20,
tower II, Darling Park, 201
Sussex Street, Sydney, NSW 2000, Australia
UK Responsible Person
Emergo Consulting (UK) Ltd
c/o Cr360 – UL International
Compass House, Vision Park
Hitson Cambridge CB24 9BZ
United Kingdom
Witlings Body Comp | Proactive Health
Tracking © 2023 Witlings.
All rights reserved. Mar. 2023
support.withings.com – 2 rue Maurice
Hartmann, 92130 Issy-les-Molineux, France
References
- Withings app
- Smart Scales, Watches and Health Monitoring Devices | Withings
- Compliance documents | Withings
- Withings | Smart Scales, Watches and Health Monitoring Devices
- Smart Scales, Watches and Health Monitoring Devices | WITHINGS
- Withings guides Documents
- Withings guides Documents
- Guides des produits Withings
- Product Installation Guides | Withings
- Withings guides Documents
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